Saving beeAlways - SAVINGS Save $600 on a new AC
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bee
Always
saving
Sw
much more
ee
de &
es
t
als t
, ha ba
r d - wo r k i n g r e
Bag a
bargain
Deal Days
April 6–May 6
COOL SWIM
SAVINGS SMART
Save $600 $400 pool
on a new AC pump rebate
Electric
Avenue
EV ownership
basics
ALWAYS BEE SAVING CONTENTS
12
Save indoors
Abuzz with
04
and out
Hot tips for
warmer weather
excitement
Deal central
Instant discounts
on home essentials
14
Safety first
ALWAYS call
06 08
Did you know that Toronto
before digging
became Canada’s first certified
“Bee City” in 2016? We have
more than 350 bee species, one
15
of the most diverse pollinator Ask Annie
populations in the country! Customer
care FAQs
So, what do bees have to do with
One for all Charging ahead
Making electricity EV ownership
energy? Conservation of both
more affordable overview 18
is critical to the sustainability of Small business
for everyone
Toronto’s natural areas, which rebates
10
we depend on for a high quality
of life. This bee-themed guide is
19
packed with ways you can save
New home
energy at home this season, from
or major reno?
simple switches like LEDs, to
Ask for energy
bigger changes with significant
efficiency
impacts, like upgrading your
Smart rewards
AC and pool pump with the help
of rebates. You’ll also find out
Track, save, earn with PowerLens® 20
Stay cool
16
about support programs that
Save on heating and
are helping more customers get
cooling upgrades
energy-saving upgrades – even
those who don’t typically qualify
21
“
for assistance.
This bee-themed Made in the shade
guide is packed Have you logged in to the new
Sweet treats
Strategic tree
and improved PowerLens® planting
with ways you can customer portal yet? Don’t miss Honey-glazed
save energy at out on the easiest way to track grilled pineapple
22
”
home this season. your home’s energy use. You can
quickly see how you’re doing
and even earn e-gift cards for
Surprisingly
simple
Make your
reaching your savings goals. own air
Talk about sweet rewards! freshener
02 03
$ 8
DEAL DAYS ARE BACK
OFF
PER FIXTURE
Buzzworthy (up to 10 fixtures)
ENERGY STAR®
savings
certified light fixtures
Use 75% less electricity
than standard fixtures.
April 6 – May 6
Save instantly and for years to
ONE MONTH ONLY come with these home essentials
and many more. UP TO
$ 2 OFF
PER BULB
(up to 10 bulbs)
$ 4 OFF
dimmer switches
ENERGY STAR®
certified LEDs
Use up to 90% less energy
than incandescent bulbs.
Create the right ambience
while extending bulb life.
$ 3 OFF
advanced power bars
(with integrated timer or
auto-shutoff)
Trim monthly electricity
8
use by up to 10%.
$
OFF
ENERGY STAR® Talk to our energy experts #Beefact
certified ceiling fans
April 7 & 8, 14 & 15
Up to 50% more Get one-on-one advice and
energy efficient than answers to your questions about In the 60 seconds
standard fans. energy-efficient products in that it takes to
select stores during Deal Days. switch a light bulb,
Find a store near you at a honeybee’s
torontohydro.com/dealdays wings will beat
12,000 times
04 See products, dates & details at torontohydro.com/dealdays 05
FOR FAMILIES & INDIVIDUALS
Convenience
and control, at
Help
your fingertips
Sign up for eBills
is here
Receive bills electronically –
stay organized and say
goodbye to mail clutter
and delays.
Avoid late fees
Let us find the right support for you. Ontario’s new
Set up Pre-Authorized
AffordAbility Fund
If you’re struggling with your electricity bill, Payment to pay
There are three levels of support automatically and on
there are now more programs to help. you may be eligible for: time, every month.
Free Home Energy Kit Track your use
If you’ve received other Ontario government benefits, or
your annual after-tax household income is under $52,000
1 with easy DIY upgrades. with PowerLens®
See how and when your
(depending on family size): In-home visit from a Home
home uses electricity.
Get a $500 Get free energy- Get a monthly
2 Energy Advisor and energy-
saving upgrades, such as
Set goals, track progress,
emergency grant saving upgrades bill credit create action plans and
new appliances.
earn points for e-gift cards.
Get help to pay Save on electricity You may be eligible
your past-due and make your home for a monthly credit Electrically heated home?
Sign up or log in to
electricity bill. Find
out if you qualify at
more comfortable.
