ROYAL GEELONG YACHT CLUB AWARDED AUSTRALIAN YACHT CLUB OF THE YEAR - MARINAS21
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
ROYAL GEELONG
YACHT CLUB
AWARDED
AUSTRALIAN
YACHT CLUB
OF THE YEAR
MARINAS21 WELCOME BACK INDUSTRY
BEST WELCOME VICTORIA ANNOUNCES NEW
RECEPTION EVER! DEVELOPMENTS
AND BIG PLANS
2020 - 4th QUARTER2
WATERLINE
THE OFFICIAL MAGAZINE FOR MEMBERS OF THE
PRESIDENT’S UPDATE
MARINA INDUSTRIES ASSOCIATION LIMITED
DECEMBER 2020
T
here is no doubt 2020 from Colin to Suzanne has
has been a different occurred seamlessly over
year for us all and the the last few months allowing
varying levels of lockdown and Suzanne to travel and meet
effect on economic activity members which is a key
diversely across the Nation strategy this year.
and greater Pacific region has This year has also seen the
CHIEF EXECUTIVE OFFICER: been immense and varied. MIA working very closely with
Suzanne Davies Having said that we are more the BIA and AIMEX/Superyacht
ceo@marinas.net.au fortunate than most watching Australia when talking and
MEMBERSHIP & COMMUNICATIONS the winter arrive in Europe lobbying with all levels of
OFFICER: and North America. Government. We value our
Michelle Macready The marina and boatyard close working relationship
industries in Australia have ANDREW with our sister organisations
info@marinas.net.au
had varied successes based CHAPMAN and believe that together we
INDUSTRY EDUCATION OFFICER: have achieved far more in
on the state government
Vijaya Selveraj lockdowns and border enforcements. this challenging year than any one of the
education@marinas.net.au Having said that NSW and SE Qld have had organisations would have individually.
ADDRESS: a particularly buoyant winter whilst NE Qld There is no doubt the swift action of
53 Hume Street, Crows Nest NSW 2065 and Victoria have suffered greatly from the Australian Government has assisted
the impact of border closures and health many of the thousands of small businesses
POSTAL: restrictions on activities. that service our boating customers at the
PO Box 1204, Crows Nest, NSW 1585 We at the MIA are looking to a more marinas and on the boatyards as we have
Phone: + 61 2 9439 5806 normal, albeit Covid normal 2021 hopefully seen a huge increase in servicing and
Fax: + 61 2 9439 3983 with faster turnaround on testing and a renovations over the winter this year.
vaccine on the horizon which will allow I look to next year with optimism that
Web: www.marinas.net.au
National travel and hopefully a full Pacific our industry will thrive with the focus on
Island bubble very soon. domestic tourism and experiences whilst
MARINA INDUSTRIES Suzanne has briefed you in her report International tourism and Cruise liners
ASSOCIATION LIMITED on the activities and news of the MIA are not in play. We as an Industry have a
and there is no doubt 2020 has been a great opportunity to embrace technology
very busy year servicing our members in and work together to offer that land-
different ways. water interface where our customers
I wish to thank and congratulate the MIA and visitors can create lasting memories
Board on the commitment they made to with their families and friends. We need
dig deeper and assist our membership to double down on our focus to protect
throughout 2020 and the Covid crisis. The the environment especially our oceans
Board is a very committed and experienced and waterways. This needs to be a whole
group of individuals with diverse of supply chain focus and one which we
INDEX backgrounds who have been diligent in can explore with like minded people at
4-5 CEO Update their focus on the MIA and its survival whilst Marinas21 which I’m sure will be our best
6 MIA Members lifting our offering to the members. conference yet.
I would like to thank our dedicated MIA I wish you a Merry Christmas and a
6-7 Sponsor Spotlight staff who have delivered the Board’s Happy New Year and look forward to
8 Meet the Board strategy and who work closely with networking with you in May 2021 on the
9 Gold Anchor our members. The full CEO transition Gold Coast.
10-13 Clean Marina
14-17 Education The Marina Industries Association
19 Marinas21 Update office will be closed from:
20-24 Industry News Friday 18th December 2020
25 Technical – Monday 4 January 2021.
28-29 CEO Member Visits The MIA staff and Board would like to wish
30 Club Corner our sponsors, partners, members, and
31-32 Marina of the Year Awards industry a joyful and safe holiday season.
32 New Members We look forward to a prosperous year ahead.
33 Industry Moves
34 Legal Lines ADVERTISERS INDEX
3 Superior Jetties 7 AerLift 11 Roodberg 18 Crib Point Engineering
COVER IMAGE:
Royal Geelong Yacht Club, VIC. Aus. 21 Moore Management 26 Butchart Marine Services
Back Cover Bellingham Marine
WATERLINE Q 4 – 202 0CHAIRMANS UPDATE
DECEMBER 2019
WORLDWIDE
FLOATING SOLUTIONS
WITH THE
SUPERIOR TOUCH Sanctuary Cove Marina
Superior designs and supplies custom
solutions for commercial or private
floating marina needs worldwide.
)
+61 7 5594 8200
* info@superiorjetties.com
GOLD
superiorjetties.com SPONSOR 2020-20214 C E O U P DAT E
CHIEF EXECUTIVE OFFICER’S UPDATE
DECEMBER 2020
H
aving taken on the role from 1 possibly a Pacific bubble in place in
October, I am both proud and time for Marinas21.
delighted to bring you my first There are some great marina
report as the CEO of the MIA. facilities in the north and south of
Firstly, I would like to recognise NSW in more regional locations
the enormous sacrifice our Victorian and I look forward to visiting those
colleagues have endured over facilities soon. These areas are
the last few months. On behalf all very busy now with the NSW
of all members of the MIA thank population travelling within the state
you for staying the distance and as some of the only options available
congratulations for getting on for a holiday.
top of the virus. We acknowledge There have been dozens of virtual
that this has been a huge personal meetings with members and partners
compromise for all Victorians, that around the country and indeed the
it led to stress and health issues for world as I get to know everyone I
some and that further, many suffered will be working with. While it is not
significant financial consequences. the same as meeting in person, it is
Looking around the world at the a step up from the phone and still
uncontrollable state of the virus in very productive. I look forward to the
many parts, I believe all Australians return of international travel so that I
SUZANNE
are grateful for what you have done can get to our members and partners
and achieved. The effects of this
DAVIES in areas around the Pacific and Asia.
pandemic are yet to play out for many, I recently ‘virtually’ attended and
and it will be harsh, however, we will face meetings - despite Covid and presented at the New Zealand
be cushioned somewhat if we can at many, many more Zoom and Teams Marina Operators Association Annual
least have our own domestic economy meetings. Thanks to all who have Conference. There were just under 100
able to operate and trade take place welcomed me. people in attendance at the meeting,
between states. As I reported in the last Waterline, and it was nice to see everyone enjoy
The Victorian boating and marina when the border to Queensland catching up with each other, sharing
industries will no doubt soon begin opened in late July, I took the ideas and networking. We look
to capitalise on the interest in opportunity to head north. I spent forward to doing this in May when
recreational boating that the rest some time in the South East and we will all gather at Marinas21 on the
of the country is experiencing. extended my trip to head further Gold Coast.
