US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland

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US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in
                                  Friday, January 29, 2016

                      Ireland 2016

A special report on the outlook for business in Munster
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland

    CONTENTS

    Mutual
    friendship
    Kevin O’Malley, the US
    Ambassador to Ireland,
    explains how the unique
    US-Irish relationship is
    delivering equal benefits
    for both parties.
             — pages, 10, 11

                                   Joe Tucci, president of EMC, visiting the Ballincollig plant in 2013, when he praised the EMC employees in Ireland and recognised their contribution to EMC’s global vision.
                                                                                                                                                                               Photo: John Sheehan Photography

    Highly skilled
    roles to fill
    Cork hurling star Brian
                                   Steady growth in South-West
    Corcoran is playing a          AS the incoming president of the                                                                                                   highest jobs growth outside of Dub-
    lead role in Regeneron, a
    pharma firm recruiting to
                                   American Chamber, Bob Savage,              Bob Savage                                                                              lin last year, up 17%, and bodes well
                                   vice president and managing direc-                                                                                                 for further future expansion.
    fill hundreds of highly        tor EMC Ireland, sees the position as                                                                                                 “Looking across the South West,
    skilled jobs in Limerick.                                                                                   American Chamber of Commerce Ireland,
                                   an important honour, and one not                                                                        president                  and Cork in particular, the variety
                   — page 30       taken for granted.                                                                                                                 of new investments and the expan-
                                      “It is an extremely big honour not                                                                                              sion of existing profiles across a
                                   just for me, but also for EMC. The                                                                     Interview: John Daly        broad range — not just in technol-
                                   chamber has been a very powerful                                                                                                   ogy, but also in financial, pharma
                                   and effective organisation for many                                                                                                and biopharma, has made this a
                                   years for all of us in US FDI. And of                                                     “This level of investment takes          great year.”
                                   course, the ‘E’ in EMC stands for the                                                  some looking after, added to in other          Mr Savage also cites the presence
                                   late Dick Egan, who became the US                                                      areas such as creating a support net-       of UCC, CIT, and the prospect of its
                                   Ambassador after his time with the                                                     work, providing access to Govern-           merger with the Institute of Tech-
                                   company, and maintaining those                                                         ment, research and development, in-         nology Tralee creating a new and vi-
                                   links to that office is another im-                                                    novation, and increasing work               brant university as additional fac-
                                   portant aspect of the American                                                         around harnessing the right kind of         tors underpinning future growth:
                                   Chamber’s activities,” he says.                                                        talent. During my presidency, I             “The spine is being built to continue
                                      Mr Egan, who founded EMC with                                                       would hope to extend some of that           this investment and with the digital
                                   his college friend Roger Marino in                                                     great work through more partner-            transformation that is going on
                                   1979, retired as Chairman Emeritus                                                     ships and networking with bodies            right now which is changing the
    Cultural focus                 in 2001 to accept an appointment by
                                   President George W Bush to serve as
                                                                                                                          like the IDA and Enterprise Ireland
                                                                                                                          and making sure we are complimen-
                                                                                                                                                                      way we do business with the cloud,
                                                                                                                                                                      social, mobile, big data and the In-
                                   the US Ambassador to Ireland.                                                          tary to one another.”                       ternet of Things — affecting every-
    on people                         “The chamber has long been in-
                                   volved in tremendous work focused
                                                                                                                             With 5,300 people employed in Ire-
                                                                                                                          land by EMC and Dell, the planned
                                                                                                                                                                      body in the way we do our business
                                                                                                                                                                      — I think Cork and the South West
                                   on innovation, research and devel-                                                     €59bn acquisition announced in Oc-          region in general is very well posi-
    Barbara D’Ovidio tells                                                                                                tober will make it the biggest ever
                                   opment, and attracting top class tal-                                                                                              tioned to take advantage of that.”
    how Voxpro ensures its
                                   ent into the country to continually        EMC Ireland’s Bob Savage says it is a big   tech deal. Dell employs approxi-               As a graduate of CIT, Mr Savage
    staff feel they are highly                                                honour to be named as president of the      mately 2,300 in Ireland, between its
                                   move up and forward,” he added.                                                                                                    admits to a particular gratification
    valued members of the
    company’s growth plan
                                      Mr Savage is one of a number of         American Chamber in Ireland.                European financial services head-           in EMC’s development of a masters
                                   Chamber members appointed this                                                         quarters in Dublin, a multilingual          in cloud computing along with the
                    — page 32                                                 communities, with the aim of devel-         EMEA business and technology
                                   month to lead a task force advising                                                                                                Institute that is now delivered re-
                                   the Government on regional job cre-        oping more innovative companies             centre in Cork, and an EMEA sol-            motely around the world, and has
                                   ation. He will chair the South-West        and, ultimately, more sustainable           utions centre in Limerick providing         been acknowledged by Forbes as the
                                   region and is joined by two former         jobs at a regional level.                   server and storage support.                 key cloud degree globally.
    Contacts                       American Chamber presidents —                 “Another great honour over the              EMC has 3,000 staff, almost all of          “We are tremendously proud of
                                   Eamonn Sinnott (Mid-East) and              past five years has been my time on         which are based at its centre of ex-        that, and, in real terms, what that
     Editorial:                    Gerry Kilcommons (West), as well           the board of Enterprise Ireland, and        cellence in Cork, where functions           has done for us is provide a platform
     Joe Dermody                   as current board member Barry              now I am very much focused on the           include marketing, customer ser-            where our talent can constantly up-
     joe.dermody@examiner.ie       O’Sullivan (Mid-West).                     South West region where I chair the         vices and international finance.            grade their skills. If you are moving
     tel: 021 4802313                 The Government has earmarked            implementation group of the Action             “The complimentary nature of             and transforming at a tremendous
                                   up to €40m for local job creation,         Plan for Jobs.”                             both organisations makes this a             pace, like cloud is doing, you must
     Advertising:                  which will facilitate the key priority        With more than 700 US companies          very exciting prospect, and some-           invest and prepare for the future by
                                   of more new companies being                located in Ireland, providing over          thing very much to look forward to          making sure that you collaborate
     Aidan Forde                   started up and scaled. It will also en-    140,000 jobs, the American                  in the future,” he says.                    with universities like UCC and CIT
     aidan.forde@examiner.ie
     tel: 021 4802118              courage greater collaboration be-          Chamber’s brief is as varied as it is          As the recovery continues to             to provide the programmes to trans-
                                   tween the research and business            all-encompassing.                           gather pace, Cork accounted for the         form those skills.”

2      IRISH EXAMINER |          29.01.2016
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland

Recruitment signals clear
benefits of US-Irish links
Research focus
      American Chamber
    of Commerce Ireland

