School service level agreements 2019/20 - Lilla Huset
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School service level agreements 2019/20
School Service Level Agreements 2019/20
Contents
Introduction 3
Learning Partnership 4
Head Teacher Performance Management 5
Govenor Support Line 6
School Library Service 7
Tri-borough Music Hub 10
Educational Psychology Service 13
SENCO Consultancy Service 18
Specialist Dyslexia, Literacy & Numeracy
Support Service 19
School Health, Safety and
Business Continuity 22
Family Support 26
Human Resouces (HR)
Advisory, Administration
& Occupational Health Services 28
2
Introduction
Dear colleagues,
I am pleased to introduce you you to access the best services
to Hammersmith & Fulham’s in an efficient and effective way,
new portfolio of traded to work together to achieve our
services for 2019-2020. aim to improve outcomes for all
children. We are certain that our
Now that H&F’s sovereign new portfolio of services and
education service has been delivery and support models
established and embedded, we will further strengthen the
are offering an innovative and excellent relationships, productive
wider range of services. We have partnerships and collaborations
developed our wider offer with which are already established.
schools, and would like to take
this opportunity to thank you for My colleagues and I look forward
your collaboration on this exciting to working with you over the
journey. Thanks to this hard work next year as we work together to
we are now in a position to accept continue the exemplary education
memberships for the inaugural offered for children. Please register
year of the Learning Partnership. your interest in any services with
This will be an umbrella the named provider (at the end of
membership group delivering each service offer). For our services
bespoke services dedicated to the to have sufficient time to plan for
needs of the individual school, next year’s delivery, we are asking
with peer to peer support at you to email back completed
the heart of the model: CPD, submissions by May 10th 2019.
workforce reform, teaching and You will be billed in the early
learning developments. Autumn term. If this timeframe
presents your school with any
We endeavour to deliver the difficulties, do not hesitate to
highest quality and best value contact us.
services to schools, we are
working tirelessly with you to
adapt to the continual changes
within the education sector Best wishes,
including the notable financial
challenges facing schools and
local authorities. Enclosed is our
offer for a range of cost effective Jan Parnell
and responsive services to support Assistant Director, Education
you to deliver the best education Children Services
to your pupils. We are confident Jan.parnell@lbhf.gov.uk
that the arrangements enable April 2019
3
School Service Level Agreements 2019/20
Learning Partnership SLA 2019-2020
The Hammersmith and Fulham Learning
Partnership (HFLP) is in its inaugural year, it’s a
collaboration between schools and the wider
community, including cultural and business
interests. The partnership aims to support
schools to deliver an education that is inspiring,
challenging and innovative. All primary schools
within the borough are welcome to join.
The key benefits of being part of our partnership
include:
• Recruitment and retention • Strategic governor advice and support:
-- Access to experienced Schools HR team -- Chairs of governor’s forum
who will promote H&F schools to future
NQTs at recruitment fairs; co-ordinate -- Ofsted updates for governors
events to encourage those returning • Subsidised access for any school that
to teaching and foster and improve purchases the Bi-Borough NQT SLA. The
wellbeing of existing teachers. Learning Partnership will be offering
• Peer to peer school review additional NQT sessions to all members.
-- Facilitate school groupings that enable • Free place on annual learning partnership
schools to work collaboratively and learn conference
from each other sharing best practice. • Wellbeing and mental health support
-- Support peer reviews with an including the promotion of workload
experienced advisor. reduction and work-life balance for school
staff.
-- Develop SLT capacity to monitor, evaluate
and review. • Marketing advice and toolkit to showcase
your school. Learning Partnership website
• Continual professional development for all which promotes living and working within
-- Tailor made CPD for teachers at every the borough.
stage of their career: • Learning Partnership members will be part
-- NQTs of a collective collaborating with third parties
-- Recently qualified teachers and businesses across the borough including
the Lyric Theatre, National History Museum,
-- Subject Leaders good practice network Imperial, V&A and LAMBDA.
-- Middle Leaders
The price for primary schools will be £2k per year
-- Senior Leaders for one form entry schools and £3k per year for
-- Safeguarding Lead Supervision two form entry schools.
-- Deputy Networks
-- Teaching Assistants Contact
Jan Parnell
-- School administration staff
Assisstant Director Education
-- Head teachers Telephone: 07787 666 856
-- All sessions will be led by experienced Email: jan.parnell@lbhf.gov.uk
consultants and practitioners.
-- Bespoke training sessions can be added
where there is demand.
4
Head Teacher Performance Management
Governors need to be confident they are Our Advisers will provide guidance and support
receiving good advice when they are carrying to the Governor’s Review Committee by:
out their statutory role in regard to Headteacher • Guiding the Panel in preparing for the
performance management on an annual basis. Appraisal process, advising on Headteacher
Headteachers need to be content that Advisers standards, procedures, setting objectives
really understand the workloads and pressures and assessing performance
school leadership brings. We have a team who
have themselves been Heads, OfSTED Inspectors • Advising on guidance and clarification of
and held leadership roles in LAs who fully statutory advice regarding procedures for HT
understand the processes and documentation pay remuneration
associated with the process. We have staff who • Advising on the process for collection,
have acted as Advisers to Governors in this collation and gathering of relevant
capacity for LAs, for ASCL (Association of School supportive evidence to demonstrate meeting
and College Leaders) and for Academy chains. previous objectives
• Providing a professional dialogue about the
Headteacher’s overall performance
• Discussing received and future CPD for
Headteachers appropriate CPD (continuing
professional development) opportunities
• Attending the Formal Review and Objective
Setting meeting
• Reading through the documentation
drafted by governors checking decisions
are recorded appropriately and formal
documentation is completed/signed
correctly
The cost of this service is £600 which is one day
of adviser time.
