SALES MANUAL 2021 - Glacier Express
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SALES MANUAL
2021
1
GLACIER EXPRESS 257'810
Number of passengers 2019
90 Jahre
On 25 June 1930, the Glacier Express started operating
8h
St. Moritz – Zermatt (291 km), time of travel
2'033 m
Highest point is at Oberalppass
585 m
Lowest point is in Chur
Our sister railways:
291
Bridges (Highest bridge: Solisviadukt 85 m
and Landwasser Viaduct 65 m / 142 m)
Window to the Swiss Alps 91
Tunnels
All prices in CHF, including 7,7 % VAT. Prices and timetables
are subject to change. General terms and conditions of the
Glacier Express SA apply.
Imprint: Copyright of all pictures belongs to the Glacier Express AG.
From Zermatt and the Matterhorn, the panoramic trip leads of numerous summits, deep gorges and the UNESCO Price and program subjects to change. Version December 2020.
15.4 km
over 291 bridges and through 91 tunnels over the Swiss Alps World Heritage sites “Swiss Alps Jungfrau-Aletsch” and
to St. Moritz. The Glacier Express winds its way through remote “Rhaetian Railway in the Albula/Bernina Landscapes” is
valleys, past sheer rock faces, idyllic mountain villages, over guaranteed. The menus are prepared freshly in the on-
Longest tunnel is the Furka tunnel
the Landwasser Viaduct and through the Rhine Gorge, the board kitchen and served to you at your seat.
Grand Canyon of Switzerland. It scales the highest point of its CONTENTS
journey at the Oberalp Pass with ease at 2033 metres above
sea level. Thanks to the large panoramic windows, a clear view 29.3 km
Cog wheel stretch
03
04
Facts and figures
Highlights along the route
06 Experiences – year round
125 ‰
07 Railway route & day trips
08 Timetable & sections
09 Fares & surcharge
Highest gradiant 10 Purchase of tickets
Ackerstand-Stalden 11 Reservation & terms and conditions
12 Included benefits & information for tour operators
13 Car compositions & class system
14 Excellence Class
16 Catering service
18 Promotional material
19 Souvenirs & luggage transport
2 3
HIGHLIGHTS ALONG THE ROUTE
Oberalp Pass 2033 m 2000
St. Moritz 1775 m
1800
Zermatt 1604 m Davos 1540 m Samedan Celerina 1600
Albula Line 1400 – 1800m 1400
Andermatt 1435 m
Bergün 1372 m 1200
Disentis 1130 m
St. Niklaus Landwasser Viaduct 1032 m Filisur 1000
Fiesch 1062 m
Kipfen Gorge 1074 m 800
Tiefencastel 884 m
Brig 670 m 600
Rhine Gorge 630 m Thusis 697 m
400 Oberalp Pass Disentis Monastery
Chur 585 m
200
m.a.s.l. The Oberalp Pass links Disentis/Mustér in Canton Graubünden Disentis is dominated by the oldest Benedictine monastery
0 20 40 60 80 100 120 140 160 180 200 220 240 260 291 km with Andermatt in Canton Uri. At 2,033 metres, it is the highest in Switzerland, built in the late 17th century. In 1799 the mona
point on the route of the Glacier Express. Located even higher stery church was burned and plundered by Napoleon’s army.
UNESCO WORLD HERITAGE: “Swiss Alps Jungfrau-Aletsch” Rhätische Bahn “Albula/Bernina” to the south is Lake Toma (2,345 metres), recognized as the Extensive restoration work was undertaken in the late 19th
source of the River Rhine. century. Today it houses a school.
En route from Zermatt to St. Moritz the Glacier Express comprises the following highlights and excursion attractions:
Matter Valley Rhine Gorge –
the “Swiss Grand Canyon”.
The Matter Valley between Zermatt and Stalden spans some
25 kilometres and offers a remarkable range of scenic splen- It began 10,000 years ago as the famous Flims landslide – now
dours – eternal ice, deep ravines and rugged rockfaces; it is a unique natural backdrop. Over many centuries the River
29 four-thousand-metre peaks and flowering Alpine meadows; Rhine has carved a path through the bedrock. The result is a
the highest-altitude vineyards in Europe and superb ski runs. ravine renowned as the Swiss Grand Canyon, and one of Swit-
Running through the valley is the wild and foaming River Matter zerland’s most impressive natural spectacles. The Rhine Gorge
Vispa, which converges with the Saaser Vispa at Stalden is a popular attraction for hikers, bikers and river-rafters – and
before joining the Rhone at Visp. can even be toured by train.
