Grupo Carrefour Brasil - Q2 20 Results July 28, 2020

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Grupo Carrefour Brasil - Q2 20 Results July 28, 2020
Grupo Carrefour Brasil
      Q2 20 Results

       July 28, 2020
Grupo Carrefour Brasil - Q2 20 Results July 28, 2020
OUTSTANDING PERFORMANCE IN Q2 AND H1 20
                                                                                                                           »   3 years of growth in a single quarter
  »   Best one-stop-shop offer
                                                                                                                           »   39 p.p. above market growth
  »   Growth twice that of market
                                                                                                                           »   R$918 million total GMV
  »   LfL ex-petrol 30.3%
                                                                                                                           »   +377% food GMV and +65% non-food
  »   Simplified promotional program
                                                                                                                           »   39% appliances online sales penetration
  »   Record NPS
                                                                                                                           »   7.7% food online sales penetration
  »   +30% share of wallet
                                                                                                                           »   60% penetration of perishables in the
  »   +30% PGC volumes – private label                                                                                         basket

   » Full-fledged bank                                                                                                     » Strong performance whatever the
   » +8% on-us billings in Q2 20                                                                                             circumstances
   » +12.7% billings in June, signaling                                                                                    » LfL 8.6% even without “Dia A”* in 2020
     recovery                                                                                                              » Strong sales in June with B2B gradual
   » Assistance to clients during crisis                                                                                     reopening and higher flow in B2C

                                 Capturing the benefits of our omnichannel strategy:
                              connected ecosystem and lev eraging synergies between businesses

* At acadão’s Anniv ersary Campaign (“Dia A”), usually held in April, w as cancelled in 2020 due t o COVI D-19 pandemic.
                                                                                                                                                                      2
Q2 20: EXCELLENT PERFORMANCE ACROSS THE BOARD

                      LfL               GROSS SALES                    ADJUSTED              ADJ. NET INCOME                      LEVERAGE & DEBT
                   EX-PETROL              INC PETROL                    EBITDA                    GROUP SHARE

                                                                                                                                       R$ 2.7 bn*
Q2 2020

          Consolidated 14.9%              R$ 17.6 bn                    R$ 1.4 bn                       R$ 713 ml         0.52x net debt/ Adj. EBITDA LTM
          Atacadão             8.6%      +15.4% yoy                    +27.5% yoy                +74.9% yoy                            R$ 4.7 bn*
                                                                      9.0% margin                4.5% margin              Includes discount of receiv ables
          Retail            30.3%                                                                                          0.92x net debt/ Adj. EBITDA LTM
                                                                        (+90 bps)                   (+160 bps)            *I ncludes lease debt (I FRS16)

           IoE payment: R$482 ml (R$0.24/share) - first installment on 9/25 and second on 11/23

          LfL consolidated sales ev olution                 Adjusted EBI TDA ev olution                             SG&A ev olution as
                      (ex-petrol)                                                                                     % of net sales
                                                           8.1%       9.0%               8.4%
                                                                              8.1%               9.0%

                                                   3,000
                                                                                                 8.0%

                                                                                    +17.5%       7.0%

                                                             +27.5%
                                                                                                 6.0%

                                                   2,000

                                                                                                 5.0%

                                                                                                 4.0%

                                                                                         2,539                  13.7%   12.6%     14.0%       13.3%
                    14.9%                          1,000
                                                                              2,160              3.0%

                                       11.4%                          1,424                      2.0%

           7.7%                 7.2%                       1,117                                 1.0%

                                                     -                                           0.0%

          Q2 19     Q2 20      H1 19   H1 20               Q2 19   Q2 20      H1 19     H1 20                   Q2 19   Q2 20    H1 19        H1 20
                                                                                                                                                              3
ATACADÃO: STRONG PERFORMANCE WHATEVER THE
CIRCUMSTANCES

                                                                         8.6% LfL
    Best price perfectly suited              +13.5% yoy                  Ev en without “Dia A” in 2020
c   to crisis                                 Gross sales                6.2% Expansion +1 new store

                                             Adjusted EBI TDA
                                                                         Adjusted EBITDA Margin
    Sustained B2B and B2C                    R$862 million               8.1% (+100 bps yoy)
    growth, more than                         +28.3% yoy
    offsetting the impacts of
    crisis
                                         LfL ex calendar                         Adjusted EBI TDA ev olution
                                                                                        (R$ million)
    Sales remained strong in June,                           8.6%
    with gradual reopening of B2B                    7.0%                                +28.3%
                                              5.5%                   Best
    and sustained activ ity in B2C                                   quarter
                                                                                                   862
                                     1.8%                            since the
                                                                                       672
                                                                     IPO