This interest is reflected globally, north, taking a flight to Gladstone We have just about finalised the
despite the severity of the virus in and driving up as far as Port Douglas program and look forward to releasing
some regions. – visiting our members along the the outline in late November. We
While recreational boating is way. There are still many members in are very excited to have confirmed
booming, we also recognise that those Queensland, particularly the south- the arrangements for the Welcome
marinas and businesses exposed east who I would like to get to and will Reception which will be sponsored
to commercial operations, such do so as soon as the border re-opens. by the City of Gold Coast as they are
as tourism, will continue to suffer As I write, it is not looking promising. delighted that the event will again be
for some time. We are a collegiate I continue to get out and about held in their city.
industry and I am sure that if there are locally around Sydney and last This is likely to be the ‘best ever’
ways in which we can band together month was privileged to make my Welcome Reception we have held
to help, we will and the MIA will be first Certified Member presentation and is sure to set the tone for the
happy to co-ordinate any assistance when I visited Jones Bay Wharf to rest of the conference. Departing
you feel we can reasonably provide. present Scott Cotton with his Certified from Southport Yacht Club’s new
My priority when starting my new Marina Operators Certification. superyacht berth, a casual dinner will
role, was to meet as many MIA We think Scott may be one of the be served during a Broadwater cruise
members and partners as possible youngest ever Certified Managers. aboard the Superyacht venue YOT
and it has been great to ‘hit the road’ Congratulations Scott. Club. We are very grateful to YOT Club
and do just that. I have an operational South Australia opened in October, owner, David Fisher who has provided
background, having spent the last 15 so I made it down to meet nearly the venue for us at no charge in a
years running marinas. For me it is all our SA members and partners. I show of support for our industry. This
important to get to know members believe Tasmania is likely to be the will be an event not to be missed, so
quickly as well as your marina facilities next border to open and I am hopeful make sure you are ‘on board’.
as this helps me to better understand I will get to Victoria very early in the Despite the disruptions this year,
the diversity of operations, the new year. WA is also looking like a your Education Officer Vijaya was
challenges and how the MIA can be 2021 trip. We only have one member busy ‘pivoting’ (a great pandemic
better positioned to deliver support in NT, Cullen Bay Marina and it will not word) to change the format of our
and service to you. be forgotten either. My hope is that courses so that we could deliver
To date, I have had over 70 face to we have all internal borders open and many courses online. As we have all
WATERLINE Q 4 – 202 0C E O U P DAT E 5
been further forced into the online
world, it seems that we have adapted
well, organised ourselves differently
and enjoyed learning in this way.
Permanent delivery of some courses
online will certainly be a positive
legacy of the pandemic, such as
Emergency Preparedness, which 44
people attended. Webinars too have
seen a massive increase reaching over
400 people.
We acknowledge however, that not
every course is as effective online.
We delivered an Intermediate Marina
Management (IMM) course online
in July/August and another is being
conducted in November/December
geared towards the Middle East/
Asian markets. The feedback from
the first course was more positive
than we expected in terms of delivery,
although it certainly didn’t have the
networking benefits that come with
the face to face course. I know many
Suzanne Davies presenting the Gold Anchor flag to James Holyman, CEO Robe District
are waiting to take this course until
Council and Micheal Wilkin, Harbour Master for Robe Lake Butler.
it returns as a face to face course,
which I hope will be in 2021. It was
very disappointing not be able to run practices under the auspices of the
an Advanced Marina Management Ombudsman for Small Business will
(AMM) course this year but have one
My priority when starting my report by the end of the year. We
scheduled for 2021 which we expect new role, was to meet as many are working on other initiatives in
will be well attended. We look forward the insurance space and talking with
to a big year in local education MIA members and partners insurers and brokers and will provide
delivery in 2021. as possible and it has been information when we have more to
We will finish the year with just under report, but be assured we are aware of
300 MIA members. Thank you for your great to ‘hit the road’ and many of your concerns in this area and
ongoing support of the Association. do just that. are working hard to find solutions.
In consideration of the varied impacts Before I sign off, I will take the
of the pandemic, subscriptions will opportunity to thank Colin and
be held at current levels next year. If the successive teams that he has
any members are suffering significant in August and the 144 participating led during his tenure in charge of
financial hardship in relation to the marinas have received a copy (copies the MIA. He was responsible for
pandemic, we will work with you can also be purchased from the transforming the Association from
to help you through these times so MIA website). With a 47% response a largely volunteer run organisation
please get in touch when you receive rate, the data is a very reliable with part time support, to the
your membership renewal notice. representation of the industry. By professional, supportive and effective
It has been difficult to conduct the end of the year we will have fact representative body that it is today.
accreditation audits for the Clean sheets available which summarise the The MIA has benefited greatly from
Marina and Gold Anchor programs key take-aways from the survey, so the steady leadership that Colin
this year, but it is all starting to get look out for these. With four surveys provided and stable direction and
back on track with re-assessments now conducted across eight years, the strategy provided by the board. I
taking place in China, Singapore, Fiji, trends are clearly emerging. Colin will hope to continue and build on these
Indonesia and Australia. It may take a present these trends at Marinas21, his solid foundations.
little longer before we can get back return cameo appearance. Thank you for the warm welcome
to all regions. We will finish the year With regards to advocacy, other and support given to me in my early
with approximately 60 Clean Marinas than all the representations made to stages in the job. I am looking forward
and 40 Gold Anchors. As you may be government in relation to industry to working with you all in the coming
aware, Marine Recreation Association, support and reopening in relation years and together achieving great
the representative body on the west to the pandemic, the most critical outcomes for our industry. I wish
coast of America has just partnered items are the work that Colin has everyone a safe and happy end to the
with the MIA on Gold Anchor and been championing with the Australian year and I am sure we are all looking
their intent is to begin rolling out Gold Energy Regulator (AER) and forward to a more stable 2021.
