2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...

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2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
2021/22

NANAIMO
BUSINESS RESOURCE
                  + Relocation Guide

                           POST
Produced By
              TOURISM      PANDEMIC
              NANAIMO      BUSINESSES   CHAMBER
              STAY SAFE,   STAY         MEMBER
              STAY LOCAL   POSITIVE     DIRECTORY
2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
TourismNanaimo.com
2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
Welcome
to Nanaimo
Life really is better out here on the West Coast. Here,
you can go from downtown board meeting to wilderness
hiking or biking trails in just a few minutes. Hop a
seaplane and you’re in Vancouver in 20 minutes. Your
weekend surfing adventure in Tofino with the family is
less than a three-hour drive away. Mountain climbing in
Strathcona Provincial Park is even closer.

A classic West Coast community, the city of Nanaimo offers natural
beauty at every turn. Nanaimo has one of the country’s longest shorelines
and a forested mountain backdrop just outside downtown. You’ll find
natural wonders, vibrant festivals, unique culinary experiences, and so
much more. You’ll find your work-life balance in no time.

A COMMERCIAL HUB
Located on the east coast of Vancouver Island, Nanaimo is a commercial
hub for the island’s central and northern communities. Nanaimo
serves the 400,000 people living north of the Malahat Mountain – more
than half of Vancouver Island. The city is home to satellite offices for
Vancouver companies, a busy harbour port authority, and a cruise ship
terminal that serves megaships.

BY THE NUMBERS                       MAJOR INDUSTRIES
96,000 pop. in Nanaimo               ·   Construction & real estate
175,000 pop. in regional district    ·   Retail
                                     ·   Education
90 min. drive (113 km) north of      ·   Health care
Victoria, BC’s capital               ·   Government services
20 min. flight (55 km)               ·   Tech innovation & development
via floatplane or Helijet            ·   Tourism
from Vancouver Harbour               ·   Transportation

MEET OUR INDIGENOUS PEOPLE
Nanaimo was first settled thousands of years ago by the Coast Salish
Peoples who named the area “Sne-ney-mous” which means “a meeting
or gathering place”. The Snuneymuxw First Nation traveled from villages
along the Nanaimo River and False Narrows to build longhouses at
Departure Bay. Take a harbour ferry to Newcastle Island, traditionally
known as Saysutshun, to explore one of their sacred places and hear
fascinating stories.

AMAZING WEST COAST LIFESTYLE
Nestled between the ocean and a mountain range that runs the length
of the island, our protected city enjoys one of the mildest climates in
Canada … making golfing possible nearly year-round. Yes! You can golf,
sail, surf and ski all on the same day for many months of the year and
absolutely love where you live.                                             Image by Dirk Heydemann of HA photography

                                                                                                                    3
2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
• Keep a healthy space of 2 meters between you and others.
                                         • On trails and sidewalks, walk single file and step to the right to allow others to pass safely.

                                                     TABLE OF CONTENTS

PUBLISHER
Nanaimo Chamber
MARKETING AND
ADVERTISING SALES
                                                       Stay Local, Support Local
                                                                                                                                             6
Carly Cooke, Nanaimo Chamber
                                                THERE’S PLENT Y TO DO SAFELY AND RESPONSIBLY HERE IN NANAIMO
Lindsey Innes, Nanaimo Chamber
                                          To planNanaimo
                                                  your next  adventure visit TourismNanaimo.com
                                                                                                  9                                          13
MEMBERSHIP SUPPORT & SERVICES
                                                         Chamber               Business
                                                       Member Information                                      Resource Reference
Roberta Bowman, Nanaimo Chamber
DESIGN BY
Oneaftereight Design Studio

                                                                                             19                                              41
PHOTOGRAPHY                                            Nanaimo                                                 Chamber
CONTRIBUT0RS                                           Relocation Guide                                        Member Directory
Dirk Heydemann of HA photography

Nanaimo Chamber
                                                     WITH WHAT WE’VE BEEN THROUGH TOGETHER,
2133 Bowen Road
Nanaimo, BC V9S 1H8
                                                     THE FUTURE CAN ONLY LOOK BETTER.
                                                     CHAMBER CEO MESSAGE
t. (250) 756-1191
e. info@nanaimochamber.bc.ca                         Running a business at any time can be a perilous experience. Try running a business
nanaimochamber.bc.ca                                 during a global pandemic, a challenge that exceeds the imagination of even the most
                                                     pessimistic forecaster. Somehow, even at times like these, locals found the strength,
      /NanaimoChamber
                                                     courage and beliefs to exceed their own imagination on how to pivot and persevere.
      /NanaimoChamber                                Beginning much the same as any other year, 2020 dawned on us with the promise of
      /company/nanaimo-                              continued regional economic vitality, grounded in an economic foundation of service,
      chamber-of-commerce                            education and health care and buoyed by a solid tourism and hospitality sector. Quickly,
      /channel/UCw_-Hc0sWw                           COVID-19 shredded as markets were shuttered, customers retreated into social
      fRhXpNP7E7mKA                                  isolation and all our once-optimistic visions became clouded with uncertainty.

      /NanaimoChamber                                The key to entrepreneurial success is an innate ability to adapt to changing situations
                                                     and to adjust to the needs of the marketplace. More than ever before it is vital to
                                                     maximize the economic and potentials of the local community. When supply chains are
Cover image by Dirk Heydemann                        interrupted and traditional customer bases are depleted, it’s crucial to remember that
of HA Photography, shot on                           the greatest source of product as well as repeat and loyal customers are found right here
Saysutshun (Newcastle Island Marine                  in our own community.
Provincial Park) experiencing a unique               Friends, family, neighbours and associates already know you. Brand recognition is
Snuneymuxw First Nations cultural                    already in place, while your personal history of local commitment is the rock you lean
and environmental experience.                        on. Nanaimo and its surrounding region has become the global market your business
                                                     needs to cater to. In 2020, the drive to support ‘shop local’ has become more important
                                                     to business positivity than it ever has before. Now it’s time to expand on this positive
SPONSOR                                              track record.
                                                     ‘Business as Usual’ – it’s a time-honoured phrase that has no real meaning now. There
                                                     is nothing usual about the environment today’s businesses are challenged to operate
We live, work and play on                            in. What is usual and certain is that of the imagination, dedication and courage of our
the traditional territories of                       business community where we’ll find ways to successfully adapt to any rapidly changing
the Coast Salish Peoples –                           realities of this remarkable marketplace.
Snuneymuxw, Snaw-naw-as,
                                                     The ‘new normal’ is a new experience waiting for us to shape and define by throwing out
and Stz’uminus – and pay
                                                     the old ‘business as usual’. We have the opportunity to create a new future for each of
respect for that privilege.                          our businesses and our community overall. Let’s seize the opportunity together!
Hay ch qua
                                                     Kim Smythe, President & CEO
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2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
Travelling this year looks a little different. Let’s each do our part by staying
local, and dining, shopping, and visiting attractions nearby.

To help keep our community and visitors safe:

Wear a Mask
 • Masks are required in all public indoor settings and when physical distancing is difficult.
 • Bring your own travel kit, including hand sanitizer and spare clean face masks.

Book in Advance
 • Our attractions and restaurants have adapted to maintain physical distancing, which means there are
   fewer people on tours or seated together.
 • Many of our downtown businesses have extended patios for outdoor seating, or are offering takeout.
 • Booking in advance will prevent a missed opportunity to enjoy your favourite activity or delicious meal.

Parks & Public Spaces
 •   Be kind, be calm, and be patient.
 •   Follow all on-site directions and signage.
 •   Keep a healthy space of 2 meters between you and others.
 •   On trails and sidewalks, walk single file and step to the right to allow others to pass safely.

