Product Training Guide - Fill your life with fragrance - turn around!
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Fill your life
with fragrance®
Product
Training Guide
Autumn/Winter 2021 AU/NZ-EN
Charitable cause
Contribute more than you take
Legacy Australia®
Legacy Australia is dedicated to caring for
Australian families of veterans who have died or
given their health. Scentsy will donate $15 AUD
from the sale of each Lest We Forget Warmer
in Australia to support Legacy as its passionate
We design products volunteers help families thrive, despite adversity
and loss.
to love. legacy.com.au
Our goal is to fill your life
with fragrance by creating:
The Royal New Zealand Returned and Services
• Innovative sensory experiences Association (RSA)
you can customise as you please. Since 1916, the RSA has been providing support
• Stunning, never-before-seen designs. and comfort to veterans and their families. Scentsy
will donate $15.25 NZD from the sale of each Lest
• Captivating fragrances that connect We Forget Warmer in New Zealand to support the
your head and your heart. RSA as it continues to provide care and honour
soldiers with support and remembrance.
rsa.org.nz
New!
Lest We Forget* *Cannot be purchased using Host Rewards,
Perpetual Party Rewards or in Bundle & Save.
Available 1 March to 31 July 2021.
The Mission
To bring value to the world by providing an industry-leading, family-friendly
business opportunity selling creative, artistic, high-quality products that Licensed What’s inside:
Warm the Heart, Enliven the Senses and Inspire the Soul.
products 03 Warmers and Wax
This is what we’re about: 05 Diffusers and Oils
Scentsy offers officially
Simplicity licensed products — 09 Fan Diffusers and Scentsy Pods
• We avoid the unnecessary. including The Disney
• We do things the right way, through teamwork. Collection! While these 11 Unplugged
• We communicate expectations clearly. products present exciting 13 Kids
opportunities to reach out
Authenticity to fans, many of these 15 Laundry
• We do the right thing, even when no one is looking. special products have
• We consistently strive to be the best version of ourselves.
17 Clean
guidelines regarding how
• We cultivate an environment of trust by being open, they may be promoted 19 Body
honest and respectful. and shared. For more
23 Pets
Generosity information, head to
• We give more than we take.
Scentsy Success on 25 Whiff Box
• We are cheerful givers of our time, talents and resources. your Workstation.
26 Scentsy Club
• We think beyond ourselves.
2
Home Warmers Scent Wax
Warmers How it works: Wax All our Scentsy
Bars are made in
Idaho, USA.
Features and benefits: Features and benefits:
• Safely warms Scentsy Wax Bars • Available in more than 70 fragrances.
with a low-watt light bulb or • Fragrance intensity can be increased by adding
heating element. more wax cubes.
• Flame-, smoke- and soot-free. • Designed by award-winning perfumers and
• Dozens of innovative and fragrance designers using the highest quality
inspired designs to suit every ingredients for a long-lasting experience.
decorative taste. • A great value when compared to jarred candles
1
• Lifetime replacement warranty of similar quality.
against manufacturers’ defects. • Safe to use — no wick, flame, smoke or soot.
Sales tips: Plug it in. Sales tips:
• Encourage customers to order a • Create a video showing how easy it is to use a Cotton
replacement light bulb for every Cleanup pad to remove wax from a warmer, and
warmer they purchase. We offer post it on Facebook or YouTube.
light bulbs for every warmer style. • Put a warmer, a bar, Fragrance Testers, a catalogue
Did you know? • Our Mini Warmers come with and order forms in a basket and give it to your
We work with artisans from around the world either a wall plug or tabletop base friends and neighbours, or offer to set up a shopping
to bring you authentic and innovative warmer to fit your customers needs. link that they can share with others. After a week or
2
designs to match any home décor. so, collect the orders!