Contact
Dr. Keith Tysoe
Principal Adviser Inclusion and SEND
Telephone: 0755 789 6529
Email: keith.tysoe@lbhf.gov.uk
5
School Service Level Agreements 2019/20
Governor Support Line
Being a Chair of Governors (CoG) is a highly For Governor’s training please refer to the Bi-
responsible role. You may receive a lot of support Borough SLA offer
and training or have access to on-line materials
but there are times when you just want to check Additional education advice:
something, need a bit of confidential advice • Ofsted preparation visit for schools that are
or might want to talk something over with a due inspection’
real professional - hence, for this strategic or • A ‘Health check’ for school websites
coaching advice we wold work with H&F to compliance
service a support line.
• Early Years support, advice and guidance
We have a team of experienced professionals • 14-19 support, advice and guidance
(all of whom have worked with Governors and developing Post 16 study programmes and
Governing Bodies) who will support your school IAG
and answer your governance concerns.
• Facilitated school to school support via the
For Governor’s training please refer to the Bi- pilot projects
Borough SLA offer • Safeguarding advice & training (to be
outlined once Safeguarding & LADO lead
Contact appointed early summer 2018)
Bob Anderson
Email: bob@diamondeducationservice.com Contact
Linda Prince Jan Parnell
Email: linda@diamondeducationservice.com Email: jan.parnell@lbhf.gov.uk
Email: jan.parnell@lbhf.gov.uk
6
School Library Service
Introduction Core offer
The Schools Library Service believes that pupils • Project Loan Service: delivering topic
and school staff should have access to relevant, based loans for classes and teacher, which
attractive and up to date resources and offers can be on various topics and can contain
schools a cost effective, professional service. This both fiction and non-fiction resources.
saves on staff -time and provides resources for • Reading for Pleasure Loans: specially
classes and libraries, whether these are loaned to selected to encourage a love of reading,
the school or purchased at a discount! containing mainly fiction books, but also
recreational non-fiction, jokes and poetry.
Additionally, schools often need professional
assistance in developing their own school • School Library Best Practise Meetings:
libraries & classroom collections, so the Schools these networking meetings, run by
Library Service has developed a consultancy Westminster Schools Library Service, are free
service that offers professional advice and for Tri-borough school staff to attend.
practical support to schools, who wish to • Discounted Book Purchase Service:
provide the best for their pupils and staff in an WSLS can advise and purchase new stock for
efficient and cost effective manner. schools.
Westminster Schools Library Service operates • Consultancy and Practical support: for
across all three authorities. schools to develop their own libraries and
resources.
This year schools working with the service can
benefit from:
• Fresh resource collections each term, for
every year group for under £1000 a year.
• The book purchase scheme – at a discount
of up to 32% off new books.
• Enrol the school or individual classes or year
groups to the Public Library.
7
School Service Level Agreements 2019/20
School Library Service
Traded Offer resources. Resources can be selected by teachers
or by SLS librarians, and can be delivered and
collected to and from schools. All schools who
Our Loan Services provides a comprehensive
range of quality resources to support the delivery subscribe to the standard and plus options will
of literacy, the curriculum, and reading for be offered one free place on SLS Training Days.
pleasure.
• Standard
Our resources are suitable for EYFS and Primary -- An allocation of 60 items per class per
Schools, but we can cater for Yr7 Secondary. term.
All options are based on a three term academic
year and all loans are for one term and supplied -- The entitlement includes 10 Big Books
within 10 working days of receipt of order. and six sets of six Group Readers per loan.
-- An extra two loans of 60 items for the
Service Cost second half of term per form of entry.
Project Loan Standard £15.50 per FTE pupil • Plus
(60 items per class) -- All qualified teachers (including Head
Project Loan Plus £19.75 per FTE pupil Teachers, Deputies, part-time and
(60 items per teacher) specialist teachers) have an allocation of
Project Loan Mini £7.15 per FTE pupil 60 items per term.
(30 items per class)
-- The entitlement includes 10 Big Books
Project Loan Pay as You Go £71.50 per loan
(30 item loans) and 6 sets of 6 Group Readers per loan.
Project Loan Pay as You Go £122.40 per loan -- All Class teachers can also receive an extra
(60 item loans) 30 item loan for the 2nd half of term.
Reading for Pleasure Collections £6.90 per FTE pupil • Mini
(60 items per class)
-- An allocation of 30 items per class per
Reading for Pleasure Collections £45.90 per loan term.
Pay as You Go (30 item loans)
Reading for Pleasure Collections £76.20 per loan -- The entitlement includes five Big Books
Pay as You Go (60 item loans) and three sets of six Group Readers per
Professional Support and Training Contact SLS loan.
The Schools Bookshop Contact SLS • Pay As You Go:
Training and Courses Contact SLS -- Any staff member may request a 30 or
SLS School Library Award Contact SLS 60 item loan. Loans will be delivered and
collected as per above.
Artefacts and Costume Loans Contact SLS
Reading for Pleasure Collections
• These collections are specifically put
Project Loan Service together to encourage a love of reading.
Mainly fiction based, they also include some
Teachers can request loans on as many subjects poetry and recreational non-fiction books.
as they wish and they can include fiction as well
• We can modify these collections to meet
as non-fiction books. Loans can also include
specific needs, such as Talented and Gifted,
Group Reading Sets, Big Books, Posters, Audio
High Interest Low Ability, boys or girls
Books and DVDs. The loans are especially
reading, etc, but cannot relate them to topic
compiled by specialist SLS staff from a dedicated
work.
collection of over 70,000 books and other
8
• An allocation of 60 items per class per term. • All schools who subscribe to Project Loan
• Pay as you Go also available. Service options standard and plus will be
offered one free place on SLS Training Days.
Professional Support and Training
SLS School Library Award
• Practical support in library re-organisation,
including editing and classifying stock, • Is a self-assessment audit of 20 key activities.
library layout, guiding and stock profile. SLS • An award is made to a school where the
will visit the school to assess and discuss the library is achieving 10 or more separate
support required. activities/services in the ‘establishing’ and/or
• Library Automation: Cataloguing the ‘enhancing’ category.
school stock onto an appropriate Library • An award is made for 15 or more services in
Management System. the Gold ‘enhancing’ category only.
