Intelligent Transport System KSRTC, Mysore - N. Manjunatha Prasad, IAS Managing Director, KSRTC
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Intelligent Transport System
KSRTC, Mysore
N. Manjunatha Prasad, IAS
Managing Director, KSRTC
Project Scope and Solution
CCS / Data Centre PIS Display Boards
9 Application / Database Servers 9 Shelters - 2” 2 Line – 59
9 Network Firewall / Routers / Switches 9 Shelters – 2” 4 Line - 63
9 Video Wall 9 Platforms – 4” 4 Line – 45
Applications 9 Terminals – 10 Line – 20
¾ ITS 9 Terminals – 16 Line – 6
¾ ETA 9 TOTAL - 193
¾ MIS Reports Commuter Benefits
¾ GIS ¾ Commuter Portal
¾ EMS ¾ SMS
Power ¾ IVRS
9 DG Set – 82.5 In-Bus Equipments
KVA
9 Vehicle Mounted Units (VMU) - 500
9 UPS – 20 KVA x 2
Training 9 In-Bus Displays – 500
9 Crew Training 9 Voice Announcement System
9 Officials Training
Project Progress : Data Centre and Control Station
• Data Centre
• Servers
• Communication Server
• Database Server
• Application Server
• All Servers are configured in Cluster mode for fault tolerance Servers
• Network & Firewall components
• 5 Mbps Internet Connectivity x 2 for redundancy
• 2 x 20 KVA online UPS for failover
• 85 KVA Diesel Generator Backup
• Central Control Station
• Video Wall in Control Room
• Dispatcher Workstations Video Wall
• Access Control
Completed & Operational
Project Progress– Applications
• Core Applications
• ITS & GIS - Tested & Deployed
• Commuter Related applications
• SMS & IVRS – Tested & Deployed
SMS – 98700 11012 GIS Map with Buses
IVRS - 18004255220
• Commuter Portal – Tested & Deployed – http://mitra.ksrtc.in
• EMS – System Factory Acceptance Testing (SFAT) in Progress
Kannada Portal English Portal Dynamic Status Report
Project Progress– Field Equipments
• In-Bus Equipments – Installation completed in 420 buses
• VMUs, In-Bus Display and Audio Announcements
• 10 line & 16 line Display Boards
• 24 out of 26 Installations Completed
• 2 line & 4 line Display boards
2 line Display Board
• 157 out of 161 installations Completed
• 6 boards reserved for Environment Tests
VMU Screen
10 line Display Board 16 line Display Board
Project Progress– Deployment
• Training
- 1493 crew members Trained
- Depot Managers and Traffic Inspectors Trained
- Includes Class Room Training, In-Bus
demonstration and a visit to Control Room with Class Room Training
informative Training Manual
• Route Deployment – Geo Fencing, field survey
and validation completed for all 342 routes
• ETA – Enabled for all the routes.
• ETA Algorithm is under observation and SFAT inIn-Bus Equipment Demonstration
progress
• Audio recording of Bus Stop names completed for
2400 bus stops in English & Kannada
Training Slide - Sample
Project inauguration
Sri. R. Ashoka, Hon’ble Dy.Chief Minister and
Minister for Home and Transport, Govt. of
Karnataka inaugurated the ITS system on
17-November-2012 at Mysore City.
Implementation Challenges
y Introduction of ITS in KSRTC for the first time
y Lack of domain Knowledge & dependence on consultants
y Multi-level monitoring, co-ordination and correspondences GIS Software
y World bank procurement practices – Goods and Services,
Consultancy Services
y Financial Management – Different funding agencies, JnNURM and
GEF, Formalities, Utilization Certificates, Auditing Norms, Fund Flows
etc
y Infrastructural Assistance – Bus shelters and CCS.
y Acceptance by Bus Drivers – Drivers are feared that they are being
scrutinized
y Meeting commuter expectations - Real Time PIS Display, SMS
queries, Commuter friendly website, Help Desk Management etc.
y Synchronizing Technology and Consulting domains
y 20% of the buses already had the in-bus display board. They were
replaced by ITS in-bus display boards.Implementation Challenges
y Availability of buses for installation of equipments – Available only in
Night Time
y Installation of In-bus equipments – different types of buses,
placement of batteries / VMU / cabling issues
y Route Validation – Form 4 v/s. Actual Stops are different which lead
to multiple iterations of validation
y Trip non-Adherence to the last stop by drivers – Welcome and
Thank You announcements are added for commuters which can
also help drivers to identify trip start and end
y Security of Equipments at bus stops – Additional measures taken to
ensure safety of equipments, Insurance
y Ambiguity in RFP – PIS fonts, GIS map requirements, UPS capacity,
Location of PIS
y Time gap between DPR preparation, RFP Preparation and Contract
Award – Many developments & changes
y Availability of GPRS signal throughout the city to get the real time
information from buses.Implementation Approach
y Building Knowledge Base – In-depth study, thread-bear discussions,
consultations
y Multi-lateral Co-ordination – City Administration, PMU, WB,
Consultants, State Govt. etc.
