Learning Disability Services - High Dependency Complex Care Residential Services with Nursing Residential Services Supported Living Services ...
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Learning
Disability Services
> High Dependency Complex Care
> Residential Services with Nursing
> Residential Services
> Supported Living Services
> Specialist Day Services
Next
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Welcome more about our Learning
Disability Services
Cygnet Health Care was established in Introduction
1988. Since then we have developed a Our Model of Care - Hospitals
wide range of services for individuals with Our expert and highly dedicated care We maintain a good relationship with our Our myPathCare Model
mental health needs, autism, and learning team of 10,000 employees empower quality regulators and undergo regular Global Assessment of Progress
(GAP) Outcomes
disabilities within the UK. We have built 2,864 individuals across 150 services inspections, with 82% of our services rated
High Dependency Complex Care
a reputation for delivering pioneering to consistently make a positive difference ‘Good’ or ‘Outstanding’. We also operate Our Model of Support
services and outstanding outcomes for to their lives, through service user focused an internal system of quality care, - Residential Services
the individuals in our care. care and rehabilitation. treatment and positive outcomes. Residential Services with Nursing
Residential Services
Supported Living Services
Specialist Day Services
Case Study
Map
How to Make a Referral
Contents
Introduction 3 Residential Services Residential Services - Continued
Our Model of Care - Hospitals 6 4, 5, 7 The Sycamores, Derbyshire 32 The Fields, South Yorkshire 27
Our myPath Care Model 7 Adele Cottage, Nottinghamshire 33 The Orchards, Essex 60
Global Assessment of Progress (GAP) Outcomes 8 Beacon House, West Yorkshire 34 Thornfield House, West Yorkshire 61
High Dependency Complex Care Beckly, West Yorkshire 35 Walkern Lodge, Hertfordshire 62
Cygnet Bostall House, London 9 Chaseways, Hertfordshire 36 Woodrow House, Cheshire 63
Cygnet Cedars, Birmingham 10 Cherry Tree House, Nottinghamshire 37 Supported Living Services
Cygnet Elms, Birmingham 11 Conifers, Derbyshire 38 North East Supported Living, County Durham 64-65
Cygnet Hospital Beckton, London 12 Dene Brook, South Yorkshire 39 North West Supported Living, North West 64-65
Cygnet Hospital Colchester, Essex 13 Dove Valley Mews, South Yorkshire 40 Staffordshire Supported Living, West Midlands 64-65
Cygnet Hospital Taunton, Somerset 14 Ducks Halt, Essex 41 Yorkshire Supported Living, West Yorkshire 64-65
Cygnet Manor, Nottinghamshire 15 Eleni House, Essex 42
Fairways, Suffolk 43 Specialist Day Services
Cygnet Sherwood Lodge, Nottinghamshire 16 Long Eaton Day Services, Nottinghamshire 66
Cygnet Views, Derbyshire 17 Gables, Essex 44
Gledholt, West Yorkshire 45 Sheffield Day Services, South Yorkshire 67
Cygnet Wallace Hospital, Tayside 18
Hansa Lodge, Essex 46 Case Study 69
Our Model of Support - Residential Services 19 Hawkstone, West Yorkshire 47 Map 70 - 71
Residential Services with Nursing Kirkside House, West Yorkshire 48
Ellen Mhor, Tayside 20 How to Make a Referral 72
Kirkside Lodge, West Yorkshire 49
Hollyhurst, County Durham 21 Langdale House, West Yorkshire 50
Hope House, Cleveland 22 Longfield, West Yorkshire 51
Lindsay House, Tayside 23 Lowry House, Lancashire 52
Oaklands, Northumberland 24 Norcott House, West Yorkshire 53
Old Leigh House, Essex 25 Norcott Lodge, West Yorkshire 54
Ranaich House, Stirling 26 Outwood, West Yorkshire 55
The Fields, South Yorkshire 27 Oxley Woodhouse, West Yorkshire 56
Thistle House, Tayside 28 Redlands, County Durham 57
Toller Road, Leicestershire 29 River View, County Durham 58
Trinity House, Lockerbie 30 Shear Meadow, Hertfordshire 59
Willow House, Birmingham 31
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more about our Learning
Disability Services
Introduction
Our Model of Care - Hospitals
Our myPathCare Model
Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
Our Model of Support
- Residential Services
Residential Services with Nursing
Residential Services
Supported Living Services
Specialist Day Services
Case Study
Map
How to Make a Referral
Introduction
O ur priority is to ensure that individuals with learning disabilities
enjoy the same right to a happy and fulfilled life as
others. We ensure that individuals in our care feel safe in their
The services we offer are High Dependency Complex Care,
Residential (with and without nursing), Supported Living and
Specialist Day Services.
environment, are understood and are able to communicate to
We accept emergency, planned and pre-assessed admissions
the best of their ability. Most importantly with the right support
and provide a multi-disciplinary approach.
and help we empower each individual in our care to successfully
progress to a community-based service that is suitable for We are able to take referrals 24 hours a day, 7 days a week and
their needs. offer a same day response time to emergency referrals. Decisions
on a placement will be made within 24 hours after we receive
Our services have considerable experience and expertise
adequate clinical information.
in supporting individuals with a learning disability to develop
independent skills and to live an active and happy life.