Anchor accreditation before the end representations around insurance, My very best wishes for a safe and
of this year. This is sure to give the both for boats and marina facilities. happy boating and festive season.
program added consumer exposure. We will soon provide members with a
The Club Marine 2019 Health of the guidance note regarding the AER and Suzanne Davies
Marina Industry Survey was released we believe the inquiry into insurance Chief Executive Officer
Q 4 – 2 02 0 WATERLINE6 MIA MEMBERS
helping to monitor compliance and • JOB ADVERTISNG / RECRUITMENT
environmental performance. One of our most popular sections on
• WATERLINE MAGAZINE – The most the website is the Jobs Board where
widely distributed printed publication members can promote jobs they are
in the Pacific. MIA members receive recruiting for. For Further details,
both printed and web-based versions. contact Michelle via
• INDUSTRY EXPOSURE - all member info@marinas.net.au.
media releases forwarded to the MIA • SPONSORSHIP OPPORTUNITIES –
MIA members have access to a are found on our website in the Media MIA Sponsorship not only supports
number of exclusive benefits. Where Centre. This is a great way to keep your industry, but importantly provides
an additional payment is required, industry updated on what you are significant exposure to a very targeted
as an example for training, members up to. market. Sponsorship opportunities are
receive significantly discounted rates. • CERTIFIED MARINA MANAGEMENT restricted to MIA members only.
We believe that those who support QUALIFICATION – The MIA is the • REGIONAL NETWORKING MEETINGS
the sustainable growth of the marina certifying body for Certified Marina Invitations to MIA’s annual regional
industries should benefit from their Managers (CMMs). There are three meeting are an exceptional
investment. If you’re interested in joining different qualifications open to networking opportunity open to
the MIA, contributing to the industry applicants who have graduated from members and invited guests only.
and receiving member benefits, contact the MIA’s globally recognised Marina Meetings are held annually at
Michelle Macready on +61 2 8197 4754 or Management Courses. convenient locations in all regions.
email info@marinas.net.au. • TEMPLATE DOCUMENTS, REPORTS • BI-ENNIAL MARINAS EXHIBITION &
What is available? Make sure you are AND RESOURCES are available CONFERENCE – Exclusive member
not missing out! free of charge, or at significantly rates for attendance and exhibition
• EDUCATION & TRAINING DISCOUNTS discounted rates. space.
Exclusive discounts on all training • CLUB MARINE MAGAZINE • CLUB MARINE MARINA OF THE YEAR
courses run by the MIA and the Global ADVERTISING DISCOUNT – MIA AWARDS – Awards to outstanding
Marina Institute (GMI). members receive a 10% discount on marinas, clubs and boatyards in
• GOLD ANCHOR ACCREDITATION – advertising costs. Australia and overseas presented by
Access to join this global marketing • WEBINARS – attendance is free of the MIA. Member rates for entry.
program with exclusive discounts to charge for members. Non-members
members. may attend for a fee. Past webinars Note: new member benefit ideas are
• CLEAN MARINA ACCREDITATION – can be found on the website under always welcome. If you have an offer
Exclusive member discounts which the ‘Training and Certification’ tab. regarding a product or service that may
provides the benefit of an external You must be logged in to view be suitable as a member benefit please
audit and best practice guidance previous webinars. contact Michelle at the MIA.
The MIA has launched
‘Marina Marketplace’
MEMBER RENEWALS 2021
on the new website. A The MIA board has resolved to hold subscription fees at their
place to promote to the current level for 2021. Members experiencing financial hardship are
industry used goods asked to discuss available options with the CEO.
or equipment for sale Membership renewals will again be sent out electronically in early
or that a purchaser December for the 2021 year. Your current membership will expire on
is seeking to buy. It December 31st 2020.
is also a great place
International Members are given the option to pay membership
to advertise available
fees for multiple years. These will be available for a period of 1-3
tenancy space, or for those seeking to
years (January to December). If you are interested in taking up this
find space. Members can enjoy use of this
option, please contact Michelle in the MIA Office for details.
service without charge as part of their
All payments are due by the January 31st, 2021 to renew your
member privileges. Non-members may list
membership.
items at a fee.
For any membership inquiries, please contact Michelle on
Contact the MIA on info@marinas.net.au
02 9439 5806 or info@marinas.net.au.
for advertising rates and further details.
M IA Bronze sponsor MSL Solutions,
formerly MPower MSL have a
new name and a new look… but are
for people to remember who they are
and what they do.
MSL Solutions provide technology
the same great team committed to for customers across multiple
providing you with the best products industries in the sports, hospitality
and services for your marina. and leisure markets. Speaking to
their customers it became clear that
Why have they changed they are known by different names in
their name? each industry and therefore wanted a
Its’ simple. They want to make it easy consistent brand across all industries
WATERLINE Q 4 – 202 0S P O N S O R S P OT L I G H T 7
moving forward. In the Marina guests mobile devices,
industry the company is usually which provides you
known by their product name – Marina with ways to engage no
Focus - and while this is definitely not matter when and where
going away, they have now brought people transact. For
all their products under one company example, with the new
banner – MSL Solutions. mobile and contactless
Over the past 12 months MSL ordering solutions,
Solutions have consolidated their members and guests
product offerings and are confident can order food or
they can offer all of their customers drinks from a table, at
functional technologies that work their berth, or wherever
for them. Committed to being at the they are in your club.
leading edge… not bleeding edge…of As an extension to the
technology and they are focused on POS, data and analytics
delivering solutions that help marinas platforms provide both
engage with their customers. real-time and historical data. Managers
As part of the rebrand, a new can use data to optimise your
website www.mslsolutions.com has operation, make better decisions and
been launched. use it to develop targeted marketing
MSL Solutions is focused on working campaigns and promotions.
with marinas to deliver outstanding For the marina manager, there is help
experiences every time a member or to automate the management of your
guest interacts with you, whether that marina effectively with quick access to
is in the clubhouse, on the dock or in current agreements, boat registers,
the service yard. berth availability and scheduling
At the clubhouse, the technology options, as well as analytics on
helps promote engagement, and occupancy levels. including costing, quoting, tracking
that is achieved by extending point In the yard, there is a complete and invoicing.
of sale (POS) technologies beyond solution to manage day to day If you’d like to know more visit
the counter, onto your members and operations of the service yard www.mslsolutions.com.
Fully
customised
machines to
maximise your
capabilities
1000+ MACHINES AROUND THE WORLD… 6 MACHINES
ALREADY IN AUSTRALIA… SEND US AN INQUIRY
G45/76-84 Waterway Dr, Coomera, QLD, 4209
T: (+61) 7 5556 0244 E: info@aerlift.com.au
W: www.aerlift.com.au
Q 4 – 2 02 0 WATERLINE8 M E E T T H E B OA R D
Meet the Board
The MIA Board of Directors is responsible for driving the Association’s strategic direction and providing industry leadership
and guidance to ensure the long term sustainability and growth of the Association.
