Q4 | CARe Mercedes-Benz 2021 - The quarterly bulletin from
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Q4 | CARe The quarterly bulletin from Mercedes-Benz 2021
Introduction Dear Customer, The year is almost drawing to a close, and we’re proud to be the ones forging ahead with you. Cosmetic or functional, we’ve prepared some useful tips and tricks to keep your Mercedes-Benz in top shape for the year-end. This issue of CARessentials brings you must-have knowledge about your electric car, including maintenance benefits and what to look out for. Discover how you can enhance your Mercedes-Benz experience with exclusive Mercedes-Benz accessories and services in CARenhancements, which includes a system upgrade with Garmin® MAP PILOT for selected C-Class or GLC. In CARenquiry, find out how to keep your car’s paint in pristine condition and more information on our Cycle & Carriage 10-Year Engine Warranty. Finally, in CARextra, learn more about our replacement parts guarantee as well as our new enquiry hotline for all things Mercedes-Benz. We hope you’ll enjoy this issue, and we look forward to more exciting journeys with you. In the meantime, feel free to drop by any of our Mercedes-Benz Authorised Service Centers at Cycle & Carriage for more information on our aftersales services. Sincerely, Mercedes-Benz Aftersales Team
CARessentials CARessentials Caring for your electric vehicle. Electric vehicles (EV) like the Mercedes-Benz EQC require lesser maintenance needs, but can you guess what work they still need at certain intervals? Getting around in an electric car can be a breeze, thanks to its seamless acceleration and quiet ride. But did you know that it’s also easier to maintain compared to a combustion car? That’s because EVs have fewer components that require routine maintenance, such as engine oil, intake filters, spark plugs and belts! There’s no need to worry about wear and tear of these components because EVs don’t have them. That said, there are some consumables in an EV that need to be checked and, if necessary, replaced. Here are five examples: Tyres Like normal cars, EVs require tyre rotation - the process of swapping a car’s tyres around at regular intervals to even out wear. Electric motors, with their instant response and high torque output, can speed up the wear of your tyres, so it’s extra important to rotate them regularly. The good news is you won’t have to do it all by yourself. Our skilled technicians at any Mercedes-Benz Authorised Service Center will know exactly what needs to be done. And while they’re at it, they’ll also be able to inspect your tyres for wear and proper inflation. Brakes Energy recovery plays a huge role in an EV’s braking capability. That is to say, the vehicle slows down by drawing energy back into the battery. It’s part of the reason why the Mercedes-EQC has such a long range! However, regular friction brakes do take over at some point, causing normal wear and tear over time. It’s thus important to replace your brake fluid to ensure that your EV stays in peak performance. Thankfully, brake fluid does last fairly long. In an EQC, it’s scheduled for replacement every 2 years or 15,000 km (whichever comes first). Wiper blades Alas, there’s nothing different about an EV’s wiper blades, so expect them to last just as long as they do on any car. To get the best out of them, however, we recommend using Mercedes-Benz Windshield Washer Fluid. Not only does it clean the screen thoroughly, it also helps ensure your wipers don’t judder as they sweep across the glass! Air-conditioning The air-conditioning system requires care in order to ensure the perfect climate in your Mercedes-Benz. Its condenser coil needs flushing to be kept clean, while dust and charcoal filters should be replaced every so often to ward out particles and harmful chemicals. Coolant and other fluids EVs might not have hot engines that require instant cooling, but they do have batteries and electronic components (like an inverter or motor controller) that necessitate thermal management. Thus, it’s important to check on your coolant and top up if needed. We also recommend routine replacement of your EV’s axle oil to keep its gear reduction running smoothly, quietly, and for a long time!
CARenhancements CARenhancements
At Cycle & Carriage, we’re committed to enhancing your Mercedes-Benz experience in every way possible.
That’s why we’ve decided to offer a range of accessories and services to suit your every need.
Get the award-winning Garmin® MAP PILOT for unparalleled navigation.
If your Mercedes-Benz is a C-Class or GLC produced before
October 2017, this one’s for you. Simply upgrade your media
setup by installing the Garmin® MAP PILOT via a navigation
system SD card!
Enjoy these key features with the Garmin® MAP PILOT:
• Easy-to-use interface
• Advanced navigation seamlessly integrated into the
Mercedes-Benz infotainment system, for an efficient and
intuitive experience
• HD resolution and 3D display on a standard TFT screen
Designed for maximum ease, you’re free to access navigation functions using the rotary controller or voice
command feature.