         THERE’S PLENT Y TO DO SAFELY AND RESPONSIBLY HERE IN NANAIMO

     To plan your next adventure visit TourismNanaimo.com
2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
NANAIMO’S BEST HIKES
                 One year into pandemic staycationing we’ve been off exploring
                 some of Nanaimo’s most-loved hiking trails along with a
                 few that are lesser known. Take a pic along the trail and tag
                 #ExploreNanaimo

                 Best for Birdwatching
                 Buttertubs Marsh Trail
                 This flat gravel trail (2 km) circles a marsh with so many birds it
                 often sounds like an aviary. Stop at the observation decks and use
                 a birdwatching spotting scope.
                 Runners up: Morrell Nature Sanctuary trails, Bowen Park trails

                 Best for Chasing Waterfalls
                 Ammonite Falls Trail
                 Knotted ropes help you navigate the steep slope to the cascading
                 waterfall at the end of this remote forested trail (4.5 km), where the
                 spray thunders in spring and fall.
                 Runners up: Beach Estates Park Trail, Bowen Park trails,
                 Colliery Dam trails

                 Best for Sky-High Views
                 Mount Benson Loop
                 An intense cardio workout, the 8-km loop that climbs 740 meters
AMMONITE FALLS
                 to Nanaimo’s mountain summit rewards you with panoramic
                 views of the city, Gulf Islands and beyond.
                 Runners up: The Abyss Trail at Extension Ridge,
                 Radar Ridge Trail at Linley Valley, Lantzville Lookout Loop

                 Best for Seeing Seals or Sea Lions
                 Cable Bay Nature Trail
                 This out-and-back trail (6.6 km) in Cedar welcomes dogs off-leash
                 and leads through towering forests to lookouts where sea lions haul
                 out on the rocky shoreline or bark from distant logging booms.
                 Runners up: Jack Point Trail, Neck Point Trail

AMMONITE FALLS
2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
5 Great Farm
& Artisan Tour Stops
Looking for COVID-friendly local fun this spring? Head to the
country for a tour! Meet baby animals and visit the artisan shops
in Nanaimo’s Cedar-Yellow Point area. Take a pic along the way
and tag #ExploreNanaimo

1. Yellow Point Farms
                                                                             SAYSUTSHUN / NEWCASTLE ISLAND
Peek over the fence at the adorable baby dwarf goats, babydoll        Image by Dirk Heydemann of HA photography
sheep, and chickens. The roadside stand sells fresh eggs and the        Courtesy of Petroglyph Develpment Group
farm store opens this summer. Follow on Instagram for your daily
dose of cute. Open by appointment: 250-619-9155.

2. Fredrich’s Honey
Learn about beekeeping (the family beekeeping history goes back
to Ukraine!), hear the hum of the bees and see the ‘condo’ towers
where the hives live. In the shop, check out the unpasteurized
honey, salves, lip balms, soaps, and beeswax candles. Open Wed.
– Sun. from 10am – 5pm.

3. Yellow Point Alpacas
At this farm, you can feed the alpacas over the fence while the
owners share interesting facts about their furry creatures. Pick up
a pair of coveted alpaca socks in the shop. Open by appointment:
250-722-2503.
                                                                                           GABRIOLA ISLANDW

4. Kleijn Nurseries & Garden Centre
Let the kids pick out starters for an herb or veggie garden on this
beautiful property in the country. The owners’ lovable dogs hang
out in the shop and always appreciate a good scratch behind their
ears. Open daily 10am – 5pm.

5. JoVic Pottery
Watch an artist at work on the potter’s wheel in this studio and
gift shop where decorative and functional stoneware is made.
Open Tues. – Sat. from 10am – 5pm. JoVic Pottery also has
a stall at the Cedar Farmers’ Market, open Sundays starting
on Mother’s Day (May 9th).

                                                                                            FREDRICH’S HONEY
2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
Keeping Nanaimo Connected
    Proudly and safely connecting Nanaimo to downtown Vancouver,
    Richmond (YVR South) and Sechelt with daily scheduled flights,
    private flights and parcel shipping solutions.

                                   On the waterfront in downtown Nanaimo
                                   harbourair.com | 250.714.0900 | 1.800.665.0212

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2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
Nanaimo Chamber
              Information

NANAIMO       Who Are We? . . . . . . . . . . . . . . . . . . . . . 10
              What Membership Offers  . . . . . . . . . . 10

CHAMBER       Optimism about the future  . . . . . . . . . 11
              Member Benefits . . . . . . . . . . . . . . . . . . . 11

INFORMATION
              Marketing Opportunities
              with Your Chamber . . . . . . . . . . . . . . . .  12

                         Image by Dirk Heydemann of HA photography
2021/22 NANAIMO + Relocation Guide BUSINESS RESOURCE - POST PANDEMIC BUSINESSES STAY - Greater Nanaimo ...
WHO ARE WE?                   WHAT MEMBERSHIP OFFERS
     A non-profit, membership
     organization committed              BENEFITS                                   CREDIBILITY
     to providing our members            Member-exclusive                                 Grow your
                                         offers, pricing                          reputation through
     with benefits and services
                                         and discounts                            Chamber affiliation
     designed to stimulate
     the economic growth
     of Nanaimo. We are
     self-funded and managed       VISIBILITY                                             ADVOCACY
     by a volunteer Board of       Through                                                    Raise your
                                   unique                                                          voice
     Directors and professional
                                   marketing                                                    through
     staff. Our members            and media                                               our work with
     represent a cross section     opportunities                                            government
     of local businesses and
     organizations of all sizes.

                                     LEARNING                                       CONNECTIONS
                                     Workshops for                                       Virtual and Live
                                     your continuing                                     Events to build
                                     professional            COMMUNITY                    your network
                                     development
                                                        A platform for you to be
                                                        part of something bigger

                                                       ROOM RENTALS
                                                       RENT OUR SPACE
                                                       WHEN YOUR
                                                       SPACE ISN’T
         DINE OUT · PATIO                              QUITE WORKSAFE
        DELIVERY · TAKE-OUT                            Meet your colleagues and clients at our
                                                       place – safely. Call for criteria.
        PICNIC · GIFT CARDS
        SHOP LOCAL ONLINE
                                                       Roberta Bowman: 250-756-1191
                                                       admin@nanamochamber.bc.ca

     www.nanaimochamber.bc.ca                          www.nanaimochamber.bc.ca

10
OPTIMISM ABOUT THE FUTURE
                              BENEFITS
                                                                      Despite the impacts the global pandemic
     Member-exclusive rates, discounts, and special offers.           has had on how we do business here at the
        Enhance and expand your benefits portfolio with               Chamber, we are working at full capacity to
     member-exclusive rates, discounts, and special offers to         ensure our members have the resources they
   increase purchasing power and provide additional value for         need to adapt accordingly.
                  your Chamber investment.
                                                                      While this past year has been difficult for our Board
                                                                      of Directors to make decisions as usual, and even more
                             LEARNING                                 difficult for our members to run business normally,
                                                                      this time has forced us to push many of our initiatives
          Opportunities for professional development.                 to the forefront as the pandemic continues to affect
  The Chamber produces professional development events and            our local economy.
      presents them through a variety of virtual platforms,           Since March of 2020, the Chamber has:
  and post them to our YouTube channel for viewing later, or in
   a group. Further development of these learning experiences         • Pivoted signature events and seminars
      continues to respond to changing needs of our times.              to online platforms
                                                                      • Increased educational information regarding
                                                                        current conditions
                             VISIBILITY
                                                                      • Enhanced advocacy with our local government
  Expand your reach through our unique marketing channels.            Although not how we traditionally connected in the past,
The Chamber offers its members a wide variety of platforms and        we continue to look forward to welcoming new members,
opportunities for members to raise awareness and communicate          and renewing members. It is our mission to act on new
directly within the business community. From event sponsorship        ideas and contributions from our members as the next
   to weekly e-blasts, social media, networking, NewsLine, the        year rolls out and our business community strengthens in
              Business Handbook and much more.                        resilience after a global pandemic..

                         CONNECTIONS
                                                                      MEMBER                INCREASE YOUR PURCHASING POWER

                  To our virtual community…                           BENEFITS              THROUGH MEMBER EXCLUSIVE BENEFITS.

  Right now, networking is focused on online platforms, social
   media channels and virtual get-togethers. We’ll continue to
 develop ways of making our new normal both more normal and
                  productive at the same time.
                                                                            Canada’s #1 Plan forEmployee Benefits

                             ADVOCACY

              A voice with all levels of government.
   We bring member input to City Council including economic
 development, taxation, affordability, downtown issues, and social
order in our community. We also work closely with elected officials
        and bureaucrats at the federal and provincial levels.

                           CREDIBILITY

                     Raise your reputation...
      The Chamber provides a platform for business leaders
   to increase positive perception and raise their reputation by
             affiliating their brand with the Chamber.
                                                                               For a full list of member exclusive benefits
                                                                                       contact the Chamber today

                                                                                                                                 11
MARKETING OPPORTUNITIES
     WITH YOUR CHAMBER
     memberservices@nanaimochamber.bc.ca

                                                                                UNTIL
     Virtual Event Series
     From information to education to inspiration, the Chamber’s 2021
     Virtual Event Series takes the place of our regular networking
     events like Luncheons, Business After Business and major special
     events. Do you have a story to tell, a great idea to share, an
                                                                            WE MEET AGAIN…
     accomplishment to celebrate, contact Carly at the Chamber for
     more info on how we can build a virtual event around you.

