Mission Health Peru 2021 - 1 Executive Forcast: Peru Mission Health 2021 - Executive Forecast

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Mission Health Peru 2021 - 1 Executive Forcast: Peru Mission Health 2021 - Executive Forecast
Executive Forecast
    For Executives by Executives

Mission Health
  Peru 2021

                                   1 · Executive Forcast: Peru Mission Health 2021
Mission Health Peru 2021 - 1 Executive Forcast: Peru Mission Health 2021 - Executive Forecast
PERU
Contents
                                                                                                                                              MISSION
                                                                                                                                              HEALTH
Introduction

Innovation Continuity

Master in Pandemic Administration:
Nobody teaches you how to get through a
                                                  Executive Forecast Mission Health Peru was
                                                  produced from September 2020 to February 2021.
                                                                                                                                              2021
                                                  Produced by White Ink House LLC. / Executive Publisher: Ines Gray / Editorial:
Pandemic
                                                  Santiago Nandin & Flora Mackinnon / Project Director: Santiago Nandin Design:               Over the past year, Peru has gone through an exten-
                                                  Isa Crosta
Access: A collective definition                                                                                                               sive process of transformation. In addition to CO-
                                                  For exclusive interviews log onto
                                                  www.executiveforecast.com                                                                   VID-19, there have been important changes within
Bringing Innovation:                                                                                                                          the government and the business community in Peru
Investing in health development                   Copyright: All rights reserved. No part of this publication may be reproduced in any form   has had to adapt their businesses to navigate these
                                                  or by any means, whether electronic, mechanical or otherwise including photocopying,        transformational challenging times.
                                                  recording or any information storage or retrieval system without prior written consent
Navigating Transformational times
                                                  of White Ink House LLC. While every attempt is made to ensure the accuracy of the
                                                  information contained in this report, neither White Ink House LLC. nor the authors
Women in Pharma                                   accept any liabilities for errors and omissions. Opinions expressed in this report are      According to the OECD, Peru invests only a small percentage of its
                                                  not necessarily those of the authors.                                                       GDP in the country´s health which over the years together with the
                                                                                                                                              lack of development has opened gaps in the Peruvian healthcare sys-
Satellite Interviews                                                                                                                          tem that must be closed through constructively driven development
                                                                                                                                              and private sector involvement. The system is reluctant to embrace
  Diego Hovispo, Country Coordinator &                                                                                                        innovation but the pandemic has stripped the healthcare system
  Country Head of Sanofi Pasteur, Peru                                                                                                        bare and made the Peruvian authorities aware of how basic it is, so
                                                                                                                                              that even though there is the money it has not been translated into
  Jurgen Schosinsky,                                                                                                                          a more advantageous and beneficial scenario for the population. On
  General Manager of Roche Peru                                                                                                               the subject, Ángela Flores, Executive Director of ALAFARPE states
                                                                                                                                              “the low economic growth of the country has affected the growth
  Florandy Mendoza, Gerente General de
                                                                                                                                              of the health sector”, adding “in terms of public investment Peru
  Novo Nordisk, Perú                                                                                                                          has 5.5% of the GDP expenditure allotted to health, but during the
  Ángela Flores, Directora Ejecutiva,                                                                                                         pandemic, the public health budget has been increased slightly by 20
                                                                                                                                              million soles which are about 11.4% of the total public health budget
  ALAFARPE                                                                                                                                    in Peru in terms of expenditure”, and this was done to alleviate
                                                                                                                                              COVID-19’s impact on society, but it might not have been enough.

                                                                                                                                              Even the President of Peru, Francisco Sagasti, has in a speech
                                                                                                                                              appealed directly to the private sector “I am calling for the com-
                                                                                                                                              mitment of the private sector to assist in the economic reactivation
                                                                                                                                              of the country”.

                                                                                                                                              Covid-19´s second wave is already ravaging Peru and its 32.6 million
                                                                                                                                              inhabitants. Access to quality health is critical at the moment. In a
                                                                                                                                              country, the quality of access to health is measured not only by the
                                                                                                                                              quality of doctors, treatments, and innovation but by the number of
                                                                                                                                              patients that actually have access to the health system. The Peruvian
                                                                                                                                              Health Minister Pilar Mazzetti in reference to navigating COVID-19´s
                                                                                                                                              second wave expressed “We are going through a rough second wave,                                Peru Fast Facts
                                                                                                                                              the rate of infection and growth of cases is huge and the health system
                                                                                                                                              is under huge stress”.

                                                                                                                                                                                                                         369.08 5.24% 32.51
                                                                                                                                              Jurgen Schosinsky, General Manager of Roche Peru considers that
                                                                                                                                              “unfortunately health hasn’t been considered a real strategic priority

                                                                                                                                                                                                                         USD                                              milliones
                                                                                                                                              for the country and investments in public health have been low,
                                                                                                                                              about 3% of the GDP when the WHO recommends an investment
                                                                                                                                              of 6%. Not to mention the ´out of pocket´ expenditure in Peru is           Health Expenditure      Health Expenditure       Total population
                                                                                                                                              one of the highest in Latin America in relative terms which means          per capita (2018)       as % of GDP              (2019)
                                                                                                                                              the country needs to invest in healthcare significantly more”, he
                                                                                                                                              concludes.

