OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking

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OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
E2 2021 TheABE.com.au

   OXANDA
  EDUCATION
       MD Adrian Fonseca on his transition from investment banking
        to leading a highly respected and innovative childcare group

Plus: Randstad RiseSmart • Bill Identity (ASX:BID) • Willis Temby Insurance • ErgoLogic
OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
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OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
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OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
Big plans for big opportunities!
                                                             Iconic new gateway between
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Artist impressions of Subi East for illustrative purposes only.

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The draft Master Plan
has now been released                                                                                                 SUBIACO ROAD

for Subi East – the most
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Once the home of WA football and                                                                                                                        HAY STREET

Perth’s first children’s hospital, the
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OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
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OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
Contents
    9    Publisher’s Note                                  36     [Company] ErgoLogic
                                                                  Director Robert De Nardis on the future of
    10   [Economics] Prepare for a                                the workplace
         post-pandemic spending boom
         & bust                                            40     [Company] Randstad RiseSmart
         David Rosenberg, Founder and Chief                       Managing Director of APAC Alison
         Economist, Rosenberg Research &                          Hernandez on the new war for talent
         Associates
                                                           43     [Company] Protector
    13   [Finance] Technology IPOs                                Building Systems
         adding high-growth companies                             Managing Director Robert Glasgow on
                                                                  building acoustic sheds for the country’s
         to the ASX
                                                                  largest organisations
         Max Cunningham, Executive General
         Manager, Listings, Issuer Services and            47     [Company] Envirosuite (ASX:EVS)
         Investment Products,                                     CEO Jason Cooper on the value of
         Australian Securities Exchange (ASX)                     environmental intelligence
    15   [COVER] Oxanda Education                          50     [Geopolitics] How Covid is creating
         Managing Director Adrian Fonseca on                      the perfect distraction for new Cold
         igniting the spirit of learning
                                                                  War adventurism
    25   [Legal] Love’s labour’s lost:                            Noel Hadjimichael, Public Policy Consultant
         The part ASIC plays in                            52     [Economy] Crippling debt, not
         investor despair                                         Covid, will be the legacy of 2020
         Stewart Levitt, Senior Partner,                          Cian Hussey, Research Fellow,
         Levitt Robinson Solicitors                               Institute of Public Affairs (IPA)
    29   [Company] Bill Identity (ASX:BID)
         Managing Director Guy Maine on playing a
         role in the global automation of utility bills

    32   [Company] Willis Temby
         Insurance Brokers
         Executive Director Brett Piggott on
         protecting the consumer

8                              The Australian Business Executive - www.TheABE.com.au
OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
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    OXANDA
   EDUCATION                                                                                                     .
        MD Adrian Fonseca on his transition from investment banking
         to leading a highly respected and innovative childcare group

 Plus: Randstad RiseSmart • Bill Identity (ASX:BID) • Willis Temby Insurance • ErgoLogic

                                                                                           The Australian Business Executive - www.TheABE.com.au                                 9
OXANDA EDUCATION to leading a highly respected and innovative childcare group - MD Adrian Fonseca on his transition from investment banking
Prepare for a
      post-pandemic spending
      boom & bust                                                                              David Rosenberg

I
  f you ask anyone in the market why they are bullish       of pent-up demand get released. You speak to most
  for 2021, they will tell you right away that they see     people, and the first thing they want to hear upon
  a light at the end of the Covid tunnel. And indeed,       getting the jab are the words “please fasten your
with the multiple vaccine news we have received since       seatbelts”. Travelling, mall browsing, bar hopping,
the beginning of November, there is a light. There
                                                            eating out, dare I say, socialising, will be all the rage. It
may be many potholes, with the coronavirus cases,
                                                            is called “pent-up demand” for a reason. And this will
hospitalisations and fatalities on a disturbing upward
trajectory, and a very tough winter staring us in the       be the single dominating force driving the economy
face, but there is a light that we can now all see. To      in 2021, barring any unforeseen setbacks (as in, not
have vaccines developed and now distributed in such         enough of a vaccine take-up to achieve the Holy Grail
volumes and with such tremendous efficacy levels,           of herd immunity. No central bank will dare tighten
and done so quickly, does indeed make one tempted           monetary policy even if inflation rears its (pretty?)
to believe in miracles we thought were only saved for       head, the fiscal spigots will remain turned on in a
the bible stories.                                          major way. Interest rates, by hook or by crook, will
       So what lies ahead for the coming year. A very       not be allowed to rise as they have typically done
rough first quarter for the economy. And then a better      in past aggressive economic recoveries. If you are a
second quarter. And quite likely boom-like conditions       policymaker today, the last thing you will be doing is
in the second half of the year as substantial amounts       upsetting any apple carts.

10                              The Australian Business Executive - www.TheABE.com.au
Prepare for a post-pandemic spending boom & bust

