Meet changing provisioning needs and increase revenues - SIM and Embedded UICC Management solution - HPE
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Solution overview brochure Meet changing provisioning needs and increase revenues SIM and Embedded UICC Management solution
Solution overview brochure Page 2
The Internet of Things (IoT) and Machine to Machine (M2M) are among the most
important technological innovations of the past decade. Seamless mobile connectivity
is currently available at almost every location and for almost any type of bearer with the
emergence of IoT/M2M. Services such as connected cars, fleet management, and smart
metering are paving the way for whatever is next to come.
Smart cities and smart homes are creating an explosion of the number and type of
devices that will be connected—cars, watches, smartphones, utility meters, traffic lights,
environmental sensors, tablets, and home appliances for security and assisted living to
name a few. The growth of the eSIM market is attributed to the emphasis on remote SIM
provisioning for M2M, favorable government regulations boosting M2M communication, and
high adoption of IoT technology.
Analytical insights from IoT can lead to valuable business outcomes, including automation,
improved productivity, reduced downtime, and enhanced knowledge of what’s going on at
any company. The global eSIM market is estimated by ResearchandMarkets.com to grow
from USD 253.8 million in 2018 to USD 978.3 million by 2023, at a CAGR of 31.0% between
2018 and 2023.
The past 12 months showed an increase in Communication Service Providers (CSPs) and
enterprises’ interests in embedded subscriber identity module (eSIM) or Embedded Universal
Integrated Circuit Card (eUICC) as an alternative to removable SIM cards. This is particularly
true in the area of IoT/M2M and particularly for use cases such as automotive, fleet and asset
management, and industrial automation.
GSMA Intelligence has produced some very interesting market data as well as pictured below
showing how the Consumers IoT and the Industrial IoT market will develop over the next couple
of years as well as how the market will develop on a per region basis. The numbers are very
encouraging and the eSIM technology is surely an enabler for this IoT world to come true.
GSMA Intelligence
INTERNET OF THINGS
25 billion IoT devices globally in 2025
WEA RA BLES V EHI CLES
4.6bn
Consumer IoT
2017
connections
SM ART HOMES S MA RT TV s
S ET-TOP BOX ES G A MES CONS OLES
2025
11.4bn
connections
UTI LI TI ES MA NUFA CTURI NG
2.9bn
Industrial IoT
2017
connections
SM ART BUI LDI NG S S MA RT CI TI ES
FLEET MA NA G EMENT RETA I L
2025
13.7bn
connections
IoT connections by region in 2025
Europe
5.6bn
North America
5.8bn Middle East Asia-Pacific
10.9bn
& Africa
Latin America
1.4bn
1.3bn
© GSMA Intelligence 2018 gsmaintelligence.com • info@gsmaintelligence.com • @GSMAi
Figure 1. The deployment of eSIMs will see a rapid acceleration in the coming years—driven largely by connected
cars and consumer electronicsSolution overview brochure Page 3
The consumer market is not forgotten, as consumer devices will require a more dynamic
pull mode to request CSP profiles. This requirement translates into a big incentive for device
manufacturers and CSPs to support the industry-wide adoption of the standards.
Upgrade to eUICC for major advantages
The eUICC enables remote provisioning, in-market localization, and out-of-the-box connectivity,
resulting in operational efficiency and improved customer experience. An eUICC is one that
is physically integrated into the IoT or consumer device—meaning it cannot be removed and
replaced with another SIM.
Compared to the traditional SIM, the eUICC will offer significant advantages to consumers and
enterprises such as:
• Expanding the range of devices available that are conveniently small and also cellular-enabled—
even some with significant compute functions, such as autonomous driving applications
• Providing superior ability for companies to manage SIM-bearing inventory over long distances
and react efficiently to changing supply and demand, thereby mitigating allocation errors
• No physical recall of M2M devices for the Enterprises or visit to the point of sale to collect
a new SIM for the consumers
Standards bodies such as GSMA (GSMA Embedded SIM Specification) and others are
producing new industry standards, fostering more interoperability support among different
suppliers. This new generation of IoT/M2M development and connected consumer devices
has new applicable to the IoT eco-system remote provisioning needs. Following the recent
developments in eUICC and remote provisioning, the industry has been working on solutions
for the IoT/M2M for enterprise and consumer devices markets.
