OF DOING THE BE AUT Y - BUSINESS REPORT 2018 UPDATE - Avon Worldwide
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T H E B E AU T Y
OF DOING
GOOD RESPONSIBLE
B U S I N E S S R E P O R T
2 0 1 8 U P D AT E
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Introduction | 2
Introduction
A message from
our CEO
Avon at a glance
2018 highlights
Our responsible
business commitment
How we approach
responsible business
at Avon
2 INTRODUCTION 22 IMPROVE OUR
Be the company ENVIRONMENTAL
for women
IMPACT
Improve our 3 A message from our CEO 24 Carbon emissions
environmental 4 Avon at a glance 25 Water stewardship
impact
5 2018 highlights 26 Waste and recovery
Operate 6 Our responsible business 27 Sustainable packaging
responsibly commitment 28 Tackling deforestation
7 How we approach responsible
About this report business at Avon
8 BE THE 29 OPERATE
COMPANY FOR RESPONSIBLY
WOMEN
9 Championing women’s economic 30 Great place to work
participation 33 Ethics & compliance
12 Advancing women in our workforce 34 Responsible suppliers
15 Our support for women’s causes 36 Health & safety
37 Product integrity
38 ABOUT THIS
REPORT
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Introduction | 3
Introduction
A message from
our CEO
Avon at a glance
A MESSAGE
2018 highlights FROM OUR CEO
Our responsible
business commitment
How we approach
responsible business
at Avon Avon is more than just a beauty brand. We have been making a A better world for women also means focusing on our impact on
positive difference to the lives of women for over 130 years. This the planet. 2018 was a watershed year for the environment: we
Be the company continues to be the purpose that drives our company today: we learned more about the devastating impact of plastic pollution on
for women want to build a better world for women, through women. our oceans, and the growing threat from climate change sparked
unprecedented public action. So, in building a modern and relevant
Improve our Supporting women’s economic participation is baked into the Avon, we also consider carefully our environmental impact and
environmental DNA of our business. It is both our ‘why’ and our ‘how’. We support how we ensure we sell responsibly sourced and made products.
impact our Representatives to achieve success on their own terms. With
minimal upfront investment, our Representatives are able to We have made significant progress towards our 2020 goals to
perate
O start their own businesses, selling high quality, great value beauty reduce our environmental impacts. We recognise that much more
responsibly products in ways that work for them. As we undergo a business remains to be done and we are currently developing new goals
transformation, a central pillar of our ‘Open Up’ Avon strategy is that will help us further reduce our impact beyond 2020.
About this report accelerating support for our Representatives, helping more of
them to build even more successful businesses. I invite you to read further to learn about the many actions we took
in 2018 – and to see some highlights of the work we have done so
We know women can only earn and be economically active if they far in 2019 – in pursuit of our purpose to build a better world for
are healthy and safe, and that’s why our support for the causes women, through women.
that matter most to women is so important. In 2018, our Pink Light
Project reached millions of women globally, spreading the word
about the risks and signs of breast cancer and how to take action.
Also in 2018, we launched the Avon Promise to Help End Violence
Jan Zijderveld
Against Women and Girls, which expands our previous focus Chief Executive Officer
on domestic violence to address broader challenges rooted in Avon Products, Inc.
gender-based violence.
We hope to do even more of this great work in 2019 and beyond,
and will be guided by stand4her, the plan we launched earlier this
year, to create a better world for women, through women. We
want to break down the barriers still holding women back – from
economic participation to self-expression to the freedom to live
healthy and safe lives.
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Introduction | 4
Introduction
A message from
our CEO
Avon at a glance
AVON AT A GLANCE IN 2018:
2018 highlights
For 130 years Avon has stood for women: providing innovative, quality ,000 as
Our responsible beauty products which are primarily sold to women, through women. 20 s
oc
r
Millions of independent sales Representatives across the world sell iconic
Ove
business commitment
Over
iates wo
Avon brands such as Avon Colour and ANEW through their social networks,
How we approach building their own beauty businesses on a full- or part-time basis. Avon
responsible business
at Avon supports women’s empowerment, entrepreneurship and well-being and rld
has contributed over $1 billion to women’s causes through Avon and the
wide
Be the company Avon Foundation for Women.
for women
Improve our
74% Total revenue
US$ 5.6bn
environmental
impact Beauty
Skincare, fragrance, colour
Operate
responsibly
About this report
#1
word of mouth beauty
brand offline
2018 Over
NET SALES
by product categories
US$ 1bn
donated to fight breast
cancer, violence
Products
26%
against women and
distributed in
21
girls and other causes
Sales
Fashion operations
in additional
56
Jewellery, watches, apparel,
countries and
footwear, accessories, children´s
territories
Home countries
Gifts & decorative products, and territories.
housewares, entertainment View the
& leisure, children’s, nutritions worldwide
markets here
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Introduction | 5
Introduction
A message from
our CEO
Avon at a glance
2018 HIGHLIGHTS
2018 highlights
Our responsible
MANAGE
business commitment
BE THE COMPANY OPERATE
ENVIRONMENTAL
How we approach FOR WOMEN RESPONSIBLY
responsible business
at Avon
IMPACT
Be the company
for women Reduced greenhouse gas emissions Original signatories of the United Nations
59% of Avon’s global workforce are women. by 15.4% on an absolute basis, from Standards of Conduct for Business to tackle
Improve our our 2005 baseline discrimination against LGBTQIA+ people.
environmental
impact
Launched the global Pink Light Avon in Poland, South Africa, and
perate
O
responsibly
Project to educate women about
breast cancer, which had 337 million
Increased our recycling rate to 93%. the Czech Republic were all named
Top Employers for 2018.
media impressions worldwide
About this report
during Breast Cancer Awareness
Month 2018.
Eliminated PVC (polyvinyl chloride) packaging Had a more than 99.5% completion rate
in all finished beauty products produced for for Ethics & Compliance online training,
our brands. which more than 1,200 new associates
received when they joined Avon.