See details at
on your electricity
bill. Find out at
3 Get an in-home visit from a
Home Energy Advisor and mytorontohydro.com
torontohydro.com/ torontohydro.com/ torontohydro.com/ upgrades, such as insulation today to access these
LEAP help OESP and/or an ENERGY STAR® and other convenient
certified heat pump. services.
06 Find a complete list of programs at torontohydro.com/help Or contact us at 416-542-8000 07
ELECTRIC VEHICLES
EV owners
Thinking
save an average
Before you buy, of $1,900/year
here’s what you and reduce
about
vehicle emissions
need to know. by up to 90%
buying
an EV?
When is the best
time to charge?
For the lowest electricity
rates, charge your EV on
weekdays between 7 p.m. – 7 a.m.,
and anytime on weekends and
statutory holidays.
I live in a house with I live in an apartment I live in a condo
a driveway While shared charging stations are EV users typically charge at
Before you buy an EV, work with becoming more common, you’ll their assigned parking spots. But
a licensed electrical contractor to likely have to charge up at public installing charging equipment
assess if your home can handle the stations for now. can be costly and requires condo
additional load of an EV. There are board approval. So before you
two options for at-home chargers: buy an EV, clear it with the
On-the-go charging condo corporation and property
Level 1 For top-ups en route,
1 hr charge = manager. As of January 1, 2018,
Regular 110 V
range of 8 km there are more than 500 Ontario Building Code standards
I live in a townhome
wall socket Level 2 and some Level 3 (480 V, Condo townhouse or freehold
require new condos to include an
1 hr charge = range of 250 km) townhouse? The ownership
Level 2 1 hr charge = electric car charger for at least
public chargers across Ontario. structure of your property will
Similar to a 240 V range of 20% of on-site parking.
Go to plugshare.com or charge determine charger installation
stove plug 30 km hub.com for a handy map! options. Talk to your homeowner
Most Canadians drive 50 km or association before buying an EV.
less per day, well within a single Talk to an EV As of January 1, 2018, all new
charge (typically 120–200 km, specialist Ontario homes and townhomes
depending on the vehicle). with garages must be electric-
Visit Toronto’s EV
vehicle-ready, with a 240 V
Discovery Centre to get all
Get up to $15,000 in rebates! charger built in.
your questions answered and
The Government of Ontario I have on-street parking test drive the latest models.
offers up to $14,000 for the Toronto Hydro is running pilots
1126 Finch Avenue West
purchase of an eligible EV and in three neighbourhoods to test
plugndrive.ca
Is an EV right for you?
up to $1,000 for the lease or innovative streetlight pole and Take our quick quiz at
info@plugndrive.ca
purchase and installation of a pedestal charging for customers torontohydro.com/ev
Level 2 charging station. without driveways.
08 09
POWERLENS
Healthy
Set up
handy
PowerLens®
habits
alerts
for your
home An easy way
to eliminate
Like a fitness tracker for your home, PowerLens® unwanted
whips your energy use into shape – fast!
surprises.
When it comes to reaching your energy-saving
goals, PowerLens® helps you find ways to save, stay
motivated and see how small steps make a big impact. Predict
my bill
Get an email
that estimates
Track
1 Log in and tell us a little about your home.
the amount of
your next bill.
We’ll provide personalized tips and advice.
My current
Progress costs
2 Pledge to make simple changes, like switching Set a target
to LEDs or installing advanced power bars. amount and
receive an
Achieve alert if you
3 Earn points to redeem at popular retailers, WIN go over it.
including Tim Horton’s, Home Hardware and more. an ENERGY STAR®
FRIDGE High usage
threshold
(MSRP $3,599.99)
Receive an alert
How to earn PowerLens® points if your highest-
Once in PowerLens®, set a priced usage
Click in to Complete Save energy
savings goal for your chance goes over a
PowerLens® home
1 kWh = 2 points, to win – the more you pre-set limit.
(first time) assessment
up to 350 points/ pledge to save, the more
500 points 1,000 points month entries you’ll receive to
win a Maytag refrigerator.
10 Watch our one-minute video torontohydro.com/powerlens Log in today at mytorontohydro.com 11
WARM WEATHER SAVINGS
Looking for more ways
to save this summer? Plant power
Take pride in your green thumb – not only can
It’s a
breeze!
houseplants cool your home by up to 10 degrees,
they naturally improve indoor air quality.
5 healthy essentials:
• English ivy: NASA’s top
pick for air-purifying plants!
