RETAIL, MARKETING & TECHNOLOGY - THE BIGGEST - EVENT IN CANADA - Webflow
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MARCH 6 - 7, 2019 METRO TORONTO CONVENTION CENTRE THE BIGGEST RETAIL, MARKETING & TECHNOLOGY EVENT IN CANADA
WELCOME
TO DX3
2019_
sions, workshops that offer learning opportunity
for our audience. At this DX3 we will be exploring
the role of new technologies like IoT, Big Data, AI
and how they are helping retailers become more
efficient, competitive and redefining the retail
sector in Canada.
DX3 - Canada’s Largest Retail, Marketing
and Tech Show is back in town on March 6-7, This is what you can expect at the upcoming
2019. New year, new challenges, new oppor- DX3.
tunities and new direction for the show. Over
Content. More streamlined and structured
the past 8 months, we have spent considerable
around two core conferences. Over 50 high
time to review the strengths of the show and
quality speakers. World class (our best so far)
re-evaluate and refocus our energies to where
speaking faculty including top retailers and
we think this show should go. We are delighted
C-level executives.
to share with you our programme and direction
of the DX3. Workshops. Free DX3 Talks and workshops
for visitors to benefit from while attending the
This year it is Retail, Marketing and Tech as our
exhibit floor.
core focus areas. Retail and media sector has
been undergoing tremendous change for the Entertainment. Musical concert from one of
past 10 years and we believe our show needs the best up and coming Toronto bands.
to reflect that change. Technology is playing a
Exhibits. Innovative and creative exhibitors on
critical and often disruptive role in reshaping the
our show floor providing you with insight into
retail and media landscape and DX3’s focus and
future of retail and marketing
speaking faculty ought to be in step with chang-
ing market place. We are committed to provide
thought-provoking speaking sessions, innovative We hope to see you at DX3 2019 and look
and interactive exhibits and networking ses- forward to hosting you at the event.
MEET THE RIGHT PEOPLE
3800+
retail, marketing and tech professionals came to previous Dx3
$0 - $1 Million
to learn, experience and connect with each other. $1 - $20 Million
>$20 Million
97%
of them recommended the event to a friend.
BY JOB TITLE
Dx3 is for action leaders including Marketing Managers, Direc-
tors and VP’s who need to create impact in
the next 3-12 months.
BY COMPANY SIZE
The bigger the company, the more the audience skews
towards middle management (VPs, Directors, Managers).
1 #DX32019 BROCHURE
WHAT YOU’LL FIND
ON THE SHOW FLOOR
TECH TALKS & WORKSHOPS
We are providing a number of free workshops and talks to our visitors.
This is our way of saying thank you for supporting DX3 and for taking
the time to visit the show. The workshops and talks will run on
each day of the show and they are free to attend if you are fully
registered for the conference. Talks from industry leaders on a myriad
of topics including utilizing data, payment channels, recruitment, copy
writing and formulating an effective PR strategy.
CONFERENCES
Two high-quality, thought leadership led conferences on the show floor
- DX3 Innovation Summit
- DX3 Retail Summit
Over 50 speakers from Retail, Marketing and Tech environments. Keynotes, Panels, Fireside Chats
from thought leaders. Diversity panels to highlight the role of female entrepreneurs and immigrant
entrepreneurs.
FEATURE AREAS MUSIC
Over the years, we’ve worked with amazing part- It’s not just all work, we are also hosting one
ners to create live experiences such as a VR Lab, a of the most exciting upcoming local bands on
store of the future, a collection of cutting-edge re- Day 1 to close the day. Concert is open to any
tail technology and many more. We build interac- one visiting the show and will be on the main
tive installations on our show floor where attend- exhibition floor for an hour. There will be paid
ees get hands-on interactions with the latest tech bar provided by the MTCC if you want to get
innovations. into the swing of things.