Kipfen Gorge Andermatt Landwasser Viaduct Albula Line
Close to Kalpetran, the Glacier Express continues through the Andermatt is located at the foot of the 2,033-metre Oberalp The Landwasser Viaduct is the most spectacular construction The most spectacular section of the Glacier Express Line lies
wild and romantic Kipfen Gorge along one of the route’s most Pass in the canton of Uri, along the 144-kilometre network of on the 63-kilometre Albula stretch between Thusis and between Preda and Bergün. Six towering viaducts, three spiral
scenic sections. The train line and the River Vispa run parallel the Matterhorn Gotthard Bahn. From here trains depart for St. Moritz – and the most photographed feature of the entire tunnels, and two helical tunnels make it possible to scale
at close quarters, and in the past flooding and avalanches Disentis, Göschenen and Zermatt. Due to the already partly Rhaetian Railway. It comes into view on the right shortly before the 400 metre height difference. A triumph of railway engineer-
have caused considerable damage. The flow of the Vispa is opened new tourism resort Andermatt Swiss Alps, Andermatt the village of Filisur, is 142 metres long and rises impressively ing: the railway line between St. Moritz and Thusis belongs to
now regulated and the railway track protected by masonry to is developing into an attractive year-round vacation desti to a height of 65 metres. The natural stone viaduct extends in a the UNESCO World Heritage Site “Rhaetian Railway in the
avoid further damage. nation. curve over the rugged Landwasser Valley directly into a tunnel Albula/Bernina Landscapes”.
entrance on a vertical rock wall.
4 5
EXPERIENCES – YEAR ROUND RAILWAY ROUTE & DAY TRIPS
Germany
Schaffhausen
Basel
Zurich Liechtenstein
St. Gallen
Olten St. Margrethen
France
Gornergrat Bernina Express
Switzerland Lucerne Austria
The Matterhorn Experience Berne
From the glaciers to the palms
Best view of the Matterhorn From high up among the towering glaciers of the mountains Göschenen Chur
If you want to discover the dazzling beauty of the Alps, you’ll down to the swaying palms of Italy, the Bernina Express, the 6 Davos
soon realise that the trip to Gornergrat is an essential excur- highest transalpine railway in the Alps, provides a link bet- Spiez Interlaken Disentis
Lausanne Andermatt Filisur
sion. Its sunny viewing platform, accessible all year, makes the ween northern and southern Europe. And it does so in the
5 3
Gornergrat ridge a top destination, and not just because of its most wonderful way imaginable, on a railway line that coexists 4 2
Brig St. Moritz
altitude. Sur-rounded by 29 peaks rising above 4000 m and by in perfect harmony with its glorious mountain setting. A
Switzerland’s greatest mountain and second largest glacier in masterpiece of engineering: since 2008 the stretch of track Visp Simplonpass
1 Triano
the Alps, it offers a spectacular mountain panorama second to between Thusis and Tirano has had UNESCO World Heritage
none. And the “Matter-horn Railway” renders it so close you status. The wonders of nature and the cultural achievements Genève Täsch
Zermatt Lugano
can almost touch it. For more than 115 years the Gornergrat of man merge into one to offer one of the best ways ever to
Bahn has made making the ascent to the panoramic mountain experience the Alps. Gornergrat
Chiasso
a truly unique and wonderful experience. Part of
Bernina Express Bus – a scenic journey through the south Italy
Gornergrat summer experiences Want to see more of the south? On the Bernina Express Bus from
• Sunrise with folkloric music Lugano to Tirano you will travel past picturesque fishing villages
• Gourmetticket Gornergrat on the shores of Lake Como and Lake Lugano. Combine your
• Biking / Hiking / Summit Shopping journey on the Bernina Express to make it a thrilling round trip!
• Gornergrat Guides
• 360° Loop Gornergrat Dining on the move & Railbar
• Photopoint Fine regional specialities make the trip on the Bernina Express
TIME OF TRAVELING BY BUS
a culinary experience. Warm and cold drinks, snacks and sou- Lucerne – Andermatt 1h
Gornergrat winter experiences venirs are available from the Railbar. The on-board personnel LEGEND
Interlaken – Brig 2h
Glacier Express train
• Skiing • Winter hiking • Snowshoe hiking will serve the local delicacies directly at your seat. You will Interlaken – Andermatt 1¾ h
Gornergrat railway Zurich – Chur 1½ h
• Toboggan (Riffelboden – Riffelberg) spend lunchtime in Poschiavo, Le Prese or Tirano. There are a
• Gourmetticket Gornergrat number of restaurants close to each of the stations. Bernina Express train Milano – Tirano 3h
GLACIER EXPRESS AS A DAY TRIP
• Igloo village with fondue offers Bernina Express bus