• Encourage customers to add their favourite Scentsy
Break off as Bar to their Scentsy Club subscription so they
Types of warmers: many cubes never run out of their must-have fragrance, even
of wax as you if it’s discontinued.
like and drop • In addition to environmental factors, a fragrance’s
Warmer Warmer finishes them in the strength and longevity depend on its makeup. Some
warmer dish. fragrance families, like citrus, simply don’t last as
Our traditional warmers melt Different warmer styles are available in a
wax with the heat of a low-watt variety of finishes. Use this helpful guide long as others, like bakery.
light bulb, enlivening a room to explain the unique craftsmanship that • Make your own Scentsy Bar fragrance samples
with a candle-like ambiance in goes into our warmers.
using the Wax Molds or the Classic Curve Felt
addition to fragrance.
Shape available from the Scentsy Success
Consultant Store. Fragrance Testers and Scented
Element warmer Glow G Stickers are also available in Scentsy Success to
For soft light. share with your customers.
Element warmers feature
a heating element to safely
warm wax without a light Hand painted H Warmer stands
bulb. Great for bedrooms or For brushstrokes.
other spaces where you want Features and benefits:
3
fragrance without the glow.
• Traditional Warmer Stands protect surfaces
Reactive glaze R
in style.
For a handcrafted look.
Mini warmer Turn it on • Cord-Concealing Warmer Stands showcase
and enjoy! warmers while keeping any unused portion
Plug them into the wall, or of the cord hidden.
use our Mini Warmer Tabletop
Base designed for use on any
flat surface.
3 Product Training Guide For warranty details, visit scentsy.com/shipping-warranty-return-information. 4
Home Diffusers
Deluxe Diffuser Premium
Diffuser
1
Lift the shade.
Sales tips:
• Recommend this simple
and subdued diffuser option
for your oil enthusiasts.
• Share stylised images of
the diffuser highlighting
its colour display options.
2
Add water and
Features and benefits: your favourite
8 light modes Built for busy lives Scentsy Oil to
• 120 mL water reservoir for up to 8 hours
(including rainbow!) Sturdy construction the diffuaser
of fragrance.
and long-lasting reservoir.
fragrance minimise • Shades are sold separately so you can swap
them out for a new look.
3
the fuss.
• 16 LED lighting effects can display one colour,
rotate through multiple colours or display a
soft white glow and even a candle-flicker effect. Choose your light
Set it and forget it and mist options.
Large, 450-mL reservoir • Provides a multisensory experience with style,
provides up to 35 hours light and fragrance.
of fragrance when set Sales tips:
4
on Low mode. • Create a video showing how you relax with your
favourite diffuser and post it on your preferred
social media platform. Don’t forget to show the Enjoy your
Simple to use lighting features! perfect,
Sliding controls make • Leave a diffuser and a bottle of Scentsy Oil at all-natural
it easy to adjust and your favourite salon, spa or massage therapy fragrance.
gauge the settings. studio with a few catalogues and a stack of
business cards (ask permission first!). Make
In addition to the protections provided by the Australian Consumer Plays well with others sure you label everything and bring them a
Law and the New Zealand Consumer Grantees Act, these products
have a limited lifetime warranty. For diffuser warranty details, Versatile design works new Scentsy Oil every month!
visit scentsy.com/shipping-warranty-return-information. with any décor. • When demonstrating a diffuser, dim the lights
to showcase the lighting features and create a
“wow” factor.
5 Product Training Guide 6
Scent Oils
Mood Makers Choose from:
We’ve grouped our Scentsy Oils to help your customers find
just the right fragrance to enhance their mood. 15 mL Essential Features and benefits:
• Our Scentsy Oils are designed solely
for their beautiful fragrance!
Oils • Essential Oils offer uncompromising
quality. Recommended for: Essential
oil enthusiasts who like things simple.
• Natural Oils are handcrafted from
Harvested from the most
globally sourced ingredients.
aromatic botanicals to deliver Recommended for: Fragrance lovers
Balancing Calming a clean, single-note fragrance. and those who enjoy branching out.