       So the economic outlook for 2021 is perhaps            and distancing, and fear of a return of the pandemic
the easiest one to make that I can recall in my 35            are going to fundamentally alter lifestyles, and will
years in the forecasting business. There will be a post-      have a profound influence not just on the way we
pandemic spending boom. It’s only a matter of how             live but how we conduct ourselves in our personal
big and what quarter it begins. That light, indeed,           and commercial lives. For example, working from
does shine bright. Much of this good news, as an              home is certainly going to be a more dominant force
aside, is priced into every global financial asset you        even once we move beyond the light at the end of
can probably name. Even the previously beaten-up              the tunnel, with obvious negative implications for
airline, casino, retail and hotel stock you can think of      commercial real estate but positive implications for
has priced in the light at the end of the tunnel.             internet infrastructure, computer hardware and video
                                                              conferencing. There is going to be a sharp reduction in
       But, you see, from a financial markets standpoint,
                                                              travel to work, travel in general, and this means fewer
just as the economy booms next spring and summer,
                                                              cars on the road, there is nothing here that is very
even into the fall, investors will at some point in 2021
                                                              good for the auto sector, and the future therefore is
have to confront what life is going to be like once we
                                                              really clouded for office REITS and commercial real
get past the light. At some point next year, I guarantee
                                                              estate in the large densely populated urban areas. But
everyone that just as the markets were soaring during
                                                              there are some bullish themes that emerge too. As
the darkest of hours during the pandemic in 2020
                                                              we go into an era of elevated personal savings rates
because of the light they saw at the end of the tunnel,
                                                              where people are going to focus on what they need,
these same markets will be beyond that light even
                                                              not what they want. This means to screen all of your
as we all go out and have fun again. That’s the thing
                                                              equity exposure for “utility-like” characteristics – and
about markets – they move earlier and more quickly
                                                              that includes anything related to ecommerce, cloud
than people do.
                                                              services, delivery services and wiring up your home to
        All that said, I do think from an economic            become your new office. What lies beyond the light at
standpoint, there will be an economic recovery of epic        the tunnel is a secular shift in economic behavior that
proportions. But the recovery beyond the end of 2021          took place during this grim period of history; shifts I
will be muted and frustratingly slow, and it could take       believe are secular in nature, that tell me to focus on
at least three years before all the economic damage           areas of the market, consumer staples, health care and
from the virus and the lockdowns are ultimately               even big tech, that have morphed into essentials.
recouped. Then think of a future with massive public
                                                                     No doubt, the investment community is paying
deficits, debts, and government intervention and
                                                              more for duration today than they ever have in history
regulation. Then we have to consider, when we get to
                                                              but since we can anticipate rates to stay low for years
the other side, how these massive central bank balance
                                                              to come, this valuation driver becomes the dominant
sheets will get dealt with. Will the debts get monetised
                                                              issue that will be driving the market and prospective
or not? And a world of reduced globalisation and
                                                              returns. This is exactly why growth investing trounced
more localised supply chains, an end to-just-in-time
                                                              value for much of the past decade, even before
inventories, and what the future holds for taxation. I
                                                              the pandemic. Ultimately, the growth-versus-value
don’t know about you folks, but it is crystal clear to
                                                              decision depends on what the world will look like
me that in this period of heightened uncertainty, it will
                                                              once Covid-19 is in the rear-view mirror. But even
be capital, and not labor, that defrays the cost of the
                                                              with a vaccine, if we return to the pre-Covid world,
rescue packages, and that means higher tax rates on
                                                              when you think about it, it actually means a return
capital gains and corporate income. The current surge
                                                              to a slow-growth, low-interest-rate, and low-inflation
in the deficit is not about shovels in the ground with
                                                              world, which means growth will remain the place to
some hope of future multiplier effects on the economy
                                                              be because they are the longest duration stocks in the
– it is simply a transfer from some future taxpayer to
                                                              equity market. For cyclicals and value stocks to work,
today’s household and business who are out of work
                                                              you want faster economic growth, signs of inflation,
and for some reason had no cash, savings, or liquidity
                                                              and higher interest rates. There’s been a move recently
to get through even a few months of shutdown for
                                                              into the value trade and it does make sense since
public health purposes.                                       these stocks are dirt cheap and deserve to be rerated
       What the world looks like when the crisis              positively for a post-pandemic world. But at the root,
ends is truly anyone’s guess but I will say with 100%         this is really just a mean reversion trade, and it may
clarity that it is going to look a lot different than it      have more legs to it. But that is why it is referred to as
did before. Not just the question over government             the ‘value trade’ and not the ‘value trend’; for the same
policy, but at the individual level, months of isolation      reasons value unperformed growth 80% of the time

                                 The Australian Business Executive - www.TheABE.com.au                                11
Prepare for a post-pandemic spending boom & bust

