SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN

 
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
DHL EXPRESS

SERVICE & RATE
GUIDE 2020
      ST MAARTEN
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 The International   Services   How to Ship        Shipping Tools   Zones and Rates
 Specialists         Page 4     with DHL Express   Page 14          Page 15
 Page 2                         Page 10
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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CONNECTING YOUR WORLD

            Operating in

            220+           countries and
                           territories worldwide         260+                ​aircraft

                   3,000+                                 3,000+
                   ​facilities                            ​ ights per day
                                                          fl
                                                          (commercial and
                                                          non-commercial)

                                                          300+
                                                          ​TAPA* certifications

                                             400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
                                             million+
                                             shipments
                                                                            34,000+
                                                                            v​ ehicles (own, leased,
                                             per year
                                                                             subcontracted trucks
                                                                             and vans)

                   100,000+                                     84,000+
                                                                ​Service Points
                    ​employees

                                                            Figures are approximate as of the end of 2018
                                                         *TAPA = Transported Asset Protection Association
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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DHL Service & Rate Guide 2020: St Maarten

THE INTERNATIONAL SPECIALISTS
    The International                                       How to Ship                   Shipping                   Zones and
                                     Services
       Specialists                                        with DHL Express                 Tools                       Rates

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.

Through our Certified International Specialist Program we             This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the requisite                  you with your international shipping needs, and to see what best
knowledge they need to do their job competently and                   fits your needs from our wide range of products and services.
confidently – and that’s good news for both employees and             Should you have any questions, please get in touch with your
customers. As Certified International Specialists you can rely on     DHL Account Manager, call our Customer Service line on
DHL Express as the experts in international express.                  1(721) 5445080 or visit us at dhl.cw.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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DHL Service & Rate Guide 2020: St Maarten

SERVICES
    The International                                            How to Ship                     Shipping                     Zones and
                                      Services
       Specialists                                             with DHL Express                   Tools                         Rates

     Export            Import           Domestic         DHL Express                            Optional                             Customs
                                                                            E-commerce                           Surcharges
    Services          Services          Services          Envelope                              Services                             Services

Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL Express Worldwide                                                      DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an                 Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces           (10:30 to the USA) on lanes that guarantee either a next or
up to 150lb and shipments up to 2,200lb.                                   second business day delivery. DHL Express 9:00 is offered to the
                                                                           majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations                Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express                  guarantee* and is suitable for pieces up to 66lb and shipments
delivery company.                                                          up to 660lb.

DHL Express 12:00
With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee* and allows for heavier pieces
up to 150lb and shipments up to 660lb.

Our international services at a glance

                                                 DHL Express                                                       DHL Express 9:00
                                                                                  DHL Express 12:00
                                                 Worldwide                                                         (10:30 to the USA)
                                                 Delivery by the end of           Delivery before 12 noon          Delivery before 9:00
Service description                              the next possible                on the next possible             (10:30 to the USA) on the
                                                 business day                     business day                     next possible business day
Money-back guarantee                             No                               Yes*                             Yes*
Countries and territories covered                More than 220                    148                              94
Delivery attempts                                2                                2                                2
Maximum piece weight (not on pallet)             150lb                            150lb                            66lb
Maximum pieces per shipment                      –                                10                               10
Maximum piece dimensions (L x W x H)†            48 x 31.5 x 31.5in               47.2 x 31.5 x 31.5in             47.2 x 31.5 x 31.5in
Maximum pallet weight                            660lb                            Pallets not accepted             Pallets not accepted
Maximum shipment weight                          2,200lb                          660lb                            660lb
Maximum pallet dimensions (L x W x H)            48 x 48 x 31.5in                 Pallets not accepted             Pallets not accepted

*Additional terms and conditions apply – see dhl.cw/express for details.
†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging

equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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DHL Service & Rate Guide 2020: St Maarten

SERVICES
    The International                                       How to Ship                   Shipping                Zones and
                                     Services
       Specialists                                        with DHL Express                 Tools                    Rates

     Export            Import          Domestic      DHL Express                          Optional                     Customs
                                                                       E-commerce                    Surcharges
    Services          Services         Services       Envelope                            Services                     Services

        IMPORT SERVICES
        With our DHL Express Worldwide Import product, you can import shipments
        from over 220 countries and territories in the world. This is more than any
        other express delivery company can offer. What’s more, customers in, say, the
        USA can order an import from China not just to the USA, but to other
        destinations as well. We call this a third country shipment.

        There is no need for local brokers or forwarders to get involved in any part of
        the process. You are in full control, and able to manage all aspects of your
        imports in a very simple way.

        If you need a faster delivery, our DHL Express 12:00 and DHL Express 9:00
        services are available for import as well. You can order an import from another
        country, to be delivered to your country or any other destination, by using our
        dedicated electronic shipping solution for imports. You will have one account
        number, one invoice in a single currency and a fixed price that means you know
        exactly what you will pay.

        DOMESTIC SERVICES
        If you want to ship documents or goods within your own country, we can offer
        our Time Definite Domestic products with delivery time guarantees of 12:00,
        10:30, 9:00 or the end of the next possible business day.

        DHL EXPRESS ENVELOPE
        Our DHL Express Envelope service provides door-to-door international
        delivery of lightweight document shipments by the end of the next possible
        business day. It also offers you carbon neutral shipping at no extra charge.
        Its features include:

        nn     Up to 10oz
        nn     Global coverage
        nn     Document shipments only
        nn     Packaging envelope included
        nn     GoGreen Climate Neutral service
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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DHL Service & Rate Guide 2020: St Maarten

SERVICES
     The International                                         How to Ship                 Shipping                      Zones and
                                     Services
        Specialists                                          with DHL Express               Tools                          Rates

      Export           Import          Domestic          DHL Express                      Optional                              Customs
                                                                       E-commerce                           Surcharges
     Services         Services         Services           Envelope                        Services                              Services

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
                                                                          DHL’s On Demand Delivery tool keeps receivers informed
                                                                          of shipment progress, allowing them to reschedule,
nn   Global reach
                                                                          reroute, release or conveniently collect from a DHL
nn   Express options
                                                                          Service Point. It is an innovative, easy-to-use, mobile-
nn   Duties and taxes paid options and customs expertise
                                                                          friendly service, especially for residential deliveries.
nn   Late pick ups
nn   Easy returns solutions
                                                                          Designed to enhance the online shopper’s experience,
                                                                          especially for residential deliveries, the service is
Fast, flexible and easy
                                                                          available globally, meaning consistent service standards
Consumers expect everything ‘on demand’ – anytime, anywhere.
                                                                          and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease.                                          Scheduled delivery     Signature release/
                                                                                                                      leave your signature

                                                                                                Leave with neighbor      Collect from
                                                                                                   or concierge          Service Point

                                                                                                Alternative address      Vacation hold

                                                                       Discover and grow
                                                                       Visit discover.dhl.com to learn more about how DHL helps
                                                                       e-commerce companies ranging from start-ups to large
                                                                       enterprises, advising them on how to grow internationally.
                                                                       Our e-commerce focussed country guides, white papers such as
                                                                       ‘The 21st Century Spice Trade’, customer and trend research and
                                                                       market intelligence tools can enable you to better understand
                                                                       your customers and shipping requirements to take the next step
                                                                       in your e-commerce journey.