     Wednesdays – eBlast Day
     A Wednesday eBlast is a method of direct email-marketing
     and a popular promotional channel available exclusively to
     members. This benefit empowers members to share a stand-
     alone, tailored message to promote announcements, events,
     or special offers directly to the Chamber’s powerful database.
     Expand your reach and drive customers directly to your door!

     NEWSLINE e-Newsletter                                                        INFORM · EDUCATE · MOTIVATE
     Our member newsletter is emailed weekly each Friday.
     It is your one-stop source for information on the Chamber,
     members, the community, and the local business scene.
     Please contact the Chamber for ad inquiries.
                                                                        www.nanaimochamber.bc.ca
     Membership Mondays
     Three online stories profiling new members, long-time members,
     and members with stories to celebrate. These are all about YOU!

                                                                        MARCOMMS
     Business Resource & Relocation Guide
     A publication produced by the Chamber to provide business
     resource and Nanaimo relocation information. All members
     receive a FREE contact listing in the directory portion, and
     receive the exclusive benefit to advertise within. Distributed
     to each member, requests for information from outside
     Nanaimo and through Tourism Nanaimo.                               HIT YOUR
     Social Media Promotion
     Expand your reach by leveraging the Nanaimo Chamber’s social
                                                                        HOTTEST MARKET
     media channels and relay your message across our social media
     portfolio. Current platforms: Facebook, Instagram, Twitter,        EFFICIENTLY &
     LinkedIn, Google, YouTube. Find out how we can share your news.

     On our Website
                                                                        EFFECTIVELY…
     Our website nanaimochamber.bc.ca is one of the most
     popular local websites with the greatest reach. We give you
                                                                        DIGITALLY.
     the opportunity for exposure to a huge number of local             The Nanaimo Chamber’s digital marketing
     and outside inquiries. Not only members, but visitors,             communications program works for you.
     information-seekers, event audiences, and even out-of-town
     inquiries all end up viewing our website.                          Find out how to connect to Nanaimo’s
                                                                        business community… and beyond!
     Business Card & Brochure Racking
     A FREE service for all members! Drop off a supply of cards or      For more info: 250.756.1191
     brochures (4” X 9” works best) to keep our information racks       memberservices@nanaimochamber.bc.ca
     full of your promotions.                                           www.nanaimochamber.bc.ca

12
Business Resource
            Reference Table

BUSINESS    of Contents
            City of Nanaimo

RESOURCE
            Economic Development  . . . . . . . . . . . 14
            Starting a business in Nanaimo . . . . . 14
            14 Steps To Starting Your

REFERENCE
            Own Small Business in BC  . . . . . . . . . 14
            Business Resources  . . . . . . . . . . . . . . .  16
            Real Estate . . . . . . . . . . . . . . . . . . . . . . .  16
            Quick References  . . . . . . . . . . . . . . . . .  17

                        Image by Dirk Heydemann of HA photography

                                                                            13
CITY OF NANAIMO                                                                                                     STARTING A BUSINESS
ECONOMIC DEVELOPMENT                                                                                                IN NANAIMO
www.investnanaimo.com/business-environment                                                                          Thinking of moving to Nanaimo to start a
Business composition                                                                                                business? Check out these websites.
As with Canadian business composition, the majority of the businesses                                               Incorporation &                  Financing & Business
in the Nanaimo region are small to medium size enterprises. Approxi-                                                Registration BC                  Launch Support
mately 88 percent of the businesses are small, employing fewer than 19                                              Business Registry                Community Futures
                                                                                                                    www.onestop.gov.bc.ca            Development
people; 155 businesses (4%) have more than 100 employees.
                                                                                                                                                     Corporation
Businesses operating in Nanaimo are required to have a City of Nanai-                                               Business Licenses,
                                                                                                                                                     www.cfnanaimo.org
                                                                                                                    Zoning, Building Permits
mo business licence. As of Dec 31, 2019 there were 6,063 licences
issued for businesses operating in the city.                                                                        City of Nanaimo                  Small Business BC
                                                                                                                    www.nanaimo.ca                   www.smallbusinessbc.ca
Most of Nanaimo’s businesses are locally owned operations. 67%
describe themselves as locally owned and operated, 3% are franchise                                                 14 STEPS TO STARTING YOUR
operations and 9.49% are branch offices of larger companies.
                                                                                                                    OWN SMALL BUSINESS IN BC
Home-based businesses account for about 37% of total business licences
                                                                                                                    www2.gov.bc.ca/assets/gov/employment-business-and-econom-
issued. Many people choose to use their home as a “business incubator”                                              ic-development/business-management/small-business/ssbg.pdf
to test their initial business ideas and later move into commercial space.
                                                                                                                    1. Make Sure Running a Small Business is Right for You
The figure below details the number of business licences issued by
                                                                                                                       · www.smallbusinessbc.ca
the city of Nanaimo, by industry sector. As of December 31, 2019, the
                                                                                                                    2. Decide on a Business Structure
construction sector had the highest number of licenses, accounting
                                                                                                                       · www2.gov.bc.ca/gov/content/governments/
for 18.7% of the total. The retail sector has the second highest number
                                                                                                                         organizational-structure/ministries-organizations/
of business licences accounting for 12.9% of the total. The chart does                                                   ministries/citizens-services/bc-registries-online-services
not include unlicensed businesses, government service operations, or                                                   · www.corporationscanada.ic.gc.ca
not-for-profit organizations. City of Nanaimo data includes businesses                                              3. Develop a Business Plan
of every size including single proprietors.                                                                            · www.smallbusinessbc.ca
Business Licences 2020                                                                                              4. Secure Your Financing
                                                                                                                       ·   www.canadabusiness.ca/eng/program/search
Utilities                                           2
                                                                                                                       ·   www.ic.gc.ca/csbfp
Management of Companies & Enterprises               3                                                                  ·   www.futurepreneur.ca
Agriculture, Forestry, Fishing & Hunting            12                                                                 ·   www.womensenterprise.ca
Information & Cultural Industries                    40                                                                ·   www.communityfutures.ca
Education & Training                                     85 1.3%
                                                                                                                    5. Choose a Business Name and Have it Approved
Wholesale Trade                                           124 2.0%

Finance & Insurance                                       124 2.0%
                                                                                                                       · www.bcregistrynames.gov.bc.ca/nro/
                                                                                                Total = 6,281
Manufacturing                                              157 2.5%                                                 6. Register Your Business
Transportation, Warehousing & Storage                      169 2.7%
                                                                                                                       · www.onestop.gov.bc.ca
Arts, Entertainment & Recreation                             207 3.3%
                                                                                                                    7. Secure Your Online Presence
Accommodation & Food Services                                      314 5.0%