Launched the Avon Promise
to Help End Violence Against
Women and Girls, and
contributed more than $2 91% Conducted 658 supplier audits as part of our
million globally to support of Avon’s brochure paper met social responsibility monitoring programme.
victims and their families. our Paper Promise goal.
Avon Foundation for Women Launched a mobile and e-interactive
nearly doubled its commitment to shoppable brochure which has been rolled Recorded only
the Global Scholarship Programme out in 55 markets, helping to significantly 48 safety incidents.
to $500,000 per annum. reduce paper use.
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Introduction | 6
Introduction
A message from
our CEO
Avon at a glance
OUR RESPONSIBLE
2018 highlights BUSINESS COMMITMENT
Our responsible
business commitment
How we approach
responsible business
at Avon In assessing the impact Avon has on the UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS (SDGS) BE THE COMPANY
world, we identified eight of the United
FOR WOMEN
Be the company Nations Sustainable Development Goals
for women (SDGs) where, through our business model, We have a unique opportunity to use our business model to address the
unique purpose and operations we can economic and other barriers that hold women back today. We help women
GENDER DECENT WORK AND succeed, in their own way and on their own terms. We also support causes
Improve our make a specific contribution. EQUALITY ECONOMIC GROWTH that matter most to women.
environmental
impact “Being the company for women” is front DRIVING CHANGE FOR WOMEN’S ECONOMIC EMPOWERMENT / BUILDING
A MOVEMENT OF FEMALE ENTERPRENEURS / ADVANCING WOMEN IN OUR
and centre of our responsible business WORKFORCE / OUR SUPPORT FOR WOMEN’S CAUSES
Operate commitment. We aim to democratise
GOOD HEALTH
responsibly beauty, help women succeed and support AND WELL- BEING
causes that matter most to them. We
RESPONSIBLE
CONSUMPTION WHILST IMPROVING OUR
AND PRODUCTION
About this report do this whilst working to improve our ENVIRONMENTAL IMPACT
environmental impact and operating as
a company that makes and sells quality, We work to reduce the environmental footprint of our global operations
and products, and we are committed to tackling deforestation through the
responsibly sourced products. In our work we do on paper and palm oil.
PEACE AND
operations we strive to make a positive JUSTICE STRONG
impact, leaving the world better than INSTITUTIONS REDUCING CARBON EMISSIONS / WATER STEWARDSHIP / WASTE AND
CLIMATE RECOVERY / SUSTAINABLE PACKAGING / TACKLING DEFORESTATION
we found it. ACTION
AND OPERATING
RESPONSIBLY
LIFE LIFE BELOW We maintain a high level of ethical conduct and integrity in our activities,
ON LAND WATER through greater transparency and accountability in our supply chain, the
ingredients we use in our products, and the health, safety and development
of our colleagues.
GREAT PLACE TO WORK / ETHICS & COMPLIANCE / RESPONSIBLE
SUPPLIERS / PRODUCT INTEGRITY / HEALTH & SAFETY
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Introduction | 7
Introduction
A message from
our CEO
Avon at a glance
HOW WE APPROACH RESPONSIBLE
2018 highlights
Our responsible
BUSINESS AT AVON
business commitment
How we approach
responsible business
at Avon RESPONSIBLE BUSINESS GOVERNANCE MATERIAL ISSUES STAKEHOLDER ENGAGEMENT
Corporate responsibility and sustainability This report focuses on the topics most We maintain a dialogue with all our
Be the company is overseen by the Director of Corporate material to Avon and our stakeholders. stakeholder groups so we can better
for women Social Responsibility & Sustainability. The We routinely gather input from a variety understand and incorporate their
Director of Corporate Social Responsibility of internal and external sources to ensure expectations into our business strategies
Improve our & Sustainability works in partnership with we are apprised of emerging issues. and operations.
environmental relevant executives and teams across the
impact business. The Director is also the chair Our sources include: In 2019, we will run a survey with key
of the Corporate Responsibility Steering • Current and planned legislation stakeholders to define what issues are
Operate Committee. • Feedback and insights from associates, material to them. This will be published
responsibly Representatives and customers in 2020.
The Steering Committee meets several • Shareholder communications
About this report times a year to review the progress of key • Traditional media coverage
performance indicators, discuss emerging • Online and social media outlets
issues and risks arising from stakeholder • Civil society and industry trade groups
engagement, agree upon resource • Environmental, social and corporate
allocation and prioritisation and ensure governance reporting frameworks
corporate responsibility is integrated • Trending and emerging issues of relevance
throughout the business. The Committee • Avon business objectives and strategies,
is composed of senior executives from policies, programmes and risk register
business functions such as: supply chain,
research and development, environmental
affairs and regulations. Direction and
decision-making on key issues are
discussed with and approved by relevant
leaders from Avon’s Executive Committee
and Management Committee.
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 8
Introduction
Be the company
for women
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
Improve our
environmental
impact
Our core purpose of providing a flexible, accessible earning opportunity
Operate
is as relevant today as it was when Avon was founded 130 years ago.
responsibly
Earnings opportunities for women still fall far behind those of men. Studies
suggest that unlocking women’s full economic potential could increase
About this report global GDP from $12 to $28 trillion a year 1. We want to be an agent of
change, to break down barriers and open up opportunities – for the
women who work with us and those who buy our products.
The launch of stand4her in 2019 builds on our legacy of supporting
women by providing greater and more meaningful opportunities for our
Representatives, customers and associates, and for the women in our supply
chains and the communities in which we operate.