and by more than 3 percentage points per year during          of pent-up demand release, that we will be stuck with
the 2009-2019 bull market expansion.                          a permanently higher equilibrium personal savings
       The major point I need to emphasise right out          rate and a permanently lower labor force participation
of the gates is that it can’t possibly be lost on anyone      rate. And if we do somehow revert to the old normal,
that what we had was a health crisis that morphed into        remember that the prior ten-year period was one of
an economic crisis and then somehow managed to                low growth, low inflation and low interest rates. I don’t
morph into a financial crisis that was ten times worse        see that changing because the secular forces of aging
than anything we saw in the Great Financial Crisis. We        demographics, massive debt burdens and extreme
simply refuse to stop these cycles of redressing debt         income and wealth inequalities, if anything, have
crises by adding more debt, which merely compounds
                                                              become accentuated by the pandemic.
the adverse effects from the recession that is inevitable,
and yet at the peak of the cycle nobody ever seems to                What the world looks like when the crisis ends
be prepared for one.                                          is truly anyone’s guess, but I will say with 100% clarity
                                                              that it is going to look a lot different than it did before.
       The vaccination process is no reason to believe
                                                              I sense that some of the structural changes in our
we are not in some form of economic depression that
has only been disguised by unprecedented policy               economy could be long-lasting. Global supply chains
stimulus. Just because your kid has training wheels           could shrink, and in some cases we might see the full
doesn’t mean he (she) knows how to ride the bike.             repatriation of manufacturing in certain industries,
And we have an economy on our hands that could not            for instance in pharmaceuticals, food and high-tech
survive without large-scale deficit finance and central       like semiconductors. Areas deemed to be in the
banks suddenly acting like hedge fund managers. This          realm of national security. Before the pandemic, the
is why it’s going to be a depression because what             emphasis was on “just-in-time” production, with parts
comes next is a secular change in attitudes towards           being delivered just when they were needed in the
credit and towards savings. I mean, seriously, over half      manufacturing process.In the post-pandemic period,
of American households didn’t have enough cash on             the emphasis could shift, to some extent, to “just-
hand to even get through three months of a job loss           in-case” supply chains, emphasising proximity and
— quite remarkable when you consider Canada went
                                                              certainty of delivery. And then beyond the question
into this mess with a 50-year low unemployment rate
                                                              over government policy, we have to consider at the
of 3.5%. Not to mention the corporate sector where,
                                                              individual level, how months of isolation and distancing
for some reason, the word “liquidity” became a dirty
                                                              and in the future, a fear of mutation of the pandemic,
nine-letter word this past cycle. Now every business
                                                              are going to fundamentally alter lifestyles, and will
has working capital they have to cover with a fraction
of last year’s cash flow. And this got me thinking            have a profound influence, not just on the way we live,
about how the future will be one of treating “savings”        but on how we conduct ourselves in our personal and
as sacrosanct. Beyond the quarter or two of pent-up           business lives.
demand release in 2021, frugality is going to emerge                 Then we have to consider, when we get to the
as the primary theme. It’s not the end of the world,          other side, the massive government debts we will have
either, unless you’re an advocate for a sustainable and       built up and how that, along with even more bloated
vigorous economic expansion.
                                                              central bank balance sheets, will get dealt with. Will the
       In a narrow view, the markets are telling us that      debts get monetised, or not? Or God forbid, will taxes
the ‘new normal’ will be a ‘reversion to the mean’            have to go up on the middle-class? Just some things
where life goes back to normal. And to that I say not so      to contemplate in 2021 as we get our booster shots
fast. People will surely go back to restaurants, hotels       and then race to the local brasserie. The stock market
and airplane travel in due course, but don’t think for
                                                              is not the economy so don’t believe for a second that
a second that there will not be residual impacts. The
                                                              record equity prices means the road ahead isn’t going
narrative emerging from the recent trading action in
                                                              to be a bumpy one.
the equity market tells us that we are going back to
our old lifestyles and that is what I would bet heavily       David Rosenberg is the Founder, Chief Economist
against. I have seen, and continue to see, secular shifts     & Strategist of Rosenberg Research & Associates,
in behavior that will transcend a couple of quarters          www.rosenbergresearch.com

12                                The Australian Business Executive - www.TheABE.com.au
Technology IPOs adding
    high-growth companies
    to the ASX                                                                                     Max Cunningham

O
       utlook for the tech sector and tech listings on       was short-lived, thanks in part to fiscal policy that
       our sharemarket has never looked brighter.            stabilised the economy and led to a global recovery in
            It is a cliché to say that 2020 was an           equity markets.
unprecedented year, generally because of the relentless
                                                                   Since the market nadir, we have seen the All Tech
bad news. For the ASX listings business however, the
                                                             Index rally 146 per cent and the ATEC ETF become one
year was more of an annus mirabilis.
                                                             of the fastest growing funds in the market attracting
      Our six-year effort to establish ASX as a genuine
                                                             $172 million FUM and still growing.
home for tech companies was vindicated in February
with the successful launch of the S&P/ASX All                      As     important     is   the   composition   of   the
Technology Index by the Minister for Industry, Science       index, which for reasons of diversity is always
and Technology, Karen Andrews, surrounded by the             the key ingredient. Across nine months and three
leaders of the local tech sector, bankers, fund managers     rebalances, the index has grown to 69 companies with
and various stakeholders. The index launched with a
                                                             representatives from NZ, USA, Israel, Ireland, Malaysia,
market capitalisation of $100 billion and 46 members.
                                                             Singapore and Germany.
      No sooner had we launched with positive press
                                                                   During this period, the market cap of the index
and peer recognition than COVID arrived on the scene.
Within weeks, the index had fallen 42 per cent and the       has grown to $170 billion, with the average daily
newly launched BetaShares ETF ATEC – which tracks            turnover of the constituents making up $850 million
the index – was attracting little interest.                  of the local market. Today, ASX has over 30 listed
     We were soon fielding calls from journalists            technology companies with valuations greater than
about the timing of the index launch and its material        $1 billion market cap compared to 10 companies five
underperformance. Fortunately, this time in the shade        years ago.

                                The Australian Business Executive - www.TheABE.com.au                                  13
Technology IPOs adding high-growth companies to the ASX