Real Estate & Leasing                                                  445 7.1%                                     8. Register for Provincial Sales Tax (PST)
Administration & Support,
Waste Mgt & Remediation                                                  515 8.2%                                      · www.gov.bc.ca/pst
Healthcare & Social Assistance                                                639 10.2 %
                                                                                                                    9. Register for Goods and Services Tax (GST)
Other Services (except Public Administration)                                 657 10.5%
Retail                                                                             749 11.9%                        10. Complete Other Registrations
Professional, Scientific & Technical Services                                       807 12.8%                          · www.worksafebc.com
Construction                                                                                          1,232 19.6%      · www.cra-arc.gc.ca
Source: City of Nanaimo 2020
                                                0        200   400      600       800   1,000 1,200                 11. Investigate Additional Business
                                                                                                                        Registrations and Requirements
Trade area
                                                                                                                       · www.labour.gov.bc.ca/esb
Nanaimo’s location has helped the city develop as an important retail,                                                 · www.itabc.ca
service, transportation and distribution centre for central and northern                                               · www.cipo.gc.ca
Vancouver Island. The city has about 58% of the Nanaimo Regional District                                           12. Identify Permit and Licensing Requirements
population, but has 75% of the region’s retail and service floor space.                                                · www.bizpal.ca
The city’s primary trade area comprises about 164,235 people drawn from                                             13. Get Support
the Nanaimo Regional District and the town of Ladysmith. This trade area                                               · www.mentorshipbc.ca
has been growing due to population growth. On average, the primary trade                                            14. Check Out Other Useful Resources
area grew by 5.93% between 2011 and 2016.
                                                                                                                       · www.smallbusinessbc.ca
14                                                                                                                     · www.servicebc.gov.bc.ca
50
BUSINESS RESOURCES                                                    REAL ESTATE
Aboriginal Business               FrontCounter BC                     460 Realty                                    1st View Real Estate
Service Network                   www.frontcounterbc.gov.bc.ca        (250) 591-4601                                Developments
www.fnbc.info/org/                                                    www.460realty.com                             (250) 338-5466
aboriginal-business-service-      Futurpreneur                                                                      www.1stview.ca/Nanaimo-
network-society                   www.futurpreneur.ca                 Century 21 Harbour Realty                     Vancouver-Island-BC/c6/
                                  Industry Training Authority         (250) 760-1066
Address Change BC                                                     www.century21.ca/harbourrealty                RE/MAX of Nanaimo
www.addresschange.gov.bc.ca       www.itabc.ca                                                                      (250) 751-1223
                                                                      Coldwell Banker                               remaxofnanaimo.com
BC Jobs Plan                      Investment Capital Programs
                                                                      Slegg Realty
www2.gov.bc.ca                    www.equitycapital.gov.bc.ca
                                                                      (250) 756-9700                                Royal Lepage
BC Online                         MentorshipBC                                                                      Nanaimo Realty
www.bconline.gov.bc.ca            www.mentorshipbc.ca
                                                                      Colliers International                        (250) 758-7653
                                                                      (250) 740-1060                                www.royallepagenanaimo.ca
BCBid                             Ministry of Small Business          www.collierscanada.com/en-ca/
www.bcbid.gov.bc.ca               and Red Tape Reduction              canada/cities/nanaimo                         Royal Lepage Nanaimo
                                  www.gov.bc.ca/smallbusiness                                                       Realty Gabriola
BizPaL                                                                Engel & Volkers                               (250) 247-2088
www.bcbizpal.ca                   OneStop Business Registry           (Vancouver Island)                            www.royallepagegabriolaisland.ca
                                  www.onestop.gov.bc.ca               (778) 433-8885
Business Development
Bank of Canada                                                        www.nanaimo.evcanada.com/en                   Sutton Group
                                  Province of British
www.bdc.ca                                                                                                          West Coast Realty
                                  Columbia                            Multiple Listing
                                                                                                                    (250) 756-2112
                                  www.gov.bc.ca                       Service - Canada
Canada Business Network                                                                                             westcoastnan.sutton.com
                                                                      www.REALTOR.ca
www.canada.ca                     Service BC
                                  www.servicebc.gov.bc.ca                                                           Vancouver Island
Canada Revenue Agency                                                 NAI Commercial
                                                                                                                    Real Estate Board
www.cra-arc.gc.ca                                                     (250) 753-5757
                                  Small Business BC                                                                 (250) 390-4212
                                                                      www.naivanisle.ca
Canadian Company                  www.smallbusinessbc.ca                                                            www.vireb.com
Capabilities Database             Small Business
www.ic.gc.ca/eic/site/icgc.nsf/   Profile Highlights
eng/home                          www.gov.bc.ca/small
Canadian Franchise                businesshighlights
Association
                                  Small Business Resources
www.cfa.ca
                                  www.smallbusinessbc.ca
Canadian Intellectual
                                  Starting a Restaurant in B.C.
Property Office
                                  www.gov.bc.ca/startingarestaurant
www.cipo.gc.ca
                                  Starting a Small
Community Futures
                                  Business Guide
British Columbia
                                  www.gov.bc.ca/startinga
www.communityfutures.ca
                                  smallbusiness
Corporate Online
                                  Trade and Invest
www.corporateonline.gov.bc.ca
                                  British Columbia
                                                                                            24 Hour Security Monitoring
Corporations Canada               www.britishcolumbia.ca/invest                           Climate Controlled Indoor Units
www.corporationscanada.ic.gc.ca                                                       Access 365 days a year, 24 hrs a day
                                  Western Economic
Employers’ Advisers Office        Diversification Canada                                   Friendly and Professional Staff
www2.gov.bc.ca/gov/content/       www.wd-deo.gc.ca/eng/home.asp
employment-business/employers/
                                                                                         Free No Obligation Reservations
employers-advisers-office         Women’s Enterprise Centre BC                                  Month to Month Rentals
                                  www.womensenterprise.ca
Employment Standards Branch                                                               Online Reservations & Move Ins
ww2.gov.bc.ca/gov/content/        WorkBC.ca
                                                                                               Packing supplies for sale
employment-business/employ-       www.workbc.ca
ment-standards-advice/em-                                                  All Ground Level Units, majority drive up accessible
                                  WorkBC Employment
ployment-standards
                                  Services Centres                                              New, Clean and Secure
eTaxBC
www2.gov.bc.ca/gov/content/
                                  www.WorkBCCentres.ca

                                  WorkSafeBC
                                                                                    OPENING SPRING 2021
taxes/etaxbc
                                  www.worksafebc.com
                                                                                  1530 Harold Rd | Nanaimo, BC V9X 1T4
                                                                        Ph: (250) 734-0325 | Email: admin@visselfstorage.ca | Website: www.viselfstorage.com

16
QUICK REFERENCES
BC Auto Insurance            College of Physicians           Nanaimo Economic                       Service Canada
www.icbc.com/autoplan        & Surgeons of BC                Development                            www.servicecanada.gc.ca
                             www.cpsbc.ca                    www.investnanaimo.com
BCAA                                                                                                Tenant Questions
www.bcaa.com                 Government of B.C.              Nanaimo Real Estate Listings           www.tenantsbc.ca
                             www.gov.bc.ca                   www.realtor.ca                         www2.gov.bc.ca/gov/content/
BC Ferries                                                                                          housing-tenancy/residential-
www.bcferries.com            Island Health Authority         Port of Nanaimo                        tenancies
                             www.islandhealth.ca             www.npa.ca
Better Business Bureau                                                                              Tourism British Columbia
of Vancouver Island          Ladysmith Nanaimo Public        Regional District of Nanaimo           www.hellobc.com
www.bbb.org/ca/bc/victoria   Schools / School District #68   www.rdn.bc.ca
                             www.sd68.bc.ca                                                         Tourism Vancouver Island
Chambers of Commerce                                         Service BC                             www.tourismvi.ca
Group Insurance Plan         Nanaimo Airport                 www2.gov.bc.ca/gov/content/gov-
www.chamberplan.ca           www.nanaimoairport.com          ernments/organizational-structure/     Vancouver Island University
                                                             ministries-organizations/ministries/   www.viu.ca
City Of Nanaimo              Nanaimo Affordable Housing      citizens-services/servicebc
Economic Development         (250) 755-1158
www.investnanaimo.com        www.nahs.ca

                                                                                                                                   17
AERIALS I CORPORATE I PRODUCTS I HOSPITALITY I INTERIOR
EXTERIOR I EVENTS/EDITORIAL I ENVIRONMENTAL I BUSINESS PORTRAITURE

What does your BUSINESS PORTRAIT
say about you and your business?

                         LET’S TALK
                             About how we can create the right
                             message, increase awareness to your
                             business and elevate your brand.

                                 DIRK HEYDEMANN
                                    t. 250.729.5444
                       e. heydemannphoto@shaw.ca
                          www.haphotography.com
Nanaimo Relocation
             Guide Table of Contents

NANAIMO      Municipal Government Services  . . . . 20
             Infrastructure & Utilities . . . . . . . . . . . . 20

RELOCATION   Governances  . . . . . . . . . . . . . . . . . . . . . 20
             How to Choose a Professional
             Moving Company  . . . . . . . . . . . . . . . . . 22

GUIDE        Motor Vehicle Licensing
             and Insurance . . . . . . . . . . . . . . . . . . . . . 23
             Transportation . . . . . . . . . . . . . . . . . . . . 23
             Financial Institutions  . . . . . . . . . . . . . . 24
             Media & Communications . . . . . . . . . . 26
             Shopping . . . . . . . . . . . . . . . . . . . . . . . . . 26
             Housing . . . . . . . . . . . . . . . . . . . . . . . . . . 27
             Education  . . . . . . . . . . . . . . . . . . . . . . . . 28
             Colleges and Trade Schools . . . . . . . .  31
             Employment Services  . . . . . . . . . . . . .  31
             Health & Community Services . . . . . . 32
             Health Care in British Columbia . . . . . 32
             Seniors Services  . . . . . . . . . . . . . . . . . . 33
             Seniors Residences . . . . . . . . . . . . . . . . 33
             Community Services & Recreation . . 34

                                                 NANAIMO JAZZ FESTIVAL
                         Image by Dirk Heydemann of HA photography

