Oracle E-Business Suite: Order Management Family Update, Strategy and Roadmap - Enabling Modern Business Models
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Oracle E-Business Suite: Order Management
Family Update, Strategy and Roadmap
Enabling Modern Business Models
Earl Eldridge
Senior Director
Applications Development
Oracle
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The preceding is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, timing, and pricing of any
features or functionality described for Oracle’s products may change and remains at the
sole discretion of Oracle Corporation.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 2
Program Agenda
1 Order Management Family of Products
2 Release R12.2.8
3 ECC V1
4 What’s Planned
5 Roadmap & Takeaways
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 3
Program Agenda
1 Order Management Family of Products
2 Release R12.2.8
3 ECC V1
4 What’s Planned
5 Roadmap & Takeaways
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 4
Oracle E-Business Suite OM Family Products
Includes:
• Advanced Pricing
• Channel Revenue Management Family
• iStore
• Order Management
• Quoting
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 5
Oracle E-Business Advanced Pricing
TODAY: Best-in-Class Pricing Execution Order
Mgmt
Analyst ChRM/
Trade Mgmt
iStore
Rules-Based Pricing Engine Orders
Prices
Policies Quoting
Manage Execute Enforce
Pricing UI Quotes
Sales
Flexible rules Robust Pre-established Contracts
architecture pricing engine terms for quote
or order Contracts
Implement price Deliver the Service
APIs and promotional right price Contract compliance Contracts
strategies
Purchase
Orders Purchasing
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 6
Oracle E-Business Channel Revenue Management
Channel Revenue Management
A family of products
+ Advanced Pricing
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 7
Oracle Accounts Receivable Deductions Settlement
End to End Deduction Flow
• Dispute/Deduction Handling
• Rebates Settlement
• Promotional Payments
• Complete AR Processing
• Lockbox Integration
• Subsequent Receipt Application
• Auto-Write Offs
• Mass Settlements
• Mass Update
• Rule Based Settlement
• Claims Aging
• Centralized Claims Repository
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 8
Oracle Channel Rebates and Point of Sale Management
Complete Solution for Rebate and POS Channel Rebates
• Running complex pricing programs difficult to • Simple UIs for Quick and Easy Navigation
• Accurate Tracking of Accruals & Channel
maintain and track?
Performance
• Volume Discounting – retro, adjustments?
• Targets met but profitability below forecast? Execute
• Rebate liabilities or assets visibility? Complex
Rebates GL
Calculate Settle
• Overall spend tracking? Posting
• Processing and cleansing of indirect sales (POS) labor
intensive and subject to error?
Automate Validation Distributor
Cleanse Settlement Inv Tracking
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 9
Oracle Supplier Ship and Debit
For Wholesale Distribution
Request Special Price Track Accruals
• What
– Channel Revenue Management product automating
special price requests for wholesale distribution and • Request New Price from • Record Accruals
streamlines the ship & debit claim process Supplier • Generate Accurate
• Receive Supplier approval/ Accounting
– Automate all agreements, tracking, accounting journal authorization
entries and chargeback’s to vendors manual processes
for timely claims processing Manage Disputes Claim
& Payments
• Benefits
– Reduced margin leakage; Reduced cost of managing
special pricing agreements and greater visibility into • Compile accruals &
• Resolve Disputes generate Claims
claim process • Issue Debit to Suppliers • Transmit Claims to Supplier
via XML or Web ADI
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 10Oracle Price Protection
For Wholesale Distribution
• What
– Channel Revenue Management solution enabling
orchestration and automation of supplier price changes
– Timely claims processing through automated integrations to
Procurement, Warehouse / Inventory, Costing, General
Ledger, Accounts Payable, Accounts Receivable
• Benefits
– Reduced margin leakage; Automation of manual
spreadsheets, faster realization from price protection claims,
complete control & full visibility into the process, increased
channel revenues
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 11Oracle E-Business E-Commerce Solution – iStore
Delivers a comprehensive web presence to enable collaboration with customers
and partners, and to profitably support the entire sales process, from lead
generation to ordering to post-sales support.