• Staff and Volunteer training on matters
concerning School Libraries and their Artefacts and Costume Loans
resources. • Westminster SLS are working in partnership
with Islington Education Library Service to
Public Library Membership enable schools in Tri-borough to access
• Schools can enrol their pupils to the Public their excellent collections of artefacts and
Library Service across Tri-borough either as a costumes. Please contact Westminster SLS
school or in individual classes or year groups. for more details.
• Parents are given the option to opt out. Westminster Schools Library Service is currently
• Pupil data is downloaded from the school’s reviewing and looking at developing and
administration system (e.g. SIMS) and improving its service offer and the services listed
transferred securely to the library system. might change during the financial year 2019-20.
However, schools should be confident that any
Book Purchasing for Schools services that they sign up to be will be provided
as per the Traded Services offer and they will
• SLS can advise and purchase new stock be consulted if any of the changes affect them.
for schools and can acquire high levels of Please contact Nick Fuller on 020 7641 4321 or
discount, now normally 32%. email nfuller@westminster.gov.uk for further
• Compiling Stock Reports. information.
• Ordering stock for schools from web-sites,
lists or by visiting library suppliers on behalf Contact
of or with school staff. Nicholas Fuller
Tri-borough Libraries Children Coordinator
Training and Courses Phone: 020 7641 4320
• SLS staff can deliver inset training to groups Phone: 020 7641 4321
or individual members of staff on running Email: nfuller@westminster.gov.uk
a school library, using Library Management
Software, etc.
• SLS also organizes regular courses on school
libraries, reading and books, etc. These are
advertised via the school bulletins and library
websites.
9
School Service Level Agreements 2019/20
Music Hub Service Level Agreement,
2019-20 Academic Year
We are launching our revised SLA to schools TBMH supports the strategic development of
for the 2019-20 academic year. Please see the music education in, and out, of schools through
handbook for details of the services offered; a range of world-class partnerships that offer
the terms and conditions that accompany the an extensive programme of musical learning
handbook; and the new online booking system working with schools, pupils, the workforce and
for all SLA requests. the community.
Handbook: This details the services we provide The TBMH works with schools:
including becoming a School Music Partner, and
all costs. • By supporting the curation of the
school’s own curriculum through a
Terms and conditions: This details all the varied programme of termly workforce
terms & conditions of entering into a SLA with development and bespoke advice on in-
Tri-Borough Music Hub (TBMH). school programmes;
Online booking: This is how you apply for our • By providing a varied programme of large-
services and submit all requests for provision scale performance and playing/singing
from September 2019. events;
• By providing links to quality-assured partner
Benefits of working with the organisation opportunities;
Tri-borough Music Hub • By providing pupil progression pathways
beyond school;
The Tri-Borough Music Hub (TBMH) offers a
high-quality and inclusive music education
service with a proven track-record over the past
7-years since its formation in August 2012. The
10• By offering a traded service for instrumental, with schools. It does not cover the purchasing
vocal, curriculum or ensemble tuition; and maintaining the instrument stock. We
• By facilitating peer to peer learning networks understand that this is still a real cost increase
between schools. to schools, and have kept the increase as low as
possible.
The TBMH provides a professional This is not a decision taken lightly, however, it is
service: important to ensure that the Music Hub remains
• By ensuring that all tutors are quality- able to offer subsidised rates to schools in the
assured; undergo a rigorous interview future by maintaining its financial viability now.
and selection process and enhanced DBS The Music Hub remains strongly committed to
checks; receive termly bespoke continuing working with schools to provide high-quality
professional development; receive annually music education.
updated Safeguarding and Child Protection
training; and are part of a quality, high-
profile music network.
Become a School Music Partner for
enhanced access to our services:
• By co-ordinating all aspects of management
in relation to tutor employment Cost per annum: £150. You will receive a
(administration of pay claims, payment, tax, £50 rebate/credit note for our services upon
National Insurance, pension, IR35). completion of the 2018-19 Arts Council data
• By managing and administrating all return.
instrumental stock. • Our full curriculum CPD programme for free
• By providing discounts including those (unlimited number of teachers from your
available through the School Music Partner school)
programme, giving access to a wide range of • No charge to participate in some events (e.g.
services provided by the TBMH. Discounted Strings Day, Guitar Day, Vocal Showcase)
services, using core-finding from DfE and • Discounted participation in performance
Arts Council, include access to a full CPD events (e.g. Christmas Festivals, Secondary
programme, performance opportunities, Showcase, Infant Voices)
pupil premium subsidies, and whole class
instrumental programme offers. • Priority access to partner events
• Entitlement to discounted tutor provision
Note and rationale about increased charges to
under the Pupil Premium Access Scheme
schools from September 2019
and KS2 Whole Class Discount Scheme
Due to significant increases in employer • Discounted access to Quality and Standards
contributions to the Teachers’ Pension Scheme, advice
and after a single 2.5% increase in the previous
• School membership of Music Mark which
seven years, the Tri-borough Music Hub (TBMH)
usually costs £50 and includes benefits such
is reluctantly increasing its charges to schools for
as discounted Music Mark CPD, music sector
each hour booked to £44ph from September
updates and access to a library of resources
2019.