     So technology is in and technology is                           Indeed, a recent OECD report captured by
everywhere, but why does it matter to the market?             Crossroads highlighted that companies five years
       Aside from the obvious point that tech is the          old or younger account for ~17 per cent of total
future and that we are in the digital age, the tech sector    employment and 48 per cent of all new job creation.
provides diversity away from Australia’s historical
                                                              These figures don’t surprise, but their benefits are
reliance on mining and financial stocks (which had left
ASX as one of the most concentrated markets in the            often overlooked. Additionally, these companies are
developed world).                                             leaders in the environment, social and governance
       Tech is mainly about growth. The tech sector           (ESG) measures used increasingly by investors for
total shareholder return (TSR) has averaged 23 per            critical investment decisions.
cent over the past five years compared to TSR of nine
                                                                     It is not just Australian companies that are
per cent for the S&P/ASX 200.
                                                              benefiting from our vibrant listed technology market.
      Another contrast is that the TSR for the 200 is
driven by dividends while the tech sector is genuine          We are seeing IPOs from the USA, Ireland, Israel,
organic growth. The beauty of tech is its scalability.        Singapore and New Zealand.
You do not have to invest as much capital to sell your
                                                                     Why do companies from the USA list on ASX?
services.
                                                              The primary drivers include the prohibitive cost of
       Furthermore, the technology sector has been
                                                              being public in the USA, the attractive size of our
one of the largest sectors for raising follow-on capital.
Afterpay is a great example, having raised ~$2 billion        capital market, and the ability to gain early index
since its IPO in 2016 including over $1 billion in 2020       inclusion. In addition, the very size of the US market
alone. Indeed, during the COVID crisis, most technology       means companies often get overlooked, especially if
companies raised capital for growth purposes rather
                                                              they are not large consumer brands.
than balance sheet strengthening.
       The momentum in tech listings continues to be                 It is five short years since I was pitching ASX as
positive. So much so that ASX has become one of the           a capital market in a Palo Alto backyard to a group
largest stock exchanges in the world for tech listings        that resembled the Mos Eisley Cantina in Star Wars –
outside of the United States.                                 replete with a founder who was seeking funding for
       The market has even given the sector’s most            his start-up to undertake mining on Mars (hence my
popular names their own acronym – the so-called
                                                              intergalactic reference).
WAAAX stocks (WiseTech, Afterpay, Altium, Appen
and Xero). These companies have a range of features in               Since then, ASX has attracted over 100 IPOs
common including high growth, disruptive technology           from overseas, and the pipeline for foreign and
offerings and humble beginnings.
                                                              domestic IPOs in 2021 has never looked brighter. With
       But the most attractive feature is that they           that comes opportunities for further inclusions in the
are all deriving the majority of their growth outside
                                                              All Tech Index and greater diversity opportunities for
of Australia. On my first business trip to the United
States many years ago, I was proud to see the News            Australian investors.
Corp offices on Avenue of the Americas and the new                   Finally, the importance of a vibrant venture
Westfield mall in Century City.                               capital community cannot be understated either.
      I was equally proud on my last trip to the USA to       In recent years, we have seen massive growth in
see Afterpay stickers on the windows of many retailers.
                                                              capital raised by VCs and an explosion in funding for
I’ve had similar experiences, whether it’s WiseTech’s
                                                              Australian technology. VCs are strategic partners for
presence in the international freight market, Altium’s
head office in San Diego, Appen’s recent acquisition in       ASX and essential to the ecosystem. The outlook for
San Francisco, or start-ups in Tel Aviv telling me that       technology as a sector and IPOs as a natural pathway
Xero is their accounting software of choice.                  has never looked brighter.
      These businesses are as important as the iron
                                                              Max Cunningham is the Executive General Manager,
ore and LNG exports to our fast-growing neighbours.
                                                              Listings, Issuer Services and Investment Products
They provide export of services in exchange for
foreign currency and offer employment opportunities           at   the   Australian       Securities   Exchange   (ASX),
in Australia.                                                 www2.asx.com.au

14                                The Australian Business Executive - www.TheABE.com.au
Oxanda Education
     A premium operator of early education
   centres across Australia’s Eastern Seaboard

A
      leading private provider of Early Childhood           into the education sector, Oxanda’s commitment to
      Education in Australia, Oxanda Education aims         establishing greenfield centres in growth corridors,
      to ignite the spirit of learning, friendship and      and the focus on excellence that sets Oxanda apart
community through a holistic early education program        from its competition.
where kids come first.
      Before founding Oxanda Education, Managing                               Greenfield centres
Director Adrian Fonseca spent seventeen years in
investment banking in Sydney, Singapore and London,               “We’re in the business of Long Day Care,” Mr
with Macquarie Bank and Deutsche Bank. He is a              Fonseca says, “and that is your traditional most well-
Director of ASX and NZX listed early learning centre        known form of childcare. There are other forms, such
operator, Evolve Education Group, and part-owner and        as Before and After School Care and Family Day Care
Chairman of childcare search providers CareforKids.         – but the main industry piece is Long Day Care, the
com.au and Toddle, as well as Deputy Chairman of            service that provides care and education for children
AFL Club the GWS Giants and Deputy Chairman of              usually between the hours of 7am and 6pm.”
the Giants Foundation. Married with three children                 There are currently around 8,000 childcare
of his own, Mr Fonseca is extremely passionate              centres across Australia, and the market is a fragmented
about the early education needs of children and is          one, historically dominated by parent-run services,
heavily involved in community groups relating to            traditionally with about 70% of owners having just one
them. Mr Fonseca speaks to us about his own route           or two services.

                               The Australian Business Executive - www.TheABE.com.au                             15
CREATE
 CREATE
EDUCATE
 EDUCATE

DELIVERING
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BYBYCREATING
     CREATINGEXCEPTIONAL
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LEARNING
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Design
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Oxanda Education

