PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION

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PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
Online
             2 - 5 AUGUST 2021

2021 ZAA Conference
FINAL

PROGRAM
PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
KEYNOTE SPEAKERS
     Dr Fiona Fraser
     Acting Threatened Species Commissioner at the Australian Department of
     Agriculture, Water and the Environment.
     As the acting Threatened Species Commissioner Fiona champions threatened
     species issues and oversees the implementation of the new Threatened
     Species Strategy and the development of the Strategy’s Action Plan, which
     together will guide practical conservation actions to recover some of
     Australia’s most threatened animals and plants. Following the principles of
     science, action and partnership, the Commissioner works with all levels of
     government, scientists, conservation organisations, community groups and the
     private sector to improve the trajectory of our threatened species.
     Fiona has worked for the Australian Government for over a decade playing
     lead roles in Indigenous caring for country and natural resource management
     initiatives and international environment policy. Fiona was previously the
     Director of the Office of the Threatened Species Commissioner and most
     recently has been leading the Government’s wildlife recovery response to the
     Black Summer bushfires.
     Before joining the public service Fiona worked with Aboriginal organisations
     in northern Australia on community-lead caring for country programs and
     joint management of protected areas. Fiona has completed a doctorate at
     ANU into the impacts of fire and grazing on savanna threatened species and
     post-doctoral work at Charles Darwin University with Traditional Owners and
     protected area managers.
PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
KEYNOTE SPEAKERS
     Stephanie Allard
     Vice President of Animal Care and Welfare, National Aquarium, Baltimore,
     MD, USA
     Dr. Stephanie Allard joined the National Aquarium, Baltimore in 2020 as vice
     president of animal care and welfare, responsible for overseeing animal care
     and welfare throughout the Aquarium and Animal Care and Rescue Center.
     Stephanie came to the Aquarium from the Detroit Zoological Society, where
     she most recently served as Deputy Chief Life Sciences Officer overseeing
     animal welfare, conservation and science, following six years as Director of
     Animal Welfare. She has also held animal management and research positions
     at Palm Beach Zoo in Florida and Zoo Atlanta. Additionally, Stephanie has held
     adjunct positions at Oakland University in Michigan, and Harriet L. Wilkes
     Honors College at Florida Atlantic University.
     As a professional fellow with the Association of Zoos and Aquariums (AZA),
     Stephanie serves on several committees and advisory groups. Recognized
     for her expertise in animal behavior and welfare, she is frequently invited
     to speak and teach internationally. Stephanie holds doctorate and master’s
     degrees in experimental psychology from Georgia Institute of Technology and
     a bachelor’s degree in anthropology and neuroscience from Emory University.

     Ainsley Simpson
     Chief Executive Officer, Infrastructure Sustainability Council
     Ainsley joined Infrastructure Sustainability Council in 2016, having previously
     been an executive at Pacific Environment, Strategic Environmental Focus and
     Coffey International.
     Ainsley works across the infrastructure industry to advance sustainable
     outcomes through the deployment and development of the IS rating scheme.
     Ainsley also oversees ISCA’s learning, and development portfolio aimed at
     building marketing capability across industry.
     The Infrastructure Sustainability Council is a member-based, not-for-profit
     peak body operating in Australia and New Zealand with the purpose of
     enabling sustainability outcomes in infrastructure ie ensuring infrastructure
     delivers social, cultural, environmental and economic benefit.
PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
GUEST SPEAKERS
Dr Isabella Clegg, Animal Welfare Expertise, Sydney, Australia
Dr Isabella Clegg is an animal welfare scientist, specialising in marine mammal welfare in captivity. She has degrees
in Animal Behaviour and Welfare, Marine Mammal Science, and her PhD was on developing welfare parameters for
bottlenose dolphins. Following her PhD, she wanted to address the knowledge and application gap between academia
and animal use industries, and set up Animal Welfare Expertise (AWE)- an animal welfare consultancy that pioneers an
animal-based, scientific approach to conduct welfare assessments of captive animals (e.g. the C-Well© Assessment for
dolphins), and objectively advises animal facilities, the travel industry, NGOs, governments and conservation projects.

Leon Coningham, Head of SBS Distribution - Special Broadcasting Service (SBS), Sydney, Australia
Leon Coningham was appointed as Head of SBS Distribution in 2012 and is responsible for leading a team to create and
develop content for inclusion and diversity training and consulting, publishing, events, and content distribution.

Prior to this, Leon held senior management roles in national and international content distribution at Australian
Broadcasting Corporation (ABC) and Magna Pacific, Queensland, Australia.

As Head of SBS Distribution Leon is creating a world leading program to support organisations to be more inclusive
of diversity in their own teams and in the people they serve. The program includes leading education organisations,
diversity specialists and content creators; all necessary to create best in class training content to distribute to national and
international organisations.

Esther Conway, Manager - WildCats Conservation Alliance, United Kingdom
Esther Conway joined 21st Century Tiger in 2007 and managed the transition to WildCats Conservation Alliance in 2018.
She regularly represents WildCats at events to focus awareness on the issues facing tigers and Amur leopards in the wild
and how zoos can make a difference.

Esther’s role is to oversee the smooth running of the initiative, manage relationships with donors and grantees and to
ensure the selection of projects that offer best value conservation actions. Since 2007 she has overseen the distribution
of AU$4 million to 20 conservation partners in seven countries.

Jenny Gray, Chief Executive Officer - Zoos Victoria, Australia
Dr Jenny Gray is the Chief Executive Officer of Zoos Victoria, charged with the operation of the Melbourne Zoo,
Healesville Sanctuary and Werribee Open Range Zoo. Jenny has a wide range of public and private sector experience
having worked in transportation, airlines and banking, before moving into the zoo industry in South Africa, then Australia.

Jenny has qualifications in Civil Engineering, Transportation Engineering, Business Administration and Ethics. She brings
a passion for animals and the environment, having facilitated the transformation of Zoos Victoria into a Zoo Based
Conservation Organisation. Her operational and financial skills will ensure that this is achieved in a financially sustainable
manner, led by inspired executives and staff.

In 2016 Jenny completed her PhD in ethics at The University of Melbourne, with her thesis on “An Ethical Defense of
Modern Zoos.”   Her thesis has been published by CSIRO, and is a commercially available book titled “Zoo Ethics”.

Jenny serves on a number of governing bodies; she is Past President of the World Association of Zoos and Aquariums, is
a council-appointed member of the Victoria University Council, and President and Chair of Not In My Workplace, a small
association committed to addressing sexual harassment in the workplace.

Dr Carolyn Hogg, Senior Research Manager - School of Life & Environmental Science, The University of
Sydney, Sydney, Australia
Dr Carolyn Hogg is a conservation biologist who is a passionate advocate for science-based decision making. Through
her research spanning the Arctic to southwest Tasmania, Carolyn has worked on some of the world’s most threatened
PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
wildlife species. She developed and implemented the Devil Tools & Tech project that provides scientific research in
real-time to conservation managers of an iconic Australian species, the Tasmanian devil. Carolyn is currently the Senior
Research Manager for the Australasian Wildlife Genomics Group at the University of Sydney and the Science Lead for the
Threatened Species Initiative that is developing genomic resources for Australia’s threatened species. Carolyn’s vision is
to create a conservation legacy for Australian wildlife by changing how we integrate science, management and policy to
proactively promote species’ resilience in the face of a changing world.

