SERVICE & RATE GUIDE 2020 - DHL EXPRESS INDIA - DHL India
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DHL EXPRESS
SERVICE & RATE
GUIDE 2020
INDIA
Get started
The International Services How to Ship Shipping Tools Zones and Rates
Specialists Page 4 with DHL Express Page 14 Page 15
Page 2 Page 10
2
CONNECTING YOUR WORLD
Operating in
220+ countries and
territories worldwide 260+ aircraft
3,000+ 3,000+
facilities ights per day
fl
(commercial and
non-commercial)
300+
TAPA* certifications
400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
million+
shipments
34,000+
v ehicles (own, leased,
per year
subcontracted trucks
and vans)
100,000+ 84,000+
Service Points
employees
Figures are approximate as of the end of 2018
*TAPA = Transported Asset Protection Association
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DHL Service & Rate Guide 2020: India
THE INTERNATIONAL SPECIALISTS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.
Through our Certified International Specialist Program we This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the requisite you with your international shipping needs, and to see what best
knowledge they need to do their job competently and fits your needs from our wide range of products and services.
confidently – and that’s good news for both employees and Should you have any questions, please get in touch with your
customers. As Certified International Specialists you can rely on DHL Account Manager or visit us at dhl.co.in.
DHL Express as the experts in international express.
4
DHL Service & Rate Guide 2020: India
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Optional Customs
E-commerce Surcharges
Services Services Services Services
Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces (10:30 to the USA) on lanes that guarantee either a next or
up to 70kg and shipments up to 1,000kg. second business day delivery. DHL Express 9:00 is offered to the
majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express guarantee and is suitable for pieces up to 30kg and shipments
delivery company. up to 300kg.
DHL Express 12:00
With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee and allows for heavier pieces up
to 70kg and shipments up to 300kg.
Our international services at a glance
DHL Express DHL Express 9:00
DHL Express 12:00
Worldwide (10:30 to the USA)
Delivery by the end of Delivery before 12 noon Delivery before 9:00
Service description the next possible on the next possible (10:30 to the USA) on the
business day business day next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 91 28
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted
Maximum shipment weight 1,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see dhl.co.in/express for details.
†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
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DHL Service & Rate Guide 2020: India
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Optional Customs
E-commerce Surcharges
Services Services Services Services
IMPORT SERVICES
With our DHL Express Worldwide Import product,
you can import shipments from over 220 countries
and territories in the world. This is more than any
other express delivery company can offer. What’s
more, customers in, say, the USA can order an
import from China not just to the USA, but to other
destinations as well. We call this a third country
shipment.
There is no need for local brokers or forwarders to
get involved in any part of the process. You are in
full control, and able to manage all aspects of your
imports in a very simple way.
If you need a faster delivery, our DHL Express 12:00
service is available for import as well. You can order
an import from another country, to be delivered to
your country or any other destination, by using our
dedicated electronic shipping solution for imports.
You will have one account number, one invoice in a
single currency and a fixed price that means you
know exactly what you will pay.
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DHL Service & Rate Guide 2020: India
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Optional Customs
E-commerce Surcharges
Services Services Services Services
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
DHL’s On Demand Delivery tool keeps receivers informed
of shipment progress, allowing them to reschedule,
nn Global reach
reroute, release or conveniently collect from a DHL
nn Express options
Service Point. It is an innovative, easy-to-use, mobile-
nn Duties and taxes paid options and customs expertise
friendly service, especially for residential deliveries.
nn Late pick ups
nn Easy returns solutions
Designed to enhance the online shopper’s experience,
especially for residential deliveries, the service is
Fast, flexible and easy
available globally, meaning consistent service standards
Consumers expect everything ‘on demand’ – anytime, anywhere.
and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease. Scheduled delivery Signature release/
leave your signature
Leave with neighbor Collect from
or concierge Service Point
Alternative address Vacation hold
Discover and grow
Visit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers such as
‘The 21st Century Spice Trade’, customer and trend research and
market intelligence tools can enable you to better understand
your customers and shipping requirements to take the next step
in your e-commerce journey.
Our customers go global with ease and speed, maximizing the
enormous potential of international e-commerce.