AMBER MAC’S TECH SPOTLIGHT
Since 2012, tech journalist and TV personality Amber Mac has been
interviewing senior management of fast-moving startups at Dx3
who are making waves in their respective industries. Amber Mac’s
Tech Spotlight takes place on the show floor, and attendees are
encouraged to come by and watch the interviews live as they are
2 #DX32019 BROCHURE happening to gain new insights on emerging technology, or catch
them later on Facebook!
SPEAKERS’
LIST
ALAN GERTNER ALEXANDRE TOULEMONDE
CEO CTO
ALISA GOULD-SIMON
ALOK GUPTA ALYSSA KERBEL ANDREW GO
Vice President Director of Data Sr. Director of
Marketing Science President e-Commerce and
Advertising
BALA BOPALAKRISHNAN CEDRIC MATHIEU CHRIS TARRANT
ASTRID HENNINGER
Managing, Director Vice President, Store
Director of Brand Data Solutions Director, Develpment& Design
Marketing
DEEPIKA MALIK DREW GREEN
CYNTIA PACHOVSKY DAVID DUNNE
VP User Experience CEO
Vice President Professor; Director & Design
MBA Programs
GAYLE RAMSAY
GREG ENGEL IAN ROSEN JENNIE BAIK
Head of Brand, Customer Vice President,
Analytics and Strategy CEO Digital & Strategy CEO &
Co-Founder
JOE GAGLIESE JOE STROLZ JOSH KERBEL
JESS CHAN
Co-Founder Country Man- CTO
Chief Marketing ager, Canada
Officer
JULIA AMORIM JUSTIN COHEN JUSTIN THOUIN KERRY-LYNN MCALLISTER
CEO Senior Director Co-Founder & CMO
of E-Commerce CEO
3 #DX32019 BROCHURE
KIRAN PATEL LARA SKRIPITSKJY SPEAKERS’
CTO Vice President &
Chief Technology
Officer LIST
MAJA NEABLE MANDY GILBERT MARK NASR MATHEW MICHELI
CMO, North American Founder and Vice President, Co-founder
Personal & Business CEO Loyalty & eCom-
Banking merce
MIKE GETTIS MOHAMAD FAKIH
MICHAEL EUBANKS MIKE VAN
CEO & Co-Founder CEO President & CEO
VP and CIO
OISIN HANRAHAN RAJEN RUPARELL
MONICA CHADHA NATASHA KOIFMAN
President Co-Founder & Chairman
Partner Advisory CEO
Services
RAQUEL SEITZ ROBIN WHALEN SAMAR SINGLA
ROBERT BIGLER
CMO President CEO & Founder
COO & Head of
Product
STEVE DESJARLAIS TANBIR GROVER TARA CONWAY
SIMON RODRIGUE
Vice President, Vice President,
CEO eCommerce & eCommerce
SVP and Chief Omnichannel
Digital Officer
TYRRELL SCHMIDT
TED LANCASTER VAL CRISP
COO VP, Global Brand and Founder
Customer Experience
Officer
4 #DX32019 BROCHURE
DAY 1 AGENDA
MARCH 6 2019
8:30 AM REGISTRATION
9:15 AM OPENING REMARKS
9:30 AM Opening Keynote – State of Retail – Past, Present and Opening Keynote
Future
Transformation in the Retail Industry Retail IoT: Optimizing the Shopper Experience
• Building understanding of consumer needs
10:00 AM • Empowering decisions with real time product availability information
• Seizing control of a changing industry
• Building customer-driven systems for an exceptional shopping experience
• Transforming challenges into opportunities
• Leveraging IoT and Big Data as competitive advantages
• Moving beyond the ‘Online vs Bricks & Mortar’ debate
Drew Green, CEO, Indochino | Kiran Patel, CTO, WGSN
10:30 AM Choosinging the Right Marketing Technology for Your Retail Spotlight: Retail Omni-Channel Strategy &
Brand Execution
• Choosing strategically: do’s and don’ts • Building a seamless customer experience across channels, from strategy to
• Analyzing platform suitability for your business implementation
• Involving stakeholders and decision makers - agency, brand, CMO, CTO •Navigating key challenges and identifying opportunities
• Building accountability, collaboration and stakeholder engagement • What’s really matters and how has the world changed?