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Our service user / resident profile: more about our Learning
Disability Services
16
> Primary diagnosis of learning disability and mental health complex needs 18 Introduction
> May have autism or Asperger’s Syndrome requiring highly structured and / or Our Model of Care - Hospitals
modified stimuli environments Our myPathCare Model
> May have a forensic history
16 + / 18+ Global Assessment of Progress
(GAP) Outcomes
> May present with co-morbid presentations:
years High Dependency Complex Care
Our Model of Support
• Challenging behaviour - Residential Services
• Personality disorder Residential Services with Nursing
Residential Services
• Schizophrenia, depression, bi-polar disorder Supported Living Services
• Dual diagnosis Specialist Day Services
Case Study
• Complex needs and / or multiple diagnoses
Map
> May have a history of repeated hospital admissions How to Make a Referral
> Individuals using our day services may present with:
• Physical disabilities
• Tracheostomy needs
Male / Female /
• Complex body postures
• Epilepsy
Mixed
• Mobility needs
• Will be living at home or within the community
Mental Health Act Status:
Detained or Informal
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more about our Learning
Our services at a glance: Disability Services
Introduction
> High staffing ratios > Anger management & positive behaviour support
Our Model of Care - Hospitals
> 24/7 x 365 days (excludes Day Services) > Daily living skills Our myPathCare Model
Global Assessment of Progress
> Specialist treatments such as: > Community participation (GAP) Outcomes
• Self-harm treatment > Meaningful activities High Dependency Complex Care
Our Model of Support
• Addictions treatment - Residential Services
• Dialectical Behaviour Therapy (DBT) Residential Services with Nursing
Residential Services
Supported Living Services
Specialist Day Services
Our multi-disciplinary teams:
Case Study
Map
How to Make a Referral
> Psychiatry > Speech and language therapy
> Psychology > Nursing
> Occupational therapy > Specialist trained support workers
Our outcome measurement tools:
Hospital Services: Residential Services: Day Services:
> START > GAP (Global Assessment of Progress) > GAP (Global Assessment of Progress)
> HCR20 > Daily risk assessment > Respiratory conditions
> HoNOS > Eating & drinking skills > Eating & drinking skills
> GAP (Global Assessment of Progress) > Communication & social understanding > Daily risk assessments
> BPRS, LUNSERS > Social inclusion & interaction > Communication abilities
> MOHOST > Activity engagement > Mobility & positioning
> FcSP > Personal care
> Self-harm risk assessment toll & > Domestic care
immediate revision of START > Community presence & participation
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Our Model of Care - Hospitals
more about our Learning
Disability Services
At Cygnet Health Care we are doing all we can to make a positive difference. Introduction
Our Model of Care - Hospitals
To help everyone work together to achieve this we have collaboratively created Our Model of Care for our Learning Our myPathCare Model
Disability Services. Global Assessment of Progress
(GAP) Outcomes
We adopt a values based, social model of disability with My Choice, My Voice, My Life sitting at the heart of our model, High Dependency Complex Care
empowering care, support and treatment to be provided through the lens of any individual. Our Model of Support
- Residential Services
Residential Services with Nursing
Residential Services
Assessing Risk Supported Living Services
Global Surveys Specialist Day Services
& Team Formulation Case Study
Assessment of
Progress (GAP) Map
Positive and Safe How to Make a Referral
The People’s Council & Risk Management
Community Meetings
In-house
Inclusive & Accessible Clinical,
Progress
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Interactive Annual
Care Planning Hopes Health Checks
Patient Review and Wishes Medication Review
Meeting (PRM) Health
Action Plan
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more about our Learning
Disability Services
Introduction
Our Model of Care - Hospitals
Our myPathCare Model
Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
Our Model of Support
- Residential Services
Residential Services with Nursing
Residential Services
Supported Living Services
Specialist Day Services
Our myPath
Case Study
Map
How to Make a Referral
Care Model
To ensure we cater for each person’s journey and achieve long-term
results, we have created a unique approach to care for individuals with
learning disabilities.
myPath is an overarching care model that serves to monitor service user
engagement levels, manage their records, assess their progress and
formulate a personalised and dynamic care plan with measurable targets.
The model embraces a wide range of evidence-based tools such as
pharmaceutical inputs, daily living skills, progressive community-based
outcomes and risk management plans. myPath ensures the delivery of
high quality and inclusive care that is continually evaluated through robust
operational and clinical governance frameworks.
myPath is tried and trusted and delivers industry-leading results.
7 | Learning Disability Services
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more about our Learning
Disability Services
Introduction
Our Model of Care - Hospitals
Our myPathCare Model
Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
Our Model of Support
- Residential Services
Residential Services with Nursing
Residential Services
Global Assessment of
Supported Living Services
Specialist Day Services
Case Study
Map
Progress (GAP) Outcomes
How to Make a Referral
The Global Assessment of Progress (GAP) is our specialist outcome tool used within our mental health
services. The tool allows us to measure an individual’s progress throughout their placement, plot the
positive developments, setbacks and changes in wellbeing but also identify the warning signs of
any possible deterioration, whilst informing care planning and being transparent about future risks.
60
n=73
15.5
59.5
40
or 37.5%
44 average increase
in score
p
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Cygnet Bostall House, London more about our Learning
Disability Services
Bostall Heath, Knee Hill Road, Abbey Wood, London SE2 0AT
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Male 6 beds Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
Cygnet Bostall House, London
C ygnet Bostall House is a high dependency complex care
service for men with a learning disability and associated
complex needs. The team can also support those with additional
Our facilities:
Cygnet Cedars, Birmingham
Cygnet Elms, Birmingham
Cygnet Hospital Beckton, London
mental health needs and behaviours that may challenge. > En-suite bedrooms Cygnet Hospital Colchester, Essex
Cygnet Hospital Taunton, Somerset
We want the men in our care to make their own choices and > Choice of communal lounges Cygnet Manor, Nottinghamshire
live as independently as they are able to. To achieve this, our and dining room Cygnet Sherwood Lodge, Nottinghamshire
Rated ‘Good’
in-house Multi-Disciplinary Team (MDT) supports them with our Cygnet Views, Derbyshire
> Private garden overall and
Cygnet Wallace Hospital, Tayside
learning disability model of care. This offers support from the ‘Outstanding’
nursing team, psychology, psychiatry, speech and language and > Kitchen for learning life skills in Caring with Our Model of Support
the CQC - Residential Services
occupational therapy.