McKinsey & Company, The Power of Parity: How advancing women’s equality can add $12 trillion
1
to global growth, September 2015
9 Championing women’s economic participation
12 Advancing women in our workforce
15 Our support for women’s causes
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 9
Introduction
CHAMPIONING WOMEN’S
Be the company
for women
ECONOMIC PARTICIPATION
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
Avon has always been a pioneer of flexible working options, to the importance
77%
women’s economic participation. Since of mentoring and access to life-long
Improve our of women say that working
1886 Avon Representatives have gained learning in supporting participation in the
environmental increases their confidence
financial independence by selling beauty workforce. The consensus of the group was
impact
products – long before the concepts of that Avon is in a unique position to affect
microfinance and flexible working existed. many of these key areas, especially through
Operate
To this day, our model still holds true. We supporting and promoting our network of
responsibly
champion women’s economic participation over five million Representatives.
by supporting our Representatives to
About this report achieve success on their own terms. With
minimal upfront investment our network of LOOKING FORWARD 65% of women say that working
has improved the way they
entrepreneurs around the world can start In 2019, Avon launched stand4her, are treated by others
their own businesses, selling products to which aims to help over 100 million
their networks of customers, in ways that women each year break down the
work for them and their lifestyles. barriers still holding them back by
advancing their earning potential
In 2018, we hosted two events in London
and New York which brought together
through the power of beauty. This was
based on research commissioned 74% say that working has increased
their ability to be a role model
leading experts from organisations by Avon, in partnership with Oxford
for their children
including Oxford Economics, the ILO, Economics, which showed that despite
UN Women and the World Association of the global increase in flexible working
Girl Guides and Girl Scouts. The panellists patterns, many women still feel they
discussed the status of women’s economic are held back from running their own The ‘Freedom to Earn’ pillar in stand4her is our response
participation across the world, covering businesses. The report also illustrates to these challenges and sets out our vision for change. It is
issues from the increased need for more that the benefits of work are far greater a commitment to support women to improve their earning
than just economic benefits, with a potential through the power of beauty.
wide-reaching social ripple effect:
CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 10
Introduction
Be the company
for women
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
Improve our
environmental
impact
RABYIA’S STORY, TURKEY AVON FOUNDATION SCHOLARSHIP PROGRAMME
Operate
responsibly When Rabyia’s husband’s business was damaged after The Avon Foundation offers a Global Scholarship
the 1999 earthquake, a friend told her about Avon. Programme to support the education of Avon
About this report Having left school after fifth grade, she knew nothing Representatives and their families. In 2018, the Avon
about working when she first started, but everyone in her Foundation nearly doubled its commitment to the
family supported her, and she was determined to use her Programme to $500,000 per annum, supporting up to
campaigns to pay the bills. 200 scholarships a year, and broadened the eligibility
criteria to include all Representatives and their children
Now a fully-fledged beauty entrepreneur, she says of and grandchildren. The total funding from the Avon
her time with the company: “Avon didn’t care that I didn’t Foundation to the programme since its inception stands
have a formal education, they just saw my desire and at nearly $1.5 million.
talent. They trusted me to build my business, and I now
have nearly 3,000 Representatives who work under me. “I am pleased to thank
I want to tell every woman in Turkey about myself so
that they can also believe in themselves. Even when I get
the Avon Foundation for
older, you will see me in the marketplace. I will not retire.” Women for awarding me the
Her story shows that when individual entrepreneurial
scholarship for the 2018/19
talent meets a company with a purpose like Avon, we can academic year. It will be fully
work together to break down the barriers to success for
women worldwide.
utilised to continue my studies
in Nutrition at the University
of Mendoza, Argentina.”
2018 recipient – Iara Sol Noto Aguirre from ArgentinaCONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 11
Introduction
OPENING UP AVON FOR
Be the company
for women
OUR REPRESENTATIVES
Championing
women’s economic
participation
Avon UK saw outstanding results from its new Representative Starter Kits. In
Advancing women just eight days, nearly 4,000 Representatives ordered the kits, which contain
in our workforce
a selection of products, samples and sales materials, designed to help them
Avon has an unparalleled record of supporting women, jump-start their Avon businesses. With four tiers, new Representatives can
Our support for providing earning opportunities, helping build confidence choose the one that best suits their business ambitions and budget and sets up
women’s causes
and networks and enabling them to be successful Avon Representatives with the tools they need to succeed in their new businesses.
independent business owners. Our Representatives
Improve our
provide millions of customers all over the world with
environmental
personalised support and products they love.
impact
In 2018 we announced an incremental $200 million
Operate
investment to digitise our sales channel and operations.
responsibly
This includes new tools to help our Representatives move
their businesses online, such as launching a fully digitised,
About this report mobile-enabled e-interactive brochure. Representatives
can now connect quickly with their customers with a
personalised digital shopping cart, and the e-brochure
also includes real-time analytics to help track best-selling Avon Representatives in Italy
products and individual preferences, and to respond enjoyed the benefits of the
MyAvonApp, which gives easy
to Representative and customer needs. It all helps our
access to information they need
Representatives to gain more reward for less effort.
to run their beauty businesses,
Following a successful pilot in Delhi, Avon India
24/7. In one click, Representatives
established a new training initiative to increase the
can check their balance, delivery
number of Avon beauty businesses being set up
and order status, access the
across India. The new initiative supports Avon
online brochure and place orders.
Representatives to grow their businesses using
Thanks to the new self-service
peer-to-peer knowledge sessions. The initiative
app, Representatives also get
also targeted potential newcomers to Avon and
instant answers to their queries.
during the pilot phase, 50% of participants started
their own beauty business because of attending an
event. The programme will now be scaled up, with
more events in more locations, to support other
women to do the same.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 12
Introduction
ADVANCING WOMEN
Be the company
for women
IN OUR WORKFORCE
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
We strive to address the needs and aspirations of our
female associates, provide them with the opportunity and
Improve our
working conditions to thrive, and foster an equitable and
environmental
inclusive workplace.
impact
Operate
responsibly PERCENTAGE OF WOMEN (2017) AVON IS A FOUNDING PARTNER OF CATALYST’S CEO
CHAMPIONS FOR CHANGE
Avon is a founding partner of Catalyst’s CEO Champions
About this report
62% 59% for Change initiative that brings together more than 50
global CEOs and senior leaders to support the acceleration
41% of diversity, inclusion and gender equality. The founding
27% 29% companies of Catalyst Champions for Change represent
more than nine million employees and are responsible for
more than $1.5 trillion dollars in revenue globally. They have
all committed to be transparent and share their progress
Board Executive and Leaders Managers Global on relevant issues. Avon and its fellow Catalyst partners
management Workforce are committed to advancing women in the workforce.