7
DHL Service & Rate Guide 2020: India
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Optional Customs
E-commerce Surcharges
Services Services Services Services
OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from Packaging View charges
non-standard deliveries and billing options to climate neutral We offer a range of high-quality DHL-branded packaging items.
shipping. You have the flexibility to choose the best service for Flyers and smaller boxes are free of charge. Larger boxes can be
your needs with our express delivery services worldwide. ordered through Customer Services and will be provided by the
Contact Customer Services to learn more. courier at time of pickup.
Duties and Taxes Paid View charges Change of Billing View charges
DHL Express can arrange for the shipper or a third party to be This applies when a customer requests a change of defined
billed for any duties and taxes payable at destination, rather billing information on an already issued invoice, and which will
than the receiver of the shipment being billed. Charges apply result in a reissuing of the invoice and, in case of an account
whenever the shipper requests that duties, taxes or other change, crediting of the old account and debiting of the new.
regulatory fees be billed outside of the destination country.
Neutral Delivery View charges
Dedicated Pickup and Delivery This service allows for the delivery of non-document shipments,
If your business needs a dedicated vehicle to collect or deliver without any value of the product being shared or exposed to
unusual shipments or a pickup or delivery outside normal the receiver, since the commercial invoice is removed prior
business hours, we can arrange this for you. to delivery.
Shipment Value Protection View charges
We recommend this comprehensive protection for your valuable
or personal shipments, giving you peace of mind in the unlikely
event of physical damage or loss.
Extended Liability View charges
If you are sending valuable documents such as passports, visa
applications or regulatory certificates you can extend the DHL
standard liability with this service. It provides coverage and
compensation in the case of loss or damage.
Direct Signature View charges
If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the
consignee or a representative at the delivery address. DHL will
ensure your shipment is not re-directed, or delivered at an
alternative address.
GoGreen Climate Neutral View charges
This service is for customers who need a
reliable method to calculate their annual
carbon emissions at a shipment level and
subsequently offset these emissions
through approved environmental programs. The whole process
is verified annually by an independent body accredited by the
United Nations. DHL can also provide reports for either a high
level estimate or a detailed carbon footprint.
For a full list of optional services, please visit dhl.co.in/optional_services.
8
DHL Service & Rate Guide 2020: India
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Optional Customs
E-commerce Surcharges
Services Services Services Services
SURCHARGES
Excepted Quantities View charges
In order to maintain a consistently high level of service, in This fixed surcharge is applied per shipment when the handling
specific circumstances DHL Express levies a surcharge for and transportation of shipments involves substances and
exceptional activities, ensuring that these surcharges are fair for commodities that are in Excepted Quantities in compliance with
all of our customers. IATA Dangerous Goods Regulations.
Fuel Surcharge View charges Address Correction View charges
This variable surcharge is applied to the weight charge of each This fixed surcharge is applied to any shipment that has an
shipment and any transportation related surcharges. It is incorrect delivery address at the time of pickup and the delivery
derived from publicly available fuel oil indices that are also cannot be fulfilled after making efforts at the destination to
shown on the DHL Express website at dhl.co.in/fuelsurcharge. determine the correct address. This surcharge applies to
The charge is calibrated every month to the oil price that was international shipments.
current two months prior to the billing month. The Fuel
Surcharge applies to international shipments. Data Entry View charges
This fixed surcharge applies for each shipment consigned with
Remote Area Service View charges non-electronic, paper based manual waybills. Electronic
This surcharge applies when a shipment is collected from shipping documentation incurs no additional charges.
or delivered to a location that is distant or difficult to serve.
The Remote Area surcharge applies to international shipments. Security Charges View charges
Additional surcharges may apply when shipping from or to a
Overweight Piece View charges destination country where DHL is operating at elevated risk due
A fixed surcharge is applied to every piece, including a to continuous state of war, civil unrest, or continuous threats
pallet that exceeds a scale or volumetric weight of 70kg. from terrorism (Elevated Risk), or when shipping to a
The Overweight Piece surcharge applies to international destination country that is subject to trade restrictions imposed
shipments. by the UN Security Council (Restricted Destination).
Oversize Piece View charges
This fixed surcharge applies to every piece, including a pallet,
with a single dimension in excess of 120cm. The Oversize Piece
surcharge applies to international shipments.
Non-Stackable Pallet View charges
This fixed surcharge is applied to every pallet within a shipment
that cannot be stacked, either on request by the shipper, or
because of its shape, content or packaging. This surcharge
applies to international shipments.