• Spider plant: Can filter
90% of formaldehyde
Follow these helpful tips and stay comfy (found in grout and
without breaking the bank. adhesives) from the air.
• Peace lily: Natural relief for
allergy sufferers.
1 2
• Snake plant: Releases oxygen
Keep-cool after dark, which can lead to a
secrets that don’t Mind the gaps better night’s sleep.
cost a thing and the sun • Rubber plant: Low maintenance,
• Keep blinds and windows • Seal and insulate to keep warm high air-purifying score.
closed during the day and air from getting in and cool air
open at night. from getting out.
• Open windows at opposite • Choose light colours for exterior
sides of the house to create paint or roofing shingles to
a cross breeze. reflect solar radiation away.
• Avoid using your oven – • Shade windows with trees or
try salads or fire up the grill. awnings to block out sunlight.
3 Switch
to LEDs
Bright, long-lasting and durable,
LEDs come with another big
4 Dry on
the line
Was your grandmother on to
something? Air-drying keeps
5 Get a $400 pool
pump rebate
Pool pumps use more electricity
than any other appliance – up to
Avoid summer
surprises
Set up an alert if
benefit: they give off little heat, clothes looking good and smelling three times the electricity used by your bill goes over
which can help reduce the need great, avoids heat gain from your your fridge! a pre-set amount.
for air conditioning. dryer and saves electricity. mytorontohydro.com
Get an instant rebate when
Save up to $2 per bulb from April 6 Get $8 off clotheslines from April 6 you upgrade to a more energy-
to May 6 at participating stores. to May 6 at participating stores. efficient variable speed pump.
torontohydro.com/dealdays torontohydro.com/dealdays torontohydro.com/poolsaver
12 13
SAFETY FIRST
Stay summer
storm-ready!
Spiffing A well-stocked emergency
up your kit can help lessen the impact
of a power outage.
yard?
Emergency kit essentials
• Bottled water (four litres • Flashlight
per person, per day) • Extra batteries for flashlights,
• First aid supplies, including smoke/carbon monoxide
band-aids and alcohol wipes detectors
First call Ontario • Non-perishable food and • Wind-up radio
One Call – it’s the law! a manual can opener
Take it from Hani Taki,
our public safety expert. Ask Annie click on “Paperless Billing”
under “My Service.”
As Director of Standards & Technical Studies, Our e-correspondence expert,
I work closely with the Electrical Safety Authority to Q: I’m moving. How do I
Annie Hum, answers your
help homeowners avoid electrical hazards and stay safe. Before any questions about our handy
transfer service to my
yardwork begins, ensure you or your contractor do your research first self-service options. new home?
by contacting Ontario One Call (they can identify underground A: It’s easy! Simply log in at
services). Call before starting: Q: What is My TorontoHydro® mytorontohydro.com and use
and how can it help me? our handy Moving Assistant.
Select “Are you moving?”
A: If you’re always on the go,
under “My Service.” Then,
My TorontoHydro® gives you
confirm your new address.
a fast, convenient way to
That’s it! No
manage your account online
Fences and Landscaping Building New swimming phone calls,
decks and trees an addition pool 24/7. You can view your
no paperwork
current balance and payment
required.
history, see your electricity
Ontario One Call is a FREE service to help protect you, as the
usage and cost and get a
property owner, from risk of injury or damage to hydro, phone, gas or
projection of your upcoming
water lines – or other underground cables. A line location employee will
bill online, from anywhere you
come and mark the spots you or your contractor should avoid.
have Internet. Sign up now at
Careless digging can result in costly damage, injury or mytorontohydro.com
even a lawsuit, so be sure you or your contractor contacts
Ontario One Call at 1-800-400-2255 before beginning Q: How do I sign up for eBills?
any project. A: Going paperless takes less than a
minute with My TorontoHydro®.
From your Dashboard, simply
Test your safety smarts and download more resources at
14 15
torontohydro.com/safety
LOW ELECTRICITY RECIPE
h-so-sweet
O
Using li t
ttle e
lectricity, th
is d
eli
gh
Honey-glazed
grilled pineapple Thrill
tf of the grill
re
Ingredients
Cooking on a natural
ul
• 60 ml (¼ cup) honey gas-powered BBQ is
de
at
• 30 ml (1/8 cup) fresh lime juice up to 30% cheaper
sse
• 2 ml (½ tsp) ground cinnamon than on an
rt i
electric stove.
