IMPLEMENTING ELECTRONIC TOLL COLLECTION IN INDONESIA TOLL ROAD - UNESCAP INDONESIA TOLL ROAD AUTHORITY MINISTRY OF PUBLIC WORKS AND HOUSING
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IMPLEMENTING
ELECTRONIC TOLL COLLECTION
IN INDONESIA TOLL ROAD
Jakarta, 3 March 2017
Regional Meeting on Sustainable Urban Transport Index
UNESCAP
INDONESIA TOLL ROAD AUTHORITY
MINISTRY OF PUBLIC WORKS AND HOUSING
TOLL ROAD IN OPERATION
Total Length: 987 Km
Number of Toll Road: 34
Toll Road Entity: 21
Average Daily Traffic: Annual Revenue:
3.7 Million Vehicles 11 Billion Rupiah
2
TOLL ROAD UNDER CONSTRUCTION
Lhokseumawe TOTAL PROJECTS
12 Aceh
Banda
(Construction & Preparation)
Medan
9
8
7
30 11
10 Dumai
Manado
3
6 Pekanbaru
Samarinda
TRANS SUMATERA
11
4 7 5
Padang Jambi
Balikpapan
Palembang
TRANS JAVA
Bengkulu 4 3 5 10 1
2
/ * : Preparation
1
Lampung NON TRANS (JAVA + OTHERS)
: Under Construction Jakarta
8 1 5 3
1 2 7 1 2 3 Semarang Surabaya
6
Bandung
TRANS SUMATERA 4 5 6 7 8 9 10
1. Bakauheni – Terbanggi Besar
Solo 5 11 JABODETABEK
2. Terbanggi Besar – Pematang 8 2
Panggang – Kayu Agung TRANS JAVA
3. Kayu Agung – Palembang – Betung 1. Pejagan – Pemalang JABODETABEK
4. Palembang – Indralaya 2. Pemalang – Batang NON TRANS 1. Bekasi – Cawang – Kp Melayu
5. Palembang – Tanjung Api api * 3. Batang – Semarang 1. Ciawi – Sukabumi 2. Cinere – Jagorawi
6. Pekanbaru – Kandis – Dumai 4. Semarang – Solo 2. Soreang – Pasir Koja 3. Depok – Antasari
7. Kisaran – Tebing Tinggi * 5. Solol – Ngawi 3. Manado – Bitung 4. Cimanggis – Cibitung
8. Medan – Kualanamu – Tebing 6. Ngawi – Kertosono 4. Balikpapan – Samarinda 5. 6 Ruas Tol DKI *
Tinggi 7. Kertosono – Mojokerto 5. Pandaan – Malang * 6. Serpong – Balaraja
9. Medan – Binjai 8. Surabaya – Mojokerto 6. Krian – Legundi – Bunder * 7. Bogor Ring Road
10. Tebing Tinggi – Parapat * 9. Gempol – Pasuruan 7. Cileunyi – Sumedang – Dawuan 8. Jakarta – Cikampek II Elevated
11. Padang – Bukit Tinggi * 10. Pasuruan – Probolinggo 8. Serang – Panimbang * 9. Cengkareng – Kunciran
12. Banda Aceh – Sigli * 11. Probolinggo – Banyuwangi * 10. Jakarta – Cikampek II Selatan*
1.851
Total Length complete - end of 2016 : 176 Km 1.183
Projection at the end of 2017 : 567,9 Km 568
176
Projection at the end of 2018 : 1182,7 Km 3
Projection at the end of 2019 : 1851,4 Km
Dec 2016 Dec 2017 Dec 2018 Dec 2019
Command Centre 2017 2018
ROAD MAP OF TOLL ROAD ITS Command Centre consist of Monitor 1 per operator
Main and Secondary, Operator 1 for Authority
Console, Radio Communication,
Phone line, Data Analysing System,
Data centre, IT staff)
Command
Centre Electronic Toll Collection 2017 2018
All toll booths have electronic card 100%
reader (cashless)
Assets Multilane Free Flow 100%
Management ELECTRONIC Traffic Information System 2017 2018
System TOLL
COLLECTION CCTV) (1 per km, 1 per
toll gate, 1 per
off ramp, 1 per
ITS
rest area
Automatic Vehicle Detection (1 per toll gate,
1 per off ramp)
Weather detector (1 per 20 km) (1 per 20 km)
E-news system (1 per on ramp) (1 per on ramp)
Heavy Vehicle Traffic Online Application (1 application
Control Information for user)
System System
Social Media (1 per toll road
entity, 1 for toll
road authority)
Emergency Emergency Information System 2017 2018
Information
Mobile Application for Operation 1 per operation
System
Units unit
GPS 1 per operation
unit
Heavy Vehicle Control System 2017 2018
Weigh-in-Motion in All Toll Gates 1 per toll gate
Toll road operation based on technology Assets Management System 2017 4
2018
All Operator adopt and implement 1 system per
Assets Management System toll road entity
MINIMUM SERVICE STANDARD
