July 2018 We've welcomed two new members to the team! - Love Loughborough
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July 2018
We've welcomed two new members to
the team!
Kelly Hill - BID Co-Ordianator Marianne Smith - BID Ambassador
Kelly was recently appointed BID Co- You may recognise Marianne from
Ordinator in mid-June this year, after attending previous Board meetings
we bid farewell to her predecessor, where she represented the Ramada
Nichola Gaffney. Hotel as General Manager.
Kelly who previously worked at The Marianne, was appointed BID
Curve Theatre in Leicester, is now Ambassador in mid-June this year.
responsible for the planning,
promotion and running of Love The Ambassadors role is to act as a
Loughborough events and the Love Loughborough representative
promotion & uptake of the Loyalty on the High Street of Loughborough.
Scheme.
Marianne is responsible for delivering
Kelly will also be assisting the BID business packs and recycling bags to
Manager, Lisa Brown, with BID Businesses, and will soon be
administrative tasks and day to day managing the Retail Radio and Pub
running of the Business, with a main Watch schemes with an active and
focus on managing the Recycling prominent focus on cutting down
Scheme. crime and liasing with the CCTV and
PCSO's within the Town Centre.
To contact Kelly, please email
manager@loveloughborough.co.uk To contact Marianne, please email
or call 07494899712 or ambassador@loveloughborough.co.uk
01509 278210 or call 07944694871
Crime and Safety Update
Updates - July 2018
World Cup Crime Influx
It's been a busy few weeks with the England matches - It's shame football didn't
come home, but the boy's made us proud!
Unfortunately, with the excitement of the World Cup, came an influx of crime, with
some nights having took as much resources as New Year’s Eve.
Beggars Plans in Place to Reduce Crime
One of Loughborough’s prolific
The Ambassador is scheduled for a
beggars has been arrested and is meeting with the Police, to discuss
ways in which businesses can easily
now inside for 12 months.
report begging and crime incidents.
Reduction in Anti-social Behaviour
Statistics show that anti-social behaviour from youths has been zero since January
resulting in a growing family presence in the evenings within the Town Centre.
Specific crime statistics are now available on the Leicestershire Police website
https://leics.police.uk/
Ways to Report Crime
Contact Marianne: ambassador@loveloughborough.co.uk
Online at : https://leics.police.uk/report-online
Private message our Facebook or Twitter account
General enquiries: contactus@leicestershire.pnn.police.uk
Collision Support: collision.supportunit@leicestershire.pnn.police.uk
Road Safety Unit: rsu@leicestershire.pnn.police.uk
Call: 101, 24 hours a day
Visit your local police station during opening hours
Business Support Scheme Launch
Have you received a business pack?
If not, you will do very soon!
Our Ambassador, Marianne Smith has
been very busy delivering business packs
to individual businesses, ensuring all levy
payers are aware of the support Love
Loughborough can provide you with.
The current areas she has covered are:
• Churchgate & Mews
• Ashby Road
• Ashby Square
• Part of Baxter Gate
If you would like to receive a business pack
sooner, please do not hesitate to pick one
up from the Love Loughborough HQ on 11
Leicester Road.
Digital Training and Support Update
Apply for a £300 Website Grant to get a basic website -
upgrades available
• Our in-house Digital Engagement Officer will work with you and your business to
create a bespoke information based, GDPR compliant website.
• The website will be built on WordPress to make website editing simple for the
business owner.
• The website will contain 3 pages along with a contact form which is covered by the
£300 grant. Any additional pages will be charged to the business at £50 per
additional page.
• E-commerce websites will be charged based on the size of the website and
product catalogue.
• Optional website hosting will be offered at £60/pm which includes security and
small site updates as well as basic hosting support.
For more information and to apply for a website grant please contact
charlotte@loveloughborough.co.uk
Other Business Support
LLEP Digital Growth Programme
The LLEP Business Gateway acts as a signposting service across a wide range of topics
including:
• Business start-up training and mentoring
• Business growth and expansion plans, recruitment and investing
• Access to finance, including local and national grants and loans programmes
• Premises and search for new commercial property
• Recruitment and workforce skills/training
• Regulation and compliance
This includes business support that is available from local and national partners, public
and private organisations across a wide range of industries and sectors.
http://www.llepbizgateway.co.uk/
East Midlands Chamber Training Opportunities April –
September 2018
Wide range of training programmes which could help you to train and retrain the best
talent helping you to develop the full potential of your workforce.
www.emc-dnl.co.uk/skills or call 0333 320 0333 (option 3)
Collaborate Business Growth Grant
• Are you looking to expand & grow and have been trading for a minimum of 12
months?