Sales tips:
• Recommend that your customers
purchase at least two or three oils
Natural at once to help create a custom
fragrance experience.
• Suggest they purchase oils from
Oils each of the categories (balancing,
calming, comforting and uplifting)
to suit their mood.
• Advise your customers to store their
Combining naturally derived Scentsy Oils upright in a cool, dry place.
Oils in this category feature centring Evoke a sense of quiet serenity with ingredients to create wonderful
notes like head-clearing eucalyptus relaxing notes like lavender, soft • Check out the Scentsy Success
and aromatic mint to increase your florals and delicate tea.
fragrance – some blends even Consultant Store for business tools
Zen focus. include pure essential oils! to help you create oil samples.
Oil basics
Comforting Uplifting Essential Oils Natural Oils*
single essential oil Scentsy-exclusive blends
Eucalyptus Eucalyptus Naturally derived
Essential Oil Essential Oil fragrance
When the day calls for cocooning, For an instant zing, these oils
look toward enveloping notes of feature energising notes of
cosy vanilla, indulgent sugar and inspirational lemon, zippy lime
creamy caramel. and refreshing watermelon.
7 Product Training Guide *Some Natural Oils may contain only naturally derived fragrances and no essential oils. 8
Scent Fan Diffusers and Scentsy Pods
Mini Fan Diffuser Scentsy Go
Features and benefits:
• Perfect for the office, car or
anywhere there’s a USB port handy.
• Home- and travel-friendly, and easy
to use.
• Immediate fragrance that fits nearly
any space.
Sales tips:
• Recommend to customers looking
for a compact fragrance delivery
method. Features and benefits:
• Perfect for travellers, students and • The built-in rechargeable
anyone on the go. battery provides hours of
travel-friendly fragrance,
• Think about someone who would and charges easily with the
like a fragrance getaway or who included USB cord.
enjoys filling their space with
fragrance — such as those who • Limited lifetime warranty.
work at a desk, or at a hair or
nail salon station.
Scentsy Go Scentsy Go Solid
Height 14 cm tall 14 cm tall
Wall Fan
Best for instant fragrance Small to medium spaces Small to medium spaces
Fan modes Standard mode and Eco mode Standard mode
Pods go inside! Lighting options
Diffuser
7-colour LED light display None
Battery life Lasts up to 18 hours* Lasts up to 10 hours†
Fragrance capacity Holds up to two Scentsy Pods Holds up to two Scentsy Pods
Features and benefits: Decorative band Silver or rose gold White
• Plugs into any outlet and features a colour options
cute, sturdy shell, that’s perfect for
high-traffic areas like mudrooms, *Approximate battery life, tested in Eco mode with the light effects turned on.
hallways, bathrooms and more.
†
Approximate battery life, tested in Standard mode.
• Holds up to two Scentsy Pods.
Scentsy Pods
Features and benefits:
This one • For use with Scentsy Go, Scentsy Go
has light! Solid and Fan Diffuser systems.
• Enjoy instant scent with no-spill
fragrance beads.
• Last up to 120 hours (approximately
one to two weeks).
9 Product Training Guide For warranty details, visit scentsy.com/shipping-warranty-return-information. 10
Scent Unplugged
Unplugged Scent Pak
Features and benefits:
1
• Scent Paks enhance a Scentsy Buddy
or Scentsy Friend, or freshen up drawers,
wardrobes and more.
Remove placeholder
cap from top of • Scentsy Car Bar Clips attach to your car
Scentsy
bottle and attach vent for air-distributed fragrance. Sold
Car Bar in packs of two.
decorative cap.
• Scentsy Car Bars include a ribbon for
Scentsy hanging that’s embellished with the
Car Bar Clip fragrance name. Hangs freely in your
2
vehicle.
• Room Spray comes in travel-friendly
packaging.*
Remove paper tape
• Scent Circles hang freely in cars, closets,
from end of wick and
pantries and more to add a burst of
remove flower from
Scentsy fragrance just about anywhere.
protective box.