• By becoming a School Music Partner, this is
The TBMH will still be subsidising costs to schools also a pledge that your school supports the
by using its DfE/Arts Council funding. The new work of the Music Hub and the values access
hourly rate excludes the tens of thousands of to high quality music education for your
pounds spent each year training, observing and pupils
administering the pool of Tutors and the SLAs
11School Service Level Agreements 2019/20
Music Hub Service Level Agreement,
2019-20 Academic Year Educational
Service Full CPD programme Cost to School MusicTwitter:
Partners @TBMHmusic
Cost to all other schools
• Conferences
• Twilights • Half day / twilight £40,
Free
• Full-day • Full day £80
• Primary, SEND, Secondary, All-through
Performance events: 1 /3 discount charged-for events Full price for all charged-for events
• Christmas Festivals • £55 • £80
• Battle of Bands • Free • Free
• Secondary Showcase • £55 • £80
• All Playing Days • Free • £30
• Primary Vocal Showcase • Free • £30
• Infant Voices Festival • £55 • £80
• TBC GnP Day • Free • £30
Quality and Standards Cost Cost
bespoke school curriculum review £400 per day (or pro rata) £500 per day (or pro rata)
Whole day Music Curriculum Teaching Traded Service Cost
Instrumental, Vocal, Ensemble, Enrichment teaching £294 per day
£44 per hour
(individual, paired, small group teaching; whole class
instrumental learning; ensemble and enrichment)
Whole Class Instrumental Learning Cost
Pupil Premium subsidy
50% discount off the third term for one No discount
year group (KS2 only)
50% discount for PPG pupils following No discount
WCIL learning the previous year
Instrument Hire Cost
When using TBMH tutors for delivery £10 per instrument per term
£100 per class per set per term
If not using TBMH tutors for delivery £20 per instrument per term
£300 per class set per term
Contact
Stuart Whatmore
Tri-borough Music Hub Manager
Phone: 020 3745 6024
Email: info@triboroughmusichub.org
Website: www.triboroughmusichub.org
12Psychology Service
Introduction Statutory and Core Offer:
Educational Psychologists are available to schools
Tier 1 and Tier 2
and partner organisations via the Educational
The local authority’s Special Educational Needs
Psychology Service. Educational Psychologists
Service provides a free core service to meet
have expertise in education, learning, child
statutory requirements and SEN commissions. In
development (e.g., including behaviour and
addition, Children’s Services provide a number
social-emotional needs) and the application of
of additional Educational Psychologist (EP)
psychology to improve the learning and well-
liaison visits over the academic year to all publicly
being/mental health of children and young
funded schools within H&F (including Free
people up to the age of 25 years. Educational
Schools and Academies).
Psychologist offer Consultation, Assessment,
Intervention, Training and Research in relation to
all these areas. They have an understanding of
Summary of the Tier 1 Educational
the legal framework for the education of children Psychology Services Offered:
and young people with special educational • Tier 1a: SEN commissioned work (e.g.
needs and disabilities with strong links to the Statutory and related functions).
local authority’s Special Educational Needs and • Tier 1b: Children’s Services commissioned
Disability Service. The Educational Psychology work (e.g. Critical Incidents).
Service also has strong and positive relationships
with schools and with other council and partner • Tier 2: LA Allocated Liaison Visits to schools
agencies, children’s and adult’s social care and (e.g. to support the LA in carrying out
health, as examples. The advice and support some of its core statutory duties and to
the service is able to offer is therefore very well support strategic planning). This core offer
integrated into the broader systems of support is currently up to three sessions (3 half days)
for vulnerable children and young people and per academic year, or up to 9 hours.
those with SEND and their families.
13School Service Level Agreements 2019/20
Psychology Service
Traded offer: EP • A planned protected service that you know
is in place for your school without the need
Consultation - Tier 3 for further commissioning.
• Services that make use of a detailed
Tier 3: Traded EP Consultation Visits (e.g., the knowledge of your school and context,
provision of generic developmental packages including the wider community and Local
of EP sessions) commissioned and funded by Authority.
the schools. This can include Consultation,
assessment, intervention, training and research. • Improved staff confidence, knowledge
(see Table 1) and skills for assessment and intervention
programmes and practical strategies that
Our EP team is skilled in using and applying we know work (e.g. up to date evidenced
Consultation - a psychological evidence-based based/informed approaches). School
approach which offers preventative, creative and development work that fits your particular
effective ways of working together with schools requirements and time scales.
to find solutions to school-based concerns. • Project work that engages a wide range of
Consultation works at the individual level, group multi-agency partners and resources with
level and organisational level, helping schools to academic rigour to maximise outcomes.
make assessments and interventions at the three
levels and to make links between them (NB. For • Specialist Mindfulness work with pupils and
Consultation to be more effective, this would or teachers in your school
usually require a minimum package of 6 days) • NEW for 2018/19! We are delighted to let
you know that we now have several Video
Please refer to the ‘What is Consultation’ leaflet Interaction GuidanceTM (VIG) practitioners
for further information or contact your link EP as part of the EP team who can offer VIG to
The benefits that you will see as a result of school settings.
purchasing additional EP visits over and above
your statutory and LA Liaison visits include:
14Traded Services packages which you might want to purchase:
Table 1 – EP Traded Services Packages
Packages State-funded schools and Independent and out
settings in LBHF of borough schools and
settings
3 Days per academic year A 3 day package will deliver a £1,800 £2,070
(or 18 hours/6 sessions) generic and developmental
package of EP sessions to
schools over the course of
the academic year.
• A typical day would usually
involve 2 sessions: 3 hours
direct school based delivery
and a further 3 hours
‘off-site’ (e.g., planning,
preparation, recording and
writing tasks).
• The school and the link
psychologist will jointly
negotiate how this time will
be best used (including time
for both functions direct
delivery and recording).
6 Days per academic year (or Purchasing a minimum 6 £3,600 £4,140
36 hours/12 sessions) day package would enable
the psychologist to offer an
9 Days per academic year (or evidence based Consultation £5,400 £6,210
54 hours/18 sessions) approach (see Traded Offer on
12 Days per academic year previous page) £7,200 £8,280
(72 hours/24 sessions)
NB. Multiples of 3 EP days
work best for spreading across
and academic year. However,
please discuss with your EP
if you would like a different
number.
EP days for Video Interaction A psychologist could carry out £600 per VIG intervention £690 per VIG intervention
Guidance (VIG) - See following an entire VIG intervention in
page your school with a parent or
professional if you purchase
the equivalent of 1 additional
day per academic year. The
intervention would be carried
out across a period of 1 to 2
terms and include at least 3 x
30 min VIG films and 3 x 1 hour
VIG Shared Reviews.
