LHP NEWS - NEW TEAM HITS THE ROAD PAGE 3 NEW HOMES SPECIAL PAGES 13-16 WIN A £100 TESCO VOUCHER PAGE 18 - Lincolnshire Housing Partnership
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LHP NEWS The magazine for Lincolnshire Housing Partnership residents SPRING 2019 In this issue: NEW TEAM HITS THE ROAD PAGE 3 NEW HOMES SPECIAL PAGES 13-16 WIN A £100 TESCO VOUCHER PAGE 18
Here’s who to call!
More than 28 employees at LHP dedicate their working
lives to making sure your calls for help and assistance
are handled efficiently.
This team operates an around-the-clock 24-hour service, which consists of
a standard working-week repairs service and an emergency out-of-hours
Our customer service
service. This is now operated by a totally in-house team, which came on centre team have
line in tandem with our new in-house repairs and maintenance team.
been known to stay
The thinking behind this approach was to improve efficiency and ensure
calls were handled in the best way, by local people employed directly by on the line... for long
LHP – in the past part of our ‘out-of-hours’ call service was managed by an periods of time...
external contractor.
providing support and
Mark Coupland, head of commercial and support services, said: “On
looking at what we wanted, we put the customers, who are you - our re-assurance until the
residents - to the fore.” emergency services
From now on, your calls are handled by the customer service centre and reach them
answered by an LHP employee, who will assess the situation and respond
accordingly. The team also handles calls from those who contact us via Mark Coupland,
our lifeline service, consisting of a responsive call monitoring service and Head of commercial
a technology enabled lifeline service tailored to customers’ needs. These and support services
callers connect directly to LHP customer services centre via a hard wired
or dispersed telecare equipment and calls are answered by trained
operators when any trigger is activated.
“Our customer service centre team has been known to stay on the line
with people who have activated the call monitoring service requesting
assistance for long periods of time, on occasions providing support and
Our call centre
re-assurance until the emergency services reach them, and that is a very number is:
important part of what they do,” adds Mark.
0345 604 1472
2 LHP Newsletter: Spring 2019
New vehicles signify a new
dawn for our skilled staff
We have the vehicles – and we are now
Steve McDonnell and Fergal
driving forward with our new in-house Fitzgerald are two team members
repairs and maintenance team. who you will see in the LHP vans
in the Boston area – and they
welcomed being a part of the new
in-house service.
From this April, the existing ‘in house’ repair team has been expanded
to create a larger team of more than 100 skilled employees covering the Fergal, a supervisor responsible for
whole of the LHP area. looking after void properties, said:
They are responsible for carrying out all responsive repairs, electrical
repairs, heating servicing and general maintenance. An emergency service There has been an
will also operate, along with the quick turn-around of empty properties. amount of waiting for
This is a big step forward for the organisation. As many of you will us all, to see what was
know, prior to this we had an ‘in-house’ team operating in our former
Shoreline area with the service in the Boston area operated by an
going to happen but
external contractor. This move reflects our determination to examine now we are all keen –
everything that we do and adopt best practice right across LHP.
this is a good thing.
The latest IT and hand-held devices are being used as the team works
towards an improved and more consistent service for tenants – although
we do ask for patience if there are any minor hiccups or small teething Steve, a multi-skilled tradesman also
problems in the first weeks and months. Please remember too, that our from Boston, added:
new LHP vehicles are on the road in the Boston area now, with the rest
of the new fleet in North East Lincolnshire coming on line after June – The process so far has
so you will still be seeing vans with the Shoreline branding in this area. run very, very smoothly
We are also confident this will provide more job and progression and the Partnership
opportunities for people of all ages across the LHP region.
has certainly not
“This is a major step in our unification and offers real opportunities
in many areas for this new team, and LHP as a whole. I would like to
taken this lightly. It is
take this opportunity to thank all of those who have been involved absolutely the right
in this major change, which is the right way forward for our growing way for the future.
organisation,” said chief executive Murray Macdonald.
0345 604 1472 www.lincolnshirehp.com 3
Plug in to saving a drop..or 20!
Demolition
work has been
completed at the
nine-acre site of
the former East
Marsh high rise
blocks in Grimsby.
After a ten-month project that
has seen the towers levelled
– along with the nearby
Oil funnels, sink strainers and gunk pots are maisonettes – specialists at DSM
three handy aids included in free Anglian Water Demolition has formerly handed
packs being delivered to our LHP residents living the site back to LHP.
