Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service

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Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
Scrutiny Committee February 2021

                                                                      Agenda Item 8
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                Andy Emerson, Thrive Tribe Head of Service Delivery
                 Dan Rogers, One You Lincolnshire Head of Service

1     | SlideSalad | Date 2018
Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
One You Lincolnshire
                                 Year One In Review

                                      8,000 Referrals
                                      Despite mobilisation and Covid restrictions
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                                      heavily reducing the practical delivery time in
                                      year one, levels of referrals were encouraging.

                                      Covid Restriction Impact
                                      GP referrals dropped dramatically from March.
                                      Key sub contractors ceased delivery and our
                                      core team picked up additional delivery.

                                      All Pathways Operational
                                      The team have shown incredible resilience,
                                      innovation and adaptability to keep all pathways
                                      open and accept increased referrals.

2     | SlideSalad | Date 2018
Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
Timeline Slides
                                                     Progress Through Year One

                                                               2019
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                             Quarter Two
             One You Lincolnshire launches in July with 40
       members of staff coming onboard in the first quarter.
              The team undergo training and source clinic                              Quarter Three
                                 locations.                            Referral generation begins as Primary and Secondary
                                                                        care meetings are booked to present the benefits of
                                                                                  the integrated lifestyle service.
3     | SlideSalad | Date 2018
Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
Quarter Four
                                                                     3200 people joined the service and 1447 quit dates
                                                                       are set across our stop smoking service as we
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                                                              2020     approached run rate on many of our pathways.
                                                                           Innovative Man v Fat Leagues began.

                             Quarter One
         Sub contractors such as Slimming World, WW and
             smoking cessation partners in GP surgeries and
                Pharmacies temporarily close their doors.
4     | SlideSalad | Date 2018
Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
Referral Demographics
                                                                                60 and
     Breakdown Of Referrals                                                               18 - 34
                                                                                 Over
     Over 8,000 Lincolnshire residents accessed integrated lifestyle services              28%
                                                                                 23%
     throughout the first year of operation.

                                                                                45 - 59   35 - 44
                                                                                 32%       17%
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5     | SlideSalad | Date 2018
Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
Balance Of
      Referrals
                                                                               Self
                                                                              Referral
                    Primary Care Leads The Way
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                                                                               22%
                    Almost half of all referrals coming from primary care.               Primary
                    Awareness of the service is high across Lincolnshire.                 Care
                                                                                           49%
                    SATOD Supports Secondary Care                            Seconda
                    The majority of referrals from secondary care are from    ry Care
                    midwives into the smoking in pregnancy service.             29%

                    Majority Of Smokers Still Self Refer
                    These are year one figures before self referral was an
                    option other than for smoking.

6     | SlideSalad | Date 2018
Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
7
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| SlideSalad | Date 2018
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Numbers

                           residents able to access the service.
                                                                                                                                                                                                                                                                                                                                                                                                                      High Flow From January

                                                                                                                             Recovery Stepped Up In July
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Initial Six-Month Mobilisation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Year 1 Referral

                                                                                                                                                                                                                                                                                                                   we established ourselves within Lincolnshire.

                                                                                                                                                                                                                                                                             Substantial Drop In Mid March
                                                                                                                                                                                                                            Lockdown measures had a significant impact as
                                                                                                                                                                                                                                                                                                                                                                    Run rates were close across several pathways as
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Referrals grew as the service recruited and trained
                                                                                                                                                                                                                                                                                                                                                                                                                                               staff and presented to primary and secondary care.

                                                                   The introduction of self referral saw more Lincolnshire
                                                                                                                                                                traditional visits to primary care changed dramatically.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   500

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 200
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       300
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             400

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           100

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           0

                                                                                                                                                                                                                                                                                                                                                                   01/07/2019 - 07/07/2019
                                                                                                                                                                                                                                                                                                                                                                   15/07/2019 - 21/07/2019
                                                                                                                                                                                                                                                                                                                                                    29/07/2019 - 04/08/2019
                                                                                                                                                                                                                                                                                                                                   12/08/2019 - 18/08/2019
                                                                                                                                                                                                                                                                                                                   26/08/2019 - 01/09/2019
                                                                                                                                                                                                                                                                                                                  09/09/2019 - 15/09/2019
                                                                                                                                                                                                                                                                                                                 23/09/2019 - 29/09/2019
                                                                                                                                                                                                                                                                                                                07/10/2019 - 13/10/2019
                                                                                                                                                                                                                                                                                                               21/10/2019 - 27/10/2019
                                                                                                                                                                                                                                                                                                              04/11/2019 - 10/11/2019
                                                                                                                                                                                                                                                                                                             18/11/2019 - 24/11/2019
                                                                                                                                                                                                                                                                                                             02/12/2019 - 08/12/2019
                                                                                                                                                                                                                                                                                                  16/12/2019 - 22/12/2019
                                                                                                                                                      Year 1

