Precincts - Gardens Theatre Proposal for Change

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Precincts – Gardens Theatre

                        Proposal for Change

Change Sponsor: Profession Scott Sheppard; Deputy Vice-Chancellor and Vice-President
(International)
Version 1.0
16th Sept 2019

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Contents
1.      Introduction ................................................................................................................................... 3
2.      Background and Rationale for Change ........................................................................................ 3
     2.1       Background ............................................................................................................................ 3
     2.2       Rationale for Change and Impact ......................................................................................... 4
     2.3       Current State .......................................................................................................................... 5
3.      Proposal to mitigate adverse staff effects for current staff where possible ............................. 6
4.      Transitioning staff to the new structure...................................................................................... 7
     4.1       Timing .................................................................................................................................... 7
     4.2       Transition Principles ............................................................................................................. 7
5.      Engaging, Consulting and Supporting Staff ................................................................................. 8
     5.1       Engaging and Consulting ...................................................................................................... 8
     5.2       Supporting Staff and Building Capability ............................................................................ 9
6.      Stakeholders and proposed timeline ......................................................................................... 11
Appendix 1: Proposed workforce profile impacts ............................................................................ 12
     Table 1.1 Workforce profile impacts ............................................................................................. 12

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1. Introduction
This Proposal for Change (‘Proposal’) outlines the proposed management of the impacts resulting
from the demolition and re-development of X Block GP for Gardens Theatre staff in the Division of
International in the following areas:

       Dedicated Theatre Staff
       The Events Team
       The Conferences Team

This demolition is in accordance with the University’s Estate Master Plan (2018) which is a ten year
plan outlining the strategic framework for QUT’s build environment and landscapes.

In particular, the Proposal outlines:
    1. The background and rationale for change; and
    2. How the university proposes to:
               mitigate adverse staff effects and minimise redundancy; and
               ensure appropriate workload for remaining staff.

This proposal does not address other Professional or Academic staff currently located in X-Block.

Following consultation on this Proposal for Change, should it be determined that the change will
proceed as outline in the proposal, a draft Change Management and Implementation Plan (‘CMIP’)
will be prepared as per the Enterprise Agreement and released for consultation.

2. Background and Rationale for Change
2.1 Background
The QUT Precincts devise and conduct exhibitions, programs and performance for a range of QUT
and community audiences. They also provide specialist knowledge on the visual and performing arts
to QUT and the wider community.

Gardens Theatre Complex which is managed by QUT Precincts, is an inner-city performing arts
venue, with a 397-seat auditorium with Orchestra Pit, Front-of-House service, and backstage
facilities including a green room, dressing rooms, and a rehearsal/performance studio with sprung
floor. The theatre is equipped with AV capabilities.

On average the theatre hosts 200 events each year including internal and external performances and
functions.

The building is 47 years old and whilst still functional, does not optimize the potential of the unique
site which is possibly one of the most prominent locations on the Gardens Point campus and has
both cultural and historical significance.

There are three cohorts of staff that support, or in part support, the activities within Gardens
Theatre; Theatre Staff (Including technicians and front of house), the Events Team and the
Conferences Team.

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2.2 Rationale for Change and Impact

The Estate Master Plan which was approved by University Council in December 2018, identifies the
Gardens Theatre Precinct as requiring major redevelopment in order to allow for the creation of a
new significant and signature building that will provide strong and innovative representation of QUT
and that supports a broad range of University, community and cultural issues.

The re-imagining of this site will also allow for the strengthening of the relationship between the City
Botanic Gardens, the campus and Riverstage.

This project forms part of a wider University aspiration to be an attractive study destination for local
and international students, and appealing place to work for academic and professional staff. It is the
University’s desire to have a built environment that reflects our ability to accommodate and
embrace new technologies and emerging trends whilst also supporting the local community needs
and recognizing the importance of its cultural heritage and importance.

Although the demolition of X Block is scheduled for December 2020 the University will immediately
cease programming productions for 2021 and beyond. Performance seasons are normally
programmed 12 to 24 months ahead. Accordingly, there will be a decrease in demand and use of the
Theatre which will directly impact upon the need for staff to support events both before, during and
after demolition due to:

       A decrease in prospective performance bookings for the Theatre pending demolition as it
        will not be available as a venue on a recurrent basis for future events;
       The demolition of the Theatre will result in a decrease of events which need to be
        supported by the University or staff; and
       The demolition of the Theatre and construction of a new building is likely to negatively
        impact on the demand for other nearby QUT venues. The demand for alternate venues
        proximate to the Theatre (e.g. Room 360 and Old Government House) will decrease as the
        demolition and construction will negatively impact on the desirability of these venues for
        events such as functions and weddings.

