SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia

 
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
DHL EXPRESS

SERVICE & RATE
GUIDE 2020
      MONGOLIA
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 The International   Services   How to Ship        Shipping Tools   Zones and Rates
 Specialists         Page 4     with DHL Express   Page 14          Page 15
 Page 2                         Page 10
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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CONNECTING YOUR WORLD

            Operating in

            220+           countries and
                           territories worldwide         260+                ​aircraft

                   3,000+                                 3,000+
                   ​facilities                            ​ ights per day
                                                          fl
                                                          (commercial and
                                                          non-commercial)

                                                          300+
                                                          ​TAPA* certifications

                                             400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
                                             million+
                                             shipments
                                                                            34,000+
                                                                            v​ ehicles (own, leased,
                                             per year
                                                                             subcontracted trucks
                                                                             and vans)

                   100,000+                                     84,000+
                                                                ​Service Points
                    ​employees

                                                            Figures are approximate as of the end of 2018
                                                         *TAPA = Transported Asset Protection Association
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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DHL Service & Rate Guide 2020: Mongolia

THE INTERNATIONAL SPECIALISTS
    The International                                       How to Ship                   Shipping                   Zones and
                                    Services
       Specialists                                        with DHL Express                 Tools                       Rates

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.

Through our Certified International Specialist Program we             This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the requisite                  you with your international shipping needs, and to see what best
knowledge they need to do their job competently and                   fits your needs from our wide range of products and services.
confidently – and that’s good news for both employees and             Should you have any questions, please get in touch with your
customers. As Certified International Specialists you can rely on     DHL Account Manager or visit us at dhl.mn.
DHL Express as the experts in international express.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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DHL Service & Rate Guide 2020: Mongolia

SERVICES
    The International                                            How to Ship                     Shipping                       Zones and
                                      Services
       Specialists                                             with DHL Express                   Tools                           Rates

     Export            Import           Domestic         DHL Express                            Optional                             Customs
                                                                            E-commerce                             Surcharges
    Services          Services          Services          Envelope                              Services                             Services

Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL Express Worldwide
Our most popular product, DHL Express Worldwide, offers an end of business day delivery service around the world for pieces up
to 70kg and shipments up to 1,000kg.

We deliver reliably and quickly to more global destinations across a single integrated network than any other express delivery
company.

Our international services at a glance

                                                                                                 DHL Express Worldwide

                                                                                              Delivery by the end of the next
Service description
                                                                                                  possible business day

Money-back guarantee                                                                                         No

Countries and territories covered                                                                     More than 220

Delivery attempts                                                                                            2

Maximum piece weight (not on pallet)                                                                        70kg

Maximum pieces per shipment                                                                                   –

Maximum piece dimensions (L x W x H)†                                                                120 x 80 x 80cm

Maximum pallet weight                                                                                      300kg

Maximum shipment weight                                                                                    1,000kg

Maximum pallet dimensions (L x W x H)                                                               120 x 120 x 160cm

†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging

equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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DHL Service & Rate Guide 2020: Mongolia

SERVICES
    The International                                       How to Ship                   Shipping                Zones and
                                    Services
       Specialists                                        with DHL Express                 Tools                    Rates

     Export           Import          Domestic       DHL Express                          Optional                     Customs
                                                                       E-commerce                    Surcharges
    Services         Services         Services        Envelope                            Services                     Services

        IMPORT SERVICES
        With our DHL Express Worldwide Import product, you can import shipments
        from over 220 countries and territories in the world. This is more than any
        other express delivery company can offer. What’s more, customers in, say, the
        USA can order an import from China not just to the USA, but to other
        destinations as well. We call this a third country shipment.

        There is no need for local brokers or forwarders to get involved in any part of
        the process. You are in full control, and able to manage all aspects of your
        imports in a very simple way.

        You can order an import from another country, to be delivered to your country
        or any other destination, by using our dedicated electronic shipping solution
        for imports. You will have one account number, one invoice in a single currency
        and a fixed price that means you know exactly what you will pay.

        DOMESTIC SERVICES
        We recommend our domestic services if you want to ship documents or goods
        between cities of Mongolia. Please contact our customer services team on (11)
        310919 for more information.

        DHL EXPRESS ENVELOPE
        Our DHL Express Envelope service provides door-to-door international
        delivery of lightweight document shipments by the end of the next possible
        business day. It also offers you carbon neutral shipping at no extra charge.
        Its features include:

        nn     Up to 200 grams
        nn     Global coverage
        nn     Document shipments only
        nn     Packaging envelope included
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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DHL Service & Rate Guide 2020: Mongolia

SERVICES
     The International                                         How to Ship                 Shipping                      Zones and
                                     Services
        Specialists                                          with DHL Express               Tools                          Rates

      Export           Import          Domestic          DHL Express                      Optional                              Customs
                                                                       E-commerce                           Surcharges
     Services         Services         Services           Envelope                        Services                              Services

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
                                                                          DHL’s On Demand Delivery tool keeps receivers informed
                                                                          of shipment progress, allowing them to reschedule,
nn   Global reach
                                                                          reroute, release or conveniently collect from a DHL
nn   Express options
                                                                          Service Point. It is an innovative, easy-to-use, mobile-
nn   Duties and taxes paid options and customs expertise
                                                                          friendly service, especially for residential deliveries.
nn   Easy returns solutions

                                                                          Designed to enhance the online shopper’s experience,
Fast, flexible and easy
                                                                          especially for residential deliveries, the service is
Consumers expect everything ‘on demand’ – anytime, anywhere.
                                                                          available globally, meaning consistent service standards
DHL shipping options give customers a distinct competitive
                                                                          and a harmonized user experience.
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease.
                                                                                                Scheduled delivery     Signature release/
                                                                                                                      leave your signature

                                                                                                Leave with neighbor      Collect from
                                                                                                   or concierge          Service Point

                                                                                                Alternative address      Vacation hold

                                                                       Discover and grow
                                                                       Visit discover.dhl.com to learn more about how DHL helps
                                                                       e-commerce companies ranging from start-ups to large
                                                                       enterprises, advising them on how to grow internationally.
                                                                       Our e-commerce focussed country guides, white papers such as
                                                                       ‘The 21st Century Spice Trade’, customer and trend research and
                                                                       market intelligence tools can enable you to better understand
                                                                       your customers and shipping requirements to take the next step
                                                                       in your e-commerce journey.