Security fencing will remain
in the Boston area as they are encouraged to
around the whole area, with a
‘Keep It Clear’ and ‘Drop 20 litres a day’! section of it now being used as
a temporary car park for staff at
“Keep It Clear, No Blockages Here” is the name of the campaign launched the Care Trust Group HQ, which is
by the water company to raise awareness of the chronic problems caused based on nearby Kent Street.
by householders pouring items such as fats, oils and grease down sinks, LHP project manager Rachel
whilst also flushing wipes and sanitary waste. Munoz praised DSM and the
The packs include: structural agent Alan Woods
Partnership for a contract that
•
An oil funnel that screws on to the top of plastic empty drinks bottles to was delivered on time.
pour used cooled cooking oil into. When full it can be put into a bin or
taken to a recycling centre; She said: “The team at LHP
wishes to extend thanks to all
•
A sink strainer; involved, the often-challenging
•
A scraper to scrape leftovers from plates and dishes; project was well managed, with
excellent relationships maintained
•
A gunk pot that folds down for easy storage and is used by the sink to
throughout. Our thanks also goes
dispose of food scraps.
out to the local community.
•
Anglian Water information leaflets advising people on how to change
“The completion of this major
behaviours;
work now opens the way for
•
Details on how to apply for a free ‘Bits and Bobs’ home visit from regeneration across the whole of
Anglian Water during which householders are advised on how to save the East Marsh. We hope that this
water. If you’re on a metered supply, you could save up to £40 annually, will signify the beginning of a new
with energy bills falling too as you will be heating less water. era and present an opportunity
for transformational change,”
added Rachel.
4 LHP Newsletter: Spring 2019
A town centre
under transformation
THE second phase of a homes’
demolition project marking a
new dawn for Immingham’s town
centre has begun.
With the first arm of the Of the future, our director of property Mark Jones said: “We will be
re-development plan now working with the local authority, the town council, other partners
complete on the Washdyke and local residents to shape ideas for new housing on the demolished
Estate, work is starting on stage site to provide a bright future for the centre of Immingham.”
two, which involves the controlled During this second demolition phase, we would like to remind
demolition of 79 properties residents that:
contained within seven blocks.
Work is being carried out by • Buildings waiting for demolition are unsafe.
Bloom Demolition. • No-one should enter any of the properties at any time.
• N
eighbouring residents should not allow their children to play
in or around these buildings.
• Heavy machinery will be on site and this is very dangerous.
• T he public should keep at a safe distance away from the
works at all times
... provide a bright
future for the centre
of Immingham
Mark Jones, director of property
0345 604 1472 www.lincolnshirehp.com 5
If noise annoys…
LHP’s Anti-Social Behaviour (ASB) team is embracing new technology to
improve its work to further protect and enhance the lives of residents.
Using smartphones and tablets, the ASB team
is now asking residents to record and report So, how can you get started?
incidents via The Noise App, which LHP has now
subscribed to. Provided by RH Environmental Ltd, The Noise App can be easily downloaded from
the app enables tenants to report noise nuisance either the Google Play Store or Apple App Store
to the anti-social behaviour team. (depending on your device) by searching for The
Noise App. The Noise App is free to download
In fact, the nuisance will allow residents to report
and register. We ask that before you register and
the issues to their local ASB officers as they are
submit your noise recordings you first speak to
happening – the officer can
your local anti-social behaviour officer at LHP
then review the recordings
on 0345 604 1472 to discuss the issues you are
submitted and reply to the
experiencing, the ASB officer will also be able to talk
resident via the app or
you through registering and setting up your device.
other agreed method of
contact. This reduces The Noise App is delivered through secure UK
the need for paper and EU Data Protection compliant infrastructure
diary sheets, which to ensure personal data is kept confidential. The
we understand can infrastructure deployed is ISO/IEC 27001 Information
be time consuming, Security Management compliant and backed up with
and in some Data Protection protocols to ensure data remains
circumstances, secure. If you would like more information on The
not suitable. Noise App please visit www.thenoiseapp.com
6 LHP Newsletter: Spring 2019
Building a new housing services team for you
It is a year now since LHP was born from the merger of two previously successful housing
associations – Shoreline and Boston Mayflower. We have been extremely busy over the last 12
months, looking at ways in which we can use the best ‘bits’ of both associations to improve the
way in which we work – thereby giving you, our customers, the best possible service we can.