committee Catalyst also released a report showing that its member
companies collectively have a higher representation of
Women are well represented among our 20,000+ women in leadership positions at every level than their
associates. In fact, women are in the majority in most global peers.
areas of our company, constituting 59% of our overall
workforce at the end of 2018. However, similar to most Avon CEO Jan Zijderveld was one of the initiative’s 50 CEOs
large global organisations, we do see a decrease championing this important agenda. He said: “We want to
in representation at the most senior levels of our build a world where everyone can succeed. That’s what I
organisation. We recognise that this needs to change, call purpose. We need participation from everyone to be
and are committed to supporting women in our workplace, able to unlock the potential and overcome challenges
through locally-focused programmes that support women in the world.”
during their career, on return from maternity leave and
at other times.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 13
Introduction
Be the company GLOBAL WOMEN’S STRATEGY
for women Avon’s Global Women’s Strategy (GWS), first developed in
2014, supports our overarching ambition to be the leading LOOKING FORWARD
Championing employer for women globally and sets out our approach to Building on our work in the GWS, Avon is committed to implementing
women’s economic
participation nurturing an inclusive workforce. The strategy is a global innovative family-friendly working practices for all associates under
framework of standards available to each of Avon’s major the banner of stand4her.
Advancing women geographies to adapt and tailor to suit the needs of their
in our workforce local teams and cultures. It addresses the employment Understanding how we benchmark externally in terms of gender
needs and aspirations of female employees, as well equality is also a focus. Avon Products Inc. has been accepted to
Our support for
women’s causes as providing them with the opportunities and working the Bloomberg Gender-Equality Index (GEI) which distinguishes
conditions to thrive at work and through all aspects of companies committed to transparency in gender reporting and
Improve our their lives. The GWS spans ten major markets across Latin advancing women’s equality. As one of 230 companies selected,
environmental America, Europe and Asia Pacific which together make up Avon achieved above-benchmark scoring across 67 criteria in a
impact around 70% of our employee base. survey which awards points for disclosure and examples of best-in-
class practices for investing in women.
Operate The strategy identifies four key action areas where we can
responsibly support Avon’s female associates:
• Talent pipeline development
About this report
• Flexible working policy and practice
• Benefits
• Pay equity
The positive impacts from the GWS are wide-ranging.
In 2018, we continued to increase the representation of
women in many areas and levels of our workforce and
implement the advancement and adoption of a wide range
of improved family-friendly practices in major markets.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 14
Introduction
Be the company LEADING THE WAY ON PAY EQUITY
for women As the company for women, we have a responsibility to drive progress
toward the elimination of pay disparities based on gender.
Championing
women’s economic
participation To achieve our commitment to equal pay for equal work, we have an
established and robust analytic methodology and independent review
Advancing women of our pay practices to highlight any unexplained gender pay disparities.
in our workforce This analysis is now a routine part of our compensation review cycle.
Our support for
women’s causes
Improve our
environmental
impact
SPOTLIGHT ON AVON UK’S GENDER ACTION PLAN
Operate Avon UK’s leadership teams wanted to shine a spotlight on current
responsibly good practices and identify opportunities to improve gender balance
in the workplace.
About this report
A series of focus groups and one-to-one interviews were conducted
in late 2017, and a Gender Working Group was formed to lead the UK
Gender Action Plan. The plan focused on three key areas identified by
the focus group feedback:
1. Equip mangers to support career development
2. Provide personal development opportunities
3. Review approach to flexible/agile working
Positive actions during 2018 included “Career Week” in June with
many workshops and activities open to all managers and associates
including sessions on being a successful woman in business. A pilot
was also conducted in partnership with Everywoman, giving a small
group access to online networking and personal development tools.
The positive feedback from the pilot has led to the investment in a
wider roll-out of the Everywoman membership in 2019. And finally, the
flexible working policy and guidelines were refreshed and updated to
better support associates and managers in exploring ways of working
that help individuals and teams achieve the best possible balance
between achieving work and life goals.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 15
Introduction
OUR SUPPORT FOR
Be the company
for women
WOMEN’S CAUSES
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
With our network of Representatives, Avon can make a
meaningful difference to issues that matter to women.
Improve our
We are proud of our history of supporting breast cancer
environmental
education and awareness efforts and working with
impact
partners to help end violence against women and girls.
Through the Avon Breast Cancer Promise and the Avon
Operate
Promise to Help End Violence Against Women and Girls
responsibly
our focus is on awareness and education. We raise funds
through product sales and events, as well as leveraging our
About this report communications channels and reach to millions of women
to share vital life-saving information and resources.
The Avon Foundation for Women (“Avon Foundation”), founded in 1955, is a
public charity that tackles the causes that matter most to women, taking a
female-centric approach to break down traditional barriers and build a better
future for women. Its ethos is based on the belief that the greater the support,
the more empowered women are able to take control of their own safety and
health. Over the last six decades Avon and the Avon Foundation have contributed
over $1 billion to the causes that matter most to women. Working in partnership
with affiliate Avon Foundations and Avon teams around the world, the Avon
Foundation for Women is a driving force behind charitable, scientific, educational
and humanitarian work that improves the lives of women and their families.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 16
Introduction
AVON BREAST
Be the company
for women
CANCER PROMISE
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
Improve our
environmental
impact $10m 260,000
women received free breast cancer
Operate distributed globally in 2018 to support screenings
responsibly Avon has been at the forefront of the fight against breast the promise through grants and
cancer since 1992. Over the last 26 years, Avon and the
50.1m
donations, education campaigns
About this report Avon Foundation for Women have donated more than
and other awareness events
$800 million to breast cancer causes around the world,
educated over 200 million women about the disease, and
1,800+
funded breast health screening for over 20 million women. people reached about the
breast cancer cause, through
With the support of the Avon Foundation, we renewed our
digital channels, events, grants
global commitment to the breast cancer cause with the
events globally by markets delivering the and donations and cause
launch of the Avon Breast Cancer Promise in 2017, a multi-
promise and over 677,000 attendees messaging in printed materials
year pledge which aims to educate 100 million women
each year and ensure that every woman knows the risks
337m
and signs of breast cancer, how and when to take action to
protect her breast health, and where to go for help.