                                                                                                                                                                                                                                                                                          30/12/2019 - 05/01/2020
                                                                                                                                                                                                                                                                                  13/01/2020 - 19/01/2020
                                                                                                                                                                                                                                                                            27/01/2020 - 02/02/2020
                                                                                                                                                                                                                                                                            10/02/2020 - 16/02/2020
                                                                                                                                                      Year 2

                                                                                                                                                                                                                                                                    24/02/2020 - 01/03/2020
                                                                                                                                                                                                                                                   09/03/2020 - 15/03/2020
                                                                                                                                                                                                                                  23/03/2020 - 29/03/2020
                                                                                                                                                                                                                           06/04/2020 - 12/04/2020
                                                                                                                                                                                                                           20/04/2020 - 26/04/2020
                                                                                                                                                                                                     04/05/2020 - 10/05/2020
                                                                                                                                                                                18/05/2020 - 24/05/2020
                                                                                                                                                               01/06/2020 - 07/06/2020
                                                                                                                                                               15/06/2020 - 21/06/2020
Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
Referral Pathways
                                                                                          Health Coaches
                                                                                                13%

                                                                                Drink Less
                    Go Smoke Free Dominates                                         7%
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                    In line with the service specification, the majority of
                                                                                                               Go Smoke Free
                    clients in the service are to stop smoking                                                     45%

                    Drink Less Struggles                                      Move More
                                                                                18%
                    Those drinking more than 14 units without alcohol
                    dependency have not been identified in primary care

                    Health Coach support essential
                                                                                              Eat Well, Lose
                    A high number of clients with low motivation or                               Weight
                    confidence have been supported into other pathways                             17%

8     | SlideSalad | Date 2018
Scrutiny Committee February 2021 - Andy Emerson, Thrive Tribe Head of Service Delivery Dan Rogers, One You Lincolnshire Head of Service
Covid Response
                                               Essential services continued to be delivered
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                 All Pathways Open                    NRT Delivered To The Door                    Offline Support

             Our agile response meant that all        Our remote service has supported        Many of our clients are not IT
             members of the team were able to           over 2500 quit attempts with a    literate. We have increased phone
              host their sessions from home.                success rate of 60%.          support and traditional resources.

9     | SlideSalad | Date 2018
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Covid Response

                    With the closure of leisure centres and gyms, there was reduced capacity across the
                    service to offer instructor led physical activity sessions at an appropriate intensity for our
                    clients. The Other Room was created inhouse as a platform to deliver structured
                    sessions for all abilities. Sessions from chair-based activity, yoga, mobility and even “The
                    Sweat Room” for more advanced users can be accessed with live instructors or
                    accessed later from the vault. This has been a hugely powerful tool with over 800 people
                    accessing the service to date.

10     | SlideSalad | Date 2018
Notable Challenges
                                                  Further developments will assist in future outcomes

                                    Health Checks
                                                          CHALLENGE 1
 Only 52 people were referred following Health
         Checks. Easier referral method needed to
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                       capture this essential audience.
                                                                                                  NHS Optimisation Policy
                                                                              CHALLENGE 2         Still not in operation. Those who need to
                                                                                                  lose weight prior to operation would be a
                                                                                                  key demographic from the original spec.
       Low Levels Of Alcohol Screening
        Identification of those drinking >14 units of
                                                          CHALLENGE 3
               alcohol without dependency to refer into
                             the service has been low.                                            Limitation of GP Referrals
                                                                                                  Lower numbers of GP visits from March
                                                                              CHALLENGE 4
                                                                                                  hugely affected the service.

11     | SlideSalad | Date 2018
Next Steps
                                                 Future developments to maximise service impact

                                                                                                                 Older Population Support
                                                                                                                 Explore opportunities to increase
                                                                                   Community Provision
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                                                                                                                  support for the healthy ageing
                                                                                   Development of community
                                                                                                                         post 60 agenda.
                                                      Health In Pregnancy          support fund to maximise
                                                       Introduction of physical     opportunities for those in
                    Evaluation of Targets             activity through pregnancy      areas of deprivation.
                     New targets to be set and         and focused resource to
                        discussed in line with         develop SATOD work.                                          Step 4
                       significant changes to
                        delivery in year one.                                      Step 3

                                                      Step 2

                     Step 1

12     | SlideSalad | Date 2018
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13     | SlideSalad | Date 2018
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                                  Questions

14     | SlideSalad | Date 2018
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