One area that has been a real focus for us is our housing • Tenancy management
and income teams and the way in which they used to
work differently in the north and the south. It made • Anti-social behaviour
sense to look at how both operated – to unite what we
• Tenant involvement and engagement
do. We are pleased to say this has now been done and
we have created a new housing service (separate from • Contract management
the income team), which looks after the following across
the whole of LHP’s area: • Compliance inspections
• Caretaker and handyperson services
The various operations, outlined above, are delivered by our housing services team and their roles are to make
sure all that can be done, is done, to ensure the needs of you – our customers – are met. You will see your housing
and ASB officers, with the support of our caretakers and handyperson, out and about within your communities
with a focus on ensuring tenants are able to live independently in safe, well maintained and affordable homes.
Examples of a housing officer’s work:
•
Meeting tenants and other •
Checking on grounds •
Ensuring that tenancy audits are
organisations to manage any maintenance, grass cutting, carried out and making routine
issues regarding tenancies tree management etc – a lot visits to you to check on the
of this work is performed condition of properties etc
•
Dealing with any housing related
by contractors
legal issues that may arise •
When properties are left,
•
Talking to you, our tenants, we must ensure repairs and
•
Making sure all the proper
organising community meetings, refurbishment are carried out
health and safety checks
attending specific events and quickly and new tenants are
are carried out in our
overseeing activities welcomed as soon as possible.
communal areas
The appropriate officer will
ensure that is carried out.
0345 604 1472 www.lincolnshirehp.com 7
Our Anti-Social Behaviour (ASB) team is a specialist team within
our housing service and our ASB officers play a vital role in
ensuring the wellbeing of our tenants. You will read below how the
role was vital in managing a problem in Immingham.
It is important that you know what this officer’s role is:
• To prevent and deal with anti-social behaviour affecting LHP
properties, estates, communities, tenants and employees as they
undertake their roles;
• Providing a specialist resource for managing and devising appropriate
responses to anti-social behaviour;
• To process, through to closure, all designated Anti-Social Behaviour
(ASB) cases;
• To collaborate effectively with internal and external stakeholders to
ensure that the areas in which we own housing are safe places to live;
• To maintain and where appropriate, develop meaningful relationships
with external agencies.
Our court action to protect residents and employees
A man who attacked one after pleading guilty to grievous Representing LHP Shirley Faragher,
of our employees and a bodily harm against one of our Partner at Forbes Solicitors, said:
paramedic in two separate employees and criminal damage “Hopefully staff, contractors and
to one of our vehicles in March other residents can rest assured
incidents has been banned
2018. The court also heard how he knowing that even if the defendant
from a residential estate had assaulted a female paramedic is released from prison early, he
in Immingham, along by repeatedly kicking her and will not be able
with another town street, possessing a folding knife during a to return to Princess Street or
until 2023. separate incident last August. The Reedmere Estate until
March 12, 2023.”
To prevent the risk of further After getting an initial injunction
attacks on our staff and property, preventing Butler from re-entering Chief executive Murray Macdonald
and to support our residents, we the two areas, we wanted to said how this case demonstrated
have successfully applied for an ensure he was barred over a longer our commitment to protecting
order that excludes Mark Butler period, which covers his release – it both our staff and residents.
from entering or visiting any has been indicated that he may be
“A prompt and robust response to
properties on the Reedmere Estate eligible for home detention curfew
this incident has resulted in a clear
or Princess Street on his release from May 2019, just six months
message being sent to others who
from prison. LHP manages 304 into his sentence.
may be thinking about engaging
properties on the estate and owns During this latest hearing, we in similar behaviour. LHP now has
and manages a further nine homes successfully obtained the exclusion an order that provides staff with
on Princess Street. zone requested and extended the additional protection to be able to
Butler received a two-and-a-half- duration of the Injunction and continue with their duties as well as
year sentence in November 2018, power of arrest until 2023, a total allowing other residents a peaceful
of five years. enjoyment of their tenancy,” he said.
8 LHP Newsletter: Spring 2019
North East Lincolnshire Council has the job of dealing with this mounting
This new problem and reports that more than 380-tonnes of rubbish was fly-tipped
in the borough last year, costing £87,700 in disposal costs alone – with
service is the true cost much higher, when you factor in staff time to investigate and
clear sites. In total,1,858 fly-tips were reported in North East Lincolnshire
certainly not in 2018 – an average of 36 incidents each week.
