More present than ever - At the Heart of Entrepreneurship - SADC des Laurentides
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More present than ever
At the Heart of Entrepreneurship
ANNUAL REPORT
2019-2020
Table of Contents 3 MESSAGE FROM THE PRESIDENT AND THE GENERAL MANAGER 3 FINANCING 4 ENTREPRENEURIAL SUPPORT 7 LOCAL DEVELOPMENT 11 OUR COMMUNICATIONS 13 2020-2021 ACTION PLAN 14 YOUR SADC 15 CONTACT US
MESSAGE FROM THE Financing
OUR FINANCING
PRESIDENT AND THE
Impact of our loans this year
GENERAL MANAGER 37 Enterprises
assisted 33 Jobs
created 200 Jobs
maintained
Last year was a banner year for the SADC des Laurentides as much for the level of TOTAL FINANCING BY FUNDING TYPE
funding provided to local entrepreneurs as for our portfolio performance. What we
are most proud of, however, is that our funding is always supported by rich exchanges Investment Fund $2.06M 37 loans
on best entrepreneurial management practices, our main concern being for com-
Youth Strategy $195,000 14 loans
mercial sustainability. We are increasingly involved in business succession thanks to
the expertise developed by our financing team. Our organization can rely on a team, COVID-19 Emergency Assistance $95,000 6 enterprises
administrative staff and volunteers who are committed and eager to make a difference
(from the Investment Fund)
in our entrepreneurial environment.
Leverage effect of 3.7 to 1 with a total investment of $7.6M throughout the territory this year
Our rapid response at the onset of the COVID-19 crisis, with the release of our own
emergency funding and by working closely with businesses and partners, has made
the SADC des Laurentides an essential axis in the economic recovery of our region. TOTAL FINANCING BY PROJECT TYPE
It goes without saying that buying local, the digital shift of our businesses, innovation, Startup : 14 loans $ 283,000
support for entrepreneurship and succession will continue to be priorities for our team.
Modernization : 1 loan $ 15,000
We already know that, in the months and years to come,
we must invest the lion’s share of our energy in supporting Expansion : 16 loans $ 531,545
entrepreneurs and in identifying and deploying tools
to facilitate their recovery. More than ever, we will Recovery/Improvement : 6 loans $ 95,000
continue to work together with economic partners
Succession : 9 loans $ 496,000
to enhance the positive contribution we make to
the community. Purchase orders 5 loans $ 789,000
TOTAL FINANCING BY SECTOR
Service Manufacturing Hospitality Commerce Distribution
Martine Paiement, president and Sylvie Bolduc, general manager
14
enterprises
7
enterprises
9
enterprises
6
enterprises
1
enterprise
ma traduction à valider svp 3
ENTREPRENEURIAL SUPPORT
André Malépart and Julie Rochon, instructors Mix Marketing session
MAINTAINING THE BUSINESS INTRODUCING BUSINESS SALES AND GEARING UP FOR DIGITAL COMMERCE PREPARING THE PROJECTS OF
RELATIONSHIP ACQUISITIONS SUPPORT TOMORROW
For the last four years, we have offered an
The SADC des Laurentides financing team Business succession is a major problem in e-commerce training course to entrepre- We wanted to equip business creators who
offers personalized support, tailor-made to our territory. We are keen to facilitate this neurs looking to evaluate the pertinence of participated in the Business Startup Show
each client’s needs. In fact, this year showed step, which takes careful preparation and an online boutique for their business and to and the OSEntreprendre Challenge with the
a considerable increase in follow-up mee- planning. As such, the SADC des Laurentides, help them in the choice of tools to set it up. tools they need to succeed. As such, we
tings with our clients. By increasing our mee- in collaboration with the Centre de transfert Each participant also received three hours of developed training courses targeting those
ting frequency, we were able to gauge the d’entreprise du Québec (CTEQ) and the individual accompaniment in their workplace. registered in the 2020 edition, which was
pulse of the businesses in question and offer Maison de l’Entrepreneur de Mont-Laurier, consequently cancelled due to restrictions on
solutions adapted to the difficulties encoun- launched a business sales and acquisitions A cohort of seven entrepreneurs from the past gatherings during the pandemic. However,
tered by entrepreneurs. support service. As such, both selling and year (first picture) on February 5, 2020, twelve entrepreneurs and
acquiring parties have access to the assis- members of the SADC team attended the Mix
138 follow-ups this year, including those asso- tance they require to successfully complete Marketing session led by Claude Rousseau,
ciated with COVID-19. transactions. We also submitted a project to mentor to the 2020 Business Startup Show
the Fonds du Grand Mouvement Desjardins (third picture)
to increase the number of accompaniments.
