GATEWAY TO GREAT & VIBRANT SHOPPING EXPERIENCE - KUALA LUMPUR INTERNATIONAL AIRPORT - Malaysia Airports Holdings Berhad
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GATEWAY
TO GREAT & VIBRANT
SHOPPING EXPERIENCE
KUALA LUMPUR INTERNATIONAL AIRPORT
DISCLAIMER This presentation may contain forward-looking statements by Malaysia Airports Holdings Berhad (‘Malaysia Airports’) that reflect management’s current expectations, beliefs, intentions or strategies regarding the future and assumptions in light of currently available information. These statements are based on various assumptions and made subject to a number of risks, uncertainties and contingencies. Actual results, performance or achievements may differ materially and significantly from those discussed in the forward-looking statements. Such statements are not and should not be construed as a representation, warranty or undertaking as to the future performance or achievements of Malaysia Airports and Malaysia Airports assumes no obligation or responsibility to update any such statements. No representation or warranty (either express or implied) is given by or on behalf of Malaysia Airports or its related corporations (including without limitation, their respective shareholders, directors, officers, employees, agents, partners, associates and advisers), as to the quality, accuracy, reliability or completeness of the information contained in this presentation, or that reasonable care has been taken in compiling or preparing the Information. No part of this presentation is intended to or construed as an offer, recommendation or invitation to subscribe for or purchase any securities in Malaysia Airports.
ANNOUNCEMENT
BRIEFING AGENDA Section A: Introduction 1. MAHB at a glance 2. Runway to Success 2020 3. Retail Landscape at KLIA 4. Terminal Overview Section B: Business Opportunities 1. List of Business Opportunities 2. Important Information To Tenderers 3. Critical Process / Governance
MAHB AT A GLANCE
RUNWAY TO SUCCESS 2020
4 strategic priorities to drive our growth for the next 5 years
Source: MAHB official website
KLIA AT A GLANCE
20%
DomesticPassengers
2017Passenger
Movement
Here’s a quick overview of the
opportunities in KLIA, just
waiting to be tapped into.
80%
InternationalPassengers
479,400 m² 25,118 m² > 50 28,287,402
Terminal Size Commercial Size Airline Serving 2017 Passenger
Source: Research & Planning Division, MAHB
Business Development & Strategy unit, Commercial Services Division, MAHB
MAHB official website
PASSENGER FORECAST 2018 to 2023
POISED FOR CONTINUOS GROWTH 45,000,000
40,000,000
35,000,000
30,000,000
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
There are more opportunities for your business to grow and -
give great returns with the expected increase in Traffic at 2017 2018 2019 2020 2021 2022 2023
KLIA.
Year 2017 2018 2019 2020 2021 2022 2023
KLIA 28,287,402 31,611,486 34,380,634 37,123,958 38,819,971 40,523,302 42,229,147
CAGR % - 12% 9% 8% 5% 4% 4%
Source: Research & Planning Division, MAHB
NEW KLIA RETAIL ZONE
DUTY FREE ZONE SENSE OF PLACE
five new retail zones are Located at the forefront of the retail shops, this zone highlights Specially curated travel souvenirs will strengthen LIA’s sense of
tailored to simplify the duty-free products such as liquor, tobacco, perfumes, place with offerings that include local handicrafts, food, specialty
visitors’ retail cosmetics and confectioneries. gifts, ‘I Love Malaysia’ souvenirs and more.
experiences at the
airport. FASHION AVENUE
FOOD & BEVERAGES
Explore fashion items, designer brands, accessories,
New concepts such as food boutiques, downtown favourites,
Now you are easily sunglasses, watches, timepieces, gadgets and electronics in
local champions, market halls and celebrity chefs will position
connected to travellers this zone.
your gastronomic offerings as the new age shopping attractions.
who seek your retail
items and services, RETAIL-TAINMENT
increasing purchase- Brands in this zone are at an advantageous position to inject
making traffic to your entertainment and engagement for the guests, encouraging
outlets. impulse purchases. Gondolas and pop-ups adds freshness to
the retail mix.
TERMINAL OVERVIEW
Located within the KLIA Airport Aeropolis
area. Consist of two terminals KLIA and new
MAIN TERMINAL BUILDING
klia2. It is 1.5km distance thus linking both
low-cost and legacy airlines passengers
CONTACT PIER together, allowing seamless transit and
SATELLITE BUILDING journey to any destination worldwide while
providing more fulfilling travel, shopping and
dining experience.