With this new global platform, we drove significant increase
media impressions through Breast
in the reach of our campaign messages in 2018, reaching
Cancer Awareness Month 2018 and
an estimated 50.1 million people with breast health
awareness information. the Pink Light ProjectCONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 17
Introduction
Be the company ADVISORY NETWORK
for women In 2018, the Avon Foundation created the Global
Breast Cancer Advisory Network, bringing
Championing together representatives from leading breast
women’s economic
participation cancer organisations from around the world to
discuss how to save lives and make a difference
Advancing women to women worldwide. The Advisory Network offers
in our workforce insight on relevant issues and advice on how best
to deliver the commitment of the Avon Breast
Our support for
women’s causes Cancer Promise. Countries represented on the
Advisory Board span Europe, the Middle East,
Improve our Africa, Latin America and the Asia-Pacific regions.
environmental
impact BREAST CANCER AWARENESS MONTH
To mark Breast Cancer Awareness Month 2018 we
Operate launched the Pink Light Project, a global breast
responsibly cancer education campaign in partnership with
Cancer Research UK, to provide expertise to
support the development of global breast health
About this report
educational messaging and tools. Through this, we
mobilised millions of Representatives around the
world, to create a unique and powerful woman-
to-woman communication network sharing
educational information about breast cancer.
The Campaign achieved 337 million media
impressions worldwide.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 18
Introduction
GLOBAL BREAST CANCER ACTIVITIES:
Be the company
for women
HIGHLIGHTS FROM AVON MARKETS
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
ROMANIA PHILIPPINES ECUADOR
Improve our
environmental
impact
Operate
responsibly
About this report
Avon’s Pink Light Project reached Romania with a star- Avon Philippines supported the Pink Light Project with their Avon Ecuador led the fight against breast cancer, touring
studded concert, raising funds for M.A.M.E. Association, Pink Minute campaign. During Breast Cancer Awareness the country with their breast cancer prevention unit during
which supports women diagnosed with breast cancer. Month, iconic landmarks and buildings across metro Manila October and November. Rural areas of Ecuador, including
Avon Romania organised a charity concert for 450 people, became beacons of pink light, to remind women to take Pichincha, Tungurahua, Cotopaxi, and Guayas Provinces
including Avon associates, Representatives and the public. just one minute to check their breasts, once a month. The received a visit from the unit. Avon joined forces with the
The crowd enjoyed an evening of entertainment with a pink final pink beacon was lit at the iconic Quezon Memorial CEPREME Foundation, which works to lower the death
theme, and acts included Antonia, a famous Romanian Shrine, where over 400 Representatives, breast cancer rate from cancer among Ecuadorian women, creating
singer of the pop rock band VUNK, and who is also Avon survivor groups and the press gathered for an inspirational a culture of prevention and education. The CEPREME
Romania’s Hair Care Ambassador. The event raised an event at the Liwasang Aurora Arena. Each audience Foundation also provides support to patients and their
amazing $6,180, which far exceeded expectations, and member got a pink light, and was encouraged to make a families, and works to promote public policies on the
raised awareness of breast cancer for Breast Cancer pledge, before “passing the light” on to the people around issue, with the help of a $100,000 donation from Avon. The
Awareness Month too. them: “I promise to know the risks, see the signs, and take touring preventative unit gave women information on the
a pink minute to fight breast cancer. I will pass on the light importance of prevention and early detection of the signs
about early detection.” The pink light spread from person of disease. Prior to this activity of more than a month, the
to person until the whole crowd lit up in pink, to remind Mobile Unit was launched on October 3, 2018.
everyone to take a Pink Minute.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 19
Introduction
AVON PROMISE TO HELP END VIOLENCE
Be the company
for women
AGAINST WOMEN AND GIRLS
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
Improve our
environmental 34.3m
$2m
impact
People reached about violence against
Operate Gender-based violence has historically been a taboo women and girls through digital channels,
responsibly subject, but in 2004, Avon set out to change that when the events, grants and donations and cause
Avon Foundation for Women launched its Avon Speak Out Distributed globally messaging in printed materials
About this report Against Domestic Violence programme. Speak Out aimed in 2018 to end gender-
to raise awareness, educate, and support prevention and based violence and
support victims and
173,000
direct service programmes. Since 2004, Avon and the Avon
Foundation for Women have contributed more than $60 their families through
million globally to support these goals and have educated grants and donations,
over 60 million people about healthy relationships and education campaigns
where to seek help if they experience gender-based and other awareness People attended violence against women
violence. events and girls’ events or activities in 2018, at
over 200 events held by the markets
In 2018, Avon reaffirmed its commitment to the cause
123m 15
with its launch of the Avon Promise to Help End Violence
Against Women and Girls. Through the Promise, Avon
commits to encourage conversations about gender-based
violence, provide information to help people recognise and
respond to violence safely and improve support by working Media impressions through the Helplines funded
with local and global organisations. #EmbraceTheChange campaign and 33 refuges/
and 16 Days of Activism shelters in 2018CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 20
Introduction
Be the company VIOLENCE AGAINST WOMEN AND GIRLS RESEARCH JUSTICE INSTITUTES ON GENDER-BASED VIOLENCE
for women As we developed the Avon Promise to Help End Violence The Justice Institute on Gender-Based Violence, funded
Against Women and Girls, we realised there was a need for by the Avon Foundation and led by NGO partner Vital
Championing better global data on the issue, particularly insight into the Voices, is an innovative training programme to coordinate
women’s economic
participation perspectives, value and attitudes of women. We wanted to criminal justice responses to violence against women.
speak to women around the world, and ask what they knew, The goal of each Institute is to improve victim protection
Advancing women thought and felt about this issue, and so we commissioned efforts and the criminal justice response to gender-based
in our workforce a survey of nearly 15,000 women in fifteen countries. This violence by ensuring existing laws better protect victims of
survey presented a rare insight into women’s attitudes domestic and gender violence. In 2018, Avon and the Avon
Our support for
women’s causes to gender relations, their perceptions of violence and its Foundation convened five Institutes, returning to Argentina
different forms, and of their attitudes towards various and Brazil, and launching new Institutes in Ecuador, Poland
Improve our forms of violence. This research provided much-needed and Northern Ireland.
environmental data to inform the conversation, but also insights to inspire
impact action as we work to help end violence against women and Since 2014 Avon has funded 22 Justice Institutes in 13
girls around the world. countries: Argentina, Brazil, Chile, Colombia, Ecuador, India,
Operate Mexico, Nepal, Philippines, Poland, Romania, South Africa
responsibly VIOLENCE AGAINST WOMEN AND GIRLS and the United Kingdom.