                                                                       Our customers go global with ease and speed, maximizing the
                                                                       enormous potential of international e-commerce.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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DHL Service & Rate Guide 2020: St Maarten

SERVICES
     The International                                                 How to Ship                  Shipping                     Zones and
                                           Services
        Specialists                                                  with DHL Express                Tools                         Rates

      Export              Import             Domestic          DHL Express                         Optional                            Customs
                                                                               E-commerce                           Surcharges
     Services            Services            Services           Envelope                           Services                            Services

OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from                    Importer of Record (IOR)                                 View charges
non-standard deliveries and billing options to climate neutral                 This service allows the shipper to send a dutiable shipment to
shipping. You have the flexibility to choose the best service for              the receiver, with the duties and taxes invoiced to a third party at
your needs with our express delivery services worldwide.                       destination acting as the nominated Importer of Record (IOR).
Contact Customer Services to learn more.                                       The customs invoice must indicate the importer’s billing details
                                                                               in addition to the receiver’s shipping address.
Duties and Taxes Paid                                    View charges
DHL Express can arrange for the shipper or a third party to be                 Printed Invoice                                          View charges
billed for any duties and taxes payable at destination, rather                 This service is for customers who require a paper invoice where
than the receiver of the shipment being billed. Charges apply                  e-billing is the agreed standard. This service provides flexibility
whenever the shipper requests that duties, taxes or other                      for a different invoicing method than what is already agreed.
regulatory fees be billed outside of the destination country.
                                                                               Residential Address                                     View charges
Dedicated Pickup and Delivery                           View charges           Customers shipping to a home or private residence can activate
If your business needs a dedicated vehicle to collect or deliver               specific delivery options by designating the delivery address as
unusual shipments, or a pickup or delivery outside normal                      residential. For such shipments, DHL Express will proactively
business hours, we can arrange this.                                           notify the receiver via email or SMS about the shipment’s
                                                                               progress. Receivers can then select the most suitable delivery
Shipment Preparation                                     View charges          option on the On Demand Delivery website.
This is a convenient, fast and reliable service for seasonal
or irregular shipments that require extra resources for their                  GoGreen Climate Neutral                               View charges
preparation. DHL manages the entire process of waybill                         This service is for customers who need a
preparation, content selection, labelling and packaging,                       reliable method to calculate their annual
then sends the shipments to the designated domestic or                         carbon emissions at a shipment level and
international addresses.                                                       subsequently offset these emissions
                                                                               through approved environmental programs. The whole process
Saturday Delivery                                       View charges           is verified annually by an independent body accredited by the
We offer Saturday delivery services to key cities in more than                 United Nations. DHL can also provide reports for either a high
70 countries.                                                                  level estimate or a detailed carbon footprint.

Shipment Insurance                                    View charges             Packaging                                               View charges
We recommend this comprehensive protection for your valuable                   We offer a range of high-quality DHL-branded packaging items.
or personal shipments, giving you peace of mind in the unlikely                One-off flyers, envelopes and smaller boxes are free of charge.
event of physical damage or loss.                                              Larger boxes and tubes can be ordered through Customer
                                                                               Services and will be provided by the courier at time of pickup,
Extended Liability                                       View charges          a charge applies.
If you are sending valuable documents such as passports, visa
applications or regulatory certificates you can extend the DHL                 Change of Billing                                         View charges
standard liability with this service. It provides coverage and                 This applies when a customer requests a change of defined
compensation in the case of loss or damage.                                    billing information on an already issued invoice, and which will
                                                                               result in a reissuing of the invoice and, in case of an account
Direct Signature                                       View charges            change, crediting of the old account and debiting of the new.
If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the                      Neutral Delivery                                      View charges
consignee or a representative at the delivery address. DHL will                This service allows for the delivery of non-document shipments,
ensure your shipment is not re-directed, or delivered at an                    without any value of the product being shared or exposed to
alternative address.                                                           the receiver, since the commercial invoice is removed prior
                                                                               to delivery.

For a full list of optional services, please visit dhl.cw/optional_services.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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DHL Service & Rate Guide 2020: St Maarten

SERVICES
     The International                                                 How to Ship                  Shipping                     Zones and
                                          Services
        Specialists                                                  with DHL Express                Tools                         Rates

      Export              Import            Domestic             DHL Express                       Optional                            Customs
                                                                               E-commerce                           Surcharges
     Services            Services           Services              Envelope                         Services                            Services

SURCHARGES
In order to maintain a consistently high level of service, in                  Lithium Batteries                                      View charges
specific circumstances DHL Express levies a surcharge for                      A surcharge may apply per shipment when the handling and
exceptional activities, ensuring that these surcharges are fair for            transportation of shipments involves Lithium Ion or Lithium
all of our customers.                                                          Metal batteries compliant with the appropriate IATA Packing
                                                                               Instructions 966, 967, 969 and 970, Section II.
Fuel Surcharge                                            View charges
This variable surcharge is applied to the weight charge of each                Excepted Quantities                                   View charges
shipment and any transportation related surcharges. It is                      This fixed surcharge is applied per shipment when the handling
derived from publicly available fuel oil indices that are also                 and transportation of shipments involves substances and
shown on the DHL Express website at dhl.cw/fuelsurcharge.                      commodities that are in Excepted Quantities in compliance with
The charge is calibrated every month to the oil price that was                 IATA Dangerous Goods Regulations.
current two months prior to the billing month. The Fuel
Surcharge applies to domestic and international shipments.                     Limited Quantities                                    View charges
                                                                               A surcharge is applied per shipment when the ground handling
Remote Area                                                  View charges      and transportation of shipments involves substances and
This surcharge applies when a shipment is collected from                       commodities that are in Limited Quantities in compliance
or delivered to a location that is distant or difficult to serve.              with ADR regulations and which are restricted from air
The Remote Area surcharge applies to international and                         transportation. Such dangerous goods are restricted to no
domestic shipments.                                                            more than 66lb per piece and are accepted from approved
                                                                               shippers only.
Overweight Piece                                         View charges
A fixed surcharge is applied to every piece, including a                       Dry Ice UN1845                                         View charges
pallet that exceeds a scale or volumetric weight of 150lb.                     A service charge will be applied for the handling and
The Overweight Piece surcharge applies to domestic and                         transportation of Dry Ice UN1845, which is used as a freezing
international shipments.                                                       agent for non-dangerous goods.

Oversize Piece                                          View charges           Address Correction                                       View charges
This fixed surcharge applies to every piece, including a pallet,               This fixed surcharge is applied to any shipment that has an
with a single dimension in excess of 48in. The Oversize Piece                  incorrect delivery address at the time of pickup and the delivery
surcharge applies to domestic and international shipments.                     cannot be fulfilled after making efforts at the destination to
                                                                               determine the correct address. This surcharge applies to
Non-Stackable Pallet                                     View charges          domestic and international shipments.
This fixed surcharge is applied to every pallet within a shipment
that cannot be stacked, either on request by the shipper, or                   Data Entry                                            View charges
because of its shape, content or packaging. This surcharge                     This fixed surcharge applies for each shipment consigned with
applies to domestic and international shipments.                               non-electronic, paper based manual waybills. Electronic
                                                                               shipping documentation incurs no additional charges.
Dangerous Goods                                         View charges
DHL can carry acceptable quantities of dangerous goods or                      Security Charges                                          View charges
hazardous materials. Packages containing dangerous goods                       Additional surcharges may apply when shipping from or to a
materials will be assessed and a service charge will be applied                destination country where DHL is operating at elevated risk due
accordingly. Additional charges may also apply.                                to continuous state of war, civil unrest, or continuous threats
                                                                               from terrorism (Elevated Risk), or when shipping to a
                                                                               destination country that is subject to trade restrictions imposed
                                                                               by the UN Security Council (Restricted Destination).