Gayle Ramsay, Head of Brand, Customer Analytics and Strategy, BMO
Financial Group | Julia Amorim, CEO, MediaNet Simon Rodrigue, SVP and Chief Digital Officer, Staples Canada
Building a Culture of Innovation and Future Proofing Conversational Commerce: How AI Helps Create Per-
11:00 AM
your Business sonalized 1:1 Customer Relationships at Scale
• Building awareness of your customer journey Alexandre Toulemonde, CTO, Decathlon Canada | Steve Desjarlais, CEO,
• Driving ersonalization and customization Heyday.ai
• What does future customer experience look like?
Jennie Baik, CEO & Co-Founder, Orchard Mile | Oisin Hanrahan Co-Founder
& CEO, Handy
The Future is Mobile; Transactional Behaviour of the
11:30 AM The In Store Experience: 4.0
Anytime, Anywhere Consumer
• Understanding customer needs, wants and desires
• Empowering customer payment with security and speed
• Building an exceptional in-store experience from start to finish • Building value adds of personalization and convenience
• Delivering on unmet needs and opportunities not available online • Analyzing and planning the adoption of new payment technologies
• Streamlining multiple strategies
• Leveraging Blockchain and other new technologies
• Navigating challenges and opportunities
12:00 PM LUNCH AND NETWORKING
1:30 PM Panel - Agency 3.0
The OMNI Channel Strategies – Customer Experience
• Are agencies nearing extinction?
Across Channels
• What does the agency of the future look like?
• Bridging the gap between digital and physical on the customer journey
• Can traditional agencies remain relevant in an ever-competitive world?
• Building an efficient fulfillment strategy
• Who are the new competitors and what are the threats in today’s land-
• Leveraging technology to think beyondexisting channels
scape?
Andrew Go, Sr. Director of e-Commerce and Advertising, Home Depot |
• Are brands squeezing out the middleman?
Tanbir Grover, Vice President, eCommerce & Omnichannel, Lowe’s | Michael
• What is the opportunity for inhouse teams?
Eubanks, SVP and CIO, LCBO | Josh Kerbel, CTO, Lift &Co
Robin Whalen, President, Church+State | Maja Neable, CMO North
American Personal & Business Banking, BMO Financial Group | Cynthia
Pachovski, Vice President, Nielsen Canada
2:00 PM
Disruption as a Tool for Innovation Industry Spotlight: Bank as a Retailer
Samar Singla, CEO & Founder, Jugnoo | Cedric Mathieu, Director, Canada • Building strong client relationships in the new financial and retail landscape
Turo
• Growing customer-focused opportunities and business
• Leveraging personalized digital marketing strategies
Maja Neable, CMO North American Personal & Business Banking, BMO
Financial Group | Tyrrell Schmidt, VP, Global Brand and Customer Experience
Officer, TD Bank
5 #DX32019 BROCHURE
DAY 1 AGENDA
MARCH 6 2019
2:30 PM Are ‘CorpSumers’ Here to Stay? Consumer to the Age The World of Data – Leveraging Data for Better
of Social Conscious Decision Making
• Engaging ‘CorpSumers’ with insight, value and authenticity • Protecting data integrity, security and privacy
• Building the business for change - the importance of transparency • Setting up efficient data handling and integration
• How to walk the talk between bravery and bravado • Optimizing Metadata
Alyssa Kerbel, President, mini mioche | Astrid Henninger, Director of Brand • Gaining insights beyond consumer information
Marketing, Jenny Bird | Raquel Seitz, CMO, GoFundMe • Harnessing predictive analytics and other tools and strategies for mining
data
• Building customer centricity and ROI
• Defining the role of third parties in gathering data – who owns the data?