  Report Des O’Sullivan

AFTER a phenomenal year
in the US-Ireland business
relationship in 2015 we need
to future proof Ireland
against global competition.
   The way to do this accord-
ing to the American
Chamber of Commerce in
Ireland is to double our
spending on research, devel-
opment and innovation to
3% of GDP. The path to fu-
ture success in foreign di-
rect investment (FDI) lies in
research, development, and
innovation (RDI). Bringing
successful new ideas to fru-
ition should continue to se-
cure further positive in-               Janina Zambrzycka, winner of the Niall Condon Pfizer Process
creases in US FDI here.                 Safety Award, with Niall J Condon, Pfizer VPfor BioPharmaceutical
   Recruitment drives at                Manufacturing Operations, visiting Cork Institute of Technology;
companies like Apple,                   Pfizer is one of many US-owned companies with plans to recruit
Pfizer, and ABEC in Cork
and Regeneron and Meco in               new staff in Ireland this year.                Picture: Darragh Kane
Limerick show how growth
in US companies is deliver-             term RDI is fundamental to                  o p e d by t h e A m e r i c a n
ing benef its to Munster.               continued growth in the                     Chamber and the Royal
Many indigenous Irish com-              Irish economy.                              Irish Academy the awards
panies have learned from                   ‘ I r e l a n d ’ s I n n o va t i o n   acclaim exemplary ideas
US corporations based here              Pathway’ is a strategy paper                originating in Ireland which
a n d d ev e l o p e d o ve r s e a s   launched by the American                    h a ve m a d e a s o c i a l a n d
markets.                                Chamber in 2015. It under-                  economic impact.
   Jobs are being delivered             lines the need to reassess                     This is a country which
throughout Ireland through              Ireland’s proposition for                   fosters and celebrates inno-
FDI. In the south of the                FDI.                                        vation. Many of the inno-
country there has been a                   The          paper         argues        vations that emanate from
range of new companies                  strongly that achieving a                   Ireland, and have an impact
opening up such as Mal-                 global leadership position in               on a global scale, come from
warebytes in Cork and Uber,             RDI will proof the Irish                    the community of US FDI.
which has just opened its               economy ag ainst global                        The impact is seen across
first centre outside the US in          competition for investment.                 the full spectrum of indus-
Limerick. This will ulti-               Ireland must double RDI in-                 try. Irish designed computer
mately create 300 jobs.                 vestment to 3% of GDP. Im-                  ch i p s a n d s o f t wa re p ro -
   The growth of companies              plementing this strategy                    grammes are powering sys-
long located in Ireland is              should, by 2025, support                    tems worldwide. Irish de-
equally encouraging. Apple,             further positive increases in               vices are improving and
which will expand its cam-              US FDI over the period.                     saving lives worldwide.
pus in Cork and add 1,000                  FDI in Ireland has pro-                  ‘Created in Ireland’ is now
new jobs, is an outstanding             vided stability for the econ-               synonymous with quality
example. Bausch and Lomb                omy. The innovation paper                   innovation in sectors like
will invest €75million in               suggests that Ireland can                   online media, data, clean
Waterford and add 125 new               win increased investment                    technology, and many more.
jobs, Regeneron in Limerick             by focusing on excellence,                     Awards are presented in a
are delivering plans to bring           innovation, and sustaining                  number of categories. These
total investment to $350m               investment certainty.                       include the Irish operations
which will add 500 jobs by                 It recommends that com-                  of a US company; an Irish
2017. The long list of expan-           plexity in the current RDI                  small or medium enterprise
ding companies includes                 system be removed; that                     with links to a US company;
Dell, Pfizer, GE Healthcare,            ease of access to RDI system                and an Irish higher edu-
and Northern Trust.                     is provided by ensuring en-                 cation or research institute
   Many Irish companies                 terprise agencies are client                working with US firms.
benefit from the innovation             centric; that RDI centres are                  The World of Talent Cam-
of US companies here. One               internationally ranked in                   paign — a joint American
o f t h e m o s t i m p r e s s i ve    terms of their scale, scien-                Chamber and IDA initiative
examples is Voxpro in Cork.             tific and engineering repu-                 — highlights abroad the ca-
When this company won a                 tation, and proven leader-                  reer opportunities that now
major contract with Google              ship in particular domains;                 exist in Ireland. It is sup-
they had just 40 staff. Now             that objectives are aligned                 ported by leading multi-
through their work with                 to achieve a more balanced                  national firms in Ireland.
Google, and other well                  portfolio of investment with                The www.worldoftalenti-
known names such as                     greater focus on the RDI im-                nireland.com website is an
AirBnB, they are on track to            pact on the economy and                     online resource for those
exceed 1,200 jobs in Cork               that we develop, attract, and               considering moving or mov-
and in the US too.                      retain key individuals and                  ing back to Ireland.
   Last year was a year of              global leaders in RDI.                         Those considering a move
growth and all indications                 Excellence in research in-               back can do so in the knowl-
are that 2016 will be another           novation in Ireland as a re-                edge that the most inno-
very good year for US FDI.              sult of US FDI is recognised                vative, exciting companies
There is, apparently, much              by the US Ireland Research                  on the planet find Ireland a
in the pipeline. In the longer          Innovation Awards. Devel-                   great location for business.

                                                                  IRISH EXAMINER |              29.01.2016           3
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland

“   Ireland has 38 research
centres in third level
colleges. The priority areas
                                                                     FDI at an all-time high
                                                                     US investment into Ireland

are clustered in six themes:                                         is at an all-time high.
                                                                        Mark Redmond, chief
                                                                     executive of Amberican
ICT, health & medical tech,                                          Chamber of Commerce in
                                                                     Ireland, said this is under-

sustainable food, energy,                                            pinned by brilliant com-
                                                                     panies like IBM, which cel-
                                                                     ebrates 60 years in Ireland
manufacturing & materials,                                           this year, and Apple, which
                                                                     is involved in major expan-

innovation in services and                                           sion in 2016.
                                                                        Amazing innovation is
                                                                     happening in Ireland.
business processes                                                      “What we hear again and
                                                                     again from leading US com-
                                                                     panies is that they are
                                                                     stunned by the positive im-
                                                                     pact that their Irish oper-

Tech centre for
                                                                     ations are having on their
                                                                     global figures,” he said.
                                                                        The proof of that pudding
                                                                     is in the eating. The most re-

US, Irish and
                                                                     cent figures suggest that US
                                                                     investment in Ireland now
                                                                     stands at a staggering $310
                                                                     billion (€285bn). That figure,