For a full list of surcharges, please visit dhl.cw/surcharges.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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DHL Service & Rate Guide 2020: St Maarten

SERVICES
    The International                                               How to Ship                 Shipping                    Zones and
                                         Services
       Specialists                                                with DHL Express               Tools                        Rates

      Export             Import            Domestic         DHL Express                        Optional                           Customs
                                                                            E-commerce                         Surcharges
     Services           Services           Services          Envelope                          Services                           Services

CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with               Bonded Transit
extensive knowledge and experience of dealing with customs                  A bonded shipment occurs when DHL is requested to move
topics worldwide. For your peace of mind, we provide a wide                 non-document foreign-origin goods to a location other than the
range of customs support for standard as well as non-routine                regular DHL gateway at destination. Bonded Transit is normally
customs-clearance processes. By making sure that clearance is               operated within a country or customs union, and is necessary
a smooth and efficient process, we ensure your shipments arrive             prior to final clearance by the importer or designated broker.
as quickly as possible, and leave you free to focus on your core            Bonded Transit applies to both export and import shipments
business. With our online tool (tas.dhl.com) we provide essential           whenever DHL is required to open, manage or report any form
customs information to help you prepare your shipments.                     of transfer under bond using our own guarantee.

Disbursement                                                                Export Declaration                                     View charges
At the receiver’s request, DHL credit or cash is used to fund the           Applies in countries where an export declaration is required
clearance, duty and tax charges relating to a shipment or piece,            for shipments containing controlled commodities or exceeding
instead of the receiver using their own bond or credit line.                a certain value threshold or weight. Depending on origin
The customs process is accelerated, with DHL making prompt                  country, shippers that submit a declaration online may avoid
payment of relevant charges while the receiver defers payment               the local charge.
until an agreed date.
                                                                            Release to Broker
Advance Payment                                                             At shipper or importer request, the release of a DHL Express
The service covers any import of a non-document shipment for                shipment to the customers designated customs broker of
which DHL has paid or used its customs credit line advancing                choice. DHL will transfer the responsibility for a shipment and
customs duties, taxes or regulatory charges on behalf of those              related customs documentation to the customer’s nominated
importers with whom DHL has no contract. The charge is based                broker for clearance and last mile delivery.
on the credit advanced or guaranteed and is subject to a
standard minimum.                                                           Clearance Data Modification
                                                                            A surcharge applies in case the customs declared value of a
Broker Notification                                                         shipment requires modification either before or during the
At the customer’s request, DHL will provide the necessary                   customs clearance process.
paperwork to the customer’s designated broker to perform the
import clearance and resume the delivery to the final destination           Multiline Entry
once the clearance is completed. DHL is subsequently not                    A service charge will be assessed for multiline item entries with
responsible for the timeliness of the submission to customs or              more than five lines. An example would be – one shipment with
for the release of the shipment.                                            multiple products or multiple invoices. All products require
                                                                            identification and must be classified under separate harmonized
Formal Clearance                                                            tariff numbers.
Applied in selected countries, when importing goods with an
aggregated declaration value or weight exceeding the limits set             Temporary Import/Export
by destination customs authorities, or due to other regulatory              When requested by the shipper or importer, DHL prepares the
requirements are excluded from routine clearance procedures.                merchandise or goods for their temporary export and later
                                                                            import. Raw or semi-finished materials can be imported into a
Bonded Storage                                                              Customs’ approved Export Processing Zone or Free Trade Zone
Storage charges apply when the shipment cannot be released by               for value adding activities, providing the finished goods are
customs due to inaccurate or missing paperwork. Charges take                subsequently exported.
effect three calendar days after the freight arrival date or broker
notification, whichever is later. The charge applies to the duty
and taxes payer.

For a full list of customs charges, please visit dhl.cw/customs_services.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS ST MAARTEN
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DHL Service & Rate Guide 2020: St Maarten

HOW TO SHIP WITH DHL EXPRESS
    The International                                        How to Ship                   Shipping                  Zones and
                                     Services
       Specialists                                         with DHL Express                 Tools                      Rates

           Preparing Your Shipment                      Packaging Your Shipment                       Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

      1        Shipment weight
               Please weigh and measure your shipment. If you are
               sending a large but lightweight shipment, where its
                                                                                  Height

               volumetric (dimensional) weight exceeds its actual
               weight, the cost of the shipment is calculated on the space
               your consignment takes up on the aircraft. This is a                        Length
               standard IATA method. To calculate the volumetric weight                                                Width
               of your shipment, simply multiply the length by height
               by width in inches, then divide the total sum by 139 for
               each piece in the shipment. Any piece in the shipment
               may be re-weighed and/or re-measured by DHL to
               confirm this calculation.

      2        Documentation required: waybill
               All shipments sent with DHL Express need to have a fully
               completed DHL waybill or label securely attached to each
               piece. This will enable the successful movement of your
               shipment through the DHL network. Each waybill or label
               is individually numbered to allow you to track your
               shipment from collection through to delivery. Your
               shipment may also need to be accompanied by customs
               documentation, such as a commercial or proforma
               invoice, as well as additional paperwork depending on the
               contents and value of the shipment and the country you
               are sending to.

      3        Documentation required: invoice
               A commercial or proforma invoice is required when
               sending non-document shipments to countries and
               territories outside your origin country or customs union.
               This is essentially a declaration containing all the details
               of a transaction and is used by customs authorities to
               assess if duties or taxes are payable. A commercial invoice
               is used when goods are part of a commercial transaction
               or intended for resale. A proforma invoice is used when
               sending goods of no commercial value (for example,
               when sending samples).
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DHL Service & Rate Guide 2020: St Maarten

HOW TO SHIP WITH DHL EXPRESS
     The International                                     How to Ship                                       Shipping                                          Zones and
                                      Services
        Specialists                                      with DHL Express                                     Tools                                              Rates

           Preparing Your Shipment                     Packaging Your Shipment                                                   Paying for Your Shipment

PREPARING YOUR SHIPMENT
Your invoice will require the following details:

                                                               Exporter                                                          Commercial
 1
     BANK DETAILS                                             Tax ID/VAT number
                                                                                                                                 Invoice

      These are the bank details that will be used
                                                                                                                                 Date
      for the transaction between the seller and               Bank details
                                                                                    1
                                                                                                                                 Waybill number
      buyer. These details are not required for
                                                                                                                                 Invoice number
      non-commercial/proforma invoices.                                                                                          Exporter code

                                                               Importer (bill to)                                                Receiver if different from Importer
 2
     DESCRIPTION                                                                                                                Tax ID/VAT number

      Generic or broad descriptions are no longer                                                                                Shipment reference
      permitted and are likely to cause delays.
      Descriptions should include the items, how               Full       2     Commodity       Item            Unit value       Subtotal         Net weight     Country of
                                                               description      code            quantity        [Currency]       value                           manufacture/
      many there are, what they are made of, and               of goods                 3                                        [Currency]                      origin
                                                                                                                                                                            4
      what they will be used for. For example,
      describing items as ‘samples’, ‘parts’ or
      ‘spares’ is not acceptable for customs
                                                               Freight
      classification, safety and security reasons.
                                                               Insurance

                                                                                Total declared value/currency		5                  Total net weight/lb(s)
 3
     COMMODITY CODE
      This is the product identification code used                              Total pieces			                                   Total gross weight/lb(s)

      by the exporting country to classify the
      goods to be exported. It assists clearance              6 Type of export
                                                              7 Incoterms
      and avoids delays.
                                                              8 Reason for export
                                                                 I/We hereby certify that the information contained in this invoice is true and correct and that the contents
                                                                 of the shipments are as stated above.
 4
     COUNTRY OF MANUFACTURE/ORIGIN
                                                                 Position in company                                                Signature
      This relates to the place of manufacture,
      not the country of export. If items are                                                                                       Company stamp

      manufactured in more than one country,
      please list the origins.