                                                                       Our customers go global with ease and speed, maximizing the
                                                                       enormous potential of international e-commerce.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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DHL Service & Rate Guide 2020: Mongolia

SERVICES
     The International                                                 How to Ship                  Shipping                     Zones and
                                          Services
        Specialists                                                  with DHL Express                Tools                         Rates

      Export              Import            Domestic           DHL Express                         Optional                            Customs
                                                                               E-commerce                           Surcharges
     Services            Services           Services            Envelope                           Services                            Services

OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from                    Direct Signature                                       View charges
non-standard deliveries and billing options to climate neutral                 If you are sending sensitive documents or high value contents
shipping. You have the flexibility to choose the best service for              you can request DHL to obtain a direct signature from the
your needs with our express delivery services worldwide.                       consignee or a representative at the delivery address. DHL will
Contact Customer Services to learn more.                                       ensure your shipment is not re-directed, or delivered at an
                                                                               alternative address.
Duties and Taxes Paid                                    View charges
DHL Express can arrange for the shipper or a third party to be                 Residential Address                                     View charges
billed for any duties and taxes payable at destination, rather                 Customers shipping to a home or private residence can activate
than the receiver of the shipment being billed. Charges apply                  specific delivery options by designating the delivery address as
whenever the shipper requests that duties, taxes or other                      residential. For such shipments, DHL Express will proactively
regulatory fees be billed outside of the destination country.                  notify the receiver via email or SMS about the shipment’s
                                                                               progress. Receivers can then select the most suitable delivery
Dedicated Pickup and Delivery                           View charges           option on the On Demand Delivery website.
If your business needs a dedicated vehicle to collect or deliver
unusual shipments or a pickup or delivery outside normal                       Packaging                                               View charges
business hours, we can arrange this for you.                                   We offer a range of high-quality DHL-branded packaging items.
                                                                               One-off flyers, envelopes and smaller boxes are free of charge.
Shipment Preparation                                     View charges          Larger boxes and tubes can be ordered through Customer
This is a convenient, fast and reliable service for seasonal                   Services and will be provided by the courier at time of pickup,
or irregular shipments that require extra resources for their                  a charge applies.
preparation. DHL manages the entire process of waybill
preparation, content selection, labelling and packaging,                       Change of Billing                                         View charges
then sends the shipments to the designated domestic or                         This applies when a customer requests a change of defined
international addresses.                                                       billing information on an already issued invoice, and which will
                                                                               result in a reissuing of the invoice and, in case of an account
                                                                               change, crediting of the old account and debiting of the new.

For a full list of optional services, please visit dhl.mn/optional_services.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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DHL Service & Rate Guide 2020: Mongolia

SERVICES
     The International                                                 How to Ship                    Shipping                    Zones and
                                          Services
        Specialists                                                  with DHL Express                  Tools                        Rates

      Export             Import             Domestic             DHL Express                         Optional                          Customs
                                                                                 E-commerce                          Surcharges
     Services           Services            Services              Envelope                           Services                          Services

SURCHARGES
                                                                                 Non-Stackable Pallet                                    View charges

In order to maintain a consistently high level of service, in                    This fixed surcharge is applied to every pallet within a shipment
specific circumstances DHL Express levies a surcharge for                        that cannot be stacked, either on request by the shipper, or
exceptional activities, ensuring that these surcharges are fair for              because of its shape, content or packaging. This surcharge
all of our customers.                                                            applies to domestic and international shipments.

Remote Area                                                       View charges   Address Correction                                      View charges

This surcharge applies when a shipment is collected from                         This fixed surcharge is applied to any shipment that has an
or delivered to a location that is distant or difficult to serve.                incorrect delivery address at the time of pickup and the delivery
The Remote Area surcharge applies to international and                           cannot be fulfilled after making efforts at the destination to
domestic shipments.                                                              determine the correct address. This surcharge applies to
                                                                                 domestic and international shipments.
Overweight Piece                                                  View charges
A fixed surcharge is applied to every piece, including a                         Security Charges                                        View charges
pallet that exceeds a scale or volumetric weight of 70kg.                        Additional surcharges may apply when shipping from or to a
The Overweight Piece surcharge applies to domestic and                           destination country where DHL is operating at elevated risk due
international shipments.                                                         to continuous state of war, civil unrest, or continuous threats
                                                                                 from terrorism (Elevated Risk), or when shipping to a
Oversize Piece                                                    View charges   destination country that is subject to trade restrictions imposed
This fixed surcharge applies to every piece, including a pallet,                 by the UN Security Council (Restricted Destination).
with a single dimension in excess of 120cm. The Oversize Piece
surcharge applies to domestic and international shipments.

For a full list of surcharges, please visit dhl.mn/surcharges.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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DHL Service & Rate Guide 2020: Mongolia

SERVICES
    The International                                              How to Ship                   Shipping                    Zones and
                                        Services
       Specialists                                               with DHL Express                 Tools                        Rates

      Export             Import           Domestic          DHL Express                         Optional                          Customs
                                                                            E-commerce                          Surcharges
     Services           Services          Services           Envelope                           Services                          Services

CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with
extensive knowledge and experience of dealing with customs
topics worldwide. For your peace of mind, we provide a wide
range of customs support for standard as well as non-routine
customs-clearance processes. By making sure that clearance is
a smooth and efficient process, we ensure your shipments arrive
as quickly as possible, and leave you free to focus on your core
business. With our online tool (tas.dhl.com) we provide essential
customs information to help you prepare your shipments.

Disbursement                                             View charges
At the receiver’s request, DHL credit or cash is used to fund the
clearance, duty and tax charges relating to a shipment or piece,
instead of the receiver using their own bond or credit line.
The customs process is accelerated, with DHL making prompt
payment of relevant charges while the receiver defers payment
until an agreed date.

Advance Payment                                       View charges
The service covers any import of a non-document shipment for
which DHL has paid or used its customs credit line advancing
customs duties, taxes or regulatory charges on behalf of those
importers with whom DHL has no contract. The charge is based
on the credit advanced or guaranteed and is subject to a
standard minimum.