Chinese talent
                                                                     Mark Redmond points out,
                                                                     exceeds US investment into
                                                                     the BRICS countries (Brazil,
                                                                     Russia, India, China, and
                                                                     South Africa) combined.
Joe Dermody                     for their European tech-                If Ireland can maintain
                                nology centre. We are                the focus on our national
American bank State             aware that other cities              reputation as a centre of glo-
Street, Zhejiang Univer-        and universities in Eu-              bal excellence he is confi-       Mark Redmond, chief executive, American Chamber; Eamonn Sinnott, GM Intel Ireland; and Donal Óg
sity (ZJU) in China, and        rope were considered.                dent investment this year         Cusack at the 2015 Cork Business Lunch in the Maryborough Hotel.
UCC are collaborating             “In joining with our               will be another all time
o n a n ew t e ch n o l o g y   colleagues in Zhejiang               high.
centre in Cork.                 University we are collab-               US Foreign Direct Invest-
   The collaboration ex-        orating with one of the              ment (FDI) into Ireland in        Mark Redmond
pands State Street’s rela-      top three universities in            the five very tough years
tionship with both uni-         China. We are confident              from 2008-2012 exceeded the               Chief executive, American Chamber
versities and will in-          the centre will create a             entire investment of the pre-
itially focus on emerging       unique global research               vious 60 years. “While many
technologies, and how           experience for students              others around the world                                            Interview: Des O’Sullivan
they impact on the finan-       and will help Ireland to             were questioning Ireland
cial services industry.         be at the forefront of Fin-          the US business sector saw           The American Chamber         vigilant. Ireland faces very
   “This is an exciting         tech research.”                      that our fundamentals are         makes sure that Ireland’s       stiff competition for US FDI.
initiative that will en-          Research at ZJU spans              sound and confidence in Ire-      reputation as a global lo-      “We have to benchmark our-
able us to better under-        philosophy, economics,               land did not wane” he said.       cation of choice is main-       selves with those countries
stand emerging technol-         law, education, litera-                 “If that is the case you can   tained and enhanced. The        we compete with for jobs.”
ogies and their impact          ture, history, science,              only but be extraordinarily       chamber communicates               On the higher tax rate,
on our businesses and           art, engineering, agri-              optimistic about the future.      very strongly the amazing       singled out by the IDA as a
our clients,” said Susan        culture, medicine, and               All the indications are that      talent in Ireland and the ap-   potential future problem, he
Dargan, head of State           management.                          the pipeline is very strong       preciation of that talent by    believes that there is an op-
Street’s global services          Yang Xiaohu, execu-                for 2016. We are seeing           the leaders of companies in     portunity for Ireland to be-
offshore. “Ireland has          tive vice dean of Soft-              growth throughout Ireland.        the US.                         come more competitive by
become synonymous               ware College and head of             We can be very optimistic            “That is a very strong       increasing the level of in-
with disruptive technol-        State Street Zhejiang                about the strength of US in-      message. Talent is the          come at which the top mar-        Mark Redmond, optimistic for
ogies, with numerous            University Technology                vestment here”.                   number one reason why US        ginal rate kicks in.              future investment in Ireland.
centres of excellence.          Centre, said: “Zhejiang                 By any standards the           companies come here,” he           It happens at a low level in
This partnership is a tes-      U n i ve r s i t y h a s p a r t -   growth has been extraordi-        said.                           Ireland relative to other
tament to our history of        nered with State Street              nary. And, as Mark Red-              The American Chamber         countries.                        increase investment to 3%
innovation and bringing         for 14 years on research             mond points out, it is a two      functions as an advocacy           “It kicks in when you          of GDP by 2025 from the cur-
together academia and           and development of ad-               way relationship. Irish com-      group.                          want to reward exceptional        rent level of 1.6%.
business.”                      va n c e d i n f o r m a t i o n     panies are now employing             “We represent the views      performance. To take 50%             “We need to make sure
   The technology centre        technologies for State               large numbers in the US.          of our members to govern-       away before someone even          that there is a global recog-
will initially involve 20       Street’s global needs. We            Companies like Glanbia, the       ment. We aim to ensure that     gets a bonus is difficult. We     nition that Ireland is a place
students from UCC and           appreciate this new initi-           Kerry Group, and CRH em-          Ireland is very competitive     have said to government           where you can carry out
ZJU focused on areas in-        ative and look forward to            ploy thousands of people in       on the global stage.            you do need to look at it.        high value research and de-
cluding virtual crypto          working together with                the US.                              “The priority is to ensure   There is certainly an aware-      velopment and innovation.”
currency and investor           State Street and UCC.”                  It is remarkable that out-     that we continue to have a      ness that this is an import-         The US Ireland Research
behaviour. The partner-                                              put from US companies in          cost competitive environ-       ant factor.”                      Innovation Awards insti-
ship includes a research                                             Ireland accounts for 26% of       ment, that we continue to          The American Chamber           tuted last year demonstrate
exchange programme                                                   GDP. US companies directly        have a very strong pool of      also wants to ensure that         how major innovation
for students between the                                             employ 140,000 people here.       talent, including talent that   there is work mobility with-      exists in Ireland thanks to
two universities. UCC                                                Their Irish workforces cre-       is attracted in to the          in Ireland, that if somebody      US investment. They re-
may also establish as-                                               ate products that enhance         country. We have to make        wants to move from Tralee         ward innovation in US and
sociated master and doc-                                             the lives of people around        sure Ireland is an attractive   to Cork or vice versa that        Irish companies and in
toral programmes.                                                    the world.                        place to come to live and       they can do so.                   Irish institutions of higher
   Prof Ciaran Murphy,                                                  Four out of every five         work.”                             Last year, the American        education.
dean of Cork University                                              medical stents in the world          Mark Redmond stressed        Chamber carried out a                “This is showing the
Business School, UCC,                                                are made in Irleand,              the importance of the physi-    major exercise with its           world where amazing inno-
said: “We are delighted                                                 “When you go into these        cal and digital infrastruc-     members on what will con-         vation is happening,” he
and proud that State            Susan Dargan, of State               companies and you see the         ture, schools, residences       tinue to attract investment       said. “We have to future
Street has selected Ire-        Street bank, says Ireland            precision and skills of the       and the personal tax regime.    in Ireland. The conclusion        proof our society and econ-
land and University Col-        has a global reputation for          Irish workforces it is quite      He does not see any impedi-     was that Ireland needs to in-     omy. We need to attract
lege Cork as the location       disruptive technology.               remarkable,” Mark Red-            ments in these areas but        vest more in research, devel-     more jobs, and encourage
                                                                     mond said.                        warned that we must be ever     opment, and innovation, to        expansion.”

4   IRISH EXAMINER |            29.01.2016
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland

    “    Ireland has the youngest population in Europe and has one of the lowest old-age dependency
    ratios at just 18.6%, compared to an average of 27.5% in European Union member states

                                                                                                                                           An Taoiseach Enda Kenny, Minister Richard Bruton and European
                                                                                                                                           Commissioner for Agriculture and Rural Development Phil Hogan,
                                                                                                                                           unveiling Glanbia Ingredients Ireland’s €235m investment plan.

                                                                                                                                           At the opening of ABEC in Fermoy , Co Cork, Seán Sherlock, Minister
                                                                                                                                           for Trade Promotion; Cllr Kevin O’Keeffe; Scott Pickering, presi-
                                                                                                                                           dent of ABEC; Paul McConologue, MD of ABEC; Jim Lynch, CFO ABEC;
                                                                                                                                           Joe Munley, VP global manufacturing ABEC; Brian Conroy,
The new ‘One Albert Quay’ block in Cork, headquarters for Tyco, the American security systems company which is to recruit 500 new staff.   Michelle Yewlett and Ray O’Connor, all IDA. Picture: Eddie O’Hare

Action plan sets 92,000 jobs target
The southern part of the                                                                                extra 92,000 jobs for these re-       IDA are continuing to pro-      minister to destinations
country suf fered catas-                                                                                gions over the coming years.       mote all regions including         right across the world, since
trophically from the jobs                                                                               This would bring employ-           Munster and a key part of          as part of our plan to sup-
collapse that happened be-                             Richard Bruton                                   ment in these areas signifi-       that is providing state-of-        port increased exports we
tween 2008-2010.                                                                                        cantly past the peak that          the-art property solutions         have doubled the number of
   If you take the six coun-                                                                            was hit at the time of the         for potential investors in the     trade missions.
                                                 Minister for Jobs, Enterprise and Innovation
ties of Munster plus Wex-                                                                               boom.                              region eg. IDA Ireland is             It should also be noted
ford, Carlow and Kilkenny,                                                                                A key part of our Jobs           building an Advanced Tech-         that the presence of multi-
102,800 jobs were lost during     impact with 135,000 extra            Of course smaller an-            plan is attracting companies       nology Building in Tralee          nationals in a region creates
these years. Construction —       people at work across the          nouncements can have just          to Ireland and Munster is          this year.                         a positive knock-on effect in
which had been articifially       country since we f irst            as big an impact outside the       well placed as an attractive          Ireland has been very suc-      its area. IDA Ireland esti-
inflated — was particularly       launched this Action Plan.         big cities and I am rem-           region for US companies to         cessful in attracting the fol-     mates that for every 10 jobs
badly hit, as were the expor-        In the South, 44,500 extra      inded particularly of Abec         set up. Munster has always         lowing sectors: Pharma-            generated by Foreign Direct
ting sectors, which had been      people are at work since we        making an investment in an         had a strong track record in       ceuticals, medical devices,        Investment, another seven
neglected. Companies sup-         launched our f irst jobs           empty factory in Fermoy            attracting FDI companies.          ICT, engineering, financial        jobs are created in the wider
ported by my department           plan, with the exporting           and creating 100 jobs, Irish       Most recently, there have          services and life science          economy. This creates a
through IDA and Enterprise        companies supported by             company Technopath in-             been several recent signifi-       companies all have a very          positive economic impact at
Ireland lost 15,548 jobs in       my department through              vesting in Ballina County          cant announcements in the          strong presence in Ireland         local level. Support services
these areas during these          IDA and Enterprise Ireland         Tipperary, Dawn Meats in           area — particularly in soft-       across several regions. We         and business grow to meet
years.                            leading the way, creating          Wexford and the continued          ware, customer support and         have worked hard to devel-         the needs of these work-
   We took office with a plan     over one third of these jobs.      success of Dairymaster in          shared services activities.        op Ireland’s reputation as a       forces.
to build a new, sustainable          Some of the notable jobs        Kerry.                                                                European hub in some of               I have over the past year