y Acquaintance with WB Procedures – Finance, Procurement
y Team Work – KSRTC, Vendor, Consultants etc
y Detailed Project Planning and Documentation
y Sound Management Review Techniques – Weekly Meetings,
Monthly Steering Committee Meetings, Field visits, Adhoc meetings,
consultations with PMC etc.
y Comprehensive Training Program
Crew taking a Quiz
during trainingLessons Learnt
y Acquaintance with World Bank Procedures
y Identification and Construction of bus shelters
y Ensuring power supply at bus shelters
y Placement of PMC and M&E services in time
y Exposure to the crew about the system in advance Video wall in CCS
y Location and designing of CCS
y Budgeting of project components should have practical approach
y Value of detailed implementation plan and in-depth
documentation
y Practical approach to installations, software development,
processes and solutions etc.
y Constant filed visits and continuous improvements
y Scope clarity from different stakeholder perspectives needs
to be finalized at the beginning of the projectUser Satisfaction Survey • The M&E Consultants of KSRTC carried out baseline Commuters’ Survey comprising of 2960 commuters on random sampling in Mysore City • Survey was conducted at 180 locations across Mysore city • The parameters analyzed in this survey are: • commuters’ socio-economic background • usage segmentation • information availability • travel time and cost • perception of safety of using KSRTC buses and • commuters’ shift reasons.
User Satisfaction Survey Ratings of KSRTC bus services
User Satisfaction Survey • 62.9 % of say that travel time of the bus was good without much delay in reaching the destination commuters use KSRTC buses all the days of a week and 65 % of them walk to bus stops • 43.1 % of commuters get information on bus schedules from other people and 37.9 % of commuters rely on their own experiences • The information regarding the bus fares is not provided anywhere. The only source from which the commuters get the information is the conductor. • 95% of commuters are aware of environment pollution
User Satisfaction Survey • 85 % of commuters wait for more than 2 minutes at the bus stop out of which 36 % wait for 2-5 minutes 40 % wait for 5-15 minutes, and 9 % wait more than 15 minutes • 84 % of commuters say that travel time of the bus was good without much delay in reaching the destination • 45 % of commuters say that use of environment friendly vehicles will minimize the environment pollution and 36 % of commuters say that travelling by public vehicles will minimize the pollution • 72 % of commuters indicated that they notice bunching of buses at bus stops sometimes
User Satisfaction Survey •34% of commuters use private buses, 25 % use tempo, 23% use auto, 7 % use taxi and 4% ask for lift as an alternate mode of travel to KSRTC bus service. •25.8 % and 23.9 % of commuters’ trip purposes are work and education respectively • 62.8 % of commuters would like to get bus schedule information at bus stops •62 % of commuters are using KSRTC buses for more than 3 years and 8 % of commuters are using KSRTC bus from less than 6 months.
User Satisfaction Survey
Monitoring and Evaluation – Plan of Action
Sl. Description Timeline
No
1 Compare Performance of KSRTC before Continuous and intermittent input
till end of February 2015
ITS and after ITS
2 Compare socio-economic parameters of Continuous and intermittent input
till end of October 2014
KSRTC commuters before and after ITS
3 Perform impact assessment using Intermittent input till end of
January 2015
performance indicators
4 Conduct temporal surveys March 2013, September 2013,
March 2014 and September 2014
5 Half Yearly
Compare with benchmark and previous
temporal surveysMonitoring and Evaluation – Plan of Action
Sl. Description Timeline
No
6 Half Yearly
Analyze the data, test hypothesis and draw
inference
7 Half Yearly
Compare with service level benchmark, and
suggest policy implications
8 Prepare temporal study report Half Yearly
9 Prepare comprehensive M&E report March 2015Financial Progress
Financial Progress (in Rs. Crore)
!
" ! #
Financial Progress
( ) )* (in Rs. Crore)
!
$% &'# '&
"
" ( ) # #
) % * '
+ ,
-+
" ( "
' ."/0 /1" 2 % *
#$% & &'& && '& &&&Financial Progress
) ! (in Rs. Crore)
)$)" ! (
Financial Progress
$ 3 % # # #
$ 3 4 5 '# '
$1 6 % 7 5 # # ' '
( &+ ', ,
4/ ' & '#
&
-.
/$ 0&0&1 ' ',Financial Progress y The amount received also includes the payment of Rs. 3.10 Crore towards complete implementation of Innovative Environment System (IES) Project as part of JnNURM scheme. y KSRTC has submitted third installment claim to MoUD y KSRTC has sought release of balance funds from World Bank y KSRTC expects major payments in this quarter as bills have been raised from ITS Vendor, M&E and PMC Services
Requests from KSRTC for Consideration • Consultancy services- budget v/s financial proposal KSRTC has already procured Consultancy Services for Project Management Consultancy and Monitoring and Evaluation Consultancy. KSRTC will be engaging CSOA consultancy services. We request to release funds to the extent of contracts finalised.
You can also read