Some even sport a fun saying!
Sales tips:
• Keep a few of these easy-to-carry — and
3
Scentsy share! — products with you wherever you
Room Spray go. You never know who might need a
Insert Fragrance touch of Scentsy fragrance.
Scent
Flower into top • Recommend Unplugged products
Circle
of decorative cap during checkout for an inexpensive
and enjoy! upsell opportunity.
• Unplugged products are great for
fundraisers.
• If your customer loves a Scentsy Bar
fragrance that’s also available in an
Unplugged product, recommend
Fragrance Flower
another product like a Car Bar so
they can enjoy it anywhere.
• Encourage customers to put unplugged
products in their Scentsy Club subscription
so they don’t forget to reorder them.
Features and benefits:
• Flower is handcrafted, so no two are exactly alike!
*Not available in New Zealand.
• Flower absorbs and holds fragrance oil for gorgeous scent that lasts
up to 60 days.
• Simple, elegant design complements any décor — no outlet required.
• Perfect for nightstands, desks, dressing tables and other small spaces.
11 Product Training Guide 12
Kids
Kids
Bitty Buddies
Features and benefits:
• oam infused with fragrance.
F
• Safe for all ages.
• Wipes clean with damp cloth.
• 10 cm diameter.
Sales tips:
•T he perfect gift for any season
or occasion. Great for birthdays,
baby showers, Easter baskets,
stocking stuffers and more!
• Recommend to customers
who have purchased Scentsy
Buddies; they’re a fun addition
to their collection!
Scent Pak
included!
Scentsy Buddy Clips
Scentsy Friends Scentsy Buddies Features and benefits:
• Each
Buddy Clip comes pre-scented
Features and benefits: Features and benefits: in a kid-friendly fragrance.
•S centsy Buddy and Scentsy Friend •L imited-edition Scentsy Buddies • Clip-on and collectible accessory for
products are the only plush toys you are available only while supplies last, backpacks and more.
can customise with your child’s and new Buddies are introduced • Each Buddy Clip is polyester with a
favourite Scentsy fragrance. all the time. polypropylene clip.
• Scent Paks are filled with nontoxic • Bailey the Bunny is available all season • Wipes clean with a damp cloth.
fragrance beads, so they’re safe for kids. long so there’s always a popular Buddy (Frequent cleaning may weaken
• Buddies and Friends wipe clean with available in case one you love sells out. fragrance strength or damage material.
a damp cloth. (Machine wash not • 41 cm tall. Machine wash not recommended.)
recommended; may damage material • 14 cm to 18 cm tall.
and cause stuffing to clump.) Sales tips:
• Scentsy Friends are the same size as our • Encourage
customers to start a Sales tips:
Scentsy Buddies, so they can share Buddy Scentsy Buddy collection for their kids. • Host
a magical, kid-friendly Scentsy
Clothes. Plus, each comes with an adorable party to highlight products with similar
mini Buddy (not sold separately) in their themes such as unicorns, fairy tales or
pocket and your choice of Scent Pak. jungle animals.
• 41 cm tall.
Sales tips:
• Check
out Scentsy Success on your
Workstation for shareable images to
post on social media with each new
Buddy or Friend launch.
13 Product Training Guide 14
Laundry
Stain-fighting fragrance
before after
Laundry Liquid Scent Soft
Liquid laundry detergent Liquid fabric softener
Features and benefits: Features and benefits:
• Specifically formulated to work with • Softens fabrics and helps
high-efficiency (HE) washing machines prevent static. Washer Whiffs Dryer Disks
that use less water. Low sudsing and • Leaves no yellow residue.
quick dispersing, HE detergent delivers
Fragrance for laundry Fragrance enhancer
• Disperses easily in the rinse cycle.
an optimal clean in low water levels.