 5
     TOTAL DECLARED VALUE                                                 7
                                                                                    INCOTERM
      This is the total value of the transaction for                                 Insert the Incoterm that best describes the
      customs purposes based on the Incoterm                                         terms of the transaction. For example, DAP
      selected. The total declared value should                                      (Delivered At Place).
      include freight and insurance charges
      if the seller is responsible for these two                           8        REASON
                                                                                            FOR EXPORT
      elements.                                                                     This could be: For Sale; For Repair; After
                                                                                    Repair; Gift; Sample; Personal Use Not
 6
     TYPE OF EXPORT                                                                For Resale; Replacement; Intercompany
      The options are: (1) Permanent;                                               Transfer; or Personal Effects.
      (2) Temporary; and (3) Repair & Return.
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DHL Service & Rate Guide 2020: St Maarten

HOW TO SHIP WITH DHL EXPRESS
     The International                                        How to Ship                  Shipping                   Zones and
                                     Services
        Specialists                                         with DHL Express                Tools                       Rates

           Preparing Your Shipment                       Packaging Your Shipment                      Paying for Your Shipment

PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely              Prohibited and Restricted Commodities
through the DHL Express global network, it is important that          Prohibited Items
they are packaged and labeled correctly.                              The following items will NOT be accepted for carriage by DHL.
                                                                      This list includes items which are prohibited for carriage by
Packaging guidelines                                                  any law, regulation or statute of any federal, state or local
nn   If you are re-using envelopes or boxes, please ensure that      government of any country from, to or through which the items
     old labels and markings are removed                              may be carried. For international carriage there may be
nn   Securely fix the waybill to the shipment. The waybill can be     additional prohibited items specified by the country of
     thought of as the shipment’s airline ticket and it will delay    destination. DHL may at its sole discretion refuse to carry other
     delivery if it becomes separated from your shipment              items not listed below.
nn   The barcodes on the waybill are scanned at numerous              nn   All Samsung Galaxy Note7 and Samsung Note7 devices
     points during your shipment’s journey. Please ensure             nn   Bullion (of any precious metal)
     the barcode is flat and not covered by tape, shrinkwrap          nn   Cash (legal tender – bank notes, currency notes and coins)
     or strapping                                                     nn   Complete firearms, ammunition, explosives/explosive
nn   Place the waybill on the top or side of your shipment                 devices including inert explosives and test pieces, air guns,
     and please ensure it does not overlap the corners or                  replica and imitation firearms
     edges of boxes                                                   nn   Human remains or ashes in any form
nn   Use adequate protective wrapping for fragile or delicate         nn   Hunting (animal) trophies, animal parts such as ivory and
     items and ensure they are packed as far away as possible              shark’s fin, animal remains or ashes, or animal by-products
     from the corners of boxes                                             and derived products not intended for human
nn   To prevent injury to our employees, please pay special                consumption, prohibited for movement by the CITES
     attention to the packaging of sharp items. There should not           Convention and/or local law
     be any possibility of the contents piercing the packaging        nn   Illegal goods, such as counterfeit goods and narcotics
nn   Any individual pieces over 150lb should be placed on a           nn   Live animals (including but not limited to mammals,
     pallet. If you are sending a multi-piece shipment, it is not          reptiles, fish, invertebrates, amphibians, birds, insects,
     necessary to place the individual pieces on a pallet unless           larvae and pupae)
     they exceed 150lb. For example, a shipment comprising            nn   Loose lithium metal batteries under IATA PI968 section II
     four 55lb pieces does not have to be placed on a pallet          nn   Loose precious and semi-precious stones (cut or un-cut,
                                                                           polished or un-polished)
DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes.
The items available include:
nn   Flyer bags
nn   Cardboard document envelopes
nn   Boxes in a range of sizes
nn   Tubes
nn   Bottle boxes

For more information please refer to the Packing Guide
available on dhl.cw/packingguide.
13

DHL Service & Rate Guide 2020: St Maarten

HOW TO SHIP WITH DHL EXPRESS
     The International                                         How to Ship                 Shipping                   Zones and
                                      Services
        Specialists                                          with DHL Express               Tools                       Rates

            Preparing Your Shipment                       Packaging Your Shipment                     Paying for Your Shipment

Restricted Items                                                            Air Transport Association regulations (“IATA”), the
The following items will NOT be accepted for carriage unless                Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a                      International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items                regulations. Applicable to all shipments valued in excess of
approved for carriage will be recorded in writing with the                  EUR 500,000
customer.                                                              nn   Financial and monetary commodities – examples include
nn   Air guns, tasers, imitation or replica firearms, firearm parts         but are not limited to activated SIM cards for mobile
     and replica ammunition (includes rifle butts, trigger                  phones, blank or activated credit or cash dispenser cards,
     mechanisms, screws/bolts etc which are manufactured for                blank cheques, event tickets, lottery tickets, money or
     the sole purpose of creating a functional firearm)                     postal orders, pre-paid phone cards, tickets (blank stock),
nn   Antiques and works of art with a shipment value in excess              traveller’s cheques, vouchers/tokens, unused stamps etc.
     of EUR 500,000                                                         Applicable to all shipments valued in excess of
nn   Banderols/Tax stickers with a shipment value in excess of              EUR 500,000
     EUR 500,000                                                       nn   Furs
nn   Cannabis for medicinal purposes from bona fide                    nn   Jewellery and watches and with individual values in excess
     pharmaceutical manufacturers with appropriate licences                 of EUR 5,000. The shipment must not exceed EUR 100,000
     and where lawful to ship, which must be in tablet or liquid
     form, may be carried with an approved business case.
     The value of one shipment must not exceed EUR 10,000
                                                                       PAYING FOR YOUR SHIPMENT
nn   Cigarettes, cigars, tobacco products and electronic
                                                                       You can pay for DHL Express services either with cash, a credit
     cigarettes with a shipment value in excess of EUR 500,000
                                                                       card or by bank transfer. You can open an account with DHL
nn   Commemorative coins and medals with an individual value
                                                                       Express to pay via bank transfer; and all account customers
     or total shipment value of EUR 2,000 or more are restricted
                                                                       receive invoices on a pre-agreed basis. For more details, please
     for carriage
                                                                       get in touch with a Customer Service Advisor at your local
nn   Dangerous/hazardous goods including but not limited to
                                                                       DHL Express office or go to dhl.cw/en/express/shipping/
     perfumes, aftershaves, aerosols, flammable substances,
                                                                       open_account.
     dry ice, biological substances, UN classified dangerous
     goods and any goods specified as such under International
14

DHL Service & Rate Guide 2020: St Maarten

SHIPPING TOOLS
    The International                                         How to Ship                 Shipping                   Zones and
                                     Services
       Specialists                                          with DHL Express               Tools                       Rates

SHIPPING TOOLS
Making shipping easier                                               It is a Windows-based system, which is easy to use yet very
DHL Express offers a choice of electronic tools to suit even the     powerful – enabling you to handle everything from regular
most demanding requirements. We invest continually in market-        mailshots to multi-stage shipping processes.
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.

Our electronic solutions cover online and offline options, as well
as integrated solutions. In addition, we provide industry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on
this page.