You know the names, but do you really know who they are? Over six editions we will introduce you to each Board member
through their response to a series of set questions to provide an insight into their lives and what drives them.
Lorraine Yates (Director) boatyard, and that’s where I found myself most at home in the world
Brief summary of background: of boating.
Like so many of us, I was fortunate to grow I’m now General Manager of White Bay 6 Marine Park and Sydney
up on the coast. La Perouse, on the northern Harbour Boat Storage, located in Balmain, Sydney Harbour, and I
head of Botany Bay, is a paradise for all love it. We have a 13 bay boatyard and 145 boats in dry storage,
things aquatic. That was the foundation for and the biggest fuel wharf on Sydney Harbour. Its fast paced and,
an inextricable affinity with our waterways. as a result of COVID-19, we’re smaller than we were so the pace is
Post university took me to Canberra where even faster. To do this job well you’ve got to be driven by business
I put my skills to the test in the political success like you own it, but be cautious and conservative, because
environment as a policy analyst, essentially you don’t. I work closely with the industry where I can and am
developing and implementing public policies, privileged to bring my diverse experience and influence to the BIA
laws and regulations. Back in Sydney 15 years later, along with NSW Council as well as the MIA Board.
my husband, we built and managed our own successful Sydney
Harbour based business for ten years, operating large and small What initially attracted you to the marina industry?
water taxis. The working harbour. I love the industrial aspect of the waterfront,
the history, the people, the expertise. We’ve evolved into a clean,
What is your industry experience and what are you modern working harbour. I now can’t imagine working any place else.
up to now?
Countless hours operating a busy fleet of water taxis brings an Where do you see the industry in ten years?
intimate knowledge of one of the most beautiful harbours in the One of the most rewarding parts of my work is guiding young
world, as well as the needs of the boating community. Those of men and women towards excellence, to help them to set goals and
us who know small business know you have to turn your hand to to support them to reach their full potential. They’re the future of
everything; sales and marketing, financial management, people our industry. The investment we’re making now into education
management, customer service, and in this industry you also and training, setting safety and quality standards and raising
have to be a master of regulatory compliance…and of course boat professionalism in workplace culture is the strongest indicator of
maintenance. That means having done some hard graft in the our industry future.
Mike Harvey (Director) In 2015 I joined d’Albora Marinas based in Sydney working on major
Brief summary of background: projects, commercial leasing and general operational issues across
Boats and marinas have always played a their seven sites.
major role in my life, I grew up in the UK on Recently I returned to Queensland and am very happy to be
the shores of the Hamble River, probably the engaged as the General Manager of East Coast Marina the 550 berth
part of the country most densely populated (310 wet, 240 dry stack) commercial marina located at the centre of
with marinas. Through my teens most Manly Boat Harbour, Australia’s largest marina complex.
weekends and holidays found me in one
boatyard or another beside the river helping What initially attracted you to the marina industry?
my father restore a succession of wooden Although saltwater can’t really run through my veins, I have
boats, or researching his next project. always gravitated to the waterfront. When the time came to settle
After a brief University career in London (not enough time on the ashore with a young family I was lucky to move almost straight
waterfront for me) I took up as a professional sailor, starting with from command of a boat to managing a marina, then found what a
yacht deliveries, then cruising instructor, before moving onto bigger fantastic group of people those who work in the marina industries
yachts. By the time I moved ashore in 1999 I had covered over are. Although I have seen marinas through economic conditions
100,000 nautical miles at sea and had run charters in most of the good and bad, my keenness to stay involved does not wane.
world’s best known locales.
Where do you see the industry in ten years?
What is your industry experience and what are you I see quite a renaissance coming, where for a few years people have
up to now? been concerned that our market is dwindling as the average age of
I started my marina career on the Gold Coast at Hope Harbour boaters rises, Covid times have really helped to demonstrate the huge
Marina in 1999, then moved on to Runaway Bay Marina and spent opportunities that come with owning a boat. Utilisation and demand
11 years with the company. During that time I gained my Certified for boats of all kinds is better now than it has been for some years.
Marina Management qualification and was nominated to join I see particular growth in the more affordable end of the spectrum,
the Board. I have been privileged to be part of the Organising particularly where convenience is the focus. Dry storage and boat
Committee of the Marina conferences for the MIA ever since 2007. share will be the big winners as the decade plays out.
WATERLINE Q 4 – 202 0GOLD ANCHOR 9
RAISING THE GOLD ANCHOR PROFILE
W ith the hiatus in Gold
Anchor assessments around
the globe due to Covid-19 there
A Global Gold Anchor
web directory also lists
those Gold Anchor
has been time to reflect on the marinas that choose to
program. What is needed to take it be listed.
to the next level including greater In reality though much
consumer awareness and for it more effort and resourses
to drive business to Gold Anchor are needed to build
accredited businesses? consumer awareness if
In considering the program’s Gold Anchor acreditation
current status it is worth is to drive business to the
remembering the large strides that accredited marinas. As
have been taken with the program member and Association’s
since 2010. MIA created a Gold funds are limited we will
Anchor program alongside The Yacht continue to rely primarily
Harbour Association (TYHA) Gold on accredited members
Anchor program to better reflect the to actively promote their
nature and the needs of the industry status as accredited Gold
in the Asia Pacific region. In 2012 Anchor Marinas.
the first MIA consumer advertising With the Marine
was conducted in boating consumer Recreation Association
magazines. (MRA) now joining TYHA
Subsequently the two programs and MIA there is also
became one and the current MIA/ scope going forward to
TYHA joint venture continues to increase the collective
operate most successfully with marketing activity for consumer
ongoing refinements made to the marketing as well as promotion via
program. Globally there are some marina directories.