                                                                              19
MUNICIPAL GOVERNMENT SERVICES
                                                                                                              GOVERNANCE
Nanaimo City Council
An elected Council comprised of a Mayor and eight Councillors governs the City of Nanaimo.                    Member Legislative
                                                                                                              Parliament Assembly
They can be contacted at mayor&council@nanaimo.ca. A list of their individual contacts is available
                                                                                                              (MLA)
on the city website: www.nanaimo.ca or call the city at (250) 754-4251
                                                                                                              Sheila Malcolmson
Public Safety                                                                                                 Nanaimo
                                                                                                              Sheila.Malcolmson.mla@leg.bc.ca
Policing services are provided by the Royal Canadian Mounted Police. Their non-emergency
                                                                                                              sheilamalcolmson.ndp.ca
number is (250) 754-2345. For more information on local police services, click on
                                                                                                              Adam Walker
www.nanaimo.ca/EN/main/departments/Police.html
                                                                                                              Parksville – Qualicum
                                                                                                              adam.walker.mla@leg.bc.ca
Fire Protection
                                                                                                              bcndpcaucus.ca/mla/
Fire protection is provided by the City of Nanaimo Fire Department from seven fire stations located           adam-walker
around the city. Their non-emergency number is (250) 753-7311. Information: www.nanaimo.ca/EN/
                                                                                                              Doug Routley
main/departments/FireRescue.html                                                                              Nanaimo-North Cowichan
                                                                                                              doug.routley.mla@leg.bc.ca
Ambulance Services                                                                                            dougroutley.ca
Call (250) 758-8181 for non-emergency. 911 in case of any emergency.
                                                                                                              Snuneymuxw
Regional District of Nanaimo                                                                                  First Nation
The Regional District of Nanaimo provides regional government services in Nanaimo, Lantzville,                Chief Michael Wyse
Parksville, Qualicum Beach and seven unincorporated Electoral Areas on the east coast of Vancouver            www.snuneymuxw.ca
Island. The RDN’s primary governing roles include public transit, solid waste management, regional
parks management, and environmental stewardship. Find more information: www.rdn.bc.ca or                      Vancouver Island
                                                                                                              University
phone (250) 390-4111, Toll-Free in BC: 1-877-607-4111
                                                                                                              Dr. Deborah Saucier
                                                                                                              President and Vice-Chancellor
                                                                                                              www.viu.ca
UTILITIES & INFRASTRUCTURE
                                                                                                              Greater Nanaimo
Electricity                                                                                                   Chamber of Commerce
Electricity is provided by BC Hydro, a Provincial Crown Corporation. For detailed rate information            Kim Smythe, CEO
for businesses, contact BC Hydro’s Nanaimo office at 1-800-224-9376. www.bchydro.com                          www.nanaimochamber.bc.ca

Natural Gas                                                                                                   Nanaimo Port Authority
Rates vary with consumption / usage classification. Contact the Nanaimo office of FortisBC at                 Ian Marr, CEO
(250) 751-8300. www.fortisbc.com                                                                              IMarr@npa.ca
                                                                                                              www.npa.ca
Heating Oil
The primary local supplier is Columbia Fuels – (250) 751-2000. www.columbiafuels.com                          School District 68
Enex Fuels is another provider – 250-754-3639. www.enexfuels.ca                                               Scott Saywell,
                                                                                                              Superintendent
Garbage Disposal & Recycling                                                                                  of Schools/CEO
The City and Regional District provide weekly residential garbage, recycling and compost collection           www.sd68.bc.ca
and disposal services. Information here: www.nanaimo.ca/Garbage_Calendar or contact:
                                                                                                              Nanaimo Airport
(250) 758-5222. Businesses are required to contract commercial waste management service                       Commission
providers. A listing of these is available on the Chamber website in our ‘Member Directory’.
                                                                                                              David Witty, Chair
                                                                                                              www.nanaimoairport.com
Telephone
Cellular service is available from all popular carriers. Telus and Shaw both provide land-line                Island Health
telephone communications infrastructure with main installation, sales and services stationed in               Kathy MacNeil, President
Nanaimo. For additional information, contact Telus at 1-888-811-2828 (www.telus.com) or Shaw                  & Chief Executive Officer
at (250) 760-1999 (www.shaw.ca)                                                                               www.viha.ca

Internet Access                                                                                               Regional District
Although there is not a municipal ‘free wi-fi’ policy, Shaw Go Wi-fi operates in Nanaimo. Most                of Nanaimo
businesses, especially hospitality and service businesses offer free wi-fi when frequenting their business.   Tyler Brown, Chair
                                                                                                              www.rdn.bc.ca

20
21
HOW TO CHOOSE A PROFESSIONAL                                                   Below are others’ tips:

MOVING COMPANY                                                                 • Make arrangements with your mover as far in advance
                                                                                 as possible. Last-minute calls during the busy season
                                                                                 may mean spending extra money or not finding a
Moving can be a very stressful process, whether                                  mover at all.
your going across town, across the country or                                  • If you’re moving into an apartment, reserve
across the world. There are many great movers in                                  the elevator.
Canada, but it can be difficult to pick one.                                   • If you are moving into a house, arrange for street
                                                                                 parking if needed. In the winter, make sure that the
When choosing a moving company, it’s important to do your research to            driveway is cleared of snow.

ensure you know exactly who you’re entrusting your possessions to. After       • Moving in the winter can throw you challenges you
all, your belongings are more than ‘stuff’– they are your life and memories.     never thought of. Do not put objects that can’t be
                                                                                 frozen in the truck. Keep them with you.
You will be offered a wide variety of services at prices that differ from
                                                                               • Keep your valuables with you. That means jewellery,
mover to mover. Some prices will be significantly different from                 money and important documents. Movers will not
others. Ask yourself the following questions:                                    accept responsibility for these items.
1. What am I risking by not fully checking out my mover?                       • Leave clothing and bedding in dresser drawers.
   (Hint: All my possessions will be in their care.)                             Remove breakables and don’t overload.
                                                                               • Leave furniture in its original place. Don’t move it all
2. Will my goods arrive on time, complete and in good condition?
                                                                                 to one room.
3. Is this mover capable of doing the job?                                     • Keep any luggage you will need on the trip separate.
                                                                               • Take down any pictures, fixtures or photos hanging
When choosing a mover, it’s important to find out all you can about              from the wall before the movers arrive.
the company:                                                                   • If you will be packing yourself, start well in advance of
1. Do a reference check with your local Better Business Bureau and the           moving day. Discard any unwanted items.

   Canadian Association of Movers. Look into the moving company’s              • Defrost your freezer before moving day. Pack food in
   years of business, ratings and reviews. If there were complaints filed,       boxes, laundry baskets or camping coolers. Use up as
                                                                                 much food as possible in the weeks before the move.
   how were they resolved and were they done quickly.
                                                                               • Mark the sides and the top of cartons for easy
2. Is the Moving Company associated with known, reputable, Long                  identification. You will want to write a quick summary
   Standing, Van Line?                                                           of contents, as well as the room (i.e., kitchen, main
                                                                                 bedroom) in which they’re required.
3. Is the company invested in the community? Do they have a
   warehouse and secure premises? Visit it and see if the facility is the      • Be careful not to overpack a carton. Heavy items
                                                                                 (such as hardcover books) should be packed in
   kind of space where you would want your furniture stored.
                                                                                 smaller containers.
4. Look at their vehicles. Are they clean, in good repair and fully            • If you have pets, be sure you have carrying cages.
   equipped to do your move?
                                                                               • Hire a babysitter for the day if you have children.
5. Do they wrap all furnishings in clean Moving Blankets? Are                  • Walk through your house or apartment with the
   upholstered items protected by plastic coverings? How will they               mover indicating special-care items or giving
   protect your floors?                                                          specific instructions. Always be sure there is someone
                                                                                 to do this with the mover. This step might help you
6. Ask the mover for references.
                                                                                 avoid heartache when your belongings arrive at the
7. Is the price significantly lower than others? Is this because the             new house.
   mover is using shoddy equipment, minimal or sub-standard                    • Verify the delivery address with the mover and
   packing material or untrained personnel?                                      provide information about how you can be contacted
                                                                                 at the new dwelling.
8. Is the deal for cash? If it is, chances are you won’t have to pay taxes
                                                                               • Try to be at the new home before the movers
   and the mover is not going to pay them to the government. BUT
                                                                                 start unloading. Know where you want your
   there is no record of your move and the mover will assume no                  belongings placed.
   liability for losses or damage.
9. Does the mover have an insurance certificate? If he does, then
   when you pay for insurance, your goods are insured; if he does not,
                                                                               If you’ve planned well, this day will be
   then…good luck!                                                             stress-free and an exciting adventure.
10. Does he have a Workers’ Compensation Board certificate? If he              If you planned poorly, however, moving
    does, no problem; if not, you may be liable for any injuries incurred      day will be full of problems, headaches
    by his workers on your premises.                                           and, in some cases, disasters.