                                                                                                        “
economy, based on exports,        announcements by IDA and             However there are still                                             these sectors.                     launched regional action
enterprise and innovation,
to replace the failed model
based on property and debt
                                  Enterprise Ireland com-
                                  panies include Apple in
                                  Cork announcing that it
                                                                     far too many people unem-
                                                                     ployed, both in Muster and
                                                                     right across the country.
                                                                                                            Munster                           Considering the economic
                                                                                                                                           difficulty of recent years
                                                                                                                                           and international competi-
                                                                                                                                                                              p l a n fo r j o b s a n d a ke y
                                                                                                                                                                              measure in those plans are
                                                                                                                                                                              future FDI growth of be-
which collapsed. Through
our Action Plan for Jobs we
                                  would create 1,000 extra
                                  jobs, Eishtec in Waterford
                                                                     Jobs are growing in every
                                                                     region but some regions are
                                                                                                        has always had                     tion Ireland has continued
                                                                                                                                           to do well at encouraging
                                                                                                                                                                              tween 30-40% in each region.
                                                                                                                                                                              The IDA are committed to
have implemented thou-
sands of measures to pro-
vide better supports to ex-
                                  and Wexford creating over
                                  1,000 jobs, Tyco announcing
                                  500 jobs for Cork, Glanbia
                                                                     growing faster than others.
                                                                     That is why at the heart of
                                                                     the Action Plan for Jobs is
                                                                                                        a strong track                     FDI companies into Ireland.
                                                                                                                                           Ireland managed to work
                                                                                                                                           with companies to retain a
                                                                                                                                                                              achieving this target.
                                                                                                                                                                                 An extra 92,000 jobs for
                                                                                                                                                                              the southern regions of Ire-
porting companies and at-
tract more FDI, put in place
                                  making a huge investment
                                  in Beliview on the Water-
                                                                     ensuring that job growth
                                                                     happens right across the
                                                                                                        record in                          presence and these com-
                                                                                                                                           panies are expanding and
                                                                                                                                                                              land would mean 92,000 lives
                                                                                                                                                                              back on track, tens of thou-
new sources of credit for
SMEs, make tax changes to
support sectors like tourism
                                  ford/Kilkenny border and
                                  Nor thern Trust making
                                  several announcements tot-
                                                                     country.
                                                                       The three regional jobs
                                                                     plans we have put in place
                                                                                                        attracting FDI                     creating more IDA Ireland
                                                                                                                                           client company employment
                                                                                                                                           than ever before.
                                                                                                                                                                              sands of people off the dole
                                                                                                                                                                              and thousands of emigrants
                                                                                                                                                                              coming home to their com-
and to reward work.
   This has had a significant
                                  alling hundreds of jobs for
                                  Limerick.
                                                                     for the southern part of the
                                                                     country are targeting an           companies                             I have led nearly 30 trade
                                                                                                                                           missions since I became
                                                                                                                                                                              munities. I believe this is a
                                                                                                                                                                              goal worth fighting for.

6    IRISH EXAMINER | 29.01.2016
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland                                                                                                                                                                                                                                                                                                                                                US Business in Ireland

Starwood,
growing with
Cork through
the decades
                                                                                                                                                                                                            Hotel Danieli, Venice.                                            St Regis, Abu Dhabi.                                              W Hotel, Barcelona.

                                                                                                    Starwood Hotels and Resorts, Starwood House, MacCurtain Street, Cork.                                                                                                      Starwood expands in Munster
Starwood Reservations               We now have teams that          Hundreds of Starwood
Corporation has grown
and transformed since it
                                    support web development,
                                    corporate training, rate and
                                                                    associates have found
                                                                    rewarding careers moving
                                                                                                                                                                                                                                                                               Starwood has
began operations in Cork
in 1994. Established as ITT
                                    system support for hotels,
                                    business analytics and
                                                                    through several positions
                                                                    and departments in
                                                                                                                                                                                                                                                                               employed
Sheraton with an original
business plan of creating
                                    marketing. We think one
                                    of the things that makes
                                                                    Cork, with many of the
                                                                    leadership team having                                                                                                                                                                                     state-of-the-art
40 jobs, the operation has          us special is that we have      been with the company for
successfully expanded to            a strong culture of self-       over 15 years. A number of                                                                                                                                                                                 technology to
over 500 positions in 2016          development, with everyone      the Cork team even go right
with a remit to support the
Europe, Africa and Middle
                                    from the VP of operations       back to the very beginning                                                                                                                                                                                 ensure the latest
East operating division
across all levels of customer
                                                                                                                                                                                                                                                                               spoke in the
care throughout its 1,270
hotels. “We have moved                                                                                                                                                                                                                                                         company’s Irish
from being predominantly a
call centre to a true contact                                                                       Caroline Cooney-Hurrell, Vice President Customer Contact Centre, and Irene                              Contact Centre. Starwood Hotels and Resorts,                       hub will integrate
centre where our associates                                                                         Santos, Director of Human Resources.                                                                    Starwood House, MacCurtain Street, Cork.
routinely communicate
with guests via Voice,              down having started their       in 1994, having joined with     encourage our associates         actively involved in the           positive for us that many           International, Inc. and          industry, and we look
                                                                                                                                                                                                                                                                               smoothly and
Email, Chat, Social media
and most recently in App,”
                                    career ‘on the phones’,
                                    interacting with our guests.
                                                                    the intention of staying for
                                                                    a short stint but instead
                                                                                                    from day one to explore
                                                                                                    our hotels and gain a true
                                                                                                                                     regeneration of the street.
                                                                                                                                     “The diverse multicultural
                                                                                                                                                                        can walk or bike to work
                                                                                                                                                                        and contribute to the life
                                                                                                                                                                                                            Starwood Hotels & Resorts
                                                                                                                                                                                                            Worldwide unanimously
                                                                                                                                                                                                                                             forward to combining our
                                                                                                                                                                                                                                             respective innovative ideas
                                                                                                                                                                                                                                                                               efficiently
says Caroline Cooney-               We all understand what          discovering rewarding           understanding of what            nature of the workforce            blood of the city. Like many        approved a definitive            and service commitment to
Hurrell, Vice President             it is like to deal with a       and progressive careers.        it feels like to be a guest.     here fits right in with the        other companies, we worry           merger agreement under           deliver unforgettable guest                                        Staff members of the Sneem Hub during their induction day.
Customer Contact Centre,            guest and we never lose         “One of our most coveted        Given the profile of many        slightly quirky feel of the        about the availability of           which the companies              experiences,” says Caroline
EAME. “While our core               focus on putting the guest      benefits is access to staff     of our staff - young, mobile     street. I am sure many             good quality city centre            will create the world’s          Cooney-Hurrell.                    On January 25th, Starwood       talent pool for us in a very    says Irene Santos. Working   company’s Irish hub will
business is managing                central to everything we        and family rates at our         and hungry for travel - it is    people walk past the office        accommodation to ensure             largest hotel company.              The transaction is              launched its first remote hub   competitive skills market and   with the IDA, South Kerry    integrate smoothly and
direct interaction with the         do. Hospitality is in our       hotels,” says HR Director       a perfect fit.”                  every day and have no idea         Cork remains an attractive          Combined, the companies          still subject to Marriott          operation at Sneem in Kerry,    we were delighted to come       Development Partnership      efficiently. “We are excited to
guests and customers on             DNA, we are conscious that      Irene Santos. “We consider         Starwood is located in a      that more than 500 talented        place to live. We rely              operate or franchise more        International and Starwood         having have already sourced     across talented individuals     and the Sneem Enterprise     see this new project come
behalf of Starwood, over            we represent our hotels         ourselves so lucky to work      unique city centre location,     people call it their home          heavily on a mobile global          than 5,500 hotels with 1.1       shareholder approvals and          German, French and Dutch        who not only speak very         Centre Committee, Starwood   to fruition and hope it will be
the years we have built up          and are an extension of         for a company that allows       occupying the former             from home. Our associate           workforce choosing Cork as          million rooms worldwide.         regulatory conditions, with        speakers to fill operational    much in demand languages,       has employed state-of-the-   a win-win situation for both
new skill sets and secured          our brands, regardless of       us to stay at some of the       Thompson Bakery building         population for the most            a place to live.”                   “This combination brings         both parties expecting the         roles. “We are hoping           but also have great             art technology to ensure     Starwood and the Sneem
jobs that support hotel and         what role we have in the        best hotels in the world        on MacCurtain street for         part live in the city centre         Late in 2015, the boards          together two of the most         transaction to close in            that this opens up a new        customer service skills,”       the latest spoke in the      area.”
headquarter operations.             company.”                       on preferential rates. We       the past ten years, and          or environs, it is a huge          of directors of Marriott            talented teams in the            mid-2016.