      “It’s changing dramatically. Thirty years ago,         discovery. It provided some great insights, and there
that percentage was higher, but it’s grown from a            were some key elements to local business models that
cottage industry to a very sophisticated offering with       we’ve adopted.”
purpose built buildings with high levels of amenity,
                                                                   At the time Mr Fonseca and his family were in
and now taken forward as an industry by a range
                                                             Singapore, the world was experiencing the devastating
of sophisticated groups that provide a high level of
                                                             economic effects of the Global Financial Crisis. This
quality care.”
                                                             made it an extremely challenging period for many
      At the large end of the market in terms of
                                                             businesses, including childcare.
number of centres is Goodstart Early Learning with
over 600 centres and G8 Education with more than                   “You may recall that ABC Learning Centres, the
450 followed by a group of operators owned by large          large ASX listed operator, went into receivership in
private equity groups or not for profits, which have         2009, but from that tumultuous period Goodstart was
between 100-150 centres each. Oxanda sits below that         born. The key proponents for Goodstart were Social
from a size perspective within a cohort of sophisticated     Ventures Australia, who together with some other
private groups operating between 20 and 50 centres.          charitable institutions formed a consortium to bid and
      “The most positive aspect about the childcare          acquire ABC out of receivership.”
industry is it’s treatment as an essential service. We             Mr Fonseca’s previous time with Macquarie
saw that most dramatically during COVID – it was one         Bank had left him with contacts and former colleagues
of the few industries outside of the health industry         within Social Ventures, and he used this period to
where businesses remained open throughout the crisis.        network and spend time with them and executives
Even during the second and very long lockdown in
                                                             from Goodstart, introducing himself to an entirely new
Melbourne, all childcare centres in Melbourne (except
                                                             industry in the process.
those themselves affected by COVID) remained open.”
                                                                    “Leaving banking I had a vision and a mission to
       Mr Fonseca started Oxanda Education in 2013,
                                                             do something entirely different. That mission started
after seventeen years in investment banking. His last
                                                             with a clean sheet of paper and ultimately (after a
role was running a strategic solutions business across
Asia, based in Singapore. There were two elements to         while of being “clean”), turned into a business plan that
his time in the country that ended up being significant      involved me starting a childcare group.
in terms of his subsequent career transition.                      “What do you know about education or the
      “Our youngest child was actually born in               sector” people said. “You’re a banker”. “So, I thought,
Singapore, and we got to experience childcare and            let me be a banker and in banking style I used personal
early learning there. There’s a very heavy emphasis          and family capital to acquire 3 portfolios of centres in
on early education in Singapore and learning through         quick succession”.

                                The Australian Business Executive - www.TheABE.com.au                              17
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Oxanda Education

      “All of a sudden I’m no longer a banker. People        wanted to be a provider like no other, we had to ensure
started seeing me and us as a respected childcare            our centres matched who we said we are and what
operator and our network and connections grew from           we said we were doing. So in 2017 we sold virtually all
there”.                                                      of that acquired portfolio to a range of large groups,
      “In all of that, I acknowledged I had no               including G8 and Goodstart.
background in the sector so my most critical first step            “Today, we’re 20 greenfield centres open, with
along side of the portfolios acquired was to also hire a     another 15 opening in the next 24 months, and by the
leading and visionary Management team. I drew on my          end of our growth phase in a few years, we’ll be around
own experience from banking in identifying the right         the 50 centre mark, which puts us at the top end of
people and building an incredible tight knitted, leading     that middle segment of the market.”
edge culture.”
                                                                   Operating greenfield services has many benefits
       “We’ve benefitted immensely from our ability          for a group like Oxanda, affording the opportunity
to hire great talent in the educational and operational      to build centres from the ground up, with complete
space with high level experience and expertise from          control over location, design and specification.
other great organisations in the section, inclusive of
                                                                    “Our business model now is to develop and
legal, finance and compliance executives, and then
                                                             operate newly built centres in growth corridors in
combined that with my own people management,
                                                             Sydney, Melbourne and Southeast Queensland. The
financing, and development skills. Three of my Senior
                                                             next two decades will bring incredible population and
Management team (Rosina O’Brien, Kara Parata and
                                                             employment growth as well as associated infrastructure
Greg Smith) are from G8 Education and the remaining
                                                             (traditional and social) and amenity opportunities to
member Oliver Meehan was from one of Australia’s
                                                             Western Sydney and equivalent growth corridors in
leading law firms in the childcare space.”
                                                             Melbourne and South East Queensland and this has
      From a standing start and being a new entrant          childcare and Oxanda positioned very well on a go
in 2013 Oxanda Education grew to 31 centres entirely         forward basis.”
through acquisition.
        “They were great centres and we learned much                   The development side of the business
through that journey, but we’d taken those centres to
their limit and the journey had allowed us as a team to            From a development perspective, the most
focus in clearly on what centres we wanted to create         important pillar is sourcing and originating the best
and how we wanted to deliver our educational learning        opportunities and interacting with agents, developers,
environments.”                                               Real Estate Investment Trusts (REITs), architects,
                                                             project managers and builders. All this means a great
      “By 2017 we decided to pivot. We wanted to
                                                             deal of networking, time, research and relationship
develop our own centres – centres designed, built and
resourced with our go forward vision in mind – providing     management.
education and care in a way that really matched the                Oxanda Education has partnerships in place with
philosophies and rituals we had developed. If we truly       several REITs and Funds, including Arena REIT, HABEN