There may be additional services that relate to child and educational psychology that you would like
for your school. You may also like to join with other schools to buy in traded time around a particular
topic such as transitions, early years, high functioning ASD pupils or a particular aspect of research. In
either case, please discuss this with your link psychologist or member of the EPS Senior Management
Team.
15School Service Level Agreements 2019/20
Psychology Service
The following is a list of possible additional input: ‘attuned’ interactions that enhance
1. Pupil focused consultation, assessment, communication within the relationship
planning and review. -- engaging the client in a process of
2. Interventions with children and young change based on what they would
people either individually or in small/ class like to be better or different in their
groups: relationships.
-- CBT. 3. Services to support and develop staff
confidence and competence:
-- Solution focused interviews.
-- Work around a whole class group of
-- The Friends programme. pupils or year group.
-- Anxiety management. -- Work discussion groups to talk about the
-- Circle of Friends. challenges posed by working with a child
-- Mindfulness for pupils and or teachers. or young person and explore possible
solutions.
-- VIG: This is an intervention through which
a VIG practitioner and client (parent/carer/ -- ‘Drop ins’ sometimes called surgeries:
professional) reflect together on video time to hold short consultations with
clips of their own successful interactions. individual staff on issues of concern
VIG is based on theories of attachment, about particular children and young
cooperative ‘Inter-subjectivity’ people.Support for groups of staff (e.g.
(developing shared understanding) and SENCos, LSAs/TAs).
mediated learning and is recommended 4. Parent Workshops:
as an evidence based Intervention by -- Understanding child development and
Public Health England (2015) and NICE the needs of children/young people with
Guidelines (2015) It works by: Special Educational Needs.
-- increasing the client’s awareness of their -- Supporting your child with their learning.
16specialist Emotional Literacy Support
Assistants (ELSA).
-- Emotional health and well-being in Early
Years – moving from Bronze to Silver in
the Healthy Schools Award
-- Training in mental health, bereavement,
loss and separation, and coping well with
traumatic incidents
-- Zones of regulation training and support
for implementation.
-- Understanding ‘attachment’ and building
resilience.
-- Specific training on supporting children
and young people with aspects of their
learning (e.g., memory skills, attention,
meta-cognition, growth mind-sets,
mediated learning, self-esteem, Blanks
levels of questioning, differentiation, the
importance of play)
-- How to support teaching assistants, given
-- Multi-family groups with parents/carers the Institute of Education’s research and
and children with emotional difficulties guidance.
and/or challenging behaviour.
-- Peer-learning and peer support
5. CPD: programmes.
-- Child development: an understanding -- Solution Focused Practice, a powerful
of the stages of child and adolescent set of interviewing practices which can
development (e.g. with specific reference be used for problem solving with staff or
to learning and emotional needs). for therapeutic intervention with children
-- Specific Literacy Difficulties/Dyslexia: and young people and their parents/
identifying children with SpLD and carers.
numeracy /dyscalculia needs and
planning classroom strategies and
approaches. Contact
-- Cognitive Behavioural Therapy Please discuss your requirements with your
Approaches, managing staff anxiety, current Link EP and/or a member of the
stress and worries, helping children/ Educational Psychology Service Management
young people manage their worries Team:
and get the best out of life and their
education. Principal EP:
Dr Satwinder Saraon
-- ASD and social communication (e.g.
Email: Satwinder.saraon@lbhf.gov.uk
Social Stories, Comic Strip Conversations,
sensory processing needs). Assistant PEP:
Dr Felicity Record
-- Emotional health and well-being: training Email: Felicity.record@lbhf.gov.uk
LSA’s to become nationally recognised
17School Service Level Agreements 2019/20
SENCO Consultancy Service
Introduction Traded Offer
This is a consultancy service which provides SENCOs who require individualised advice and
advice and support to SENCOs. The SEN support regarding their practice for pupils with
Practitioner Manager has been a practicing SEN can access a personalised consultancy
SENCO, holds the National Award for SENCO service. This addresses the needs of SENCOs
Accreditation and has a higher level qualification who are new in post or are new to the area
in teaching and assessing pupils with specific and ensures that SENCos are informed of
learning difficulties. The SEN Practitioner developments in the area of SEN. Policy and
Manager is accredited to deliver an Early Years procedures, assessment and provision mapping
SENCO Award programme, a project run in are some of the areas where support can be
association with the National Association for targeted.
Special Educational Needs (NASEN). Attendance
at regular training courses and at the SEN Panel State Funded Independent Schools
ensures that the service keeps up to date with Schools
current developments and good practice in SEN Half Day £275 Prices upon application
locally and has knowledge of wider national Full Day £550 Prices upon application
initiatives.
Contact
Statutory and Core Offer Alison Leao
SEN Specialist Practitioner Manager:
This is a specialist service, which is available SENCO and Inclusion
to SENCOs and other professionals. It can Email: Alison.Leao@lbhf.gov.uk
be purchased by state maintained schools,
academies, free schools, PVIs and schools from Sandra Peyton
the independent sector. Phone: 07768 301 838
Ameenah Darbar
Phone: 07776 672 597
18Specialist Dyslexia, Literacy & Numeracy
Support Service
Introduction Children and Families Act 2014 ensuring the
achievement of excellent outcomes for children
and young people.
“The quality of the assessment data we now have for
all our students is phenomenal… It has been by far the Head Teachers and Governors have a
most useful thing we have invested in as an SEN team responsibility to provide for the individual
(if not as a School)…” educational needs of the children in our
Secondary School, SENCO schools and to report on the impact of external
support. In order to ensure that all children
The SDLNS Service is a team of Hammersmith
have full access to the curriculum and can
and Fulham teachers who all have higher level
achieve their potential it is important to ensure
qualifications in teaching and assessing pupils
sound literacy and numeracy skills. Our team
with specific learning difficulties. The team
supports the delivery of quality first teaching,
are also trained in Reading Recovery and can
together with personalised, targeted provision
support and advise in this area.
which is planned and implemented on a flexible
The team have wide teaching experience in individual school and pupil level.
mainstream schools. They work with schools
Early identification and the effective
providing support for children with literacy/
implementation of targeted support is at the
numeracy difficulties and also in carrying
core of ensuring meaningful and sustained
out diagnostic assessments and providing
progress. The package of assessments, planning
recommendations to accelerate learning in
and specialist teaching on offer will support
order to inform the assess, plan, do, review
schools to facilitate closing the gap between
cycle. A bespoke service is provided to match
identified pupils and their peers. As such,
individual schools’ needs and capacity. We work
evaluations of our interventions evidence a high
closely with a school together with teachers,
impact of Pupil Premium spend.
parents and Governors to provide continuity
and coherence in the provision and support for The service leads on the LA dyslexia strategy and
pupils. has active links with specialist voluntary groups.