 Christina Winkler: German                 Pilar Herrero: Spanish                 Fernando Canovas: Spanish              Andrea De Santis: Italian                Birgit Jobst: German                       Charlotte Backman: Swedish             Gerald Sheehan: Irish
 Hire date: February 8th, 2010             Hire date: March 12, 2012              Hire date: April 06, 2006              Hire date: February 04, 2013             Hire date: May 08, 2007                    Hire date: June 08, 1999               Hire date: December 15, 1998
 Position: Ambassador                      Position: Customer Service             Position: Co-ordinator, Global         Position: Global Rate Support            Position: Senior Supervisor,               Position: Manager,                     Position: Digital Marketing
                                           Quality Assurance                      Marketing Operations                   Team                                     Social Media Eame                          Quality Assurance                      Analyst

“I work with the Ambassador                “After finishing my master degree     “After finishing my Business           “My journey with Starwood started        “I joined Starwood in 2007 for the          “It’s hard not to pick up a Cork      “My current role involves crunching
department to provide a                    in Architecture and an internship     Administration degree at university    in 2009 at Le Meridien Rimini, Italy     Sales and Service team. From                accent living here and I’m told I     numbers for over 250 hotels across
personalised service to our most           in Rome, I decided that it was        in 2005, I decided to join two         while I was still studying Economics     there I got promoted to various             sound more Irish than Swedish at      Europe, Africa and the Middle East
valuable customers - a job that is         time to improve my English. Hotel     friends on an Irish adventure to                                                                                                                                  and trying to make sense of the
                                                                                                                        at the University. My General            teams - Starwood offers fantastic           this stage. Cork people know how
never boring, with new challenges          Design has been my passion            Cork for a few months to improve                                                                                                                                  trends coming out of those very
every day. One of the big perks are                                                                                     Manager invited me to join the           opportunities to their employees            to make you feel welcome and
                                           since I was a kid, and a quick        our English. Starwood has given        Starwood Customer Contact Centre         to get promoted within no time              there is always someone at hand       large sets of data. Over my time
my many travels through Europe             look to the Starwood hotels           me the opportunity to travel around                                                                                                                               at Starwood I’ve had numerous
and stays in places like Sheraton                                                                                       in Cork to increase my know-how          - unlike in other companies where           to help and guide you. I never        opportunities to travel across
                                           portfolio was more than enough        the world and to discover some of      about the Hospitality industry. After    you have to work for years in the           made a decision to stay in Ireland,
Krakow, Westin Grand Berlin,                                                                                                                                                                                                                       Europe, North America and the
                                           to realise how much I wanted          the most stunning places on Earth.     a short period, I had the luck to join   same department. There is never a           it just happened. I now manage
Hotel Fürstenhof Leipzig and Hotel                                                                                                                                                                                                                 Middle East, all the while availing
                                           to work for the firm. I will never    Thanks to Starwood, I have visited     the department where I currently         dull day in Social Media. Besides           a dynamic department with a
Danilie in Venice. I even got to be                                                                                                                                                                                                                of our luxurious hotels. Although
my own ‘Tour Operator’ back in             forget the day my manager came        places that used to be only part of
                                                                                                                        work in, the Global Rate Support         providing customer service through          team of Quality Business Analysts     we have some stunning rural and
2014 for 7 weeks travelling through        to tell me that they had decided      my dreams, like Singapore, Bali,
                                                                                                                        Team. Last summer I was selected         Facebook and Twitter, our team              that evaluate work in 9 different     beach resorts, my preferences
Peru and Ecuador. As backpackers,          to renovate the employees break       Mauritius, Rome, Paris, Athens
                                                                                                                        to represent the Corporate office        always needs to be up to date               languages. My work has taken me       usually lean more towards our
we stayed in cheap hotels, jungle          room, only a few months after         and many others. I have enjoyed                                                                                                                                   urban hotels and some personal
                                           I started working as a Sales          incredible experiences like scuba      for a cross training program, a          of what is going on in the world.           to many places around the world
lodges and even in a big canoe on                                                                                       marvellous opportunity that gave         Time is crucial. In 2010, Starwood          such as China, Canada and the         highlights in the last few years were
the Amazon River, gazing at a starlit      Associate. Since then, I have been    diving in the Mauritian coral reefs,                                                                                                                              trips to Istanbul and Venice. Rome,
                                           involved in many design projects      or breakfast at a rooftop restaurant   me the chance to spend 2 months          asked me to train my Ambassador             US. It has opened opportunities
sky. I learnt that not knowing where                                                                                                                                                                                                               Warsaw and Barcelona were all
                                           through Starwood, especially          overlooking the Acropolis. It has      in the Costa Navarino Complex in         colleagues in Guangzhou, China - a          for me to learn and develop, to
the future will take us is always a                                                                                                                                                                                                                great experiences too. The office in
little scary, but also exciting. This is   working with the MacCurtain           been more than 10 years now since      Greece. If I had to leave Starwood       trip that will for sure be part of those    travel and build a career. I have     Cork boasts a very culturally diverse
why I am looking forward to the big        Street Traders Association and        I moved to Cork for ‘a few months’     tomorrow I would leave richer than I     stories you tell your grandchildren.        now built a life in Cork with plans   set of employees – a less celebrated
changes coming at the company              Fourem Architects on the plan         and one of the reasons that            arrived and it is not the money that     A shout out to my colleagues: they          to get married in the near future     but nevertheless important benefit
this year, full of excitement, ready       to rejuvenate the street - one of     made me extend my stay was the         made me rich - but the experiences,      have been some of the loveliest,            and the birth of my son last year.    that affords the culturally curious
for a new chapter in my life and a         the biggest satisfactions in my       opportunity of working for Starwood    the work and the people I met.           most welcoming and funniest                 And Starwood is still more than       a great opportunity to make new
new adventure.”                            professional career so far.”          Hotels.”                               Thank you Starwood.”                     people I met.”                              a job.”                               friends from all over the world.”
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland                                                                                                                                                                                                                                                                                                                        US Business in Ireland