20                               The Australian Business Executive - www.TheABE.com.au
Oxanda Education

Property Fund, the Charter Hall Social Infrastructure         world class centre, describing its partner (Oxanda) as
Fund, Argus Investment Partners, Home Co and                  one of Australia’s leading private providers of Early
Primewest. It also works closely with the leading child       Childhood Education.
care agents CBRE, Burgess Rawson and Cushman and
                                                                     Mr Fonseca was equally impressed by the quality
Wakefield. On the building and architecture side it has
                                                              of work delivered by CCS, a specialist commercial
great relationships in Sydney, Melbourne and Brisbane
                                                              building firm focusing on industry leading early learning
with Childcare Construction Solutions, Lanskey
                                                              spaces. “CCS delivered an incredible centre ahead of
Constructions, Total Force Maintenance, Tango
                                                              time and budget,” he says. “The way they delivered a
Projects, Point Architects and Kaunitz and Yeung.
                                                              stunning and simply beautiful centre in a natural bush
       “Opportunities typically arise from a relationship     setting in an urban location was just phenomenal. It’s a
or referral. The property aspects of a transaction can        truly unique centre in a wonderfully unique setting and
involve a 2-3 year journey from the first discussion          I welcome families and children to visit it.”
to a centre opening and there are usually twists and
                                                                     CCS completed a full refurbishment of the
turns along the way. It’s thus important to have
                                                              existing building into an invigorating early education
committed and loyal development partners. This side
                                                              space. From inception to completion, Oxanda’s
of the business is relationship driven and we treat our
                                                              vision was to transform the existing building while
development partners inclusive of lawyers (King &
Collins and Arnold Bloch Leibler), financiers (NAB),          incorporating the natural bush land setting, creating
accountants (Maxim Chartered Accountants) and                 an urban space for the next generation of children to
planners (GSA Planning) as clients.”                          learn and grow. The centre is a success.

       “As we grow, we continue to develop new                                  Purpose and profit
relationships and given our increasing size and profile
new relationships and opportunities naturally come to                “We’re definitely for-purpose,” Mr Fonseca
us.”                                                          says. “But we’re also for-profit. What we find is that in
      Partnering with Oxanda Education on their               getting the purpose and the values correct, the profit
recently opened purpose-built centre, Bluebird Early          and the results come naturally. I think our three points
Education Roseville, in Sydney’s North Share, Childcare       of difference, our essence, are our people, our setup as
Construction Solutions (CCS) delivered an amazing             an organisation and our focus on excellence.”

                                 The Australian Business Executive - www.TheABE.com.au                              21
Oxanda Education

       On the people side, as noted earlier, Oxanda           getting success as a derivative. So, we think let’s deliver
has hired great people from other successful industry         a beautiful centre, in a high needs area, with great
players who have adapted to and thrived within the            educators that really care for the children, and then
Oxanda setup. The company has a very loose-tight              through all of that and everything we do, families and
management structure, and this helps the staff develop        the community will just want to come naturally.”
ideas, execute end to end and flourish.                              “At its most fundamental, we love WHAT we do
        “They’ve got a great entrepreneurial and visionary    and we love WHY we do it and this is what drives us.
spirit, and that comes through in everything that they        In essence, we’re as vocational as a not for profit and
do in terms of creating beautiful spaces, managing            its that vocational aspect and being on purpose that
all operational aspects and creating the philosophies,        generates the wins.
rituals and programmes that really encapsulate our                   “Our commitment to communities is unparalleled
core values regarding education and care and all this         and a key pillar of our core values. Childcare centres
combined is the underpinning aspect of our offering.”         are essentially community-based enterprises and as
       The group is privately owned, with Mr Fonseca          such we are very active in the communities in which
the sole Director and Shareholder. This is a key              we operate and dedicated to ensuring we’re making
difference and advantage and means Oxanda is not              a difference as well as listening to and satisfying the
beholden to a listed market or a private equity group         needs and wants of the community. That makes perfect
looking for fixed or increasing returns.                      sense and quite simply is good practice.”

       “No disrespect to those groups,” he adds. “It’s               “We’re also very mindful of the need to give back.
just to say that when I visit a centre, I’m never focussed    As our communities support us with their patronage,
on the budget. I’m focused on – are things right? Can         we support them. We’re very philanthropic with our
we improve things? What do we need to do to excel             time, resources and of course money to a wide range
here? We’ll always do what’s right, and in getting things     of community projects and needs across the Eastern
right we end up winning the hearts and minds of the           seaboard. Our main childcare brand is Bluebird but
people who want to come to our centres.”                      we also have a Western Sydney brand called Little
                                                              Giants which is a partnership with the GWS Giants AFL
       The focus on excellence encompasses all the
                                                              Club. It’s a partnership we’re very proud of. Under this
aspects that Mr Fonseca has already discussed. By
                                                              partnership, a percentage of revenue from the 3 Little
providing quality care and value for money, there’s           Giants Centres (Little Giants Oran Park, Little Giants
a symbiotic and positive vibrational exchange with            Auburn and Little Giants Killara) goes to the Giants
families. Everyone is happy and wins.                         and the Giants Foundation supporting people and
      “In holding true to those pillars, we end up            communities in need in Western Sydney.