Mark Nasr, Vice President, Loyalty & eCommerce, Air Canada | Alok Gupta,
Director of Data Science, Lyft | Bala Bopalakrishnan, Managing, Director Data
Solutions, The Weather Network | Moderator: Dr. David Dunne, Professor;
Director MBA Programs, University of Victoria
3:00 PM AFTERNOON NETWORKING BREAK
3:30 PM Diversity Panel - Fearless Female Entrepreneurs
• Building a business on your own terms
• Leveraging e-commerce and social media Presentation by Nielsen Canada
• Navigating the regulatory landscape Cynthia Pachovski, Vice President, Nielsen Canada
• Embracing challenges and seizingopportunities
Val Crisp, Founder, Watson
4:00 PM
Day One Closing Keynote. Start – Scale - Sell
Day One Closing Keynote
Rajen Ruparell, Chairman Co-Founder, Endy | Mike Gettis, CEO, Endy
4::30 PM
6:30 PM LIVE MUSIC
6 #DX32019 BROCHURE
DAY 2 AGENDA
MARCH 7 2019
8:30 AM REGISTRATION
9:15 AM Opening Remarks
9:30 AM
Opening Keynote Opening Keynote
Cannabis Spotlight –The Next Big Thing in Retail Automotive Spotlight: The Future of Automotive Bricks
10:00 AM
• How to keep up your game in a competitive market & Mortar Retail - Giving Customers A Reason to Buy
• Setting up retail (In)
• Navigating regulations • Building a unique customer experience from end to end
• Understanding the power dynamics • Engaging today’s consumer face-to-face
• Building brand differentiation • Delivering on integrity and transparency
• Driving real authenticity in today’s market
Greg Engel, Executive Chairman, Organigram | Alan Gertner, CEO, Hiku |
Kerri-Lynn McAllister, CMO, Lift & Co | Monica Chadha, Partner Advisory | Brand Director, Genesis Motors Canada | Ted Lancaster, COO, Kia Motors
Services, Ernst & Young
10:30 AM How Brands are Using Marketplaces to Expand Automotive Spotlight: The Future of Automotive Bricks
• Finding your audience & Mortar Retail - Giving Customers A Reason to Buy
• Transforming to a transactional business model
(In)
• Understanding customer’s journey and experience
• Identifying, analyzing and seizing opportunities
• Integrating retail processes and systems
•Building and growing successful businesses - lessons learned
• Beyond bricks vs clicks: the rise of’ Unified Retail’e
•Differentiating your brand in a competitive market
Robert Bigler, COO & Head of Product, eBay Canada
Dr. Mohamad Fakih, President & CEO, Paramount Fine Foods
Finding, Recruiting &Retaining Talent
11:00 AM • Finding the right talent to succeed
Presentation by Pinterest
• Attracting and keeping great talent in a competitive landscape
• From CIO’s to CTO’s: what are the next big roles in retail?
• Is tech talent replacing creative talent in the retail hierarchy?
• Who are the real value builders in retail today?
Natasha Koifman, President, NKPR | Mandy Gilbert, Founder &CEO,
Creative Niche
11:30 AM Innovation Showcase Innovation Showcase
• SHOWCASE BY SNAPCHAT
• SHOWCASE 1
Joe Strolz, Country Manager, Canada, Snap Inc.
• SHOWCASE 2 (11:45)
• SHOWCASE 2 (11:45)
• SHOWCASE 3 (12:00)
• SHOWCASE 3 (12:00)
• SHOWCASE 4 (12:15)
• SHOWCASE 4 (12:15)
12:30 PM LUNCH AND NETWORKING
Keeping Brands Relevant During Transformative times Have Digital Strategies and Brand Strategies Merged?