Transatlantic ties deliver mutual                                                                                                                                                                                                business benefits
                                                                                                                                                                                                                                 talk radio’s Down to Busi-       “The world is becoming                 more things together, and so
■ Kevin O’Malley                                                                                                                                                                                                                 ness programme last Au-          more globalised each day; I            on. It’s a wonderful virtuous
                                                                                                                                                                                                                                 gust. McKelvey met entre-        believe companies every-               circle, and I wouldn’t want it
                                          US Ambassador to Ireland                                                                                                                                                               preneurs at the Guinness         where are thinking globally            any other way.
                                                                                                                                                                                                                                 Enterprise Center. In No-        m o r e t h a n eve r b e f o r e .      “With regards to Norwe-
                                         Interview: Des O’Sullivan                                                                                                                                                               vember, the US Embassy           When US companies want to              gian Air International spe-
                                                                                                                                                                                                                                 hosted an event with culi-       explore Europe, they often             cifically, the application is
                                                                                                                                                                                                                                 nary entrepreneur Danny          start in Ireland. So the more          pending with the Depart-
US investment in Ireland is               cited the recent decision by                                                                                                                                                           Meyer, with a discussion of      global the entrepreneurial             ment of Transportation; it
growing at a faster pace                  the EU Court of Justice to                                                                                                                                                             best practices for the hospi-    mindset becomes, the more              would be inappropriate to
than in the rest of the world             invalidate Safe Harbor, a                                                                                                                                                              tality      industry     and     likely I believe a US busi-            comment while that review
according to that country’s               method that some 4,400 US                                                                                                                                                              strengthened US-Ireland          ness is to come to Ireland.            continues.”
A m b a s s ador t o I reland,            and European companies                                                                                                                                                                 culinary and hospitality         And as I said before, if there
Kevin O’Malley. Ireland                   were using to transfer data                                                                                                                                                            linkages. Meyer also gave a      are any impediments to this            ■ Are you optimistic
now enjoys the fifth highest              across the Atlantic. This has                                                                                                                                                          masterclass for culinary         globalisation, they have               that we can continue to
US Foreign Direct Invest-                 raised costs for existing                                                                                                                                                              entrepreneurs at Dublin In-      more to do with Europe as a            claw our way out of reces-
ment in the world.                        companies, and created sig-                                                                                                                                                            stitute of Technology’s (DIT)    whole than with Ireland.”              sion. It seems to me that
    Ambassador O’Malley, a                nif icant uncer tainty for                                                                                                                                                             Culinary Arts programme.                                                Ireland’s recovery is pat-
second g eneration Irish                  them. There are questions                                                                                                                                                                 “We also look for ways to     ■ Can I ask you to specu-              chy, that many problems
American, St Louis attorney               around whether taxation                                                                                                                                                                connect US and Irish entre-      late about the potential               r e m a i n i n a r e a s l i ke
a n d f r i e n d o f P re s i d e n t    policy across the EU will                                                                                                                                                              preneurs across sectors.         impact of a British depar-             health funding. Do you
Obama, points out that Ire-               change and if certain com-                                                                                                                                                             Last April we hosted our         ture from the EU on US; if             see a way to making a
land has established itself as            panies might adopt their                                                                                                                                                               Embassy’s annual economic        Britain were to leave the              continuing economic re-
a dynamic and productive                  own policies. This could                                                                                                                                                               conference which focused         EU would this have an im-              c o ve r y f a i r e r f o r a l l
place for businesses to grow.             have a disproportionate im-                                                                                                                                                            on the impact of the creative    pact on US investment                  citizens?
    US investment in Ireland              pact on US companies. The                                                                                                                                                              economy in US-Irish re-          here?
has been increasing for                   European Commission has                                                                                                                                                                lations. The conference en-                                             “Ireland is certainly making
some time. From 2008 to                   undertaken several state aid                                                                                                                                                           gaged 500 prominent US and       “I don’t want to speculate on          very impressive strides in
2012, US companies invested               investigations relating to                                                                                                                                                             Irish entrepreneurs and          a hypothetical. Neverthe-              its economic recovery. I
$130 billion in Ireland —                 tax policy which appear to                                                                                                                                                             leaders to share insights on     less, I can reiterate what             understand GDP for 2015
much more than all US in-                 target US companies.                                                                                                                                                                   the impact of creativity on      President Obama has said:              was projected at 6%, far and
vestments in Ireland during                  Ambassador O’Malley re-                                                                                                                                                             building ecosystems of inno-     the issue of Britain’s mem-            away the highest in the EU,
the 58 preceding years. In                ferred to questions over the                                                                                                                                                           vation. More than 50 speak-      bership in the EU is up to its         in or out of the Eurozone.
2 0 1 4 U S i n ve s t m e n t e x -      Transatlantic Trade and In-                                                                                                                                                            ers from diverse creative        citizens to decide.                    Recovery, however strong,
ceeded $311 billion.                      ve s t m e n t P a r t n e r s h i p                                                                                                                                                   sectors came together for           “From our perspective,              can be uneven and health
    Ambassador O’Malley,                  (TTIP) — in some parts of                                                                                                                                                              the day-long event including     the United States favours a            funding is a complicated
who has been here since Oc-               Europe while Asian and                                                                                                                                                                 senior executives from Intel,    strong UK in a strong EU. I            issue almost anywhere.
tober 2014, said: “When I ar-             some Latin American states                                                                                                                                                             Dell, LinkedIn, Disney, the      know that the Irish govern-               “I do want to mention
r i ve d i n I r e l a n d , t h i s      are queuing up to join the                                                                                                                                                             Smithsonian Institution, the     ment is concerned about the            something Ireland can do,
country was the seventh-                  Trans-Pacific Partnership.                                                                                                                                                             National Endowment for the       possibility of the UK leaving          and is doing, with the United
largest destination in the                This is a free trade agree-                                                                                                                                                            Arts, among others. The day      the EU, and understandably             States, and the rest of the
world for total value of US               ment negotiated among the                                                                                                                                                              explored themes of building      so. If there is any potential          EU, which could help boost
investment, according to the              US and 11 other countries in           US Ambassador to Ireland, Kevin O’Malley, said Ireland is making impressive strides in its recovery.   Photo: Leah Farrell / RollingNews.ie     creative communities work-       upside for US investment in            growth — and that is to sup-
US Bureau of Economic                     the Pacific region. Issues                                                                                                                                                             ing in areas from technol-       Ireland in that scenario —             port the Transatlantic
Analysis. Since then, invest-             like these raise questions                                                                                                                                                             ogy, arts, culture, scientific   and I’m not sure there is              Trade and Investment Part-