                                                                                                                                                                                                                        Source:World Bank

2 · Executive Forcast: Peru Mission Health 2021                                                                                                                                                                                               3 · Executive Forcast: Peru Mission Health 2021
Mission Health Peru 2021 - 1 Executive Forcast: Peru Mission Health 2021 - Executive Forecast
Current health expenditure (% of GDP) - Peru, Argentina, Colombia, Bolivia,
                                                                                                    Brazil, Ecuador, Chile
                                                                                                                                                                                                                  INNOVATION
                                                                                                                                                                                                                  CONTINUITY
                                                                                                    11%                                                                                                           The mission of the National Pharmaceutical
                                                                                                                                                                                                                  Laboratories Association of Peru (ALAFARPE)
                                                                                                    10%                                                                                                           is to generate innovation and promote quali-
                                                                                                                                                                                                     Argentina    ty medicines for the benefit of all Peruvians.
                                                                                                                                                                                                     Brasil
                                                                                                    9%                                                                                               Chile        Ángela Flores Executive Director of ALA-
                                                                                                                                                                                                                  FARPE believes “The pharmaceutical industry
                                                                                                    8%
                                                                                                                                                                                                     Ecuador      is one of the world’s most regulated industries
                                                                                                                                                                                                     Colombia     and as such, has a responsibility and an im-
                                                                                                                                                                                                                  portant role to play in quality healthcare in
                                                                                                    7%
                                                                                                                                                                                                                  terms of universal healthcare coverage”, ALA-
                                                                                                                                                                                                     Bolivia      FARPE is pushing an agenda for the govern-
                                                                                                    6%                                                                                                            ment, the private sector and the civil society
                                                                                                                                                                                                                  to work on logistics and communications to
                                                                                                                                                                                                     Peru
                                                                                                    5%                                                                                                            mitigate the effects of the lack of treatments
                                                                                                                                                                                                                  received due to Covid-19. According to Flores
                                                                                                                                                                                                                  “There is more than a 1-billion-dollar gap
                                                                                                    4%
                                                                                                                                                                                                                  per year on investments made by the state
                                                                                                                                                                                                                  versus the needs of the population in high
                                                                                                    3%                                                                                                            complexity illnesses, chronic and orphan
                                                                                                          2000    2002       2004      2006       2008      2010      2012       2014      2016     2019
                                                                                                                                                                                                                  diseases”. There is clearly a need for eco-
                                                                                                                                                                                                                  nomic investment in terms of healthcare
                                                                                                    World Health Organization Global Health Expenditure database ( apps.who.int/nha/database ).                   development.

                                                                                                  MASTER IN PANDEMIC                                                                     HOW TO NAVIGATE
© yoann stoeckel

                                                                                                  ADMINISTRATION:                                                                        TRANSFORMATIONAL TIMES
                                                                                                  Nobody teaches you how                                                                 In times of transformation leaders must take action even when no
                                                                                                                                                                                         clear road map exists, Covid being a perfect example of this, so EF
                                                                                                  to get through a Pandemic                                                              has questioned various healthcare sector leaders on their priorities
At Sanofi, we are there beside the people in need,                                                The healthcare sector had to learn lessons the hard way in 2020,
                                                                                                  lessons that nobody has had the capacity to teach. Leaders and man-
                                                                                                                                                                                         in times of change:

as a health journey partner.                                                                      agement teams have learned how to adapt and shape organizations
                                                                                                  operating within a changing context. EF gathered key comments
                                                                                                                                                                                          “I would suggest openness and collaboration, to work closely with
                                                                                                                                                                                         civil society and the private sector” states Vanessa Vertiz, Managing
                                                                                                                                                                                         Director of MERCK PERU.
                                                                                                  from market leaders in Peru on the subject:
                                                                                                                                                                                         “The changes are here to stay” claims Florandy Mendoza, General
                                                                                                          Vanessa Vertiz Managing Director of MERCK PERU refers
Life is a health journey, with big and small moments. Fighting pain, and diseases,                        to the importance of being agile, “processing and adapting to
                                                                                                                                                                                         Manager of NOVO NORDISK, “Nowadays, it is important that our
                                                                                                                                                                                         messages include the relevant information while remaining concise,
whether lifelong or temporary. That's the fight against which we, the thousands of                        changes so we ourselves are the advocates for change when
                                                                                                                                                                                         we are working on communicating through text messages and email
                                                                                                          responding to the market needs. We rose to the occasion
women and men of Sanofi, gather all our forces.1                                                          when forced to learn quickly and have adapted successfully.”
                                                                                                                                                                                         but the challenge lies in really getting to know our stakeholders,
                                                                                                                                                                                         what motivates them and generates a connection so we can offer
                                                                                                          Florandy Mendoza, General Manager of NOVO NORDISK                              more and better products and services” she concludes
Our contribution goes beyond the delivery of high-quality medicines, vaccines and                         PERU surmises “Going virtual has been a challenge and in
                                                                                                                                                                                         Jurgen Schosinsky, General Manager of Roche Peru observes “We
therapies. We contribute to the economy of each of the countries in which we are                          spite of the steep learning curve we have progressed very
                                                                                                                                                                                         conducted a study together with ALAFARPE on the impact of Covid
                                                                                                          quickly, making sure we stayed close to our employees as they
present; we also help to strengthen the pharmaceutical industry; and, more recently,                      worked from home”.
                                                                                                                                                                                         on non-communicable diseases that shows clear evidence that death
                                                                                                                                                                                         rates have tripled between May and August”. Schosinsky believes
we are active players in the fight against COVID-19.                                                      “The main lesson we as leaders in the company learned was                      the world is giving us clues and as a result of the crisis two very
                                                                                                          how resilient our people were and how they are prepared to                     important things have happened in Latin America:
                                                                                                          learn and go that extra mile when they feel taken care of and
We are allies of health and we are committed to access to innovation and to solving                       protected, in this case by SANOFI”, reflects Diego Hovispo,
                                                                                                                                                                                             1. Leverage & technology; telemedicine & tele-health: Roche
                                                                                                                                                                                                promotes digital transformation in health centers, supports
the problems that affect the population.                                                                  General Manager and Country Chair of SANOFI PERU.
                                                                                                                                                                                                strategies and implements tools to achieve comprehensive
                                                                                                          Jurgen Schosinsky, General Manager of Roche Peru believes                             health solutions, and Schosinsky believes the development
                                                                                                          “When an external stressor is big enough to break the health-                         of tele-health in the healthcare systems will close many gaps.
                                                                                                          care system, over time –a few months- other health crises are
                                                                                                                                                                                             2. Collaboration: “The power of collaboration between the sec-
                                                                                                          bound to follow”, only to be proved right.
                                                                                                                                                                                                tors can change the future of healthcare for the better and
                                                                                                           COVID-19 in Peru - Facts and Figures                                                 Ecuador and Peru are perfect examples of how partnerships
                                                                                                                                                                                                between the public and private sectors during the pandemic

                                                                                                  1.323.863                         46.299                    265.608                           can make a difference. Roche contributed to the “Arequi-
                                                                                                                                                                                                pa Unida” campaign, developed by Arequipa´s ´Cámara de
                                                                                                     Confirmed cases             Confirmed deaths             Delivered vaccines                Comercio e Industria´ donating more than 740 food baskets
Reference 1. Sanofi. About us. Available at: https://www.sanofi.com/en/about-us/empowering-life
                                                                                                                                                                                                to be distributed among the neediest”.