Lithium Batteries View charges
A surcharge may apply per shipment when the handling and
transportation of shipments involves Lithium Ion or Lithium
Metal batteries compliant with the appropriate IATA Packing
Instructions 965 Section II.
For a full list of surcharges, please visit dhl.co.in/surcharges.
9
DHL Service & Rate Guide 2020: India
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Optional Customs
E-commerce Surcharges
Services Services Services Services
CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with notification, whichever is later. The charge applies to the duty
extensive knowledge and experience of dealing with customs and taxes payer.
topics worldwide. For your peace of mind, we provide a wide
range of customs support for standard as well as non-routine Export Declaration View charges
customs-clearance processes. By making sure that clearance is Applies in countries where an export declaration is required
a smooth and efficient process, we ensure your shipments arrive for shipments containing controlled commodities or exceeding
as quickly as possible, and leave you free to focus on your core a certain value threshold or weight. Depending on origin
business. With our online tool (tas.dhl.com) we provide essential country, shippers that submit a declaration online may avoid
customs information to help you prepare your shipments. the local charge.
Disbursement View charges Release to Broker View charges
At the receiver’s request, DHL credit or cash is used to fund the At shipper or importer request, the release of a DHL Express
clearance, duty and tax charges relating to a shipment or piece, shipment to the customers designated customs broker of
instead of the receiver using their own bond or credit line. choice. DHL will transfer the responsibility for a shipment and
The customs process is accelerated, with DHL making prompt related customs documentation to the customer’s nominated
payment of relevant charges while the receiver defers payment broker for clearance and last mile delivery.
until an agreed date.
Clearance Data Modification View charges
Advance Payment View charges A surcharge applies in case the customs declared value of a
The service covers any import of a non-document shipment for shipment requires modification either before or during the
which DHL has paid or used its customs credit line advancing customs clearance process.
customs duties, taxes or regulatory charges on behalf of those
importers with whom DHL has no contract. The charge is based
on the credit advanced or guaranteed and is subject to a
standard minimum.
Broker Notification View charges
At the customer’s request, DHL will provide the necessary
paperwork to the customer’s designated broker to perform the
import clearance and resume the delivery to the final destination
once the clearance is completed. DHL is subsequently not
responsible for the timeliness of the submission to customs or
for the release of the shipment.
Formal Clearance View charges
Applied in selected countries, when importing goods with an
aggregated declaration value or weight exceeding the limits set
by destination customs authorities, or due to other regulatory
requirements are excluded from routine clearance procedures.
Bonded Storage View charges
Storage charges apply when the shipment cannot be released by
customs due to inaccurate or missing paperwork. Charges take
effect three calendar days after the freight arrival date or broker
For a full list of customs charges, please visit dhl.co.in/customs_services.
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DHL Service & Rate Guide 2020: India
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1 Shipment weight
Please weigh and measure your shipment. If you are
sending a large but lightweight shipment, where its
Height
volumetric (dimensional) weight exceeds its actual
weight, the cost of the shipment is calculated on the space
your consignment takes up on the aircraft. This is a Length
standard IATA method. To calculate the volumetric weight Width
of your shipment, simply multiply the length by height by
width in centimeters, then divide the total sum by 5,000
for each piece in the shipment. Any piece in the shipment
may be re-weighed and/or re-measured by DHL to
confirm this calculation.
2 Documentation required: waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece. This will enable the successful movement of your
shipment through the DHL network. Each waybill or label
is individually numbered to allow you to track your
shipment from collection through to delivery. Your
shipment may also need to be accompanied by customs
documentation, such as a commercial or proforma
invoice, as well as additional paperwork depending on the
contents and value of the shipment and the country you
are sending to.
3 Documentation required: invoice
A commercial or proforma invoice is required when
sending non-document shipments to countries and
territories outside your origin country or customs union.
This is essentially a declaration containing all the details
of a transaction and is used by customs authorities to
assess if duties or taxes are payable. A commercial invoice
is used when goods are part of a commercial transaction
or intended for resale. A proforma invoice is used when
sending goods of no commercial value (for example,
when sending samples).11
DHL Service & Rate Guide 2020: India
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT
Your invoice will require the following details:
Exporter Commercial
1
BANK DETAILS Tax ID/VAT number
Invoice
These are the bank details that will be used
Date
for the transaction between the seller and Bank details
1
Waybill number
buyer. These details are not required for
Invoice number
non-commercial/proforma invoices. Exporter code
Importer (bill to) Receiver if different from Importer
2
DESCRIPTION Tax ID/VAT number
Generic or broad descriptions are no longer Shipment reference
permitted and are likely to cause delays.