With the above in mind, the council has launched a new ‘Bulky Waste
‘rubbish’! Service’ – providing a low-cost disposal option across the borough, which
is being supported by LHP.
The ‘Bulky Waste’ Collection Campaign started in late February and offers
a council collection service.
Carpets, doors, tyres
and kitchens – that’s just The charges are as follows:
some of the hundreds of • Any white goods can be collected at a cost of £10 per individual item;
tonnes of waste illegally
•
Other non-white items – four will be taken away for one £20 charge,
dumped in North East with extra items charged at £5 each.
Lincolnshire in 2018.
• A rapid collection service is available for an extra £5.
To use the service call 01472 326288 (Option 4) or book online at
www.nelincs.gov.uk/bulkywaste
Meanwhile, to report fly-tipping, visit www.nelincs.gov.uk/environment-and-
community-safety/clean-streets/flytipping/ and give as much information as possible.
Alternatively, call 01472 326300.
0345 604 1472 www.lincolnshirehp.com 9
Cut out the Our teams at LHP have
condensation produced a new leaflet aimed
at helping residents to prevent
in your home. condensation in your homes.
In doing so, we felt it important too, to remind you The printed leaflet, which is being distributed this
of your responsibilities in stamping out damage as spring, provides lots of tips and advice on cutting
a result of letting condensation build up. the amount of moisture that gathers in homes.
So, as tenants how can you stop condensation?
1. E nsure rooms are heated to comfortable
levels 18-21°C throughout the day, rather
than just an hour or so where rooms
can remain cold. If possible, keep a
low background heat on all day.
2. Rooms require adequate ventilation,
during the winter; try to open your
windows three times a day, ensuring
that your central heating is off at the time.
If your windows have vents, leave them
constantly open.
3. If your home has extractor fans fitted, keep
them switched on, and use the boost function
when cooking / bathing, and for a minmum of
30 minutes afterwards.
4. Close doors to the kitchen and bathroom when in use to stop moisture spreading to colder rooms.
5. Always cook with pan lids on and run a bath with cold water first.
6. Dry clothes outside or in the bathroom with doors closed and a window open / fan on, or by use of
a vented tumble dryer, and not left on radiators.
7. Wipe down windows and walls daily if you are causing condensation to form.
8. Clean mould when it first shows and redecorate using a quality fungicidal paint.
9. Ventilate cupboards and wardrobes and avoid overfilling to allow air to circulate.
10. Where possible position furniture against internal walls.
11. Do not use paraffin or bottled gas heaters.
10 LHP Newsletter: Spring 2019And what are the responsibilities of LHP?
• Our role is to offer appropriate advice for • Rising Damp only affects basements or ground
keeping your home warm, but well ventilated floor rooms and normally rises no more than
too, so you can avoid problems of condensation 12-24 inches. Very rarely is black mould seen on
and mould; rising damp but there are often white salts and
‘tide marks’. It is caused by water rising from
• We will also carry out thorough inspections for
the ground through the brickwork or through a
complaints of rising or penetrating damp and
broken damp proof course. It will be present all
undertake necessary repairs or improvements
year round but may be worse in the winter and if
for the structure of the building where it is being
left untreated can cause plaster to crumble and
compromised by damp. But please remember:
wallpaper to lift.
As your Landlord, we are not responsible for
mould damage to your personal possessions • P
enetrating Damp is only found on external
caused by condensation issues that are not being walls or ceilings (if there is a roof leak). It
personally managed in your home as explained appears because of a problem in the building
here or in our leaflet. such as missing or damaged brickwork, cracked
rendering or missing roof tiles. Black mould
ondensation is the most common cause of
• C
is rarely seen on penetrating damp, it is more
dampness and is associated with not enough
noticeable after rainfall and may be wet to
heating and/or ventilation (airing) in your home.
the touch.
Water vapour/moisture in your home touches
colder surfaces (such as windows and walls) amaged Plumbing can cause wet to the touch
• D
and can then soak into paint or plasterwork. In ceilings and walls, both inside and outside the
time black mould may grow, normally during house. Black mould is rarely seen in this type of
colder months and is often found in corners, on damp. Checking pipework, bathroom and kitchen
north facing walls, around windows and where water and waste pipes and the seals around
furniture is pushed against external walls. Black baths, showers and sinks will normally find the
mould can release spores which could make cause of the problem.
asthma or other breathing problems worse. If a
home is hot and humid (because it is not aired
enough) then this can also encourage dust mites,
which again can trigger asthma.