A 4¼-hour journey onboard the GLACIER EXPRESS
• Moonlight fascination • Dining with the stars 1 Simplonpass (by coach) Simplontunnel (by train) Glacier Express departin from Brig – Chur (4¼ h)
• Summit Shopping 2 Gotthardtunnel (by coach) Gotthardtunnel (by train) the cities in German speaking Berne – Brig (1 h) / Chur – Berne (2½ h)
Switzerland is also ideal as a day trip. Interlaken – Brig (1 h) / Chur – Interlaken (3½ h)
• Photopoint Rhätische Bahn 3 Berninapass (by coach) Bernina Express (by train)
Lucerne – Brig (2 h) / Chur – Lucerne (2¼ h)
Bahnhofstrasse 25, CH-7001 Chur 4 Lötschberg Base tunnel (by train)
• from / to Berne: 8½ h Zurich – Brig (2 h) / Chur – Zurich (1½ h)
Gornergrat Bahn Phone + 41 (0)81 288 65 65 5 Furka Basistunnel (coach transportation) • from / to Interlaken: 11 h
Bahnhofplatz 7, CH-3900 Brig railservice@rhb.ch Furkapass (by coach / Summer) • from / to Lucerne: 10½ h GOTTHARD PANORAMA EXPRESS
Phone + 41 (0)848 642 442 www.berninaexpress.ch 6 Oberalppass (by train / coach / Summer) • from / to Zurich: 8¼ h Lucerne – Göschenen (3½ h) – Lugano (2 h)
railcenter@gornergrat.ch
www.gornergrat.ch
6 7
TIMETABLE & SECTIONS FARES & SURCHARGE
FARES FOR GROUPS OF 10 OR MORE PEOPLE, WITHOUT SURCHARGE INDIVIDUAL FARES UP TO 9 PEOPLE, WITHOUT SURCHARGE
WINTER SUMMER WINTER SUMMER
Route 2nd Class 1st Class Route 2nd Class 1st Class
06.12.2020 – 07.05.2021 08.05. – 24.10.2021 06.12.2020 – 07.05.2021 08.05. – 24.10.2021
St. Moritz-Zermatt CHF 106.40 CHF 187.60 St. Moritz-Zermatt CHF 152.00 CHF 268.00
TRAIN 9022 9022 904 9232 9032 905 St. Moritz-Brig CHF 79.80 CHF 140.80 St. Moritz-Brig CHF 114.00 CHF 201.00
08.52 08.52 09.52 ZERMATT 17.10 17.10 18.10 St. Moritz-Andermatt CHF 58.80 CHF 103.60 St. Moritz-Andermatt CHF 84.00 CHF 147.80
10.12 10.12 11.12 BRIG 15.45 15.45 16.45 Davos-Zermatt CHF 101.60 CHF 178.60 Brig-Chur CHF 81.00 CHF 143.00
10.18 10.18 11.18 BRIG 15.40 15.40 16.40 Chur-Zermatt CHF 83.40 CHF 147.00 Davos-Zermatt CHF 145.00 CHF 255.00
11.46 11.46 12.46 ANDERMATT 13:54 14.08 15.08 Chur-Brig CHF 56.80 CHF 100.20 Chur-Zermatt CHF 119.00 CHF 210.00
11.54 11.54 12.54 ANDERMATT 13.52 13.52 14.52 Andermatt-Zermatt CHF 51.20 CHF 90.40 Andermatt-Zermatt CHF 73.00 CHF 129.00
12.55 12.55 13.55 DISENTIS/MUSTÉR 12.37 12.37 13.37 Andermatt-Filisur CHF 48.40 CHF 84.60 Filisur-Andermatt CHF 69.00 CHF 120.80
13.11 13.11 14.11 DISENTIS/MUSTÉR 12.18 12.18 13.28 Tiefencastel-Andermatt CHF 45.60 CHF 79.80 Tiefencastel-Andermatt CHF 65.00 CHF 113.80
14.15 14.13 15.15 CHUR 11.06 11.06 12.14
14.32 14.32 15.32 CHUR 10.54 10.54 11.53
15.27 x 15.27 x 16.27 x TIEFENCASTEL 10.07 ¦ 10.07 ¦ 11.07 ¦
15.41 x 15.41 x 16.41 x FILISUR 1 09.49 ¦ 09.49 ¦ 10.47 ¦ Since 15.12.2019, new groupe tariffs apply on
16.29 x 16.29 x 17.29 x SAMEDAN 09.01 ¦ 09.01 ¦ 09.58 ¦ NEW SURCHARGES | 1st AND 2nd Class
the Swiss railway network:
16.38 16.38 17.38 ST. MORITZ 08.51 08.51 09.50 19.12.2020– 08.05.– • 30% discount on the ticket price from 10 persons and more
07.05.2021 24.10.2021
Timetables subject to change! | Arrival time | 1 Change trains from / to Davos | 2 Excellence Class (Please note: There will be no Excellence Class running • Children up to the age of six free of charge (not including
between 12.–30.04.2021) ¦ Boarding only | x Deboarding only | Please note: There will be no Glacier Express trains running between 25.10. and 11.12.2021 Long journeys CHF 39.00 CHF 49.00
Short journeys CHF 29.00 CHF 39.00 Excellence Class: children between the age of 0–6 also
No commission is given on supplements. require a seat reservation in Excellence Class)
• 50% reduction for Children/juveniles up to the age of 25
SHORT-JOURNEYS SECTIONS SECTIONS OF THE GLACIER EXPRESS ROUTE
08.05.–24.10.2021 Also bookable vice versa, prices for groups of 10 or Also bookable vice versa.
more people, without surcharge in CHF
From To
Route 2nd Class 1st Class Zermatt Filisur / Tiefencastel
St. Moritz – Chur CHF 29.40 CHF 51.80 Zermatt Chur
Chur – Andermatt CHF 35.80 CHF 63.00 Zermatt Andermatt
Andermatt – Brig CHF 24.60 CHF 43.40 Brig St. Moritz
Brig – Zermatt CHF 26.60 CHF 47.00 Brig Filisur / Tiefencastel
Brig Chur
Andermatt St. Moritz
Andermatt Filisur / Tiefencastel
8 9
PURCHASE OF TICKETS RESERVATION & TERMS
AND CONDITIONS
For the ticket collection for Glacier Express trains there are Bookings for individual travellers (FIT) (1 – 9 people) General Terms and Conditions of contract
the following payment options: possible 90 day prior trave date
• under www.glacierexpress.ch
The contract between the tour operator and RhB comes into
force with the unconditional acceptance of the reservation by
• via info@glacierexpress.ch RhB (together with these general conditions and terms of travel).