Tom Maker, Relationship Manager NSW - Supply Nation, Australia
Tom is a Relationship Manager and Supplier Diversity Consultant for Supply Nation. He works with some of Australia’s
best known corporate, government and not-for-profit organisations in a range of industries to help them achieve good
social outcomes through their procurement and purchasing decisions. Tom is passionate about finding commercial
solutions to social challenges, especially those that economically empower Aboriginal & Torres Strait Islander peoples and
communities.

Melanie Nelson, Melanie Nelson Consultancy, New Zealand
Melanie Nelson is a strategic cross-cultural consultant and a licensed Māori translator and interpreter. She has a diverse
background in biodiversity conservation management and research, Māori translation and collaborative conservation with
iwi. She is self-employed, living in Nelson and working primarily on national projects, and is the strategic adviser to ZAA
for this project.

Rikke Øgelund Nielsen, MSc. in conservation biology, University of Southern Denmark
Rikke Øgelund Nielsen is a conservation biologist that completed her master’s degree from the University of Southern
Denmark as part of the Species360 Conservation Science Alliance. She works at the department of biology at the
University of Southern Denmark, for the Danish Environmental Protection Agency and at the Terrarium - Reptile Zoo in
Denmark.

Her current research interests include international wildlife trade, and she is working in the interface between biology
and data science on how data from the worlds zoos and aquariums can support the decision-making process for captive
management and global conventions and treaties such as CITES.

Dr Rhedyn Ollerenshaw, PhD Graduate - Australian National Centre for the Public Awareness of Science,
Australian National University, Australia
Rhedyn Ollerenshaw is passionate about the role of zoos as conservation educators and has recently graduated with a
PhD from the Australian National Centre for the Public Awareness of Science at the Australian National University (ANU
CPAS) looking at how zoo design can impact the efficacy of zoo-based behaviour change campaigns. Rhedyn has an
undergraduate honours degree in behavioural ecology and wrote her honours thesis on how the design of gorilla exhibits
can maximise naturalistic behaviours. Rhedyn has also worked for the Australian Government for over thirteen years,
supporting zoos’ international trade of zoo animals and working as a senior officer in the Australian CITES Authority.

Jon Paul Rodríguez, Chair - IUCN-SSC
Jon Paul Rodríguez is Chair of the IUCN Species Survival Commission. He has an undergraduate degree in biology from
Universidad Central de Venezuela, a PhD in ecology and evolutionary biology, and a Certificate on science, technology,
and environmental policy at the Woodrow Wilson School of Public and International Affairs, both at Princeton University.

Jon Paul joined IUCN in 1991, when he became member of the Captive Breeding Specialist Group (now called
Conservation Breeding Specialist Group). In 1996 he started working with national red lists, which eventually led to his
appointment as Chair of the National Red List Working Group between 2003 and 2009. He served as SSC Deputy Chair
between 2009 and 2016.
PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
MASTER OF CEREMONIES
Nicholas Bishop

Nic has relished his work in the zoo world for the past 21 years in Australia and overseas, with a keen
focus on behaviour, birds and free flight presentations. These have blended with his background
as an actor/singer to see him working internationally in the field of Nature Theatre, supported by
academic pursuits in performance arts, applied ornithology and wildlife management.
As the Animal Behaviour and Creative Programs Manager at Zoos South Australia, Nic supports
effective animal training and storytelling programs at Adelaide Zoo and Monarto Safari Park. These
focus on positive, innovative and engaging approaches in technical and cultural endeavours at both
sites.
He is a member of the Australian Animal Training Community, a zoo-based group that provides high-
quality learning events for industry professionals, and is a member of the global mentor program for
the International Association of Avian Trainers and Educators. One of his favourite gigs is hosting
weekly interactive shows on ABC radio, sharing insights on the art and science of training, and
chatting with listeners about their animal behaviour experiences and challenges.
PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
EVENT EXPERIENCE
ZAA is excited to be delivering our 2021 conference in an exciting and innovative new online
platform called Hopin.
Hopin will enable delegates to experience all the usual highlights of ZAA conferences including
leading keynote presentations, a varied mixture of plenary presentations and concurrent workshops
and outstanding networking opportunities.
Through a powerful virtual platform, Hopin, delegates will be able to explore live and on-demand
content, interact in live streamed Q&A discussions and engage virtually.
For the ZAA member workshop sessions, we will transit to Zoom to allow full interactive engagement
with all attendees.

   Mon, 2 August               Tue, 3 August           Wed, 4 August              Thu, 5 August

                            Zoom 7:00 - 8:00am      Zoom 7:00 - 8:00am         Zoom 7:00 - 8:00am
                            Breakfast Sessions:     Breakfast Sessions:        Breakfast Session:
                            Accreditation &         Accreditation &            Accreditation
                            Conservation Database   Conservation Database

Hopin                       Hopin 8:45am - 3:05pm   Hopin 8:45am - 12:35pm     Hopin 8:45am - 4:45pm
12:30pm - 1:00pm            Plenary presentations   Plenary presentations      Plenary presentations
Hopin orientation session
1:00pm - 2:00pm
ZAA Awards & Networking
                                                    Zoom 1:35 - 5:00pm
                                                    Afternoon workshops
                            Zoom 3:30 - 6:15pm
                            Afternoon workshops
PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
REGISTRATION & FEES                                                                               (GST inclusive)

ZAA Conference & ZAA Awards
          Member rates per day                                     Non-Member rates per day

               ONLINE $22.00      per day                                   ONLINE $33.00         per day

Registration Instructions
To ensure we could provide all attendees with a valuable event experience and cost-effective single
day ticket options, we’ve created a customised platform (Hopin) for each day of the conference.
However, this means you will need to register and pay for each day separately. We understand this
will make the registration process take a little longer, but we believe this will greatly enhance attendee
experience during the Conference.
Four links are listed below related to the conference. Upon registering for the first event, you will be
required to sign up for a Hopin account. Registration will require the following details of the attending
delegate:
   • Name
   • Email (this will be attached to the login account)
   • Create a password

Under the ticket options you will see a section called “Tell us about yourself”, where you can select
breakfast sessions or interactive workshops you will attend before clicking “checkout.” Please ensure
you have registered for these workshops if you wish to attend as spaces are limited (only members
are eligible to attend workshops).

After signing up, payment will be prompted for the first event (e.g. Day 1). Complete payment for the
single day before visiting the next event. Click on the links below to begin the registration process.
Hopin orientation session
An orientation session to allow you to get familiar with the Hopin platform will be held just before the
ZAA Awards on 2 August at 12:30pm. To join this session and explore Hopin, please register for the
ZAA Awards event, log in to Hopin at 12:30pm and head to the “Stage” area.