2:00 PM
• Optimizing the convergence of creative, media and data • Bridging the divide between digital strategy, retail strategy and business
• Evolving your brand to meet changing consumer needs strategy
• Developing best-in-class cross- screen strategies •Understanding how employees and customers socialize and behave today
• Gaining consumer attention in a crowded marketplace •Developing a culture and mindset to deliver a customer-driven experience
across all touch points and channels, from branding to media to retail
Tara Conway, Vice President, eCommerce, The Source
Lara Skripitsjy, Vice President & Chief Technology Officer, McDonald’s
7 #DX32019 BROCHURE
DAY 2 AGENDA
MARCH 7 2019
2:30 PM Advertising Strategies for the New Consumer
The Future of Retail – A Disruptive Retail
• Building the next generation demand center for B2C and B2B
Model
•Creating a culture to empower a seamless customer experience
• Leveraging personalization to build a better customer experience
•Harnessing profitable growth in a new era
• Identifying opportunities to grow your bottom line
• Enabling product discovery
Justin Cohen, Senior Director of E-Commerce, Aldo | Ian Rosen, Vice Presi-
• Building customer loyalty in a cluttered landscape
dent, Digital &; Strategy, Harry Rosen
Michael Van, CEO & Co-Founder, Furnishr | Justin Thouin, Co-Founder & CEO,
LowestRates.ca | Alisa Gould-Simon, Vice President Marketing, ZOZO
3:00 PM Connecting with next cohort of
consumers – Millennials and Gen Z How Store Design Tells the Brand Story
• Driving innovation and digital transformation • Designing stores to reflect and build on your brand story
• Understanding Millennial footprints- choices, preferences and behaviours • Creating an insight-driven customer experience
• Finding Gen Z – the creators and buyers of tomorrow’s world • Getting started and building on success
• Future proofing your brand against new platforms • Designing an activation point, rather than a sales point
• Strategizing engagement vs. acquisition vs. cash flow • Changing focus from a place to display products to an experience of cus-
tomer discovery
Chris Tarrant, Vice President, Store Development & Design, Starbucks
Mathew Micheli, Co-founder, Viral Nation | Joe Gagliese, Co-founder, Viral
Nation
3:30 PM AFTERNOON NETWORKING BREAK
4:00 PM Two Sides of the Same Coin; User
Industry Spotlight
Experience and Brand Design
Deepika Malik, VP User Experience & Design, Cineplex | Representative
from DEV6
4:30 PM
Closing Keynote Closing Keynote
*Note: The agenda could change any time without notice
8 #DX32019 BROCHURE
FLOOR PLAN
WORKSHOPS / Dx3 TALKS
DX3 RETAIL SUMMIT
DX3 INNOVATION SUMMIT
MEDIANET THEATRE
FEATURE AREAS
LEVEL 200
EXHIBIT AT DX3 2019
ULTIMATE
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seen, be and be
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creative in the largest
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in best spaces at Dx3.
Connect with the audience More real estate to represent
Perfect for setting yourself your brand and big enough
and create opportunities. apart from competition and
Perfect for first timers and to build an interactive experi-
claiming your leadership ence or host guests. Perfect
smaller companies. position. for anyone looking to put
their brand on the map and
generate more leads.
For more information, please contact info@iotevents.ca
9 #DX32019 BROCHURESPONSOR DX3 2019
PLATINUM
ULTIMATE
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Be seen, be found and be cre-
$30,000 2 Keynote or Panel speaking
ative in the largest booths in best $22,500
Be Seen, Be Known, and Be Opportunities
spaces at Dx3. Perfect for setting
Heard 12 Guest
yourself Passes
apart from competition Engage, Educate, and
Sector Exclusivity at this
and claiming your leadership Entertain
Keynote Speaking position.
Level Keynote Speaking
Opportunity Up to 400 sq. ft. exhibition Opportunity
8 Guest passes space 6 Guest Passes
Sector Exclusivity at this Sponsorship of one of the 100 sq. ft. Exhibition Space
Level features Sponsorship of one of the
200 sq. ft. Exhibition Space Opportunity to run a 1 hour features
Sponsorship of One of the Workshop Every Day Opportunity to run a 1 Hour
Features Workshop
Opportunity to run a 1 Hour
Workshop
For more information, please contact info@iotevents.ca
SPONSORS AND PARTNERS
PLATINUM SPONSOR SILVER SPONSORS OFFICIAL DIGITAL PARTNER
ASSOCIATE SPONSORS WORKSHOP PARTNERS
EXHIBITORS
CONFERENCE PARTNER
TRANSPORTATION PARTNER MEDIA AND ASSOCIATION PARTNERS
10 #DX32019 BROCHUREREGISTRATION
FORM
Delegate Details 2. PLEASE, INVOICE COMPANY
First Name: First Name:
Last Name: Last Name:
Job Title: Company Name:
Mobile: Tel: Invoice Address:
Fax: City: Postal Code:
Company Name: Country:
Address:
City: *A receipt will be issued once payment has been received.