                                                                          The new DHL Express Mobile app lets you track
                                                                          your shipments and manage your deliveries all in
                                                                          one place. You can locate the nearest DHL Service
                                                                          Point for parcel drop off or collection, and quickly

     MyDHL+ re-imagines the way the shipping business                     check shipping rates too – right on your smartphone.

     does business, by combining the tools and services                   Advanced GPS location services and camera barcode

     our customers use most. With its mobile friendly and                 scanning are also available. Download DHL Express

     intuitive interface, customers can now import, export,               Mobile today, on Android or iPhone.

     schedule a pickup, track shipments and pay bills more
     quickly than ever – all in one visit, with one password
     and zero headaches. MyDHL+ makes it incredibly easy
     to navigate the complexities of international shipping.
     Try it out now at mydhl.com.
                                                                     Customer shipping integration
                                                                     Using EDI and XML Services enables you to incorporate
                                                                     DHL’s online shipping capabilities into your own website,
DHL.com                                                              warehouse or customer service application. This provides global
Our website provides a comprehensive guide to DHL Express            shipment tracking while making it faster and easier to access
shipping services, as well as transport news, service updates        information about transit times, rates and courier bookings.
and contact details. To make doing business with us even easier,
the site features interactive tools that include online booking,     Specific solutions
tracking and a volumetric weight calculator.                         DHL offers additional capabilities for businesses requiring more
                                                                     specialized solutions – for example, its Medical Express and
Easyship                                                             Collect & Return services. For more information, please contact
This is an offline advanced shipment management tool for any         your DHL Account Manager or local Customer Service team.
organization with large shipping volumes or regular scheduled
deliveries. DHL Easyship can handle the needs of multinational
supply chains or any business with a central shipping function.
15

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
     The International                                                How to Ship                        Shipping                  Zones and
                                          Services
        Specialists                                                 with DHL Express                      Tools                      Rates

 Calculate the Price         Optional                            Customs          Service Capability       Export        Import         Domestic
                                             Surcharges
 of Your Shipment            Services                            Services         and Rating Zones        Services      Services        Services

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

           1        Decide which service best suits your
                    needs (see page 4 for international
                    services) and weigh your shipment (see
                    page 10 and dhl.cw/volumetricweight)

           2        Determine the rating zone of the origin or
                    destination (see pages 17 and 18)

           3        Find the rate using the rating zone and
                    weight of your shipment (see page 19 for
                    exports and page 21 for imports)

OPTIONAL SERVICES
 Optional services                 View explanation           Charging method                 Charge

 Duties and Taxes Paid                                        Per shipment                    25.00 USD
 Dedicated Pickup                                             Per shipment - minimum          27.30 USD
 Dedicated Delivery                                           Per shipment - minimum          54.60 USD
 Shipment Preparation                                         Per shipment                    27.30 USD
 Saturday Delivery                                            Per shipment                    52.50 USD
 Shipment Insurance                                           By shipment value               12.06 USD or 1% of insured  value per shipment
 Extended Liability                                           Per shipment                    4.56 USD
 Direct Signature                                             Per shipment                    5.80 USD
 Importer of Record (IOR)                                     Per shipment                    21.00 USD
 Printed Invoice                                              Per invoice                     3.42 USD
 Residential Address                                          Per shipment                    7.30 USD
 GoGreen Climate Neutral                                      By shipment weight              0.11 USD
 Packaging                                                    Per item                        3.42 USD minimum
 Change of Billing                                            Per invoice                     34.20 USD
 Neutral Delivery                                             Per shipment                    24.10 USD

For a full list of optional services, please visit our website at dhl.cw/optional_services.
16

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
    The International                                                 How to Ship                   Shipping                       Zones and
                                          Services
       Specialists                                                  with DHL Express                 Tools                           Rates

 Calculate the Price         Optional                            Customs       Service Capability       Export           Import            Domestic
                                                Surcharges
 of Your Shipment            Services                            Services      and Rating Zones        Services         Services           Services

SURCHARGES
 Surcharges            View explanation                                       Charging method        Charge

                                                                                                     Percentage of transportation and additional
 Fuel Surcharge                                                               Per shipment
                                                                                                     charges, as per index; details here
                                                                                                     27.30 USD per shipment or
 Remote Area                                                                  By shipment weight
                                                                                                     0.27 USD per lb, if higher

 Additional Handling

                                                        Overweight Piece      Per piece              94.00 USD

                                                             Oversize Piece   Per piece              94.00 USD

                                                     Non-Stackable Pallet     Per piece              176.00 USD

 Dangerous Goods

                                                    Full Dangerous Goods      Per shipment           94.00 USD

                                    Lithium Batteries Section II (PI965)      Per shipment           94.00 USD

                                 Lithium Batteries Section II (966, 969)      Per shipment           5.70 USD

                                                      Excepted Quantities     Per shipment           5.70 USD

                                                       Limited Quantities     Per shipment           26.00 USD

                                                        Dry Ice (UN1845)      Per shipment           13.60 USD

 Address Correction                                                           Per shipment           13.00 USD

 Data Entry                                                                   Per shipment           5.70 USD

 Security Charges

                                                              Elevated Risk   Per shipment           23.00 USD

                                                    Restricted Destination    Per shipment           35.00 USD

CUSTOMS SERVICES
 Customs services            View explanation                                 Charging method        Charge

 Export Declaration                                                           Per shipment           12.00 USD

Please visit our website for a full list of surcharges and for information on customs please contact your local office on 1(721) 5445080
for applicable services and charges or go to customs services.
17

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
    The International                                                How to Ship                         Shipping                       Zones and
                                        Services
       Specialists                                                 with DHL Express                       Tools                           Rates

 Calculate the Price        Optional                            Customs       Service Capability           Export            Import           Domestic
                                           Surcharges
 of Your Shipment           Services                            Services      and Rating Zones            Services          Services          Services