     Monday, 2 Aug, 12:30 - 2:00 PM Hopin      Orientation / ZAA AWARDS AND NETWORKING >>
     CLICK HERE > CLICK HERE > CLICK HERE > CLICK HERE
PROGRAM 2021 ZAA CONFERENCE - ONLINE 2 - 5 AUGUST 2021 FINAL - ZOO AND AQUARIUM ASSOCIATION
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MONDAY 2ND AUGUST
12:30 PM - 1:00 PM    Hopin orientation session
1:00 PM - 2:00 PM     ZAA Awards and networking

TUESDAY 3RD AUGUST - CONFERENCE DAY 1
7:00 AM - 8:00 AM      1            Accreditation Breakfast Session           2        ZAA Conservation Database Breakfast
                                       via Zoom (members only)                           Session via Zoom (members only)

8:00 AM - 8:30 AM     Hopin orientation session
8:40 AM - 9:10 AM     Welcome to Country (Dennis Foley)
9:10 AM - 9:20 AM     Opening Address (Cameron Kerr, ZAA President and Nicola Craddock, ZAA Executive Director)
9:20 AM - 10:05 AM    Keynote Speaker: Dr Fiona Fraser, Acting Australian Threatened Species Commissioner
10:05 AM - 10:10 AM   Session Introduction
10:10 AM - 10:25 AM   Strengthening conservation species planning with cultural engagement (Melanie Nelson, Melanie Nelson
                      Consultancy; Nicola Pindur, Department of Conservation; and Todd Jenkinson, ZAA)
10:25 AM - 10:30 AM   Session Q&A
10:30 AM - 11:00 AM   Morning break
11:00 AM - 11:05 AM   Session Introduction
11:05 AM - 11:35 AM   Reverse the Red Global Movement (Jenny Gray, Zoos Victoria and Jon-Paul Rodriquez, IUCN Species Survival
                      Commission)
11:35 AM - 11:55 AM   Opportunity from ashes - transforming ZAAs contribution to conservation in wake of the 2019-2020
                      bushfires and drought, and how we can do more (James Biggs, ZAA)
11:55 AM - 12:25 PM   Threatened Species Initiative – empowering conservation action using genomic resources (Dr Carolyn
                      Hogg, The University of Sydney)
12:25 PM - 12:35 PM   Session Q&A
12:35 PM - 1:25 PM    Lunch break
1:25 PM - 1:40 PM     Video Reel: ZAA Member site visit: Sydney Zoo
1:40 PM - 1:43 PM     Session Introduction
1:43 PM - 1:45 PM     Exploring the global patterns of the international songbird trade (Jacqueline Jürgens, University of Hamburg
                      / University of Southern Denmark) (short presentation)
1:45 PM - 2:05 PM     ZAA Accreditation Program (Nick de Graaff, ZAA)
2:05 PM - 2:20 PM     Plastic ingestion is an underestimated cause of death for southern hemisphere albatrosses (Dr Phil
                      Kowalski, Wellington Zoo Trust)
2:20 PM - 2:35 PM     Taking the next leap: integration of strategic biobanking into amphibian conservation translocation
                      programs (Rebecca Hobbs, Taronga Conservation Society Australia)
2:35 PM - 2:50 PM     WildCats Conservation Alliance - Year of the Tiger (Esther Conway, WildCats Conservation Alliance)
2:50 PM - 3.00 PM     Session Q&A
3:00 PM - 3:30 PM     Afternoon break

                                 CONCURRENT WORKSHOPS via Zoom (Members only)
3:30 PM - 5:00 PM      3    Assistance Animal Access -      4         ZAA Climate Change         5          Regional Species
                             Accessibility & inclusion                 Position Statement                       Planning

5:15 PM - 6:15 PM      6        Independent Owner
                                 Operator Meeting
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WEDNESDAY 4TH AUGUST - CONFERENCE DAY 2
7:00 AM - 8:00 AM      7            Accreditation Breakfast Session          8         ZAA Conservation Database Breakfast
                                       via Zoom (members only)                           Session via Zoom (members only)

8:45 AM               Join via Hopin
8:50 AM - 9:00 AM     Video Reel: ZAA Member site visit: Willowbank, New Zealand
9:00 AM - 9:05 AM     Welcome - Day 2
9:05 AM - 9:50 AM     Keynote Speaker: Stephanie Allard, Vice President of Animal Care and Welfare, National Aquarium
9:50 AM - 9:55 AM     Session Introduction
9:55 AM - 10:10 AM    How keeper-generated data can be a key tool in improving zoo animal welfare (Isabella Clegg, Animal
                      Welfare Expertise)
10:10 AM - 10:25 AM   Measuring changes in dolphin welfare after the implementation of a structured enrichment program at
                      Sea World Australia (Justine Partoon, Sea World)
10:25 AM - 10:40 AM   Creating an Animal Welfare Recording Tool for all zoo & aquarium species to aid in assessing & improving
                      animal welfare (Emily Polla, Perth Zoo)
10:40 AM - 10:50 AM   Session Q&A
10:50 AM - 11:20 AM   Morning break
11:20 AM - 11:25 AM   Session Introduction
11:25 AM - 11:40 AM   Indigenous Engagement and Supplier Diversity (Tom Maker, Supply Nation)
11:40 AM - 11:55 AM   The importance of animal empowerment in visitor experience across Zoos Victoria (Katherine Quinn, Zoos
                      Victoria)
11:55 AM - 12:10 AM   Enhancing Animal Welfare in Elasmobranchs (Sharks and Rays) through Implementation of a Species-
                      Specific Enrichment Program at Sea World (Sarah Carnell, Sea World)
12:10 PM - 12:25 PM   The social impact of close encounters: what factors should you consider? (Emily McLeod, Zoos Victoria)
12:25 PM - 12:35 PM   Session Q&A
12:35 PM - 1:35 PM    Lunch break

                                               CONCURRENT WORKSHOPS via Zoom (Members only)
1:35 PM - 3:05 PM      9       Animal welfare during
                                                           10           Sustainable
                                                                                              11       Communications SAG
                             Animal Visitor Interactions               Supply Chains                       Meeting

3:05 PM - 3:30 PM     Afternoon break

3:30 PM - 5:00 PM     12         ZAA Animal Visitor        13         Environmental
                                                                                              14            Engagement
                                Interaction Position            Sustainability SAG Meeting                  SAG Meeting
                                   Statement 2.0
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THURSDAY 5TH AUGUST - CONFERENCE DAY 3
7:00 AM - 8:00 AM     15            Accreditation Breakfast Session
                                       via Zoom (members only)