Formal Clearance                                       View charges         prior to final clearance by the importer or designated broker.
Applied in selected countries, when importing goods with an                 Bonded Transit applies to both export and import shipments
aggregated declaration value or weight exceeding the limits set             whenever DHL is required to open, manage or report any form
by destination customs authorities, or due to other regulatory              of transfer under bond using our own guarantee.
requirements are excluded from routine clearance procedures
                                                                            Export Declaration                                     View charges
Bonded Storage                                            View charges      Applies in countries where an export declaration is required
Storage charges apply when the shipment cannot be released by               for shipments containing controlled commodities or exceeding
customs due to inaccurate or missing paperwork. Charges take                a certain value threshold or weight. Depending on origin
effect three calendar days after the freight arrival date or broker         country, shippers that submit a declaration online may avoid
notification, whichever is later. The charge applies to the duty            the local charge.
and taxes payer.
                                                                            Multiline Entry                                         View charges
Bonded Transit                                        View charges          A service charge will be assessed for multiline item entries with
A bonded shipment occurs when DHL is requested to move                      more than five lines. An example would be – one shipment with
non-document foreign-origin goods to a location other than the              multiple products or multiple invoices. All products require
regular DHL gateway at destination. Bonded Transit is normally              identification and must be classified under separate harmonized
operated within a country or customs union, and is necessary                tariff numbers.

For a full list of customs charges, please visit dhl.mn/customs_services.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS MONGOLIA - DHL Mongolia
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DHL Service & Rate Guide 2020: Mongolia

HOW TO SHIP WITH DHL EXPRESS
    The International                                       How to Ship                   Shipping                  Zones and
                                    Services
       Specialists                                        with DHL Express                 Tools                      Rates

          Preparing Your Shipment                      Packaging Your Shipment                       Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

      1       Shipment weight
              Please weigh and measure your shipment. If you are
              sending a large but lightweight shipment, where its
                                                                                 Height

              volumetric (dimensional) weight exceeds its actual
              weight, the cost of the shipment is calculated on the space
              your consignment takes up on the aircraft. This is a                        Length
              standard IATA method. To calculate the volumetric weight                                                Width
              of your shipment, simply multiply the length by height by
              width in centimeters, then divide the total sum by 5,000
              for each piece in the shipment. Any piece in the shipment
              may be re-weighed and/or re-measured by DHL to
              confirm this calculation.

      2       Documentation required: waybill
              All shipments sent with DHL Express need to have a fully
              completed DHL waybill or label securely attached to each
              piece. This will enable the successful movement of your
              shipment through the DHL network. Each waybill or label
              is individually numbered to allow you to track your
              shipment from collection through to delivery. Your
              shipment may also need to be accompanied by customs
              documentation, such as a commercial or proforma
              invoice, as well as additional paperwork depending on the
              contents and value of the shipment and the country you
              are sending to.

      3       Documentation required: invoice
              A commercial or proforma invoice is required when
              sending non-document shipments to countries and
              territories outside your origin country or customs union.
              This is essentially a declaration containing all the details
              of a transaction and is used by customs authorities to
              assess if duties or taxes are payable. A commercial invoice
              is used when goods are part of a commercial transaction
              or intended for resale. A proforma invoice is used when
              sending goods of no commercial value (for example,
              when sending samples).
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DHL Service & Rate Guide 2020: Mongolia

HOW TO SHIP WITH DHL EXPRESS
     The International                                     How to Ship                                       Shipping                                          Zones and
                                      Services
        Specialists                                      with DHL Express                                     Tools                                              Rates

           Preparing Your Shipment                     Packaging Your Shipment                                                   Paying for Your Shipment

PREPARING YOUR SHIPMENT
Your invoice will require the following details:

                                                               Exporter                                                          Commercial
 1
     BANK DETAILS                                             Tax ID/VAT number
                                                                                                                                 Invoice

      These are the bank details that will be used
                                                                                                                                 Date
      for the transaction between the seller and               Bank details
                                                                                    1
                                                                                                                                 Waybill number
      buyer. These details are not required for
                                                                                                                                 Invoice number
      non-commercial/proforma invoices.                                                                                          Exporter code

                                                               Importer (bill to)                                                Receiver if different from Importer
 2
     DESCRIPTION                                                                                                                Tax ID/VAT number

      Generic or broad descriptions are no longer                                                                                Shipment reference
      permitted and are likely to cause delays.
      Descriptions should include the items, how               Full       2     Commodity       Item            Unit value       Subtotal         Net weight     Country of
                                                               description      code            quantity        [Currency]       value                           manufacture/
      many there are, what they are made of, and               of goods                 3                                        [Currency]                      origin
                                                                                                                                                                            4
      what they will be used for. For example,
      describing items as ‘samples’, ‘parts’ or
      ‘spares’ is not acceptable for customs
                                                               Freight
      classification, safety and security reasons.
                                                               Insurance

                                                                                Total declared value/currency		5                  Total net weight/kg(s)
 3
     COMMODITY CODE
      This is the product identification code used                              Total pieces			                                   Total gross weight/kg(s)

      by the exporting country to classify the
      goods to be exported. It assists clearance              6 Type of export
                                                              7 Incoterms
      and avoids delays.
                                                              8 Reason for export
                                                                 I/We hereby certify that the information contained in this invoice is true and correct and that the contents
                                                                 of the shipments are as stated above.
 4
     COUNTRY OF MANUFACTURE/ORIGIN
                                                                 Position in company                                                Signature
      This relates to the place of manufacture,
      not the country of export. If items are                                                                                       Company stamp

      manufactured in more than one country,
      please list the origins.