4
ENTREPRENEURIAL SUPPORT
PROVIDING COVID-19 EMERGENCY SUPPORT
On March 13, 2020, the majority of Quebec businesses closed their doors because
of the pandemic. Many businesses in our territory found themselves in difficulty of
meeting their financial obligations. We quickly offered our clients a complete mora-
torium on their loans, in addition to setting up an emergency fund, financed entirely
from our portfolio, to allow businesses in need of liquidity to wait for the government’s
planned assistance measures. The business advisory team has mobilized to address
the concerns of entrepreneurs.
Our General Manager actively participated in a multitude of committees with our
socio-economic partners to coordinate emergency assistance and recovery planning.
Our financing team supported the des Pays-d’en-Haut RCM team in the analysis of
financing applications received within the framework of the Emergency Assistance
to Small and Medium Enterprises program, which resulted in numerous requests
for financing in a short period of time.
5
ENTREPRENEURIAL SUPPORT
PROMOTING THE BUSINESS MENTORING UNIT
We have enhanced our business mentoring service, notably through INDIVIDUAL MENTORSHIP
the participation of the Head Mentor, Louise Lapointe, in the twinning
Active dyads throughout the year : 61
and follow-up of the dyads, and in the development of a calendar of HEAD MENTOR
New dyads started throughout the year : 35
activities designed to help mentors acquire new knowledge. The SADC Louise Lapointe
Active dyads as of March 31, 2020 : 30
des Laurentides team continues to promote this service to entrepre-
MENTORS
neurs and to recruit new mentors. Three new mentors joined the unit
GROUP MENTORSHIP André Paquette
this year.
Claude Rousseau
Number of people registered : 7
Christian Verronneau
Last two meetings of the cohort started in July 2018 Dominique Laverdure
May 17, 2019: mini co-development session France Delisle
THREE NEW MENTORS
François Marcil
June 14, 2019: business emergency management
Louis Lapointe
Louise Lapointe
BUSINESS MENTORING UNIT ACTIVITIES FOR ENTREPRENEURS Marc Tassé
Marcel Langelier
• Congrès du Réseau Mentorat (Mentorship Network Conference)
Marie Provost
Martine Paiement
• Approfondissement de la posture mentorale (An In-Depth Look at Michel Savard
Mentoring Philosophy) RCMG et Associés inc.
Michel Murdock
Nathalie Denault
• Visite d’entreprise chez Hybride Technologies (Onsite visit of
Claude Rousseau Marcel Langelier Michel Savard HybrideTechnologies) Richard Daoust
Stéphane Coulombe
Sylvie Laganière
Sylvie Florent
ALSO COLLABORATING THIS
YEAR
Norman MacPhee 6
LOCAL DEVELOPMENT
OUR MAJOR EVENTS OUR SUSTAINABLE DEVELOPMENT
Encouraging Business Startups Promoting Entrepreneurial Culture Sustainable development is at the heart of
what we do. Our establishment obtained
On April 2, 2019 in Saint-Sauveur, 26 enter- On November 13, 2019 in Saint-Sauveur, the Performance + certification by Recyc-
prises and 2 youth projects presented their some hundred people attended a seminar Québec’s ICI on recycle recognition program,
products and services to close to 150 visi- led by Marie-Eve Lejour, President/Owner which highlights the team’s ongoing efforts
tors during the Business Startup Show, of Savonnerie des Diligences, and Pier-Luc since 2008 to improve our waste manage-
which offers unparalleled visibility to bud- Bordeleau, Co-Founder of Happy Culture ment practices.