8:50 AM - 9:00 AM     Video Reel: ZAA Member site visit: Port Moresby Nature Park, PNG
9:00 AM - 9:05 AM     Welcome - Day 3
9:05AM - 9:50 AM      Keynote Speaker: Ainsley Simpson, Chief Executive Officer, Infrastructure Sustainability Council
9:50 AM - 9:55 AM     Session Introduction
9:55 AM - 10:10 AM    ZAA Community Perception Survey 2021 (Maigan Thompson, ZAA)
10:10 AM - 10:25 AM   The World Zoo and Aquarium Conservation Education Strategy (Sarah Thomas, Auckland Zoo)
10:25 AM - 10:40 AM   Designing affective zoo exhibits: how can the zoo experience impact the efficacy of behaviour change
                      campaigns? (Dr Rhedyn Ollerenshaw, Australian National University)
10:40 AM - 10:55 AM   Going beyond Love and Learning: Linking Zoo Behaviour and In-Situ Conservation (Peter Lancaster, Zoos
                      Victoria)
10:55 AM - 11:05 AM   Session Q&A
11:05 AM - 11:30 AM   Morning break
11:30 AM - 11:35 AM   Session Introduction
11:35 AM - 11:50 AM   Harness the benefits of diversity and inclusion (Leon Coningham, SBS)
11:50 AM - 12:05 PM   Keeper Development Programme at Wellington Zoo (Daniel Warsaw, Wellington Zoo Trust)
12:05 PM - 12:35 PM   How Zoos Victoria is building wildlife resilience before, during and after disasters (Amanda Lamont, Zoos
                      Victoria)
12:35 PM - 12:45 PM   Session Q&A
12:45 PM - 1:45 PM    Lunch break
1:45 PM - 1:50 PM     Session Introduction
1:50 PM - 1:55 PM     Lord Howe Island Rodent Eradication (Michael Shiels, Taronga Conservation Society Australia) (short
                      presentation)
1:55 PM - 2:10 PM     Evolution of Captive Management, Projects, and Partnerships of New Zealand’s Rarest Kiwi (Laurie Keller,
                      West Coast Wildlife Centre)
2:10 PM - 2:25 PM     The Surreptitious Science of Specialised Situational Switching for Sedentary Non-Salamanders (aka Faking
                      it for Frogs) (Toby Johnson, Catherine Roughton, Josh Brown, Orana Wildlife Park)
2:25 PM - 2:40 PM     The key role of ex-situ management for shark and ray conservation (Rikke Øgelund Nielsen, Species360
                      Conservation Science Alliance /University of Southern Denmark)
2:40 PM - 2:55 PM     A friend in need is a friend indeed: How cross-institutional communication partnerships saved a Wildlife
                      Park and strengthen conservation efforts in Papua New Guinea (Michelle McGeorge, Port Moresby Nature
                      Park)
2:55 PM - 3:05 PM     Session Q&A
3:05 PM - 3:35 PM     Afternoon break
3:35 PM - 3:38 PM     Session Introduction
3:38 PM - 3:40 PM     How ‘Black Friday’ became greener and browner – finding a conservation angle, a market and a laugh for
                      zoos and aquariums (Michelle Hubbard / Chelsea Martin, Zoos South Australia) (short presentation)
3:40 PM - 3:55 PM     HATCH: Taronga Accelerator Program (Danielle Fryday, Taronga Conservation Society Australia)
3:55 PM - 4:10 PM     Zoos Victoria’s Fighting Extinction Schools Program Impact Research (Chris Vella, Zoos Victoria)
4:10 PM - 4:25 PM     Regent honeyeater conservation breeding program: The influence of zoo-based life experience on post-
                      release fitness (Dr Joy Tripovich, Taronga Conservation Society/University of New South Wales)
4:25 PM - 4:35 PM     Session Q&A
4:35 PM - 4:45 PM     Close of event
Plenary Sessions
Tuesday, 3 August, 10:10 AM - 10:25 AM                     Tuesday, 3 August, 11:05 AM - 11:35 AM