Mailing Address: 4889 Dundas St. West, Unit 4. Toronto, Ontario, M9A
Postal/Zip Code:
1B2.
Country:
Registration over the phone at +1 (416) 597-5751
Delegate Fees
Online registration at https://www.dx3canada.com/register
Full Access Pass
Registration by email at info@dx3canada.com
Retailers, banks and academia $695 (CAD) + HST
Agencies $895 (CAD) + HST I agree to the Terms & Conditions of Payment Policy
Vendors and Tech Providers $1,345 (CAD) + HST
By registering for this event you agree to receive electronic communica-
tion from Dx3 Canada and partners. All emails will offer an unsubscribe
Access to Exhibition option. Should you wish to be preemptively removed from this list, please
This one day only pass will give you access to the show floor where you email your request to info@dx3canada.com.
can discover the latest technologies, get the sense of retail collectives, TERMS & CONDITIONS
live performances and more. NOTE: This ticket does not include access to PAYMENT POLICY
Your registration will not be confirmed until payment is received and may be subject to cancel-
the conferences. $15 (CAD) + HST lation. Payment is due in full at the time of registration and includes lunches, refreshments and
conference materials.
Payment Details CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY
You may substitute delegates at any time by providing reasonable advance notice to DX3.
For any cancellations received in writing between forty five (45) and fifteen (15) days prior to the
Please select your method of payment. conference, you will receive a 50% credit to be used at another DX3 or IoT Events conference which
must occur within one year from the date of issuance of such credit. For any cancellations received
in writing more than forty five (45) days prior to the conference, you will receive a 90% credit to
be used at another DX3 or IoT Events conference which must occur within one year from the date
1. BY CREDIT CARD of issuance of such credit. An administration fee of 10% of the contract fee will be retained by
DX3 for all permitted cancellations. No credit will be issued for any cancellations occurring within
Visa Mastercard American Express fifteen (15) days inclusive of the conference dates.
In the event that DX3 cancels an event for any reason, you will receive a credit for 100% of the
contract fee paid. You may use this credit for another DX3 or IoT Events conference to be mutually
Card holder: agreed with DX3, which must occur within one year from the date of cancellation.
In the event that DX3 postpones an event for any reason and the delegate is unable or unwilling to
Card Number: attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You
may use this credit for another DX3 or IoT Events event to be mutually agreed with the DX3, which
must occur within one year from the date of postponement.
Start Date: Expiry Date: Except as specified above, no credits will be issued for cancellations. There are no refunds given
under any circumstances.
Issue no. (if applicable): The DX3 is not responsible for any loss or damage as a result of a substitution, alteration or
cancellation/postponement of an event. The DX3 shall assume no liability whatsoever in the
event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God,
Security Code: unforeseen occurrence or any other event that renders performance of this conference impracti-
cable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be
limited to: war, fire, labor strike, extreme weather or other emergency.
Signature: Date: Please note that while speakers and topics were confirmed at the time of publishing, circum-
stances beyond the control of the organizers may necessitate substitutions, alterations or
Card billing address, if different from above: cancellations of the speakers and/or topics. As such, the DX3 reserves the right to alter or modify
the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any
substitutions or alterations will be updated on our web page as soon as possible.
DISCOUNTS
All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off
date in order to receive any discount. Any discounts offered whether by the DX3 (including team
discounts) must also require payment at the time of registration. All discount offers cannot be
combined with any other offer
FOLLOW THE CONVERSATION
@DX3CANADA #DX32019 WWW.DX3CANADA.COM
11 #DX32019 BROCHURE PUBLISHED DECEMBER 14TH, 2018. SUBJECT TO CHANGEYou can also read