4 · Executive Forcast: Peru Mission Health 2021                                                   Source: Johns Hopkins University                                                                               5 · Executive Forcast: Peru Mission Health 2021
ACCESS:                                                                                                                                                                                                                WOMEN
                                      A COLLECTIVE                         improved allowing them to be productive in the work-
                                                                                                                                        BRINGING INNOVATION:
                                      DEFINITION                           force. This means long-term savings, a modern drug for

                                                                                                                                        INVESTING
                                                                                                                                                                                                                       IN PHARMA
                                                                           oncology is far more expensive but the patients are less
All the multinational healthcare companies operating in Peru share         time in hospital and more productive sooner as they don’t
the commitment of bringing innovation to the country with the final
aim of achieving wider access for the Peruvian population. CEO’s in
                                                                           have to deal with side effects of less modern drugs. The
                                                                           same happens with biologicals where the same efficacy        IN HEALTH
Peru share their plans and hopes for the country in the short term:

           Diego Hovispo, General Manager and Country Chair
                                                                           and safety must be proven, so investing in low-quality
                                                                           treatments is the same as throwing money away”.              DEVELOPMENT                                                                    Women in influential positions in Latin America have shared their
                                                                                                                                                                                                                       thoughts with EF on their experience of working in the healthcare
                                                                                                                                        Peru is geographically challenging when it comes to healthcare delivery.       environment and on encouraging other women looking to grow
           of SANOFI PERU defines access as “transversal acces-            Florandy Mendoza, General Manager of NOVO NOR-
                                                                                                                                        Closing the gaps not only in terms of disease and illness but also in pre-     in this sector.
           sibility and reach to public health”. Hovispo considers         DISK PERU believes “Access is about equality, about
                                                                                                                                        vention is a priority. Transformative innovation is coming into the country
           accessibility and adherence as the two main challenges in       the opportunity of having correct therapy for the right
                                                                                                                                        but Peru´s epidemiology must be taken into consideration because the                      Vanessa Vertiz, Managing Director of Merck Peru
           the country “We are developing programs to allow rare           patient at the right time. Every patient has the right to
                                                                                                                                        medical needs are so high that investments are made to make the needed                    believes that self-confidence and faith in self is crit-
           diseases patients to have home treatments”.                     safe, affordable, and quality healthcare”. Mendoza avows,
                                                                                                                                        drugs and products available to the patients.                                             ical for professional women interested in making
                                                                           “Access is about equality, opportunity and the security of
                                                                                                                                                                                                                                  progress in the sector. “Women tend to be harder
           Whereas Jurgen Schosinsky, General Manager of Roche             a regulated environment”.                                    SANOFI’s Diego Hovispo believes partnerships are the way to go, “Peo-
                                                                                                                                                                                                                                  on themselves in general” she explains, “knowledge
           Peru’s definition of access is achieving better outcomes                                                                     ple are afraid of going to public or private health to get vaccination shots
                                                                                                                                                                                                                                  can be easily learned but confidence and decision
           faster “We have access when the patient has the best pos-       Vanessa Vertiz, Managing Director of MERCK PERU              because they fear of Covid-19 transmission” so they have come up with
                                                                                                                                                                                                                                  must come from within. Merck has programs that
           sible outcome in the appropriate timeline, independent of       defines access as “when a necessary product or therapy       the idea of getting flu shots and vaccines to the people. They leveraged
                                                                                                                                                                                                                                  foster feminine leadership, home office, flexible
           location or economic status”. Adding “in Latin America,         reaches patients in need in the shortest possible time. To   Rappi’s technology and merged it with Best Service, a vaccination center
                                                                                                                                                                                                                                  timetables, mentorships and coaching”.
           when patients access medicines, the deficiencies of the         this end, product registrations and the implementation of    15 years in the country and experience in remote vaccination at patient’s
           supporting health ecosystem prevent patients from ben-          efficient technological assessments in the health systems    homes following the right protocols for delivering vaccines. He proudly
                                                                                                                                                                                                                                  Erika Pagani, Cluster Lead for Peru, Bolivia &
           efiting from the whole setup”.                                  must be speeded up”.                                         concludes “This partnership has amplified vaccination accessibility with
                                                                                                                                                                                                                                  Ecuador, PFIZER adds, “We need to be clear on
                                                                                                                                        the sole use of a smart cellphone”.
                                                                                                                                                                                                                                  what is possible and feasible. I could not be where
           To Erika Pagani, former Cluster Lead for Peru, Bolivia          Ángela Flores Executive Director of ALAFARPE states
                                                                                                                                        “The innovation we are bringing is transformative for the improvement                     I am without the support of my family”.
           & Ecuador for PFIZER access is having the opportuni-            “access is about equity, the opportunity to get the needed
                                                                                                                                        of the Peruvian healthcare system” says Jurgen Schosinsky (Roche), “our
           ty of the best treatment at the appropriate time. “The          therapy when that patient needs it. Every patient has
                                                                                                                                        medicines continue transforming lives; (patients that take our drug for                   Florandy Mendoza, General Manager of NOVO
           challenge with the government is that they see access           the right to have a safe quality treatment in any thera-
                                                                                                                                        Hemophilia can have a close to normal life, a dream for these patients                    NORDISK says with emphasis “Be yourself! I am
           as a threat for their healthcare sustainability but we          peutic area. Access is about healthcare being affordable,
                                                                                                                                        in the past). The Latin American epidemiology is very similar to the US                   a strong believer in diversity and independence of
           only bring vendible products for the government and             a regulatory framework and approval timelines and
                                                                                                                                        one and Roche is very robust in cancer which is Peru’s number one cause                   opinions, the correct balance between business and
           for the people. If the right treatment is used on the right     about opportunity and positive impact new molecules
                                                                                                                                        of death”.                                                                                objectives and building the team together. These are
           person at the right time lives are saved or at the very least   have on patients”.
                                                                                                                                                                                                                                  all things women should foster.”
                                                                                                                                        Erika Pagani, former Cluster Lead for Peru, Bolivia & Ecuador for
                                                                                                                                        PFIZER shares “Peru is a very good environment for business in gener-
                                                                                                                                        al; the government recognizes and understands the importance of the
                                                                                                                                        private sector and its contribution to the country, more so than in other
                                                                                                                                        Latin American countries. Having the framework contributes to a good
                                                                                                                                        working environment between the government and the private sector.”