IMPORTANT NOTE FOR TENANTS:
LHP does have a responsibility to
investigate suspected cases of
rising damp, penetrating damp
and damaged plumbing, but NOT
problems caused by
condensation that can be
prevented by tenants.
0345 604 1472 www.lincolnshirehp.com 11New developments
Building for a
brighter future…
Our pledge to build at least 60 new
and affordable homes every year
is now a reality – with that original
target already being smashed.
The latest figures show that we And with scores more schemes investing in providing more high-
have invested in the purchase/ planned in 2019, we are quality affordable homes. Our
building of 245 new homes since standing by our commitment performance so far shows we are
our launch last year. This figure, to build ourselves, while linking being true to our word, and this
which includes developments that with developers to offer new will continue.”
were on-going at the time of our opportunities to help people on
Meanwhile our ‘doer-uppers’
merger, sees new homes spread the property ladder via the shared
scheme in urban Grimsby is
right across Lincolnshire – from ownership scheme.
proving popular. This project offers
Grimsby to Boston.
Chief executive Murray Macdonald discounts for local residents of up
said: “When LHP was formed, to 35 per cent on homes in need
we made a commitment to of renovation. It is open to local
become one of the best performing residents and first-time buyers only,
landlords in the country, as a step onto the property ladder.
offering lifetime tenancies and
For sale:
Boston homes
There are now just a handful of homes left for sale on our shared
ownership scheme at our new development in Fishtoft Boston,
which was completed earlier this year.
Working in partnership with Pitch Development Services, a
£390,000 grant from Homes England, was secured to help towards
the demolition and complete redevelopment of land we own
alongside Royal Way, at Fishtoft.
Called ‘The Sycamores’ project, the development consists of eight
two-bedroom and a further eight three-bedroom semi-detached
houses, all with space for two cars and private gardens. Of those,
six are available for sale on our shared ownership scheme. The
remaining have now all been successfully let to new residents.
For details on the properties go to our website
www.lincolnshirehp.com
12 LHP Newsletter: Spring 2019Hot property
in Louth!
Our developments in Louth are
really popular, with the most
recent homes for sale under our
shared ownership scheme being
snapped up. The three homes on
Harrier Way are a three-bedroom
end terrace, a three-bedroom
mid-terrace and a two-bedroom
end terrace. They may well have
already gone by the time you
read this – however for the latest,
please see our website and if
you want to get details of our
properties first, then don’t forget
to sign up to receive marketing
information on our website
www.lincolnshirehp.com
0345 604 1472 www.lincolnshirehp.com 13Par-3: a unique opportunity
in a wonderful area for
wheelchair users
For the first time, we have invested in two properties
on one of the most sought-after new development
locations in North East Lincolnshire that are both
designed for wheelchair users to live independently.
We have two top quality new homes on the Par-3 development in the
popular area of Humberston for sale under our shared ownership scheme.
And both are specially designed for wheelchair users to live independently,
says home ownership manager Sarah Smaller.
“No-one should be prevented – be them an individual, or one member of
a family – from being able to enjoy purchasing a home, in a whole variety
of locations and we wish to demonstrate our desire to offer all kinds of
options to the diverse community we serve.”
The homes have wide internal and external doors, accessible sockets
and light switches, space for a through floor lift, easy access kitchen and
living areas with wheelchair space under the worktop, an adaptable
kitchen, level access shower room and a toilet with wheelchair access
and handrails. Reinforced joists have been installed over the bed area and
toilet, along with a staircase designed with a stair lift in mind. Meanwhile
outside there is level access to the gardens and driveways.
For details on the homes and our shared ownership scheme, see our
website or email Sarah: sarah.smaller@lincolnshirehp.com
More Holton le Clay homes
Since purchasing 26 Of the eight remaining homes four will be available on
homes from local builders our popular shared ownership scheme and will be two-
bedroom semi-detached homes, check our website
Snape Properties at The
www.lincolnshirehp.com for further details.