Can also be used in standard
• Approximately 25 medium loads. Features and benefits: Features and benefits:
washing machines. • 946 mL • Scented crystals give clothes, towels • Imparts long-lasting scent.
and blankets a fragrance boost. • Pack of 2.
• Cleaning power comparable to Sales tips: • Adds long-lasting fragrance —
leading laundry brands. • Up to 30 loads.
• Try it yourself! Having a personal story perfect for storing seasonal clothes
• A powerful blend of six enzymes to tell your customers is one of the and keeping them fresh!
targets and destroys hard-to-remove best ways to introduce them to the
stains. Scentsy Laundry line.
• May help reduce odours in Scentsy Fresh
front-loading washing machines.
• Scentsy’s signature long-lasting • Upsell by educating customers on Odour eliminating
fragrances enliven your clothes, • Won’t stain clothes.
the benefit of using the complete fabric spray
linens and towels. Laundry collection to achieve • Available in two sizes: 454 g
• Highly efficient and ultra-concentrated full-cycle fragrance. and 1.36 kg Features and benefits:
formula works well in hot or cold water. • Remember, your customers are Sales tips: • Powerful molecules eliminate
• Free of dyes and colouring agents; already using laundry products. • Help your customers experience odours in hard-to-wash fabrics.
will not stain laundry. You’re just encouraging them to Scentsy Laundry by washing and • Freshens carpets, upholstery,
• Approximately 50 medium loads. change brands. drying washcloths or hand towels curtains and more.
• 591 mL Made in Idaho, USA in all four products. Store freshly • 473 mL
laundered washcloths in zip-top Made in Idaho, USA
Sales tips: plastic bags to preserve the fragrance.
• Conduct a DIY stain test using Laundry • Encourage customers to put Laundry
Liquid and a plain white T-shirt. Share products in their Scentsy Club
“before” and “after” pictures with subscription so they don’t forget
your customers. to reorder them.
Made in Idaho, USA Made in Idaho, USA
15 Product Training Guide 16
Clean
Scent
hy
Get a top-to-bottom clean
W
sy
All Scentsy Clean From the kitchen to the tub, Scentsy
products are made Clean delivers spectacular results
without any phosphates, dyes,
in Idaho, USA. ammonia, chlorine or bleach, leaving
nothing but fresh fragrance behind!
=
makes six 473-mL bottles!
Use on non-porous
surfaces like:
Stainless steel
Linoleum
Tile
All-Purpose Cleaner Bathroom Cleaner Counter Clean Dish Soap
Concentrate Bathroom cleaning spray Multipurpose surface cleaner Hand dishwashing liquid
Features and benefits: Features and benefits: Features and benefits: Features and benefits:
• Mix 4x-concentrated formula with • Powerful, biodegradable plant-based • Forms a dirt-repelling barrier that • Easily removes food particles and
water and get more value while cleaning agents safely remove soap makes cleaning easier over time. grime from dishes.
paying less. scum, grime, mildew and other • Great for those everyday spills and • Great foaming action.
• Easily cleans dirt, grease, oil, grime deposits. messes; recommended for use on • Concentrated formula means
and fingerprints on most surfaces. • Use on sealed bathroom surfaces sealed surfaces. a little goes a long way.
• Great for your deep cleaning needs including fiberglass, tempered glass, • 473 mL • Gentle on skin.
and recommended for large areas tile, bathroom fixtures and porcelain.
Sales tips: • 473 mL
and frequent use on sealed granite, • 473 mL
• Take “before” and “after” photos Sales tips:
stainless steel and most flooring Sales tips: when you use Scentsy Clean • Our high-performance products are
such as sealed wood, tile, vinyl
• Reach out to customers who have products and share them online. the only cleaning products on the
and linoleum
purchased other items in fragrances Also encourage your customers who market infused with the Scentsy
• Forms a dirt-repelling barrier that available in the Scentsy Clean line. have purchased from you to share
makes cleaning easier over time. fragrances your customers love.