Descriptions should include the items, how Full 2 Commodity Item Unit value Subtotal Net weight Country of
description code quantity [Currency] value manufacture/
many there are, what they are made of, and of goods 3 [Currency] origin
4
what they will be used for. For example,
describing items as ‘samples’, ‘parts’ or
‘spares’ is not acceptable for customs
Freight
classification, safety and security reasons.
Insurance
Total declared value/currency 5 Total net weight/kg(s)
3
COMMODITY CODE
This is the product identification code used Total pieces Total gross weight/kg(s)
by the exporting country to classify the
goods to be exported. It assists clearance 6 Type of export
7 Incoterms
and avoids delays.
8 Reason for export
I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.
4
COUNTRY OF MANUFACTURE/ORIGIN
Position in company Signature
This relates to the place of manufacture,
not the country of export. If items are Company stamp
manufactured in more than one country,
please list the origins.
5
TOTAL DECLARED VALUE 7
INCOTERM
This is the total value of the transaction for Insert the Incoterm that best describes the
customs purposes based on the Incoterm terms of the transaction. For example, DAP
selected. The total declared value should (Delivered At Place).
include freight and insurance charges
if the seller is responsible for these two 8 REASON
FOR EXPORT
elements. This could be: For Sale; For Repair; After
Repair; Gift; Sample; Personal Use Not
6
TYPE OF EXPORT For Resale; Replacement; Intercompany
The options are: (1) Permanent; Transfer; or Personal Effects.
(2) Temporary; and (3) Repair & Return.12
DHL Service & Rate Guide 2020: India
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
nn If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
nn Securely fix the waybill to the shipment. The waybill can be additional prohibited items specified by the country of
thought of as the shipment’s airline ticket and it will delay destination. DHL may at its sole discretion refuse to carry other
delivery if it becomes separated from your shipment items not listed below.
nn The barcodes on the waybill are scanned at numerous nn Bullion (of any precious metal)
points during your shipment’s journey. Please ensure nn Banderols/tax stickers with a shipment value in excess of
the barcode is flat and not covered by tape, shrinkwrap EUR 500,000
or strapping nn Cash (legal tender – bank notes, currency notes and coins)
nn Place the waybill on the top or side of your shipment nn Complete firearms, ammunition, explosives/explosive
and please ensure it does not overlap the corners or devices including inert explosives and test pieces, air guns,
edges of boxes replica and imitation firearms
nn Use adequate protective wrapping for fragile or delicate nn E-cigarette, e-cigars and all forms of electronic nicotine
items and ensure they are packed as far away as possible delivery systems, heat not burn products and their parts/
from the corners of boxes accessories
nn To prevent injury to our employees, please pay special nn Electronic/hazardous/plastic waste/scrap
attention to the packaging of sharp items. There should not nn Gambling devices including playing cards
be any possibility of the contents piercing the packaging nn Human remains or ashes in any form
nn Any individual pieces over 70kg should be placed on a nn Hunting (animal) trophies, animal parts such as ivory and
pallet. If you are sending a multi-piece shipment, it is not shark’s fin, animal remains or ashes, or animal by-products
necessary to place the individual pieces on a pallet unless and derived products not intended for human
they exceed 70kg. For example, a shipment comprising consumption, prohibited for movement by the CITES
four 25kg pieces does not have to be placed on a pallet Convention and/or local law
nn Illegal goods, such as counterfeit goods and narcotics
DHL packaging nn Live animals (including but not limited to mammals,
We offer a range of high-quality DHL-branded packaging items, reptiles, fish, invertebrates, amphibians, birds, insects,
suitable for shipping items of all shapes and sizes. larvae and pupae)
nn Loose lithium metal batteries under IATA PI968 section II
The items available include: nn Loose precious and semi-precious stones (cut or un-cut,
nn Cardboard document envelopes polished or un-polished)
nn Boxes in a range of sizes nn Plants and parts thereof including items covered under
CITES Convention
For more information please refer to the Packing Guide nn Pornographic material or sex/adult toys
available on dhl.co.in/packingguide.13
DHL Service & Rate Guide 2020: India
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
Restricted Items nn Financial and monetary commodities – examples include
The following items will NOT be accepted for carriage unless but are not limited to activated SIM cards for mobile
otherwise agreed to by DHL. To obtain such agreement a phones, blank or activated credit or cash dispenser cards,
business case will need to be conducted by DHL and the items blank cheques, event tickets, lottery tickets, money or
approved for carriage will be recorded in writing with the postal orders, pre-paid phone cards, tickets (blank stock),
customer. traveller’s cheques, vouchers/tokens, unused stamps etc.