 5
     TOTAL DECLARED VALUE                                                 7
                                                                                    INCOTERM
      This is the total value of the transaction for                                 Insert the Incoterm that best describes the
      customs purposes based on the Incoterm                                         terms of the transaction. For example, DAP
      selected. The total declared value should                                      (Delivered At Place).
      include freight and insurance charges
      if the seller is responsible for these two                           8        REASON
                                                                                            FOR EXPORT
      elements.                                                                     This could be: For Sale; For Repair; After
                                                                                    Repair; Gift; Sample; Personal Use Not
 6
     TYPE OF EXPORT                                                                For Resale; Replacement; Intercompany
      The options are: (1) Permanent;                                               Transfer; or Personal Effects.
      (2) Temporary; and (3) Repair & Return.
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DHL Service & Rate Guide 2020: Mongolia

HOW TO SHIP WITH DHL EXPRESS
     The International                                        How to Ship                  Shipping                   Zones and
                                     Services
        Specialists                                         with DHL Express                Tools                       Rates

          Preparing Your Shipment                        Packaging Your Shipment                      Paying for Your Shipment

PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely              Prohibited and Restricted Commodities
through the DHL Express global network, it is important that          Prohibited Items
they are packaged and labeled correctly.                              The following items will NOT be accepted for carriage by DHL.
                                                                      This list includes items which are prohibited for carriage by
Packaging guidelines                                                  any law, regulation or statute of any federal, state or local
nn   If you are re-using envelopes or boxes, please ensure that      government of any country from, to or through which the items
     old labels and markings are removed                              may be carried. For international carriage there may be
nn   Securely fix the waybill to the shipment. The waybill can be     additional prohibited items specified by the country of
     thought of as the shipment’s airline ticket and it will delay    destination. DHL may at its sole discretion refuse to carry other
     delivery if it becomes separated from your shipment              items not listed below.
nn   The barcodes on the waybill are scanned at numerous              nn   All Samsung Galaxy Note7 and Samsung Note7 devices
     points during your shipment’s journey. Please ensure             nn   Bullion (of any precious metal)
     the barcode is flat and not covered by tape, shrinkwrap          nn   Cash (legal tender – bank notes, currency notes and coins)
     or strapping                                                     nn   Complete firearms, ammunition, explosives/explosive
nn   Place the waybill on the top or side of your shipment                 devices including inert explosives and test pieces, air guns,
     and please ensure it does not overlap the corners or                  replica and imitation firearms
     edges of boxes                                                   nn   Human remains or ashes in any form
nn   Use adequate protective wrapping for fragile or delicate         nn   Hunting (animal) trophies, animal parts such as ivory and
     items and ensure they are packed as far away as possible              shark’s fin, animal remains or ashes, or animal by-products
     from the corners of boxes                                             and derived products not intended for human
nn   To prevent injury to our employees, please pay special                consumption, prohibited for movement by the CITES
     attention to the packaging of sharp items. There should not           Convention and/or local law
     be any possibility of the contents piercing the packaging        nn   Illegal goods, such as counterfeit goods and narcotics
nn   Any individual pieces over 70kg should be placed on a            nn   Live animals (including but not limited to mammals,
     pallet. If you are sending a multi-piece shipment, it is not          reptiles, fish, invertebrates, amphibians, birds, insects,
     necessary to place the individual pieces on a pallet unless           larvae and pupae)
     they exceed 70kg. For example, a shipment comprising             nn   Loose lithium metal batteries under IATA PI968 section II
     four 25kg pieces does not have to be placed on a pallet          nn   Loose precious and semi-precious stones (cut or un-cut,
                                                                           polished or un-polished)
DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes.
The items available include:
nn   Flyer bags
nn   Cardboard document envelopes
nn   Boxes in a range of sizes
nn   Tubes
nn   Bottle boxes

For more information please refer to the Packing Guide
available on dhl.mn/packingguide.
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DHL Service & Rate Guide 2020: Mongolia

HOW TO SHIP WITH DHL EXPRESS
     The International                                         How to Ship                 Shipping                   Zones and
                                      Services
        Specialists                                          with DHL Express               Tools                       Rates

            Preparing Your Shipment                       Packaging Your Shipment                     Paying for Your Shipment

Restricted Items                                                            Air Transport Association regulations (“IATA”), the
The following items will NOT be accepted for carriage unless                Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a                      International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items                regulations. Applicable to all shipments valued in excess of
approved for carriage will be recorded in writing with the                  EUR 500,000
customer.                                                              nn   Financial and monetary commodities – examples include
nn   Air guns, tasers, imitation or replica firearms, firearm parts         but are not limited to activated SIM cards for mobile
     and replica ammunition (includes rifle butts, trigger                  phones, blank or activated credit or cash dispenser cards,
     mechanisms, screws/bolts etc which are manufactured for                blank cheques, event tickets, lottery tickets, money or
     the sole purpose of creating a functional firearm)                     postal orders, pre-paid phone cards, tickets (blank stock),
nn   Antiques and works of art with a shipment value in excess              traveller’s cheques, vouchers/tokens, unused stamps etc.
     of EUR 500,000                                                         Applicable to all shipments valued in excess of
nn   Banderols/Tax stickers with a shipment value in excess of              EUR 500,000
     EUR 500,000                                                       nn   Furs
nn   Cannabis for medicinal purposes from bona fide                    nn   Jewellery and watches and with individual values in excess
     pharmaceutical manufacturers with appropriate licences                 of EUR 5,000. The shipment must not exceed EUR 100,000
     and where lawful to ship, which must be in tablet or liquid
     form, may be carried with an approved business case.
     The value of one shipment must not exceed EUR 10,000
                                                                       PAYING FOR YOUR SHIPMENT
nn   Cigarettes, cigars, tobacco products and electronic
                                                                       You can pay for DHL Express services either with cash, a credit
     cigarettes with a shipment value in excess of EUR 500,000
                                                                       card or by bank transfer. You can open an account with DHL
nn   Commemorative coins and medals with an individual value
                                                                       Express to pay via bank transfer; and all account customers
     or total shipment value of EUR 2,000 or more are restricted
                                                                       receive invoices on a pre-agreed basis. For more details, please
     for carriage
                                                                       get in touch with a Customer Service Advisor at your local
nn   Dangerous/hazardous goods including but not limited to
                                                                       DHL Express office or go to dhl.mn/en/express/shipping/
     perfumes, aftershaves, aerosols, flammable substances,
                                                                       open_account.
     dry ice, biological substances, UN classified dangerous
     goods and any goods specified as such under International
14

DHL Service & Rate Guide 2020: Mongolia

SHIPPING TOOLS
    The International                                         How to Ship                 Shipping                   Zones and
                                     Services
       Specialists                                          with DHL Express               Tools                       Rates

SHIPPING TOOLS
Making shipping easier
DHL Express offers a choice of electronic tools to suit even the
most demanding requirements. We invest continually in market-
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.