This service will provide part of schools targeted
The service aims to adopt a flexible, sustainable
local offer provision.
approach to identifying a school’s area of need
and matching this to our professional specialist
service. The team can support schools to fulfil
their statutory obligations in line with the
19School Service Level Agreements 2019/20
Specialist Dyslexia, Literacy & Numeracy
Support Service
Statutory and Core Offer Traded Offer
The service supports the statutory functions of Level of Service LBHF state- Independent
the SEN and vulnerable children’s department funded schools/ and out of
in delivering specialist assessment advice and organisations borough schools
interventions. We also participate in the weekly Hourly rate with a £75 per hour Prices on
SEN panels for resourcing, contingency funding minimum purchase application
and applications for Education Health and Care of 2.5 hours weekly
for an academic
Needs Assessments. Close collaboration with year
schools, parent groups and the third sector
Full assessment per £500 Prices on
supports our drive for creative opportunities to day application
maximise the outcomes for children and young
School Based Prices on
people with SEN in local provisions. Training application
Where a pupil has a specialist dyslexia teacher
identified in their education, health and care The service provided can be
plan, the service is able to provide this support. targeted at a whole school, group
Schools are required to ensure that appropriate or individual level and offers the
access arrangements for examinations are made following:
for students. The service is well qualified to
support this process and is able to evidence the • Diagnostic standardised assessments and
additional qualifications required for inspection teaching of pupils with specific learning
by the JCQ examination authorities. A number difficulties (dyslexia).
of secondary schools buy into this facility. Traded • Literacy/numeracy assessment reports.
Offer • Direct teaching for individual pupils or small
groups.
• Contribute to annual reviews.
• Advice on planning individual evidence
based intervention programmes.
• Baseline assessment, target setting, tracking
and evaluation of pupil’s progress.
• Advice on good practice for pupils with
specific learning difficulties as well as
collaborative working with schools to
support curriculum access for pupils with
dyslexia, literacy and numeracy difficulties.
• Assessments for exam access arrangements
including GCSE and A Level.
• Training for teachers and support staff
through school based INSETS and borough
wide events.
20Diagnostic standardised SDLNSS teachers’ time is bought back in a
assessments provided include the minimum of two-hour blocks per week for a
year.
following areas:
• Reading – comprehension accuracy, fluency/ Schools are requested to buy in the support for a
reading rate. full academic year. In the case that the provision
is no longer required, the school must give one
• Processing speed. term’s notice.
• Spelling.
Specialist teachers will agree a yearly Service
• Phonological awareness. Delivery Plan (SDP) with the school and send the
• Working memory. headteacher a copy by half term.
• Auditory comprehension. Within two weeks of the beginning of term,
• Numeracy assessments. specialist teachers will provide agreements which
• Visual-Motor Integration. specify the number of teaching hours per week
and the number of teaching weeks for the term.
• Dyslexia screening.
Specialist teachers will attend at the times
Flexible INSET for teachers and LSAs negotiated with the school. Where a teacher
is available on a variety of topics is unable to attend, e.g. through illness, the
including: school will be informed immediately. Specialist
teachers will provide where appropriate an initial
• Development of whole school specialist assessment and termly progress reports for the
teaching skills. pupils they teach.
• Developing dyslexia friendly schools.
Outcomes of work undertaken will be discussed
• Assessments of early literacy. annually to inform future practice and to ensure
• Use and analysis of running records for that expectations from schools are clearly met
reading. and evaluated.
• The reading process – individual, shared
and guided reading at Key Stage 1 and Contact
Key Stage 2.
Please identify within your application a staff
• The writing process – individual, shared member for us to liaise with to ensure we
and guided writing at Key Stage 1 and are responsive to your request. For further
Key Stage 2. information please contact:
• Supporting pupils with spelling, reading and Gabrielle Nyman
writing difficulties. Head of Inclusion and Specialist Intervention
• Identifying and supporting pupils with Email: Gabrielle.Nyman@lbhf.gov.uk
dyscalculia. Alison Leao
• What is dyslexia? Senior Specialist Practitioner Manager:
SENCO and Inclusion
• Assessments of early literacy.
Email: Alison.Leao@lbhf.gov.uk
Sandra Peyton:
Phone: 07768 301 838
Ameenah Darbar:
Phone: 07776 672 597
21School Service Level Agreements 2019/20
School Health, Safety
and Business Continuity
The following is an introduction to the key
details and benefits of the LBHF Health,
Free-to-All
Safety and Business Continuity SLA These elements of the service specification are
provided by LBHF (for the full SLA please free to all Hammersmith & Fulham educational
get in contact with Mike Sopp). establishments, no matter the funding status:
• School Staff Zone: The provision and use
Introduction of the guidance and templates provided on
the Health & Safety pages of School Staff
Hammersmith & Fulham Council wishes to Zone.
provide schools in the borough with high quality • Forums and Workshops: The attendance
health and safety support, advice, guidance and of a member of the H&S team at school
training through the provision of well trained related and/or school managed forums
and informed professional staff. including Heads Forum, Primary and
In addition to health and safety management, Secondary Business Managers meetings and
the service will include fire safety, emergency any other ad hoc workshops.
planning and business continuity. • Newsletter and School
Communications: Provision of a H&S
The SLA consists of a combination of free-to-all, Newsletter and other communications
Dedicated School Grant funded and charged relating to health and safety matters.
services. The provision of services to each school
will be dependent on the schools employment Dedicated School Grant Funded
status and funding arrangements. Service
For core buy-back services there would be a The following services are available free to
set fee for a set period of time. Charges for schools that are funded via the Dedicated School
training and other additional work will be based Grant (Community*, Voluntary Aided, Trust and
upon the actual training or service provided but Foundation):
indicative costs are included.