Runway 1
Runway 2
Runway 3BORDERLESS OPPORTUNITY
TOP DESTINATION FOR KLIA
DOMESTIC DESTINATION INTERNATIONAL DESTINATION
1 KOTA KINABALU 1 SINGAPORE
2 KUCHING 2 JAKARTA
3 PENANG 3 HONG KONG
RM1,353,209,020
4 LANGKAWI 4 BANGKOK
5 MIRI 5 BALI
2018 Sales Forecast for
SALES & PASSENGER GROWTH
Retail & F&B
Sales 1,232,314,804
Passenger 28,287,402 YOY Growth 11% 26%
Sales 980,641,533
YOY Growth 13% 12%
RM43.56
Passenger 25,524,488
Sales 875,192,147
2017 Sales per Passenger
Passenger 22,618,862
*Note: for Retail & F&B only
Source: Research & Planning Division, MAHB
Business Analytic unit, Commercial Services Division, MAHBOPEN TENDER (DEDICATED BUMIPUTERA)
LIST OF BUSINESS OPPORTUNITIES
OPEN TENDER (DEDICATED BUMIPUTERA)
Size Fixed Variable
No. Tender No. Lot No. Product Category
(sqm) Royalty (%) Royalty (%)
MAHB- Lot No. CPD-3-A01, Contact Pier Domestic, KL Not less than Not less than
1 15.00 Food & Beverage Outlet – Local Café
MA(S)/T/117/2018 International Airport 1% 18%
MAHB- Lot No. MTB-3-L06, Level 3, Main Terminal Not less than
2 7.43 Service Outlet – Telecommunication NA
MA(S)/T/118/2018 Building, KL International Airport 10%
MAHB- Lot No. MTB-3-L07, Level 3, Main Terminal Not less than
3 7.43 Service Outlet – Telecommunication NA
MA(S)/T/119/2018 Building, KL International Airport 10%MAHB-MA(S)/T/117/2018 Local Café
Detail:
Lot No: CPD-3-A01
Location: Contact Pier Domestic
Size: Approximately 15.00 sqm
Product Description:
Food & Beverage outlet offering local café concept. The menu and
flavours introduced must reflect Malaysian-based taste and delights that
appeal to locals and foreigners.
Tenancy Period:
3 + 2 Years
Royalty:
Fixed Royalty : Not less than 1%
Variable Royalty : Not less than 18%
Indicative Rental:
RM467 to RM513 /sqm/monthCONCEPT DESIGN T117 – Local Cafe
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadMAHB-MA(S)/T/118/2018 Telecommunication
Detail:
Lot No: MTB-3-L06
Location: Level 3, Main Terminal Building
Size: Approximately 7.43 sqm
Product Description:
Service outlet offering Telecommunications service but not limited to
telecommunications product offering such as mobile number registration,
sim card, broadband package, self kiosk payment and etc. The concept
and design shall incorporate “technology driven element” that shall give a
modern and up to date service with competitive edge.
The brand principal shall appoint a Bumiputera status company for the
operation of the outlet.
Tenancy Period:
3 Years
Royalty:
Variable Royalty : Not less than 10%
Indicative Rental:
RM2,692 to RM2,961 /sqm/monthCONCEPT DESIGN T118 – Telecommunication
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadMAHB-MA(S)/T/119/2018 Telecommunication
Detail:
Lot No: MTB-3-L07
Location: Level 3, Main Terminal Building
Size: Approximately 7.43 sqm
Product Description:
Service outlet offering Telecommunications service but not limited to
telecommunications product offering such as mobile number registration,
sim card, broadband package, self kiosk payment and etc. The concept
and design shall incorporate “technology driven element” that shall give a
modern and up to date service with competitive edge.
The brand principal shall appoint a Bumiputera status company for the
operation of the outlet.