150 accredited Gold Anchor marinas Much of the benefit of Gold Anchor
and with the Marine Recreation participation will continue to be
Association (MRA) based in its effectiveness in contributing to
California now rolling out the improved businesses preformance.
program, participation is expected As one long term Gold Anchor
to grow strongly. participant has stated: “Participation
MIA has conducted trade and in Gold Anchor has lifted staff
consumer advertising in an attempt performance, increased our focus
to build program demand and on strategies to continually improve
consumer awareness. MIA and TYHA customer service and ultimately
have conducted trade advertising boosted the bottom line” (Darren
in Marina World and MIA has been Vaux, GM & Co-Owner, Empire Marina
active in the industry media with Bobbin Head, Sydney, Aust.).
regular Gold Anchor stories. Colin Bransgrove
Q 4 – 2 02 0 WATERLINE10 CLEAN MARINA
SHAPING THE FUTURE OF CLEAN MARINAS
T his year has seen
more challenges
than any business should
INTERNATIONAL
CleanMarina
process for both the
marinas and the assessors
in the short term. These
current relevance of particular criteria,
best management practices and areas
that require regulatory updates. Overall,
have to face in a lifetime. documents will be used the view was still that the Clean Marina
As an industry we have as a template when the program is a fantastic tool for marinas
faced these head on and FISH FRIENDLY criteria and documents are to use to bring their sites up to a high
together. Many marinas and updated post review. environmental standard using best
clubs have taken the opportunity to As part of the Consultation Phase, management practices. Feedback was
undertake improvements, whether it the MIA held an online focus group in also provided into how the guidebook
be structurally, aesthetically or through October which included several Clean on best management practices could
policy and procedural review. The MIA Marina site assessors and marina and be even more worthwhile for marinas.
is no different. yard managers who are currently The next stage of the review process
As part of the MIA’s commitment to accredited under the program. During will see BMT Commercial Australia
encourage environmental compliance the meeting, issues such as stakeholder undertake a regulatory review including
and the use of best management perceptions, the core objective reaching out to state EPA’s, followed
practices in marinas, the MIA is and structure of the program were by an update of the criteria in the
currently undergoing a review of the discussed in addition to the review of audit document and corresponding
program and audit process. Current self-audit and assessor documentation. best management practices in the
audit documentation has been updated The review of the documentation guidebook. The review is scheduled to
to assist with a more streamlined revealed some great insights into the be completed by March 2021.
FLURRY OF MARINAS RE-ACCREDIT
FOR ANOTHER THREE YEARS
W ith state borders now re-opening
in Australia and businesses
returning to a new-normal in Australia
Royal Motor Yacht Club Broken Bay
re-accredited as a Clean Marina in
October. It was noted that the club
Currently there are another six
marinas going through the re-
accreditation process.
and internationally, a number of has an impressive focus on training,
marinas have undertaken the re- emergency preparedness and clear
accreditation process in recent months. lines of communication. It is important
NEW ACCREDITATIONS
Congratulations to Empire Marina that training in these areas is not just Clean Marina & Fish Friendly
Bobbin Head who re-accredited as undertaken sporadically or during - South of Perth Yacht Club, WA
a Clean and Fish Friendly Marina. It the induction of new staff. All marina
was noted by the assessor that boat training calendars should include RE-ACCREDITATIONS
owners are encouraged to use the on- emergency training for staff during
site tenants as they are required to be inductions and as refreshers on at least
Clean Marina & Fish Friendly
inducted and are subject to contractual an annual basis. As part of the Clean - Empire Marina Bobbin Head, NSW
obligations to ensure environmental Marina program records of training Clean Marina
best management practices. For are required.
- Coomera Waters Marina, QLD
many marinas who have tenants or Coomera Waters Marina based on
-R
oyal Motor Yacht Club
contractors onsite it is recommended the Gold Coast has recently been
Broken Bay, NSW
that marinas review contracts for the re-accredited as a Clean Marina. The
next renewal period to ensure that marina was initially accredited in 2008
your tenants are bound to support the and consistently upholds the best
same environmental standards that you management practices of being a
uphold in your marina. Clean Marina.
Royal Motor Yacht Club Broken Bay display Clean Marina Flag. Coomera Waters.
WATERLINE Q 4 – 202 0CLEAN MARINA 11
SOUTH OF PERTH YACHT CLUB AWARDED
INTERNATIONAL ENVIRONMENTAL ACCREDITATION
T he South of Perth Yacht Club has
achieved accreditation under the
International Clean Marina Program
opportunities to incorporate fish
friendly structures into the marina
to encourage marina life and the
along with the additional recognition education of marina visitors on local
of it being a Fish Friendly Marina. fish species.
Situated on the beautiful Swan When advised of the successful
River, the marina was successful accreditation, David Harries, General
in the rigorous, independent Manager of South of Perth Yacht Club
assessment process which audits a commented, “South of Perth Yacht
103-point checklist. The Clean Marina Club has been conscientious about
Program and assessment criteria MIA WA Director, Stuart Walton presenting the Clean its marine environment obligations
was developed by industry and Marina flag to SOPYC Commodore John Midolo. due to its proximity on the Swan and
government specialists in Australia. Canning Rivers and is proud of our
The audit includes inspections of mechanical activities, technological improvements and preventing noxious run-off
boat maintenance and storage, fuelling, facility and waste from the slipway and hardstand entering the river waters. Our
management, workshop, risk management and emergency accreditation as a Clean Marina and Fish Friendly Marina is a
planning and boater education. A detailed written report is natural progression of our efforts to constantly improve our
provided to the Marina following the site audit. environment for members and the community of Perth.”
“The South of Perth Yacht Club has long been a wonderful MIA President Andrew Chapman praised club management
site that has always had proactive environmental initiatives noting, “This significant achievement by such a high-profile
in place so it is great to see them accredit as a Clean Perth club is important for the industry and the club as
Marina” said Suzanne Davies, CEO of the Marina Industries it demonstrates environmental leadership to the wider
Association which administers the program. community. We now have Clean Marinas and Fish Friendly
The Fish Friendly accreditation is an addition to the Clean accredited marinas in Australia, Asia and the UAE. These
Marina accreditation, which assesses advanced elements of marinas are setting the benchmark for environmental
environmental planning and management, such as identifying leadership and it is great to see”.
www.roodberg.com
Moving forward E-
no
w
w
w. v
ro CH a
C t io
od E
n
be
r g K !!!
.c
om
/n
s
ew
s
BUTCHART MARINE SERVICES
Phone: 0438 548 163 Mail: greg@butchartmarineservices.com.au
Q 4 – 2 02 0 WATERLINE12 CLEAN MARINA
CLEAN Royal Papua Yacht Club has been
NEWS busy and can teach us all some
lessons on how to do fun and
informative signage! It checks off
some boxes on the Clean Marina and
Fish Friendly audits too…
The following topics were targeted:
Phuket Yacht Haven staff joined Phuket 1. Kids’ Fun – save our oceans with
Green Day 2020 in October to help kids’ dialogue and facts
clean up the beaches around the island. 2. Our Fish Friends in the marina –
Over 1,700 kg of rubbish was collected species and descriptions
with a majority being single use plastics, 3. Listing the variety of our
shoes, foam, fishing ropes and nets. mangroves and protecting them
4. Save our Oceans and initiatives the
club has achieved environmentally.