> Activity room with pool table Residential Services with Nursing
Cygnet Bostall House is a spacious detached property, Residential Services
surrounded by beautiful parks and gardens in the heart of Supported Living Services
Abbey Wood, London. Individuals have a choice of lounges Personal Support individuals to Specialist Day Services
and communal areas to relax in, an activities of daily living trainer visits the access colleges, including Case Study
(ADL) kitchen, as well as the benefit of 2 large gardens. When service weekly courses specifically for Map
Weekly individuals with How to Make a Referral
an individual comes to Cygnet Bostall House, we find out how cooking learning disabilites
they would like to personalise their room and we support them sessions
to make it their own. We also like to find out what they like to do
and what interests them. Service users are supported to plan
menus, shop and prepare food to increase their daily living skills in
readiness for moving on.
Locally there is a large and varied choice of community
activities, including bowling, gyms, cafés and shops. For more
variety in activities, central London is only half an hour away
by train. Individuals are also supported to access education at
local colleges and have paid or voluntary work placements to
increase their independence.
Our community links:
> Danson Park
> Royal Museums Greenwich
> Bowling
“My son is fortunate to be cared for by such a caring
> Gyms and cinemas and professional group of people.”
> Shopping centres Family member
> Local learning disability social groups
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Cygnet Cedars, Birmingham more about our Learning
Disability Services
37 Broadway Avenue, Bordesley Green, Birmingham, West Midlands B9 5LY
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Male 24 beds (22 + 2 step-down flats) Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
Cygnet Bostall House, London
C ygnet Cedars is a 24-bed high dependency complex care
service for men with learning disabilities, associated complex
needs and who may have behaviours that challenge. We accept
Our facilities:
> En-suite bedrooms > Gym
Cygnet Cedars, Birmingham
Cygnet Elms, Birmingham
Cygnet Hospital Beckton, London
emergency referrals and the team are experienced in managing Cygnet Hospital Colchester, Essex
them quickly and efficiently to ensure the transition for each > Spacious > Barber Cygnet Hospital Taunton, Somerset
communal areas Cygnet Manor, Nottinghamshire
individual is as smooth as possible. > IT café Cygnet Sherwood Lodge, Nottinghamshire
Within the hospital are two step-down single occupancy flats.With > Interlinked gardens and
> Games room Cygnet Views, Derbyshire
their own lounge, kitchen, en-suite bedroom and their own front a courtyard for sports Cygnet Wallace Hospital, Tayside
door this allows for further community integration and focus on > Therapy kitchen
> Sensory Room Our Model of Support
- Residential Services
daily living skills. and laundry service > Art & Craft room
Residential Services with Nursing
to support skills
Cygnet Cedars is centrally located in Bordesley Green, just 3 development Residential Services
miles away from Birmingham City Centre. With great transport Supported Living Services
links on the doorstep, the individuals have an extensive array of Specialist Day Services
local amenities including leisure centre, gyms, shopping centres, Case Study
workplace settings and colleges.
2 single occupancy flats Map
to enable individuals to further develop their How to Make a Referral
Our in-house multidisciplinary team (MDT) supports each individual skills before stepping down into the community
to achieve their own goals. This offers support from the nursing
100%
team, psychology, psychiatry, speech and language and
occupational therapy.
Rated of individuals have
Our psychology approach aims to address clinical and forensic ‘Outstanding’ with confidence and trust
risk by drawing upon a variety of therapeutic models and positive the CQC in all 5 KLOE’s in the nursing staff
behaviour support in order to assist individuals in working towards
an empowered and positive future.
Our speech and language therapy approaches include a total Individuals supported to gain independence
in their daily living skills
communication environment, 1:1 and group sessions looking at a
variety of communication skills and needs alongside social skills.
The occupational therapy team promotes setting realistic goals.By
using a person-centred and holistic approach, the team enable Our community links:
the individual to achieve things that are meaningful to them. > Local leisure centres and gyms
The therapy programme at Cygnet Cedars offers activities > Birmingham adult education centres and colleges
balancing self-care, productivity and leisure. These activities and > Bowling
functional tasks support positive mental health. The team support
service users to identify routine, roles, interests and
> Shopping centres
occupational demands. > Pets as Therapy charity
> Birmingham City Football Club
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Cygnet Elms, Birmingham more about our Learning
Disability Services
162-164 Streetly Road, Birmingham, West Midlands B23 7BD
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Female 10 beds Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
Cygnet Bostall House, London
C ygnet Elms is a high dependency complex care service for
women with learning disabilities, associated complex needs
and who may have behaviours that challenge.
Our facilities:
> En-suite bedrooms > Gym
Cygnet Cedars, Birmingham
Cygnet Elms, Birmingham
Cygnet Hospital Beckton, London
Cygnet Hospital Colchester, Essex
We support individuals who are stepping down from a more
secure setting as part of their care pathway. We work with
> Communal areas > IT café Cygnet Hospital Taunton, Somerset
Cygnet Manor, Nottinghamshire
including a garden
them and provide personalised care to help them develop the > Beauty salon Cygnet Sherwood Lodge, Nottinghamshire
necessary skills to leave our rehabilitation service and move > Multiple lounges
> Sensory room
Cygnet Views, Derbyshire
towards a less restrictive setting in the community. including a quiet lounge Cygnet Wallace Hospital, Tayside
Our Model of Support
We want the women in our care to make their own choices > Dining room - Residential Services
and live as independently as they are able to. To achieve this, Residential Services with Nursing
our in-house Multi-Disciplinary Team (MDT) supports them with
> Therapy kitchen and
Residential Services
laundry service to support Supported Living Services
our learning disability model of care. This offers support from the
skills development Specialist Day Services
nursing team, psychology, psychiatry, speech and language and
occupational therapy. Case Study
Map
Our psychology approach aims to address clinical and forensic Mindfulness How to Make a Referral
risk by drawing upon a variety of therapeutic models and positive Rated meeting held each
behaviour support in order to assist individuals in working towards ‘Outstanding’ with morning and is ran by a
an empowered and positive future. the CQC in all 5 KLOE’s service user
The occupational therapy service aims to create a sensory
modulated environment and one that is physically safe. It aims Individuals are On-site
to maximise each individual’s independence through the support supported to attend local beauty
and development of functional activities of daily living and life colleges to study courses salon
skills. In addition, it aims to support the staff, through ongoing staff including English and Maths and gym
training, modelling and working collaboratively within the
wider team. Our community links:
Our speech and language therapy approaches a total > Numerous colleges and adult education centres
communication environment, 1:1 and group sessions looking at a
variety of communication skills and needs alongside social skills. A
> Libraries
range of individualised accessible information is provided where > Kingstanding Leisure Centre
required to facilitate learning and aid understanding. > Stockland Green Trampoline Club
> Community hairdresser
> Pets as Therapy charity
> Local shops, restaurants and cafés
> Close to transport links into central Birmingham
> StarCity – bowling, restaurants, cinema and mini golf
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Cygnet Hospital Beckton, London more about our Learning
Disability Services
23 Tunnan Leys, Beckton, London E6 6ZB
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Female 13 beds Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
Cygnet Bostall House, London
H ansa Ward at Cygnet Hospital Beckton is a high dependency
complex care service for women with learning disabilities,
associated complex needs and who may have behaviours that
Our facilities:
> En-suite bedrooms
Cygnet Cedars, Birmingham
Cygnet Elms, Birmingham
Cygnet Hospital Beckton, London
challenge. We accept emergency referrals and the team are Cygnet Hospital Colchester, Essex
experienced in managing them quickly and efficiently to ensure > Sensory room and activity room Cygnet Hospital Taunton, Somerset
Cygnet Manor, Nottinghamshire
the transition for the service user is as smooth as possible.