Our electronic solutions cover online and offline options, as well
as integrated solutions. In addition, we provide industry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on            The new DHL Express Mobile app lets you track
this page.                                                                your shipments and manage your deliveries all in
                                                                          one place. You can locate the nearest DHL Service
                                                                          Point for parcel drop off or collection, and quickly
                                                                          check shipping rates too – right on your smartphone.
                                                                          Advanced GPS location services and camera barcode
                                                                          scanning are also available. Download DHL Express
                                                                          Mobile today, on Android or iPhone.
     MyDHL+ re-imagines the way the shipping business
     does business, by combining the tools and services
     our customers use most. With its mobile friendly and
     intuitive interface, customers can now import, export,
     schedule a pickup, track shipments and pay bills more
     quickly than ever – all in one visit, with one password
     and zero headaches. MyDHL+ makes it incredibly easy             Easyship
     to navigate the complexities of international shipping.         This is an offline advanced shipment management tool for any
     Try it out now at mydhl.com.                                    organization with large shipping volumes or regular scheduled
                                                                     deliveries. DHL Easyship can handle the needs of multinational
                                                                     supply chains or any business with a central shipping function.
                                                                     It is a Windows-based system, which is easy to use yet very
DHL.com                                                              powerful – enabling you to handle everything from regular
Our website provides a comprehensive guide to DHL Express            mailshots to multi-stage shipping processes.
shipping services, as well as transport news, service updates
and contact details. To make doing business with us even easier,     Specific solutions
the site features interactive tools that include online booking,     DHL offers additional capabilities for businesses requiring more
tracking and a volumetric weight calculator.                         specialized solutions – for example, its Medical Express and
                                                                     Collect & Return services. For more information, please contact
                                                                     your DHL Account Manager or local Customer Service team.
15

DHL Service & Rate Guide 2020: Mongolia

ZONES AND RATES
     The International                                                How to Ship                         Shipping               Zones and
                                          Services
        Specialists                                                 with DHL Express                       Tools                   Rates

  Calculate the Price         Optional                                    Customs             Service Capability      Export              Import
                                                    Surcharges
  of Your Shipment            Services                                    Services            and Rating Zones       Services            Services

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

           1        Decide which service best suits your
                    needs (see page 4 for international
                    services) and weigh your shipment (see
                    page 10 and dhl.mn/volumetricweight)

           2        Determine the rating zone of the origin or
                    destination (see pages 17 and 18)

           3        Find the rate using the rating zone and
                    weight of your shipment (see page 19 for
                    exports and page 21 for imports)

OPTIONAL SERVICES
 Optional services               View explanation    Charging method                          Charge

 Duties and Taxes Paid                               Per shipment                             21

 Dedicated Pickup                                    Per shipment                             Quoted case by case with a minimum of 24 per shipment

 Dedicated Delivery                                  Per shipment                             Quoted case by case with a minimum of 48

 Shipment Preparation                                Per shipment                             24

 Direct Signature                                    Per shipment                             6

 Residential Address                                 Per shipment                             4

 Packaging                                           Per shipment                             4

 Change of Billing                                   Per invoice                              35

These charges are quoted in US Dollars.

For a full list of optional services, please visit our website at dhl.mn/optional_services.
16

DHL Service & Rate Guide 2020: Mongolia

ZONES AND RATES
     The International                                               How to Ship                    Shipping                 Zones and
                                          Services
        Specialists                                                with DHL Express                  Tools                     Rates

 Calculate the Price          Optional                                   Customs        Service Capability         Export           Import
                                                  Surcharges
 of Your Shipment             Services                                   Services       and Rating Zones          Services         Services

SURCHARGES
 Surcharges          View explanation                                 Charging method       Charge

 Remote Area                                                          By shipment weight    0.55 per kg 24 minimum per shipment

 Additional Handling

                                               Overweight Piece       Per piece             95

                                                 Oversize Piece       Per piece             95

                                          Non-Stackable Pallet        Per piece             180

 Address Correction                                                   Per shipment          12

 Security Charges

                                                  Elevated Risk       Per shipment          24

                                         Restricted Destination       Per shipment          35

These charges are quoted in US Dollars.

CUSTOMS SERVICES
 Customs services           View explanation          Charging method                       Charge

                                                                                            Minimum 30,000, or 3% of the credit advanced if
 Disbursement                                         Per shipment
                                                                                            higher
                                                                                            Minimum 30,000, or 3% of the credit advanced if
 Advance Payment                                      Per shipment
                                                                                            higher
 Formal Clearance                                     Per shipment                          Minimum 50,000
                                                      Per kg/per day after 3 calendar       Minimum 1,650 for per kg per day after 3 calendar
 Bonded Storage
                                                      days                                  days
 Bonded Transit                                       Per shipment                          Quoted case by case

 Export Declaration                                   Per shipment                          Minimum 25,000

 Multiline Entry                                      Rate per line                         Minimum 20,000 per line from 6th line onwards

These charges are quoted in MNT.

Please visit our website for a full list of surcharges and customs services.
17

DHL Service & Rate Guide 2020: Mongolia

ZONES AND RATES
    The International                                                How to Ship                        Shipping                       Zones and
                                        Services
       Specialists                                                 with DHL Express                      Tools                           Rates

 Calculate the Price        Optional                                   Customs          Service Capability            Export                Import
                                                Surcharges
 of Your Shipment           Services                                   Services         and Rating Zones             Services              Services

SERVICE CAPABILITY AND RATING ZONES

Country/Territory           Zone          DHL                                Country/Territory              Zone          DHL
                                   Express Worldwide         Imports                                               Express Worldwide         Imports