Permen PU Nomor 16/PRT/M/2016
Road Condition Safety
• Pavement • Shoulder • Traffic sign
• Drainase • Rounding • Other facilities (lighting, anti-glare
• Median • Accident handling
• Security and enforcement
Average Travel Speed Emergency and Assistance Unit
• Urban ≥ 40 km/jam • Ambulance, Tow, Patrol (Police and
• Inter Urban ≥ 60 km/jam operator), dan Rescue unit
• Information System
Accesibility Environment
• Average transaction speed • cleanliness
• Number of queue • plantation
• grass
Mobility Rest Area
• Speed of obstacle handling • Road condition • Lighting
• Speed of Patrol handling • On/off ramp
• Speed of tow truck handling • Facility (Gas station, Toilet, workshop, car 5park,
restaurant)
note : Pasal 8 (1) PP No. 15 Tahun 2005 there are 5 service substances
MINIMUM SERVICE STANDARD: ACCESSIBILITY
Permen PU Nomor 16/PRT/M/2016
Indicator Sub Indicator Standard
Road Condition
Average Transaction Open Transaction ≤ 6 second per vehicle
Speed
Average Travel Speed Close Transaction • Entrance: ≤5 second
per vehicle
• Exit: ≤ 9 second per
vehicle
Accessibility
Automatic Gate (GTO) • Take Toll Ticket: : ≤4
second per vehicle
• Transaction: ≤5
second per vehicle
Mobility
Number of Queue ≤10 vehicle per booth
Queue in Toll Booth
(normal condition)
Safety
Emergency and Assistance Unit
Environment • In order to enhance toll road performance especially in
accessibility indicator, there is a need to encourage
Electronic Toll Collection
Rest Area • Transforming to MLFF (High speed tolling) in the future6
TOLL TRANSACTION
Toll transaction is served by 261 toll gates consist of 1.484 toll booths
Manual Gate • Pay cash
Hybrid Gate • Pay cash and electronic card
Automatic Gate (GTO) • Pay by tapping electronic card
• Pay using e-card plugged in to OBU (slow and go)
Pay cash Pay electronic card
• User need to prepare some amount of money • User only need to prepare the card
• Operator need to prepare the change • No change needed (exact amount – no mistake)
• Slower transaction process (average 6 seconds • Users need to check and top-up card balance
or more) (pre-paid)
• Inefficient • Faster transaction process – tap and go (average
4 second or less)
• Might reduce queue in toll booth
7
Toll Road Non Java Toll Road in Java
100%
0%
20%
40%
60%
80%
0%
100%
20%
40%
60%
80%
Jakarta - Tangerang
67%
JORR W1 (Kebon Jeruk -
Penjaringan)
70%
Belawan - Medan - Tanjung
85%
15%
Morawa JORR W2 Utara (Kebon Jeruk -
Ulujami)
JLJ
Nusa Dua - Ngurah Rai - JORR S
9%
91%
Benoa
Pondok Aren - Serpong
Cawang - Tj. Priok - Ancol Timur -
Jembatan Tiga/Pluit (Wiyoto…
JABODETABEK
Ujung Pandang Seksi 1 dan 2 Cawang - Tomang - Pluit &
5%
95%
33% 30% 31% 30% 26% 34% 27% 27%
69% 70% 74% 66% 73% 73%
(BMN) Prof.Dr.Ir.Soedijatmo
Jakarta - Bogor - Ciawi
Cinere-Jagorawi Seksi I
Makassar Seksi IV (JTSE)
5%
95%
Bogor Ring Road Seksi I dan IIA
Jakarta - Cikampek
19% 16% 23% 16%
81% 84% 77% 84%
PENETRATION OF E-PAYMENT
10%
Average
25%
Average
0%
100%
20%
40%
80%
60%
9%
Tangerang - Merak
91%
Purbaleunyi
17%
83%
Palimanan - Kanci
Kanci - Pejagan
5% 2%
95% 98%
Semarang Seksi A,B,C
Semarang-Solo Seksi I dan II
18% 19%
82% 81%
(* Per Desember 2016
0%
Jembatan Surabaya-Madura
100%
Surabaya - Gempol dan…
12%
88%
Surabaya - Mojokerto Seksi…
0%
Surabaya - Gresik
NON JABODETABEK
Simpang Susun Waru -…
5% 3%
Kertosono - Mojokerto Seksi I…
Payment in Toll Road is 23%
Gempol - Pandaan
0% 0% 0%
Cikampek - Palimanan
The average proportion of Electronic
Pejagan - Pemalang Seksi I…
7%
100%95% 97%100%100%100%93%
8
12%
Average
No Manual
AUTOMATIC TOLL GATE AND and Hybrid
GTO
E-PAYMENT PENETRATION IN JABODETABEK 1 Jakarta - 56 33