> Garden and communal areas Cygnet Sherwood Lodge, Nottinghamshire
Hansa Ward, provides a high quality person-centred inpatient Cygnet Views, Derbyshire
service. The multi-disciplinary team (MDT) work together with the
> Lounge and dining rooms Cygnet Wallace Hospital, Tayside
women to provide a holistic, comprehensive assessment and care > Therapy kitchen and laundry service Our Model of Support
plan. The MDT ensures service user needs are met in a way that - Residential Services
helps achieve recovery and discharge to the least Residential Services with Nursing
Our community links: Residential Services
restrictive setting.
Supported Living Services
The occupational therapy team lead on many activities within > The Globe - Library & Adult Education Specialist Day Services
Case Study
Hansa Ward. They have their own kitchen where service users can > Newham Leisure Centre Map
learn or regain skills in cooking, meal planning and selfcare. Other
training includes social skills and money management.
> Newham City Farm How to Make a Referral
> St Marks Church – café, drop in and groups
Service users are encouraged and enabled to access community
services wherever possible, including local educational facilities.
> Beckton Community Centre – drop in and groups
The hospital is very close to local amenities including shops, leisure > Hollywood Bowl – ten pin bowling
facilities, colleges and others. > Thames Barrier Park – park and café
The service works collaboratively with commissioners to ensure > Community Garden projects - Abbey Gardens and
high standards are maintained through a range of care and Cody Dock
treatment reviews. The service can support individuals who may > Local shops and cafés
be stepping down from a low secure service, or who may need to > UEL sports dock - gym, badminton, etc.
come from a community setting or another locked
rehabilitation service.
> London sightseeing and places of interest
“Hansa Ward and the staff look after us very well.
They run great groups and are very patient with us.”
Service user
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Cygnet Hospital Colchester, Essex more about our Learning
Disability Services
Boxted Road, Colchester, Essex, East CO4 5HF
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Male 9 beds + 1 bespoke apartment Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
O
Cygnet Bostall House, London
ak Court at Cygnet Hospital Colchester has recently been Cygnet Cedars, Birmingham
extensively refurbished and reconfigured. This is to enable us Our facilities: Cygnet Elms, Birmingham
to provide dedicated and person-centred support to men with a Cygnet Hospital Beckton, London
learning disability, associated complex needs and behaviours that > En-suite bedrooms Cygnet Hospital Colchester, Essex
may challenge, who are at different stages of their care pathway. Cygnet Hospital Taunton, Somerset
> Extensive communal areas including a lounge and Cygnet Manor, Nottinghamshire
We accept emergency referrals and the team are experienced in
dining room Cygnet Sherwood Lodge, Nottinghamshire
managing them quickly and efficiently to ensure the transition for
the service user is as smooth as possible. > Garden with outdoor seating Cygnet Views, Derbyshire
Cygnet Wallace Hospital, Tayside
The service has three areas to support individuals with different > Single person bespoke apartment Our Model of Support
levels of need: - Residential Services
> Therapy kitchen and laundry service to support Residential Services with Nursing
> Four beds are dedicated to supporting those individuals skills development Residential Services
who require short term crisis admissions or those who no Supported Living Services
longer require acute care but remain on an acute ward. The Specialist Day Services
expected length of stay in these Discharge to Assess (D2A) Case Study
beds is three months. Our community links: Map
How to Make a Referral
> Five beds within Oak Court accommodates service users > Gateway College and Wilson Marriage College
with high dependency needs and supports assessment, > Colchester United Football Club
treatment and rehabilitation within a safe environment. The
length of stay is dependent upon each individual, however,
> Voluntary work centres
we work closely with the multi-disciplinary team (MDT) to > Horticultural community programmes
provide a care and treatment plan that enables the service > Places of leisure and entertainment
user to move along their care pathway at their own pace. > Charity partnerships and fund raising initiatives
> A spacious one bed single person bespoke apartment has > Community environment projects and social outings
been created at Oak Court to provide a more independent
living environment. This apartment provides a care pathway
from the main ward to an environment that focuses on and
promotes greater independence in preparation for moving
on to either a residential service ora supported living setting.
Our goal at Oak Court is to enable individuals to structure their
time; build relationships and establish a balance between therapy,
selfcare, work and leisure as appropriate to their individual needs.