Maples in Holton le Clay
The four affordable rent homes comprising two two-
we are now in the final
bedroom semi-detached houses and two two-bedroom
stages of receiving the adapted homes will be available to bid through Homes
last eight homes. Direct subject to a local criteria being in place.
14 LHP Newsletter: Spring 2019Coming
soon: Millennium Park –
homes fit for this century!
We are excited to announce that The two and three-bed properties, all new
12 homes on the Millennium Park builds, are almost finished and we expect high
demand in this popular area. Be the first to know
development in Humberston will when these homes are coming to market by
be ready for sale, under our shared signing up to receive marketing information at
ownership scheme, by early summer. www.lincolnshirehp.com
0345 604 1472 www.lincolnshirehp.com 15From eyesore garages to smart rental homes.
We are delighted
to announce eight
new two-bedroom
homes on the site of a
former derelict garage
complex. All have
already been let to
new residents.
Our director of property Mark magnet for anti-social behaviour as demolished, G.S. Kelsey built the
Jones joined developer Andrew the garages fell into dereliction. new homes on Bremerhaven
Kelsey and colleagues at the site Way and Dolby Vale – both off
With funding assistance of
last month to view the finished Beechwood Avenue.
£380,000 from Homes England,
homes – on the eve of their
the Government body that Mark was delighted with the
occupation.
offers financial support to such finished product and explained this
For years the site, on the Bradley projects, we invested £820,000 was the first LHP project of its kind,
Park estate, Grimsby, had been a in the scheme. With the garages with more to follow.
This is an example of our strategy to make best use of our land whilst
providing much needed new affordable housing and improving the local
neighbourhood, making it a better place for people to live. It is great to see
this first such project now complete. Mark Jones, Director of Property
Andrew Kelsey, G.S. Kelsey director Designed by Grimsby architect
was also pleased with the project Ross Davy Associates, each comes
and, apart from the usual logistics with a rear garden, and there is a
issues that come with working in selection of private parking spaces
urban and residential areas, he said for residents.
everything had run on time and
Meanwhile, work is continuing
gone smoothly.
at a similar scheme on the East
“We have a good team, who are Marsh in Grimsby where another
experienced and familiar with derelict garage site is being
such projects and we are indeed transformed for housing, with
extremely pleased with the 15 new properties planned.
relationship we have built up
with LHP,” said Andrew.
16 LHP Newsletter: Spring 2019Could sheltered accommodation
give you a new lease of life?
For some people, sheltered housing can mark
“60 - the new 40”, the time when life begins with gusto.
Sheltered housing feels like a well- as part of the housing scheme. At upstairs, can’t use their bathroom
kept secret as lots of us simply a time when so many people are any more, sleep in their living
don’t know what it offers; “security, affected by loneliness, it can be room, worry about not being able
companionship and independence” an ideal solution; the privacy of to clean windows or keep their
according to many residents. your own home, but other people garden tidy, who may go for days
around if or when you feel like without even seeing anyone, then
With compact self-contained flats,
some company. it’s a choice worth considering and
usually set within pleasant gardens,
the question, why wait, why not
secure door entry systems, there’s It’s the age-old question of when
look at the alternatives before it
no more rattling around in an is the right time to start thinking
becomes a necessity?
empty family home, responsibility about your accommodation needs
for property up-keep or managing as you approach your mature LHP offers a range of sheltered
a garden. years. Some ‘younger-getting- rented accommodation in North
olders’ take the view to move East Lincolnshire, some for people
“It’s just perfect, I don’t have to
sooner rather than later, whilst still aged 50 and over, others for
worry about managing my home,
in good health and able to make people aged 60 and over. If you
hardly any housework anymore so
the best of the freedom sheltered want to know more about this
I have time and can afford to go
housing offers. accommodation choice, you can
out, enjoy myself and make the
make an informal, no obligation
best of life,” says one sheltered Of course, it’s not everyone’s
appointment to visit and look
housing resident. choice, many of us say we prefer
around the sheltered schemes
to stay in our family home for as
Those who choose this kind by calling our lettings team on
long as possible, but that’s the
of accommodation can make 0345 604 1472 or email
key, it’s choice and knowing the
new friends and get involved in lettings@lincolnshirehp.com.
choices available. When we see
activities with others, including
older people who struggle to get
trips out or social events organised
0345 604 1472 www.lincolnshirehp.com 17Every Little
Helps: WIN
£100 Tesco
vouchers!