                                     Q3 19   Q4 19   Q1 19   Q2 20                    Q2 19       Q2 20    4
RETAIL: GROWING TWICE AS FAST AS THE MARKET

 +30.3% LfL            Record                        +30%                       Twice market growth
  ex-petrol             NPS                       Share of wallet
                                                                                                                             31.8%
                                                                                             28.8%
                           +30%
   +16.2%               Private label          +52.3%
    Food               PGC Volumes            Non-food
                             yoy

                                                                        16.0%
                                                                                                                       15.6%
              +25%                      Market share gain in                          13.6%
        productivity                       hypermarkets

          c                                   c                     Retail + C&C           Retail                    Hypermarkets

                                                                                         Market           Carrefour
                          Simplified promotional program
  Best one-stop-                                                     Source: Nielsen –t he met hodology used show s a slight ly
                                                                     different grow t h for Carrefour Ret ail.
                           best price perception among
    shop offer
                                       clients
                                                                                                                                     5
RETAIL: CLEAR EFFICIENCY GAINS

          Retail Adjusted EBITDA
                                                +122 bps                   -396bps SG&A
                    (R$ million)
                                               gross margin            +dilution, productivity and      +5.1 p.p.
                    +78%                                                e-commerce expansion

                                                   +93 bps
                                                reduction in               Nominal reduction          Adjusted EBITDA
                                                 shrinkage /              in SG&A if we were         margin expansion ex
                                                                          to exclude COVID-          petrol and galleries
                                                    +29 bps                   19 expenses
                                             efficiency in supply

                                                      Adjusted EBITDA
                                                    (ex-petrol and galleries)             Adjusted EBITDA margin
                                                        R$449 million                        9.3% (+5.1 p.p. yoy)
                                                +187.5% yoy         +293 million

                                                   Retail adjusted EBITDA
   Adj.    Retail         Gas        Adj.                                                 Adjusted EBITDA margin
 EBITDA                Stations +   EBITDA             R$424 million
  Q2 19                Galleries    Q2 20                                                    8.1% (+2.8 p.p. yoy)
                                                         +78.2% yoy
                                                                                                                     6
E-COMMERCE: 3 YEARS OF GROWTH IN A SINGLE QUARTER

            3-year growth in a quarter in e-                                        Total GMV Growth*
 c          commerce - we are close to
            breakeven
                                                                                 +94%
           Ranked 7th in # of visits in July
 c         (vs. 46th at launch)                                                                          833               918
                                                                          473            480                     550

           We grew much faster than the market in                       Q2 19           Q3 19           Q4 19   Q1 20     Q2 20
 c         June, reaching levels above Q4 19                          * Includes last-mile delivery
           (Black Friday)

                                    119%                                             Online Penetration
         +39 p.p.                                                      25.4%          28.6%           31.5%             Appliances
                                                                                                                          39%
                          80%
                                                                                                        7.7%
                                                                        2.0%           2.5%
                                                                                                                        São Paulo
                                                                                                                          14%
                                                                        jun/19         jan/20         jun/20
                                                                                                                        Curitiba
                                                                           % non food online / total non food
                         E-commerce E-bit
                                                                                                                          19%
                         Carrefour.com.br                                  % food online / total food
 Source: E-bit – excludes players that are exclusiv ely marketplace                                                                  7
E-COMMERCE: REMARKABLE ACCELERATION

     WE HAVE FRESH
 c   60% penetration of perishables in the                        +377% growth of Food GMV
     basket                                                             (includes last-mile delivery)

     NO CANIBALIZATION
     60% of online sales come from NEW clients and
cc   70% of them are totally new to the hypermarkets          Food GMV by platform
     as w ell
                                                          1T20                              2T20
                                                          Q1 20                             Q2 20
     RECURRENCE
 c   Increase of 12 p.p in repeat purchase rate among
     new and +11 p.p. for existing clients
                                                        44%                                        41%

     EFFICIENCY                                                   56%                   59%
 c   97% of clients received their order on
     time, +10 p.p. v ersus Q120
                                                          Last-mile delivery                 Carrefour