Cash payment / Credit card Rhätische Bahn AG • at all Swiss Railway stations See www.glacierexpress.ch/touroperator for the complete
All tickets and added extras can be paid for in cash or using a Graubündner Kantonalbank • at all possible rail stations aboard General Terms and Conditions of contract.
credit card at every railway ticket office along the Glacier CH-7000 Chur • at travel agencies with train ticket sale
Express route. The last communication received by Railservice • Eurail/EURONET (ERA) Cancellation fees
is used as the basis for issuing the tickets. There can there- SWIFT / BIC: GRKB CH 2270 A Glacier Express B2B shop The following cancellation charges apply should reserved
fore be no subsequent changes or refunds (please also refer to IBAN: CH 8000 7741 1026 0533 300 Resellers of individual seats (up to 9 people) can now book by services be cancelled in part or not cancelled in good time.
the ˝General terms and conditions of carriage˝ page 11). Clearing-Nummer: 774 logging in directly to the B2B shop. This enables a precise seat The determining factor for calculating cancellation or alter-
Post Konto-Nummer: 70-39-7 to be booked and also includes the possibility to book a cater- ation charges is the date of receipt of your written notification
On account ing offer. If you are interested and would like more information, via info@glacierexpress.ch. At weekends (Saturday / Sunday)
You can pay for all tickets and added extras on account. For Bank transfer exclusively in CHF please contact the person responsible for the relevant market or on public holidays, the next working day will apply as the
every trip, you will receive an e-ticket once your final commu- The Rhaetian Railway does not levy any bank service charges or send a mail to admin@glacierexpress.ch date of receipt.
nication has been received. The group ticket is issued based for bank transfers. Otherwise a processing fee of CHF 50.00 is
on the number of participants registered most recently at Rail- charged Bookings for groups (10 or more people) CANCELLATION OF GROUPS | 1st AND 2nd Class
Winter 2020/21 and summer 2021 are open now –
service. Please ensure you observe the conditions of cancel- Up to 30 days prior to travel date no charge
early booking recommended!
lation. There can therefore be no subsequent changes or 29 to 14 days prior to travel date CHF 1000.00 per group
Groups are seated together in the same carriage whenever
refunds (please also refer to the “General terms and conditions 13 days prior to travel date 100 % of the fare price
possible. Final confirmation details (number of train, carriage
of carriage˝ page 11). Please note that it is not possible to pay or no-show of the group incl. supplement
and seat) will be sent to you 10 days prior departure.
by cheque.
REDUCTION OF THE NUMBER OF PEOPLE TRAVELLING OR
Contact for reservation
A REDUCTION OF THE ORIGINALLY BOOKED ROUTE TO A SHORTER ROUTE:
Payment modalities within Switzerland Railservice | Bahnhofstrasse 25 | CH-7001 Chur
The fee for the ticket should be paid (bank transfer) using the Up to 30 days prior to travel date no charge
Phone +41 81 288 65 25
actual fare price incl.
payment order attached. Subject «Reservation Glacier Express 2020»
29 to 14 days prior to travel date supplement or max. CHF 100.00
Opening hours per person
Payment modalities outside Switzerland 13 days prior to travel date 100 % of the fare price
Mon – Sun 07.00 – 19.00
Please note the following to ensure a transaction remains free or no-show incl. supplement
of bank charges when making a bank transfer to Rhaetian Rail- Procedure for group reservations
way (RhB):
NEW Winter 2020/2021 timetable enquiries EXCELLENCE CLASS | REDUCTION OF THE NUMBER OF PEOPLE TRAVELLING
Until 15.07.2020: Reservation enquiries to Glacier Express (info@glacierexpress.ch) CHF 140.00
From 30.07.2020: Reservation confirmations sent by Glacier Express Up to 90 days prior to travel date
reservation flat rate / seat
Summer 2021 timetable enquiries 89 to 60 days prior to travel date CHF 317.00 flat rate / seat
Until 15.08.2020: Reservation enquiries to Glacier Express (info@glacierexpress.ch)
59 days prior to travel date
From 18.09.2020: Reservation confirmations sent by Glacier Express effective fare incl. supplement
or no-show
Please note: specific train, coach and seat number sent at the latest 10 days
prior to travel)
10 11
INCLUDED BENEFITS & INFORMATION CAR COMPOSITIONS &
FOR TOUR OPERATORS CLASS SYSTEM
On board services WINTER / Zermatt / St. Moritz Chur
On board all trains, all touristic announcements are available in charge for promotional material/brochures/internet for the HOLIDAYS
6 languages (German, French, English, Italian, Japanese and Glacier Express. When using the pictures in brochures etc. TRAIN 902 / 903 48 48 36 30 20
Chinese) via headphones. Headphones and a brochure with please put our copyright: © Glacier Express. Total 182
information are distributed free of charge. There are also two www.glacierexpress.ch/image-gallery 19.12.2020 – 24.10.2021 2 nd Class (Bp) 2 nd Class (Bp) 1 st Class (Ap) Panorama bar WrP 1 st Class (Bp) Excellence Class (Aps)
channels providing musical entertainment throughout your
journey. All travellers receive the exclusiv board magazine with Information for tour operators online
featuring further information about the Glacier Express. On www.glacierexpress.ch/en/touroperator you will find a
SPRING
pdf‑file of the sales manual and links for the free download 48 48 36 30 20
TRAIN 902 / 903
Text for operators of pictures and movies.