Oracle iStore is a seamless extension of your
E-Business Suite to the Internet.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | • 12Oracle E-Business - Quoting
A robust set of product selection, configuration and pricing
capability to match valid products and services to customers
Create Quote
Opportunity Order
Order
Add Products
Fulfillment
Approval workflow and QA Check to
ensure that every quote receives
the correct level of scrutiny
Approve Quote
Offer Quote
Integration with Order Management to
Place Order provide a direct connection to the
downstream order-to-cash process
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 13Program Agenda
1 Order Management Family of Products
2 Release R12.2.8
3 ECC V1
4 What’s Planned
5 Roadmap & Takeaways
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 14Oracle Applications: Current Release and Roadmap
Oracle E-Business Suite: Order Management Family
Release 12.2.7 Release 12.2.8 Future
September 2017 September 2018 Beyond September 2018
Order Management Order Management Order Management
• Milestone Billing • AME Approvals for Outbound Orders • Recurring Billing Enhancements
• Scheduling Enhancements • Holds Framework Enhancements • Usage Based Billing
• Rest Services Support through ISG • Productivity Enhancements • Copy Billing Plan
Advanced Pricing • Item Orderability Framework Enhancements • Fill or Kill
• Price Book Generation Enhancements • Sales Agreements Enhancements • Ability to Determine Which Attributes Trigger
• Attribute Manager Usability Improvements • Order Management Command Center Repricing
• Performance Enhancements iStore • RMA Enhancements
• Copy Prior Order • Copy User Defined Attributes (UDAs)
iStore
• Order Type for a Specialty Site • Promotion Code Profile iStore
• Email Notification Styles Quoting • Address Defaulting
Quoting • Upload Product using Excel Quoting
• Update Cost from Quoting UI Channel Revenue Management • Tax on Freight Charges
• Quote Status extensions • Asynchronous Offer Reconciliation • Attachments included in approval notifications
Channel Revenue Management • Overpaid Offer Reconciliation Channel Revenue Management
• Continued UI Conversions • Volume Offer Performance Improvements • Offer Adjustment & Claims Performance
• Offer Updates • Miscellaneous Claim Usability Advancements • Provisional Accruals/Budgets
• Multi Currency Approvals • Continued UI Migrations to OA • Public API for Trade Profiles
• Dynamic Beneficiary Support • Warranty Offers • AR Settlement Exception handling
• AP Settlement Exception Handling • ChRM in the Cloud
The above is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The
development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle Corporation.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |Order Mgt 12.2: Enhanced Ordering and Billing for
Combination of Products, Subscriptions, and Services
More Automation for New Business Models
Release 12.2 – 12.2.5 Release 12.2.6 Release 12.2.7
Subscription Ordering Recurring Billing Milestone Billing
• Flexible ordering and billing for • Bill pre-defined number of bills or • Bill upon milestone completion
combination of products, services, indefinitely until termination based on predefined OM events, as
subscriptions, and warranties well as custom defined milestones
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 1612.2.8 – Order Management
AME Approvals for Outbound Orders
Approval Notification
• AME Approval is already available for
Return Orders and Quotes
• Strengthened the existing integration
with AME Approval for Sales Order
– Simple approach to approve before booking
– Typical Order status now: Entered -> Pending
Internal Approval -> Booked
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 1712.2.8 – Order Management
Item Orderability – Framework Enhancements
Customer Classification
• Added Customer Class as an additional
attribute for defining rules
• Offers higher productivity in maintaining
rules at customer class level rather than
individual customer account level
• New attribute "Customer Classification" is
available in the rule level list and maps to
"Classification" on Account Receivables
Customer setup
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 1812.2.8 – Order Management
Productivity Enhancements
• Sales Agreement Public API Enhancements
– Update sales agreement header/lines attributes
– Delete sales agreement/sales agreement lines
– Add lines to existing sales agreement
• Credit Check Processor Concurrent Program
– This program is run to re-evaluate booked orders to apply holds and/or release holds
– Now, while applying holds, this programs considers order lines booked but not picked yet for processing
– For releasing holds, the program already considers order lines till “Awaiting Shipping” status
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 1912.2.8 – Order Management
Productivity Enhancements
• Related Items Window:
– New field “Request Date Qty” indicates the portion of the requested quantity that could be available to
promise on request date. Added on sales order creation screens and “Pricing and Availability” form
• Fulfillment of Bill Only Lines
– Currently Bill Only lines are automatically fulfilled and closed after booking. Added the option to hold the
fulfillment of a Bill Only line until progressed further.