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Cygnet Hospital Taunton, Somerset more about our Learning
Disability Services
Orchard Portman, Somerset, South West TA3 7BQ
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Male 9 beds Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
R
Cygnet Bostall House, London
edwood Ward at Cygnet Hospital Taunton provides a 9 bed In line with Transforming Care, Redwood Ward supports the Cygnet Cedars, Birmingham
high dependency complex care service for men with learning provision of care closer to home for men with a learning disability, Cygnet Elms, Birmingham
disabilities and complex mental health needs. and further strengthens our national network of specialist Cygnet Hospital Beckton, London
pathways. We will support individuals in developing community Cygnet Hospital Colchester, Essex
The ethos of the service is to work with the individual to enable Cygnet Hospital Taunton, Somerset
links, to actively participate in activities on and off-site and to fully
them to transition out of a hospital environment in a safe and Cygnet Manor, Nottinghamshire
engage in their treatment.
effective way, enabling them to live as independent a life as Cygnet Sherwood Lodge, Nottinghamshire
possible. With a focus on discharge from the outset, the team Cygnet Views, Derbyshire
place the individual at the heart of their own care, developing Cygnet Wallace Hospital, Tayside
collaborative plans detailing achievements and progress towards
Our facilities: Our Model of Support
transition to the next step on their recovery journey. Building on the > En-suite bedrooms - Residential Services
expertise of the other learning disability services within the Cygnet Residential Services with Nursing
Health Care portfolio, the service is supported by our myPath
> Homely ward environments Residential Services
learning disability care model. > Spacious communal areas Supported Living Services
Specialist Day Services
Our comprehensive multi-disciplinary team includes a mix of RNLDs > Dining room Case Study
and RGNs as well as occupational therapy, speech and language Map
therapy and psychology, meaning we are able to accommodate
> Skill development kitchen How to Make a Referral
service users who may have complex physical health needs > Outdoor space
and associated diagnoses. In addition, we are able to work with
individuals who may present with specific high risks through the use
of evidence based risk assessments. Our community links:
> Local leisure centres
> Learndirect courses
> Local gyms
> Shops and other local facilities
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Cygnet Manor, Nottinghamshire more about our Learning
Disability Services
Central Drive, Shirebrook, Nottinghamshire, East Midlands NG20 8BA
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Male 20 beds Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
C
Cygnet Bostall House, London
ygnet Manor supports 20 men with learning disabilities, We work towards discharge from the point of admission ensuring Cygnet Cedars, Birmingham
associated complex needs who may also have behaviours we work with each individual to create their own pathway to the Cygnet Elms, Birmingham
that challenge, in a homely and community facing environment. community and more independent living. Cygnet Hospital Beckton, London
Cygnet Hospital Colchester, Essex
When individuals come to Cygnet Manor they can often be Within the service there are a number of good sized living areas, Cygnet Hospital Taunton, Somerset
mentally and emotionally unstable due to varying reasons. We including lounges, dining areas and activities of daily living (ADL Cygnet Manor, Nottinghamshire
believe that creating a calm and inviting environment we can kitchen, where individuals can develop their skills, as well plenty of Cygnet Sherwood Lodge, Nottinghamshire
enhance a person’s progress and self esteem to help them on outdoor space to enjoy. Cygnet Views, Derbyshire
their care pathway towards a less restrictive setting. Cygnet Wallace Hospital, Tayside
Our Model of Support
Cygnet Manor is located in the heart of the community in - Residential Services
Shirebrook, Nottinghamshire, just a short walk from an extensive
Our community links:
Residential Services with Nursing
array of local amenities including leisure centres, social clubs, > Cycling at Rother Valley Residential Services
shops, colleges and work placement settings. Supported Living Services
> Links with the local football club
Specialist Day Services
We want the men in our care to make their own choices and live > Willow tree farm Case Study
as independently as they are able to. To achieve this, our in-house
> Dove Dance Map
Multi- Disciplinary Team (MDT) supports them with our learning How to Make a Referral
disability model of care. This offers support from the nursing team, > West Notts college
psychology, psychiatry, speech and language and occupational > Local cafés and shops
therapy as well as art psychotherapy. > Bowling, cinemas, snooker club
and leisure centres
Our facilities:
> En-suite bedrooms Rated ‘Good’ overall
> Spacious communal areas and ‘outstanding’
in caring with the CQC
> Garden with outside seating, a basketball court and
facilities to enable individuals to grow their own fruit
and vegetables Accessible Decision box to
service user enable service users
> Lounge and dining room to make collaborative
led care plans
> Café with pool table including decisions about
> Therapy kitchen and laundry service to support skills audio the environment
development
> Multiple therapy spaces including an art room and a Weekly 'Well Person's Clinic' and physical
quiet therapy room education sessions
15 | Learning Disability Services Back NextClick the buttons to find out
Cygnet Sherwood Lodge, Nottinghamshire more about our Learning
Disability Services
Rufford Colliery Lane, Mansfield, Nottinghamshire, East Midlands NG21 0HR
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Male 26 beds in 2 wards Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
C
Cygnet Bostall House, London
ygnet Sherwood Lodge is a high dependency complex Cygnet Cedars, Birmingham
care service for men with learning disabilities, associated Cygnet Elms, Birmingham
complex needs and who may have behaviours that challenge.
Our facilities: Cygnet Hospital Beckton, London
We accept emergency referrals and the team are experienced in > En-suite bedrooms Cygnet Hospital Colchester, Essex
managing them quickly and efficiently to ensure the transition for Cygnet Hospital Taunton, Somerset
the service user is as smooth as possible.
> Spacious communal areas Cygnet Manor, Nottinghamshire
The hospital also has four two-bedded residential services, Adele
> Garden with outside seating and a Forest School for Cygnet Sherwood Lodge, Nottinghamshire
Cygnet Views, Derbyshire
outdoor learning
Cottage and 4, 5, 7 The Sycamores, allowing for further community Cygnet Wallace Hospital, Tayside
integration and focus on daily living skills. > Lounge and dining room Our Model of Support
- Residential Services
Each individual in our care begins a personalised care pathway > Therapy kitchen and laundry service to support skills Residential Services with Nursing
that helps them develop necessary skills to leave our rehabilitation development Residential Services
services and move towards a less restrictive setting. Supported Living Services
> Gym
Specialist Day Services
We want individuals to make their own choices and live as
independently as they are able to. To achieve this, our in-house
> Barber Case Study
Map
MDT supports them with our learning disability model, which offers How to Make a Referral
a psychology, speech and language and occupational therapy Our community links:
approach, alongside psychiatry and nursing.