                                                                                                                                        DIGITAL TRANSFORMATION                                                     Jurgen Schosinsky adds: “In Peru, today, we do not have enough
                                                                                                                                                                                                                   doctors in rural areas. Via telehealth, we could have a virtual pres-
                                                                                                                                         The pandemic has changed the way of working, forcing us to use            ence of doctors from all over the country, in a any place.”
                                                                                                                                         technology to adapt. Florandy Mendoza, considers that “The new way        Diego Hovispo believes that “The decisions we are making in terms
                                                                                                                                         of interacting can be as powerful and strong as a face-to-face meeting.   of patients and health technology improvement will have an impact
                                                                                                                                         It has to do with adapting the message to the physicians’ agenda”         on healthcare for the upcoming next ten years.

6 · Executive Forcast: Peru Mission Health 2021                                                                                                                                                                                         7 · Executive Forcast: Peru Mission Health 2021
SATELLITE                                                                started working exhaustively very fast to attend the population, but
                                                                         also Sanofi and ALAFARPE, among others, have worked together in
                                                                                                                                                   happily jump in to access every province and remote area. I do not
                                                                                                                                                   think of this program as a Covid-19 project because access is going
                                                                                                                                                                                                                             but, there is still much to do. For example, there is a massive need
                                                                                                                                                                                                                             to invest funds allocated to health to improve infrastructure and