• Hold Management of Bill Only Lines
– Bill only lines will not go on automatic hold for hold defined on "Ship-Line" workflow activity if "Bill Only"
checkbox is selected on the OM transaction type form
• Order Purge Enhancements
– New option to selectively delete order acknowledgment details when purging the orders
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 20R12.2.8 – Channel Revenue Management
UI Improvements - Claim UI
• Added the ability to search promotional earnings by
Invoice Number
• To enhance the usability of the claims association
process, introduced a new table Associated Accrual
Details in the Promotional tab.
• Associated Accrual Details table will save and display all
accruals that are already associated with the claim
• Added an option to remove associated records
individually from the Associated Accrual Details region
and the Scan Promotional region.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |R12.2.8 – Channel Revenue Management
Ability to Pay Offers with 0 Earnings
• This feature allows users to pay an offer to a customer
even when the earned amount is null (newly created
offer without any accrual).
• A new flag Ignore Payment Validations is introduced in
offers UI to support this feature.
• For offers with Ignore Payment Validations flag
selected; Customer, Product, and Pay Over validations
for claim payments will be skipped.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |R12.2.8 – Channel Revenue Management
Claim - AP Settlement Exception Handling
• Introduced a concurrent program Update Claims –
Payable settlement methods to reopen claims when
corresponding Invoice is canceled in Oracle Payables
• The Update Settlement Information action
synchronizes latest settlement documents & vendor
information from Payables Invoice to ChRM claims
when check/check status/vendor information is
updated in Payables Invoice.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |R12.2.8 – Channel Revenue Management
Offer Ledger - Budget Ledger Validation
• Introducing an option to enforce offer ledger and
budget ledger validations during offer creation/budget
request.
• This validation is enabled by setting the profile OZF:
Validate Budget Ledger with Offer Ledger to Yes.
• This feature is backported to release 12.1.3.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |R12.2.8 – Channel Revenue Management
Offer Reconciliation Enhancements
Reconciliation of overpaid Offers
• Reconciliation of overpaid offers will be supported
• When user reconciles, offer’s Utilized & Earned amount
will be increased to match the paid amount
Reconciliation in Asynchronous mode
• To enhance performance and usability, added the
flexibility to perform offer reconciliation either in
Synchronous or Asynchronous (new) mode from UI.
• Asynchronous processing will give users the flexibility
to navigate and continue other tasks after initiating
reconciliation process from UI.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |R12.2.8 – Channel Revenue Management
Mass Settlement Enhancements
Mass settlement for unrelated customers (API)
• With this enhancement, users will be allowed to settle
claims with unrelated customer’s open debit/credit
transactions using mass settlement API.
Mass settlement in Asynchronous mode
• To enhance usability, added the flexibility to perform
Mass Settlement either in Synchronous or
Asynchronous (new) mode from UI.
• After initiating mass settlement process in
Asynchronous mode from UI, users can navigate to
other tabs and continue their work. Process will run in
background and once completed, the status will be
displayed in UI.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |R12.2.8 – Channel Revenue Management
Volume Offer - Performance Improvement
• A new profile OZF: Perform Non Retro Volume Tier
Adjustments for New Accruals Only is introduced to
give the flexibility to pick only newly created accruals
for volume tier calculation
• Once the profile is set to Yes
– Volume Tier adjustment will process only those accruals
which are not tier adjusted
– At the time of backdated adjustment processing, accruals
from adjustment effective date will only be reprocessed
• Performance for volume offer tier calculation can be
improved for customers with huge checkbook entry as
this limits the number of accruals getting processed
• This feature is backported to release 12.2.5.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |R12.2.8 - Quoting
Create Quotes Using Spreadsheet Upload
• Create quotes and quote lines using a
spreadsheet upload with WebADI
– Create one or many quotes in a sheet
• Personalize spreadsheet for your business
needs
• Easily reuse spreadsheets for frequently Quotes in Upload via EBS
purchased products Spreadsheet WebADI Database
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 28iStore: Copy Prior Order and Promotion Code Enhancement
Streamline Online Purchasing
• Copy one or more items from prior order
to the cart
• Apply promotion codes at the cart level
only, line level only or at both levels
• Backported to 12.1.3+
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 29Program Agenda
1 Order Management Family of Products
2 Release R12.2.8
3 ECC V1
4 What’s Planned
5 Roadmap & Takeaways
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 30EBS Enterprise Command Centers
Identify and Act on Priority Transactions without Custom Operational Reporting
Information-Driven Navigation
• Browse and drill on actionable indicators
• Use consumer-like search and filters
• Displayed data recalculated with each drill
• “Conversation with the data” to narrow in
on most important priorities
• Take action on selected transactions
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 31EBS Enterprise Command Centers
Identify and Act on Priority Transactions without Custom Operational Reporting
Command Centers Easy to Deploy