ding entrepreneurs in our territory. Several Academy, at the event, Le bonheur en
of these people also participated in the entreprise, c’est rentable! (Happiness in Making a Positive Impact throughout the Region a resource for four years and provide support
OSEntreprendre Challenge, a provincial Business is Profitable!) presented during to businesses that are ready to adopt envi-
entrepreneurial competition of which we Global Entrepreneurship Week. Ms. Lejour Synergie Économique Laurentides (SEL) ronmentally responsible practices and clean
have organized the local component for the and Mr. Bordeleau offered concrete solutions is entering its fourth year of activity as an technologies.
last 20 years. to attracting and retaining personnel. The des autonomous organization. This year, SEL was
Pays-d’en-Haut RCM, Desjardins Entreprises mandated by the Fonds d’action québécois SEL started out as an initiative founded by
21 edition of the OSEntreprendre Challenge
st
and Services Québec were partners in this pour le développement durable (FAQDD), in the SADC des Laurentides.
event. collaboration with the Centre québécois de
19 participants
développement durable (CQDD) and Écotech Our team continues to invest in SEL’s techni-
9 local winners Québec, to bring the Ecoleader Funds pro- cal support and strategic development.
1 regional winner ject to the greater Laurentians region. The
sum of $400,000 will make it possible to hire
7
EVENTS AND ACTIVITIES THAT INSPIRED US
Fostering a Culture Each SADC des Laurentides employee is invited to partici-
pate in training sessions and to keep abreast of innovative • Salon Connexion Les Affaires
of Innovation practices in our field in order to benefit the organization
and its clientele.
(Connexion Les Affaires Trade Show)
• Rendez-vous des entreprises bioalimentaires des
Laurentides 2020
(Laurentides 2020 Biofood Business Forum)
• Journée de retraite de travail pour la mise à jour du
COURSES WE ATTENDED manuel de l’employé
(Work retreat to update the employee handbook)
• La gouvernance d’un conseil d’administration
• Activité de consolidation d’équipe
(Board of Directors Governance)
(Teambuilding activity)
• La comptabilité financière (Financial Accounting)
• Défi 100 % local (100% Local Challenge)
• Bien s’outiller pour faire sa comptabilité (Sage 50 and QuickBooks)
• Salon Expérience Les Affaires
• Gérer efficacement mon entreprise
(Expérience Les Affaires Trade Show)
(How to manage my business effectively)
• Midis-causeries (Lunchtime Talks)
• Initiation au développement économique par l’APDEQ
• Conférences-express à La Manufacture
(Introduction to Economic Development)
(La Manufacture express lectures)
• Le recouvrement de créance par le syndic Raymond Chabot
• Lancement du guide L’économie sociale, c’est payant !
(Debt Collection by Insolvency Trustee Raymond Chabot)
(Launch of the Social Economy Pays! guide)
8
Upholding a Presence Carrefour jeunesse-emploi des Pays-d’en-Haut
| Chair of the Board of Directors
Pays-d’en-Haut RCM
| Member of the soutien au travailleur autonome (STA -Self-
| Member of the Place aux jeunes en région (Regional Employed Worker Support) Committee
in our Community Youth) Committee | Member of the Evaluation Committee of the Fonds de
développement des territoires (FDT - Territorial Development
Pays-d’en-Haut Economic Response Unit Fund)
OUR COMMITTEE INVOLVEMENT | Initiator and member of the unit for the revival of the
territory’s economy SADC and CAE Network
| Representative for the Lanaudière and des Laurentides
It is essential for us to collaborate with the socio-econo- Coopérative de solidarité des entreprises d’économie sociale region
mic stakeholders of our territory in order to put forward des Laurentides (CSEESL) | Member of the Network’s Board of Directors
concerted actions that promote economic development.. | Member of the Board of Directors | Member of the Standing Committee and representative
of the Quebec branches
Comité concertation du milieu de la MRC des Laurentides | Member of the Sustainable Development Group
| Member of the steering committee for the revival of the
territory’s economy Synergie Économique Laurentides
| Chair of the Board of Directors
Conseil régional de mentorat des Laurentides (CRMLAU) | Supports the organization’s development
| Member of the Regional Council
Comité la route de l’insertion - Pays-d’en-haut RCM
Connexion Laurentides | Member of the working committee examining labour
| Vice President of the Board of Directors
Table RH, Tourism, Laurentides RCM