Ask if they’d be interested in trying their results and tag you!
• Makes 2.84 kg or approximately six • Store Clean products out of
a Clean product in one of their • Label your own full-size Clean
473-mL bottles of cleaner. direct sunlight.
favourite Scentsy scents! products as “testers” and use
• Beloved Scentsy fragrances make
Sales tips: • For best results, spray Bathroom them at parties for a fun and
cleaning enjoyable and leave
• Encourage customers to put Clean Cleaner and leave on surface for fragrant demo!
behind long-lasting fragrance.
products in their Scentsy Club 5-10 seconds, then wipe away with a • Offer a borrow bag of cleaning
lint-free microfiber cloth or sponge. • Include a product demonstration in
subscription so they don’t forget products so your customers can try
your social media stories and posts
to reorder them. them out in their own homes for a
to show the product (and results!)
week. Ask them to share a review
in action.
with you to use on social media.
17 Product Training Guide 18Body
Your everyday
indulgence Products with these icons hy
Scent
W
sy
contain sunflower oil
and/or aloe.
Our Body products
feature high-quality,
skin-loving ingredients and
are formulated without
parabens, phthalates
or gluten.
Scentsy Soak
Features and benefits:
• Infuses your bath with authentic
Scentsy fragrance and moisturising
ingredients, while Epsom and pink
Himalayan salts soothe tired, achy
muscles and help you relax.
• .91 kg
Sales tips:
• Share with those involved in sports
or fitness activities. Offer a spa
party and use in pedicure tubs.
Made in Idaho, USA
Sugar Scrub Body Wash
Features and benefits: Features and benefits:
• The sweetest treat for your skin! • Cleanses and moisturises skin.
Exfoliating sugar and moisturising • Creates a rich lather.
shea butter and coconut oil sync • 228 mL
up to reveal smooth, soft skin that
positively glows. Made in Idaho, USA
• 237 mL
19 Product Training Guide 20Body
Skin
softeners Products with these icons
contain sunflower oil
and/or aloe.
Hand Soap Sales tips:
• Paraben-, phthalate- and gluten-free.
Features and benefits: • Recommend products that pair well
• Cleansing lather. together, like Hand Soap and Hand
• Imparts Scentsy fragrance Cream or Body Wash and Body Cream.
as you wash. • Single-use samples are available at
• 228 mL the Scentsy Success Consultant Store.
Made in Idaho, USA Think of customers who would like to
try Scentsy Body products, and put
a sample and business card in their
Body Cream Hand Cream Fragrance Mist orders. Follow up a week later to
Features and benefits: Features and benefits: Features and benefits: see how they liked it and if they’re
interested in placing an order.
• Vitamin-rich, non-greasy formula • Non-greasy formula protects against • Long-lasting and skin-nourishing.
softens and protects your skin’s and alleviates chapping, cracking • Encourage customers to put Body
• 125 mL
moisture barrier. and roughness on hands. products in their Scentsy Club
• Large size for daily use. • 80 mL Sales tips: subscription so they don’t forget
• If your customer frequently buys a to reorder them.
• 237 mL Made in Idaho, USA
fragrance that’s also available in the
Made in Idaho, USA Body collection, encourage them to
try a Body product (or two!) when
they place their next order.
21 Product Training Guide 22Pets
Best friends deserve
the best
Scent
hy
W
sy
Our Pets products are 100%
vegan, made with gentle
fragrances and formulated
specifically for a pet’s
sensitive skin.
Freshen Up Pup Dog Deodorizing Spray
Features and Features and benefits:
benefits: • Neutralises odours in between baths.
• Formulated with aloe, • Conditions and moisturises with aloe, colloidal oatmeal
sunflower oil and and sunflower oil.
colloidal oatmeal to • 237 mL
soothe skin, while
keeping coats soft!
• Available in six
fragrances, exclusive
to Pets.
Sales tips:
•C heck out Scentsy
Success for business
tools and other ways
to promote Scentsy
Pets to your
customers.