ment has continued to flow                about how the investment                  “I have witnessed the high      country which are doing            gether and start-ups also        our strong trade and invest-             research, design, and social     given the level of uncertain-          nership, known as TTIP.
into Ireland. Ireland receiv-             landscape in Europe will               tech, innovative, globally fo-     great things in Ireland not        have more suppor t than          ment links underpinned by                entrepreneurship.                ty — it seems likely to be                “TTIP is a free trade
ed more new U.S. FDI than                 look in a couple of years,             cused, and ethically minded        only in the manufacturing          ever before.                     our shared entrepreneurial                  “In November, in partner-     much less than what Ireland            agreement, but it is more
any other country in the                  which may provide reasons              country that modern Ire-           and services industries but           “In the United States, Sec-   spirit which will lead to new            ship with the Dublin City        stands to lose.                        than the traditional FTA
world in 2013 and again in                for some companies to look             land has become. While I           in research and develop-           retary of Commerce Penny         collaborations and new jobs              University Ryan Academy             “The Taoiseach said a UK            which seeks primarily to
2014. US investment in Ire-               elsewhere.                             read with awe the statistics       ment. These companies are          Pritzker recently launched a     for both Irish and US firms.             for Entrepreneurship, we         departure is “a major stra-            lower tariffs.
land is not only growing, it                 “The world is becoming              that define the size of the        inspiring new Irish-owned          Startup Global initiative to        “Another way we’re con-               brought together 120 young       tegic risk for Ireland,”                  The goal of TTIP is to
is growing faster here than               more globalised each day. I            US-Ireland economic rela-          spin-offs — companies that         help early-stage American        necting Irish and American               delegates from Ireland and       which suggests that any                lower all unnecessary bar-
it is in the rest of the world,           believe companies every-               tionship — now valued at           have the ambition to suc-          companies plan for inter-        entrepreneurs is through                 Northern Ireland, as well as     good news on investment                riers to trade and invest-
and Ireland now has the                   where are thinking globally            more than $510 billion — my        ceed globally.                     national success. I am im-       our Creative Minds series,               the US and international         would be minor compared to             ment — tarif fs, and also
fifth-most total US FDI in                m o r e t h a n eve r b e f o r e .    visits to state-of-the-art US        “Over the past year, I           pressed by the high level of     which I launched in Janu-                students, for a social entre-    the bad news overall.”                 things like red tape, delays,
the entire world.”                        When US companies want to              facilities in Cork, Dublin,        have observed countless            support in Ireland for start-    ary 2015. The series invites             preneurship hackathon.                                                  and uncertainty over prod-
    He agrees the Taoiseach’s             explore Europe, they often             Galway, Ballina, and Limer-        examples of the scale and          ups both from the business       prominent US artists and in-                “In an intense 48-hour        ■ Air connectivity from                uct requirements — but
view that Ireland’s greatest              start in Ireland. So the more          ick have offered first-hand        growth of our economic re-         and academic communities         novators to share their ex-              hackathon, sponsored by          Cork is a major issue loc-             without compromising on
asset is its talented people.             global the entrepreneurial             insights into the role invest-     lationship. Taking our won-        across exciting incubator        pertise with the next gener-             Intel, IBM, Kerry Group,         ally. There are plans by a             our commitment to strong
    “I hear from US com-                  mindset becomes, the more              ment plays in the incredible       derful relationship to the         and accelerator spaces.          ation of Irish leaders.                  and Pepsico, delegates aged      Norwegian Airline to in-               labour rights, enforceable
panies all the time that they             likely I believe an American           bond that exists between           next stage is important for           “At the US Embassy we            “The goal is to find ways             18 to 25 outlined important      troduce a direct transat-              environmental protections,
also concur. Ireland is the               business is to come to Ire-            our two countries. Ireland’s       both our countries as we           help Irish companies look-       to create new collaborations             social problems facing           lantic route from Cork                 food that is safe for our
youngest country in the EU,               land,” he said.                        story of economic recovery         broaden and strengthen             ing to either expand or in-      and encourage more cre-                  them, formed teams to incu-      this year, and it would be             children, and intellectual
which helps supply the new                                                       is compelling.                     shared prosperity on both          vest for the first time in the   ative economic and cultural              bate creative solutions, and     seen by business in this               property rights that encour-
skills needed in our increas-             ■ You have always had a                   “The Irish have forged a        sides of the Atlantic. And I       United States through our        linkages between young                   ultimately competed in a         r e g i o n a s b e n e fi c i a l .   age entrepreneurship.
ingly digital economy. Many               deep knowledge of Ire-                 strong reputation as an ex-        look forward to meeting            federal SelectUSA pro-           entrepreneurs in the United              pitching competition where       Would the US suppor t                     “This could especially
of those skills come from                 land through your own                  cellent place to do business       many more of them over the         gramme which is a one-stop-      S t at e s a n d I r e l a n d . F o r   the groups presented their       such a proposal?                       help small businesses, the
Ireland’s quality education               roots. How has your per-               in the global marketplace.         next year, to learn their          shop for companies looking       example, in February 2015                solutions to an experienced                                             ones that may cur rently
system, especially a t the                ception of the country                 Business in Ireland offers         stories and their inno-            to invest in America.            we hosted a South by South-              panel — including myself.        “The number of people                  find trade out of reach, by
third level. As an English-               chang ed now that you                  multinationals an entrée           vations as we work together           “Last year I led a del-       west (SXSW) Send Off event               The winning project,             travelling back and forth be-          making border procedures
speaking member of the Eu-                have been living here for              into the well-established          to advance this great two-         egation of Irish companies       for the Irish delegation of              Educa$ion, proposed an on-       tween Ireland and the                  more efficient, shipping and
rozone, Ireland can be a                  the past 16 months?                    markets of Europe, and             way economic partnership           to a Select USA Summit in        startups and musicians who               line banking platform to         United States is significant,          paperwork simpler, and in-
gateway to Europe — and                                                          often beyond. Ireland has es-      through 2016.”                     DC where they met with           participated in the SXSW                 give young people a practi-      and growing. It’s yet an-              ternet transactions more
often beyond – for many                   “Since my arrival just over            tablished itself as a dynamic                                         economic development of-         music and tech conference.               cal way to learn about           other reflection of this won-          seamless so entrepreneurs
companies. Ireland’s tax                  15 months ago in my official           and productive place for           ■ You are reported as              fices from all 50 states. Some      “Through a panel dis-                 budgeting, banking, and fis-     derful relationship.                   can easily access new mar-
system — not just the rate,               capacity as US Ambassador              businesses to grow.                saying you are working             of those companies have          cussion and performances,                cal responsibility. It was          “Many of those people are           kets for their products.
but the ease and simplicity               to Ireland, I have travelled              “It is extraordinary to         hard on ways to hook up            subsequently expanded            the event armed the Irish                amazing to witness how the       travelling to visit family,               “Moreover, this is an op-
of corporate tax — is an-                 the length and breadth of              learn about the collabor-          Irish and American                 their operations in the US       delegation with the tools for            hackathon both developed         many more are doing busi-              portunity for the United
other factor. But probably                this beautiful country on an           ations between US com-             entrepreneurs? How has             while two companies have         success at this important                and exhibited the entrepre-      ness, and quite a few are              States and the EU to bolster
the biggest reason for our                extensive range of public,             panies on the ground here          that been developing and           also established new green-      conference. I look forward               neurial skills of dynamic        simply coming to enjoy Ire-            our strategic partnership, as
joint success is our long,                business, and cultural visits          who are developing custom-         is it bearing fruit?               field operations on our east     to hosting another send off              Irish and US students, as        land’s charms.                         well as set the rules of the
deep historical connection,               to cities, towns, and villages.        ised courses in partnership                                           coast. Through these invest-     for the 2016 Irish delegation            well as strengthened cross          “I know in America, we              road together. TTIP can
our cultures have a great                    “The warm welcome and               with local universities and        “Irish entrepreneurs are           ments the companies will         to SXSW this March.                      border dialogue.”                love Irish visitors. This is           demonstrate to the world
deal in common — we just                  the Céad Mile Fáilte ex-               institutes to ensure a pipe-       really pushing the bound-          help to grow jobs on both           “We hosted an event with                                               a n o t h e r re a s o n w h y we      that you don’t have to sacri-
‘get’ one another.”                       tended to both myself and              line of highly qualified em-       aries when it comes to inno-       sides of the Atlantic and I      start-up entrepreneur Jim                ■ Is the internal US view        understand each other so               fice standards to create op-
    Against this background,              my wife Dena on our travels            ployees to fuel growth and         vation. New technologies           look forward to leading a        McKelvey, founder of mo-                 on investment by US com-         well — it’s because we know            portunity. In doing so, we
issues that create uncertain-             more than underscores the              expansion, and also to give        and new opportunities are          second Irish delegation to       bile pa ym ents co m pa ny               panies abroad changing           each other, and we get to              can unlock new opportun-
ty are, he said, more to do               special close relationship             students real-world skills. I      constantly emerging for            the 2016 Summit in June. As      Square, who shared his keys              and might this be a threat       know each other better by              ities and build a better,
with the EU as a whole than               between the United States              have also visited many US          Irish and American com-            US Ambassador to Ireland, I      to business innovation. He               to future US investment          visiting. And when we know             brighter, and more resilient
with Ireland alone. Here he               and Ireland.                           companies around the               panies to do business to-          will continue to champion        was also featured on News-               in Ireland?                      each other better, we do               economic relationship.