22• Contact Visits: Regular contact visits to complaints from parents, staff or Trades
support and enable schools to successfully Union Representatives etc.
self-manage health and safety on a day-to- • Contractors: General support, advice and
day basis. guidance on the selection of competent
• Email and Telephone Advice: The contractors.
provision of advice and guidance to school- • Construction Work: General support,
based staff members. advice and guidance on the meeting of
• CLEAPSS: Access to CLEAPPS guidance, clients duties under CDM Regulations.
Newsletters, Telephone Helpline etc • Educational Visits: Access to the EVOLVE
• Accident Reporting: Access to LBHF system and approval process for any school
accident reporting system. Review of trips undertaken as part of the learning
accident details by competent person and outside the classroom agenda.
statutory reporting of incidents to the • Emergency Planning/Business
Health and Safety Executive under RIDDOR Continuity: Support and advice on the
requirements. development of school plans and testing of
• Accident Investigation: Undertaking such plans.
of accident/incident investigations by a • H&S Audit*: Evaluation of H&S compliance
competent person and generation of report through a supportive assurance programme
with recommendations for remedial action. of audits and site visits.
• Enforcing Authority: Support, advice
*These elements are compulsory for Community
and guidance during formal investigations,
schools so as to ensure the Council meets its
inspections and visits by enforcing
legal obligations and LBHF may prioritize the
authorities (OfSTED, HSE and LFB).
areas of review.
• Staff Issues, Complaints and Claims:
Support, advice and guidance for specific
staff related issues as well as civil claims,
23School Service Level Agreements 2019/20
School Health, Safety
and Business Continuity
Traded Services Fees
Core Buy-Back The following are indicative costs. For further
details please contact the relevant persons
Academy, Free and Private schools may buy-back below.
into the service offered by the Corporate Safety
Team to DSG funded schools as a core buy-back Buy-Back Nursery Primary Secondary
for a set period of time. Dedicated £600 £1,200 £2,400
School Grant per annum per annum per annum
Where schools wish to buy-back into the core service level
services, a Service Level Agreement will be drawn
Chargeable Nursery Primary Secondary
up between Hammersmith & Fulham Council services
and the school.
Training Each course will be quoted individually but
Further details can be obtained from the LBHF (ALSS) indicative costs are £60 for half-day and
£120 for a full-day
School Health, Safety and Business Continuity
Adviser. Other The rate per day will be £100 per hour or
Services £500 for a day (8 hours)
(Fire Risk
Assessing)
Ad-Hoc Chargeable Services
The following are available: Contacts
• Training (Adult Learning and Skills Mike Sopp
Service): A comprehensive range of learning Phone: 020 8753 3728
and development opportunities are offered Email: Michael.sopp@lbhf.gov.uk
via the ALSS in conjunction with the School Corporate Safety:
Health, Safety and Business Continuity Phone: 020 8753 4681
Adviser. Schools will be made aware of the Email: corporatesafety@lbhf.gov.uk
courses available at the commencement of Training Adult Learning and Skills
the autumn term Lisa Lamb
• Fire Risk Assessment: Fire risk assessments Phone: 020 8753 6335
can be completed and reviewed for schools Email: lisa.lamb@lbhf.gov.uk
by a specialist fire safety expert Fire Risk Assessment
David Nimmo
Phone: 020 8753 1891
Email: david.nimmo@lbhf.gov.uk
24Business Intelligence
Introduction Enhanced BI Offer
The Business Intelligence (BI) Service at LBHF
Council consists of a wide range of experienced Primary £500 per annum
analysts who deliver analytical products across Secondary £1000 per annum
the Council and for Schools. Using the latest
technology, the service brings together a wide Schools benefit from a number of products
range of data sources to identify patterns, trends including:
and performance related issues. The Service
currently completes all statutory returns for the • FFT Aspire Subscription (same as the
local authority including: basic offer)
• The October, January and May School • School Profile (same as the basic offer)
Census • Pupil Premium Product – By analysing
• The Early Years Census historical data the BI Service is able to
identify pupils who are entitled to Pupil
• Attainment up to KS5 and Assessment Premium but are currently not receiving
Submissions it. In December, the Service will generate
• The Alternative Provision Census individual lists for each school allowing
• The School Workforce Census schools to contact parents and ensure all
available pupil premium is claimed. This
The service has two offers for schools – a Basic allows schools to make any necessary
and Enhanced offer. changes before the January School Census
closes which is used by the Government to
calculate school pupil premium allocations.
Basic BI Offer
• School Census Dashboard - Two licenses
The basic offer is free and covers the following to access an interactive School Census
products: Dashboard that allows schools to interrogate
School Census data for the last 6 years.
• Fischer Family Trust Aspire Tool. This tool
allows schools to evaluate performance via 8
easy to understand reports. Utilising a range
of simple gauges, charts and tables, the Contact
dashboards allow you to quickly compare Duncan Smith
your attainment and progress to both Head of Business Intelligence
national and similar schools. Phone: 020 8753 2551
Email: duncan.smith@lbhf.gov.uk
• School Profile (September) A detailed
school profile containing all statistics for
each school including attainment, roll
and workforce information. This profile
contains attainment broken down by
various characteristics such as FSM, SEND
and ethnicity. All data where possible is
benchmarked to national data sources.
This customised profile will be available to
individual schools in September.