We’ve got £100 of Tesco
vouchers up for grabs in our
competition. Just answer the
following question and email,
post or telephone us with
your answer along with your
name, address and contact
details, by Friday May 3 2019.
LHP employees donate Red Boxes full You must be over 18 to
enter the competition and
of sanitary products for delivery to North entries are limited to one
per household, If you enter
East Lincolnshire schools. the competition, you are
consenting to any publicity.
The winner will be announced
on our Facebook page.
Lincolnshire Housing Partnership head office in Grimsby where Anne
(LHP) employees have donated Maggs MBE said: “Our colleagues
Red Boxes full of sanitary products have always given generously to Q. W
hat is the optimum
including tampons, pads, tights and help local charitable events and temperature range to
underwear for delivery to North this project in particular has been heat rooms, so they
East Lincolnshire schools. well supported as always in the are comfortable and
hope of making a difference to keep condensation
Working in partnership with the
local young women.” to a minimum:
Red Box Project the project aims
to reduce ‘period poverty’ which The Red Box Project founded in a. 15-19 Degrees Celsius
affects young women attending March 2017, following media b. 18-21 Degrees Celsius
school and missing out on their attention to period poverty, is a
c. 22-26 Degrees Celsius
education due to having no money community based, not-for-profit
available to buy products they initiative aiming to support young Email:
need during their period. women throughout their periods by communications@
providing red boxes filled with free lincolnshirehp.com
Employees were asked to donate
sanitary products to local schools.
products to the Red Boxes at LHP’s
Phone:
0345 6041472
Address to post:
Competition, LHP, Westgate
More information can be found at
Park, Grimsby, DN31 1SQ
www.redboxproject.org
18 LHP Newsletter: Spring 2019And finally…
from our chief executive Murray Macdonald.
What a year!
This spring at LHP we marked our first
birthday and we can all reflect on a year that
has seen much change as our two former
housing associations became one.
Sitting, as we do today with You will have seen from the stories
12,700 homes across the greater in this newsletter, LHP is striving to
Lincolnshire area, we must be very invest in more homes right across
proud of what we have achieved our portfolio, encouraging more
– the foundations are now laid on shared ownership as a way of
which we can build a brighter future getting Lincolnshire residents on
for us all. the property ladder. Of course, we
appreciate that others will always
Of course, it has not always been
wish to rent, and our efforts are also
a smooth ride – any change of this
centred on providing a high standard
nature brings its challenges, and we
offer across that market too.
will all admit to some of those!
We are particularly pleased with
However, through it all we have
our projects, which have examined
never lost sight of our over-riding
our redundant or dilapidated and
goal and that has been to work
outdated stock with a view to either
together to create a larger, stronger
complete redevelopment or selling
and more robust social housing
on for private refurbishment – the
provider for Lincolnshire. Our
latter being our Grimsby ‘doer-
strength will then come from our
uppers’! Already we have seen
ability to work together, with our
smart new homes built on land at
residents, to improve and grow the
Fishtoft and Grimsby, which we
wider communities in which we all
own and had previously housed
work and live.
either poorly used or completely
Good quality living standards, with redundant premises. This planned
an increased ability for people to redevelopment will continue and
own their own homes, is integral has been extremely well received.
to the improvement in our
Is there still a lot to do? Yes, there
environment. Those who enjoy such
certainly is, but in 12 short months
good standards will take pride in
we have come along way and in
where they are and help to effect
doing so we value the continued
positive change in – not only their
support of all our teams and our
own personal circumstances – but
residents. Here’s to the next year
those of their friends, relatives
and all it brings.
and neighbours.
0345 604 1472 www.lincolnshirehp.com 19Contact us: Write to us:
0345 604 1472 Westgate Park Chantry House
Charlton Street 3 Lincoln Lane
info@lincolnshirehp.com Grimsby Boston
@lincolnshirehp DN31 1SQ PE21 8RU
@LincolnshireHP
If you would like to receive this information in another language or in another
format such as large print, Braille or audio, please contact communications on
0345 604 1472 or email communications@lincolnshirehp.com
Lincolnshire Housing Partnership Limited is registered as a charitable
Community Benefit Society under the Co-operative and Community Benefit
Societies Act 2014 with registered number: 7748.
Registered Office: Westgate Park, Charlton Street, Grimsby North East
Lincolnshire, DN31 1SQYou can also read