QUESTIONS,                                                               collaboration to be there on the front line for the patients and the
                                                                         learning is that when there is a virus threatening the country –and
                                                                         the globe- we all work as allies with the public sector to change the
                                                                                                                                                   to be managed by the MoHs in every country, but as a change in the
                                                                                                                                                   go-to-market for the future. We are hoping it will be a success story.
                                                                                                                                                                                                                             close gaps in doctors, specialists, nurses, and health personnel in
                                                                                                                                                                                                                             service areas. Hence, the importance of promoting collaboration
                                                                                                                                                                                                                             between the public and private sectors to develop comprehensive
IN THEIR ORIGINAL LANGUAGE                                               lives of the patients. Of course, there always challenges in the health
                                                                                                                                                   EF: What is Sanofi Peru´s relative importance in the global group
                                                                                                                                                                                                                             and sustainable solutions.
                                                                                                                                                   in terms of footprint and operations?
                                                                         sector but that’s why is so important to work alongside each other.
                                                                                                                                                                                                                             EF: What is your personal definition of access?
Knowledge and experiences should be shared, in order to                                                                                            DH: When we talk about Public Health, every country matters. We
                                                                         EF: A month ago we were invited by FIFARMA to a vaccine forum
grow as a society. To this end, the following interviews aim                                                                                       are a company that works exhaustively in four flanks preventions:         JS: At Roche, we aim to achieve better outcomes for more patients
                                                                         and concern about the distribution of the vaccine was expressed
to illustrate the industry perspective and refreshing ideas                                                                                        through vaccines, treatments in rare diseases, chronic diseases, and      faster, which is my definition of access. We have access when the
                                                                         and on how to create access. How do you envision the vaccine
that hopefully will inspire business leaders to make better                                                                                        other illnesses through our General Medicine Division; and Self-          patient has the best possible outcome in the appropriate timeline
                                                                         distribution in Peru?
decisions. To preserve the interviewee’s intention, interviews                                                                                     Care, through our Consumer Healthcare Division. In these matters          and any place in the country, independently of location or economic
are shared in the language they were made:                               DH: A month ago, in August, the company and the country were still        of health and improving and impacting people’s lives, there is not        status. It is not about winning a tender but about ensuring the drugs,
                                                                         working through the distribution mechanisms but the situation has         relative importance for the company, what matters are the patients.       diagnostics, and other necessary services that are used by the patients
Diego Hovispo, Country Coordinator & Country Head                        changed and that concern has been allayed. There remain two main
                                                                                                                                                   That being said, Peru is part of the LatAm Cluster in the international
                                                                                                                                                                                                                             at the right time -when that patient needs it.
of Sanofi Pasteur, Peru                                                  issues: the government must make an inventory of the private sec-
                                                                                                                                                   region which is contributing widely to the growth of the company          In Latin America, when the patients have access to medicines, they
                                                                         tors’ cold chambers and there must be a collaboration between the
EF: What was your given mission when appointed as Country                                                                                          globally.                                                                 may not have the expected outcome because there are deficiencies
                                                                         public and private sectors to fiscally distribute the vaccine the right
Manager a year ago and how has that mission changed over this                                                                                                                                                                in the supporting health ecosystem preventing them from benefit-
                                                                         way. There have been agreements as to the correct distribution of the     EF: What would you like your 2020 tenure to be remembered for?
very atypical year?                                                                                                                                                                                                          ing from the whole setup. Accordingly, the ultimate purpose of the
                                                                         vaccine at a global level and in the case of Sanofi, we are working
                                                                                                                                                   DH: The decisions we are making in terms of patients and health           healthcare intervention, which is getting healthier, is lost or diluted.
DH: When I was appointed as Country Head last year, I was given          with COVAX global agreements between countries. COVAX ensures
                                                                                                                                                   technology improvement will have an impact on healthcare for the          So, we say that we achieve access when the patient has the expected
two priorities:                                                          global equitable access to Covid-19 vaccines so that big countries
                                                                                                                                                   upcoming next ten years. Accessibility and adherence are two of the       delivery and impact on their health.
                                                                         with cash flow are not unduly favored. Peru has signed the agree-
1. Take the business to the next level, modernize the vaccine port-                                                                                main challenges in the country; for example, a patient with rare dis-
                                                                         ment last week confirming its participation and has to pay 15% in                                                                                   EF: How does Roche adapt its portfolio to the Peruvian system?
   folios, and introduce the right vaccines in the public sector to                                                                                eases with limited mobility can’t make it sometimes to the hospital
                                                                         advance for the vaccines. The COVAX mechanisms will assure the
   provide health to the communities so no one dies from a pre-                                                                                    to get their free treatment in the public sector, so we are developing    JS: The innovation we are bringing is transformative. Suppose there
                                                                         country 20% of the total population doses of the Covid-19 vaccine.
   ventable disease.                                                                                                                               programs to allow patients of rare diseases to have home treatments.      is a medical need in the country. In that case, we will make our
                                                                         A part of our global production is going to the COVAX mechanism
                                                                                                                                                   Bringing treatment to the patient is a great breakthrough in health       best effort to deliver the necessary drugs, diagnostics, and services
2. As part of the company strategic decision, integrate our four         and Peru will receive the vaccine from them.
                                                                                                                                                   and we will work in this area in the coming years to make it possible.    to create patient- appropriate conditions. We have found that the
   business units which were “stands alone” and merge them into
                                                                         EF: What is your personal definition of access?                                                                                                     epidemiology of Latin America has similarities to the epidemiology
   one big family. This included personnel management and dealing                                                                                  The present view on generics will also change. Generics have a low
                                                                                                                                                                                                                             of the US or Europe. Roche portfolio is robust in cancer, which is
   with Covid-19 this year as well.                                      DH: Access is to have transversal accessibility and reach to public       profile sometimes or are seen as the low quality of a great medicine,
                                                                                                                                                                                                                             the number one cause of death in Peru, neurosciences, as Multiple
                                                                         health.                                                                   but our Generics Division is proof of the right balance between qual-
 Even with the pandemic, we haven’t changed our priority decisions                                                                                                                                                           Sclerosis, immunological diseases, as arthritis, and rare diseases, as
                                                                                                                                                   ity product and the right price for the patient. With Covid-19, people
as a company. We have merged all business units into one with ev-        EF: We have seen that you are developing partnerships within                                                                                        hemophilia. As per example, our medicines continue transforming