SERVICE CAPABILITY AND RATING ZONES

                                      DHL        DHL       DHL                                                          DHL        DHL       DHL
Country/Territory           Zone    Express    Express   Express    Imports   Country/Territory              Zone     Express    Express   Express   Imports
                                   Worldwide    9:00      12:00                                                      Worldwide    9:00      12:00
Afghanistan                   7        P                              P       Ecuador                         3          P         doc       doc       P
Albania                       5        P         P         P          P       Egypt                           7          P         doc        P        P
Algeria                       7        P                   P          P       El Salvador                     3          P          P         P        P
American Samoa                7        P                              P       Eritrea                         7          P                             P
Andorra                       5        P         P                    P       Estonia                         5          P                   P         P
Angola                        7        P         P         P          P       Ethiopia                        7          P                             P
Anguilla                      1        P                              P       Falkland Islands                3          P                             P
Antigua                       1        P                              P       Faroe Islands                   5          P                             P
Argentina                     3        P                   P          P       Fiji                            7          P                             P
Armenia                       7        P                              P       Finland                         5          P                   P         P
Aruba                         1        P                              P       France                          4          P         P         P         P
Australia                     7        P         P         P          P       French Guyana                   1          P                  doc        P
Austria                       5        P         P         P          P       Gabon                           7          P                  doc        P
Azerbaijan                    7        P                              P       Gambia                          7          P                             P
Bahamas                       1        P         P         P          P       Georgia                         5          P                             P
Bahrain                       7        P        doc        P          P       Germany                         5          P         P         P         P
Bangladesh                    7        P                              P       Ghana                           7          P        doc        P         P
Barbados                      1        P         P         P          P       Gibraltar                       7          P         P         P         P
Belarus                       5        P                              P       Greece                          5          P                   P         P
Belgium                       5        P         P         P          P       Greenland                       3          P                             P
Belize                        1        P                   P          P       Grenada                         1          P                             P
Benin                         7        P                              P       Guadeloupe                      1          P                  doc        P
Bermuda                       1        P                   P          P       Guam                            7          P                   P         P
Bhutan                        7        P                              P       Guatemala                       3          P         P         P         P
Bolivia                       3        P         P         P          P       Guernsey                        5          P         P         P         P
Bonaire                       1        P                  doc         P       Guinea Republic                 7          P                  doc        P
Bosnia and Herzegovina        5        P                              P       Guinea-Bissau                   7          P                             P
Botswana                      7        P        doc       doc         P       Guinea-Equatorial               7          P                             P
Brazil                        3        P         P         P          P       Guyana (British)                1          P                  doc        P
Brunei                        7        P                  doc         P       Haiti                           1          P                   P         P
Bulgaria                      5        P                   P          P       Honduras                        3          P        doc        P         P
Burkina Faso                  7        P        doc       doc         P       Hong Kong                       6          P         P         P         P
Burundi                       7        P                              P       Hungary                         5          P                   P         P
Cambodia                      7        P                   P          P       Iceland                         5          P                   P         P
Cameroon                      7        P                   P          P       India                           6          P                  doc        P
Canada                        3        P         P         P          P       Indonesia                       6          P                             P
Canary Islands, The           5        P                              P       Iran, Islamic Rep. of           7          P        doc       doc        P
Cape Verde                    7        P                              P       Iraq                            7          P                             P
Cayman Islands                1        P        doc       doc         P       Ireland, Rep. of                5          P         P         P         P
Central African Republic      7        P                              P       Israel                          7          P                             P
Chad                          7        P                              P       Italy                           5          P         P         P         P
Chile                         3        P                   P          P       Jamaica                         1          P                   P         P
China, People’s Republic      6        P                  doc         P       Japan                           6          P                   P         P
Colombia                      3        P         P         P          P       Jersey                          5          P         P         P         P
Comoros                       7        P                              P       Jordan                          7          P         P         P         P
Congo                         7        P                              P       Kazakhstan                      7          P                   P         P
Congo, Democratic Rep. of     7        P                              P       Kenya                           7          P        doc        P         P
Cook Islands                  7        P                              P       Kiribati                        7          P                             P
Costa Rica                    3        P                   P          P       Korea, D.P.R. of (North)        7          P                             P
Cote d’Ivoire                 7        P        doc       doc         P       Korea, Rep. of (South)          6          P                   P         P
Croatia                       5        P         P         P          P       Kosovo                          5          P                             P
Cuba                          3        P                              P       Kuwait                          7          P         P         P         P
Curacao                       1        P        doc        P          P       Kyrgyzstan                      7          P                             P
Cyprus                        7        P        doc       doc         P       Lao P.D.R.                      7          P        doc        P         P
Czech Republic, The           5        P         P         P          P       Latvia                          5          P        doc       doc        P
Denmark                       5        P         P         P          P       Lebanon                         7          P        doc        P         P
Djibouti                      7        P                              P       Lesotho                         7          P        doc        P         P
Dominica                      1        P                  doc         P       Liberia                         7          P                             P
Dominican Republic            1        P        doc        P          P       Libya                           7          P                             P

doc = document contents only P = document and non-document contents                                                           Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL
Capability Tool at dct.dhl.com.
18

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
    The International                                                 How to Ship                        Shipping                            Zones and
                                         Services
       Specialists                                                  with DHL Express                      Tools                                Rates

 Calculate the Price         Optional                            Customs       Service Capability               Export            Import           Domestic
                                            Surcharges
 of Your Shipment            Services                            Services      and Rating Zones                Services          Services          Services

SERVICE CAPABILITY AND RATING ZONES

                                       DHL        DHL       DHL                                                              DHL        DHL       DHL
Country/Territory            Zone    Express    Express   Express    Imports   Country/Territory                 Zone      Express    Express   Express   Imports
                                    Worldwide    9:00      12:00                                                          Worldwide    9:00      12:00
Liechtenstein                  5        P          P         P         P       Saudi Arabia                       7           P          P         P        P
Lithuania                      5        P                    P         P       Senegal                            7           P         doc        P        P
Luxembourg                     5        P         P          P         P       Serbia, Rep. of                    5           P                             P
Macau                          7        P                    P         P       Seychelles                         7           P                             P
Madagascar                     7        P                    P         P       Sierra Leone                       7           P                  doc        P
Malawi                         7        P                              P       Singapore                          6           P         P         P         P
Malaysia                       6        P         P         P          P       Slovakia                           5           P         P         P         P
Maldives                       7        P                              P       Slovenia                           5           P        doc        P         P
Mali                           7        P                              P       Solomon Islands                    7           P                             P
Malta                          5        P        doc       doc         P       Somalia                            7           P                             P
Marshall Islands               7        P                   P          P       Somaliland, Rep. (N. Somalia)      7           P                             P
Martinique                     1        P                   P          P       South Africa                       7           P        doc        P         P
Mauritania                     7        P                              P       South Sudan                        7           P                             P
Mauritius                      7        P        doc        P          P       Spain                              5           P         P         P         P
Mayotte                        7        P                              P       Sri Lanka                          7           P         P         P         P
Mexico                         3        P                   P          P       St. Barthelemy                     1           P                  doc        P
Micronesia, Fed. States of     7        P                              P       St. Eustatius                      1           P                   P         P
Moldova, Rep. of               5        P                              P       St. Helena                         1           P                             P
Monaco                         5        P         P         P          P       St. Kitts                          1           P                  doc        P
Mongolia                       7        P                              P       St. Lucia                          1           P                  doc        P
Montenegro, Rep. of            5        P                  doc         P       St. Vincent                        1           P                             P
Montserrat                     1        P                              P       Sudan                              7           P                             P
Morocco                        7        P         P         P          P       Suriname                           1           P                             P
Mozambique                     7        P        doc       doc         P       Swaziland                          7           P        doc        P         P
Myanmar                        7        P                  doc         P       Sweden                             5           P         P         P         P
Namibia                        7        P        doc       doc         P       Switzerland                        5           P         P         P         P
Nauru, Rep. of                 7        P                              P       Syria                              7           P                             P
Nepal                          7        P                  doc         P       Tahiti                             7           P                             P
Netherlands, The               5        P         P         P          P       Taiwan                             6           P         P         P         P
Nevis                          1        P                  doc         P       Tajikistan                         7           P                             P
New Caledonia                  7        P                              P       Tanzania                           7           P        doc       doc        P
New Zealand                    7        P         P         P          P       Thailand                           6           P         P         P         P
Nicaragua                      3        P         P         P          P       Timor-Leste                        7           P                  doc        P
Niger                          7        P                              P       Togo                               7           P                             P
Nigeria                        7        P                   P          P       Tonga                              7           P                             P
Niue                           7        P                              P       Trinidad and Tobago                1           P         P         P         P
North Macedonia                5        P                              P       Tunisia                            7           P                  doc        P
Northern Mariana Islands       7        P                              P       Turkey                             7           P                   P         P
Norway                         5        P                   P          P       Turkmenistan                       7           P                             P
Oman                           7        P         P         P          P       Turks and Caicos Islands           1           P                  doc        P
Pakistan                       7        P        doc        P          P       Tuvalu                             7           P                             P
Palau                          7        P                              P       Uganda                             7           P        doc       doc        P
Panama                         3        P         P         P          P       Ukraine                            5           P         P         P         P
Papua New Guinea               7        P                              P       United Arab Emirates               7           P         P         P         P
Paraguay                       3        P         P         P          P       United Kingdom                     5           P         P         P         P
Peru                           3        P         P         P          P       United States of America           3           P       10:30       P         P
Philippines, The               7        P         P         P          P       USA - Miami Area                   2           P       10:30       P         P
Poland                         5        P         P         P          P       Uruguay                            3           P         P         P         P
Portugal                       5        P         P         P          P       Uzbekistan                         7           P                             P
Puerto Rico                    2        P         P         P          P       Vanuatu                            7           P                             P
Qatar                          7        P         P         P          P       Vatican City                       5           P                   P         P
Reunion, Island of             6        P                   P          P       Venezuela                          3           P                             P
Romania                        5        P                   P          P       Vietnam                            7           P        doc       doc        P
Russian Federation, The        5        P        doc        P          P       Virgin Islands (British)           1           P         P         P         P
Rwanda                         5        P                              P       Virgin Islands (US)                3           P                             P
Samoa                          7        P                              P       Yemen, Rep. of                     7           P                             P
San Marino                     5        P         P         P          P       Zambia                             7           P        doc        P         P
Sao Tome & Principe            7        P                              P       Zimbabwe                           7           P                  doc        P

doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL
Capability Tool at dct.dhl.com.
19