Our staff team are also trained in supporting individuals who may
> Sutton Centre Community College and West
Nottinghamshire College
have forensic histories.
> Local shops and supermarkets
As part of our preparation for core and advanced daily living
skills, our occupational therapy programmes facilitate education,
> Voluntary work
vocational skills and social integration. Our speech and language > Dove Dance: a popular local disco
therapy approaches include PECS communication systems to > Stable management and horseriding (Bolsover)
facilitate learning and general communication skills. > Bike riding, walks and picnics at Sherwood Pines
> Vocational links: Forestry Commission, PAVES, grass roots,
Willow Tree Farm, Bumbles Café
“Thanks to all at Cygnet > Craft/woodwork sessions
Sherwood Lodge for their > Local church
hospitality. Today was the first
day we have seen our son
> Oaktree and Creswell
happy for 5 years! You have > Leisure Centres
an amazing place and more
importantly amazing people.”
Family member
Rated ‘Outstanding’ with the CQC in all 5 KLOE’s
16 | www.cygnethealth.co.uk Back NextClick the buttons to find out
Cygnet Views, Derbyshire more about our Learning
Disability Services
22 Wellington Street, Matlock, Derbyshire, East Midlands DE4 3JP
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
18+ years Female 10 beds Global Assessment of Progress
(GAP) Outcomes
High Dependency Complex Care
C
Cygnet Bostall House, London
ygnet Views is a high dependency complex care service for Cygnet Cedars, Birmingham
women with learning disabilities, associated complex needs Our facilities: Cygnet Elms, Birmingham
and who may have behaviours that challenge. Cygnet Hospital Beckton, London
> En-suite bedrooms Cygnet Hospital Colchester, Essex
The service, which is set over three floors, is situated in the leafy
suburb of Matlock with fantastic views of the 19th century > Spacious communal lounge Cygnet Hospital Taunton, Somerset
Cygnet Manor, Nottinghamshire
landmark, Riber Castle. With great transport links, the team of > Garden with outside seating including a secret garden Cygnet Sherwood Lodge, Nottinghamshire
support workers encourage and support the women to be part and a sensory garden Cygnet Views, Derbyshire
of the local community. Each individual in our care begins a Cygnet Wallace Hospital, Tayside
personalised care pathway that helps them develop necessary > Beauty salon Our Model of Support
- Residential Services
skills to leave our rehabilitation services and move towards a less > Computer room
Residential Services with Nursing
restrictive setting.
> Multi-faith room Residential Services
We want the women in our care to make their own choices and Supported Living Services
live as independently as they are able to. To achieve this, our > Dining room Specialist Day Services
in-house MDT supports them with our myPath learning disability > Therapy kitchen and laundry service to support Case Study
model, which offers a psychology, speech and language and Map
skills development
occupational therapy led approach, alongside psychiatry How to Make a Referral
and nursing.
Our psychology-led approach aims at replacing maladaptive Our community links:
behaviours with positive social interaction. As part of our
preparation for core and advanced daily living skills, our > Chesterfield and Matlock local shopping centres
occupational therapy led programmes facilitate education, > Matlock local art college
vocational skills and social integration. Our speech and language > Matlock local garden centres/coffee shops
therapy approaches includes a number of different visual
communication tools. > The Ritz Adult Education Centre (maths course)
> The ARC Leisure Centre (swimming and gym sessions)
> Matlock Library
> Good transport links
> Matlock Park Farm
> Whitworth Hall Park and Matlock Park (walking groups)
> Cinema and bowling in Chesterfield
> Twycross Zoo
17 | Learning Disability Services Back NextClick the buttons to find out
Cygnet Wallace Hospital, Dundee more about our Learning
Disability Services
119 Americanmuir Road, Dundee, Scotland DD3 9AG
Introduction
High Dependency Complex Care Our Model of Care - Hospitals
Our myPathCare Model
Mixed Global Assessment of Progress
18+ years 10 beds
Gender (GAP) Outcomes
High Dependency Complex Care
S
Cygnet Bostall House, London
ituated in a residential area of Dundee, Cygnet Wallace Cygnet Cedars, Birmingham
Hospital provides assessment and treatment for up to ten Our facilities: Cygnet Elms, Birmingham
adults with learning disabilities, with or without autstic spectrum Cygnet Hospital Beckton, London
disorder, as well as complex needs and behaviours. The team > En-suite bedrooms, which individuals are supported Cygnet Hospital Colchester, Essex
can also support those who have additional mental or physical to personalise Cygnet Hospital Taunton, Somerset
Cygnet Manor, Nottinghamshire
health needs, as well as those who have been detained under the > Choice of living and dining areas
Cygnet Sherwood Lodge, Nottinghamshire
Mental Health (Care and Treatment) (Scotland) Act. We accept
emergency referrals and the team are experienced in managing > Garden Cygnet Views, Derbyshire
Cygnet Wallace Hospital, Tayside
them quickly and efficiently to ensure transition for service users is > Therapy kitchen and laundry service to support skills Our Model of Support
as smooth as possible. development - Residential Services
The team at Cygnet Wallace Hospital work towards discharge Residential Services with Nursing
from the point of admission, ensuring they work with service Residential Services
users to create their own pathway to the community and more Our community links: Supported Living Services
Specialist Day Services
independent living. The integrated care pathways ensure each
individual is supported to reach their full potential.