Total 182
From Zermatt and the Matterhorn, the panoramic trip leads over
19.12.2020 – 24.10.2021 2 nd Class (Bp) 2 nd Class (Bp) 1 st Class (Ap) Panorama bar WrP 1 st Class (Bp) Excellence Class (Aps)
291 bridges and through 91 tunnels over the Swiss Alps to St. St. Moritz station forecourt:
TRAIN 904 / 905 36 30 48 48 48
Moritz. The Glacier Express winds its way through remote valleys, approval of coach drop off/pick up for groups / luggage
past sheer rock faces, idyllic mountain villages, over the Land- Coaches can only enter the forecourt of St. Moritz station with Total 210
wasser Viaduct and through the Rhine Gorge, the Grand Canyon special permission. This entitles a coach to stand outside the 08.05.2021 – 24.10.2021 1 st Class (Ap) 1 st Class (Ap) Panorama bar WrP 2 nd Class (Bp) 2 nd Class (Bp) 2 nd Class (Bp)
of Switzerland. It scales the highest point of its journey at the station for max. 15 minutes and can be obtained from the
Oberalp Pass with ease at 2033 metres above sea level. Thanks ticket counter at St. Moritz station or ordered in advance by
to the large panoramic windows, a clear view of numerous sum- e-mail: stmoritz@rhb.ch. SUMMER
mits, deep gorges and the UNESCO World Heritage sites “Swiss For information: Tel.: +41 (0)81 288 56 40 or e-mail: 48 48 36 30 20
TRAIN 902 / 903
Alps Jungfrau-Aletsch” and “Rhaetian Railway in the Albula/ stmoritz@rhb.ch. For more information go to: Total 182
Bernina Landscapes ” is guaranteed. The menus are prepared www.engadinbus.ch/situationsplan 19.12.2020 – 24.10.2021 2 nd Class (Bp) 2 nd Class (Bp) 1 st Class (Ap) Panorama bar WrP 1 st Class (Api) Excellence Class (Aps)
freshly in the on-board kitchen and served to you at your seat. 36 30 48 48 48
TRAIN 904 / 905
Zermatt station Total 210
Picture download For details of arrival and departure by bus or train, please 08.05.2021 – 24.10.2021 1 st Class (Ap) 1 st Class (Api) Panorama bar WrP 2 nd Class (Bp) 2 nd Class (Bp) 2 nd Class (Bp)
Visit www.glacierexpress.ch for pictures in 300 dpi for profes- refer to the Sales Manual of the Matterhorn Gotthard Bahn:
sional use for brochures, etc. Pictures may be used without www.matterhorngotthardbahn.ch/de/touroperator
Makeover carriages
NEW 1st and 2nd class
• Design and technology of the cars based on the Excellence Class
• Finer materials are generally used (light oak in 2nd class,
dark walnut in 1st class) CLASS SYSTEM
• Modern customer information system with built-in infotainment: 1st Class panoramic cars (central aisle carriage) 15 16 25 26 35 36 45 46 55 56 30
to obtain additional information on own tablet or smartphone, • 5 × four-seater and 5 × two-seater, ac 13 14 23 24 33 34 43 44 53 54
8 languages (DE / FR / ENG / ITA / JP / CHIN / KOR / THAI) • All seats are equipped with tables
11 12 21 22 31 32 41 42 51 52
1st Class • Carriage numbers 22, 32, 42
• Railvox information 6 langugaes
• Power outlets at each seat 1st Class panoramic cars (central aisle carriage) 15 16 25 26 35 36 45 46 55 56 65 66 36
• Sun protection film on the skylights • 6 × four-seater and 6 × two-seater, ac 13 14 23 24 33 34 43 44 53 54 63 64
• The windows at all entrance doors can be lowered to open up • All seats are equipped with tables
11 12 21 22 31 32 41 42 51 52 61 62
• Carriage numbers 23, 31, 41
Galley / Service cars
2nd Class panoramic cars (central aisle carriage) 15 16 25 26 35 36 45 46 55 56 65 66 48
• Two panoramic windows that open, creating even more 17 14 27 24 37 34 47 44 57 54 67 64
• 12 × four-seater, ac
opportunity for glare-free photographs and filming
• All seats are equipped with tables 13 18 23 28 33 38 43 48 53 58 63 68
• Screen with infotainment • Carriage numbers 25, 26, 34, 35, 36, 44, 45
11 12 21 22 31 32 41 42 51 52 61 62
2nd Class
12 13
EXCELLENCE CLASS
PREMIUM COACH CLASS The Excellence Class is the new Premium coach class on the Glacier Express. The most pleasant and impressive way to
travel between Zermatt and St. Moritz.