nn Air guns, tasers, imitation or replica firearms, firearm parts Applicable to all shipments valued in excess of
and replica ammunition (includes rifle butts, trigger EUR 500,000
mechanisms, screws/bolts etc which are manufactured for nn Furs
the sole purpose of creating a functional firearm) nn Jewellery and watches and with individual values in excess
nn Antiques and works of art of EUR 5,000. The shipment must not exceed EUR 100,000
nn Narcotic and Psychotropic substances
Cigarettes, cigars, tobacco products
nn
nn Commemorative coins and medals
PAYING FOR YOUR SHIPMENT
nn Dangerous/hazardous goods including but not limited to
You can pay for DHL Express services either with cash, a credit
perfumes, aftershaves, aerosols, flammable substances, dry
card or by bank transfer. You can open an account with DHL
ice, biological substances, UN classified dangerous goods
Express to pay via bank transfer; and all account customers
and any goods specified as such under International Air
receive invoices on a pre-agreed basis. For more details, please
Transport Association regulations (“IATA”), the Agreement
get in touch with a Customer Service Advisor at your local
on Dangerous Goods by Road (“ADR”) or International
DHL Express office or go to dhl.co.in/en/express/shipping/
Maritime Dangerous Goods (“IMDG”) regulations. Applicable
open_account.
to all shipments valued in excess of EUR 500,00014
DHL Service & Rate Guide 2020: India
SHIPPING TOOLS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
SHIPPING TOOLS
Making shipping easier It is a Windows-based system, which is easy to use yet very
DHL Express offers a choice of electronic tools to suit even the powerful – enabling you to handle everything from regular
most demanding requirements. We invest continually in market- mailshots to multi-stage shipping processes.
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.
Our electronic solutions cover online and offline options, as well
as integrated solutions. In addition, we provide industry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on
this page.
The new DHL Express Mobile app lets you track
your shipments and manage your deliveries all in
one place. You can locate the nearest DHL Service
Point for parcel drop off or collection, and quickly
MyDHL+ re-imagines the way the shipping business check shipping rates too – right on your smartphone.
does business, by combining the tools and services Advanced GPS location services and camera barcode
our customers use most. With its mobile friendly and scanning are also available. Download DHL Express
intuitive interface, customers can now import, export, Mobile today, on Android or iPhone.
schedule a pickup, track shipments and pay bills more
quickly than ever – all in one visit, with one password
and zero headaches. MyDHL+ makes it incredibly easy
to navigate the complexities of international shipping.
Try it out now at mydhl.com.
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
DHL.com warehouse or customer service application. This provides global
Our website provides a comprehensive guide to DHL Express shipment tracking while making it faster and easier to access
shipping services, as well as transport news, service updates information about transit times, rates and courier bookings.
and contact details. To make doing business with us even easier,
the site features interactive tools that include online booking, Specific solutions
tracking and a volumetric weight calculator. DHL offers additional capabilities for businesses requiring more
specialized solutions – for example, its Medical Express and
Easyship Collect & Return services. For more information, please contact
This is an offline advanced shipment management tool for any your DHL Account Manager or local Customer Service team.