ADVISORY NETWORK
In 2018, we established the Avon Foundation Violence OUR GLOBAL VIOLENCE AGAINST WOMEN AND GIRLS
About this report
Against Women and Girls Global Advisory Network, to build CAMPAIGN: #EMBRACETHECHANGE
on the work Avon already does to transform the lives of Ahead of the UN’s 16 Days of Activism against gender-
women and girls around the world. The first meeting had based violence in November 2018, Avon launched
clear objectives, including defining the joint aspirations to #EmbraceTheChange, a social media campaign to draw
end violence against women and girls, gathering expert attention to the unspoken violence that devastates
guidance, and developing opportunities to drive the women’s lives around the world. The campaign was
programmes. The Advisory Network is led by Vital Voices a global awareness movement that shone a light
and the World Association of Girl Guides and Girl Scouts on the different forms of non-physical abuse that
(WAGGGS). It also includes representatives from NGOs in women experience around the world, including cyber-
Argentina, Brazil, Philippines, Romania, Russia, South Africa bullying, coercive control, emotional abuse and street
and the United Kingdom. harassment. Working with Avon’s network of over five
million Representatives, local charity partnerships and
events, #EmbraceTheChange reached more than 100
million women and men to raise awareness of the ways in
which abuse takes place, and where victims can get the
support they need. The social media films were played
across Avon’s channels over the months of November and
December, and supported by NGO partner organisations,
including Women’s Aid, Vital Voices and La Casa del
Encuentro.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Be the company for women | 21
Introduction
GLOBAL VIOLENCE AGAINST WOMEN & GIRLS
Be the company
for women
ACTIVITIES: HIGHLIGHTS FROM AVON MARKETS
Championing
women’s economic
participation
Advancing women
in our workforce
Our support for
women’s causes
ARGENTINA BRAZIL ROMANIA
Improve our
environmental Avon and the Avon On International Women’s Avon Romania raised
impact Foundation in Argentina Day 2018, Instituto Avon awareness about healthy
launched a pioneering Brazil hosted its annual and unhealthy relationships,
Operate policy offering paid leave ‘Speak Out Without Fear’ by educating teens about
responsibly for associates who are forum, supported by UN potential abuse and
victims of gender-based Women. The event, held in violence disguised as young
violence. The policy, São Paulo, attracted more love. Their campaign, ‘In a
About this report
Argentina’s first gender- than 600 guests and the Relationship’, spans online
based violence leave policy agenda focused on the education, workshops and
offered by a company, issues and challenges facing a relationship ‘test’, gaining
provides a legal framework for affected Avon associates to women in today’s society. Instituto Avon unveiled its new positive feedback from Romanian teenagers. So far there
receive paid days off to address their situation. Avon also research, “Voices of the Internet: What can they do to end have been over 39,000 visits to the relationship test
provides confidential support for the affected associates violence against women”, to provide an overview of the page. 80% of the visits were from girls, and over 17% from
in exiting the abusive situation, with the involvement of debate around gender violence online. The research, which boys. The workshops, which so far have run at festivals,
external experts. In 2018, the legislature of Buenos Aires was conducted over three years, offered insights into what explore the reasons why people may become violent, and
formally recognised Avon’s policy and was honoured by can be done to prevent and intervene on cases of violence highlight more subtle forms of emotional abuse. The result
Parliament; Avon Argentina was invited to Parliament to against women reported online. is empowered teenagers, who know more about healthy
share its experience in developing the initiative. As part of relationships, the risks they face, and how to get help if
this commitment, Avon Argentina has trained associates they need it.
to identify violent situations and have the tools to help
them or others safely exit a violent situation, and training
of Representatives to do the same began this year. As part
of #EmbraceTheChange, Avon Argentina launched a series
of short stories showing situations where women were
abused, specifically domestic violence, street harassment
and digital violence. The videos became viral on social
media and WhatsApp groups, as they highlighted a very
real problem that is often hidden behind closed doors.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Improving our e nvironmental impact | 22
Introduction
Be the company
for women
Improve our
environmental
impact
Carbon emissions
Water stewardship
Waste and recovery
Sustainable packaging
Tackling deforestation
Climate change is one of the most significant threats facing the planet
perate
O today. It is essential to act, and Avon recognises we must do our best to
responsibly address this issue. We know that for Avon to operate sustainably, we must
be mindful about how we use our planet’s resources.
About this report
We work to continually reduce our environmental footprint and
responsibly manage our global operations. Our worldwide environmental
management team is committed to implementing our policies, processes
and goals.
24 Carbon emissions 27 Sustainable packaging
25 Water stewardship 28 Tackling deforestation
26 Waste and recoveryCONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE GOAL Improving our e nvironmental impact | 23
100% of paper purchased from certified
or post-consumer recycled content
Introduction sources with a certification preference
of the FSC
PROGRESS TOWARDS
Be the company BASELINE YEAR: 2011 / ON TRACK
for women
OUR GOALS
PROGRESS IN 2018 PROGRESS SINCE BASELINE
Improve our
environmental
impact
GOAL
Carbon emissions 20% reduction of total GHG emissions
from Avon operations on an absolute basis
Water stewardship
BASELINE YEAR 2005 / BEHIND TARGET BUT STRIVING TO REACH
Working towards our 2020 environmental Overall, we made good progress in 2018
Waste and recovery
goals, we made substantial reductions in to reach our long-term, 2020 goals set in
Sustainable packaging greenhouse gas (GHG) emissions, and water our 2005 Global Strategic Environmental
and waste intensity since 2005. In 2018, Improvement Plan (“the Plan”), designed GOAL
Tackling deforestation we reduced GHG emissions by 2.8% on an to reduce Avon’s environmental footprint, 40% reduction in water intensity
absolute basis from 2017 and exceeded reduce costs and overheads, and have all BASELINE YEAR: 2005 / ON TRACK – ALMOST ACHIEVED
perate
O our 2020 recycling target by achieving an Avon sites and our global environmental
responsibly overall company-wide recycling rate of network contributing to the plan’s success.