• Are you selling business to business NOT business to customer/retail.
• A small to medium enterprize with less than 250 employees?
Then you may be eligible for a Collaborate Business Growth Grant – check out your
eligibility at www.llepbizgateway.co.uk/collaborate
InCharnwood
Free workshops to help local businesses succeed in Charnwood
Working in partnership with the InCharnwood team, we will soon be announcing a
Business Advice Surgery presented by the LLEP Business Gateway Manager, aimed at
business support for SME's including Retail. To check your eligibility and if you are
interested please contact lisa@loveloughborough.co.uk
LoyalFree - Love Loughborough
Loyalty Scheme
Great News for Loyal Free! Sophie and Jason, won two awards in June at the Retail
Systems Awards 2018!
LoyalFree won Start-up Company of the Year, while Sophie and Jason also bagged an
additional award for Outstanding Achievement, an award which saw the pair come up
against, and beat, national brands including John Lewis, Cafe Nero and Hilton.
Year 1 Results for Loughborough:
• 132 Businesses now have an offer on the LoyalFree App
• 2,600 profile views
• 4000 offers claimed
• A local guide has been launched
• Over 40 Loughborough Events on the app!
To get your FREE offer listed on the app, please email
manager@loveloughborough.co.uk with your business offer.
In Bloom
The Loughborough in Bloom judging tour took place in Loughborough Town Centre on
Thursday the 12th July. We took the opportunity to promote the town's events and benefits
by designing some artwork to be placed on the Brushes social club boarded windows -
take a look below!Have you got a Commercial Business in Loughborough Town Centre
with a Blooming Marvellous floral display?
Enter now into the Love Loughborough Summer Floral Shop Front Award. Once entered
there will be a public vote through Facebook, Twitter and Instagram.
Shop Front entries close on 31st July 2018 then the public vote opens.
Enter your shop front
Our Plans for New WebsiteOur new website design is well under way!
As part of our Digital Marketing Strategy, we decided that making information available to
BID businesses without the hassle of requesting it - was a priority.
Therefore, we have decided upon a website design which focuses on two aspects:
• Delivering information to the visitors and residents of Loughborough such as
events, local business offers, a business directory, as we do on the current
website.
• Delivering information to BID businesses such as live footfall data, vacant unit
information and Wi-Fi usage. We will also be making agenda's and minutes
available for download on our website. PLUS - if you have a job vacancy we will
post this on our new website for FREE!
Watch this space!
Performance StatisticsVacant Units Facebook
Mar 2018 - 54 units (8.78%) +144 likes – up 27% from previous
June 2018 - 52 units (8.46%) month
16,522 reached – up 66% from
previous month
Visitor Numbers
9,988 post engagements – up 187%
from previous month
May 2018
Top post – Armed Forces Day
68,7992
2.5% increase on May 2017
Twitter
32.1k impressions
Events
859 profile visits
Ceramics – 19868 +7%
156 mentions
Bike & Trike – 17291
31 new Followers
Top Tweet – Car Show
June 2018
59,5278
5% decrease on June 2017
Instagram
Huge increase in followers. Starting
Events
to use Instagram more for day to day
Picnic in Park - 27942 +5.5%
promotion of business and business
Race for Life - 16705 +3%
engagement.
Car Show - 17736 0.8%
Armed Forces Day – 22,786 +43%
National Figures
2017
0.7% decrease in day time hours /
increase in night time
2018
Qrt 1 – 3.% decrease
Easter Weekend – 3.3% decrease /
LBoro 7% increaseUp Coming Events
Loughborough By the Sea – 12th to 15th August
Loughborough Mela – Sunday 19th August
McDonalds Marathon – Sunday 26th August
Chilli Fest – Saturday 29th September
Dog Show – Sunday 16th September
Edible Forest – 9th to 16th September
GCR Beer Festival – 20th to 23rd September
Loogabarooga - 18th to 23rd October
Loughborough Fair – 7th to 10th November
We hope you found this update useful.
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