25School Service Level Agreements 2019/20
Family Support
Traded offer
The benefits of investing in our traded offer:
• A systemically trained practitioner based
in your school and working as part of the
school team to support the whole school
population, including pupils that live out of
the borough
• A practitioner trained in brain development
and the potential impact of early life trauma
on children and young people
• Greater flexibility in tailoring practitioner
time to the needs of the school
• Easy access to consultation and advice, and
individual casework with young people and
their families, using interventions that are
shown to make a difference.
• A practitioner who has strong links with
the social work teams and can access
these services, including access to the
local authority case management system,
providing more timely and improved
information sharing.
• Management & supervision provided by
Family Support, along with a comprehensive
skills development programme.
Our local Family Support offer is delivered
by Family Support (www.family-support.
org.uk). Family Support was established by
Hammersmith and Fulham Council in April 2018
as a Local Authority Trading Company with the
mission of supporting local families to give their
children the best start in life.
Family Support delivers services that aim to
reduce the potentially damaging impact of
early life toxic stress. Reducing the impact of
toxic stress caused by early life trauma (often
called Adverse Childhood Experiences) is the key
determinant in maximising the chances of good
physical, mental and emotional health. Many of
the behavioural issues that children exhibit are a
direct result of this early life trauma; managing
this has to involve a trauma based approach not
just behaviour management.
26Family Support will work
with pupils, staff, parents
and carers
Annual and Term Time Offer:
Term Time 1 day per week: £9,471
38 weeks at (plus VAT)
Full Time 1 day per week: £12,495
52 weeks at (plus VAT)
Pay as You Go £130 per half day £260 per day
(plus VAT)
Independent and out-of-borough schools – price
on application
27School Service Level Agreements 2019/20
Human Resources (HR)
About us “The advice we receive from our consultant is
invaluable. We really benefit from her detailed
Our dedicated and experienced team of School knowledge, exemplary professionalism and vast
HR experts has more than 20 years’ experience experience. What we appreciate the most is that she
of providing HR consultancy to schools within consistently goes the extra mile in terms of employee
the London Borough of Hammersmith & relationships, swiftly gaining the trust of all staff she
Fulham. deals with.”
This makes us uniquely placed to understand H&F Head Teacher
the borough’s schools and the increasingly
challenging environment that school leaders are
What our customers say
working in. We want to work with you to make a difference
in education and deliver the best possible
We know that you need prompt and effective
outcomes for children. We care about schools
support in dealing with difficult HR issues,
and aim to deliver a consistently excellent service.
freeing your time to focus on the demands of
But don’t take our word for it, read what our
running a busy school.
customers say about us.
Our service to you “As Head of School, I have total confidence that my HR
needs will be met and that I will receive consistent and
We offer unlimited access to telephone, email or
high-quality advice and support. I do not hesitate in
onsite HR support, Monday to Friday, 8.30am-
highly recommending them to other schools.”
5.30pm.
H&F Head of School
We will visit you at your school at your request “The advice, guidance and support we receive
and learn about your school’s culture and from HR services are always of the highest calibre.
objectives to ensure that we provide the support Our HR colleagues take time to make strong and
you need. very productive professional relationships to the
We have very strong working relationship with benefit of our work in school. I have no hesitation
experts in Education and Schools Finance so that in recommending this team to other schools and
we can provide joined-up support when you settings.”
need it. WCC Head Teacher
We provide you with updates to ensure that you “As a Headteacher, it is essential for me to know that
are informed about the latest legal and HR issues I can trust the adviser and the advice implicitly and
facing schools. build up a rapport. We are fortunate to have that
relationship and I value it enormously.”
We offer a DBS checking service, recruitment H&F Head Teacher
advertising service, occupational health service,
contracts of employment and variation letters.
We provide training that is relevant and tailored
to your needs, as well as regular HR surgeries
and an annual employment law conference.
28Our packages “We have had lots of support from Schools HR over the
past year and the advice and support given has been
We offer two service options – an All-Inclusive fantastic”
package and an Entry package – so that you can H&F Head Teacher
choose the service that best meets your needs. £130 Per employee per year
There are no hidden costs, so you can budget
effectively. Entry package
All-Inclusive package For essential support when you need it.
Our Entry package provides HR consultancy
Unlimited service for peace of mind support, access to your own dedicated HR
The All-Inclusive package includes all your HR Consultant and the other members of the
needs: School’s HR team – but with a fixed amount of
time provided annually to the school.
• Our All-Inclusive package provides you with
comprehensive. The Entry package includes an annual fixed
• Competitively priced at £130 per employee amount of HR support to be used as you wish as
per year. follows:
• Unlimited HR consultancy and administrative School size Allowance Cost
support.
Very small schools (up 9 days consultancy a £2,340 pa
• Unlimited advice, visits, attendance at to 25 employees) year (63 hours)
meetings, tailored to the needs of your Small schools (less 12 days consultancy a £3,100 pa
school, so you can concentrate including than 50 employees) year (84 hours)
formal hearings and appeals, hands on Medium schools (up to 24 days consultancy a £6,200 pa
support on the things that really matter. at 90 employees) year (168 hours)
misconduct and grievance investigations. Large schools (more 36 days consultancy a £9,300 pa
• You will have access to your own dedicated than 90 employees) year (273 hours)
HR Consultant.
• Unlimited assistance with drafting reports The Entry package includes:
and letters. supported and the other • Advice, visits, attendance at meetings,
members of the School’s HR. including formal hearings and appeals,
• Support in managing relationships with the hands on support at misconduct and
trade unions. team, who will be available to grievance investigations.
guide you through all your queries from start • Assistance with drafting reports and letters.
to finish. • Support in managing relationships with the
• Administrative support service i.e. issuing of trade unions.
employment contracts and variation letters.
Additional services that can be purchased to
• Attendance at regular HR briefings on enhance the Entry package include:
relevant topics such as SCR training.
• Additional days can be purchased at a daily
• Attendance at the annual employment law rate of £325 as and when required.
conference.
• The administrative support service i.e. issuing
of employment contracts and variation
letters which can be purchased at a cost of
£13.75 per employee per year.
29You can also read