Afghanistan                  8            P                    P             Ecuador                         8            P                    P
Albania                      8            P                    P             Egypt                           8            P                    P
Algeria                      8            P                    P             El Salvador                     8            P                    P
American Samoa               8            P                    P             Eritrea                         8            P                    P
Andorra                      8            P                    P             Estonia                         7            P                    P
Angola                       8            P                    P             Ethiopia                        8            P                    P
Anguilla                     8            P                    P             Falkland Islands                8            P                    P
Antigua                      8            P                    P             Faroe Islands                   5            P                    P
Argentina                    8            P                    P             Fiji                            3            P                    P
Armenia                      7            P                    P             Finland                         5            P                    P
Aruba                        8            P                    P             France                          4            P                    P
Australia                    3            P                    P             French Guyana                   8            P                    P
Austria                      4            P                    P             Gabon                           8            P                    P
Azerbaijan                   7            P                    P             Gambia                          8            P                    P
Bahamas                      8            P                    P             Georgia                         7            P                    P
Bahrain                      8            P                    P             Germany                         4            P                    P
Bangladesh                   3            P                    P             Ghana                           8            P                    P
Barbados                     8            P                    P             Gibraltar                       5            P                    P
Belarus                      7            P                    P             Greece                          5            P                    P
Belgium                      5            P                    P             Greenland                       5            P                    P
Belize                       8            P                    P             Grenada                         8            P                    P
Benin                        8            P                    P             Guadeloupe                      8            P                    P
Bermuda                      8            P                    P             Guam                            8            P                    P
Bhutan                       8            P                    P             Guatemala                       8            P                    P
Bolivia                      8            P                    P             Guernsey                        5            P                    P
Bonaire                      8            P                    P             Guinea Republic                 8            P                    P
Bosnia and Herzegovina       7            P                    P             Guinea-Bissau                   8            P                    P
Botswana                     8            P                    P             Guinea-Equatorial               8            P                    P
Brazil                       8            P                    P             Guyana (British)                8            P                    P
Brunei                       3            P                    P             Haiti                           8            P                    P
Bulgaria                     5            P                    P             Honduras                        8            P                    P
Burkina Faso                 8            P                    P             Hong Kong                       2            P                    P
Burundi                      8            P                    P             Hungary                         5            P                    P
Cambodia                     3            P                    P             Iceland                         8            P                    P
Cameroon                     8            P                    P             India                           3            P                    P
Canada                       6            P                    P             Indonesia                       3            P                    P
Canary Islands, The          8            P                    P             Iran, Islamic Rep. of           8            P                    P
Cape Verde                   8            P                    P             Iraq                            8            P                    P
Cayman Islands               8            P                    P             Ireland, Rep. of                4            P                    P
Central African Republic     8            P                    P             Israel                          8            P                    P
Chad                         8            P                    P             Italy                           4            P                    P
Chile                        8            P                    P             Jamaica                         8            P                    P
China, People’s Republic     1            P                    P             Japan                           2            P                    P
Colombia                     8            P                    P             Jersey                          8            P                    P
Comoros                      8            P                    P             Jordan                          8            P                    P
Congo                        8            P                    P             Kazakhstan                      7            P                    P
Congo, Democratic Rep. of    8            P                    P             Kenya                           8            P                    P
Cook Islands                 3            P                    P             Kiribati                        8            P                    P
Costa Rica                   8            P                    P             Korea, D.P.R. of (North)        3            P                    P
Cote d’Ivoire                8            P                    P             Korea, Rep. of (South)          1            P                    P
Croatia                      8            P                    P             Kosovo                          8            P                    P
Cuba                         8            P                    P             Kuwait                          7            P                    P
Curacao                      8            P                    P             Kyrgyzstan                      7            P                    P
Cyprus                       8            P                    P             Lao P.D.R.                      3            P                    P
Czech Republic, The          5            P                    P             Latvia                          7            P                    P
Denmark                      5            P                    P             Lebanon                         8            P                    P
Djibouti                     8            P                    P             Lesotho                         8            P                    P
Dominica                     8            P                    P             Liberia                         5            P                    P
Dominican Republic           8            P                    P             Libya                           8            P                    P

doc = document contents only P = document and non-document contents                                                           Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
18

DHL Service & Rate Guide 2020: Mongolia

ZONES AND RATES
    The International                                                 How to Ship                       Shipping                         Zones and
                                         Services
       Specialists                                                  with DHL Express                     Tools                             Rates

 Calculate the Price         Optional                                   Customs         Service Capability              Export                Import
                                                 Surcharges
 of Your Shipment            Services                                   Services        and Rating Zones               Services              Services

SERVICE CAPABILITY AND RATING ZONES

Country/Territory            Zone          DHL                                Country/Territory               Zone          DHL
                                    Express Worldwide         Imports                                                Express Worldwide         Imports

Liechtenstein                 5            P                    P             Saudi Arabia                     8            P                    P
Lithuania                     7            P                    P             Senegal                          8            P                    P
Luxembourg                    5            P                    P             Serbia, Rep. of                  7            P                    P
Macau                         2            P                    P             Seychelles                       8            P                    P
Madagascar                    7            P                    P             Sierra Leone                     8            P                    P
Malawi                        8            P                    P             Singapore                        2            P                    P
Malaysia                      8            P                    P             Slovakia                         8            P                    P
Maldives                      2            P                    P             Slovenia                         7            P                    P
Mali                          8            P                    P             Solomon Islands                  8            P                    P
Malta                         8            P                    P             Somalia                          8            P                    P
Marshall Islands              7            P                    P             Somaliland, Rep. (N. Somalia)    8            P                    P
Martinique                    8            P                    P             South Africa                     8            P                    P
Mauritania                    8            P                    P             South Sudan                      8            P                    P
Mauritius                     8            P                    P             Spain                            5            P                    P
Mayotte                       8            P                    P             Sri Lanka                        3            P                    P
Mexico                        8            P                    P             St. Barthelemy                   8            P                    P
Micronesia, Fed. States of    6            P                    P             St. Eustatius                    8            P                    P
Moldova, Rep. of              8            P                    P             St. Helena                       8            P                    P
Monaco                        7            P                    P             St. Kitts                        8            P                    P
Mongolia                      5            P                    P             St. Lucia                        8            P                    P
Montenegro, Rep. of           7            P                    P             St. Maarten                      8            P                    P
Montserrat                    8            P                    P             St. Vincent                      8            P                    P
Morocco                       8            P                    P             Sudan                            8            P                    P
Mozambique                    8            P                    P             Suriname                         8            P                    P
Myanmar                       3            P                    P             Swaziland                        8            P                    P
Namibia                       8            P                    P             Sweden                           4            P                    P
Nauru, Rep. of                8            P                    P             Switzerland                      4            P                    P
Nepal                         3            P                    P             Syria                            8            P                    P
Netherlands, The              5            P                    P             Tahiti                           8            P                    P
Nevis                         8            P                    P             Taiwan                           2            P                    P
New Caledonia                 8            P                    P             Tajikistan                       7            P                    P
New Zealand                   3            P                    P             Tanzania                         8            P                    P
Nicaragua                     8            P                    P             Thailand                         3            P                    P
Niger                         8            P                    P             Timor-Leste                      3            P                    P
Nigeria                       8            P                    P             Togo                             8            P                    P
Niue                          8            P                    P             Tonga                            8            P                    P
North Macedonia               7            P                    P             Trinidad and Tobago              8            P                    P
Northern Mariana Islands      8            P                    P             Tunisia                          8            P                    P
Norway                        5            P                    P             Turkey                           7            P                    P
Oman                          8            P                    P             Turkmenistan                     7            P                    P
Pakistan                      8            P                    P             Turks and Caicos Islands         8            P                    P
Palau                         8            P                    P             Tuvalu                           8            P                    P
Panama                        8            P                    P             Uganda                           8            P                    P
Papua New Guinea              3            P                    P             Ukraine                          5            P                    P
Paraguay                      8            P                    P             United Arab Emirates             8            P                    P
Peru                          8            P                    P             United Kingdom                   4            P                    P
Philippines, The              3            P                    P             United States of America         6            P                    P
Poland                        5            P                    P             Uruguay                          8            P                    P
Portugal                      5            P                    P             Uzbekistan                       7            P                    P
Puerto Rico                   8            P                    P             Vanuatu                          8            P                    P
Qatar                         7            P                    P             Vatican City                     5            P                    P
Reunion, Island of            8            P                    P             Venezuela                        8            P                    P
Romania                       5            P                    P             Vietnam                          3            P                    P
Russian Federation, The       5            P                    P             Virgin Islands (British)         8            P                    P
Rwanda                        8            P                    P             Virgin Islands (US)              8            P                    P
Samoa                         8            P                    P             Yemen, Rep. of                   8            P                    P
San Marino                    5            P                    P             Zambia                           8            P                    P
Sao Tome & Principe           8            P                    P             Zimbabwe                         8            P                    P

doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
19

DHL Service & Rate Guide 2020: Mongolia

ZONES AND RATES
      The International                                             How to Ship                  Shipping                       Zones and
                                            Services
         Specialists                                              with DHL Express                Tools                           Rates

 Calculate the Price            Optional                              Customs        Service Capability          Export               Import
                                                    Surcharges
 of Your Shipment               Services                              Services       and Rating Zones           Services             Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE
Weight in kg           Zone 1              Zone 2        Zone 3        Zone 4         Zone 5          Zone 6          Zone 7            Zone 8
Envelopes up to 0.2kg
0.2                     36                  37             39            40             42                47               55             64
Documents only up to 2kg
0.5                     47                  48             49            51             53                62               72             83
1                       57                  59             60            63             66                76               90             103
1.5                     66                  69             70            74             78                89           107                121
2                       75                  79             80            85             90                102          124                139
Documents from 2.5kg and non-documents from 0.5kg
0.5                     67                  70             71            75             78                79               95             108
1                       76                  79             81            86             90                91           111                127
1.5                     85                  88             91            97            102                103          127                146
2                       94                  97            101           108            114                115          143                165
2.5                     103                 106           111           119            126                127          159                184
3                       112                 115           121           130            138                139          175                203
3.5                     120                 123           130           139            148                149          189                221
4                       128                 131           139           148            158                159          203                239
4.5                     136                 139           148           157            168                169          217               257
5                       144                 147           157           166            178                179          231               275
5.5                     152                 155           166           175            188                189          245               293
6                       160                 163           175           184            198                199          259               311
6.5                     168                 171           184           193            208                209          273               329
7                       176                 179           193           202            218                219          287               347
7.5                     184                 187           202           211            228                229          301               365
8                       192                 195           211           220            238                239          315               383
8.5                     200                 203           220           229            248                249          329               401
9                       208                 211           229           238            258                259          343               419
9.5                     216                 219           238           247            268                269          357               437
10                      224                 227           247           256            278                279          371               455
10.5                    231                 234           255           264            287                288          384               471
11                      238                 241           263           272            296                297          397               487
11.5                    245                 248           271           280            305                306          410               503
12                      252                 255           279           288            314                315          423               519
12.5                    259                 262           287           296            323                324          436               535
13                      266                 269           295           304            332                333          449               551
13.5                    273                 276           303           312            341                342          462               567
14                      280                 283           311           320            350                351          475               583
14.5                    287                 290           319           328            359                360          488               599
15                      294                 297           327           336            368                369          501               615

                                                                                                                            Table continues overleaf
20

DHL Service & Rate Guide 2020: Mongolia

ZONES AND RATES
     The International                                             How to Ship                      Shipping                         Zones and
                                        Services
        Specialists                                              with DHL Express                    Tools                             Rates

 Calculate the Price         Optional                                 Customs          Service Capability            Export               Import
                                                 Surcharges
 of Your Shipment            Services                                 Services         and Rating Zones             Services             Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE
Weight in kg           Zone 1           Zone 2          Zone 3           Zone 4          Zone 5            Zone 6          Zone 7           Zone 8
15.5                      301             304             335              344             377              378                514           631
16                        308             311             343              352             386              387                527           647
16.5                      315             318             351              360             395              396                540           663
17                        322             325             359              368             404              405                553           679
17.5                      329             332             367              376             413              414                566           695
18                        336             339             375              384             422              423                579           711
18.5                      343             346             383              392             431              432                592           727
19                        350             353             391              400             440              441                605           743
19.5                      357             360             399              408             449              450                618           759
20                        364             367             407              416             458              459                631           775
20.5                      370             373             413              423             466              467                643           789
21                        376             379             419              430             474              475                655           803
21.5                      382             385             425              437             482              483                667           817
22                        388             391             431              444             490              491                679           831
22.5                      394             397             437              451             498              499                691           845
23                        400             403             443              458             506              507                703           859
23.5                      406             409             449              465             514              515                715           873
24                        412            415              455              472             522              523                727           887
24.5                      418            421              461              479             530              531                739           901
25                        424            427              467              486             538              539                751           915
25.5                      430            433              473              493             546              547                763           929
26                        436            439              479              500             554              555                775           943
26.5                      442            445              485              507             562              563                787           957
27                        448            451              491              514             570              571                799           971
27.5                      454            457              497              521             578              579                811           985
28                        460            463              503              528             586              587                823           999
28.5                      466            469              509              535             594              595                835          1,013
29                        472            475              515              542             602              603                847          1,027
29.5                      478            481              521              549             610              611                859          1,041
30                        484            487              527              556             618              619                871          1,055
For each additional 1kg
30.1 - 70.0               14.5           16.5            17.5              18               20              20                 29            35
70.1 - 300.0              14.5           16.5            17.5              18              20               20                 29            35
300.1 - 1,000*            16.5            19              20               21              23               23                 32            40