22
MOTOR VEHICLE                                                             TRANSPORTATION
LICENSING AND INSURANCE                                                   One of Nanaimo’s greatest natural assets is its geographic location.
                                                                          It accounts for its early establishment as a ‘gathering place’ and has
For New Residents                                                         led to its acknowledgement as a transportation hub for the island.
Driver’s License                                                          An all-weather airport, floatplane terminal, 3 BC Ferries terminals,
If you are new to British Columbia and drive a vehicle, you need to       a recently enhanced highway system (Island Parkway), and a public
obtain a BC driver’s license within 90 days of moving here. This can be   transit system spanning a widely spread-out community. The
done at the Service BC Government Agents Office located at 460 Selby      average commute time from the outer boundaries of the city to
Street in Nanaimo or at ICBC Driver Licensing at 6475 Metral Drive.       downtown is 20 minutes.
New residents who hold a Canadian, American, Austrian, German,            Air
Swiss, Japanese, or South Korean license can usually complete their       The Nanaimo Airport – YCD, operated by the Nanaimo Airport
license exchange the same day, provided they bring all necessary          Commission, is located 15 km south of the city. It is an all-weather (ILS)
documents. Visit: www.icbc.com/driver-licensing                           airport capable of handling medium size passenger jets (Boeing 737’s etc).
Students: If you normally reside out-of-province but are attending a      The airport’s commercial interests are served by carriers such as WestJet,
recognized BC educational institution, you can continue using your        Air Canada & Island Express offering multiple flights daily to Vancouver,
valid non-BC driver’s license.                                            Calgary, Victoria, Abbotsford, Boundary Bay, Sunshine Coast and
                                                                          Comox. Charter services are also available. For additional information,
Automobile Insurance                                                      contact the airport at (250) 245-2157 (www.nanaimoairport.com).
All motorists in BC must carry basic automobile insurance. For            The Nanaimo Seaplane Terminal, operated by the Nanaimo Port
residents, it is provided through the Insurance Corporation of            Authority, provides customer comfort and technical/security services
British Columbia’s (ICBC) Basic Autoplan. For more information:           for seaplane flights from downtown Nanaimo aboard carriers
www.icbc.com/insurance                                                    Harbour Air (www.harbourair.com) and Sunshine Coast Air
                                                                          (www.sunshinecoastair.com). Charter flights are also available.
                                                                          Multiple daily regularly scheduled flights to YVR South, the Sunshine
                                                                          Coast and the downtown Vancouver Float Plane Terminal are
                                                                          available. Seair Seaplanes offers flights from their Departure Bay
                                                                          terminal. www.seairseaplanes.com
                                                                          Daily Helijet service operates from the Port of Nanaimo Cruise Ship
                                                                          Terminal, next to downtown Nanaimo, landing at their Heliport on the
                                                                          downtown Vancouver waterfront next to SkyTrain, WestCoast Express, and
                                                                          Seabus in the heart of the waterfront commercial district. www.helijet.com

                                                                          Ferries
                                                                          Regularly scheduled ferry service is available between Nanaimo and
                                                                          Vancouver via the Departure Bay/Horseshoe Bay route (1 hour 40
                                                                          minutes) or the Duke Point/Tsawwassen (2 hour) route. The third
                                                                          ferry terminal operated by BC Ferries runs between downtown
                                                                          Nanaimo and Gabriola Island (40 minutes). Adjacent communities
                                                                          offer BC Ferry services to Gulf Islands. For more information, contact
                                                                          BC Ferries at 1-888-BCFERRY (223-3779). www.bcferries.com

                                                                          Public Transit
                                                                          RDN Transit System
                                                                          (250) 390-4531
                                                                          www.bctransit.com/nanaimo/home

                                                                          Taxis
                                                                          Yellow Cab Nanaimo                    AC Taxi Nanaimo
                                                                          (250) 751-1111                        (250) 753-1231
                                                                          www.nanaimotaxi.ca                    www.actaxi.ca

                                                                          Bus Transportation
                                                                          Wilson’s Transportation
                                                                          250-475-3235
                                                                          www.wilsonstransportation.com

                                                                                                                                                  23
FINANCIAL INSTITUTIONS
Bank Of Montreal              The Frank Allen                TD Canada Trust
www.bmo.com                   Financial Group Inc.           www.tdcanadatrust.com
Dickenson Branch              mr-rrif.com                    Terminal Park Plaza Branch
6908 North Island Hwy.        1605 Bowen Road                1-1150 Terminal Ave. N.
(250) 390-5086                (250) 753-2101                 (250) 754-7731
Terminal Park Branch                                         Longwood Station Branch
                              HSBC
1533 Estevan Rd.                                             1-5777 Turner Road
                              www.hsbc.ca
(250) 754-0564                                               (250) 390-1248
                              101-6551 Aulds Road
Business Development                                         Downtown Branch
                              (250) 390-0668
Bank of Canada                                               9 Nicol St.
www.bdc.ca                    Insight Holdings               (250) 734-7590

500-6581 Aulds Rd.            2046 Boxwood Road              Dufferin Branch
1-888-463-6232                (250) 716-1531                 1810 Dufferin Cres.
                                                             (250) 716-2600
Canadian Imperial             Island Savings
Bank Of Commerce              Credit Union
www.cibc.ca                   www.iscu.com
Port Place Branch             Nanaimo Location
66-650 Terminal Ave.          97-6631 Island Hwy. N.
(250) 716-2060                (250) 390-7070
North Island Hwy. Branch      Cedar Location
6570 North Island Hwy.        1830 Cedar Rd
(250) 756-3430                (250) 722-7073
Country Club Branch
123-3200 North Island Hwy.    Kell Ann Holding Ltd.            Julia Jenkins, EPC
                                                               Master Financial Services Corp.                       (250) 390-3331
(250) 756-3400                6305 Waterbury
                                                               Retirement Planner / Pension Consultant                jaj@telus.net
                              (250) 751-8263                   Writer / Editor / Author -“I Am Aani Littlecrab”   www.elderplan.ca
Canadian Western Bank
www.cwbank.com                President’s Choice
                              Financial Pavilion & ATM
6475 Metral Drive             The Real Canadian Superstore
(250) 390-0088
                              6435 Metral Drive
Coast Capital Savings         (250) 390-6700
Credit Union
www.coastcapitalsavings.com   Royal Bank Of Canada
                              www.rbc.com
6581 Aulds Rd.
(250) 483-7000                Main Branch
                              205 Commercial St.
Coastal Community             (250) 741-3500
Credit Union                  Brooks Landing Branch
www.cccu.ca                   110-2000 Island Hwy. N.
Bowen Rd. Branch              (250) 758-7381
2350 Labieux Rd               Central Walk Branch
(250) 729-2569                49-6631 North Island Hwy.
Harbourfront Plaza            (250) 390-4311
111-59 Wharf St.
1 888-741-1010                Scotiabank
                              www.scotiabank.ca
Southgate Branch
111-50 Tenth St.              Main Branch
1 888-741-1010                65 Commercial St.
                              (250) 716-2300
DayStar Financial
5144 Metral Drive
                              Nored Plaza Branch
                              101-6750 N. Island Hwy.
                                                                          250.758.8383
(250) 760-1188                (250) 390-5975
                                                                                frontdesk@jjacpa.ca
                                                                                   www.jjacpa.ca
                                                                               103-4535 Uplands Drive
                                                                               Nanaimo, BC V9T 6M8
24
EDGEWOOD             Helping our community
         EHN CANADA          thrive in recovery since 1994