Tangerang
JM
40% 2 2 Sedyatmo 32 24
27% JM
3 JORR W1 29 3
10% JLB
3
Tangerang 30% 4 JORR W2 16 20
MLJ
7 25% 8 4% 47%
27% 30% 5 JORR S 36 11
1 27% 6
HK
37% 4
55% Bekasi 6 JORR Non S 39 36
JM
33% 32%
11
7 Cawang – 108 36
33% Tomang - Pluit
9 JM
5 16%
60% 8 Cawang - Priok 32 24
Tangerang 34% 25% Ancol Timur –
Selatan 26% 10
Jm Tiga - Pluit
CNMP
50% 9 Pd. Aren – 8 12
Ulujami
Proportion of GTO 20% JM
e-payment Penetration Bogor
10 Jagorawi 68 68
JM
Even though the proportion of GTO (dedicated e-payment lane), penetration of e-
11 Jakarta- 117 9 60
payment is still relatively low Cikampek 9
Government, Operators, Banks, and Users have to support 100% cashless program JM
IMPLEMENTING ALL ELECTRONIC PAYMENT
PHASES
now Cash (Majority) and electronic card
1 Accelerating E-payment Penetration (electronic card)
2 Preparation of 100% ETC to MLFF
3 Implementation of Multi Lane Free Flow
10ACCELERATING PENETRATION OF E-PAYMENT
TARGET
E-PAYMENT PENETRATION
JAN
100% Formulating Communication Strategy to encourage the use of
electronic card
80%
60% FEB
40%
+20% Starting Education and Socialising Campaign
MAR
JAN MAR JUN SEP OCT
All Toll booth accept e-payment (Hybrid toll booth and GTO)
JUN
Special Campaign and Promo for Idul Fitri Long Holiday
OKT
100% E-PAYMENT All Toll Booth only accept electronic payment (multi bank)
11PREPARATION OF 100% ETC TO MLFF
NOW 1 Choosing the technology
2 Finalising technical standard for the chosen technology
3 Testing ETC technology
4 Preparing Front-end and Back-end System
5 Implementating ETC with barrier
6 Preparing enforcement regulation
7 Multi Lane Free Flow
12CHOOSING ETC TECHNOLOGY
Consideration: 1. Reliability
2. Investment cost
3. Toll road user affordability
4. Program sustainability
ETC TECHNOLOGY ALTERNATIVE
ANPR DSRC RFID GNSS
• Optical Tool to • short range wireless • Using radio • Using OBU to locate
detect plate number communication frequency of 860 vehicle position to
• Need an access to using 5,8 Ghz micro MHz – 960 Mhz charge toll fee
plate number wave • Users have to buy • No gantry
database • Users have to buy RFID tag instalment
OBU • The tag is the • Privacy Issue
• No cost for OBU
• OBU store user identity of the user (Location
• Flat tariff and post identity and other • Reliability rate ±99% surveillance)
paid payment information • Easy to implement
• Mostly used along • Reliability rate distance-based and
side with other 99.95% time-based tariff
technology for
enforcement
13
User Cost: 0 User Cost : 15 – 30 USD User Cost: 1 – 2 USD User Cost: 350 USD
13TRANSITION TO MULTI LANE FREE FLOW
1 • Introducing ETC technology, by installing
E-card E-card E-card E-card / ETC
ETC reader on toll booth, but still using
barrier (Slow and Go)
• As the usage of ETC increased, ETC
2 reader gradually installed on the rest of
E-card / ETC E-card / ETC E-card / ETC ETC
toll booths
• To encourage users to use ETC,
dedicated booth will be in place to give
less-queue benefit
• After the penetration of ETC reach 100%
3 and the enforcement regulation is
established, the barrier is taken away.
Transforming toll gates to MLFF gantries.
• MLFF allows high speed tolling for all
users
*ETC = Contactless (ANPR/DSRC/RFID/GNSS) 14CHALLENGE
• Operating toll road is increasing, it is necessary to
implement ETC especially for urban toll road
• Choosing the right technology for MLFF
• Encourage toll road users to shift from cash transaction
to electronic payment
• Constructing enforcement regulation to anticipate loss
revenue due to violation
Cash Electronic Card ETC
15THANK YOU
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