Service and features* • Guaranteed window seat thanks to • T ea time in the afternoon, incl. canapés
• Personal concierge for the 20 guests comfortable, adjustable lounge seating • Soft drinks / mineral water / coffee
• Welcome desk & check-in in front of the • Exclusive Glacier Bar for a relaxed
Excellence Class carriage atmosphere Additional services (subject to a charge)
• Luggage transport (from/to platform) • Cocktails
• A tablet for infotainment (a tablet and Food and beverages included • Wine cabinet with top-class wines
headphones are available to all passen- • Welcome drink • Top-class range of spirits
gers during the journey, allowing them • Seasonal, regional & exquisite several
direct access to the new web-based course lunch menu, incl. corresponding
infotainment system) wine
EXCELLENCE CLASS PANORAMIC CAR
10 x two-seater, ac
• Concierge as host in Excellence Class,
exclusively for the 20 guests 20
• Seasonal, regional and exquisite 5-course
menu including wine accompaniment* Reservation
• Exclusive Glacier Bar Do you have any questions about the Bookings for individual travellers Reservation for Groups
• Infotainment on table provided at each seat Excellence Class or do you want to • under www.glacierexpress.ch Winter 2020/2021 and
reserve your seat? • via info@glacierexpress.ch Summer 2021 via:
We would be happy to advise you: • at all Swiss Railway stations Railservice
TIMETABLE 19.12.2020 – 24.10.2021 (Please note: There will be no Excellence Class running between 12. – 30.04.2021)
Phone +41 81 288 65 25 • at all possible rail stations aboard Bahnhofstrasse 25
WINTER (902/923) | SUMMER (902/903)
info@glacierexpress.ch • at travel agencies with train ticket sale CH-7001 Chur
Train Departure Arrival Seat reservation
Phone +41 81 288 65 25
902 Zermatt 8:52 St. Moritz 16:38 CHF 420.00**
Exclusive use info@glacierexpress.ch
923/903 St. Moritz 8:51 Zermatt 17:10 CHF 420.00**
An exclusive use of the Excellence Class
Seat reservations aboard the Excellence Class are mandatory. Fares: The surcharge should always be added to the corresponding carriage is possible. Inquiries and reser
first class ticket price. Price subject to change.
vation: info@glacierexpress.ch
* Restricted offer due to protection concept; see protection concept/restrictions ** As long as the protection concept is in force, a reduced surcharge applies:
14 CHF 395 (instead of 420) 15
CATERING SERVICE
Service and culinary art aboard the Glacier Express
PACKAGES FOR GROUPS OF 10 OR MORE PEOPLE
The journey from St. Moritz to Zermatt (or vice versa) takes a
Lunch Package Content Price
whole day. The journey on the Glacier Express will also be a
Lunch Package A Daily plate incl. 1 coffee or tea CHF 36.00
culinary highlight! Catering for your guests should be booked
in advance. Lunch or dinner (on the afternoon trains) will be Lunch Package B Daily plate incl. 50cl mineral water CHF 37.00
(sparkling / non-sparkling)
served directly at passengers’ seats. There is a wide variety
Lunch Package C Daily plate incl. 50cl mineral water CHF 42.00
of delicious meals available, which are freshly prepared in the (sparkling / non-sparkling), 1 coffee or tea
galley. The on-board kitchen believes in the importance of
Lunch Package D 3 course menu incl. 1 coffee or tea CHF 49.00
authentic Swiss fare and produce. Whenever possible, from
Lunch Package E 3 course menu incl. 50cl mineral water CHF 50.00
the regions through which the Glacier Express travels.
(sparkling / non-sparkling)
Lunch Package F 3 course menu incl. 50cl mineral water CHF 55.00
Individual reservations (sparkling / non-sparkling), 1 coffee or tea
We would recommend that even individual passengers make Lunch Package 3 course menu incl. 20cl red wine CHF 63.00
a lunch reservation both for organisational reasons and De Luxe Veltliner, 50cl mineral water (sparkling /
non-sparkling), 1 coffee or tea
to ensure availability. Individual passengers can reserve
by phone +41 (0)81 300 15 15, fax +41 (0)81 300 15 16
or e-mail sales@panoramic-gourmet.ch
Group reservation
For groups (at the latest 10 days prior departure) a reservation DAILY MENU OPTIONS FOR GROUPS AND FIT LUNCHBOXES ON REQUEST
is obligatory via gruppen@panoramic-gourmet.ch) Offer Content Price Content Price
Please read the terms and conditions of Panoramic Gourmet AG Daily plate Main dish of the menu CHF 34.00 Roast pork Lunch CHF 21.00
2-course menu Main course menu and salad or soupe* CHF 40.00 Turkey breast Lunch CHF 21.00
Special menus or main course menu and dessert
Pork rib Lunch CHF 25.00
Please send any inquiries about special menus 10 days 3-course menu Soupe or salad*, Daily plate incl. meat dish, CHF 47.00
in advance to gruppen@panoramic-gourmet.ch vegetables, sides, dessert Roast veal Lunch CHF 25.00
or small cheese platter
Glacier Express Lunchbox CHF 29.00
Panoramic Gourmet AG 4-course menu Soupe or salad*, Daily plate incl. dessert CHF 52.00
and complementary cheese «Bündner» Lunchbox CHF 31.00
Gürtelstrasse 20
*Soupe / Salad, offer varies depending on the season
Postfach 516
CH-7001 Chur
Tel. +41 (0)81 300 15 15
sales@panoramic-gourmet.ch SERVICE TIMES SERVICE TIMES
ZERMATT – ST. MORITZ ST. MORITZ – ZERMATT
oder unter www.glacierexpress.ch
Approx. Service times (lunch/dinner)
Protection concept 1st Class 2nd Class 1st Class 2nd Class
estricted offer due to protection concept;
902 11.45 12.15 903 11.45 12.15
see protection concept/restrictions.