There is hope.   There is help.   Recovery is possible.
250.751.0111                            www.edgewood.ca
                                                             25
MEDIA & COMMUNICATIONS                                                    SHOPPING
Newspapers                                    Radio Stations              Shopping Centres
Nanaimo News Bulletin                         CHLY Co-op Radio
777B Poplar St.                               www.chly.ca
                                                                          Port Place Shopping Centre - 650 S. Terminal Avenue
Nanaimo, BC V9S 2H7                                                       Anchor Tenants: Thrifty Foods, London Drugs, BC Liquor Store, Great
(250) 753-3707                                Coast 91.7 FM               Canadian Casino, CIBC, TD/Canada Trust, Wendy’s, Noodle Box,
                                              (604) 741-9170
www.nanaimobulletin.com                                                   Subway, Dollarama, Medical Arts, Life Lab
                                              www.mycoastnow.com
Vancouver Island
Business Examiner                             The Wolf – 106.9 FM         Beban Plaza - 2220 Bowen Road
25 Cavan St.                                  (250) 758-1131              Anchor Tenants: Quality Foods, Central Drugs, Landlubbers Pub
Nanaimo, BC V9R 2T9                           www.1069thewolf.com
1 866-758-2684                                                            Brooks Landing -2000 N. Island Highway
                                              The Wave – 102.3 FM
www.businessvi.ca                                                         Anchor Tenants: Save-On-Foods, Royal Bank, Staples,
                                              (250) 758-1131
Publications                                  www.1023thewave.com         Home Hardware, Shanghai City Restaurant
Nanaimo Magazine                              Television Stations         Country Club Mall - 3200 Island Highway
(250) 585-2767
www.nanaimomagazine.ca
                                              CHEK TV                     Anchor Tenants: Save-On-Foods, Liquor Store, CIBC, JYSK
                                              Phone: (250) 383-2435       www.countryclubcentre.com
VI Weekly                                     www.cheknews.ca
(250) 585-2898
                                              CTV Vancouver Island
                                                                          Dickinson Crossing - 6900 Island Highway North
www.viweekly.ca
                                              (250) 381-2484              Anchor Tenants: Cabela’s, Dairy Queen, Nesbitt Burns, KFC-Taco Bell,
What’s On Digest                              www.ctvvancouverisland.ca   Pet Smart, Home Outfitters, Home Sense
(250) 585-3452
whatsondigest.com                             Shaw Cable                  Longwood Station - 5765 Turner Road
                                              (250) 760-1999
Online News Services                          www.shaw.ca
                                                                          Anchor Tenants: Thrifty Foods, BC Liquor Store, Boston Pizza,
Nanaimo News Now                                                          TD/Canada Trust. Longwood Brew Pub, Popeye’s
www.nanaimonewsnow.com
                                                                          Nanaimo North Town Centre - 4750 Rutherford Road
Image Media Net                                                           Anchor Tenants: Canadian Tire, Lowes, Galaxy Theatres,
www.nanaimonet.com
                                                                          London Drugs, Fairway Market
                                                                          www.nanaimonorth.com
                      YOUR LOCAL
                                                                          North Ridge Centre - 5800 Turner Road
        BUSINESS, ENTERTAINMENT,
                                                                          Anchor Tenants: Quality Foods, A & W, Cactus Club, Northridge
         ISLAND LIVING & HEALTH                                           Fitness Centre, Northridge Husky
                         MAGAZINE
                                                                          Southgate - 10th Street & Island Highway
                                                                          Anchor Tenants: Riverside Market, Coastal Community Credit
                                                                          Union, Pharmasave, Rexall, Chase River Liquor Store, Petro Canada

                                                                          Terminal Park - 1533 Estevan Road
                                                                          Anchor Tenants: Liquor Store, Bank of Montreal, Burger King,
                                                                          Bulk Barn
                                        7
                                   Y1ineaPrrisnt                          University Village - 530-5th Street
                                    & Online                              Anchor Tenants: Quality Foods, University Village Liquor Store,
                                                                          Shoppers Drug Mart, Value Village, Bosley’s, Harbour City Bingo

     
                                                                          Central Walk - 6631 Island Hwy North
                                                       Anchor Tenants: Wal-Mart, The Bay, GAP, Toys ‘R’ Us, Avalon Cinemas
                                                  www.woodgrovecentre.com
          
        
         
          
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      ­   €

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26
HOUSING
Rentals                                         Proline Management
460 Property Management
                                                (250) 754-6440                                  ROYAL SERVICE WITH INTEGRITY
                                                www.prolinemanagement.com
(250) 591-4603
www.460pm.com                                   Realty Executives
                                                www.realtyexecutives.com
24/7 Apartments
for Rent – Nanaimo                              RE/MAX Property
www.247apartments.com                           Management
                                                (250) 751-1223
Ardent Property
                                                www.rentalsnaniamo.com
Management
(250) 753-0881                                  Widsten Property
www.ardentproperties.com                        Management
                                                (250) 753-8200
Gottarent.com
                                                www.islandrent.com
www.gottarent.com/bc/nanaimo

Pacific Edge Properties
(250) 713-1025
www.pacificedgeproperties.ca
                                                                                                       REAL ESTATE · INSURANCE
                                                                                                       PROPERTY MANAGEMENT

                                                                                                NANAIMO        LADYSMITH       GABRIOLA
                                                                                                250-756-1132   250-245-2252   250-247-2088

                                                                                                          NANREALTY@SHAW.CA
                                                                                                       WWW.ROYALLEPAGENANAIMO.CA

                      STR ATA & R ENTAL MANAGEMENT
                            VANCOU V ER ISL AND
  Our mission is to provide the best property management experience in the industry.
        We focus on quality of service & customized solutions for your needs.

  Na n a i m o O f f i c e                      Uc l u e l et O f f i c e
  371 Franklyn Street | Nanaimo, BC | V9R 2X5   #5 - 1920 Lyche Road | Ucluelet, BC | V0R 3A0
  main: 250.753.0881 | fax: 250.753.5451        main: 250.619.1672

                               www.ardentproperties.com

                                                                                                                                           1-877-755-9
                                                                                                                                           www.pro-pa
                                                                                                                                           info@pro-pa

                                                                                                                              VANCOUVER ISLAND’S RESTOR

                                                                                                                                              27
EDUCATION
Nanaimo Ladysmith                Coal Tyee Elementary            Pleasant Valley Elementary   Alternate
Public Schools /                 2280 Sun Valley Dr.             6201 Dunbar Rd.              K-12 Island Connect
School District #68              (250) 729-0450                  (250) 390-4027               4355 Jinglepot Road
www.sd68.bc.ca                                                                                (250) 756-9901
                                 Departure Bay Elementary        *Ecole Quarterway School
                                 3004 Departure Bay Rd.          1632 Bowen Rd.               VAST
School Board Office                                              (250) 754-6845
                                 (250) 758-6541                                               550 7th St.
(250) 754-5521
395 Wakesiah Ave.                                                                             (250) 753-6331
                                 Fairview Elementary             Qwam Qwum
                                 205 Howard St.                  Stuwixwulh School            Home Schooling
Secondary                                                        1390 Stuywut Street
                                 (250) 753-3418
*schools with French immersion                                   (250) 754-3033               North Island Distance
                                 Forest Park Elementary                                       Education
Cedar Community                  2050 Latimer Rd.                Randerson Ridge              (250) 337-5300
Secondary                        (250) 758-6892                  Elementary                   www.navigatenides.com
1640 MacMillan Rd.                                               6021 Nelson Rd.
(250) 722-2414                   Frank J Ney Elementary          (250) 758-5076               Nanaimo Independent
                                 5301 Williamson Rd.                                          Schools
Dover Bay Secondary              (250) 729-8045                  Rock City Elementary
                                                                                              Aspengrove School
6135 McGirr Rd.                                                  3741 Departure Bay Rd.
                                                                                              7660 Clark Dr.
(250) 756-4595                   Gabriola Elementary             (250) 758-2434
                                                                                              (250) 390-2201
                                 680 North Rd.
                                                                 Seaview Elementary           www.aspengroveschool.ca
John Barsby                      Gabriola Island, BC
Community School                 (250) 247-9342                  7000 Lantzville Rd.
                                                                                              Nanaimo Christian School
550 7th St.                                                      (250) 390-4022
                                                                                              198 Holland Road
(250) 753-8211                   Georgia Avenue
                                                                 Uplands Park Elementary      (250) 754-4512
                                 Community School
                                                                 3821 Stronach Dr.            www.ncsnanaimo.com
Ladysmith Secondary              625 Georgia Ave.
710 - 6th Ave. Ladysmith, BC     (250) 753-1044                  (250) 758-3252
(250) 245-3043
                                 *Ecole Hammond Bay
*Nanaimo District                 Elementary
 Secondary                       1025 Morningside Dr.
355 Wakesiah Ave.                (250) 758-5711
(250) 740-2000

                                                                   Braces or
                                 Ladysmith Intermediate
Wellington Secondary             317 French St., Ladysmith, BC
3135 Mexicana Rd.                (250) 245-3351
(250) 758-9191
                                 Ladysmith Primary                 Invisalign.
Elementary                       510 6th Ave., Ladysmith, BC
*schools with French immersion
                                 (250) 245-3912                    We want to
                                 McGirr Elementary                 help you reach
Bayview Elementary
140 View St.
                                 6199 McGirr Rd.                   your smile
(250) 754-3231
                                 (250) 758-8946
                                                                   goals.
                                 Mountain View Elementary
Brechin Elementary
                                 2480 E. Wellington Rd.
510 Millstone Ave.
                                 (250) 753-2831
(250) 754-7523
                                 *North Oyster Elementary
Cedar Elementary
                                 13470 Cedar, Ladysmith, BC
2215 Gould Road
                                 (250) 245-3330
(250) 722-2722
                                 Park Avenue
Chase River Elementary
                                 Community School
1503 Cranberry Ave.
                                 395 Eighth Street
(250) 754-6983
                                 (250) 754-5591
Cilaire Elementary
                                 *Ecole Pauline Haarer
25 Cilaire Dr.
                                  Elementary
(250) 758-7941
                                 400 Campbell St.
                                 (250) 754-2722                          Book Your Consultation Today!
Cinnabar Valley Elementary
100 Ohio Way Nanaimo
(250) 716-1030                                                              www.shorelineorthodontics.com
                                                                                   1.866.614.4434
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Aspengrove School
Careers in business and
leadership start here.
CJ started a t-shirt design
business as part of his Grade 10
personal project, a core part of
the International Baccalaurete
program. Other students wrote
novels, did medical research,
crafted an electric guitar
and more.