Strengthening conservation species planning with           Reverse the Red Global Movement
cultural engagement                                        Presenter(s)/author(s): Jenny Gray, CEO, Zoos Victoria
                                                           and Jon-Paul Rodriquez, Chair of the IUCN Species
Presenter(s)/author(s): Melanie Nelson, Strategic Cross-
                                                           Survival Commission, IUCN-SSC
Cultural Consultant, Melanie Nelson Consultancy
Nicola Pindur, Northern Science Manager, Terrestrial       Reverse the Red is a global movement that ignites
Science Unit, Department of Conservation                   strategic cooperation and action for wild species survival.
Todd Jenkinson, Manager, NZ Partnerships &                 Data-driven and propelled by collaboration, Reverse
Conservation, Zoo and Aquarium Association                 the Red provides the tools and partnerships to unite us
                                                           around our common commitment to saving species.
The Department of Conservation (DoC) and the Zoo
and Aquarium Association (ZAA) have a Memorandum           Committed to three essential steps, Reverse the Red can
of Understanding to pursue and deliver on a range of       help us become the first generation to stop biodiversity
conservation initiatives for Aotearoa New Zealand’s        decline.
native threatened species; supporting breed-and-release
programmes, providing quality animal welfare, and          https://www.reversethered.org/
promoting public advocacy through engaging with the
millions of zoo visitors each year.                        Tuesday, 3 August, 11:35 AM - 11:55 AM
Conservation initiatives for Aotearoa New Zealand’s        Opportunity from ashes - transforming ZAA’s
native species involves broad stakeholder engagement
and DoC and ZAA are reaching out to iwi across New         contribution to conservation in wake of the 2019-
Zealand for cooperative discussions.                       2020 bushfires and drought, and how we can do
                                                           more.
It is critical that the planning and implementation of
any native species project recognises Treaty of Waitangi   Presenter(s)/author(s): James R. Biggs, Director,
Settlement obligations for redress, and has a coherent     Conservation & Population Management, Zoo and
plan to ensure that they are met.                          Aquarium Association
DoC and ZAA have taken the time that is needed to          The ability to deliver value through investment in
work in a way that is supportive of genuine, open-         change has always been a critical success factor for
minded collaboration with iwi. Taking a staged approach,   organisations. But value does not come from having the
the South Island engagement plan has begun, to be          capabilities, it comes from how organisations manage and
followed by engagement with iwi from the North Island      utilise those capabilities.
of Aotearoa New Zealand.
                                                           As a membership organisation, historically, it has been
                                                           challenging for ZAA to increase organisational capability
                                                           without increased on-costs to association members. And
whilst devastating, the 2019-2020 drought and bushfire         Tuesday, 3 August, 1:40 PM - 2:00 PM
season did focus global attention on Australia’s ongoing
biodiversity crisis and catalysed scenarios that allowed       ZAA Accreditation Program
ZAA to increase capacity and output without increasing         Presenter(s)/author(s): Nick de Graaff, Director,
membership fees.                                               Accreditation and Welfare Assessment, Zoo and
                                                               Aquarium Association
This paper discusses recently implemented ZAA-lead
initiatives that will help pave the way to increased           This presentation will provide members with an update
member involvement in conservation action, how the             on the ZAA Accreditation Program as we begin a
projects will achieve this, learnings from the journey so      new three-year cycle. An overview of the program’s
far, and propose strategies that seek to further increase      updates and improvements will be presented covering
our contributions.                                             enhancement of the core focus on animal welfare and
                                                               new areas of focus such as conservation, sustainability
                                                               and welfare in animal-visitor interactions. There will also
Tuesday, 3 August, 11:55 AM - 12:25 AM                         be an update on roll out of the new cycle with reference
Threatened Species Initiative – empowering                     to support and resources for zoos and aquarium
conservation action using genomic resources                    undertaking Accreditation.
Authors: Carolyn J. Hogg1, Kym Ottewell2, Peter Latch3,
Maurizio Rossetto4, Andrew Gilbert5, Sarah Richmond5,          Tuesday, 3 August, 2:00 PM - 2:15 PM
James Biggs6, Kathy Belov1
                                                               Plastic ingestion is an underestimated cause of
1
  School of Life & Environmental Science, The University of
Sydney, Sydney, Australia                                      death for southern hemisphere albatrosses
2
  WA Department of Biodiversity, Conservation & Attractions,   Presenter(s)/author(s): Dr Phil Kowalski, Veterinarian,
Perth, Australia                                               Wellington Zoo Trust
3
  Australian Government Department of Agriculture, Water &
Environment, Canberra, Australia                               Albatrosses are among the world’s most at-risk
4
  The Royal Botanical Gardens of Sydney, Sydney, Australia     vertebrates, with 73% of species threatened with
5
  Bioplatforms Australia, North Ryde, Australia                extinction. Ingestion of plastic is a well‐recognised threat
                                                               among three North Pacific species, but lesser known in
6
  Zoo and Aquarium Association, Mosman, Australia
                                                               the southern hemisphere, where it is considered a minor
Presenter: Dr Carolyn Hogg, School of Life &                   threat.
Environmental Science, The University of Sydney
                                                               As plastic entering the ocean is increasing while albatross
The world is currently immersed in a biodiversity crisis,      populations decline, the threat of ocean plastic to
over 13,500 species are listed as threatened by the            albatross populations may be underestimated. We
IUCN. Of these, less than 1% have genomic resources.           present case studies of 107 beach‐cast albatrosses of
                                                               twelve species, received by wildlife hospitals in Australia
Having the reference genome allows us to develop
                                                               and New Zealand, and estimate plastic ingestion
a suite of tools to understand both genome-wide
                                                               and mortality rates for albatrosses in the southern
and functional diversity within and between species.
                                                               hemisphere.
Conservation practitioners can then use these genetic
resources to inform their decision-making. Currently,          We estimate ingestion of plastic may cause 3.4–17.5%
a gap in our applied knowledge exists between when             of nearshore mortalities and is worth consideration
genomes are produced, and the information is used by           as a substantial threat to albatross populations. We
conservation practitioners.                                    provide clinical findings and “checklist” methodologies
                                                               for identifying potential cases of foreign‐body
In May 2020, we launched the Threatened Species
                                                               gastrointestinal obstruction. We suggest practical policy
Initiative. Bringing together genome biologists,
                                                               responses, empowering decision makers to reduce
population biologists, bioinformaticians, population
                                                               albatross mortality from anthropogenic sources.
geneticists and ecologists with conservation agencies
across Australia, including government, zoos and NGOs.         (https://conbio.onlinelibrary.wiley.com/doi/10.1111/conl.12785)
Our objective is to not only to create a foundation
of genomic data to advance our understanding of
key Australian threatened species, but to ultimately           Tuesday, 3 August, 2:15 PM - 2:30 PM
empower conservation practitioners to leverage genomic         Taking the next leap: integration of strategic
information to tackle critical biological and conservation
issues – including genetic data to inform translocations,      biobanking into amphibian conservation
captive breeding and their ongoing management.                 translocation programs
Developed in direct consultation with government               Authors: Rebecca Hobbs, Natalie Calatayud, Michael
threatened species managers and other conservation             McFadden, Aimee Silla, Phillip Byrne, Jo Day, David
practitioners, we will present our framework for meeting       Hunter, Michael Magrath, Deon Gilbert, John Clulow,
their needs and our systematic approach to integrating         Rose Upton, Simon Clulow, Justine O’Brien.
genomics into species recovery.                                Presenter: Rebecca Hobbs, Reproductive biologist /
                                                               Biorepository Co-ordinator, Taronga Conservation Society
                                                               Australia
                                                               Reproductive technologies have been listed as one of
                                                               the International Union for Conservation of Nature (IUC)]
                                                               development priorities for amphibian taxa.
Strategic biobanking offers the potential for large                  Wednesday, 4 August, 9:55 AM - 10:10 AM
scale, long-term, low-cost preservation of amphibian
genetic diversity in the form of living biological material          How keeper-generated data can be a key tool in
for conservation and research. In 2020, Taronga and                  improving zoo animal welfare
collaborators initiated a project to develop and refine              Presenter(s)/author(s): Isabella Clegg, Animal Welfare
protocols for inducing sperm release and sperm                       Expertise
cryopreservation in five key amphibian breed-for-release
programs (Litoria and Pseudophryne species) across two               Our knowledge of zoo animal welfare has progressed
zoos.                                                                both in quality and quantity over the last few decades.
                                                                     However, on the ground in zoos, there is often still a
This work supports the long-term goal to establish a                 conflict when trying to collect welfare data that is both
functional Amphibian Biorepository and to pioneer                    practical and valid.
the integration of sample use with population genetic
management to maximise restoration program outcomes                  Generally, either external scientists devise their own
for Australian species.                                              measures which are not sustainable after the project
                                                                     ends, or zoo staff develop their own measures of welfare
This presentation will discuss: (1) our progress in                  which are not necessarily valid or comprehensive.
strategic biobanking efforts, highlighting the recent                However, a third, less common collaborative approach
pre-bushfire emergency extraction of northern Litoria                involves training keepers to collect scientific welfare data
booroolongensis to establish a new conservation                      using feasible methods that fit into their daily routine.
breeding program at Taronga and (2) future work needed
to further integrate the reproductive and genomic                    This presentation reviews several projects where this
sciences into best-practice amphibian population                     approach has been used and welfare improvements have
management.                                                          been realised. Using the examples, three main categories
                                                                     of such keeper-generated welfare data are outlined:
                                                                     1) Likert-scale animal-based data, 2) multi-disciplinary
Tuesday, 3 August, 2:30 PM - 2:45 PM                                 husbandry data, and 3) behavioural observations. These
WildCats Conservation Alliance – Year of the Tiger                   keeper-led approaches have resulted in outcomes such
                                                                     as better monitoring of animal health, training session
2022
                                                                     motivation, and enrichment engagement, which are
Presenter(s)/author(s): Esther Conway, Manager,                      then able to objectively guide management decisions to
WildCats Conservation Alliance                                       improve welfare.
WildCats Conservation Alliance is a zoo-based wild tiger
and Amur leopard initiative run by zoos for zoos to fund             Wednesday, 4 August, 10:10 AM - 10:25 AM
field conservation projects. It was established as 21st
Century Tiger 24 years ago and has since worked with                 Measuring changes in dolphin welfare after the
over 170 zoos worldwide with two partners, Zoological                implementation of a structured enrichment
Society of London and Dreamworld Wildlife Foundation.                program at Sea World Australia
2022 is the next Global Year of the Tiger and after                  Authors: Justine Partoon*1, Wayne Phillips1, Isabella
COVID-19, WildCats is offering something positive for                Clegg2
zoos and their visitors to focus on. Together zoos can               Sea World Gold Coast, Sea World Dr, Main Beach QLD 4217
                                                                     1

celebrate conservation success for tigers and their Asia             Animal Welfare Expertise, Sydney, Australia
                                                                     2