The Gardens Theatre has a program of work for 2020 which will go ahead as scheduled.

This Change Proposal has been developed and released now for consultation with the effected staff
because the impact on the staff and resources required by the University to support the Theatre will
commence in early 2020.

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2.3      Current State
Theatre Staff

Technicians: Currently there are two ongoing full time (2) Theatre Technicians that are responsible for
supporting functions, events and performances.

One (1) Senior Theatre Technician (HEW6) who is responsible for working in close collaboration with
external companies and staff to ensure the effective and efficient delivery of productions at Gardens
Theatre. This role is an outward facing position and is also required to supervise and direct other staff.
The position is also responsible for technical equipment within the Gardens Theatre.

One (1) Theatre Technician (HEW5) who is responsible for supporting the technical functions of
student and internal productions across the university, with a focus on supporting QUT Creative
Industries student productions taking place at “the Loft”, Kelvin Grove campus.

One (1) ongoing full time Front of House Officer* (HEW4) responsible for customer contact, ticketing,
licensed foyer bar operation and other production administration duties.

* the current incumbent for this position is on a secondment to a higher duties role until December
31st, 2019. The Front of House position is currently being filled on a fixed term basis until that time.

Events

Currently there are six (6) ongoing full time roles comprising:

        One (1) Events and Client Services Manager (HEW9)

        One (1) Customer Service Coordinator (HEW7)**

        Two (2) Events Officers (HEW5)*

        One (1) Event Sales Officer (HEW5)

        One (1) Administration Officer (HEW4)

* One current incumbent is on secondment until July 2020

** Incumbent is on maternity leave

There is also:

        Two (2) fixed term full time Events Officers (HEW5)*

        One (1) fixed term full time Customer Service Coordinator (HEW7)**

* One role is backfilling an ongoing full time role incumbent who is on secondment

** This position is backfilling the ongoing incumbent who is on maternity leave

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Conferences.

One (1) ongoing full time role:

       Events Protocol Coordinator (HEW8)

Six (6) fixed term full time roles comprising of:

       One (1) Business Manager, Conferences (HEW9)

       Three (3) Events Management Officers (HEW6)

       Two (2) Events Officers (HEW5)

Three (3) fixed term part time roles:

       Three (3) Events Officers (HEW5)

3. Proposal to mitigate adverse staff effects for current staff where
   possible

The information below is also represented in Appendix 1 (Table 1.1).

Theatre Staff

Senior Theatre Technician: Due to the highly specialised nature of the work undertaken by this role
including the liaison with external production companies, and the ultimate cessation of ongoing work
utilising these skills, it is proposed to make this position redundant.

The proposed date of redundancy is 2nd Jan 2021.

Theatre Technician: It is proposed that this position will continue to support Creative Industries and
internal productions and events at The Loft. They may also be required to assume additional or
alternate duties consistent with the nature and classification level. Where appropriate, they will
receive training, instruction, and ongoing development for such tasks.

This proposed change will require a change of primary work locations from Garden’s Point to Kelvin
Grove campus.

Front of House Officer: It is proposed that this position will continue to support Creative Industries and
internal productions and events at The Loft. They may also be required to assume additional or
alternate duties consistent with the nature and classification level. Where appropriate, they will
receive training, instruction, and ongoing development for such tasks.

This proposed change will require a change of primary work locations from Garden’s Point to Kelvin
Grove campus.

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Events

All current ongoing events staff will be retained and will continue to support internal and external
events, performances, conferences and other activities across the university. Due to the expected
reduction in demand due to the closure of theatre there may be additional or alternate duties
consistent with the nature and classification of the role. Where appropriate, staff will receive training,
instruction, and ongoing development for such tasks.

This proposed change may potentially require a change of work locations.

The proposed date of commencement of transition is 2nd Jan 2020.

All fixed term contracts will be honoured.

Conferences

The current ongoing conferences staff member will be retained and will continue to support internal
and external events, performances, conferences and other activities across the university. Due to the
expected reduction in demand due to the closure of the theatre there may be additional or alternate
duties consistent with the nature and classification. Where appropriate, the staff member will receive
training, instruction, and ongoing development for such tasks. This proposed change may potentially
require a change of work locations.

All fixed term contracts will be honoured. However, given the decrease in work and demand it is
proposed that all fixed term contracts will not be renewed when they are scheduled to end.