> Leisure centres Case Study
Map
> Social clubs How to Make a Referral
Cygnet Wallace Hospital is a detached purposebuilt building,
which enables service users to receive bespoke, person-centred
> Colleges
support to move through a full recovery pathway. The service is > Botanical gardens
split into multiple areas supporting individuals with different levels > Discovery Quay
of need. This creates a care pathway within Cygnet Wallace
Hospital from more acute intensive support towards residential
based support, and finally transitional studio flats to prepare
individuals for moving on. There are a number of good sized living
areas, including lounges, dining areas and life skills kitchens, where
individuals can develop their skills, as well as a garden to enjoy
outdoor activities.
Cygnet Wallace Hospital is located in the city of Dundee, which
has an extensive array of community amenities to access,
including leisure centres, social clubs, shops, colleges, and work
placement settings. Service users can also enjoy walks and visits to
the nearby botanical gardens and Discovery Quay.
18 | www.cygnethealth.co.uk Back NextOur Model of Support -
Click the buttons to find out
more about our Learning
Disability Services
Residential Services Introduction
Our Model of Care - Hospitals
Our myPathCare Model
At Cygnet Health Care we believe that each individual with a learning disability has the right to a happy and fulfilled life Global Assessment of Progress
regardless of their level of support. (GAP) Outcomes
High Dependency Complex Care
To help guide us and make sure we are all working together to achieve this we have formed Our Model of Support for our Our Model of Support
Residential Services. A guide that shows what we do as an organisation to support individuals with learning disabilities. - Residential Services
Residential Services with Nursing
Residential Services
Supported Living Services
Specialist Day Services
Case Study
The right to experience Map
valued relationships How to Make a Referral
with other people
The right to take
part in community The right to
life & to live & spend be valued &
leisure time with Pos
ible itiv not be treated
other members Poss e& differently
Relationships
of the community & Po to others
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small, in one’s life. in meaningful
These include activities with
choices about whatever
where to live and assistance
with whom to live My Future Planning is required
Adapted from: O’Brien, C. L., & O’Brien, J. (2002). The origins of person-centered planning: A community of practice perspective.
19 | Learning Disability Services Back NextClick the buttons to find out
Ellen Mhor, Tayside more about our Learning
Disability Services
2-4 Ellen Street, Dundee, Tayside, Scotland DD1 2QH
Introduction
Residential Services with Nursing Our Model of Care - Hospitals
Our myPathCare Model
Mixed Global Assessment of Progress
18+ years 12 beds
Gender (GAP) Outcomes
High Dependency Complex Care
Our Model of Support
B ased in a suburban area of Dundee, Ellen Mhor supports
adults living with a learning disability and complex needs,
and who may have an autistic spectrum condition. The team of
Our facilities:
- Residential Services
Residential Services with Nursing
Ellen Mhor, Tayside
nurses and support staff care for individuals who have behaviours > En-suite bedrooms Hollyhurst, County Durham
that may challenge and associated mental or physical > Choice of living areas Hope House, Cleveland
health needs. Lindsay House, Tayside
> Bright dining room Oaklands, Northumberland
Ellen Mhor is a large detached house with its own private garden Old Leigh House, Essex
situated in a quiet residential area of Dundee. Everyone at Ellen > Life skills kitchen Ranaich House, Stirling
Mhor has their own en-suite bedroom and they are encouraged > Activity room The Fields, South Yorkshire
and supported to personalise their rooms. There is a choice of Thistle House, Tayside
three living areas that residents can choose from, as well as a > Patio and seating areas Toller Road, Leicestershire
bright and airy dining room. There is a life skills kitchen and lounge Trinity House, Lockerbie
Willow House, Birmingham
area where residents are supported in a small group to develop
Residential Services
and maintain independent living skills, such as menu planning and
Supported Living Services
preparing their own drinks, snacks and meals. Externally there is a Specialist Day Services
patio and seating areas for residents and their visitors to enjoy. Case Study
In Dundee, there are many activities for residents to access, Map
How to Make a Referral
including leisure centres, cinema, theatre, markets, shops and
cafés. Ellen Mhor has a dedicated activity coordinator who
supports individuals to have individual activity plans, which are
created based on each person’s likes and hobbies. Their goal is
to enable residents to structure their time, build relationships and
establish a balance between therapy, self-care, work and leisure,
as appropriate to their individual needs. therapy approaches
includes a number of different visual communication tools.
Individuals come to Ellen Mhor for different reasons; they may
require more support than can be provided in a supported living
setting, or they may be moving along their care pathway from a
hospital placement. Whatever the reason, Ellen Mhor can offer
specialist input based on individual need to deliver flexible and
effective support.
Our community links:
> Leisure centres > Shops
> Cinema > Cafés and restaurants
> Theatre > Museums
> Markets
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Hollyhurst, County Durham more about our Learning
Disability Services
118 Woodland Road, Darlington, County Durham, North East DL3 9LN
Introduction
Residential Services with Nursing Our Model of Care - Hospitals
Our myPathCare Model
Mixed Global Assessment of Progress
18+ years 19 beds in 2 living units
Gender (GAP) Outcomes
High Dependency Complex Care
H
Our Model of Support
ollyhurst is a specialist residential service with nursing, The garden project provides opportunities for individuals to - Residential Services
supporting individuals with learning disabilities and complex participate in growing fresh vegetables in the greenhouse and Residential Services with Nursing
needs in Darlington, County Durham. The nurse-led team support allotment located in the grounds. Ellen Mhor, Tayside
individuals who have additional mental or physical health needs Hollyhurst, County Durham
Within the grounds is Hollyhurst Lodge, a bespoke self-contained
and behaviours that may challenge. Hope House, Cleveland
service delivering 24 hour support for two individuals. This service Lindsay House, Tayside
Hollyhurst is a detached period property set in its own private was specially designed in partnership with local commissioners Oaklands, Northumberland
gardens and accessed via a private tree lined drive. There are and community teams to provide personalised support for two Old Leigh House, Essex
numerous living areas including a quiet lounge and two large adults with complex needs. Ranaich House, Stirling
communal lounges. Everyone has their own bedroom, which they The Fields, South Yorkshire
Hollyhurst has a dedicated activity coordinator who supports Thistle House, Tayside
are encouraged to decorate and personalise to suit their own
residents to have individual activity plans, which are created Toller Road, Leicestershire
personal style.