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
      The International                                  How to Ship                  Shipping               Zones and
                                      Services
         Specialists                                   with DHL Express                Tools                   Rates

 Calculate the Price       Optional                  Customs     Service Capability     Export     Import         Domestic
                                        Surcharges
 of Your Shipment          Services                  Services    and Rating Zones      Services   Services        Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE
Weight in lb                 Zone 1         Zone 2      Zone 3         Zone 4          Zone 5     Zone 6           Zone 7
Envelopes up to 0.5lb
0.5                           48.74         61.93        72.43         69.33           87.71      88.46            91.98
Documents only up to 4lb
1                             54.16         68.81        80.48         77.03           97.45      98.29            102.20
2                             60.06         78.14        94.48         90.23           111.72     114.68           121.21
3                             65.96         87.47       108.49         103.44          125.99     131.07           140.22
4                             71.86         96.80       122.50         116.65          140.26     147.46           159.23
Documents from 5lb and non-documents from 1lb
1                             64.18         73.00        84.78         84.73           102.20     103.40           104.34
2                             70.13         82.33        98.78         96.83           115.27     118.58           123.35
3                             76.08         91.66       112.79         108.94          128.35     133.76           142.36
4                             82.03         100.99      126.80         121.05          141.43     148.94           161.37
5                             87.98         110.31      139.63         133.16          152.13     164.25           178.02
6                             93.93         118.47      152.46         145.27          162.83     179.57           194.67
7                             99.88         126.63      165.29         157.38          173.53     194.89           211.32
8                            105.83         134.79      178.12         169.49          184.23     210.21           227.97
9                            111.78         142.95      190.95         181.60          194.93     225.53           244.62
10                           117.73         151.11      203.78         193.71          205.63     240.85           261.27
11                           122.49         158.11      216.61         205.82          216.33     255.62           274.34
12                           127.25         165.11      229.44         217.93          227.03     270.39           287.41
13                           132.01         172.11      242.27         230.04          237.73     285.16           300.48
14                           136.77         179.11      255.10         242.15          248.43     299.93           313.55
15                           141.53         186.11      267.93         254.26          259.13     314.70           326.62
16                           146.29         193.11      280.76         266.37          269.83     329.47           339.69
17                           151.05         200.11      293.59         278.48          280.53     344.24           352.76
18                           155.81         207.11      306.42         290.59          291.23     359.01           365.83
19                           160.57         214.11      319.25         302.70          301.93     373.78           378.90
20                           165.33         221.11      332.08         314.81          312.63     388.55           391.97
22                           174.85         235.11      355.42         339.03          334.03     415.91           419.33
24                           184.37         249.11      378.76         363.25          355.43     443.27           446.69
26                           193.89         263.11      402.10         387.47          376.83     470.63           474.05
28                           203.41         277.11      425.44         411.69          398.23     497.99           501.41
30                           212.93         291.11      448.78         435.91          419.63     525.35           528.77
32                           222.45         305.11      472.12         460.13          441.03     552.71           556.13
34                           231.97         319.11      495.46         484.35          462.43     580.07           583.49
36                           241.49         333.11      518.80         508.57          483.83     607.43           610.85

                                                                                                       Table continues overleaf
20

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
     The International                                           How to Ship                      Shipping                      Zones and
                                        Services
        Specialists                                            with DHL Express                    Tools                          Rates

 Calculate the Price       Optional                          Customs        Service Capability        Export          Import         Domestic
                                           Surcharges
 of Your Shipment          Services                          Services       and Rating Zones         Services        Services        Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE
Weight in lb                  Zone 1             Zone 2          Zone 3           Zone 4            Zone 5           Zone 6            Zone 7
38                            251.01             347.11          542.14           532.79            505.23           634.79           638.21
40                            260.53             361.11          565.48           557.01            526.63           662.15           665.57
42                            270.05             375.11          586.48           581.23            548.03           689.51           692.93
44                            279.57             389.11          607.48           605.45            569.43           716.87           720.29
46                            289.09             403.11          628.48           629.67            590.83           744.23           747.65
48                            298.61             417.11          649.48           653.89            612.23           771.59           775.01
50                            308.13             431.11          670.48           678.11            633.63           798.95           802.37
52                            317.65             445.11          691.48           702.33            655.03           826.31           829.73
54                            327.17             459.11          712.48           726.55            676.43           853.67           857.09
56                            336.69             473.11          733.48           750.77            697.83           881.03           884.45
58                            346.21             487.11          754.48           774.99            719.23           908.39           911.81
60                            355.73             501.11          775.48           799.21            740.63           935.75           939.17
80                            450.93             641.11          985.48          1,041.41           978.43          1,209.35         1,212.77
100                           546.13             781.11         1,195.48         1,283.61          1,216.23         1,482.95         1,486.37
120                           641.33             921.11         1,405.48         1,525.81          1,454.03         1,756.55         1,759.97
140                           736.53             1,061.11       1,615.48         1,768.01          1,691.83         2,030.15         2,033.57
For each additional 1lb
From 20 to 40                  4.76               7.00           11.67             12.11             10.70           13.68             13.68
From 40 to 60                  4.76               7.00           10.50             12.11             10.70           13.68             13.68
For each additional 1lb
From 60 to 140                 4.76               7.00           10.50             12.11             11.89           13.68             13.68
From 140 to 600                4.76               7.00           10.50             12.11             11.89           13.68             13.68
From 600 to 2,000*             4.85               7.26           10.89             13.31             12.11           15.04             15.04

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 148 countries worldwide.
Add 6.00 USD to the DHL Express Worldwide prices.

DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 94 countries
worldwide. Add 17.00 USD to the DHL Express Worldwide prices.

Weights are rounded up to the nearest full lb.

Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.cw/express for details.

*DHL Express does not accept shipments exceeding 2,200lb, or containing pieces exceeding 660lb or 118in in length, and/or not meeting DHL standards
for packing. Refer to our Packing Guide on dhl.cw/packingguide. These network restrictions are subject to change with 30 days’ notice.
21

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
     The International                                   How to Ship                  Shipping               Zones and
                                      Services
        Specialists                                    with DHL Express                Tools                   Rates