ERP SCM • No additional costs for
• Financials • Order Management licensed users of base products
• Receivables • Inventory Management • EBS 12.2.4 and above
• Payables • Enterprise Asset Management • Integrated with EBS UI and security
• Assets
• Built with Oracle Enterprise
Command Center Framework (ECC)
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 3212.2.4 and above
Order Management Command Center
Accelerate Order Flow and Quickly Act on Order Exceptions
• Meet revenue goals
– Expedite order processing by resolving issues
immediately
– Identify orders that can be shipped earlier, driving
revenue now
• Proactively remove fulfillment obstacles
– Fulfill more efficiently by changing source warehouse
or changing the carrier
– Take action by finding shipping alternatives
• Increase customer satisfaction
– Investigate and clear orders on hold
– Quickly react to late orders
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 33Program Agenda
1 Order Management Family of Products
2 Release R12.2.8
3 ECC V1
4 What’s Planned
5 Roadmap & Takeaways
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 34Oracle Applications: Current Release and Roadmap
Oracle E-Business Suite: Order Management Family
Release 12.2.7 Release 12.2.8 Future
September 2017 September 2018 Beyond September 2018
Order Management Order Management Order Management
• Milestone Billing • AME Approvals for Outbound Orders • Recurring Billing Enhancements
• Scheduling Enhancements • Holds Framework Enhancements • Usage Based Billing
• Rest Services Support through ISG • Productivity Enhancements • Copy Billing Plan
Advanced Pricing • Item Orderability Framework Enhancements • Fill or Kill
• Price Book Generation Enhancements • Sales Agreements Enhancements • Ability to Determine Which Attributes Trigger
• Attribute Manager Usability Improvements • Order Management Command Center Repricing
• Performance Enhancements iStore • RMA Enhancements
• Copy Prior Order • Copy User Defined Attributes (UDAs)
iStore
• Order Type for a Specialty Site • Promotion Code Profile iStore
• Email Notification Styles Quoting • Address Defaulting
Quoting • Upload Product using Excel Quoting
• Update Cost from Quoting UI Channel Revenue Management • Tax on Freight Charges
• Quote Status extensions • Asynchronous Offer Reconciliation • Attachments included in approval notifications
Channel Revenue Management • Overpaid Offer Reconciliation Channel Revenue Management
• Continued UI Conversions • Volume Offer Performance Improvements • Offer Adjustment & Claims Performance
• Offer Updates • Miscellaneous Claim Usability Advancements • Provisional Accruals/Budgets
• Multi Currency Approvals • Continued UI Migrations to OA • Public API for Trade Profiles
• Dynamic Beneficiary Support • Warranty Offers • AR Settlement Exception handling
• AP Settlement Exception Handling • ChRM in the Cloud
The above is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The
development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle Corporation.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |12.2.9 – Order Management
Recurring Billing Framework: Usage Based Billing
• Add an additional flavor to the Recurring Usage Based Billing Plan
Billing Framework: Usage Based Billing
• Define a Usage Based Billing plan with
multiple Usage Tiers
• Each Usage Tier can be defined in any
combination of a Fixed Billing Amount and
a Billing Amount Per Usage Unit
• Usage Tiers can be applied incrementally
or cumulatively
• Based on Billing Period Usage, Billing
Amount is automatically calculated and
invoiced
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 36Launch “Billing Plan” flow Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |
Select “Usage Based Billing” option Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |
Enter “Usage Billing Plan”: Tiers can be defined in
any combination of a Fixed Billing Amount and a
Billing Amount Per Unit. In other words, any
combination of a Fixed component and a Variable
component.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |12.2.9 – Order Management
Productivity Enhancements
• Copy Recurring Billing Plan
– Copy recurring billing plans of all types from multiple lines/orders
• Fill or Kill
– Ability to deliver only the available quantity and cancel the remaining quantity of a sales order instead of
creating a backorder
– Fill or Kill option is available for each customer account to identify those customers who do not accept
backorders
• Ability to Determine Which Attributes Trigger Repricing
– There is a new form where customers can identify which sales order attributes when changed should
trigger repricing
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 4012.2.9 – Order Management
Productivity Enhancements
• RMA Enhancements
– Currently, referenced RMAs can only be entered in the same UOM as the original outbound order. With
this enhancement, referenced RMAs can be entered in a different UOM from the original outbound
order
– RMA credit will be calculated based on the original outbound order
– In addition, global flexfield values will be copied from the original outbound order to the referenced
RMA
• Copy User Defined Attributes (UDAs)
– Provide an option to copy User Defined Attributes (UDAs)
– Automatically copy User Defined Attributes (UDAs) when splitting a line
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 4112.2.4 and above
12.2.8+ – Order Management Command Center (ECC)
Command Center Enhancements
• CSR View
– Ability to assign CSRs to an order
– The default view in the Command Center will be filtered to only show orders assigned to that CSR
• Attribute Groups
– Streamline the user interface by grouping attributes
– Attribute groups are available in search as well as results
• Additional Attributes
– Several attributes added to search (Available Refinements) e.g. CSR, Ship To State, Ship To Country, etc.