Tenancy Period:
3 Years
Royalty:
Variable Royalty : Not less than 10%
Indicative Rental:
RM2,692 to RM2,961 /sqm/monthCONCEPT DESIGN T119 – Telecommunication
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadOPEN TENDER (STANDARD)
LIST OF BUSINESS OPPORTUNITIES
OPEN TENDER (STANDARD)
Size Fixed Variable
No. Tender No. Lot No. Product Category
(sqm) Royalty (%) Royalty (%)
MAHB- Lot No. MTB-5-L11, Level 5, Main Terminal Not less than Not less than
1 100.00 Retail Outlet – Beauty & Bodycare
MA(S)/T/120/2018 Building, KL International Airport 1% 18%
MAHB- Lot No. MTB-5-L17, Level 5, Main Terminal Not less than Not less than
2 21.25 Retail Outlet - Sunglasses
MA(S)/T/121/2018 Building, KL International Airport 1% 18%
MAHB- Lot No. MTB-5-L33, Level 5, Main Terminal Food & Beverage Outlet – Premium Not less than Not less
3 396.00
MA(S)/T/122/2018 Building, KL International Airport Casual Dining 1% than 18%
MAHB- Lot No. CPBC-2-L04, Carpark Block C, Level 2, Main Not less
4 34.40 Service Outlet – Quick Hair Cut NA
MA(S)/T/123/2018 Terminal Building, KL International Airport than 10%
MAHB- Lot No. MTB-3-L08, Level 3, Main Terminal Not less
5 7.43 Service Outlet - Telecommunication NA
MA(S)/T/124/2018 Building, KL International Airport than 10%
MAHB- Lot No. MTB-3-L09, Level 3, Main Terminal Not less
6 7.43 Service Outlet - Telecommunication NA
MA(S)/T/125/2018 Building, KL International Airport than 10%
MAHB- Lot No. LB-2-L01, Link Bridge, Level 2, Main Retail Outlet - Groceries & Not less than Not less
7 297.30
MA(S)/T/126/2018 Terminal Building, KL International Airport Convenience store 1% than 10MAHB-MA(S)/T/120/2018 Beauty & Bodycare
Detail:
Lot No: MTB-5-L11
Location: Level 5, Main Terminal Building
Size: Approximately 100.00 sqm
Product Description:
Retail outlet offering body care, skincare, and complimentary products
managed and operated under the brand, catering to middle to upper
market segment.
Tenancy Period:
3 + 2 Years
Royalty:
Fixed Royalty : Not less than 1%
Variable Royalty : Not less than 18%
Indicative Rental:
RM623 to RM685 /sqm/monthCONCEPT DESIGN T120 – Beauty & Bodycare
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadMAHB-MA(S)/T/121/2018 Sunglasses
Detail:
Lot No: MTB-5-L17
Location: Level 5, Main Terminal Building
Size: Approximately 21.25 sqm
Product Description:
Retail outlet offering multiple brands of authentic men’s and women
designer sunglasses, contact lenses and/or eyewear accessories.
Tenancy Period:
3 + 2 Years
Royalty:
Fixed Royalty : Not less than 1%
Variable Royalty : Not less than 18%
Indicative Rental:
RM837 to RM920 /sqm/monthCONCEPT DESIGN T121 – Sunglasses
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadMAHB-MA(S)/T/122/2018 Premium Casual Dining
Detail:
Lot No: MTB-5-L33
Location: Level 5, Main Terminal Building
Size: Approximately 396.00 sqm
Product Description:
Premium casual dining restaurant of fusion, local, western and/or
international cuisine. The menu listing shall be inclusive of but not limited
to appetisers, main course and desserts.
Tenancy Period:
3 + 2 Years
Royalty:
Fixed Royalty : Not less than 1%
Variable Royalty : Not less than 18%
Indicative Rental:
RM247 to RM272 /sqm/monthCONCEPT DESIGN T122 – Premium Casual Dining
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadMAHB-MA(S)/T/123/2018 Quick Hair Cut
Detail:
Lot No: CPBC-2-L04
Location: Level 2, Carpark Block C
Size: Approximately 34.40 sqm
Product Description:
Specialty services offering haircut, hairstyling, haircare services and other
complimentary products.
Tenancy Period:
3 Years
Royalty:
Variable Royalty : Not less than 10%
Indicative Rental:
RM44 to RM48 /sqm/monthCONCEPT DESIGN T123 – Quick Hair Cut
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadMAHB-MA(S)/T/124/2018 Telecommunication
Detail:
Lot No: MTB-3-L08
Location: Level 3, Main Terminal Building
Size: Approximately 7.43 sqm
Product Description:
Service outlet offering Telecommunications service but not limited to
telecommunications product offering such as mobile number registration,
sim card, broadband package, self kiosk payment and etc. The concept
and design shall incorporate “technology driven element” that shall give a
modern and up to date service with competitive edge.