                                                                                                                                                   in general are reading up more on their intake of medications so
erybody working from home, maintaining momentum, keeping our             Peru with Rappi and Best Service, could you elaborate on these                                                                                      lives; patients taking our Hemophilia drug, Hemlibra, can make a
                                                                                                                                                   it is a great opportunity for exploring the generics market as there
employees motivated, and protecting them and their families. Sanofi      partnerships you are working on for the delivery of vaccines?                                                                                       “close to normal” life, which in the past was just a dream for these
                                                                                                                                                   are a lot of drugs that aren’t the right fit for the patient and random
is an employee, customer, and patient-centric based decision-mak-                                                                                                                                                            patients.
                                                                         DH: Health vaccination rates are dropping in the country due to           generics have advanced a great deal.
ing company so the shift in the process was easy to achieve. With
                                                                         Covid. People are afraid of going to the public or private health to                                                                                 We are so committed to the local healthcare system that in the last
vaccines, our goals haven’t changed either, our four business units                                                                                In vaccines as well, we are seeing breakthroughs we haven’t seen
                                                                         get a vaccination shot cause fear of Covid transmission as the main                                                                                 five years, over 1,000 Peruvian patients with complex diseases from
in Peru continue working toward having healthy communities in                                                                                      before. The record time for developing a vaccine before Covid-19
                                                                         driver. This means a lot of children, young adults, and elderly peo-                                                                                the whole country have benefited through our clinical research,
the country from the office to the field, supply, and external manu-                                                                               was around 2 ¼ years and now we are developing a vaccine in
                                                                         ple are not getting their vaccines according to plan making them                                                                                    with an investment of more than 20 million dollars. For many of
facturing. Even with the Covid pandemic, we are working alongside                                                                                  one year at a global level. This isn’t a Sanofi achievement but an
                                                                         unprotected from polio, rabies, yellow fever, and in the Peruvian                                                                                   them, it was the only opportunity to access innovative treatment
the government, chambers, clients, and others to close the gaps                                                                                    industry achievement; all the vaccine players are on a mission to
                                                                         jungle, that is not a choice. We cannot have flu, yellow fever, and                                                                                 for their disease.
generated by transmissible diseases (rabies, polio, yellow fever, flu,                                                                             show the world that what we do is worthwhile. But as the saying
                                                                         Covid all happening at the same time because any system in any
etc.), chronic diseases (cardiovascular, diabetes, chronic pain), rare                                                                             goes ´with great power comes great responsibility and, regardless         EF: How do you balance tactic and strategic decision-making
                                                                         country will need to focus on the pandemic and what matters the
diseases (Pompe, Gaucher, MS), and everyday pains (allergy, child                                                                                  of who has the vaccine, we all share the responsibility of making it      between communicable and non-communicable diseases -for
                                                                         most, that is saving people’s lives, so urgent measures had to be
diarrhea, joint pain, etc.) and at the same time, developing a Covid                                                                               accessible to the world. This is not a race against each other but a      example, Covid-19 & cancer- in Peru to address the health tran-
                                                                         taken and we need to help people to do their part in prevention.
vaccine for the people´s safety worldwide.                                                                                                         race to protect humanity and this is what we will be remembered           sition and allocate resources to both areas with the present
                                                                         As a result, we have come up with the idea of getting flu shots and
                                                                                                                                                   for as an industry, and of course as a company.                           urgent need to address Covid-19?
EF: What are the lessons learned from managing your team                 vaccines to the people. Rappi already has a big clientele with their
remotely in the quarantine?                                              food delivery app and merged with the best possible partner, Best                                                                                   JS: Covid -a communicable disease- has stressed the healthcare sys-
                                                                         Service, a vaccination center with 15 years in the country and with       Jürgen Schosinsky, General Manager of Roche, Peru                         tem and made it collapse. When an external stressor is big enough
DH: We actually started doing digital changes two years ago so when
                                                                         experience in vaccination, not only at their vaccination centers but      EF: You have been General Manager of Roche Peru for four years;           to break the healthcare system for so long, other health crises will
all the companies started thinking about Zoom, digital platforms,
                                                                         also for remote vaccination at patient’s homes, following the right       how did Covid-19 affect or change your mission or priorities?             follow some months later. In a study we made with ALAFARPE on
linking with healthcare providers, the ATPs, the HNOs, we already
                                                                         protocol for delivering vaccines. This partnership has amplified                                                                                    the impact of Covid on non-communicable diseases, we have clear
had a platform in place a year ago which gave us leverage and an                                                                                   JS: Our mission has never changed. Our purpose is to increase access
                                                                         vaccination accessibility so now with a smart cellphone, it is pos-                                                                                 evidence that the effect has been dramatic, showing that death
advantage in this particular area. The main lesson we as leaders                                                                                   to transformative healthcare innovation to improve the Peruvian
                                                                         sible to get a yellow fever shot or a child’s vaccine by scheduling                                                                                 rates have tripled between May and August. Additionally, the study
in the company learned was how resilient our people are and how                                                                                    healthcare system; this includes access to cutting-edge medicines
                                                                         and paying for the vaccination on the Rappi app. Rappi then alerts                                                                                  indicates that the capacity to treat non-communicable diseases, like
they are prepared to go that extra mile when they feel taken care                                                                                  and diagnostics technology. At Roche, as allies of the healthcare
                                                                         Best Service who in turn will send a person to do the vaccination.                                                                                  cancer, decreased by 70%, and creating a cumulative disease burden.
of and protected, by Sanofi in this case. I am happy to say we are                                                                                 system, we are committed to give access to treatments and care to
                                                                         The whole operation is totally transparent, safe, Covid-19 free, and                                                                                The impact on the country’s death rate based on all the services
doing fine so far and this is mainly due to how the people have                                                                                    all Peruvians for a healthy life.
                                                                         straight to the client’s door. It is a win-win all around.                                                                                          refocused towards Covid is enormous, and it is clear that the next
responded. Even in not ideal conditions, some of them didn’t even
                                                                                                                                                   As a result of the COVID-19 pandemic, Peruvian authorities are            crisis will be in non-communicable diseases.
have internet in their homes to begin with while others had children     EF: It is an amazing shift in the approach but do you see all
                                                                                                                                                   more aware of the primary care network’s deficiencies, which
playing around them and all the stress and anxiety which comes with      these proactive changes as here to stay? Will partnerships, like                                                                                    EF: Governments are now shaping their fiscal budgets for next
                                                                                                                                                   is essential to filter and ensure the appropriate treatment to all
being in quarantine. But they were resilient and prepared to learn.      using delivery for vaccination, be ongoing in the future after                                                                                      year. How can we keep momentum on the importance of Health-
                                                                                                                                                   patients. Additionally, it optimizes healthcare costs and enables
                                                                         Covid-19 is overcome?                                                                                                                               care when building those budgets?
We have also learned the hard way how our public system suffered                                                                                   robust prevention strategies. The Peruvian authorities are trying
also with this pandemic year. Gladly not only the Minister of Health     DH: Absolutely! Rappi has a lot of expansion plans and we will            to close these gaps with support from international organizations         JS: I believe there are capable people in the government that realize