22                                The Australian Business Executive - www.TheABE.com.au
Oxanda Education

                   Social infrastructure                                500 employees; and if we keep growing and continue
                                                                        to provide high quality care in these communities, then
      The future certainly looks bright for Oxanda                      we’re going to derive greater success as an organisation
Education. Mr Fonseca explains how the group intends                    and greater success for all the people involved.”
to remain privately owned but will still be looking to
                                                                              With childcare in Australia proving in the past
achieve significant growth within the coming years.
                                                                        to be a big political issue - one that can help win or
      “We’ve got a vision to be around the 50 centre                    lose elections - there is still a significant issue around
mark, relatively equally split between NSW, Victoria                    affordability that dominates political and community
and Queensland. I know all 3 states very well and I                     concerns.
find operating in these 3 states from a management
                                                                               “Yes, people will focus on affordability and I can
perspective easy – living in Sydney, I can be in
                                                                        appreciate that’s where people will want to start a
Melbourne and Queensland in 2 hours respectively,
                                                                        discussion but one has to look at all the elements in
spending time at the centres and with my Management
                                                                        the chain that goes into delivering a childcare centre
team as well as networking with developers and other
                                                                        inclusive of land prices, associated rents, employment
operators.”
                                                                        expenses and operating costs,” Mr Fonseca explained,
      With offices in the Gold Coast and Melbourne,                     “but the better place to start the conversation is the
and several operational staff members in Sydney in                      essential nature of childcare and the role it plays. That’s
addition to Mr Fonseca, Oxanda Education is already                     where the focus should be. Start the conversation with
well placed in the way it serves these three regions.                   the underpinning aspect of Australia needing a well-
      “Opening new services is the key and the path                     funded and resourced childcare sector and build from
we’re on. We never want to be static. If we grow                        there.”
we can provide bigger and better opportunities for                             “Thankfully, we’ve now reached the point where
people within the organisation. We have more than                       there is strong bipartisan support for childcare, its
                                                                        role as an essential service and the need to ensure its
                                                                        adequately funded. Go back a number of years, the
                                                                        Productivity Commission laid down the framework
                                                                        for childcare to be treated as an essential service and
                        Invest                                          for government to fund it and increasingly so on that
                                                                        basis.”
                                                                                “Greater government investment in childcare,
                                                                        increasing access and affordability drives increases
                                                                        in the participation rate which in turn increases
                       Create                                           workplace opportunities, gender equality, increased
                                                                        household income and GDP. Bottom line, the sum of
                                                                        all direct and associated economic and social benefits
                                                                        means that any government subsidies for childcare are
                         Grow                                           self-funding and in fact net positive economically and
                                                                        socially.”
                                                                               “That’s certainly the evidence from other
                                                                        countries. If you look at Scandinavia, their entire
     Haben Property Fund is a specialist property investor              childcare regime is virtually fully funded. Singapore is
      with a track record of delivering consistent returns              also a highly funded environment. Australia is definitely
        from primarily investing in, repositioning, and
                                                                        well funded but we could do more and the benefits are
       growing centrally located retail, mixed use and
                                                                        there for all to see.”
                 social infrastructure assets.
                                                                              Affordability for families comes down to what
       Haben offers wholesale/sophisticated investors                   Mr Fonseca calls “the gap”, that is, the difference
         and SMSFs the opportunity to invest through                    between the childcare fee that the parent is charged
              the purchase of units in its funds.
                                                                        and the amount that the government will fund - which
                                                                        is capped at a percentage of a scheduled childcare
                                     CONTACT US
                                                                        rate. Virtually all Oxanda centres fall well within the
                                     Phone: 02 9302 5900
                                     or visit haben.com.au              scheduled childcare rate meaning the “gap” if any is
                                                                        low – making the centre, the care and the offering,
                                                          AFSL 342515
                                                                        affordable for most families.

                                     The Australian Business Executive - www.TheABE.com.au                                      23
Oxanda Education

      “As I said earlier, there are many elements in a        to be in an industry that is directed towards social
pricing chain. All businesses are subjected to annual         infrastructure.”
increases in rents and wages. Some operators will                    At Oxanda we have an initiative called 2040. In
continuously seek to increase prices above those              2040 our current toddlers will be 21 and 22 years old.
benchmarks and that will happen in any sector but in
                                                              They will have completed early education at an early
those situations natural forces of demand and supply
                                                              learning centre, primary school, secondary school
should self-correct, and a new more efficient operator
                                                              and potentially some time in a tertiary institution or
should come in and fill that gap.”
                                                              completed a trade. Our initiative is us at Oxanda thinking
       “Overall, I think you’ll find it’s a pretty balanced   about what we need to do at our centres to assist the
market nationally in terms of demand and supply and           future 21- and 22-year-olds, the adults in 2040, to be
pricing. While there may be a shortage of childcare           bright, positive, forward thinking and socially engaged
in certain inner city areas due to land shortages or          adults in 2040. It’s an exciting initiative with lots of
higher than normal fees in certain areas overall, I think     possibilities and opportunities. We love the question,
that’s in the minority and approval agencies such as          and we love being a part of inspiring a love of learning.
Councils are aware of these pockets and putting in            If we can be a key asset in someone’s development and
place initiatives to correct this.”                           create early wins for children that create the building
       Mr Fonseca is clear that the industry is, overall,     blocks for success in later years and forever then we’ve
a good one, and well aligned with government and              done everything our mission says we wish to do and
social purpose, and as a social infrastructure asset is       that fills us with a lot of joy.
an excellent industry to be involved in.                            With a commitment to achieving excellence,
       “The most rewarding part of what I do is being         and the deep belief that learning is the ignition
at the centres,” he concludes, “and seeing the children       switch for change, Oxanda Education is providing
running around, playing and learning, and becoming            an irreplaceable service for children in South
social and school ready. We can’t really invest enough        East Queensland, NSW and Victoria. Find out
in social infrastructure as a society, and I think we         more about Oxanda Education by visiting
saw that during the peak of COVID. I’m really pleased         www.oxandaeducation.com

24                                The Australian Business Executive - www.TheABE.com.au
Love’s labour’s lost:
     The part ASIC plays in
     investor despair                                                                            Stewart Levitt