Conferences will continue to be managed as they are now through:
    internal staff; and
    Professional Conference Organisations (PCOs) overseen by QUT.

Future conferences will be managed and overseen by the events team.

The proposed date of commencement of transition is 2nd Jan 2020.

4. Transitioning staff to the new structure
4.1 Timing
Following the consultation process, the University will finalise its change decision. If the decision is
made to proceed with the change, the new way of working will be progressively implemented from
the 2nd January 2020. A communications plan for informing and engaging with our key stakeholders
and clients will be developed. More detail regarding specific timing of key activities will be provided
in the Draft Change Management and Implementation Plan should the proposed change plan proceed.

4.2 Transition Principles
The University is committed to maximising the job security of all staff, where possible. This includes
ongoing and fixed-term staff.

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The following principles are proposed to meet this commitment to job security and to mitigate the
impact of the proposal on affected staff.

a. Ongoing staff (including ongoing staff on leave)

Ongoing staff will be considered in their substantive position at their substantive classification level.

For staff members who have a substantive position that is proposed to be discontinued but whom are
currently on secondment or on a concurrent fixed-term contract (and who do not secure a new role
in the structure), any Redundancy Date or Redeployment Date will be the date their secondment or
concurrent fixed-term contract ends. There will be no further extension to the secondment or
concurrent fixed-term contract.

b. Continuation in positions where possible

Ongoing staff whose positions are not affected (because there is no substantial change to their roles)
will continue in their substantive roles, notwithstanding that they may have a different reporting
structure or change to their duties consistent with their classification level.

d. Fixed-term and casual contracts

The current contracts of all fixed-term staff will be honoured.

Severance payments may be payable to fixed-term staff in accordance with the Enterprise Agreement.

e. Part-time staff (ongoing and fixed-term)

All part-time working arrangements for staff will be honoured to the current end date of their
arrangement. If the proposed changes proceed, staff are encouraged to discuss these arrangements
with their new supervisor.

f. Leave

All existing leave entitlements of staff in affected positions will be unaffected by the proposed
restructure.

5. Engaging, Consulting and Supporting Staff
5.1 Engaging and Consulting
The University’s aim is to engage with staff throughout the transformation process to unlock the value
and enhance the sustainability and performance of QUT’s operations. This will be achieved through

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the sharing of information, encouraging consultation and feedback, and providing opportunities for
active participation throughout this process.

The University encourages feedback from staff on the Proposal for Change. Staff members are invited
to provide comments or submissions to: gtfeedback@qut.edu.au.

All feedback will be considered by the Change Sponsor and will inform the final decision taken by the
University.

5.2 Supporting Staff and Building Capability
The University will continue to support staff and provide opportunities to build capability, to ensure
successful transformation underpinned by the following REAL World Capabilities:

            •   Agility and openness to change;
            •   Future focused thinking; and
            •   Leadership of strategy, action and others

A suite of career capability and support programs is running throughout the year for staff who are
interested. This link provides further information.

Useful contacts and support

You are encouraged to contact the following people for further information or support about the
change process:

        Jill Standfield
        Acting Executive Director
        Ext: 84435
        Email: j.standfield@qut.edu.au

        Melissa Johnston
        Manager HR Projects (Change)
        Ext: 84162
        Email: melissa.johnston@qut.edu.au

        Jenny Browne
        Senior HR Partner
        Ext: 80750
        Email: j.browne@qut.edu.au

As individual staff members respond to change in different ways, support is available through the
University’s free confidential counselling and support services provider, Assure Programs (1800 808
374). A dedicated Manager Hotline is also available. Further information is available from
www.assureprograms.com.au

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6. Stakeholders and proposed timeline

 NAME                            POSITION                          INTEREST IN THE PROJECT
 Jill Standfield                 Acting Executive Director,
                                 Precincts                         Change Sponsor
                                 Associate Director, HR Client
 Mr Brian Lovi                   Services                          HR Support

 Melissa Johnston                Manager – HR Projects             HR Support
                                 (Change)

 Jenny Browne                    Senior HR Partner                 HR Support

 All staff whose current roles   All staff whose current roles     All staff whose current roles
 may be directly impacted by     may be directly impacted by the   may be directly impacted by the
 the change                      change                            change

 Union Representatives                                             Consultation & Feedback

The proposed timeline for consultation on change is as follows:

 Timeline               Activity
 18th Sept 2019         Proposal to staff released
 2nd Oct 2019           Consultation on Proposal closes
 16th Oct 2019          Draft Change Management and Implementation Plan (CMIP) released
 30th Oct 2019          Consultation on Draft CMIP closes
 13th Nov 2019          Final CMIP released
 2nd Jan 2020           Implementation commences

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Appendix 1: Proposed workforce profile impacts

Table 1.1 Workforce profile impacts

Legend              Fixed-term contract honoured                  Ongoing staff retained                Discontinued

Current Position    Current          Current    Proposed Position      Indicative          Status       Type   Proposed Impact
Title               Classification   Position   Title                  Classification
                                     Number
Senior Theatre      HEWA6            111438                                                                    Position
Technician                                                                                                     discontinued.

Theatre             HEWA5            099976     Theatre                HEWA5               OFT          SUB    No change to
Technician                                      Technician                                                     position, location
                                                                                                               will change to KG
Events and Client   HEWA9            132759     Events and Client      HEWA9               OFT          SUB    No change to
Services Manager                                Services Manager                                               position, duties
                                                                                                               may change in line
                                                                                                               with classification
Administration      HEWA4            162046     Administration         HEWA4               OFT          SUB    No change to
Officer                                         Officer                                                        position, duties
                                                                                                               may change in line
                                                                                                               with classification
Events Officer      HEWA5            134685     Events Officer         HEWA5               OFT          SUB    No change to
                                                                                                               position, duties
                                                                                                               may change in line
                                                                                                               with classification
Events Officer      HEWA5            266302     Events Officer         HEWA5               FFT          SUB    Fixed-term
                                                                                           31/12/2019          contract will be
                                                                                                               honoured
Events Officer      HEW5             227750     Events Officer         HEWA5               FFT          SUB    Fixed-term
                                                                                           26/11/2019          contract will be
                                                                                                               honoured
Event Sales         HEWA5            200601     Events Sales           HEWA5               OFT          SUB    No change to
Officer                                         Officer                                                        position, duties
                                                                                                               may change in line
                                                                                                               with classification
Events Officer      HEWA5            221725     Events Officer         HEWA5               OFT          SUB    No change to
                                                                                                               position, duties
                                                                                                               may change in line
                                                                                                               with classification
Events Officer      HEWA5            221725     Events Officer         HEWA5               FFT          SUB    Fixed-term
                                                                                           15/07/2020          contract will be
                                                                                                               honoured
Events Protocol     HEWA8            091534     Events Protocol        HEWA8               OFT          SUB    No change to
Coordinator                                     Coordinator                                                    position, duties
                                                                                                               may change in line
                                                                                                               with classification
Customer Service    HEWA7            167979     Customer Service       HEWA7               OFT          SUB    No change to
Coordinator                                     Coordinator                                                    position, duties
                                                                                                               may change in line
                                                                                                               with classification
Customer Service    HEWA7            167979     Customer Service       HEWA7               FFT          SUB    Fixed-term
Coordinator                                     Coordinator                                09/07/2020          contract will be
                                                                                                               honoured
Front of House      HEWA4            121302     Front of House         HEWA4               OFT          SUB    No change to
Officer                                         Officer                                                        position, location
                                                                                                                                 12
will change to KG
Front of House   HEWA4   121302   Front of House   HEWA4   FFT          SUB   Fixed-term
Officer                           Officer                  31/12/2019         contract will be
                                                                              honoured
Events Officer   HEWA5   261910   Events Officer   HEWA5   FPT          SUB   Fixed-term
                                                           31/12/2019         contract will be
                                                                              honoured
Events Officer   HEWA5   261910   Events Officer   HEWA5   FPT          SUB   Fixed-term
                                                           23/09/2019         contract will be
                                                                              honoured
Events Officer   HEWA5   262350                            FFT                Fixed-term
                                                           31/12/2019         contract will be
                                                                              honoured
Events Officer   HEWA5   262558                            FFT                Fixed-term
                                                           31/12/2019         contract will be
                                                                              honoured
Events           HEWA6   262553                            FFT                Fixed-term
Management                                                 31/12/2019         contract will be
Officer                                                                       honoured

Events           HEWA6   262554                            FPT                Fixed-term
Management                                                 31/12/2019         contract will be
Officer                                                                       honoured
Events           HEWA6   262555                            FFT                Fixed-term
Management                                                 31/12/2019         contract will be
Officer                                                                       honoured

Business         HEWA9   262220                            FFT                Fixed-term
Manager,                                                   31/12/2021         contract will be
Conferences                                                                   honoured

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