organization with large shipping volumes or regular scheduled
deliveries. DHL Easyship can handle the needs of multinational
supply chains or any business with a central shipping function.15
DHL Service & Rate Guide 2020: India
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3
1 Decide which service best suits your
needs (see page 4 for international
services) and weigh your shipment (see
page 10 and dhl.co.in/volumetricweight)
2 Determine the rating zone of the origin or
destination (see pages 17 and 18)
3 Find the rate using the rating zone and
weight of your shipment (see page 19 for
exports and page 21 for imports)
OPTIONAL SERVICES
Optional services View explanation Charging method Charge
Duties and Taxes Paid Per shipment 2350 INR
600 INR or 1% for outbound shipments
Shipment Value Protection By shipment value
and 1200 INR or 1% for inbound shipments
Extended Liability Per shipment 350 INR
Direct Signature Per shipment 375 INR
GoGreen Climate Neutral By shipment weight 8 INR per kg with minimum of 8 INR per shipment
Change of Billing Per invoice 2400 INR
Neutral Delivery Per shipment 1500 INR
For a full list of optional services, please visit our website at dhl.co.in/optional_services.16
DHL Service & Rate Guide 2020: India
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
SURCHARGES
Surcharges View explanation Charging method Charge
Percentage of transportation and additional
Fuel Surcharge Per shipment
charges, as per index; details here
2100 INR
Remote Area Service By shipment weight
or 36 INR per kg, whichever is higher
Additional Handling
Overweight Piece Per piece 6500 INR
Oversize Piece Per piece 6500 INR
Non-Stackable Pallet Per piece 12000 INR
Dangerous Goods
Lithium Batteries Section II (PI965) Per shipment 6000 INR
Excepted Quantities Per shipment 5000 INR
Address Correction Per shipment 800 INR
Data Entry Per shipment 400 INR
Security Charges
Elevated Risk Per shipment 1750 INR
Restricted Destination Per shipment 2500 INR
CUSTOMS SERVICES
Customs services View explanation Charging method Charge
Disbursement Per shipment 550 INR or 2.5% of duty, whichever is higher
Advance Payment Per shipment 550 INR or 2.5% of duty, whichever is higher
Broker Notification Per shipment 2750 INR
Inbound Formal Clearance Per shipment 2600 INR
Per shipment, per day after 3 500 INR
Bonded Storage
calendar days or 4.45 INR per kg per day, whichever is higher
Export Declaration Per shipment 2200 INR
Release to Broker Per shipment 2750 INR
Clearance Data Modification Per shipment 800 INR
Please visit our website for a full list of surcharges and customs services.17
DHL Service & Rate Guide 2020: India
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
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SERVICE CAPABILITY AND RATING ZONES
DHL DHL DHL DHL DHL DHL
Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Afghanistan 11 P P Ecuador 10 P P P
Albania 11 P P Egypt 11 P P P
Algeria 11 P P El Salvador 10 P P
American Samoa 9 P P Eritrea 11 P P
Andorra 8 P P Estonia 7 P P P
Angola 11 P P P Ethiopia 11 P P
Anguilla 10 P P Falkland Islands 8 P P
Antigua 10 P P Faroe Islands 8 P P
Argentina 10 P P P Fiji 11 P P
Armenia 11 P P Finland 7 P P P
Aruba 10 P P France 7 P P doc P
Australia 6 P P doc P French Guyana 10 P P
Austria 7 P P doc P Gabon 11 P P P
Azerbaijan 11 P P Gambia 11 P P
Bahamas 10 P P Georgia 11 P P
Bahrain 4 P P P Germany 7 P P doc P
Bangladesh 1 P P Ghana 11 P P P
Barbados 10 P P Gibraltar 8 P P P
Belarus 8 P P Greece 7 P P P
Belgium 7 P P doc P Greenland 8 P P
Belize 10 P P Grenada 10 P P
Benin 11 P P Guadeloupe 10 P P
Bermuda 10 P P Guam 9 P P
Bhutan 1 P P Guatemala 10 P P P
Bolivia 10 P P Guernsey 8 P P doc P
Bonaire 10 P P Guinea Republic 11 P P