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BANCO CARREFOUR: FULL-FLEDGED BANK
» Digitalization Acceleration                                     » Full bank

                                                                    »   Rev enue diversification
           Acquisition                 Agreements
    c                                                               »   I nsourcing of bank settlement, reducing costs
           +85% yoy                    +273% yoy
                                                                    »   I mproved management of financial flow s and
                                                                        reduced number of intermediaries
           Channels                 Post-cancellation
    c       Access                      payments
           +27% yoy                    +256% yoy                                            Assisting clients
                                                                                                during crisis

» As expected, slowdown and increased provisions.                   »   Platform to support cardholders to publicize their
  EBI TDA: R$ 184 million (-27% yoy)                                    business during the crisis
                                                                    »   +450 registered partners
» June show ed signs of an improved trend (+12.7% billings yoy)
                                                                    »   Communication to clients with +200k hits

               Investments in the bank’s long-term strategy continue at the same pace

                                                                                                                             9
TRANSFORMATIONAL ACTIONS

 We changed how we work and                                              Support for increasingly sustainable
          manage                                                                 production models

 AGILITY – Agile Continued Improvement Center (CMD)                      I n 2019, the Company:
                                                                         » Reduced CO2 emissions by 1,300 tons
 A new e-commerce platform dev eloped in 6                               » Replaced 5.5 million plastic bags
 months with an agile methodology based on a              Environment
 new architecture concept                               preservation and Commitment until 2025:
 » ov er 150 people (+100 dev elopers) and 3,000
                                                           protection    » 100% of product packages will be made from more
    stories                                                                sustainable materials
 » centralized customer base (omni process)                              » 50% cut in food waste at Carrefour and Atacadão stores
 » own payment engine

 TIME
 » Site functionalities adjustments could take from 2                    Commitment to zero deforestation
   to 3 weeks. In the new architecture, this can be
   achiev ed within days or ev en hours
 » Recruitment process reduced by 9 days/1,000
   new hires per month, 100% digitally                                   » partnership with 460 local producers
                                                                         » support for 51 social projects - impacting 2.6 million people
                                                          Social Role    » Signatory of the Global Compact
        Act for Change building
      transformation, generating                                        Sustainability report published in June
     synergies and more business
                                                                                                                                           10
ECOSYSTEM PROMOTING STRUCTURAL AND SUSTAINABLE
IMPROVEMENTS

c   DIGITAL ACCELERATION                          c         WE GREW ONLINE & OFFLINE
    » 39% of appliances sales and 7.7% of                                            LfL        LfL      LfL
                                                              Retail
      food came from online retail in June                                         Store   E-commerce   Total
                                                             Food                  14.0%      377.0%*   16.2%
    » Launch of ATACADÃO MARKETPLACE                    Appliances (1P)            79.5%       51.0%    70.7%
    » 85% increase in the acquisition of online        * Includes l1st-mile delivery

      cards (v s. Q2 19)                                 » Highest LfL for Atacadão since IPO, even w ithout
                                                           “Dia A” in 2020
                                                         » Profitable financial arm

                                                                             STRUCTURAL CHANGES
                                                      » 3-year growth in one quarter in e-commerce
                                                      » 1.5-year expansion upon Makro deal approval
                                                      » Prov en omnichannel business model
                                                      » Strong brand perception and engagement of the
                                                        client
                                                      » Higher share of w allet
                                                      » Higher NPS
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                                                                                                                c
DISCLAIMER
This document contains both historical and forward-        c     IR Contact
looking statements on expectations and projections
about operational and financial results of the Company.
These forward-looking statements are based on
Carrefour management's current views and                       Sébastien Durchon
assumptions. Such statements are not guarantee of              Vice-President of Finance (CFO) and
future performance. Actual results or performances may         Director of Investor Relations
differ materially from those in such forward-looking
statements as a result of a number of risks and                Natália Lacava
uncertainties, including but not limited to the risks          Investor Relations Director
described in the documents filed with the CVM (Brazilian
Securities Commission) in particular the Reference Form.       Ludimila Aielo | Victor Bento
The Company does not assume any obligation to                  Investor Relations Specialist
update or revise any of these forward-looking
statements in the future.
                                                               Telephone: +55 11 3779-8500
                                                               ribrasil@carrefour.com
                                                               www.grupocarrefourbrasil.com.br

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