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.mn/express for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL
standards for packing. Refer to our Packing Guide on dhl.mn/packingguide. These network restrictions are subject to change with 30 days’ notice.
21

DHL Service & Rate Guide 2020: Mongolia

ZONES AND RATES
      The International                                             How to Ship                  Shipping                        Zones and
                                            Services
         Specialists                                              with DHL Express                Tools                            Rates

 Calculate the Price            Optional                              Customs        Service Capability          Export               Import
                                                    Surcharges
 of Your Shipment               Services                              Services       and Rating Zones           Services             Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT
Weight in kg           Zone 1              Zone 2        Zone 3        Zone 4         Zone 5          Zone 6          Zone 7            Zone 8
Documents only up to 2kg
0.5                      57                  59            62            64             68                74               86             99
1                        68                  70            74            77             82                89               106            121
1.5                      79                  81            86            90             96                104              126            143
2                        90                  92            98           103            110                119              146            165
Documents from 2.5kg and non-documents from 0.5kg
0.5                     79                  83             86            89             92                94           120               150
1                       91                  96            100           103            107                110          142               175
1.5                     102                 108           113           116            121                125          163               198
2                       113                 120           126           129            135                140          184               221
2.5                     123                 131           138           141            148                154          204               244
3                       132                 142           150           153            160                168          224               267
3.5                     141                 152           160           164            172                180          243               288
4                       150                 162           170           175            184                192          262               309
4.5                     159                 172           180           186            196                204          281               330
5                       168                 182           190           197            208                216          300               351
5.5                     177                 192           200           208            220                228          319               372
6                       186                 202           210           219            232                240          338               393
6.5                     195                 212           220           230            244                252          357               414
7                       204                 222           230           241            256                264          376               435
7.5                     213                 232           240           252            268                276          395               456
8                       222                 242           250           263            280                288          414               477
8.5                     231                 252           260           274            292                300          433               498
9                       240                 262           270           285            304                312          452               519
9.5                     249                 272           280           296            316                324          471               540
10                      258                 282           290           307            328                336          490               561
10.5                    265                 291           299           317            339                347          508               581
11                      272                 300           308           327            350                358          526               601
11.5                    279                 309           317           337            361                369          544               621
12                      286                 318           326           347            372                380          562               641
12.5                    293                 327           335           357            383                391          580               661
13                      300                 336           344           367            394                402          598               681
13.5                    307                 345           353           377            405                413          616               701
14                      314                 354           362           387            416                424          634               721
14.5                    321                 363           371           397            427                435          652               741
15                      328                 372           380           407            438                446          670               761

                                                                                                                            Table continues overleaf
22

DHL Service & Rate Guide 2020: Mongolia

ZONES AND RATES
     The International                                             How to Ship                      Shipping                          Zones and
                                        Services
        Specialists                                              with DHL Express                    Tools                              Rates

 Calculate the Price         Optional                                 Customs          Service Capability            Export                Import
                                                 Surcharges
 of Your Shipment            Services                                 Services         and Rating Zones             Services              Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT
Weight in kg           Zone 1           Zone 2          Zone 3           Zone 4          Zone 5            Zone 6          Zone 7            Zone 8
15.5                      335            381              389             417              449              457                688            781
16                        342            390              398             427              460              468                706            801
16.5                      349            399              407             437              471              479                724            821
17                        356            408              416             447              482              490                742            841
17.5                      363            417              425             457              493              501                760            861
18                        370            426              434             467              504              512                778            881
18.5                      377            435              443             477              515              523                796            901
19                        384            444              452             487              526              534                814            921
19.5                      391            453              461             497              537              545                832            941
20                        398            462              470             507              548              556                850            961
20.5                      404            468              477             514              557              564                867            980
21                        410            474              484             521              566              572                884            999
21.5                      416            480              491             528              575              580                901           1,018
22                        422            486              498             535              584              588                918           1,037
22.5                      428            492              505             542              593              596                935           1,056
23                        434            498              512             549              602              604                952           1,075
23.5                      440            504              519             556              611              612                969           1,094
24                        446            510              526             563              620              620                986           1,113
24.5                      452            516              533             570              629              628            1,003             1,132
25                        458            522              540             577              638              636            1,020             1,151
25.5                      464            528              547             584              647              644            1,037             1,170
26                        470            534              554             591              656              652            1,054             1,189
26.5                      476            540              561             598              665              660            1,071             1,208
27                        482            546              568             605              674              668            1,088             1,227
27.5                      488            552              575             612              683              676            1,105             1,246
28                        494            558              582             619              692              684            1,122             1,265
28.5                      500            564              589             626              701              692            1,139             1,284
29                        506            570              596             633              710              700            1,156             1,303
29.5                      512            576              603             640              719              708            1,173             1,322
30                        518            582              610             647              728              716            1,190             1,341
For each additional 1kg
30.1 - 70.0             16.5              19              20               21               24              23                 37.5            42
70.1 - 300.0            16.5              19              20               21               24              23                 37.5            42
300.1 - 1,000*          18.5             20.8             22              23.1             26.6             25.5               42              47

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.mn/express for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL
standards for packing. Refer to our Packing Guide on dhl.mn/packingguide. These network restrictions are subject to change with 30 days’ notice.
SERVICE POINT DETAILS
Find your nearest DHL Service Point here.

DHL Customs Brokerage Office & Warehouse                 DHL Erdenet
Buyant-Ukhaa                                             Sukhbaatar Avenue
10th division, Khan-Uul district                         2nd Micro district
Ulaanbaatar                                              Selenge hotel
Mongolia, 17210                                          Mongolia, 61025
Tel: +976 7011 4141                                      Tel: +976 7035 8282
Tel: +976 7004 9755                                      Tel: +976 9905 4463
ulngwy@dhl.com

DHL Express Mongolia
Head Office
Peace Avenue 10/5
1st division, Sukhbaatar district
Tel: +976 (11) 310919
E-mail: dhl.mongolia@dhl.com

For contact details of the DHL Express office nearest to you, please visit our website at dhl.mn
or call the customer service hotline on 11 310919

Valid: 1st January 2020

The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.
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