Now available at just $1,588 for selected C-Class or GLC with Audio 2.0 head unit (NTG5 Star 1 & Star 2 variant).
Don’t miss out, register your interest here.
Promotion is valid till 31 December 2021 and while stocks last. Installation is available only for selected
pre-facelift C-Class Saloon (W205) & GLC (X253) based on your vehicle’s production date. Please check with
your service advisor on the installation viability.
Take comfort to the next level with an air vent upgrade.
Excellent air-conditioning is key to a comfortable commute
– especially in Singapore. At Cycle & Carriage, we make that
possible through innovative air vents retrofitted at the rear
compartment, facing the second row seats.
Enjoy this upgrade today at introductory prices ranging from
$528 to $778. This is inclusive of a Cabin Atomiser Cleanse
Treatment (worth $88 per session) to purify the air-conditioning
system and reduce particle and bacteria ingression within your
vehicle - resulting in cleaner, fresher cabin air.
Model Price
A-Class, CLA Coupé and $578* (including 1 session of Cabin Atomiser Cleanse Treatment)
CLA Shooting Brake $778 (including 3 sessions of Cabin Atomiser Cleanse Treatment)
$528* (including 1 session of Cabin Atomiser Cleanse Treatment)
B-Class, GLA and GLB
$728 (including 3 sessions of Cabin Atomiser Cleanse Treatment)
Download the myMB app to purchase via our eShop today.
*Service credits cannot be used as mode of payment.
Promotion is valid till 31 December 2021 and while stocks last. Installation is available only for A-Class (W177), B-Class (W247), CLA Coupé
(C118), CLA Shooting Brake (X118), GLA (H247) and GLB (X247). Please check with your service advisor on the installation viability. All prices
shown are inclusive of 7% GST and are subject to change without prior notice. Terms and conditions apply.
CARenquiry CARenquiry Q. Do I have to pay for the Cycle & Carriage 10-Year Engine Warranty? A. As long as your car is eligible, you will automatically be included in the program! Vehicles that have been registered with Cycle & Carriage at their point of purchase and have been serviced, maintained and repaired by CCI at recommended intervals for the 10-year duration or 150,000 km (whichever comes first) are eligible for the warranty. If your vehicle misses the recommended service interval by more than 60 days or 2,000 km, it will no longer be eligible. Read more about the 10-Year Engine Warranty here. Q. How do I keep my car’s paint in pristine condition and avoid stubborn dirt stains? A. You may consider bringing your car to our service centres for the Mercedes-Benz Paint Protection System. It is our advanced paint protection technology which shields your vehicle from dust, insects, bird droppings and road grime - ultimately saving you time and effort removing stubborn dirt and other particles. Any questions about your Mercedes-Benz? Simply email your enquiry to mbaftersales@cyclecarriage.com.sg with your name and car registration number. Our dedicated Cycle & Carriage representatives will be in touch shortly.
CARextra CARextra One hotline for all things Mercedes-Benz. At Cycle & Carriage, efficiency and the convenience of our customers is our top priority. We have merged our Mercedes-Benz Sales and Aftersales hotlines so you can now depend on just one number for all your automotive needs. Be it getting a new Mercedes-Benz or enquiring more about our servicing packages, we’re just a call away. Enquiries Hotline (Sales & Aftersales): 6298 1818 Your vehicle, our guarantee. At Cycle & Carriage, we go the extra mile to ensure your Mercedes-Benz is always at its best. This includes making sure that the quality of replacement parts is just as good as the original. Our Mercedes-Benz Genuine Parts are built with the latest advancements in design and technology, passing even the most stringent tests for quality control. Hence, you can trust that only they are guaranteed to be fully compatible with your car. Benefits at a glance: • Precise-fitting parts save you time and hassle • Enjoy peace of mind with 24-month repair warranty on all parts • More value for money • Easy access to a complete range of parts
Cycle & Carriage (Authorised Dealer) Service Enquiries Hotline: 6298 1818 Authorised Service Centers - Passenger Cars Mercedes-Benz Center: 301 Alexandra Road, (S) 159968 Pandan Loop Service Center: 188 Pandan Loop, (S) 128378 Eunos Service Center: 330 Ubi Road 3, (S) 408650 Sin Ming Service Center: 600 Sin Ming Avenue, (S) 575733 Mon – Fri: 8.30 am – 6 pm, Sat: 8.30 am – 12 pm, Sun & PH: Closed www.mercedes-benz.com.sg
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