Regional OSEntreprendre Challenge | Member of the working committee examining labour
| Collaborated on the regional component of the shortage
OSEntreprendre Challenge
| Head of a jury Tourisme Laurentides
| Member of the Application Analysis Committee for the
Incubateur La Manufacture Digital Development Agreement for Tourism Enterprises
| Member of the Board of Directors (EDNET) in the Laurentians
| Accompaniment to incubated companies
Laurentides RCM
| Member of the Territorial Analysis Committee for the
Government Action Plan for Economic Inclusion and Social
Participation (PAGIEPS) 9
Our Involvement in Partner Activities
Greater Tremblant Chamber of Commerce Fonds d’emprunt des Laurentides
| Support for the development of Breakfast Networking | Training for the English-speaking entrepreneurial
sessions community
Greater Sainte-Agathe Chamber of Commerce Incubateur La Manufacture
| Participation in the Excellence Gala jury | Analysis of membership applications
| Accompaniment to entrepreneurs
Sainte-Adèle Chamber of Commerce
| Participation in the economic committee Lori’s Links
| Financial participation in several training programs offe-
Valley of Saint-Sauveur Chamber of Commerce red to the English-speaking entrepreneurial community
| Economic development activities
Quebec Ministry of Agriculture, Fisheries and Food (MAPAQ)
Laurentides School Board | Support for the implementation of Gestion evolutive
| Augustin-Norbert-Morin High School: meeting with stu- (Scalable Management) training for manufacturing com-
dents from the entrepreneurship class panies in collaboration with La Manufacture
| des Sommets Vocational Training Centre: «Access
to financing» training as part of the ASP Launching a Pays-d’en-Haut RCM
Business | Global Entrepreneurship Week
| Collaboration in business financing
Corporation de développement économique (CDE) de la MRC
des Laurentides Tourisme Laurentides
| Collaboration in the financing of joint ventures | Living Lab Laurentides climate change project
Desjardins
| Créavenir Program
| Partnership for the Business Transfer Project
Grande journée des petits entrepreneurs (Big Day for Small
Entrepreneurs)
| Participation in the event
| Information distribution
10Our communications
OUR COMMUNICATION CHANNELS
We use an array of platforms to promote entrepre-
neurship, encourage new initiatives and stay connec-
SHARING OUR PASSION FOR ENTREPRENEURSHIP ted with entrepreneurs.
Website Newsletter We have a strong presence on We set up an Instagram account We increased the number of our
Facebook and keep in touch with in 2019 to reach a younger au- LinkedIn publications during the
Our website traffic has increased our community of entrepreneurs dience. year, particularly in connection
significantly. and partners. with our 35th anniversary..
HITS 11
newsletters
2019-2020 12 097 distributed
2018-2019 8 773 Our fans
VISITORS 3470
clicks-to-open
67%
WOMEN
29%
MEN
2019-2020 8 981 recorded
Femmes Hommes
2018-2019 5 850
23%
PAGES VISITED 16% 14%
8%
2019-2020 21 874 2% 4%
0%
2018-2019 18 038
13-17 18-24 25-34 35-44 45-54 55-64 65+
ans
years ans
years ans
years ans
years ans
years ans
years ans
years
0% 1% 4% 2%
8% 7% 7% 11OUR COMMUNICATION CHANNELS
PRESS CONFERENCE PRESS COVERAGE CHAMPIONING ENTREPRENEURSHIP FOR SPEEDING UP OUR DIGITAL DEVELOPMENT
35 YEARS
On July 9, 2019, we held a press confe- 16 mentions of the SADC des Laurentides We had already established a digital
rence to announce the renewal of our in the local media As part of the 35th anniversary of the development plan, which is why, in part,
agreement with Canada Economic SADC des Laurentides, we highlighted that we were able to quickly adapt and
Development (CED) and the allocation Sylvie Bolduc was invited to speak about the special relationship we have with our continue to offer our services, even in a
of $2.3 million over five years to support the 35th anniversary of the SADC des community by gathering testimonials of period of confinement. Part of the team
businesses in our territory. Laurentides on Nous TV Cogeco. ten people who have used our services. was able to work remotely, we introduced
This communications campaign was videoconference meetings with clients
View the article View the article launched at the Annual General Meeting and partners, and we set up a secure
on June 20, 2019. electronic signature method as well as
best practices regarding teleworking to
View the video capsules enable our team to continue to effectively
collaborate.
