WIS/ASRA On course - with the right compass - Umbraco.io
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WIS/ASRA On course – with the right compass
WIS/ASRA –
All the advantages at a glance
Always up-to-date and precise information for workshop orders in WIS
The Workshop Information System (WIS) supplies all the technical descrip-
tions and information that service employees need to perform maintenance
and repair operations. It supplies data that is relevant to the workshop
order. Current, precise information supports service employees in efficient
workflows and accurate order processing.
Reliable data for cost estimates in ASRA
Data retrieved with ASRA provides the foundation for precise cost
estimates. This data is necessary for accurate invoicing. It helps service
employees to find the right operation items for service work. ASRA matches
the damage codes to work operations and ensures a seamless chain of
information. If an existing workshop order is modified, ASRA supplies all
necessary information to the service employee.
WIS/ASRA – the service employee‘s
compass for correct maintenance and
repairs based on high-quality information.
Flexible &
applicable to all
model series
Flexible application options
WIS and ASRA are two independent
applications that can be ordered together
or separately. As a standalone application,
WIS comprises the modules
• WIS (Workshop Information System),
• MSS (Maintenance Service System),
• SSL (Damage Code List) and
• WSM (WIS Service Media).
Category- and model series-independent
support with MSS
The MSS module assists with vehicle main-
tenance across all categories and model
series with features such as the quick, easy
creation of service sheets. If WIS is operated
in combination with ASRA, operation texts,
standard texts, flat rates and work units are
fully integrated and available through the
ASRA module.
Overview and clarity Thanks to a modular design and flexible operation ■ 1. Vehicle identification Vehicle identification builds the basis for successful searches for docu- ments and maintenance scopes. The vehicle context is always visible. When a complete vehicle identification number (VIN) is entered, the vehicle data card is accessed and the vehicle type, vehicle model designation, engine model designation and major assembly model designation are entered automatically. ■ 2. Module bar The modules are shown in the module bar on the left. With one click the user can switch between the modules WIS, MSS, SSL and ASRA or call up WSM directly. WIS screen
Online
connection to
RetailFactory ■ 3. Control bar
An additional control – the control bar – defines criteria for efficient system
operation. Search criteria must be defined before a search, for example, in
order for the search to be run. Improved user prompts lead to faster search
results.
■ 4. Standard functions
Standard functions exist for all modules. They make it possible to perform
tasks such as displaying the data card, deleting the current search and
vehicle context, showing the search context, opening the online help, and
creating feedback.
■ 5. Content section
This section offers plenty of space, especially for displaying documents.
Controls are clearly arranged in a bar.
ASRA screen
Product information Functions and data content Data supply Operating variants WIS SSL (Damage Code List) The regular supply of data (data For using WIS/ASRA, we recom- · Testing and repair work – · Identification of the damage code updates) occurs via the Internet mend the online connection (online Maintenance and care automatically in online operation. operation) to the central Mer- · Circuit diagrams (electrical ASRA cedes-Benz server for WIS/ASRA: components, hydraulic com- · Operation texts and standard texts the RetailFactory. The operating ponents, pneumatics) · Flat rates and work units costs for this will be borne by · Service information – Service Mercedes-Benz AG until further measures and instructions WSM (WIS Service Media) notice. Advantages include: · Aftermarket installations and · W&G or FFV-related videos and · Operation free of charge conversions animation on maintenance, · Daily document updates in WIS · Test and adjustment values as diagnostics, repair · Eliminates the need for DVD data well as tightening torques · Introduction into Service manuals, updates · Filling capacities and specifi- system descriptions cations for operating fluids · Troubleshooting guidelines To operate the EPC, please also · Repair materials and tools – · Aftermarket installations note the „hardware and software Forms and certificates requirements“ in XENTRY Portal. MSS (Maintenance Service System) · Identification of service and maintenance sheets
Languages
The user interface and content is available in these languages: Your personal contact person
German Norwegian*
Mercedes-Benz and smart dealers can receive information about
English Russian ➔ ordering WIS/ASRA in the Mercedes-Benz XENTRY Portal.
French Slovenian*
Spanish Polish
https://xentry.daimler.com/
Portuguese Greek
Italian Turkish
Dutch Japanese
Danish US English* Independent operators can acquire online access authorization
Finnish Czech
➔ directly through Mercedes-Benz B2B-Connect or Service &
Hungarian Romanian Parts net.
Korean Bulgarian*
Chinese (simplified) Slovak* https://www.service-and-parts.net/
Swedish https://b2bconnect.mercedes-benz.com/
* Partial content available in If certain data is not available in the
these language. selected language, the next document
that is preselected and available in the
system will be shown
(= language cascading).
You can find further information on WIS/ASRA in the XENTRY Portal: https://xentry.daimler.com/ Mercedes-Benz AG, Mercedesstr. 120, 70372 Stuttgart · GSP/ORS · 03/2020 Printed in Federal Republic of Germany
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