habitats.
                                                                     Presenter: Justine Partoon, Enrichment Coordinator, Sea
WildCats will run an inclusive, year-long Year of the Tiger          World, Australia
fundraising campaign and encourage zoos to organise                  Enrichment is utilised in zoological facilities to stimulate
events, challenges and competitions to suit their own                natural behaviours, provide novel opportunities to
timetables and capacity. WildCats will support them with             animals, and provide increased choice and control in their
a range of easy-to-use assets.                                       environment. Through these actions, the main goal of an
                                                                     enrichment program is to enhance animal welfare, which
Studies have shown that rate of extinctions would be
                                                                     may include reducing abnormal repetitive behaviours
much higher without conservation action1. Tigers are a
                                                                     (ARBs). In 2020, Sea World Australia implemented a new
prime example of this. Tiger populations are beginning
                                                                     enrichment team consisting of animal trainers who are
to increase because conservation utilises science &
                                                                     dedicated to enriching the population of 27 common
technology, government involvement, collaborations and
                                                                     and Indo-Pacific bottlenose dolphins (Tursiops truncatus
community involvement to much greater effect.
                                                                     and T. aduncus). A full-time enrichment coordinator was
Let’s not lose momentum in the turmoil of the post                   employed to work with an independent consultant, who
COVID-19 world.                                                      implemented user-friendly schedules encompassing a
                                                                     diverse variety of over 100 environmental enrichment
1.
   Bolam FC, Mair L, Angelico M, et al. How many bird and mammal     devices (EEDs). To measure the success of the
extinctions has recent conservation action prevented? Conservation   enrichment program, behavioural data was collected
Letters. 2021;14:e12762                                              through focal observations. Data was collected prior to
                                                                     the program commencing, throughout COVID-19 park
                                                                     closure, and up until the present day, totalling 2826
                                                                     observations which comes to 22,000 minutes or 815
                                                                     minutes per dolphin on average. In conjunction, an
                                                                     animal care and welfare platform (OERCA) was employed
                                                                     to record each dolphin’s engagement of every EED
                                                                     that was provided to them using trainer ratings on a
1-5 scale. From analysis of these two data sets, over a      on natural behaviours”. The results produced both an
yearly period we found that the time spent interacting       overall score, indicating alignment, or non-alignment
with an EED increased from 30% to 45% of observed            with the Code, and highlighted areas for improvement to
time. During the same period, we saw a small reduction       enhance alignment with the Code.
in ARBs from 1.7% to 1.5% of observed time, and a
reduction in anticipatory behaviour before sessions          This innovative approach has implications for our
from 9.5% to 5.9%. In over 60% of enrichment sessions,       organisation, for animal welfare outcomes, for visitor
the dolphins were recorded as being highly engaged           engagement and subsequent interaction with wildlife,
or having sustained interest, and in around 90% of           and for the industry itself.
sessions the animals showed some interest in the EEDs.
Consistency and structure within the enrichment team         Wednesday, 4 August, 11:40 AM - 11:55 AM
were critical for data collection, and when combined with
improvements in staff knowledge, creativity, and goal-       Enhancing Animal Welfare in Elasmobranchs
setting we conclude that the enrichment program has          (Sharks and Rays) through Implementation of
contributed to welfare enhancements within the dolphin       a Species-Specific Enrichment Program at Sea
collection at Sea World.
                                                             World.
                                                             Presenter(s)/author(s): Sarah Carnell, Marine Education
Wednesday, 4 August, 11:10 AM - 11:25 AM                     Officer, Sea World
Indigenous Engagement and Supplier Diversity                 Environmental enrichment, also known as behavioural
                                                             enrichment, provides species-appropriate challenges,
Presenter(s)/author(s): Tom Maker, Account Relationship
                                                             opportunities and stimulation. Using the five domains
Manager, Supply Nation
                                                             as a theoretical basis, the team at Sea World have
Since 2009, Supply Nation has worked with Aboriginal         developed a structured environmental enrichment
and Torres Strait Islander businesses along with             program to improve animal welfare of their shark and ray
procurement teams from government and corporate              species in the Shark Bay and Ray Reef exhibits.
Australia to help shape today’s emerging and rapidly         Developing the program involved a critical reflection of
evolving Indigenous business sector.                         current practices, species-specific welfare assessments
                                                             and research, the design of new, goal- oriented
Supply Nation’s world-leading 5-step verification            enrichment experiences, and the continued tracking of
process provides peace of mind by ensuring that all          animal welfare throughout enrichment implementation.
businesses listed on Australia’s largest free national       Throughout the implementation phase of a thorough
directory of Aboriginal and Torres Strait Islander           environmental enrichment program such as this, there
businesses, Indigenous Business Direct, are not only         were planned and unplanned hurdles.
Indigenous owned but are also regularly audited for
changes in company structure and ownership.                  We are navigating ways to improve staff involvement
                                                             and enthusiasm, enrichment design and implementation,
Tom will share some information about Supply Nation          welfare and enrichment documentation, scheduling
and how zoos and aquariums can utilise either their paid     and time management, as well as material costs and
support or free online resources to engage First Nations     budgeting. Not only do we endeavour to collaborate with
businesses in their supply chain. An update will also be     our own team members more effectively, but we are also
provided on Amotai, who have recently launched in New        aiming to create a reciprocal, communicative network
Zealand, using a similar business model to support Maori     with other organisations and facilities, nationally and
supplier diversity.                                          globally. By sharing our journey, enrichment plans and
                                                             our improved practices with others, we hope to create
                                                             more positive welfare opportunities for marine animals in
Wednesday, 4 August, 11:25 AM - 11:40 AM
                                                             human care worldwide.
The importance of animal empowerment in visitor
experience across Zoos Victoria
                                                             Wednesday, 4 August, 11:55 AM - 12:10 PM
Presenter(s)/author(s): Katherine Quinn, Zoo Keeper,         Creating an Animal Welfare Recording Tool for
Zoos Victoria
                                                             all zoo & aquarium species to aid in assessing &
Zoos have continued to evolve from places of                 improving animal welfare
entertainment, to have more wide-reaching goals of
education and conservation. Consider also the increase       Authors: EJ Polla1 and J Lemon1
in paid experiences that zoos now offer, where visitors      1
                                                               Department of Life Sciences, Perth Zoo, Department
may interact or have their photo taken with the animals,     of Biodiversity, Conservation and Attractions, Western
perhaps walking away knowing a little bit more about the     Australia, Australia
species. Zoos Victoria has taken this one step further,
with the introduction of the Animal Visitor Engagement       Presenter: Emily J Polla, Animal Behaviour and Welfare
Audit, a tool that assesses these experiences from the       Officer, Perth Zoo
perspective of the animals. The goal – to create products    Accreditation from ZAA relies on recorded evidence of
that are empowering for both animals and visitors.           multiple animal welfare measures for a variety of species,
This concept grew from the introduction of the ambitious     covering all elements of the ‘Five Domains’. This includes
Zoos Victoria Code of Animal Welfare and Ethics,             the recording of positive animal welfare, which currently
                                                             isn’t always captured to its full potential throughout the
which states “any interaction with visitors will be in the
                                                             industry.
control of the animals” and that these interactions will
“demonstrate care, compassion and respect by focusing        To address this, Perth Zoo has developed an Animal
Welfare Recording Tool that utilises a standardised          The presentation will consider the trends compared to
template for recording animal welfare across seven           2020, reviewing quantitative data on current attitudes
categories using Species 360 (ZIMS). The seven               towards zoos and aquariums, perceptions of animal
categories have been designed to include all elements        welfare, awareness of ZAA Accreditation, opinions on
of the ZAA animal welfare assessment and the ‘Five           the conservation role of zoos and aquariums and more.
Domains’. This tool is unique and broadly applicable         Further insights will also be delivered based on analysis
in that it is suitable for use with all species, from        of qualitative data collected.
invertebrates to mammals, and has the potential to
create consistent records across animal care sections
within and between zoos and aquariums.                       Thursday, 5 August, 10:10 AM - 10:25 AM