For example, IoT/M2M for large enterprises, including multinational corporations, will use
eUICC to optimize existing IoT/M2M-like services and develop new service offerings. Among
others, they will exploit the ability to change communications service providers as needed for
connected cars. In that instance, an eUICC will need to attach to several CSPs throughout the
lifecycle of the connected car and its electronics systems.
For Connectivity Service Providers, being focused on Consumers or M2M, this additional
flexibility brought by these eUICC than can be reprogrammed, will translate into less physical
stocks (i.e., less SIM cards), the opportunity to provide new services to subscribers (i.e.,
specific three months subscription and associated profile for people moving to a new country.
New devices and touchpoints offered by multiple service provider relationships—and
enterprises including some considered outside of the traditional mobile providers—will draw
consumers to new providers. The eUICC will power new connected consumer devices such
as smart watches and smart glasses, and generate new revenue streams for CSPs. That’s
because one subscriber will be using additional connected devices beyond the traditional
smartphone.
For CSPs, it will emphasize the need to create new business models and lead to benefits like
these:
• Increase average revenue per user (ARPU) and market share, and address other markets
(such as M2M and IoT, and connected consumer devices)
• Increase subscription penetration rate and adoption; so far it has been low on tablets and
laptops because Wi-Fi was preferred
• Generate additional revenues on companion connected device subscriptions (for example,
smart watch and smart glasses)
• Grow revenues and address the needs of the enterprise market segment with a connectivity
management platform with SIM/eUICC management and potentially device management
for a fleet of M2M and IoT devicesSolution overview brochure Page 4
Combine the best of both options
The SIM and Embedded UICC Management solution from HPE addresses the remote
provisioning of traditional and embedded SIM cards.
Remote provisioning is the ability to remotely change the SIM profile on a deployed SIM without
having to physically change the SIM itself. This technology can be implemented on several SIM
form factors and for various market segments—as long as they support the right standards,
including removable and soldered SIMs. At its most basic level, remote provisioning is about
providing connectivity credentials that ensure the dataflow to and from the end device through
mobile networks and changing these credentials over time as need be.
This will enable a change in the in SIM lifecycle model, from the linear model used today to an
outcome-based model with remote provisioning, making it more efficient and cost-effective.
From a linear model used today
Manufacture SIM Select MNO Personalize Distribution SIM activation Usage End of life
Pre-issuance Post-issuance
To an outcome based model with remote provisioning Personalize (operational profile) Usage
Basic personalize
Manufacture SIM (provisioning profile) Distribution
Select/change MNO End of subscription
Pre-issuance Post-issuance
Source: GSMA Embedded SIM/M2M
Figure 2. SIM lifecycle model
The SIM and Embedded UICC Management solution is tackling the needs of enterprise
and consumer market remote provisioning. Leveraging on the HPE Dynamic SIM Provisioning
(DSP) for subscription life cycle management product and adding the HPE Remote SIM
Provisioning Manager (RSPM) for playing the role of eUICC subscription manager as per
GSMA standards, SIM and Embedded UICC Management is delivering a complete framework
for managing UICC traditional and eUICC SIM cards including an innovative self-care portal
approach for enterprise customers—the HPE Connectivity Management Platform.
• With SIM and Embedded UICC Management, CSPs will gain new business opportunities
by offering flexible connectivity services with minimum impact to their current network
infrastructure.
• Business customers, module makers, integrators, and IoT and M2M service providers—
whose product lifecycles are long and complex—will enjoy the benefits of SIM capabilities
and mobile connectivity with enhanced flexibility regarding their contracts.
• Consumers will enjoy a seamless experience on any type of devices, anywhere and at any time.
Unlocking opportunities for M2M segment
One of the main constraints to optimizing the value chain with connected modules is the
current SIM card. The traditional SIM card supports only one M2M association with one CSP,
and that association needs to be defined when the SIM card is personalized as part of the
manufacturing process.