based on each person’s likes and hobbies. Their goal is to enable Trinity House, Lockerbie
There is a supported life skills kitchen where residents can plan and individuals to structure their time, build relationships and establish Willow House, Birmingham
cook meals and snacks for themselves and their visitors. They can a balance between therapy, self-care, work and leisure, as Residential Services
also spend time relaxing with their friends, family and other visitors appropriate to their individual needs Supported Living Services
in the family room. A computer room is open throughout the day Specialist Day Services
for individuals to access the internet and develop IT skills, with Case Study
support from staff if needed. Map
How to Make a Referral
Our community links:
> Leisure centres > Shops
> Social clubs > Colleges and work
> Restaurants and cafés placement settings
> Great transport links
Our facilities:
> Bedrooms – some en-suite, some with a
shared bathroom
> Choice of living and dining areas “Great residential home. My uncle has lived
> Different rooms for activities and building skills, here a number of years and is very happy.
including a life skills kitchen, a family room, Staff can’t do enough for my uncle and go
computer room above and beyond for the family.”
> Garden with large allotment and greenhouse Family member
21 | Learning Disability Services Back NextClick the buttons to find out
Hope House, Cleveland more about our Learning
Disability Services
59 Hutton Avenue, Hartlepool, Cleveland, North East TS26 9PW
Introduction
Residential Services with Nursing Our Model of Care - Hospitals
Our myPathCare Model
Mixed Global Assessment of Progress
18+ years 11 beds in 11 living units
Gender (GAP) Outcomes
High Dependency Complex Care
B
Our Model of Support
ased in Hartlepool, Hope House supports adults living with a - Residential Services
learning disability, including individuals who have additional Our facilities: Residential Services with Nursing
mental and physical ill-health and behaviours that may challenge. Ellen Mhor, Tayside
The name Hope House was chosen by one of the gentlemen who > Bespoke apartments, each with their own living space Hollyhurst, County Durham
moved into the service when it first opened. He said, “I am always Hope House, Cleveland
> Living and dining areas
Lindsay House, Tayside
hoping for something and always hoped to live in this area.”
> Kitchenettes Oaklands, Northumberland
The service is split into two separate elements, based on the Old Leigh House, Essex
residents’ individual requirements: > Communal and private gardens Ranaich House, Stirling
The Fields, South Yorkshire
> Hope House has six bespoke apartments for individuals to Thistle House, Tayside
live independently. Each apartment has an en-suite, secure Toller Road, Leicestershire
kitchenette, living and dining space, as well as access to a Our community links: Trinity House, Lockerbie
communal garden. One apartment has direct access to a > Colleges Willow House, Birmingham
specially designed private garden, giving the individual it was Residential Services
created for the quiet outdoor space that is needed.
> Swimming pools Supported Living Services
> Hope Lodge, next door to Hope House, has one en-suite
> Cinema Specialist Day Services
> Shops Case Study
bedroom and four individual apartments, each with their own Map
kitchenette.In addition to this private space, Hope Lodge has a > Disco How to Make a Referral
spacious dining kitchen, enabling the individuals living here to > Gardening club
socialise and develop their independent living skills.
> Restaurants and cafés
Residents are supported to access local community facilities within
Hartlepool town centre, which is within walking distance. A few of
> Colleges and work placement settings
the community facilities available are colleges, swimming pools, a > Great transport links
cinema, shops, a disco, and a gardening club.
Hope House has a dedicated activity coordinator who supports
residents to have individual activity plans, which are created
based on each person’s likes and hobbies. Their goal is to enable
individuals to structure their time, build relationships and establish
a balance between therapy, self-care, work and leisure, as
appropriate to their individual needs.
22 | www.cygnethealth.co.uk Back NextClick the buttons to find out
Lindsay House, Tayside more about our Learning
Disability Services
119 Americanmuir Road, Dundee, Tayside, Scotland DD3 9AG
Introduction
Residential Services with Nursing Our Model of Care - Hospitals
Our myPathCare Model
Mixed Global Assessment of Progress
18+ years 2 beds in 2 self-contained living units
Gender (GAP) Outcomes
High Dependency Complex Care
Our Model of Support
L indsay House consists of two bespoke single person
apartments providing a more independent living environment.
Lindsay House is suitable for individuals with a learning disability
- Residential Services
Residential Services with Nursing
Ellen Mhor, Tayside
who also have additional complex needs and behaviours that Hollyhurst, County Durham
may challenge, requiring bespoke staffing packages. Hope House, Cleveland
Lindsay House, Tayside
These apartments each have their own front door, lounge and Oaklands, Northumberland
personalised en-suite bedroom, as well as a kitchen to support Old Leigh House, Essex
learning independent living skills and a shared private garden. Ranaich House, Stirling
The Fields, South Yorkshire
The individuals at Lindsay House are supported to access the Thistle House, Tayside
extensive array of community amenities, including leisure centres, Toller Road, Leicestershire
social clubs, shops, colleges, and work placement settings. They Trinity House, Lockerbie
may also enjoy walks and visits to the nearby botanical gardens Willow House, Birmingham
and Discovery Quay. Residential Services
Supported Living Services
Lindsay House was designed with wellness in mind, providing a Specialist Day Services
safe and comfortable environment that promotes independent Case Study
living based on the specific individual requirements. Map
How to Make a Referral
Each resident has their own individual activity plan, which is Our facilities:
created based on their likes and hobbies. Their goal is to enable
individuals to structure their time, build relationships and establish > En-suite bedrooms
a balance between therapy, self-care, work and leisure, as > Kitchen
appropriate to their individual needs.
> Lounge
> Each apartment has its own front door
> Enclosed garden
Our community links:
> Local leisure centres
> Social clubs
> Shops
> Colleges
> Botanical gardens
> Discovery Quay
> Great transport links
23 | Learning Disability Services Back NextYou can also read