904 12.15 12.45 905 12.45 13.00
16 17
PROMOTIONAL MATERIAL SOUVENIRS & LUGGAGE TRANSPORT
We are happy to provide you with free During the journey Souvenir sales
promotional materials for marketing purposes. Please leave luggage in the luggage area at the wardrobe The boardshop offers a wide range of exclusive Glacier
Express souvenirs – such as the famous slanted glasses.
Note
Glacier Express Image Flyer Whenever possible, we recommend that you transport your Find our full range of souvenirs on:
4 languages Europe: DE | EN | FR | IT luggage from hotel to hotel with your coach. Unless otherwise www.glacierexpress-shop.ch
6 languages Asia: JP | CN (traditional & simplified) | KR | TH | EN agreed with the hotel, each guest is responsible for loading
and unloading his or her own luggage.
Certificates
If your guests travel the whole way from St. Moritz / Davos – Luggage station to door
Zermatt or vice versa, you may award them a certificate. You hand in your luggage at a station offering luggage shipping
Certificates can be given to your guests at a suitable services in Switzerland, and we deliver it to your destination
opportunity, e.g. on the final evening. Please order the address in Switzerland two days later. You can choose one of
required number of certificates no later than 10 working three time windows for delivery.
days before the journey. They will be sent to you by mail.
Simply enter the names from your list of guests Luggage door to station
Photo © Glacier Express – Stefan Schlumpf
Urkunde | In Erinnerung an die schönste Panoramareise im
Herzen der Schweizer Alpen: von Zermatt,dem Matterhorn über Germany
291 Brücken und durch 91 Tunnels durch entlegene Täler, vorbei Paris Munich
an schroffen Felswänden, idyllischen Bergdörfern, über den
We collect your luggage from your address in Switzerland
Schaffhausen
Landwasserviadukt, durch die Rheinschlucht, den Grand Canyon
der Schweiz, über den höchsten Punkt am Oberalppass auf 2033 m, Basel
nach St. Moritz in die faszinierende Oberengadiner Seenregion. Zurich
France
Two different copies:
Switzerland Liechtenstein
Certificate | A memento of the most beautiful panoramic
journey through the Swiss Alps: from Zermatt and the Matterhorn
over 291 bridges and through 91 tunnels, through remote valleys, n Schlump
f Berne
Lucerne
Austria and you can collect it from a station offering luggage shipping
ess – Stefa Chur
past sheer rock faces, idyllic mountain villages, over the Land- Glacier Expr Disentis
Photo ©
• Europe: DE | EN | FR | IT services two days later. You can choose one of three time
Andermatt Davos
Thusis
wasser Viaduct and through the Rhine Gorge, the Grand Canyon
Lausanne Interlaken Filisur
of Switzerland, over the highest point at the Oberalp Pass,
Fiesch
2033 metres above sea level, to St. Moritz and into the Brig
St. Moritz
fascinating Upper Engadine lake district. Germa ny Munich
• Asia: JP | CN (traditional & simplified) | KR | TH | EN windows for collection. Please note that the order must be
St. Niklaus
出発地は Geneva
行記念: Certificat | En souvenir du plusParis Schaffhausen
beau voyage panoramique Tirano
ノラマ旅 を通り、
らしいパ
(Bernina Express)
の トンネル
Lugano
走る素晴 橋と 91本 ラン ト
au cœur des Alpes suisses: depuis Zermatt et le Cervin, en Zermatt
スの中を り抜け、
| スイスアルプ ルマット。291本のな山村の傍らを通 ライン峡谷を 通
証明書ホルンを望む ein Gornergrat
Liechtenst
ツェ や牧歌的franchissant 291 ponts, 91 tunnels et des vallées reculées, le
言われる ふれ Italy
しい岩壁 ニオンと 、魅力あ Basel
マッター 縫い、険 ンドキャ を越えて
Zurich
た山間を スのグラ アルプ峠 。long de parois rocheuses abruptes et de villages de montagne
人里離れ り、スイ オーバー 列車の旅 Austria
placed by no later than 8 p.m. two days before collection.
ー橋を渡 最高地点 ツまでの idylliques, en passant par le viaduc de Landwasser, les gorges
ンモリッ and
Milano
ヴァッサ ートルの
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地带 所经历的 91条隧道，通过偏 大峡谷 Davos
心脏 穿过 瑞士 Moritz, dans la région fascinante des Bernelacs de la Haute-Engadine.