I
 n March, there was an inquest in Perth into the              are there considerations of humanity or public interest
 drowning deaths, in 2018, of two (2) teenage                 that might override the imperative of law enforcement.
 Indigenous boys in the presence of police.
                                                                    Compare the approach of WA Police to ASIC’s
      Police had been hotly pursuing them as suspects         intervention in the Mayfair debt securities saga.
seen jumping the fences of private homes near the
                                                                      On ASIC’s application, the Federal Court ordered
Swan Riverbank.
                                                              the winding-up of M101 Nominees Pty Ltd, which had
      Police caught one of the boys and guarded him           issued secured debentures promoted by Mayfair 101,
while watching the other four dive into the river - about     known as M Core Fixed Income Notes, on 29 January
300 metres wide at that point.                                2021. Grant Thornton, through its directors, Said
      An issue at the Inquest was whether police,             Jahani and Philip Campbell-Wilson, were appointed
detaining the straggler, gave too high a priority to          joint liquidators.
keeping him in custody rather than to trying to reach                M101 Nominees had raised approximately $67
two of the boys, crying for help. They appeared to be         million dollars from “sophisticated” or “wholesale”
drowning and in fact, did drown, well before any police       investors during 2019/2020.
reached them.                                                       ASIC and its preferred insolvency practitioners
     Was saving lives more important than guard               have created the questionable impression that Mayfair
duty? Should law enforcement always come first or             was an investment fund. It was a debt fund. The Mayfair

                                 The Australian Business Executive - www.TheABE.com.au                             25
Love’s labour’s lost:The part ASIC plays in investor despair

promoters borrowed money from the investors,                            The promoters of Mayfair 101 had entered into
who were actually lenders and issued M Core Notes,               a loan with Naplend with a four (4) month term with
notionally secured to entitle Noteholders to a fixed             interest, accruing at 2% per month and a default rate
return on their loan, in the nature of interest. Provided        rising to 48% per annum. Arguably, the nature of
that return was recovered by the lender with agreed              ASIC’s sudden intervention prevented the promoters
interest, as per the Notes, any profits generated by             from refinancing this loan or negotiating an extension
the investment of those funds accrued to the benefit             and placed the loan fairly and squarely in default.
of the promoters.                                                      ASIC’s crackdown on Mayfair 101 prevented the
      There is nothing sinister if the promoters                 promotion of its debenture products on any terms,
were intending to make a profit, since it was never              cutting-off a potential income stream.
represented that the Noteholders would acquire                         To invoke another English-language trope: The
an interest in assets but rather, good security and              Noteholders were literally cast out of the frying pan
repayment with interest, in accordance with pre-                 and into the fire. At least in the frying pan, there was a
agreed terms.                                                    prospect that something nourishing or at least, edible,
      Mayfair’s promoters had made riskier deals                 might emerge.
than they had disclosed and had portrayed the debt-                    ASIC’S chosen insolvency firm, Grant Thornton’s
funding as more secure than it really was.                       directors, Said Jahani and Philip Campbell-Wilson,
       The promoters also relied upon the expectation            were first appointed joint provisional liquidators
or hope of new investment and the projected ability              and then liquidators. Inevitably, Naplend would then
to make asset sales to cover liabilities and to leverage         appoint Receivers.
off the improved value of investments, made or yet to                  Nobody could contest the Naplend loan
be made.                                                         without paying the money “reasonably demanded”
        The promoters of the M Core Fixed Income                 by Naplend into Court or otherwise securing the full
Notes were involved in some risky trades. There was a            amount1 which would include interest accruing at
lack of synergy in material dates, relating to Mayfair’s         the 48% default rate. Foreseeably, that would also
liability to repay the Noteholders and the repayment             include astronomical charges usually associated with
dates on loans to and from related third parties.                receivers and the lawyers whom they appoint.
                                                                        The usual outcome once receivers are appointed
      The fact that the Noteholders did not have the
                                                                 is, “You can give an inch and they will take a mile!”
security that they were entitled to expect is partly
a result of the law, which exempts such placements                     Receivers and their lawyers generally are able
from regulation as Managed Investment Schemes                    to get away with charging “like wounded bulls”
requiring Project Disclosure Documents to be                     under the mortgage instrument which applies the
issued to prospective investors and lenders, who are             default interest rate to those charges, encumbering
deemed “sophisticated” under the Regulations to the              the security property until repayment is made. The
Corporations Act. A “sophisticated” or “wholesale”               course of conduct upon which ASIC embarked in
investor does not have to be particularly wealthy and            conjunction with the insolvency profession, would
has to invest not less than $500,000.00.                         not only have facilitated a feeding frenzy but would
                                                                 have ensured that the debenture holders have about
      The lack of protection afforded to sophisticated
                                                                 as much chance of recovering their money, as would
investors is a product of the slackening of the regulation
                                                                 a wounded mammal falling into the Amazon, of not
of the financial system by the Federal Government for
                                                                 being devoured by a school of piranhas.
all except litigation funders which the Government
hopes to stymie to protect the “big end of town” from                   In 11 March 2021, Said Jahani, the National
being exposed to shareholder and consumer Class                  Managing Partner, Financial Advisory of Grant
Actions, which the shareholders and consumers might              Thornton wrote to creditors, advising of his firm’s
not otherwise be able to afford.                                 current outstanding costs of $420,059.00 and that
                                                                 he anticipated future costs could bring that figure up
      The April 2020 ASIC intervention was justified
                                                                 to $859,059.00, to which should be added the legal
by the facts.
                                                                 fees incurred to Hall & Wilcox as Advisors to PAG, the
     In English, we have expressions which sum-up                Security Trustee, which by November 2020 totaled
what next happened: ASIC “threw the baby out with                $578,000.00 and he continued: This is only in relation
the bath water” and “killed the goose that laid the              to M101 and does not include the fees charged by the
golden egg”.                                                     receivers appointed by Naplend and their lawyers.

26                                The Australian Business Executive - www.TheABE.com.au
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