– Several attributes added to search results e.g. CSR, Ship To State, Ship To Country, Carrier, etc.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 4212.2.9 ECC – Order Management
Command Center Enhancements
• Surgical Updates
– Certain changes in the order information such as holds, fulfillment related dates, etc. will be synced to
ECC in real time without running the incremental load program
• Descriptive Flexfields
– Information stored in Descriptive Flexfields will be available for search and analysis in the Command
Center
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 4312.2.9 – Advanced Pricing
Evaluation of Passed in Modifier
Functional Change
Seeded Qualifier Attribute Context and Attributes are used for this.
User has to pass the Modifier list line id information with Qualifier Context MODLIST, Qualifier Attribute
QUALIFIER_ATTRIBUTE7
This is available to all applications, apart from
NO Profile Controlled.
Supported in Both Pattern Engine and Traditional Engine.
Technical Change
Pattern Engine, generation of patterns while engine is called are restricted to the passed in modifier line,
In further processing data is minimized in temp tables.
Traditional Engine, only passed in modifier line will evaluated from the setup data,
NO other data will be populated in temp tables, which will reduce the load on quires for high volume processing
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |12.2.9 – Advanced Pricing
WebADI Support for Price Lists and Modifiers
Functional Change
A new dropdown list with GO button added in Lists function of Oracle Pricing User Responsibility
for both Modifiers and Price Lists
A new page is added for selection of parameters for content in UPDATE action mode.
Parameters: Custom Query – Check Box (Y/N)
Custom Conditions – Free text box, customer can enter any condition for their custom query.
ListHeaderIds – Header IDs which has to be updated.
Update Headers – Check Box (Y/N)
Update Lines – Check Box (Y/N)
Update Attributes - Check Box (Y/N)
Update Qualifiers - Check Box (Y/N)
Technical Change
New table added for interface data QP_WEBADI_INTERFACE
New packages added QP_INTERFACE_PVT
New PG with supporting AM, Vos for parameter selection
This page will be used for future enhancements
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |
12.2.9 – Advanced Pricing
Evaluation of Factors based on Ranks in Factor List
Functional Change
A new field RANK is added on the factors list form.
Customer can provide ranks for the factors, based on given ranks evaluation precedence will be considered
Least number is high preference.
NOTE: This can not be compared with precedence evaluation in pricing entities.
Technical Change
A new database columns is added in QP_LIST_LINES table, and QP_PREQ_LINES_TMP temp table.
By default Rank is ZERO, If all factors has zero,
evaluation will be done with old method (by row id – entered order)
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |
12.2.9 – Advanced Pricing
Support use of formula for promotional Get Item
Functional Change
In Promotional Modifier get item block, formula field will be populated based on the selection of price list line.
We consider DYNAMIC formula also.
NOTE: This feature is not supported in Pricing & Availability and single price event calls.
In price request API calls customer has to make a follow up call for support of this feature.
If a formula used USERENTERED attributes then that formula will not be listed
for selection in get item block
Technical Change
Get item block Price list line selection LOV is modified to allow formula lines.