92.9%. However, water consumption per Beyond 2020, we will continue to look to
About this report unit produced increased slightly, by 1.1% new technologies and innovative solutions
from 2017 levels, primarily due to changing to help us further reduce the environmental GOAL
product mix and batch size. impacts of our operations and we will be 30% reduction of waste on a per unit basis
setting new updated targets for greenhouse BASELINE YEAR: 2005 / ON TRACK
As a significant user of paper in our gas emissions, water and waste reduction.
brochures and printed materials, Avon is As part of our ongoing focus to reduce
committed to helping end deforestation greenhouse gas emissions through energy
through our Paper Promise and our efficiency and renewables, we will continue
GOAL
brochure paper is now 91% certified or to look at the feasibility of setting a science-
Increase total recycling rate to 90%
postconsumer recycled. We are also based carbon reduction target.
BASELINE YEAR: N/A / ACHIEVED
committed to the responsible sourcing and
to supporting the sustainable production
of palm oil through our membership of the
RSPO (Roundtable on Sustainable Palm GOAL
Oil) and intensive engagement with our 100% of paper purchased from certified
suppliers. or post-consumer recycled content
sources with a certification preference
of the FSC
BASELINE YEAR: 2011 / ON TRACK
*2005 baseline figures have been revisedINto
PROGRESS reflect minorPROGRESS
2018 errors in SINCE
previous reporting
BASELINE
periods. All restatements do not materially affect our reported progress against goals.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Improving our e nvironmental impact | 24
Introduction
CARBON EMISSIONS
Be the company
for women
Improve our
environmental GOAL: 20% REDUCTION OF TOTAL GHG EMISSIONS FROM AVON OPERATIONS
impact PROGRESS TOWARDS GOAL: 15.4%
Carbon emissions
Water stewardship
We continued to make progress towards GHG EMISSIONS (METRIC TONS) - GLOBAL OPERATIONS
Waste and recovery
our 2020 carbon reduction goal in 2018,
Sustainable packaging reducing greenhouse gas emissions by
15.4% on an absolute basis from our 2005
Tackling deforestation baseline. However, despite this reduction,
75,895
we remain behind on our target of a 20%
perate
O emissions reduction by 2020. This was
responsibly in part due to our separation from the
North American business in 2016, which
About this report meant that across our new footprint there
were fewer locations where we had zero
emissions contracts in place that were
helping us meet our emissions goal.
68,769
We continue to strive towards our 2020
goal by evaluating possible on-site
renewable energygenerating projects
66,096
such as solar power, and by purchasing
renewable energy certificates, such as
GOs (Guarantee of Origin certificates
that certifies that energy generated is
64,195
from a renewable source) and I-RECs
(another certification that energy is
from a renewable source, recognised
internationally). We also continue to focus
on energy efficiency projects, for example,
upgrading to newer energy efficiency LED
lighting to reduce energy consumption and
to reduce carbon emissions. 2005 BASELINE 2016 2017 2018CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Improving our e nvironmental impact | 25
Introduction
WATER STEWARDSHIP
Be the company
for women
Improve our
environmental GOAL: 40% REDUCTION IN WATER INTENSITY
impact PROGRESS TOWARDS GOAL: 38.5%
Carbon emissions
Water stewardship
We have almost met our 2020 water
Waste and recovery
consumption target, achieving a 38.5% per
Sustainable packaging unit reduction since 2005, mainly from the
ongoing optimisation of equipment cleaning
Tackling deforestation practices. However, in 2018, our water
consumption per unit increased slightly
perate
O by 1.1% from 2017 levels, primarily due to
responsibly changing product mix and batch size.
223.2 147.9 135.7 137.2
About this report WATER STEWARDSHIP INITIATIVES
IN INDIA AND BRAZIL
2005 2016 2017 2018
Our location in India has achieved and BASELINE
maintained zero wastewater discharge,
resulting in significant water savings in
regions where water scarcity is highest.
Additionally, our large manufacturing site TOTAL WATER CONSUMPTION PER UNIT
in Brazil had implemented a large-scale (THOUSANDS OF GALLONS)
tertiary wastewater treatment project so
that treated water can be used for non-
contact purposes in our on-site mechanical
equipment. This project saved large
amounts of water during the water crisis
and beyond.
LOOKING FORWARD
To obtain large-scale water reductions in the future, we are
exploring additional opportunities for tertiary treatment of our
wastewater effluent for reuse as non-contact water in facilities
where this is technically and economically feasible.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Improving our e nvironmental impact | 26
Introduction
WASTE AND RECOVERY
Be the company
for women
Improve our
environmental GOAL: 30% REDUCTION OF WASTE ON A PER UNIT BASIS
impact PROGRESS TOWARDS GOAL: 29%
Carbon emissions
Water stewardship
Avon has reduced solid waste and
Waste and recovery
increased recycling rates at manufacturing
Sustainable packaging facilities through programmes that
WASTE GENERATED PER UNIT
convert waste to energy, reuse wastewater (POUND/THOUSAND UNITS)
RECYCLING %
Tackling deforestation sludge and educate global manufacturing
associates on ways to reduce waste. In
perate
O addition, our Brazil locations formed a 35.9 2005 68%
BASELINE
responsibly partnership with TerraCycle® to return and
reuse packaging waste.