Tenancy Period:
3 Years
Royalty:
Variable Royalty : Not less than 10%
Indicative Rental:
RM2,692 to RM2,961 /sqm/monthCONCEPT DESIGN T124 – Telecommunication
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadMAHB-MA(S)/T/125/2018 Telecommunication
Detail:
Lot No: MTB-3-L09
Location: Level 3, Main Terminal Building
Size: Approximately 7.43 sqm
Product Description:
Service outlet offering Telecommunications service but not limited to
telecommunications product offering such as mobile number registration,
sim card, broadband package, self kiosk payment and etc. The concept
and design shall incorporate “technology driven element” that shall give a
modern and up to date service with competitive edge.
Tenancy Period:
3 Years
Royalty:
Variable Royalty : Not less than 10%
Indicative Rental:
RM2,692 to RM2,961 /sqm/monthCONCEPT DESIGN T125 – Telecommunication
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadMAHB-MA(S)/T/126/2018 Groceries & Convenience Store
Detail:
Lot No: LB-2-L01
Location: Link Bridge, Level 2
Size: Approximately 297.30 sqm
Product Description:
Retail outlet offering wide range and deep assortment of imported
products on shelf, local food, daily essentials to fresh produce and
groceries. The concept and design shall incorporate modern look of the
outlet which will become a flagship store in Malaysia
Tenancy Period:
3 + 2 Years
Royalty:
Fixed Royalty : Not less than 1%
Variable Royalty : Not less than 10%
Indicative Rental:
RM85 to RM94 /sqm/monthCONCEPT DESIGN T122 – Premium Casual Dining
Kuala Lumpur International Airport
Malaysia Airports Holdings BerhadIMPORTANT INFORMATION
TO TENDERERSEVALUATION PROCESS
& CRITERIAEVALUATION PROCESS & CRITERIA
ANNEX 1: COVER LETTER Each tenderer must submit a letter of introduction and executive summary of the proposal submission. The cover letter shall be addressed to the following: Senior General Manager Commercial Services Malaysia Airports Holdings Berhad Malaysia Airports Corporate Office Persiaran Korporat KLIA 64000 KLIA, Sepang Selangor, Malaysia
ANNEX 2: TENDER REQUIREMENT
1. Mandatory Tender Briefing attendance
2. Tender Deposit
✓ Required to submit Tender Deposit equivalent to 2% of Year 1 Monthly Rent proposal
or maximum of RM100,000 per tendered outlet (in the case of multiple proposals) in
the form of Bank Draft under the name of MALAYSIA AIRPORTS HOLDINGS BERHAD
(including the company, contact person, contact number behind each Bank Draft)Appendix 3 & 4: Director’s and Company’s Statutory Declaration
Appendix 5: Tenderer’s Declaration
SAMPLE…….. Director’s Bankruptcy Search Winding Up Search
SAMPLE OF COMPANY SEARCH REPORT
Appendix 6: Tenderer Code Of Ethic
Appendix 7: RPT
Appendix 8: Declaration Of Non-collusion
Appendix 9:
Tenderer Non-DisclosureANNEX 3: MINIMUM REQUIREMENT
1. Briefly explain on the current business experience/operation:
✓ Core Product outlet – Minimum experience at least 5 years
✓ Non Core Product outlet – Minimum experience at least 3 years
2. Tenderer to submit all the Business Registration form i.e Form 9, Form 13, Form 24,
Form 44, Form 49
3. For the Open Tender – Dedicated Bumiputera, Tenderer must establish a
bumiputera company with at least 51% bumiputera composition
4. Current business partner requirement is based on the followings:
✓ Business Sustainability
✓ Operational Rating
✓ Credit Rating
✓ Contract Rating
5. Establishment of local company for International tenderers
6. Halal certification (F&B only)ANNEX 4: COMPANY STRENGTH
ASSESSMENT
1. Tenderer to submit latest audited accounts which is dated not more than 18
months old from the date of submission of tender
2. Latest three (3) months Bank Statement; (October, November & December
2018).
3. Tenderer to provide a credit reference from the principal banker or the
financial institutionANNEX 5: DESIGN AND CAPITAL INVESTMENT
1. Tenderer to submit conceptual design comprising of artist impression and
layout. The proposed conceptual design shall comparable with other
International Airports.
2. Tenderer to submit the proposed capital Investment to make sure that the
Tenderer can produce a good concept for the tendered outlet.
The tenderer also to describe:
✓ Overall appeal and quality of design.
✓ Overall appeal and effectiveness of store-front design, signage, floor
plan, and interior design.