By creating a standardised recording method that is          The World Zoo and Aquarium Conservation
consistent between all species, the tool is easy for         Education Strategy
keeping staff to use and is particularly beneficial for      Presenter(s)/author(s): Dr Sarah Thomas, Head of
keepers who work with a wide range of taxa. This             Conservation Advocacy and Engagement, Auckland Zoo
presentation will communicate the major elements of
the Animal Welfare Recording Tool, with examples of          This talk gives an overview of the World Zoo and
how data can be utilised to assess and improve animal        Aquarium Conservation Education Strategy which
welfare.                                                     launched November 2020. As the lead author for
                                                             this strategy, Dr Thomas will guide delegates through
                                                             the main themes of the strategy, outline the 22
Wednesday, 4 August, 12:10 PM - 12:25 PM                     recommendations, and the process and people involved
The social impact of close encounters: what                  to create a truly inclusive yet global conservation
factors should you consider?                                 education strategy. This talk will demonstrate how
                                                             the strategy should be embraced and embedded
Presenter(s)/author(s): Emily McLeod, Senior Social          by all zoos and aquariums to improve conservation
Science Research Manager, Zoos Victoria                      education practice. It will also highlight to delegates how
                                                             conservation education is relevant to zoo directors and
Participating in close encounters with zoo animals can       leaders of our community, and how launching this World
provide visitors with a unique experience that may build     Zoo and Aquarium Conservation Education Strategy is a
a sense of connection and care for the animal while          major step change for our industry.
also encouraging them to engage in pro-conservation
behaviours to help protect wildlife.
                                                             Thursday, 5 August, 10:25 AM - 10:40 AM
However a small, but growing, body of research has
found some unintended outcomes of viewing images of          Designing affective zoo exhibits: how can the
animals and people together, with a risk of an increased     zoo experience impact the efficacy of behaviour
desirability to have the animal as a pet. This highlights    change campaigns?
the importance of understanding what factors of close
encounter experiences and photos influence people’s          Presenter(s)/author(s): Dr Rhedyn Ollerenshaw, PhD
beliefs in order to inform the way in which we best          Graduate, Australian National Centre for the Public
deliver and promote these experiences.                       Awareness of Science, Australian National University
                                                             This presentation will share the results a PhD research
In this presentation, three recent research projects Zoos
                                                             project that connects the disciplines of social science,
Victoria has conducted to try to tease apart the factors
                                                             zoo design and informal science learning to understand
that influence peoples’ perceptions about zoo animals in
                                                             how zoo exhibit design can impact the efficacy of zoo-
close encounters will be discussed.
                                                             based behaviour change campaigns.
The results of these three research projects have
                                                             Using case studies at two Sumatran tiger exhibits, Dr
demonstrated that close encounters can build care and
                                                             Ollerenshaw will share her findings about how visitors
connection for animals but there are also components of
                                                             engage with zoo exhibits and how this relates to their
human interaction that risk increasing undesirable beliefs
                                                             attitudes and intentions regarding tiger conservation.
about wildlife. This work has helped to inform Zoos
Victoria’s recently launched Image Guidelines that outline
how we responsibly present images of animals to our          Thursday, 5 August, 10:40 AM - 10:55 AM
audience in a manner that demonstrates respect for the
animals and avoids promoting undesirable beliefs about       Going beyond Love and Learning: Linking Zoo
wildlife.                                                    Behaviour and In-Situ Conservation
                                                             Presenter(s)/author(s): Pete Lancaster, Conservation
Thursday, 5 August, 9:55 AM - 10:10 AM                       Campaigner, Zoos Victoria
ZAA Community Perception Survey 2021                         Research tells us that asking guests to take action
                                                             during their visit can not only increase their recall and
Presenter(s)/author(s): Maigan Thompson,                     recognition of target species and benefit species in the
Communications Manager, Zoo and Aquarium                     wild but it can also improve visitor-satisfaction.
Association
                                                             Some conservation issues naturally lend themselves to
Results of the 2021 ZAA Community Perception Survey          community action better than others, usually due to a
will be presented to help attendees understand the           clear link to people’s everyday life (e.g. the issue of palm
changing perceptions, attitudes and beliefs of the general   oil in supermarket products). The bigger challenges we
population in Australia and Aotearoa New Zealand.            can come across developing programs and associated
                                                             conservation actions for endangered species include
human-driven threats that can’t easily be addressed by         Animal Care team members, and developed to offer two
our community in their everyday life.                          progression opportunities, each with learning objectives
                                                               and assessments. These cover the Five Domains in
After challenging ourselves for many years to come up          addition to recording keeping and zoo business.
with a tangible and meaningful way we could ask our
zoo community to help our list of lesser-known local           The Keeper Development Programme launched in
threatened species, we ran our first pilot of Totes for        September 2020 and allows Wellington Zoo to grow,
Wildlife in 2019. This project aimed to test a retail-based    share and retain knowledge and experience within the
conservation behaviour across Zoos Victoria properties,        Animal Care team.
with a focus on making a real-world difference for the
Helmeted Honeyeater.
                                                               Thursday, 5 August, 12:10 PM - 12:25 PM
The success of this trial and learnings that came
from it resulted in the program continuing into 2020           A friend in need is a friend indeed: How cross-
and beyond, with a five-year plan to generate in situ          institutional communication partnerships saved a
conservation support for a number of threatened species        Wildlife Park and strengthen conservation efforts
through a zoo-based behaviour.                                 in Papua New Guinea
                                                               Presenter(s)/author(s): Michelle McGeorge, CEO, Port
Thursday, 5 August, 11:40 AM - 11:55 AM                        Moresby Nature Park
Harness the benefits of diversity and inclusion                By May 2020, Port Moresby Nature Park, Papua New
                                                               Guinea was facing certain closure due to the COVID-19
Presenter(s)/author(s): Leon Coningham, Head of SBS
                                                               pandemic and a drastic decline in visitation and self-
Distribution, Special Broadcasting Service (SBS)
                                                               generation of income. With additional PNG Government
To embrace the diversity of our visitors, employees, and       support not possible and PNG businesses struggling to
communities an inclusive approach enables us to harness        support the Park, the only ZAA-accredited member in the
the benefits of our diversity.                                 South Pacific Islands reached out to the ZAA office and
                                                               membership for help communicating internationally on
Inclusion is about creating a culture where individuals can    the need to raise urgent funds to ensure that all wildlife
feel free, comfortable, and safe to be who they are, and       operational costs were met.
where the diversity that a person brings to a workplace,
team, organisation, or community is not only accepted          Multiple zoo partners reached out to provide support
but celebrated and understood as an advantage.                 based on what they could at the time (given zoos globally
                                                               were all under the stresses of COVID-19 impacts),
SBS and International Education Services, in collaboration     but a particular commitment was made by Perth Zoo’s
with multiple partners, have developed an Inclusion            communications team to spread the plight of the Nature
Program to support companies embrace diversity and             Park to their media connections. This resulted in the Park
promote safe and happy workplaces.                             receiving global attention, a feat which would not have
The Inclusion Program is designed to give all workers          been possible for the Park on its own, and a successful
core skills and knowledge around inclusion in general,         viral GoFundMe fundraising campaign supported by
and specifically around some other diversity dimensions:       ZAA’s Wildlife Conservation Fund.
regional and international cultures, LGBTIQ+, gender,          This highlights the power of zoo and aquariums
disability, and age. The Program content tells real stories,   communications teams in providing media platforms to
creates empathy, makes complex information digestible,         smaller, well-intentioned external conservation partners
and provides practical things people can do.                   and how their efforts can contribute to raising funds for
                                                               conservation without financially impacting their own
                                                               organisation’s bottom line.
Thursday, 5 August, 11:55 AM - 12:10 PM
Keeper Development Programme at Wellington
                                                               Thursday, 5 August, 12:25 PM - 12:55 PM
Zoo
                                                               How Zoos Victoria is building wildlife resilience
Presenter(s)/author(s): Daniel Warsaw, General Manager
Animal Care and Science, Wellington Zoo Trust                  before, during and after disasters
At Wellington Zoo, we are guided by our kaupapa: Me            Presenter(s)/author(s): Amanda Lamont, Emergency
tiaki, kia ora! We must look after our environment, so all     Management Advisor, Zoos Victoria
things will flourish.                                          The emerging role of Zoos Victoria and other
Oranga is the foundation for our Zoo Strategy and              conservation-based organisations was highlighted like
enables us to achieve the four pillars of Whānau, Tinana,      never before during the Australian 2019-20 Summer
Hinengaro and Wairua.                                          bushfires. Zoos Victoria’s experience and expertise was
                                                               integral in supporting the wildlife response, relief and
Growing our people through learning and development            recovery efforts alongside partners in state government
is a core component of Oranga and our Keeper                   agencies, wildlife and veterinary organisations and
Development Programme aims to ensure ongoing                   communities.
learning and development at every level within the
Animal Care Team, so that Keepers feel motivated               Following the fires, Zoos Victoria developed a Wildlife
and supported to progress along the career pathways            Response and Recovery Plan and arrangements are
available at the Zoo.                                          in place to develop an organisational emergency
                                                               management plan to help prepare the organisation for
Work on designing the Keeper Development Programme             future bushfire seasons and other emergencies. These
commenced in late 2019 with workshops held with all            plans will guide Zoos Victoria’s involvement in future
state-led emergency response and recovery.                    and requirements for captive breeding of a species in
                                                              which this has never been achieved.
This presentation will summarise Zoos Victoria’s role and
the activities it supported during and after the 2019-        The technology behind this facility is an example of
20 bushfires, including wildlife triage and rehabilitation,   how steady technological advances have led to a greatly
threatened species extraction and contribution to state       reduced cost to implementing “state of the art” solutions
and national forums, working groups and roundtables.          to scientific challenges.
They will also outline how Zoos Victoria continues
to enhance its wildlife emergency preparedness,
response and recovery arrangements in collaboration           Thursday, 5 August, 2:40 PM - 2:55 PM
with key partners and stakeholders from communities,          The key role of ex-situ management for shark and
governments, research, volunteer and not-for-profit
                                                              ray conservation
organisations.
                                                              Presenter(s)/author(s): Rikke Øgelund Nielsen 1,2,3. MSc.
                                                              in conservation biology
Thursday, 5 August, 2:10 PM - 2:25 PM                         1.
                                                                 Department of Biology, University of Southern Denmark,
Evolution of Captive Management, Projects, and                Campusvej 55, 5230 Odense M, Denmark
Partnerships of New Zealand’s Rarest Kiwi                     2.
                                                                 Species360 Conservation Science Alliance, 7900 International
                                                              Drive, Suite 1040, Bloomington, MN 55425, USA
Presenter(s)/author(s): Laurie Keller, Wildlife Husbandry     3.
                                                                 Department of Mathematics and Computer Science,
Manager, West Coast Wildlife Centre, Franz Josef              University of Southern Denmark, Odense 5230, Denmark