• Share photos and go
live with your furry
friends and their
Best Bud Suds Pet Shampoo new products.
Features and benefits: • Connect with your
party animal friends
• Sulfate-free. and schedule a Pet
• Moisturises and hydrates with aloe, “Paw”ty. No Knot Spot Dog Detangling Spray
sunflower oil and colloidal oatmeal. • Encourage customers
• 473 mL to put Pet products Features and benefits:
in their Scentsy • Tangle-removing, mat-busting spray.
Club subscription so • Conditions coat and skin with aloe, sunflower oil
they don’t forget to
reorder them.
and colloidal oatmeal.
All Pets products are • 237 mL
made in Idaho, USA.
23 Product Training Guide 24Whiff Box Scentsy Club
WHIFF BOX #ScentsyWhiffBox
Every month, Scentsy curates
a fresh assortment of new,
trending and seasonal items
— a Whiff Box — for customers
to discover. Introduce Whiff
Box to your customers to help Fragrance on your schedule
broaden their interest in a
variety of products and Scentsy Club is a monthly subscription service that lets your
increase sales. customers schedule regular shipments of Scentsy consumables
(aka the stuff that runs out), so their favourites are always on hand.
How it works:
1 2 3
Sign up and Choose how Enjoy your
pick your often you favourites!
products. want it.
Features and benefits: Always Get My Bar
If we discontinue a Scentsy Wax Bar that’s in your
• A surprise assortment of sample- and full-size products. subscription, we’ll keep making it just for you
• An array of treats that may include wax, personal care items, (as long as you keep it in your order)!
cleaning products, Laundry and Unplugged items.
• Whimsical packaging and a note from Scentsy that make
our box ready for gifting.
Sales tips:
• Share with anyone who loves to try new fragrances and
products each month, especially your consistent Scent of the
Month customers, to introduce them to a broader variety of
Scentsy products.
• Follow up with Whiff Box customers the following month to Kimmy, Instagram Alicia, Instagram Courtney, Instagram
see what they liked and which products they’d like to reorder.
• Recommend that your Whiff Box customers take advantage of
Already set up? Share your #ScentsyClub faves!
the convenience of Scentsy Club, and encourage customers
already in Scentsy Club to add a Whiff Box to their subscription.
• Whiff Box and Scentsy Club postcards are available
through the ProShop powered by Vistaprint.
Learn more at scentsy.com/ScentsyClub.
25 Product Training Guide 26Sales tips:
• Encourage your friends and customers to
make a wish list of everything they want. Show
them how much free product they could earn
if they host a party.
• Follow up a week after delivering an order
to answer any questions and make sure
your customers enjoy their new goodies.
One or two months later, ask if they’re ready
to reorder.
• Post examples of how you use Scentsy
products on social media a couple times
a week.
• Attach your business card to samples and
hand them out at your child’s next sporting
event or activity.
• Add a Scented Sticker to the printed marketing
materials you hand out to customers.
Perfect for postcards or catalogue pages to
recommend new and favourite fragrances!
• Familiarise yourself with Bundle & Save options
to confidently upsell.
• Download party invitations and thank you tags
from Scentsy Success to add a pretty touch to
your parties and orders.
• Keep track of the fragrances your customers
like so you can make recommendations and
encourage them to subscribe to Scentsy Club
if their favourites are discontinuing.
• Collect and input customer contact info so
sales reports populate better results. Use
those for recommendations, follow-up and
promoting Scentsy Club subscriptions.
scentsy.com
1-800-196-428 (Australia)
0800-480-110 (New Zealand)
BARCODE FPO
The SCENTSY® word mark, the Scentsy® logos and the distinctive
product configuration trade dress of Scentsy®-brand warmers are all
registered and common law trademarks of and/or are protected by
design patents belonging to Scentsy, Inc., both in the United States
and internationally. © 2006-2021.You can also read