25.8 2016 90.1%
About this report
In 2018, we increased our recycling rate to
92.9%, and although we have surpassed
26.1 2017 92.3%
our 2020 target of 90%, we want to go
further and will set fresh goals to take us
beyond 2020. Our UK distribution centre in 25.5 2018 92.9 %
Corby has achieved this, and our facilities
worldwide continue to improve their
material recycling.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Improving our e nvironmental impact | 27
Introduction
SUSTAINABLE PACKAGING
Be the company
for women
Improve our
environmental
impact
Carbon emissions
Water stewardship
We aim to continually reduce the We have a dedicated in-house team MARKET PARTNERSHIPS
Waste and recovery
environmental impact of packaging during supported by external expertise to drive our Since 2013, Avon Brazil has funded a TerraCycle® packaging recycling programme for
Sustainable packaging the product development process and sustainable packaging agenda at Avon. The makeup, nail polishes, creams, lotions, perfumes and fragrances. Consumers send their
in ongoing operations. All sustainability team evaluates our full product portfolio empty packaging to TerraCycle, which then segregates the waste by type of material:
Tackling deforestation initiatives are designed to ensure a high- to establish baseline recyclability and plastic, metal and glass. Each material then follows a recycling flow relevant to the
quality product, where the packaging is looks to industry guidelines, such as those material. For example, plastic packaging is separated by polymer type, cleaned, and
perate
O safe, suitable for consumer use and meets from Plastics Recyclers Europe and The extruded into plastic pellets to make new recycled products. For each item of packaging
responsibly all regulatory requirements. Association of Plastic Recyclers, to develop sent in by consumers, the Avon programme donates a portion to a public school or a
measurable sustainable packaging goals. charity chosen by the consumer. As at the end of 2018, the programme has donated a
About this report We continue to evaluate opportunities In 2018, we trained 138 package developers total nearly US$20,000 to these institutions and collected and recycled 4.45 million units
to reduce our impact through packaging on packaging sustainability principles and totalling 31.5 tonnes of waste.
by reducing or eliminating unnecessary started to incorporate industry recycling
packaging, using post-consumer recycled tests to help with developing even more Avon Brazil also has a programme, Dê a Mão Para o Futuro, that enables consumers
materials in primary and secondary sustainable innovation. to recycle their product packaging. Avon Brazil has funded the programme to include
packaging and using refills and bio-based training for cooperatives of recyclable material pickers and for equipment. Avon Brazil
packaging resins. Additional initiatives to In 2018, Avon also joined Rede De Cooperacao Para o Plastico (REDE) as a member in 2018, which aims to
reduce the impact of packaging include joined the newly develop the circular economy in various sectors and discussing closing the loop in regard
removing leaflets from inside packages, label formed Sustainable to plastic packaging.
size reduction, switching to more sustainable Packaging Initiative for
materials, lightweighting and scalability. Cosmetics (SPICE). As In 2018, Avon Colombia joined the Asociación Nacional de Industriales (ANDI) pilot
a SPICE member, Avon programme, which aims to develop the best logistic and corporate models for a closed-
will collaborate with other cosmetics cycle programme to collect packaging waste in the national market. Avon Colombia has
companies to increase sustainable been a member of ANDI since 2016.
packaging options for cosmetic products.
SPICE will focus on innovation and design
LOOKING FORWARD to decrease the environmental impact of
In 2018, we met our commitment to cosmetics packaging, as well as develop
eliminate PVC (polyvinyl chloride) methodologies such as lifecycle analyses,
packaging in all finished beauty to help companies make informed
products produced for our brands. decisions on sustainable improvements
to packaging.CONTENTS RESPONSIBLE BUSINESS REPORT 2018 UPDATE Improving our e nvironmental impact | 28
Introduction
TACKLING DEFORESTATION
Be the company
for women
Improve our
environmental
impact Avon is committed to helping end AVON PAPER PROMISE To track progress and achieve our goals,
deforestation and promoting reforestation Avon’s traditional business model is centred Avon voluntarily reports the amount of
Carbon emissions initiatives through our Avon Paper Promise on Representatives selling products via wood fibre we purchase from suppliers
and our commitment to support sustainable a paper brochure. As we digitise and under each of the forest certifications
Water stewardship palm oil production. modernise our business, we’re moving to a systems through World Wildlife Fund
multi-channel model where Representatives for Nature (WWF)’s Global Forest and
Waste and recovery
COMMITMENT TO SUSTAINABLE PALM OIL have an online store and can connect with Trade Network. In 2018, Avon purchased
Sustainable packaging Palm oil is one of many natural oils used in customers through digital networks. As we approximately 120,000 metric tons of
personal care products and its production transition, Avon is committed to optimising paper for use in brochures.
Tackling deforestation is associated with tropical deforestation our overall use of paper in every area of our
and peatland depletion, which can result in business, including basis weight reductions,
In 2018 we launched a mobile and
perate
O the loss of natural habitats for endangered reductions in brochure size, and increasing
e-interactive shoppable brochure which has
responsibly species and human rights issues. the use of digital media as a replacement been rolled out in 55 markets. Hundreds
for paper-based products. of thousands of Representatives have set
About this report Avon is a relatively small user of palm oil or up their own online stores which can be
palm kernel oil (PKO) and predominantly Our Avon Paper Promise is a comprehensive accessed on desktop and mobile phones.
uses ingredients that are derivatives. Still, policy for promoting responsible forest As well as enhancing the digital capabilities
in our efforts to minimise our impact on use and protecting forests. We are making of our Representatives, this has helped us
the environment, we are committed to significant progress towards our Paper significantly reduce our paper use.
supporting the sustainable and responsible Promise goal of purchasing 100% of our
production of palm oil. We do this through paper from certified and/or post-consumer
our membership of the RSPO and through recycled content sources by 2020. Through
holding our suppliers accountable to our the end of 2018, 91% of Avon’s brochure
responsible sourcing principles. paper met our Paper Promise goal, with
30% of brochure paper being FSC certified
In 2018, 51% of our palm oil derivatives, and 61% PEFC certified.
sourced from our 14 largest suppliers,
was sourced from companies committed
publicly to NDPE (no deforestation, peat or
exploitation) principles and we are working
hard to increase this and source from
suppliers committed to these principles.You can also read