Since opening in 2010, the West Coast Wildlife Centre         Sharks and rays are highly threatened; the dire
(WCWC) has successfully managed the rearing of New            conservation status of these species is highly the result
Zealand’s two rarest kiwi species. In partnership with The    of overexploitation either directly targeted or as bycatch
Department of Conservation, this small facility, based        in global fisheries. Although most species are harvested
in the rural township of Franz Josef in ‘Glacier Country’     through bycatch, it is usually highly valuable bycatch due
plays a significant role in ‘Operation Nest Egg (ONE)’.       to the high value of the fins and other products in the
This strategy is used to increase kiwi numbers rapidly,       domestic and international markets.
particularly in vulnerable populations or small sites, by
effectively supporting captive incubation, hatching and       To regulate the international trade of sharks and rays,
rearing of kiwi chicks until they reach at least 1000 grams   the Convention on International Trade in Endangered
to gain a ‘stoat-proof’ status, and eventual release back     Species of Wild Fauna and Flora (CITES) lists 5.7 % of the
to sanctuaries of their former range.                         described species. To inform policymakers, management
                                                              authorities, aquarium curators, and conservation
To date, the WCWC has achieved several wins in support        practitioners, we have collected data on six parameters
of kiwi conservation. Over the years, husbandry practices     to identify knowledge gaps for sharks and rays.
and specialised veterinary care have evolved to suit the
rowi and Haast tokoeka species that the WCWC have             This project shows for each of the 1226 Elasmobranchs
continued to manage.                                          species, the available information, international
                                                              legislation, and other critical data for their conservation
In recent seasons, the WCWC has participated in various       and management. These include the species extinction
projects alongside the Department of Conservation, in         risk, products and volumes traded internationally and the
addition to external research by independent scientists,      catch reports from global fisheries. In this study, we show
organisations and Universities. This has been one of the      the critical role of aquariums to support policymakers
first and most successful kiwi public/private partnerships    and conservationists to make decisions for many at-risk
in New Zealand today.                                         species.

Thursday, 5 August, 2:25 PM - 2:40 PM                         Thursday, 5 August, 3:25 PM - 3:40 PM
The Surreptitious Science of Specialised                      HATCH: Taronga Accelerator Program
Situational Switching for Sedentary Non-
                                                              Presenter(s)/author(s): Danielle Fryday, Community
Salamanders (aka Faking it for Frogs)                         Conservation and Engagement Officer, Taronga
Presenters/authors: Toby Johnson, Engagement and IT           Conservation Society Australia
Manager; Catherine Roughton, Manager of Native and            At Taronga we are committed to a shared future for
Domestic Species, Josh Brown, Assistant Manager of            people and wildlife and, while human activities have
Native and Domestic Species; Orana Wildlife Park              caused many of the problems, we believe that humans
New Zealand’s native frog species are a little known          are also the solution.
and poorly understood genus with a variety of unique          In 2020 Taronga launched the HATCH: Taronga
characteristics and behaviours. Facing compounding            Accelerator Program to support changemakers with
threats of habitat loss, predation and disease, two of the    innovative ideas that address environmental and
three extant species had been secured in New Zealand          conservation issues. HATCH is a 14-week program to
Zoos but Leiopelma hamiltoni remained unaddressed.            help participants fast track their initiatives into not-for-
In partnership with Otago University and Professor Phil       profit or social enterprise ventures that have a positive
Bishop Orana Wildlife Park was able to design and build       impact on the environment.
a unique simulation of the wild environment of this           Despite COVID-19 challenges, the inaugural HATCH
species and transfer 17 individuals to reside here. The       Program was successfully run in 2020 in a fully online
facility allows a huge level of environmental control and     format. Five participating teams were chosen from a
measurement that will enable us to identify the triggers
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