 Calculate the Price       Optional                  Customs     Service Capability     Export     Import         Domestic
                                        Surcharges
 of Your Shipment          Services                  Services    and Rating Zones      Services   Services        Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT
Weight in lb                 Zone 1         Zone 2      Zone 3         Zone 4          Zone 5     Zone 6           Zone 7
Documents only up to 4lb
1                             74.66         85.01        95.21         92.44           108.48     120.17           139.97
2                             81.65         99.75       109.95         106.75          125.97     138.77           160.96
3                             88.65         114.49      124.69         121.06          143.47     157.37           181.95
4                             95.65         129.23      139.43         135.37          160.97     175.97           202.94
Documents from 5lb and non-documents from 1lb
1                             75.36         87.49        97.99         92.44           109.51     123.78           141.29
2                             82.36         102.51      113.01         106.75          127.00     142.38           162.28
3                             89.36         117.53      128.03         121.06          144.50     160.98           183.27
4                             96.36         132.55      143.05         135.37          162.00     179.58           204.26
5                            103.36         147.57      158.07         149.68          179.49     198.18           225.25
6                            110.36         162.59      173.09         163.99          196.99     216.78           246.24
7                            117.36         177.61      188.11         178.30          214.49     235.38           267.23
8                            124.36         192.63      203.13         192.61          231.99     253.98           288.22
9                            131.36         207.65      218.15         206.92          249.49     272.58           309.21
10                           138.36         222.67      233.17         221.23          266.99     291.18           330.20
11                           145.36         237.69      248.19         235.54          284.49     309.78           351.19
12                           152.36         252.71      263.21         249.85          301.99     328.38           372.18
13                           159.36         267.73      278.23         264.16          319.49     346.98           393.17
14                           166.36         282.75      293.25         278.47          336.99     365.58           414.16
15                           173.36         297.77      308.27         292.78          354.49     384.18           435.15
16                           180.36         312.79      323.29         307.09          371.99     402.78           456.14
17                           187.36         327.81      338.31         321.40          389.49     421.38           477.13
18                           194.36         342.83      353.33         335.71          406.99     439.98           498.12
19                           201.36         357.85      368.35         350.02          424.49     458.58           519.11
20                           208.36         372.87      383.37         364.33          441.99     477.18           540.10
22                           222.36         402.91      413.41         392.95          476.99     514.38           579.76
24                           236.36         432.95      443.45         421.57          511.99     551.58           619.42
26                           250.36         462.99      473.49         450.19          546.99     588.78           659.08
28                           264.36         493.03      503.53         478.81          581.99     625.98           698.74
30                           278.36         523.07      533.57         507.43          616.99     663.18           738.40
32                           292.36         553.11      563.61         536.05          651.99     700.38           778.06
34                           306.36         583.15      593.65         564.67          686.99     737.58           817.72
36                           320.36         613.19      623.69         593.29          721.99     774.78           857.38

                                                                                                       Table continues overleaf
22

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
     The International                                           How to Ship                      Shipping                      Zones and
                                        Services
        Specialists                                            with DHL Express                    Tools                          Rates

 Calculate the Price       Optional                          Customs        Service Capability        Export          Import         Domestic
                                           Surcharges
 of Your Shipment          Services                          Services       and Rating Zones         Services        Services        Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT
Weight in lb                  Zone 1             Zone 2          Zone 3           Zone 4            Zone 5           Zone 6            Zone 7
38                            334.36             643.23          653.73           621.91            756.99           811.98           897.04
40                            348.36             673.27          683.77           650.53            791.99           849.18           936.70
42                            362.36             703.31          711.51           679.15            826.99           886.38           976.36
44                            376.36             733.35          739.25           707.77            861.99           923.58          1,016.02
46                            390.36             763.39          766.99           736.39            896.99           960.78          1,055.68
48                            404.36             793.43          794.73           765.01            931.99           997.98          1,095.34
50                            418.36             823.47          822.47           793.63            966.99          1,035.18         1,135.00
52                            432.36             853.51          850.21           822.25           1,001.99         1,072.38         1,174.66
54                            446.36             883.55          877.95           850.87           1,036.99         1,109.58         1,214.32
56                            460.36             913.59          905.69           879.49           1,071.99         1,146.78         1,253.98
58                            474.36             943.63          933.43           908.11           1,106.99         1,183.98         1,293.64
60                            488.36             973.67          961.17           936.73           1,141.99         1,221.18         1,333.30
80                            628.36             1,282.67       1,246.57         1,222.93          1,491.99         1,593.18         1,729.90
100                           768.36             1,591.67       1,531.97         1,509.13          1,841.99         1,965.18         2,126.50
120                           908.36             1,900.67       1,817.37         1,795.33          2,191.99         2,337.18         2,523.10
140                          1,048.36            2,209.67       2,102.77         2,081.53          2,541.99         2,709.18         2,919.70
For each additional 1lb
From 20 to 40                  7.00               15.02          15.02             14.31             17.50           18.60             19.83
From 40 to 60                  7.00               15.02          13.87             14.31             17.50           18.60             19.83
For each additional 1lb
From 60 to 140                 7.00               15.45          14.27             14.31             17.50           18.60             19.83
From 140 to 600                7.12               15.45          14.27             14.31             17.83           20.09             20.20
From 600 to 2,000*             7.26               15.74          14.53             15.74             18.16           20.46             20.57

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 148 countries worldwide.
Add 6.00 USD to the DHL Express Worldwide prices.

DHL Express 9:00 – Guaranteed delivery before 9:00 on the next possible working day to over 94 countries worldwide. Add 17.00
USD to the DHL Express Worldwide prices.

Weights are rounded up to the nearest full lb.

Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.cw/express for details.

*DHL Express does not accept shipments exceeding 2,200lb, or containing pieces exceeding 660lb or 118in in length, and/or not meeting DHL standards
for packing. Refer to our Packing Guide on dhl.cw/packingguide. These network restrictions are subject to change with 30 days’ notice.
23

DHL Service & Rate Guide 2020: St Maarten

ZONES AND RATES
     The International                                             How to Ship                     Shipping                    Zones and
                                        Services
        Specialists                                              with DHL Express                   Tools                        Rates

 Calculate the Price       Optional                            Customs      Service Capability        Export         Import         Domestic
                                           Surcharges
 of Your Shipment          Services                            Services     and Rating Zones         Services       Services        Services

DHL EXPRESS DOMESTIC
Weight in lb                      Zone 1                  Weight in lb                    Zone 1
1                                 11.00                   32                               79.20
2                                 13.20                   34                               83.60
3                                 15.40                   36                               88.00
4                                 17.60                   38                               92.40
5                                 19.80                   40                               96.80
6                                 22.00                   42                              101.20
7                                 24.20                   44                              105.60
8                                 26.40                   46                              110.00
9                                 28.60                   48                              114.40
10                                30.80                   50                              118.80
11                                33.00                   52                              123.20
12                                35.20                   54                              127.60
13                                37.40                   56                              132.00
14                                39.60                   58                              136.40
15                                41.80                   60                              140.80
16                                44.00                   80                              184.80
17                                46.20                   100                             228.80
18                                48.40                   120                             272.80
19                                50.60                   140                             316.80
20                                52.80                   For each additional 1lb
22                                57.20                   From 20 to 40                     2.20
24                                61.60                   From 40 to 60                     2.20
26                                66.00                   From 60 to 140                    2.20
28                                70.40                   From 140 to 600                   2.20
30                                74.80                   From 600 to 2,000*                2.20

Weights are rounded up to the nearest full lb.

Rates are in USD and exclude taxes and all surcharges.
Terms and conditions apply – see dhl.cw/express for details.

*DHL Express does not accept shipments exceeding 2,200lb, or containing pieces exceeding 660lb or
118in in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.cw/packingguide.
These network restrictions are subject to change with 30 days’ notice.
SERVICE POINT DETAILS

Find your nearest DHL Service Point here.

Adolphus Richardson Philipsburg               EBS Bushroad                        EBS Colebay                       ICS Saba
Nisbeth Road # 3                              Bushroad 38                         Orange Grove Shopping             Windwardside SABA
Philipsburg                                   Outskirt                            Plaza 1A                          599 4162881
721 5423026                                   721 5424709/5423636                 Colebay
                                                                                  721 5444779

DHL Express St. Maarten
# 57 Welfare Road
Colebay
Sint Maarten

For contact details of the DHL Express office nearest to you, please visit our website at dhl.cw
or call the customer service hotline on 1(721) 5445080

Valid: 1st January 2020

The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.
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