They incorporated their Plastic
Pledge
5. Other Visitors (species) to the marina and some dangerous ones too!!!!
General Manager, Aaron Batts CMP said, “We think it’s a great initiative that is
educational for all markets, fun, vibrant and conveys important messages in line
with our commitment to the environment and also our pledge.”
Plastic Pledgers Provide Update on Progress • At Gladstone Marina, QLD and the greater port, they have
The Pledge to Eliminate Single Use Plastics was created 18 rolled out the use of re-useable water bottles to limit single
months ago during Marinas19. Those marinas which Pledged, use bottles.
committed to working towards the reduction and eventual • Birkenhead Point Marina in Sydney were one of the first
elimination of single use plastics in our industry. marinas to make dramatic changes. During 2020 the team
After such a tumultuous year what have the Pledgers achieved? has maintained the 2019 range of plastic free products, i.e.
branded keep cups, enviro bags, compostable shopping
56 marinas, clubs and industry businesses have signed the bags, bio coffee cups and lids, plastic free beverages in the
pledge, including from New Zealand, Fiji, Hong Kong, Papua cold fridge (only glass and aluminium) and all coffees and
New Guinea and the USA. teas consumed at the marina by customers are now served
• In Fiji, the Government has imposed a total ban on plastics in porcelain cups.
this year. Port Denarau Marina utilises biodegradable They have also gone back to the “old fashioned” cookie jar
plastics and was planning on acquiring corn starch garbage and done away with plastic wrapped biscuits. The plastic
bags. These were being sourced out of China and then wrapped pies have also gone offering ‘naked’ pies straight
COVID hampered all progress in this direction. The marina from the warming oven and into a paper bag. The range of
carries out an in-house recycling program. compostable packaged chips and snacks sold at the marina
• At the Royal Hong Kong Yacht Club all single use plastic kiosk have also increased. For every product purchased for
has been eliminated since 2016, including bottled the marina, the packaging has become an integral part of the
water, butter cup, yogurt cup, cutlery and straws. Their selection criteria.
Sustainability Working Group is working on more projects • Coral Sea Marina
in relation to single-use-plastic. They participate in the and Resort situated
Clean Regatta Program, where one requirement is no in Tropical North
single-use-plastic bottles to be used in the race. A “Pick Qld has actively
Up Plastic” program is being launched to encourage sailors worked towards the
to pick up plastic from the sea on their way back after the reduction of plastics
race, and pick up the plastic from the water while they are since they signed
waiting to dock. the Pledge. To date
• Westhaven Marina in Auckland, NZ has recently moved to they have achieved
a paperless parking permit system negating the need for the following:
thousands of plastic vehicle window pouches. - All marina owned
• At Yamba Marina on the NSW North Coast the use of plastic event venues use only recyclable canned water
bags from their Kiosk and Café have been eliminated. - All marina resort F&B outlets have either eliminated straws
The number of recycling bins onsite has increased and or are using non-plastic options –signed up to The Last
the refilling of water bottles from taps on each berth is Straw on the Great Barrier Reef Campaign
encouraged. There is also increased monitoring of general - Stainless Re-usable Water bottles are available for sale
waste to remove plastics. - Branded hydrations stations have been installed
• The Motor Yacht Club of Tasmania no longer stocking - Marina guests receive an enviro shopping bag upon check in
plastic water bottles or straws in the restaurant or bar. All - Marina courtesy cars are stocked with enviro shopping bags
plastic bags used are recycled and suppliers shrink wrapped - All new commercial tenant leases include a clause
stock packaging is highly discouraged. All drinking water preventing the sale of take-away drinks in plastic bottles
sold is in cardboard containers, straws are environmentally - Environmental signage has been installed throughout the
friendly and takeaway coffee cups and lids are eco marina, advocating for the elimination of single use plastics
cardboard. The MIA Single Use Plastic logo is displayed in - The marina is plastic bag free – communicated through the
weekly members’ newsletters and in the bar area. marina rules, berthing agreement and Welcome Book
WATERLINE Q 4 – 202 0CLEAN MARINA 13
BUILDING BUSINESS RESILIENCE:
USING A RISK MANAGEMENT APPROACH
Authored by Jeremy Visser,
Geoff Withycombe,
BMT Commercial Australia
I f 2020 has taught us anything, it
is that we can never take anything
for granted. Industries everywhere
are facing a rapidly changing and
increasingly uncertain world which
brings both risks and opportunities.
Within the maritime industry, some of
these challenges include:
•a changing climate, bringing a higher
risk of extreme weather events and
the deterioration of infrastructure;
•c hanges in environmental policy
and regulation and associated
development opportunities;
•c ompetition with urban
encroachment and social
expectation;
•c hanging customer needs and
expectations, especially with
the emergence of greener
technologies; and,
• s hifts in boating practice, which
has been particularly pronounced A resilient marina business, and more approach helps you to tailor your
over the last six months via access broadly, a resilient maritime industry, business resilience to the specific
restrictions through to user will be ready to both face these needs of your marina and local
demographic and boat type shifts. challenges as they arise and provide environment.
Recognising and responding to leadership across the broader The MIA and BMT recently presented
these challenges in advance is all business community. a webinar on the use of the risk
part of building business resilience. Building business resilience can be management framework, including
done in a number of different ways. worked examples of real and emerging
One of these ways is through the use risks for marinas. Two of the most
Your Resilient Marina via a of a risk management framework. prominent of these are the impacts of
Risk Based Approach A risk management approach gives climate change and the variability of
you a simple, repeatable process to environmental regulation, but others
Key drivers
help you understand and prioritise include the post-COVID recovery of
•B
usiness continuity and cost existing and emerging risks to your the tourism sector, ongoing changes in
avoidance
business. The process is less about insurance premiums, the management
•R
esponding to investors and developing nicely coloured matrices of marine plastics, and addressing
financial disclosure
and more about the process of derelict vessels. In each of these
•S
eeking to manage insurance understanding your risk exposure and examples, a risk-based approach will
premiums and reduce claims
how acceptable those risks might be help you to prioritise where you should
•R
esponding to public and within your current business setting. put your effort and to be ready for
stakeholder concern about
Not every marina has the same issues before they arise.