122020-2021 ACTION PLAN
FINANCING
Promote and facilitate access to the Fonds d’aide et de relance régionale (FARR) on our territory.
Increase the number of follow-ups with clients in order to continue the work begun last year.
Adapt our financing products to the economic context and the needs of entrepreneurs.
ENTREPRENEURIAL SUPPORT
Support and accompany companies in the territory affected by the COVID-19 crisis.
Support as many companies as possible in the acquisition or sale process.
Continue our shift towards digital technology and best practices.
Offer sustained support to new entrepreneurs by enhancing the Business Startup Show.
Continue to develop our business mentoring service.
LOCAL DEVELOPMENT
Actively participate in the identification and development of projects that will promote the economic recovery of the
territory, in partnership with economic stakeholders.
Adapt our events to the new reality resulting from the COVID-19 pandemic.
Facilitate the transfer of businesses on the territory.
Promote local purchasing.
Contribute to the development of La Manufacture, a business incubator.
13Your SADC Sylvie Bolduc
TEAM General Manager
Jean-Sébastien Roy
Business Services Director
Johanne Brassard
Business Advisor and Mentorship
Coordinator
Chloée Elorie Chartrand
Business Advisor
Marilyn Breault-Bolduc
Administrative Assistant
Marie-Christine Rhéaume
Communications and Local
Development Coordinator
BOARD OF DIRECTORS
INVESTMENT COMMITTEE
Me Martine Paiement, présidente | Cabinet MPGA Norman G. Bergeron, Director | MultiAngle inc..
Me Martine Paiement
Cabinet MPGA
Kathy Poulin, Director, Louis Lapointe, Director | Industrial Project Manager
Representative, Laurentides RCM | Mayor of Val-David Malaïka Sagesse-Lumbu
Charles Huot, Director | Rôtisserie St-Hubert Piedmont / Saint-Sauveur Étude Voizard & Voizard, notaires
Claude Charbonneau, Director, Representative, Pays d’en Haut RCM
Charles Huot
|Mayor of Saint-Adolphe-d’Howard
ALSO COLLABORATING THIS YEAR Rôtisserie St-Hubert Piedmont /
Saint-Sauveur
Jasmine Meunier-Naubert, Director, Youth Representative, Mélanie Légaré, Treasurer
Laurentides RCM | Solutions RH Laurentides Norman G. Bergeron
MultiAngle inc.
Martine Rouette, Director, Youth Representative, Pays d’en Haut RCM David-Olivier Leduc
| Komaïa -Relations publiques BDC
14Antoine-Labelle RCM
Lac-Supérieur
Matawinie RCM
Labelle Lac-
Tremblant-
Nord
La Minerve
Val-des-Lacs
Mont-Tremblant
La Conception
Lac-Supérieur
Lantier
Sainte-Lucie-
Brébeuf des-Laurentides
Saint-Faustin-Lac-Carré Sainte-Agathe-
Amherst Ivry-sur- des-Monts
le-Lac
Sainte-
Marguerite- Estérel
Val-David du-Lac-Masson
CONTACT US Papineau RCM
Barkmere
Val-Morin
SADC des Laurentides Huberdeau
1332, boulevard Sainte-Adèle, suite 230
Arundel Sainte-Adèle
Sainte-Adèle, Québec Montcalm
Saint-Adolphe-d'Howard
J8B 0J7
Info@sadclaurentides.org Morin- La Rivière-du-Nord RCM
sadclaurentides.org Heights
Piedmont
450 229-3001
Lac-des-Seize-Îles Saint-
Sauveur
Laurentides RCM Sainte-Anne-
Wentworth- des-Lacs
Pays-d’en-Haut RCM
Nord
Canada Economic Development for Quebec Regions Argenteuil RCM
offers a financial support to the SADC the LaurentidesYou can also read