But CJ’s passion is business.
From design to outsourcing
production, he directs all aspects
of the operation. The school
project is long since complete,
but he continues to develop
and market his growing
clothing company.

Accepting applications for the 2021/22 school year
Junior Kindergarten - Grade 12 Independent School
Located in Lantzville, BC
www.aspengroveschool.ca
250.390.2201

               NANAIMO’ S JK-12 INTERNATIONAL
               BACC AL AURE ATE WORLD SCHOOL         29
FOR ALL YOUR PETROLEUM & CONVENIENCE STORE NEEDS

                                                      MID ISLAND CO-OP GAS BARS
                                                     Bowen Road                Harewood
                                                  2517 Bowen Rd.            877 Bruce Ave.
                                                  Brooks Landing         Victoria Crescent
                                              1901 Highland Blvd.         60 Victoria Cres.
                                                       Cranberry      Woodgrove Crossing
                                              1350 Cranberry Ave.     6673 Mary Ellen Dr.

WE ARE MEMBER-OWNED | WE ARE LOCAL | WE ARE CO-OP               www.midislandco-op.crs

MID ISLAND LIQUOR STORES
Crossroads           Departure Bay
6940D Island Hwy     2875 Departure Bay Rd.
Nicol                Lantzville
514 Haliburton St.   7197 Lantzville Rd.

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COLLEGES AND TRADE SCHOOLS                                           EMPLOYMENT SERVICES
Academy of Learning                                                  Ethos Career           Nanaimo WorkBC Centre
                                                                     Management Group       www.gthiringsolutions.ca
The Academy of Learning, a Computer and Business College
                                                                     www.ethoscmg.com
offers career training that prepares students for the workplace                             Vancouver Island
immediately. They have programs that allow students the              Express Employment     Vocational & Rehabilitation
flexibility to educate themselves in their own time according        Professionals          Services Ltd
to their convenience.                                                www.expresspros.com    www.vivrs.ca
www.academyoflearning.com                                            go2HR
                                                                     www.go2hr.ca
Canadian School of Natural Nutrition
Classrooms located in Nanaimo and Victoria. CSNN’s
holistic approach to nutrition provides progressive, hands-on,
science-based education geared towards achieving optimal
health and a lasting career.
www.csnn/vancouverisland

Discovery Community College
Discovery is a professional private college located in Campbell                            ALISON MATTHEWS
River on Vancouver Island with campuses in Nanaimo,                                         Voice Coach & Speech Trainer
Parksville and Courtenay. Campuses are also located in
Surrey and Maple Ridge.                                                                       Online Group Workshops
www.discoverycommunitycollege.com                                                             1:1 Coaching

Sprott-Shaw Community College
Sprott-Shaw campus opened in 1998 and is located in the heart                               www.alisonmatthews.com
of Nanaimo. Sprott-Shaw provides a friendly rewarding learning
environment, in one convenient location, with all the services and
amenities you would expect from larger college campuses.
www.sprottshaw.com

Tamagawa University
Tamagawa Nanaimo is the non-profit satellite facility of
Tamagawa Gakuen, a highly esteemed and private K-12 Academy
and University located in Tokyo, Japan. Modeled on the original
Tamagawa philosophy of “Zenjin” (“whole-person”) education,
Tamagawa Nanaimo is a privately-owned campus that supports
all educational endeavours and pursuits, whether from the local
populace or international communities.
www.tamagawa.ca

Vancouver Island University (VIU)
Vancouver Island University is a dynamic, teaching-focused
institution with its main campus in Nanaimo. VIU supports a
student population of 14,500 learners and employs more than
2,300 faculty and staff. VIU fosters student success, strong
community connections and international collaborations by
providing access to 120+ programs ranging from academic
undergraduate and master’s degrees, to applied, technical,
vocational and developmental diplomas and certificates. Students
at VIU benefit from individual attention, small class sizes and a
caring, inclusive campus culture.
www.viu.ca

                                                                                     250-714-0085
                                                                                                                           31
HEALTH & COMMUNITY SERVICES
Nanaimo Regional General Hospital
As the largest hospital north of Victoria on Vancouver Island, NRGH provides primary hospital                For more information,
services to the residents in the Nanaimo/Parksville/Qualicum region, and secondary referral                  please contact:
services for the 400,000 living north of Victoria.                                                           Nanaimo Regional
                                                                                                             General Hospital
The hospital has a medical/dental staff of approximately 250. Services include medicine,
                                                                                                             1200 Dufferin Crescent
surgery, maternity, pediatrics, intensive care, rehabilitation and psychiatry, as well as a
                                                                                                             (250) 755-7691
150 bed Extended Care Unit. Outpatient services are provided in the medical laboratory,
radiology, CT scanning, diabetic counseling, pacemaker programming and endoscopy,
among many others.

Medical Clinics                                                           HEALTH CARE
Bayshore Infusion Clinic
1650 Terminal Ave N Suite 204
                                    Wallace Street Medical Clinic         IN BRITISH COLUMBIA
                                    1 – 100 Wallace St.
1-877-235-7798                      (250) 591-9622                        Health Insurance BC Website
www.bayshore.ca/locations/          www.wallaceclinic.com
bayshore-infusion-clinic-                                                 Use this site to search for information, fill out forms online,
nanaimo-bc                          Wellington Medical Clinic             download applications and find contact information:
                                    3200 N Island Hwy #84C                www.hibc.gov.bc.ca
Bayview Medical Clinic              1651 Boundary Crescent
1650 Terminal Ave N Unit 12         (250) 740-2100                        For specific information on medical service plan and healthcare
(250) 591-3040                      www.wellingtonmedicalclinic.ca        benefits in BC, visit: www2.gov.bc.ca/gov/content/health
Caledonia Medical                   Women’s Vita Medical Clinic           Fair PharmaCare
Surgical Clinic                     1621 Dufferin Crescent #102
4750 Rutherford Rd #143
                                                                          PharmaCare provides financial assistance to British Columbia
                                    (250) 591-9812
(250) 753-3202                                                            residents for eligible prescription drugs and designated medical
                                    www.womensvita.ca
www.caledonianclinic.ca                                                   supplies. Further information on this program can be found at:
                                    Mental, Seniors &                     www2.gov.bc.ca/gov/content/health/health-drug-coverage/
Cline Medical Centre                Other Health Services
2090 Skaha Dr                                                             pharmacare-for-bc-residents
(250) 753-3030                      Crisis Counselling
www.clinemedical.com                Walk-In-Clinic                        Child Care Resources
                                    203-2000 N Island Hwy
Family Practice Clinic              (250) 739-5710                        Nanaimo Child Development Centre
2778-104th Street                   www.islandhealth.ca                   This non-profit organization provides individualized services for
(250) 758-1711                                                            children to help them grow and develop. Early intervention, family
                                    Nanaimo Health Unit
                                                                          support, and programs that encourage the inclusion of children
Gracemed Clinic                     1665 Grant Avenue
1629 Townsite Rd. #102              www.islandhealth.ca                   with special needs are provided.
(250) 755-4031                                                            www.nanaimocdc.com
                                    Nanaimo Kidney Care Clinic
Medical Arts Centre                 1588 Boundary Crescent #7             PacificCARE
103-650 Terminal Avenue             (250) 739-5828
                                                                          PacificCARE assists parents in finding child care for children
(250) 753-3431
www.medicalartscentre.com           Seniors Outpatient Clinic             newborn to 12 years old for free; and provides training and support
                                    1100 Dufferin Cres                    to child care providers.
Nanaimo Public Health Unit          (250) 739-5994                        www.pacific-care.bc.ca
1665 Grant Avenue
(250) 755-6200                                                            BC Family Child Care Association
www.islandhealth.ca/
                                                                          WCFCCA is a professional organization of family child care
our-locations
                                                                          providers. They can provide information on how to find child care,
Pacific Station Medical Clinic                                            how to get a license and training opportunities for caregivers.
104 – 5160 Dublin Way                                                     www.wcfcca.ca
(250) 585-4290
www.pacificstationmed.ca

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