• ½ pineapple, peeled, cored,
s
cut into 2 cm (3/4") slices
the b
• vanilla or coconut ice cream
• crushed ginger snap cookies (optional)
ee’s knees
Directions Makes 4 servings
Mix together the honey, lime juice
1 and cinnamon in a glass baking
dish. Add the pineapple slices and
.
coat with the sauce. Cover and
marinate one to two hours at room
temperature, mixing occasionally.
Preheat BBQ to medium heat.
2 Reserve the sauce and grill the
pineapple slices for about two
to three minutes per side, until
golden brown.
#Beefact
Serve warm pineapple slices with a
3 scoop of ice cream and a drizzle of
the remaining sauce on top. Sprinkle
with crushed ginger snaps, if desired.
Bee educated
Make your own
honey at home!
Sign up for a class to
learn the basics of
hive management,
how to rear queen
bees and more at
urbantoronto
beekeepers.org/
events-courses
16 17
SMALL BUSINESS REBATES NEW HOME, OLDER HOME
SAVINGS AT EVERY AGE
Harvey’s Energy-saving
solutions for
beefs up
house hunters
and reno lovers
savings For new homes
House hunting? A new
For older homes
Simple solutions
program is in the works! Try these easy DIY upgrades:
Launching in 2019, the new Step 1 Swap old lights for LEDs
$ 1,565 2,060 $ $ 0 Home Energy Rating and
Disclosure program will help
Step 2 Plug electronics into
advanced power bars
Annual cost Rebates from Cost to homebuyers compare homes
Step 3 Add weatherstripping
savings* Toronto Hydro customer by energy rating. Learn more at
around doors and windows
ontario.ca/climatechange
Step 4 Install ENERGY STAR®
1. Challenge: At Harvey’s in Liberty certified light fixtures
Village, the grill is on for long hours, 3 Programs Ask your builder for Get instant discounts on these
serving up 100% Canadian beef for Small these green features and more during Save on Energy
burgers to hungry residents. Air
conditioning is the top electricity user, Business The most sought-after home Deal Days. Turn to page 4!
followed closely by refrigeration. features, according to the 2017
Small Business Canadian Home Buyer Preference
2. Solution: After learning that
Lighting
survey? Plenty of storage, a Get up to $5,000 for
Get up to $2,000** two or more upgrades
Toronto Hydro programs offer free great kitchen and these energy-
in lighting upgrades Complete a home energy
upgrades to help cut cooling costs, efficient must-haves:
franchise owner Jeff Dang signed up. RTUsaver audit with the Home Energy
1. High-efficiency windows
Get a free Wi-Fi® Conservation Incentive Program
3. The Upgrade: For his rooftop air 2. ENERGY STAR® and you could be eligible for up to
enabled thermostat
conditioner, Dang got a free checkup for your rooftop certified appliances $5,000 for new heating, windows,
and an ecobee smart thermostat. On air conditioner 3. Good overall energy appliances and more. See if you
his refrigeration system, he had cooler performance qualify at ohecip.ca
condenser coils cleaned, strip curtains Business
Refrigeration 4. LED lighting
installed and ECM fan motor upgrades.
Incentive Learn more about the benefits of Heavy hitters, big returns
4. Tasty Savings: It didn’t cost Get up to $2,500 owning an energy-efficient home, Upgrading to a high-efficiency
Dang anything to participate, and his in refrigeration and incentives for builders, at HVAC system is a
monthly bill is noticeably lower as a upgrades torontohydro.com/newhome smart way to
result of the upgrades. trim energy
use and costs
See rebates
while fighting to help you
*Assuming price of $0.15/kWh. | **Rate maximized based on kWh saved. | The Harvey’s® name, logo, and related marks are registered trademarks of Cara Operations Limited.
climate heat and cool
change. smarter!
18 See all offers at torontohydro.com/smallbusiness 19HEATING & COOLING INCENTIVES PLANTING
Bee The birds,
cool GET
$ 600†
an ENERGY STAR® certified
OFF bees, flowers
Air conditioner
central air conditioner
and trees
Must have a minimum
rebates for sweet 18+ SEER / 13 EER rating. Planting tips to save energy –
summer relief. and keep native bees buzzing.
As temperatures soar, heat and
humidity can have appliances
working overtime – in fact, your
AC alone can account for up
to 50% of your electricity use. Trees are an important part of our urban fabric – they improve air
Get rebates for high-efficiency quality and can reduce daytime air temperature by up to six degrees.