10      IRISH EXAMINER |                 29.01.2016                                                                                                                                                                                                                                    IRISH EXAMINER |            29.01.2016          11
US Business in Ireland 2016 - A special report on the outlook for business in Munster - American Chamber of Commerce Ireland
US Business in Ireland

Donal Sullivan, VP and general manager of Tyco Business Systems, with developer John Cleary, launching the new ‘One Albert Quay’ development, Tyco’s headquarters in Cork.         Picture: Denis Scannell

Tyco unveils expansion ambitions
                                                                                                     Tommy Barker
                                                                                                     Property Editor
                                                                                                     THERE are not too many
                                                                                                     genuinely global com-
                                                                                                     panies of scale headquar-
                                                                                                     tered in Ireland, not to
                                                                                                     mind in Cork city, but Tyco
                                                                                                     with 57,000 employees and
                                                                                                     three million customers
                                                                                                     around the globe has
                                                                                                     started to move into that
                                                                                                     slot with some aplomb.
                                                                                                        Having secured the glo-
                                                                                                     bal HQ status after a move       At a Midas Ireland event to help scale up small firms were: Peter
                                                                                                     of Tyco’s business base          Simkens, MD of DSP Valley Cluster in Belgium and chair of Silicon
                                                                                                     from Switzerland to Cork,
                                                                                                     the fire protection, secur-      Europe Alliance; John Blake, chair MIDAS; Dónal Sullivan, VP and
                                                                                                     ity and sensors control          GM of Tyco Ireland; and Seán Mitchell, CEO of Movidius.
                                                                                                     giant is moving some 270
                                                                                                     staff into new offices at the     the world (including over        to local arms of other global
          FMC INTERNATIONAL                               Tel: 021/4517200                           €58 million One Albert            300 international airports,      brands such as PWC and
          Wallingstown                                    www.fmc.com                                Quay office building by           over 100 stadia, and repre-      Arup, and also making the
                                                                                                     City Hall next month, as it       sented in most of the For-       move to the six-seven storey
          Little Island                                                                              prepares to ramp up em-           tune 500 firms) Tyco is a        building are Malwarebytes,
          Co Cork                                                                                    ployee numbers to 700 over        business ticking away in         and Ardmore Shipping
                                                                                                     the next two years.               the background, makes            Group.
                                                                                                        The Cork office building       product for over one mil-           The quayside block “is the
                                                                                                     is going to serve as both as      lion firefighters, has of-       smartest, and best, commer-
                                                                                                     test-bed and a sophisti-          fices in more than 50 coun-      cial building in Ireland, and
                                                                                                     cated ‘smart building’            tries — and now is an-           even though it’s a cliche to
                                                                                                     showroom for Tyco prod-           chored in Cork.                  say it is ‘state of the art,’ it
                                                                                                     ucts and abilities, and on           Already, the company          really is, and we’ll con-

                Manufacturing
                                                                                                     the eve of its opening, Ire-      has started to fly in cus-       stantly update the technol-
                                                                                                     land GM and Tyco vice             tomers from markets as di-       ogies to ensure it remains
                                                                                                     president Dónal Sullivan          verse as Europe and the          that way,” pledges Dónal
                                                                                                     has said it will serve as a       Far East to Ireland to see       Sullivan.
           pharmaceuticals and food                                                                  talent magnet for Cork,
                                                                                                     helping them in their drive
                                                                                                     to lure new jobs and talent
                                                                                                                                       its smart technologies and
                                                                                                                                       access controls going to
                                                                                                                                       work in One Albert Quay, a
                                                                                                                                                                           Tyco’s board will meet
                                                                                                                                                                        now in Cork four times a
                                                                                                                                                                        year, and attributes helping

            ingredients in Cork since                                                                in a competitive inter-
                                                                                                     national skills market.
                                                                                                        As it currently stands,
                                                                                                                                       building which signals re-
                                                                                                                                       covery of confidence in de-
                                                                                                                                       veloping a new Central
                                                                                                                                                                        secure the major employer
                                                                                                                                                                        to the region were accessi-
                                                                                                                                                                        bility, city centre location

                      1978
                                                                                                     Tyco’s 270-and-growing            Business District in Cork,       and lifestyle attractions, as
                                                                                                     workforce represents over         and will it’s hoped go on to     well as cost of living and cost
                                                                                                     a dozen nationalities.            attract even more FDI            of business advantages out-
                                                                                                        With an incredible one         firms to Ireland.                side of major cities like Dub-
                                                                                                     billion Tyco-related sen-            One Albert Quay is also       lin and London, Tyco’s Mr
                                                                                                     sors in buildings around          to become a Cork city home       Sullivan has said.

12     IRISH EXAMINER | 29.01.2016
US Business in Ireland

 “  Irish labour costs (€29.80 per hour) have remained stable compared to some EU countries which
 have experienced significant increases in wages and salaries (Belgium, €39; France, €34.60)

‘Meeting
US software
pioneers
was surreal’
 Peter Cagney
                Director of engineering, Intel Security

                            Interview: Joe Dermody        Peter Cagney, Intel Security, who also coaches with College Corinthians under 13A team in his spare time. Picture: Denis Minihane

                                                                                      WORKING for US multinationals opens up
                                                                                      new horizons, enhances career prospects
                                                                                      and provides travel opportunities, says
                                                                                      Peter Cagney, director of engineering, Intel
                                                                                      Security, Cork, who has been employed by
                                                                                      US companies all his working life.
                                                                                        It all began when Peter studied electronic
                                                                                      engineering at University of Limerick. He
                                                                                      applied for a J1 summer work visa in the US
                                                                                      and Symantec arranged for him to work in
                                                                                      their Los Angeles office.
                                                                                        “It was surreal to be working in Santa
                                                                                      Monica on security software, meeting
                                                                                      people that are pioneers in the industry,” he
                                                                                      says.
                                                                                        Shortly after Peter graduated, Symantec
                                                                                      acquired a company in New Zealand and               Intel Security’s Global Community Service Day,
                                                                                      asked him to work on the integration of the         where 50 members of staff helped clean up Cork
                                                                                      new company for six weeks. Seven years on           Simon Community high dependency homes.
                                                                                      he was still there, married to Ranjan, with
                                                                                      their first son, Lorcan.                            and when immigration officers ask me who
                                                                                        “In 2004, I knew it was time for me to re-        I work for, they say: ‘We have McAfee on our
                                                                                      turn to Ireland, before my daughter Róisín          systems’.” Shortly after Peter’s second son
                                                                                      was born. There were lots of opportunities          Cathal was born, Intel acquired McAfee in
                                                                                      in Ireland, and when McAfee announced it            2010. It wasn’t long before Peter realised that
                                                                                      was opening a R&D centre in Cork I knew             Intel was more structured and focused on
                                                                                      this was a great opportunity for me and my          engineering and developing talent.
                                                                                      young family,” Peter recalls.                          “Intel has a deeper reach into the industry
                                                                                        Since then the engineering team in Cork           which opens so many doors and Intel
                                                                                      has grown from 20 to over 140 people today,         doesn’t do things by halves, it invests
                                                                                      and is still growing.                               heavily in its engineering teams. In Cork we
                                                                                        “McAfee had a global engineering work-            are currently hiring software developers to
                                                                                      force, but it felt like a startup” he said.         work on two new major programmes,” he
                                                                                        “The Cork team is very dynamic, the cal-          said.
                                                                                      ibre of which equals anything I’ve seen, with          “Intel has a big emphasis on work/life bal-
                                                                                      one distinction — they have a unique deter-         ance, so sport is big at Intel Security. Run-
                                                                                      mination and conviction and they don’t fear         ning was my release, but as I get older, like
                                                                                      obstacles. In fact, the Cork site has devel-        many men my age, I cycle more than run. I
                                                                                      oped a reputation of solving complex prob-          also coach my sons’ under 13s and under 6s
                                                                                      lems for the entire global organisation,” he        soccer teams at College Corinthians. Des-
                                                                                      added.                                              pite being a Limerick man they made me
                                                                                        “Paul Walsh, Vice President Engineering           very welcome from day one. And the effort
                                                                                      gave me and my peers the opportunity to             we are all putting in is paying off. The u13s
                                                                                      work on projects that had a huge impact on          were promoted from division 4 to division 3
                                                                                      the organisation. This allowed me to travel         last year and are now reveling in the in-
                                                                                      the world, hire new teams in Cork, and work         creased competition. I enjoy seeing the kids
                                                                                      with large profile customers like Dell, LG          develop and it gives me great satisfaction to
                                                                                      and Vodafone. I still get a great buzz seeing       help their game improve, but I don’t think
                                                                                      the products we develop in Cork on systems          I’ll be giving up my day job just yet! Martin
                                                                                      in electronic stores all around the world,          O’Neill can rest easy,” said Peter.

14   IRISH EXAMINER |   29.01.2016
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