If that assumption is suitable for typical consumer SIMs, the more fragmented IoT/M2M
ecosystem will struggle with depending on the traditional SIM card lifecycle. This is due to
some notable differences with consumer business: The final location and even IoT/M2M
service provider is not known during production and integration cycles; and connected
modules are remotely located and embedded in other equipment, sometimes inaccessible
and often hermetically sealed. In addition, product lifecycles are longer than the consumer
market, adding constraints to the SIM lifetime and the number of potential operations.Solution overview brochure Page 5
The need to define the association at the early stage of the lifecycle and the impossibility of
changing SIM cards is creating severe limitations for many verticals. It’s also an inhibitor for
IoT/M2M business development that uses mobile connectivity. One solution would involve
supporting the remote update of the association at any time and phase of the lifecycle. There
also would be support for various environmental conditions for the SIM and new form factors.
GSMA established a framework that supports such a remote update, extending existing
processes and interfaces used today for SIM personalization processes. The framework
focuses on three use cases that would support the more flexible IoT/M2M SIM lifecycle:
• Remote over-the-air provisioning of one or more CSP credentials into a eUICC
• Remote over-the-air enabling and disabling the CSP credentials within the eUICC, enabling
a change of active CSP
• Deleting over-the-air CSP credentials within a eUICC
Following GSMA recommendation, the HPE Remote SIM Provisioning Manager includes
a Subscription Manager-Data Preparation (SM-DP) and a Subscription Manager-Secure
Routing (SM-SR) for the M2M use cases. These facilitate and secure the remote management
of different CSPs’ credentials after an IoT/M2M device with an embedded SIM has been
deployed in the field.
The HPE Connectivity Management Platform provides an initial, low-cost answer for CSPs to
cater and adapt to the growing needs of the IoT/M2M market and protect their margins—even
with the lower associated ARPUs. This component implements self-serviced and automated
management of the UICC and eUICC subscriptions. It has the capability to create and enforce
differentiated subscription packages to meet IoT/M2M enterprise customers’ specific needs.
Enterprise Admin
Secure and private
Charge Enterprises per system access
SIM-eSIM/device
managed
HPE Connectivity Management Platform eUICC Subscription
Manager
Admin/IT support
Self-Service Portal Access to external eUICC
Portal
Subscription Manager Service
Providers
HPE Dynamic SIM Provisioning HPE Remote SIM Provisioning Manager
M2M Consumers
Over The Over The
Air Air
Network Workflow Data Secure Data
Adapters
sub-system Manager Preparation Routing Preparation+
M2M/IoT device/SIM-eSIMs
Dynamic in a
prepaid market
with high churn
Figure 3. HPE Connectivity Management Platform
Trusted system
eUICC Subscription Manager
Profile Data Secure eUICC
loading OTA keys
keys preparation Routing
SI M
CSP A Profile CSP B Profile eUICC
creation download and
installation
Secure link
Figure 4. For M2M use casesSolution overview brochure Page 6
Additionally, the need for self-service management becomes increasingly critical as the IoT/M2M
market grows, and the number of small to medium-sized vendors requesting SIM cards and
other services increases. CSPs do not have the structure or bandwidth to deal with all of
these different customers. And they need automated processes and self-service solutions to
reduce their OPEX.
With the SIM and Embedded UICC Management solution for the enterprise market, CSPs will:
• Generate additional revenues on IoT subscriptions with online management tools
• Grow their business with the enterprise/corporate segment
• Capture market share of IoT/M2M subscriptions
• Embrace new IoT opportunities
Be the consumer’s companion
The mobile industry also released a new global SIM specification that enables consumers to
remotely and independently connect companion consumer devices such as smart watches,
health bands, tablets, and other devices to a mobile network.
The smartphone will be a primary device that can be used to provide capabilities to
a companion device for remote SIM provisioning. The companion device relies on the
capabilities of a primary device for remote SIM provisioning.
The SIM card stores an operator-defined profile that is programmed during manufacture.