8 · Executive Forcast: Peru Mission Health 2021                                                                                                                                                                                                     9 · Executive Forcast: Peru Mission Health 2021
Healthcare as a strategic priority. Peru was transiting a similar event    en determinados horarios, al principio con mucha resistencia pero       EF: ¿Cuál es tu definición personal de acceso?                          pacientes. Nosotros como empresa respetamos las ideas y fomenta-
as twenty or thirty years ago when there was a macroeconomic               hoy están pidiendo volver a la oficina. Las oficinas están diseñadas                                                                            mos un contexto donde podamos expresarnos libremente, siempre
                                                                                                                                                   FM: Para mi, el acceso tiene que ver con equidad, la oportunidad de
crisis, and the result was an excellent transformative process of          para trabajar, sillas cómodas, iluminación, ventilación, incluso he-                                                                            y cuando quede claro que la organización no es quien representa las
                                                                                                                                                   tener las terapias adecuadas a las necesidades del paciente en el mo-
depoliticizing macroeconomics. Since then and for the last twenty          mos aprendido el valor de la comunicación informal, por ejemplo                                                                                 ideas, ya que Novo Nordisk es apolítico y le toca trabajar siempre
                                                                                                                                                   mento que lo necesita. Cada paciente tiene derecho a un tratamiento
years, Peru has been one of the most prosperous countries from a           definir temas laborales tomando un café con un colega.                                                                                          con la administración de turno, sin importar quien este.
                                                                                                                                                   seguro, de calidad y asequible, a tener llegada al tratamiento que
macroeconomic perspective. My call to action to the government
                                                                           Parte de nuestro negocio es diabetes, la otra parte del negocio está    mejor le quede a su cuerpo. El acceso tiene que ver con igualdad,
would be that Healthcare is as crucial as macroeconomics and                                                                                                                                                               Ángela Flores, Directora Ejecutiva, ALAFARPE
                                                                           relacionado con enfermedades de alto costo que las cubre el estado:     oportunidad y seguridad en un ambiente regulado.
should have a high priority. Without Healthcare we have no coun-
                                                                           como por ejemplo hemofilia y el producto es un factor salvavidas,                                                                               EF: You have a strong background in economics and public policy
try because a healthcare crisis affects every single segment of the                                                                                EF: ¿Cuál es el impacto que tiene la diabetes en los presupuestos
                                                                           porque si el paciente no recibe el factor a tiempo puede morir                                                                                  so what attracted you to work in ALAFARPE?
country: tourism, consumption, retail, and mining, which are Peru’s                                                                                en Perú y cuál es tu opinión sobre educar para diagnosticar?
                                                                           desangrado.
primary sources of income.                                                                                                                                                                                                 AF: I worked in the public sector for many years and I have also
                                                                                                                                                   Entre un 60 y un 70% de la población peruana sufre de obesidad
                                                                           EF: ¿Este impacto existe en el sector público o en el ´out of                                                                                   worked in the private sector and multilaterally for the World Bank.
One idea would be that the government take a similar strategy to                                                                                   o sobrepeso. De acuerdo a la información oficial la prevalencia de
                                                                           pocket´?                                                                                                                                        Whether it is done by the government or multilateral organizations,
macroeconomics and de-politized Healthcare. Then the leaders of                                                                                    diabetes 7% que es muy baja, si lo comparamos con países de las
                                                                                                                                                                                                                           the economic application of the health sector is trust-oriented in
the main institutions could drive a long-term healthcare strategy          FM: Tenemos oportunidades en el mercado ´out of pocket´ o gasto         mismas características demográficas, claramente está sub-diagnos-
                                                                                                                                                                                                                           terms of development for people and societies. In Peru, there have
and make Healthcare independent from the government in power;              de bolsillo debido a que las consultas que van usualmente al sector     ticada. En Perú existe una población con índices de informalidad
                                                                                                                                                                                                                           not been further developments in the health sector for many years,
something good could be created by technocrats -not politicians- for       público se están redireccionando al canal privado, y las personas van   bastante altos, aproximadamente entre un 60 y 70% de la población
                                                                                                                                                                                                                           and as a result, there is evidence of huge gaps in Peruvian health-
the country’s future.                                                      a las farmacias a comprar. Estamos viendo este año una migración        no va al médico, y cuando llega el diagnóstico ya es muy tarde, la
                                                                                                                                                                                                                           care that must be closed with constructively driven development
                                                                           de recetas de alrededor del 50% al gasto de bolsillo. Para nosotros,    enfermedad sea cual fuere está muy avanzada y esta forma de
EF: As a result of the pandemic, what changes do you see hap-                                                                                                                                                              and with the involvement of the private sector. The pharmaceutical
                                                                           es una oportunidad gigante y lo hemos acompañado con la imple-          actuar es cultural porque la gente tiene miedo y hay muchos mitos
pening in Healthcare in Latin America?                                                                                                                                                                                     industry is one of the world’s most regulated industries and as such,
                                                                           mentación de una estrategia de precios y una expansión geográfica       al respecto. El subdiagnóstico es un hecho, sobre todo viendo las
                                                                                                                                                                                                                           has a responsibility and an important role to play with many oppor-
JS: What is happening today in the world is giving us clues as to how      aprovechando la vitalidad y el ahorro en tiempo para expandir           prevalencias tan altas de obesidad y sobrepeso que van asociadas a
                                                                                                                                                                                                                           tunities to get involved in quality healthcare in terms of universal
to increase access in Latin America, and two very important things         y alcanzar médicos y especialidades nuevas. Gastroenterólogos,          diabetes. La primera causa de muerte en el país es cardiovascular y
                                                                                                                                                                                                                           healthcare coverage.
have happened as a result of the Covid crisis:                             cardiólogos e incluso nefrólogos recetan nuestros productos, todas      probablemente tiene que ver con una diabetes mal tratada, ayudada
                                                                           especialidades que no teníamos mapeadas y ahora las hemos ma-           por la muy alta informalidad y un nivel bajo de educación que no        EF: Could you elaborate on ALAFARPE´s market footprint, mem-
1. Leverage and technology, telemedicine, and telehealth: if we can
                                                                           peado y estamos empezando a visitarlas.                                 permite que se diagnostique a tiempo. Novo Nordisk tiene una ini-       bers, facts and figures, and public and private market share?
   develop telehealth in the healthcare systems, we will probably
                                                                                                                                                   ciativa para el año 2021 relacionada con acceso a poder trabajar el
   close many of the gaps. For example, In Peru today, we do not           EF: ¿Cómo balancean las prioridades en términos de decisiones                                                                                   AF: ALAFARPE, the Peruvian Association of Pharmaceutical Labora-
                                                                                                                                                   área para diabetes tipo 1. Nuestra idea es hacer una alianza con una
   have enough doctors in some areas, so via telehealth, we could          tácticas y estratégicas teniendo en cuenta el giro al Covid, con-                                                                               tories, has a history of over 60 years and represents the interests of
                                                                                                                                                   ONG para llevar a cabo este proyecto que va más allá de la donación
   have a virtual presence of doctors from all over the country,           siderando todas las enfermedades asociadas que aún deben                                                                                        23 companies. Our members include multinationals and laboratories
                                                                                                                                                   de productos y tiene que ver con diagnósticos y recolección de data
   or even the world, in a specific place. As promoters of digital         ser atendidas?                                                                                                                                  that operate plants in the country, members with diverse business
                                                                                                                                                   confiable al estado luego de tres años cuando se acabe el proyecto
   transformation in health centers, at Roche, we have supported                                                                                                                                                           models, most of them with innovative therapies or generics. All our
                                                                           FM: Por ahora el foco es la pandemia y esto no se modificará en el      y así garantizar el acceso al tratamiento de la población vulnerable
   strategies and facilitated the implementation of tools to achieve                                                                                                                                                       members share the core values of innovation, quality, and the high
                                                                           corto plazo. Por nuestra parte tampoco ha cambiado poner a dis-         . Es una iniciativa que empezamos a trabajar en Marzo . Me llama
   comprehensive health solutions.                                                                                                                                                                                         ethics of the pharmaceutical industry. In Peru, there are about 4
                                                                           posición las mejores terapias en el mercado, expandiendo nuestra        la atención el poco empoderamiento que tienen los pacientes en
                                                                                                                                                                                                                           million people who have no health insurance and for their benefit,