尔卑斯山 1座桥梁， 穿过莱茵峡谷以及 t. Moritz)
Disentis Datum | Date:
在瑞士阿 ，跨过29
证书 | 纪念 桥， 茨(S Thusis
horn出发 往圣莫里
Order at:
朗德瓦萨 Andermatt
t和Matter 村，跨过 ass)，前
Filisur
从Zermat
悬崖峭壁
、田园山 (Oberalpp Certificato | In ricordo del bellissimo viaggio panoramico nel
拉普山道
谷，经过 点 - 欧伯 。 cuore delle Alpi svizzere: Da Zermatt e dal Cervino, il percorso ha St. Moritz
米高的顶 n湖泊地区 Interlaken
登上2033 erengadi Fiesch
幻般的Ob ：
全景之旅 過偏superato 291 ponti e Lausan
91 gallerie, snodandosi tra valli remote,
ne
，来到梦 僻的峽
歷的醉美 Brig
心臟 地帶所經 穿過91條隧道，通 瑞士 erte 大峽 谷
pareti rocciose e graziosi villaggi di montagna, attraversando Tirano
爾卑斯山 1座橋樑， 穿過萊茵峽谷以及 t. Moritz)
Express)
Glacier Express AG
(Bernina
在瑞士阿
You will find detailed information at www.sbb.ch/gepaeck
，跨過29
證書 | 紀念 t和Matter
horn出發
村，跨過
朗德瓦薩
橋，
ass)，前
往聖莫里
茨(Sil viadotto Landwasser e la Gola del Reno, il Grand Canyon della
St. Niklaus Lugano
從Zermat 、田園山 (Oberalpp Svizzera, e toccando il suo punto più alto sul Passo dell’Oberalp, Annemarie Meyer
懸崖峭壁 拉普山道 y
谷，經過
米高的頂
點 - 歐伯
n湖泊地區
。 a 2033 m s.l.m., per raggiungere infine
Geneva
St.Moritz
t nella splendida CEOItal
登上2033 erengadi
Zermat
ัน Gornergrat
幻般的Ob าโนรามาอ dei laghi dell’Alta Engadina.
，來到夢 ศนียภาพพ regione Mat-
ดินทางชมทั att และยอดเขา
ก สํ า หรับการเ Zerm หมู ่ บ ้าน
Milano
Binzstrasse 38
่ ร ะลึ จาก ชั น
| เพื่อเป็นที ู ง
ประกาศ นียบัตรเทือกเขาแอลป์แห่งสวิมงค์ ตเซอร์แลนด์ เขา ผ่านเงื้อมผาส ห่งแม่น้ํา
ไปตลอดหุบ ่ า นตลอ ดหุบเหวแ ralp
อุ โ
ุดในใจกลาง น และลอด 91 wasser
และผ องเขา Obe
งดงามที่ส สะพา ดับ Land งสุดแห่งช่ าติดตรึงใจ
ข้าม 291 ามทางรถไฟยกระ ขึ้นสู่จุดสู นน่
terhorn นภูเขา ข้ เซอร์แลนด์ Oberengadin อั
นแห่งสวิต
สงบสันโดษบ ่า แกรนด์แคนยอ ิภาคทะเลสา
บแห่ง
ไรน์อันมีส
มญาว Moritz ในภูม :
ม. สู่ St. 을 기억하며
CH-8045 Zürich
ที่ระดับ 2033 라마 여행 기 Date:
다운 파노 고지의 골짜
가장 아름 터널을 통해란트바써 비아둑트
스의 심장에서 , 91개의 한 고
스 알프 의 다리 아찔 오버알프
증서 | 스위 에서 291개
와 마터호른 과 평화로운 시골 라인슐루흐트 계곡 호수 지역의 생모
마을을 지나 을 거쳐,
체르마트 절벽 는 엥가딘
를 거쳐
깎아지른 언이라 불리 자랑하는
그랜드 캐니 황홀 한 풍광을
info@glacierexpress.ch
와 스위 스의 에서
2033m 높이
개 꼭대기
리츠까지 ic journey
l panoram
t beautifu erhorn over 291 Meyer
of the mos Matt er Annemarie
e | A memento att and the valleys, past she and
Certificat Swiss Alps: from Zerm
through
remote
wasser Viad
uct CEO
the 91 tunnels, ges, over the Land the
through through nd, over
bridges and mountai
n villa of Switzerla level, to St.
s, idyllic d Canyon ve sea
rock face the Gran metres abo
e Gorge,
the Rhin Pass, 2033 adine lake district.
through the Oberalp Eng
highest
point at ing Upper
fascinat
tz and into the
Mori
18 19Germany
Schaffhausen Munich
Basel
Paris
Zurich
France Liechtenstein
Sargans
Austria
Lucerne
Berne Göschenen Chur
Davos
Switzerland Disentis
Interlaken Andermatt Tiefencastel Filisur
Lausanne
St. Moritz
Brig
Tirano
Genève (Bernina Express)
Zermatt Lugano
Gornergrat
Italy
Milan
Glacier Express AG | Railservice | Bahnhofstrasse 25 | CH-7001 Chur | info@glacierexpress.ch | www.glacierexpress.chYou can also read