Follow up BATCH event call is used for calculation of price using formula for get item, as
we need to source the attributes defined for the formula.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |Copyright © 2019, Oracle and/or its affiliates. All rights reserved. |
Channel Revenue Management Command Center
Accelerate Claim Settlement Process
• Eliminate revenue leakage
Quickly identify and chargeback invalid deductions
Identify customer write off abuse and take corrective action
• Improve payment collection
Prioritize high value claims for closure to maximize cash
returns
Quickly identify past due balance and take action to recover
payments
• Increase profit margins
Identify overbooked claims agents and balance workload to
clear aged claims
Improve operation and process efficiency with smarter
analysis and effective collaboration with
customers/suppliers
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 51Program Agenda
1 Order Management Family of Products
2 Release R12.2.8
3 ECC V1
4 What’s Planned
5 Roadmap & Takeaways
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 52CHANNEL REVENUE MANAGEMENT CLOUD
MAXIMIZE INCENTIVE PERFORMANCE
Centralize all incentive programs
• Plan and execute promotions effectively
• Manage and track complex volume
rebates
• Control promotional expenses and
liability
PLAN, EXECUTE, MEASURE…
• Maximize profitability through fast and
accurate claims processing
Gain strategic insights • Enhance productivity with streamlined
into your global channel processes to manage the full channel
sales programs program lifecycle
Copyright
Copyright©©2019,
2019,Oracle
Oracleand/or
and/oritsitsaffiliates.
affiliates.AllAllrights
rightsreserved.
reserved.| For Oracle Employees and authorized partners onlyChannel Revenue Management Cloud
Offers Funds Tracking
– Promotions – Accrual Budgets
Analytics Marketing
– Price Protection Sales – Fixed Budgets
– Royalties – Market Development Funds
Suppliers
Customers
Channel
Revenue
Management
Cloud
Indirect Selling Claims Processing
Finance Channel
– Point of Sale Governance – Deductions
Partners
– Special Price Request – Settlements
– Channel Inventory Tracking – Supplier Ship & Debit
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 54First Release : Supplier Ship & Debit
Easily Manage and Track Vendor Accruals and Pricing Programs
Track Accruals Approve Claim
Capture accrual data based on Supplier validates claim and approves
eligible sales orders (offline)
Create Supplier Agreement Submit Claim Create Debit Memo
Distributors establish special Distributor creates claim and Close out claim and create payables
pricing agreements with submits to supplier with sales debit settlement
suppliers order data
Copyright
Copyright©©2019,
2019,Oracle
Oracleand/or
and/oritsitsaffiliates.
affiliates.AllAllrights
rightsreserved.
reserved.| 55Oracle’s Investments for EBS Customers
Continued Investment
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 56CONTINUOUS INNOVATION ON EBS 12.2
WITH PREMIER SUPPORT THROUGH
AT LEAST 2030
Delivering Ongoing Innovation and
Underlying Technology Stack Updates
without Major Upgrade
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 57EBS Release Roadmap: Continuous Innovation on EBS 12.2
Continued Investment and Support for Years to Come without Major Upgrade
Latest Release
12.1 12.1.2 12.1.3 12.2 12.2.3 12.2.4 12.2.5 12.2.6 12.2.7 12.2.8
5/2009 12/2009 8/2010 9/2013 12/2013 9/2014 10/2015 9/2016 9/2017 10/2018
PREMIER SUPPORT THROUGH:
• Release 12.1: Dec. 2021
• Release 12.2: At least 2030
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not Copyright © 2019 Oracle
a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and and/or its affiliates. All rights
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | reserved
pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.Continuous Innovation on EBS 12.2
Update Underlying Technology while Keeping the Same Level of EBS Code
12.2.x 12.2.x
12.2.8 12.2.8 12.2.8
12.1.3 12.2.7 12.2.7 12.2.7
11.5.10 12.1.2 12.2.4 12.2.0 12.2.0
EBS EBS
Upgrade Upgrade
Application Fusion Future Future
Tech Stack Tech Stack
iAS 1.0.2.2 Server Middleware Upgrade Fusion Upgrade Fusion
10g 11g Middleware Middleware
• Uptake new middleware without major EBS upgrade
• No need to rewrite customizations
Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 59Indicator of customer voted ideas
Customer Voting in My Oracle Support Community
Participate in Social Enhancement Prioritization Process
Ideas in a Support Community
• EBS Development uses customer voting
as input to product planning
– Customers can vote an idea up or down
– Many 12.2.x features are customer voted ideas
• Customers create and vote on ideas
– Available in 30 EBS Communities
– Across EBS: ERP, SCM, HCM, Appstech
Create an idea
• High participation Engage in an idea
– 5K+ ideas for EBS created since 2014 inception Vote up or down
– 14K+ users and 75K+ comments Add a comment
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Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 60Copyright © 2019, Oracle and/or its affiliates. All rights reserved. | 61
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