preparedness
business risks just like not every
•R
esponding to broader Government
marina manager has the same risk For more information contact BMT at:
strategies
tolerance so adopting an industry- Jeremy Visser, Senior Consultant
• Corporate responsibility
standard management approach may Tel: +61 (07) 3831 6744
Key Benefits not be the best fit. So a risk-based Email: Jeremy.visser@bmtglobal.com
•Q
uick, inexpensive, simple and
practical Useful links:
• Utilise existing information •h
ttps://www.marinas.net.au/training-certification/webinars (Access to MIA
•B
uild necessary awareness and Members Only)
capacity of key team members • https://www.iso.org/iso-31000-risk-management.html
•U
nderstand what the real knowledge
• https://www.amsa.gov.au/vessels-operators/domestic-commercial-vessels/risk-
gaps are
management-national-system
•E
mbed outputs directly within
facility planning and operations • https://www.environment.gov.au/system/files/resources/fa553e97-2ead-47bb-
ac80-c12adffea944/files/cc-risks-full-report.pdf
Q 4 – 2 02 0 WATERLINE14 E D U C AT I O N N E W S
TWO ONLINE IMM COURSES
MIA EDUCATION
HELD THIS YEAR
2021 - DEVELOPING
CATALOGUE OF T he MIA conducted two online Intermediate Marina Management (IMM)
courses this year – the first online format of its kind with 26 participants
attending the courses from seven countries, Australia, New Zealand, Thailand,
ONLINE COURSES United Arab Emirates, Qatar, Israel and China.
This course is usually conducted over five days as a residential course where
F or many, this year has been a
time of reflection and change,
especially in the way services are
strong, valuable networks are established during a shared learning experience.
These friendships and networks are maintained for years after the course
and strengthened at industry events such as regional meetings and marina
communicated and delivered. The conferences. While feedback from the online course was positive, the MIA
MIA has taken this opportunity realises the value of the face to face, residential format and will continue to
to develop further educational deliver the IMM in this format. The next IMM course will be face to face in
initiatives to be better prepared Queensland’s Gold Coast from 22nd – 26th August 2021.
in the post COVID world. The
MIA recognises the benefits of
online learning and its potential
to gain a global audience. While
not everything in a face to face
classroom environment can be
replicated online, there is a lot
which can. A couple of significant
benefits to learning online is the
increased amount of information
students can learn and the
flexibility to access training
anytime, anywhere.
In 2020, the MIA has trialled two
courses on an online platform
and moving forward, will develop
and adapt a further three courses
2019 IMM Course - Gold Coast.
online in 2021.
ARE YOU PREPARED FOR AN EMERGENCY
IN YOUR MARINA IN 2021?
T he MIA has developed a few
short courses to help marinas
and boatyards ensure they are
MIA Emergency Preparedness
Courses available online in 2021
1. (Fire) Emergency Preparedness
weather preparation; risk assessment
and minimisation; appropriate
equipment use; infrastructure;
better prepared for emergencies Course (includes online live session emergency response plans; reporting
that could occur at their facility. The with presenter) and liaising with local emergency
Emergency Preparedness course 2. Oil Spill Response Online Course services. Participants have the
was prepared in consultation with (includes online live session with opportunity to share their knowledge
our partner Club Marine and drew presenter) and experiences. Participants discuss
on the experience of some of our 3. Extreme Weather Preparedness new ideas and perspectives on
industry’s most knowledgeable marina Course (online self-paced learning) emergency preparation and responses
managers. These online short courses Case studies are used to help the in the live online sessions with the
are designed to examine emergency participants understand the key presenters.
preparedness from a macro causes of marina emergencies; best For more details and course dates,
perspective. practice oil spill responses; extreme please visit our website.
WATERLINE Q 4 – 202 0E D U C AT I O N N E W S 15
CONGRATULATIONS TO THANK YOU FOR YOUR
OUR NEW CERTIFIED CONTRIBUTION CSMS/
MEMBERS CMOS/CMMS/CMPS
Scott Cotton, Marina Manager at MIA would like to thank all CSM/CMOs/CMMs/CMPs who
Sydney Wharf and Jones Bay Marinas, have donated freely of their time to industry service in 2020 by
Sydney Australia has been awarded preparing and/or delivering courses, webinars and workshops.
the Certified Marina Operator (CMO) The MIA could not serve the industry in the manner it does
Accreditation. without the commitment of these members.
Scott’s involvement in the marine
industry began at an early age through NAME CERT. CONTRIBUTION
school-based work experience at a Certified Members Meeting & Education
yacht share company and work as a Committee, Revision of Marina Operations
Darrell Manual
rigger. During his late teens and early CMM
Barnett
twenties, he focused his efforts on Darrell has also contributed further as a
professional sailing campaigns whilst MIA director
completing sports science and teaching degrees. After AMM Course & Education Committee
Stefan CMP/
graduating Scott joined the Scope Marine sailing team Stefan has also contributed further as a
Borzecki CMM
and soon became the dockhand at Jones Bay and Sydney MIA director
Wharf Marinas. His work ethic, professionalism and ability to Webinar, IMM course & Education
connect with boat owners and tenants saw him quickly take Committee, Revision of Marina Operations
on more significant responsibilities at both marinas. Scott Andrew Manual
CMM
is now the Marina Manager at Sydney Wharf and Jones Bay Chapman Additionally, Andrew Chapman CMM has
Marinas and is looking forward to helping shape the future made an extensive contribution as MIA
of the marina industry throughout Australia. President & Chairman
Andrew
CMM Straddle Carrier Course
Michael Neumann, General Manager Fenwick
of Royal Yacht Club of Victoria,
Chris
Melbourne Australia is awarded the CMM Certified Member Meeting
Galbraith
Certified Marina Professional (CMP)
Accreditation. IMM course, Revision of Marina
Michael started in the marine industry Mike Operations Manual
CMM
in 2003 working on a dive charter Harvey Mike has also contributed further as a
vessel out of Queenscliff, Victoria. In director and Marinas21 Chairman
2008 , he moved to Royal Melbourne Jayson
CMM IMM course
Yacht Squadron and managed the McDonald
yard and marina, assisting with
Phillip Emergency Course & Education
the construction of their floating CMM
McGowen Committee
marina. Looking for a new challenge, Michael became
the Operations Manager at the Cruising Yacht Club of Peter Certified Members Meeting & Education
CMM
Australia in Sydney. During his five years at CYCA he was Moxham Committee
promoted to the Production Manager for the Rolex Sydney Education Committee Chairman, Revision
Hobart Race Villages in both Sydney and Hobart and Clemens of Marina Operations Manual
CMM
was the Internal Project Manager for the clubs $9 million Overdijk Clemens has also contributed further as a
redevelopment. In 2018, Michael moved back to Melbourne GMI director
taking the position of General Manager at the Royal Yacht
Steve
Club of Victoria. Michael’s belief is “clubs can only succeed CMM IMM course
Sammes
with great teamwork.”