2. Collaboration: during the pandemic, we have seen many successful        operación geográfica y aprovechando el nuevo entorno virtual he-        Perú, el paciente no exige , o no conoce sus derechos. Creamos un
                                                                                                                                                                                                                           we try and promote a more sustainable regulatory framework. Our
   collaboration examples between the public and private sectors.          mos incorporado nuevas especialidades, nuevos médicos y nuevas          programa “Nuevo Yo” para educar a los pacientes que empiezan a
                                                                                                                                                                                                                           market, which is small in comparison with the rest of the Latin
   Guayaquil in Ecuador and Arequipa in Peru are perfect examples          cadenas comerciales. Ha habido un crecimiento en venta minorista        utilizar insulina y los acompañamos en su recorrido.
                                                                                                                                                                                                                           American markets, has a value of 1.9 billion dollars. In 2008, the
   of how the partnership between the public and private sectors           nada despreciable, en algunas terapias hemos crecido entre el 2 y       EF: ¿Cuál sería tu consejo a las mujeres Latinoamericanas inte-         market expanded 6% but by 2019, the growth has slowed to 2%. The
   helped a critical situation immediately improve. For instance,          3% y en zonas aledañas la venta minorista está creciendo entre          resadas en tomar una posición de liderazgo?                             low economic growth of the country has affected the growth of the
   in Roche, we contributed to the “Arequipa Unida” campaign,              un 10 y 15% anual. La venta minorista se ha vuelto una excelente                                                                                health sector and ALAFARPE´s proportionate share of the whole
   developed by the Cámara de Comercio e Industria de Arequipa,            oportunidad y estamos muy enfocados en ello. Tenemos dos marcas         FM: Ante todo que nunca dejen de ser ellas mismas, ni imiten a al-
                                                                                                                                                                                                                           market is 35% which means there is a lot of room for improvement
   with the donation of more than 740 food baskets, to be distributed      del portafolio de diabetes al que le estamos dedicando todo nuestro     guien. Nosotras como mujeres tenemos mucho que aportar, tenemos
                                                                                                                                                                                                                           of access to innovative therapies as the rest of the market is covered
   among the neediest population. The power of collaboration be-           esfuerzo en la expansión comercial. En Venezuela la situación es        cierto sexto sentido y la capacidad de balancear muchas cosas al
                                                                                                                                                                                                                           by local laboratories and importers of generic biosimilars. In terms
   tween the different segments can change the future of Healthcare        muy diferente, nuestros pacientes siguen recibiendo productos a         mismo tiempo. Creo en la diversidad y la diferencia de pensamientos,
                                                                                                                                                                                                                           of public investment, Peru has 5.5% of the GDP expenditure allotted
   for the better.                                                         través de donaciones que se hacen por medio de la Organización          balancear el negocio y sus objetivos, y lo que formamos como equipo
                                                                                                                                                                                                                           to health, but during the pandemic, the public health budget has
                                                                           Panamericana de la Salud, los productos son donados a la ONG            y esto es algo que las mujeres debemos potenciar. Las gerentes de
                                                                                                                                                                                                                           been increased slightly by 20 million soles which are about 11.4%
Florandy Mendoza, Gerente General de Novo Nor-                             Direct Relief de Estados Unidos y ellos dan los productos a la OPS      farmacéuticas en Perú reconocemos que nos cuesta hablar de nues-
                                                                                                                                                                                                                           of the total public health budget in Peru in terms of expenditure.
disk, Perú                                                                 para enviar a Venezuela.                                                tras ventajas y no creamos espacios que nos permitan relacionarnos
                                                                                                                                                   y crear espacios fuera de la oficina.                                   EF: How can we keep momentum on fiscal strategies in Latin
EF: ¿Cómo han transitado estos últimos meses? ¿Qué lecciones               EF: ¿Con la transformación digital cuáles son las nuevas capaci-
                                                                                                                                                                                                                           American economies for the allocation of healthcare budgets?
han aprendido?                                                             dades necesarias para los equipos de trabajo en la industria            EF: ¿A tres meses de que se termine el 2020 como quisieras que
                                                                           farmacéutica del futuro?                                                sea recordado tu mandato atravesado por la pandemia y cuáles            AF: It is not just a matter of additional budget, but that said budget
FM: La transformación a lo virtual fue un reto. Rápidamente mi-
                                                                                                                                                   serían tus definiciones de éxito en un año diferente?                   must come in hand with an effective expenditure strategy. I have
gramos a un ambiente de comunicación formal y definido por la              FM: La nueva forma de interacción puede ser tan poderosa y potente
                                                                                                                                                                                                                           been in this association for 3 years and the effectiveness of the
organización. Al principio, hubo mucha resistencia al cambio por           como una interacción cara a cara. Tiene que ver con la transmisión      FM: Tengo varios propósitos, en cuanto a lo profesional, celebro
                                                                                                                                                                                                                           health budget expenditure has been low, so it is a matter of having
parte del gremio médico, sumado a que las clínicas estuvieron cer-         del mensaje en un tiempo reducido y adaptado a la agenda de los         habernos adaptado a las nuevas estrategias con buen efecto. Hemos
                                                                                                                                                                                                                           an effective strategy of quality expenditure. Due to these issues and
radas dos o tres meses con toda la atención de pacientes crónicos          médicos de las instituciones. Estudiamos cómo adaptarnos laboral-       apoyado y cuidado al equipo durante la pandemia, y estamos muy
                                                                                                                                                                                                                           delays the industry suffers, but more importantly, the patients suffer,
paralizada, solamente atendiendo urgencias. Se redujeron las ventas        mente a los tiempos de los médicos, en general prefieren conectarse     orgullosos de haberlo podido hacer. Ha sido muy aleccionador el no
                                                                                                                                                                                                                           especially the patients with cold treatment coverage. About 58% of
de Abril y Junio debido a una falta de stock en el canal, pero en Julio,   después de las 5 de la tarde y es un espacio que debemos aprovechar     tener control, hacer planes sobre la marcha, a corto plazo, porque
                                                                                                                                                                                                                           the country´s vulnerable population has an insurance issued by the
con la flexibilización y la apertura de las clínicas y probablemente       porque no es fácil tener un espacio. Los médicos que tienen consulta    todo se ha hecho sin tiempo para pensar el largo plazo, poder mane-
                                                                                                                                                                                                                           Ministry of Health but they have not even been able to get complete
cierta consciencia por parte de la población, se vio una tendencia         privada están más abiertos a recibir al representante de ciertos        jar la incertidumbre, adaptarse y fluir con ella.
                                                                                                                                                                                                                           treatments which by right, should be theirs. So, the effectiveness of
al incremento del consumo.                                                 sectores y es una oportunidad que estamos aprovechando, usan-
                                                                                                                                                   EF: ¿Cómo manejar durante un contexto una pandemia y situ-              the budget is a variable we should work on in both the public and
                                                                           do los mecanismos de protección necesarios y asistiendo con cita
Al principio, la curva de aprendizaje fue recorrida muy velozmente,                                                                                ación política actual?                                                  private sectors, complying with contract, vision, and transparency.
                                                                           al consultorio privado del médico. Los cambios han llegado para
y estuvimos acompañando a nuestra gente desde un punto de vista                                                                                                                                                            The government must comply with timelines, the effectiveness of
                                                                           quedarse y es importante transmitir en mensajes de un minuto la         FM: Gracias a mi experiencia previa en Venezuela, aprendí a no
humano, ya que trabajar en casa tiene sus inconvenientes. Fue un                                                                                                                                                           expenditure, and most importantly, with the quality of strategic
                                                                           información relevante que reemplazará la cita. Es todo un desafío       perder foco. Tenemos un contexto dado, que en este momento es
reto pero estoy muy satisfecha por lo logrado y por acompañarnos y                                                                                                                                                         resources for Peru as the patients desperately need assistance. We
                                                                           y es importante conocer a nuestras personas de interés, saber que       complicado, y tenemos que seguir haciendo lo mismo que venimos
sostenernos, fundamental a la hora de mantener el compromiso del                                                                                                                                                           need to achieve compliance, quality, safety, and effectiveness in
                                                                           los motiva y generar una conexión para poder ofrecer más y mejor        haciendo. Los pacientes siguen necesitando los medicamentos. La
equipo. A partir de Julio abrimos nuestra oficina en foros reducidos,                                                                                                                                                      terms of healthcare.
                                                                           servicio.                                                               salud es apolítica, y nosotros tenemos que seguir trabajando para los
el personal administrativo asiste a la oficina dos veces por semana

10 · Executive Forcast: Peru Mission Health 2021                                                                                                                                                                                                 11 · Executive Forcast: Peru Mission Health 2021
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