250†
You can plant trees strategically to provide more shade and help
heating and cooling, and save
a bundle on energy. GET
$ OFF
reduce your air conditioning costs.
a high-efficiency furnace
4 tree planting tips Bee-autiful yardwork
Must be equipped
GET UP TO with an ECM motor. 1. Think long-term: Planting a Here are a few ways to make your
5,800†
two-metre tree near your home garden more bee-friendly.
$ will shade windows right away – • Choose native trees, shrubs and
in five to 10 years, it will also perennials to attract pollinators –
for an air-source heat pump shade the roof. try to choose plants that bloom
Electrically heated home? 2. Made in the shade: Planting in both spring and fall.
This triple-duty system is 3 reasons you need bushes, shrubs and climbing • Plant flowers in clusters to make
an air conditioner, heating a smart thermostat vines is an easy way to create it easier for bees to find them.
system and dehumidifier the perfect patio shade. • Avoid using insecticides – try a
1. Smart thermostats use sensors
– all in one! 3. The right tree in the right diluted dish soap spray instead.
to intelligently adjust for
maximum energy savings. place: Consult an arborist to • Get a bee-friendly planting
2. Adjust the temperature ensure your tree will thrive – soil, kit from LEAF. Find details at
remotely from your phone, light and space should all be yourleaf.org
tablet or laptop. considered. LEAF, a non-profit
$
100 3. Get free energy-saving reports agency, can help you plant the
and handy system alerts. tree or shrub that best suits your
GET A home, at a subsidized cost. See Always call
smart thermostat rebate details at yourleaf.org
†Incentives are available for installation of eligible equipment completed between
January 1 and December 31, 2018 and submitted no later than February 28, 2019. before you dig
See qualifying models at
Equipment must be purchased from and installed by a participating contractor. 4. Create windbreaks: Plant
$250 incentive with the purchase and installation of an eligible furnace. $600 Call 1-800-400-2255
torontohydro.com/getsmart incentive with the purchase and installation of an eligible central air conditioning evergreen trees and shrubs to
system. Up to $5,800 incentive with the purchase and installation of an eligible to locate underground
the north of your home to
air-source heat pump. A portion of the air-source heat pump rebate is provided
lines. It’s free –
through the Green Ontario Fund. block snow and cold winds
and reduce heating costs.
and it’s the law.
20 Find a participating contractor at torontohydro.com/rebates 21HOMEMADE DIY AIR FRESHENER
Scent-
Great in
any room,
closet or even
the car!
sational!
DIY lavender citrus
air freshener
1 2 3
Did you know a typical plug-in Pour the baking Add about 20 Top with a sprig
soda into the jar, drops of your of herb, such
air freshener uses up to four almost to the top. favourite essential as lavender or
watts of electricity and lasts oil on top of the rosemary.
baking soda and
just a month? Essential stir. Mint, lavender,
For an easy, natural alternative, try this budget-
friendly DIY version. It uses no electricity, lasts
oil of your eucalyptus and
lemon essential
4
choice
up to three months and can easily be refreshed oils are all options.
Secure the lid
with a few drops of any essential oil. on the jar and
place anywhere
you’d like a fresh-
Sprig of herb smelling space.
(optional)
What you’ll need:
Small jar with
slotted lid
Baking soda
#Beefact
Save the date
August 18
National Honey Bee
Awareness Day
22 23Time-of-use rates
Happy hours Contact us
How does time-of-use pricing General inquiries
help you save? By giving you the 416-542-8000
opportunity to pay lower rates for (Monday to Friday,
using electricity during times when 8 a.m. – 8 p.m.)
less electricity is used. If you’re
You can also
flexible, it’s a good way to save
reach us by email
money and help the environment.
at contactus@
For current rates, please visit
torontohydro.com
torontohydro.com/rates
Summer hours Report an outage
May 1 – October 31 416-542-8000,
press 1 (24 hours,
7 p.m. – 7 a.m.
7 days a week)
7 a.m. – 11 a.m.
11 a.m. – 5 p.m.
Report a
5 p.m. – 7 p.m. streetlight out
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Year-round press 1 (24 hours,
Weekends and holidays 7 days a week)
ALL DAY
Off-peak Mid-peak On-peak
Report an
emergency
416-542-8000,
Follow us press 1 (24 hours,
7 days a week)
on Twitter Call before
you dig
Get the latest outage news and 1-800-400-2255
service alerts, plus tips to help or on1call.com
you save electricity when you follow
@TorontoHydro
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