Paul
CMM IMM course
Dylan Lease, General Manager of Sorrell
Tutukaka Marina in New Zealand has Shane Straddle Carrier Operations &
been awarded the Certified Marina CSM
Subichin Maintenance Course
Professional (CMP) Accreditation.
Dylan has over 15 years’ experience Samantha
CMM Revision of Marina Operations Manual
Suprain
in the marina industry and over
ten managing adventure tourism
businesses. He began his marine career MIA would also like to acknowledge and thank the following
in 2005 in the esteemed position members who have volunteered their time and expertise in
of toilet/ablution block cleaner. The delivering courses and webinars
Tutukaka Management Trust took a • Martin Silk , d’Albora Marinas – Oil Spill Response Course
chance on him appointing him as full-time Dock Services • Ben Schooley, The Yard Brisbane- Straddle Carrier
Manager. Dylan is now the General Manager of Tutukaka Operations & Maintenance Course
Marina and has been in that role for the last seven years. • Jeremy Visser, BMT Commercial - Webinar
Dylan is a firm believer in, “knowing your business and • Geoff Withycombe, BMT Commercial - Webinar
facility top to bottom”. • Karen Baldwin, Fremantle Sailing Club - Webinar.
Q 4 – 2 02 0 WATERLINE16 E D U C AT I O N N E W S
REACCREDITATION FOR Professional Development Minimum Hours
Categories (30 hours)
CERTIFIED MEMBERS Structured learning 10
Reaccreditation for certified members is due 31 January 2021. Certified
members must complete their 30 professional development hours Unstructured Learning 10
annually to be eligible for reaccreditation. The program provides a
Private Study 5
structure that enables members to formally document the ways in which
they manage and extend their professional skills and knowledge. Below Service to the Marina
5
are the professional development activity categories. Industry
global
marina
MIA’S 55 ACTIVE CERTIFIED MEMBERS IN 2020 institute
C ertified members (CSMs, CMOs,
CMMs & CMPs) represent the
elite in the marina industry. They
through the globally recognized
Global Marina Institute (GMI) by
attending the Intermediate Marina
volunteering their services as part
of the continuous professional
development program.
champion industry best practises Management and Advanced Marina The 55 active members certified
in respect to the environment, Management courses. Certified through the MIA are from Australia,
business efficiency, health & safety Members keep abreast of the latest New Zealand, Fiji, UAE, Oman, Hong
and professional excellence. Certified in industry education/knowledge, Kong, Turks and Caicos Islands,
members complete an extensive technology, local legislations and Korea, Thailand, Papua New Guinea
training and certification process give back to the industry through and the USA.
First Name Last Name Accreditation Company Country First Name Last Name Accreditation Company Country
Khalil Abujaber CMM Al Mouj Marina Oman Dylan Lease CMP Tutukaka Marina New Zealand
Susan Amos (CMM) CMM Whangamata Marina New Zealand White Bay 6 Marine
Cliff Lewis CMO Australia
Park Pty Ltd
Darrell Barnett CMM Soldiers Point Marina Australia
Royal Motor Yacht Club
Papua New Jayson McDonald CMM Australia
Aaron Bates CMP Royal Papua Yacht Club Broken Bay
Guinea
Mirvac Birkenhead
Whangarei Harbour Philip McGowen CMM Australia
Sharron Beck CMO New Zealand Point Marina Pty Ltd
Marina Management
Shane McInnes CMM Hobsonville Marina New Zealand
Les Binkin CMM Marmong Point Marina Australia
Mohamed Dubai Marina Yacht United Arab
Sutera Harbour Marina, Ahmed CMM
Rick Blackie CMM Malaysia Abdelhalim Club Emirates
Golf & Country Club
d'Albora Marinas The
Stefan Borzecki CMP Yaringa Boat Harbour Australia Peter Moxham CMM Australia
Spit
John Bradshaw CMM Australia Cruising Yacht Club of
Michael Neumann CMP Australia
Wyndham Harbour Australia
Allan Cayzer CMM Marina / Balmoral Quay Australia Sydney Superyacht
Marina Clemens Overdijk CMM Australia
Marina
Gulf Marina Daryl* Potter CMP Australia
Andrew Chapman CMM Australia
Management Pty Ltd
Rudy Puystjens CMM Lantau Yacht Club Hong Kong
Sydney Wharf Marina /
Scott Cotton CMO Australia David Randall CMM Marmong Point Marina Australia
Jones Bay Marina
Roger Eastham CMM Australia Subhasni
Rasch CMM Port Denarau Marina Fiji
(Cynthia)
Royal Prince Alfred
Craig Evans CMM Australia Hidd Al Saadiyat United Arab
Yacht Club Ronald Rodrigues CMM
Marina Emirates
Andrew Fenwick CMM Fenwicks Marina Australia
Steve Sammes CMM Sanctuary Cove Marina Australia
Ocean Marina Yacht
Scott Finsten CMM Thailand Claudio Schettino CMM Australia
Club
Turks and Bellingham Marine
Paul Sorrell CMM Australia
Adam Foster CMM Southbank Marina Caicos Australia
Islands Andrew Stephens CMP Vetus-Maxwell Australia
Chris Galbraith CMM Bay of Islands Marina New Zealand Shane Subichin CSM The Boat Works Australia
Sandringham Yacht Wigneswaran
Paul Gascoigne CMM Australia Sundram CMP Phuket Boat Lagoon Thailand
Club (Wicky)
Asia Marinas Symantha Suprain CMM Koolewong Marina Australia
Thye Hock Goh CMP Consultant Limited Hong Kong
(HK) James Thompson CMP Australia
Mike Harvey CMM East Coast Marina Australia Superyacht Services
Zara Tremlett CMM Thailand
Guide
Henry
Richelle Coloma CMO Philippines Gareth Wilson CMM Westhaven Marina New Zealand
Aguilar Evan Wooldridge CMM Ferguson's Marina Australia
Sandringham Yacht Bellingham Marine
Richard Hewett CMP Australia John Spragg Hon CMP Australia
Club Australia
John Hogan CMP Superior Australia United
Halgren & Associates
Gladesville Bridge Larry Halgren Hon CMP States of
Matthew Hundleby CMM Australia LLC
Marina Pty Ltd America
Nairn Johnston CMM Scope Marine Pty Ltd Australia United
Daniel S. Natchez and
Daniel Natchez Hon CMP States of
Kenny CKIPM Marine Group Associates Inc
Kang CMP South Korea America
(Seuk Ju) Co Ltd
WATERLINE Q 4 – 202 0You can also read