The CSP’s profile is the information that enables identification and authentication of the SIM
card with the selected mobile networks. If one consumer wants to change service provider,
he needs to replace physically his original SIM from MNO A with a new one from MNO B.
Similarly, if the operator buys a new connected device with a SIM slot, and wants to enable
the connectivity service, it needs to slot a new physical SIM into it.
Smartphone
primary
Connected entertainment Connected watch Tablet
companion companion companion
Figure 5. Primary and companion devicesSolution overview brochure Page 7
The GSMA eUICC specification encourages device manufacturers to create a new
generation of lighter, mobile-connected devices that are better suited for wearable
technology applications. These new smart connected devices use smaller chips that cannot
accommodate as much space as a typical SIM card but retain their security benefits.
Consumers will benefit from the specification in several ways:
• Connect companion devices that will operate independently of a smartphone, with their
own subscriptions without adding a new SIM card
• Experience a range of new, lighter mobile connected companion devices
• Enjoy securely connected mobile devices with the privacy of their personal data guaranteed
by the quality of service delivered by mobile operators and the SIM
When a consumer purchases a service package from a specific CSP, the CSP profile is
downloaded and saved onto the eSIM memory. If a second operator package is purchased
later, the new CSP profile is downloaded and also saved to the eSIM. Both CSP profiles are
now saved on a single SIM card, and the user can switch between the two installed profiles,
one profile is only active at any time. This swap effectively mimics the actions a user would
take when swapping the SIM card in a device, except that nothing physically has changed on
the device with eSIM.
GSMA defined a consumer remote SIM specification. A global approach and consistent user
experience will expand the IoT by enabling consumer device manufacturers to build a new
range of products for global deployment based on this common embedded SIM architecture.
HPE is supporting the specific consumer use cases with the implementation of a Subscription
Manager-Data Preparation+ (SM-DP+) in its HPE RSPM per GSMA specification. It enables
consumers to remotely and independently connect companion consumer devices such as smart
watches, health bands, tablets, and other devices to a mobile network and request a change of
service provider over time.
With the SIM and Embedded UICC Management solution for the consumer market, CSPs will:
• Generate additional revenues on companion device subscriptions with online management
tools
• Upsell to consumers with digital home, connected home, and connected car services, for
example
Discover the HPE difference
HPE is uniquely positioned for SIM and Embedded UICC Management as a trusted integrator,
leveraging our rich portfolio of leading products.
• The HPE Telecom solution components are widely deployed across the world, with several
CSPs operating their HPE Dynamic SIM Provisioning systems since 2008.
• HPE is a device and SIM vendor agnostic player, and its SIM and Embedded UICC
Management solution is being tested with a wide range of device and SIM vendors.
• HPE has developed its own Over The Air (OTA) software stack to administrate SIM cards
via Remote File Management (RFM) and Remote Application Management (RAM) over
multiple transport protocols.
• HPE is investing into the IoT space and has complementary products on its portfolio to help
its customers.
• The use of NFV technology can bring extra benefits and flexibility when deploying new
capabilities.Solution overview brochure
Explore HPE capabilities designed for CSPs
HPE Solution Lifecycle Services—Helps communications and media industry organizations
realize the full value of their solutions—from planning and assessment through testing,
deployment, operation, and continuous improvement. Each service area leverages proven
processes and best practices to balance capital expenditures (CAPEX) and operating
expenses (OPEX). It reduces risk while keeping projects on time and operations running
smoothly.
HPE Business Transformation Services—Helps define business transformation and translate
strategies into actionable solutions.
HPE Solution Implementation Services—Offers a low-risk project lifecycle across design,
development, customization, and network and system integration.
HPE Solutions Management Services—Increases the operational efficiency of existing
solutions, including reactive, proactive, operational, and enhancement services.
Outsourcing options—Designed by HPE to improve business agility while reducing OPEX.
Options include IT and infrastructure outsourcing, application management, and business
process outsourcing.
Learn more at
hpe.com/csp/devicemanagement
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© Copyright 2017–2018 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change
without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
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