✓ How the design supports the proposed brand/concept, and how
merchandising strategy is incorporated into designNote: Any revision of layout and
perspective design upon award
shall be at least 70% similar
SAMPLE LAYOUT SUBMISSION
SAMPLENote: Any revision of layout and
perspective design upon award
shall be at least 70% similar
SAMPLE PERSPECTIVE DESIGN
Sample of Perspective Design
SAMPLENote: Any revision of layout and
perspective design upon award
shall be at least 70% similar
SAMPLE PERSPECTIVE DESIGN
Sample of Perspective Design
SAMPLEANNEX 6: FINANCIAL PROJECTION
ANNEX 7: COMMERCIAL EVALUATION
Retail and Food & Beverage Outlet
Fixed Rent AND Fixed Royalty % OR Variable Royalty %
Rental Proposal for Lot Fixed Royalty (%) for Variable Royalty (%) for
Period Period Period
No. ………… Lot No. ………… Lot No. …………
Year 1 RM ________/month Year 1 ________ of the monthly gross sales Year 1 ________ of the monthly gross sales
Year 2 RM ________/month Year 2 ________ of the monthly gross sales Year 2 ________ of the monthly gross sales
Year 3 RM ________/month Year 3 ________ of the monthly gross sales Year 3 ________ of the monthly gross sales
OPTION OPTION
Year 4 RM ________/month Year 4 ________ of the monthly gross sales Year 4 ________ of the monthly gross sales
Year 5 RM ________/month Year 5 ________ of the monthly gross sales Year 5 ________ of the monthly gross sales
Whichever is higherANNEX 7: COMMERCIAL EVALUATION
Service
Fixed Rent OR Variable Royalty %
Variable Royalty (%) for
Rental Proposal for Lot Period
Period Lot No. …………
No. …………
Year 1 ________ of the monthly gross sales
Year 1 RM ________/month
Year 2 ________ of the monthly gross sales
Year 2 RM ________/month
Year 3 ________ of the monthly gross sales
Year 3 RM ________/month
Whichever is higherRENTAL MODEL SIMULATION
Example :
New Rental Model : Fixed Rent+ Fixed Royalty Or Variable Royalty , Whichever Is Higher
SCENARIO 1 SCENARIO 2
(A) SALES 100,000 120,000
(B) FIXED RENT 10,000 10,000
(C) FIXED ROYALTY (1%) 1,000 1,200
(B + C) FIXED RENT+ FIXED ROYALTY 11,000 11,200
OR
(D) VARIABLE ROYALTY (10%) 10,000 12,000
RENTAL SUM 11,000 12,000
FR+ FRYT VRYT Legend:
FR : Fixed Rent
FRYT : Fixed Royalty
VRYT : Variable RoyaltyANNEX 8: TECHNICAL EVALUATION
No. Describe in detail on the following:
1 Business Proposal & Concept
a. Proposed Product & Brand
b. Merchandise Assortment
c. Marketing Plan
d. Operational Plan
e. Pricing Policy for the tenancy
2 Customer Service
a. Customer Service
b. Quality Control
c. Manpower PlanAppendix 11: Product & Price List
TENDER SUBMISSION AND SAMPLE
From 17 December 2018 to 23 January 2019
PURCHASE OF TENDER DOCUMENT
Procurement & Contract Division
Level 1, Block B Monday to Thursday
Malaysia Airports Holdings Berhad (8.30am – 12.00pm / 2.30pm – 4.30pm)
Malaysia Airports Corporate Office
Persiaran Korporat KLIA, Friday
64000 KLIA, Selangor (8.30am – 12.00pm / 3.00pm – 4.30pm)
Or Saturday and Sunday (Closed)
Administration Office
Malaysia Airports Sdn Bhd
Penang International Airport
11900 Bayan Lepas, Penang RM250.00SUBMISSION : BY HAND / COURIER
Procurement & Contract Division
Level 1, Block B
Malaysia Airports Holdings Berhad
Malaysia Airports Corporate Office
Persiaran Korporat KLIA,
64000 KLIA, Selangor No Later Than 12.00pm
Attn: Tender Secretariat
Indicate Tender No. on the top right side of the envelope
No "Acknowledgement Letters/Receipt" will be given by Procurement Department
upon proposal submission.
Each annex must be submitted in individual sealed envelopes and labelled according to
the respective annexes. All individual sealed Annex to be put in one envelope for the
purpose of submission.
GENTLE REMINDER TO TENDERER
Site visit/briefing attendance and the submission of the Tender Proposal must be made by the same company/organization.
Only companies registered during briefing session are allowed to submit the tender proposal.Commercial Tender Secretariat commercialtender@malaysiaairports.com.my
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