Bosnia and Herzegovina 11 P P Guinea-Bissau 11 P P
Botswana 11 P P P Guinea-Equatorial 11 P P
Brazil 10 P P P Guyana (British) 10 P P
Brunei 5 P P P Haiti 10 P P
Bulgaria 8 P P P Honduras 10 P P
Burkina Faso 11 P P P Hong Kong 2 P P doc P
Burundi 11 P P Hungary 7 P P P
Cambodia 5 P P P Iceland 8 P P P
Cameroon 11 P P P Indonesia 5 P P
Canada 9 P P P Iran (Islamic Republic of) 11 P P
Canary Islands, The 8 P P Iraq 11 P P
Cape Verde 11 P P Ireland, Republic of 7 P P doc P
Cayman Islands 10 P P Israel 8 P P
Central African Republic 11 P P Italy 7 P P doc P
Chad 11 P P Jamaica 10 P P
Chile 10 P P P Japan 5 P P P
China, People’s Republic 3 P P P Jersey 8 P P doc P
Colombia 10 P P doc P Jordan 4 P P P
Comoros 11 P P Kazakhstan 11 P P P
Congo 11 P P Kenya 11 P P P
Congo, Democratic Rep. of 11 P P P Kiribati 11 P P
Cook Islands 11 P P Korea, Republic Of 5 P P P
Costa Rica 10 P P P Korea, The D.P.R of 11 P P
Cote d’Ivoire 11 P P P Kosovo 11 P P
Croatia 7 P P Kuwait 4 P P P
Cuba 11 P P Kyrgyzstan 11 P P
Curacao 10 P P Lao People's Democratic Rep. 5 P P
Cyprus 7 P P P Latvia 7 P P
Czech Republic, The 7 P P doc P Lebanon 11 P P P
Denmark 7 P P doc P Lesotho 11 P P
Djibouti 11 P P Liberia 11 P P
Dominica 10 P P Libya 11 P P
Dominican Republic 10 P P Liechtenstein 7 P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.18
DHL Service & Rate Guide 2020: India
ZONES AND RATES
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Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
SERVICE CAPABILITY AND RATING ZONES
DHL DHL DHL DHL DHL DHL
Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Lithuania 7 P P P Sao Tome and Principe 11 P P
Luxembourg 7 P P doc P Saudi Arabia 4 P P P
Macau 5 P P P Senegal 11 P P P
Madagascar 11 P P P Serbia, Republic of 11 P P
Malawi 11 P P Seychelles 11 P P
Malaysia 2 P P P Sierra Leone 11 P P
Maldives 1 P P Singapore 2 P P doc P
Mali 11 P P Slovakia 7 P P doc P
Malta 7 P P Slovenia 7 P P doc P
Marshall Islands 9 P P Solomon Islands 11 P P
Martinique 10 P P Somalia 11 P P
Mauritania 11 P P Somaliland, Rep of (N Somalia) 11 P P
Mauritius 11 P P South Africa 10 P P P
Mayotte 11 P P South Sudan 11 P P
Mexico 9 P P Spain 7 P P doc P
Micronesia, Fed. States of 11 P P Sri Lanka 1 P P P
Moldova, Republic of 11 P P St. Barthelemy 10 P P
Monaco 7 P P St. Eustatius 10 P P
Mongolia 5 P P St. Kitts 10 P P
Montenegro, Republic of 11 P P St. Lucia 10 P P
Montserrat 10 P P St. Maarten 10 P P
Morocco 11 P P St. Vincent 10 P P
Mozambique 11 P P P Sudan 11 P P
Myanmar 5 P P Suriname 10 P P
Namibia 11 P P P Swaziland 11 P P
Nauru, Republic of 11 P P Sweden 7 P P doc P
Nepal 1 P P P Switzerland 7 P P doc P
Netherlands Antilles 11 P P Syria 11 P P
Netherlands, The 7 P P doc P Tahiti 11 P P
Nevis 10 P P Taiwan 5 P P doc P
New Caledonia 11 P P Tajikistan 11 P P
New Zealand 6 P P P Tanzania 11 P P P
Nicaragua 10 P P P Thailand 2 P P doc P
Niger 11 P P Timor-Leste 5 P P
Nigeria 11 P P P Togo 11 P P
Niue 11 P P Tonga 11 P P
North Macedonia 11 P P Trinidad and Tobago 10 P P
Norway 7 P P P Tunisia 11 P P
Oman 4 P P P Turkey 8 P P P
Pakistan 4 P P P Turkmenistan 11 P P
Palau 11 P P Turks and Caicos Islands 10 P P
Panama 10 P P Tuvalu 11 P P
Papua New Guinea 6 P P Uganda 11 P P P
Paraguay 10 P P P Ukraine 11 P P
Peru 10 P P P United Arab Emirates 1 P P doc P
Philippines, The 5 P P doc P United Kingdom 7 P P doc P
Poland 7 P P doc P United States of America 9 P P P
Portugal 7 P P doc P Uruguay 10 P P
Puerto Rico 9 P P Uzbekistan 11 P P
Qatar 4 P P P Vanuatu 11 P P
Reunion, Island Of 11 P P Vatican City State 7 P P
Romania 7 P P Venezuela 10 P P
Russian Federation, The 8 P P Vietnam 5 P P P
Rwanda 11 P P Virgin Islands (British) 10 P P
Saint Helena 11 P P Virgin Islands (US) 9 P P
Saipan 9 P P Yemen, Republic of 11 P P
Samoa 11 P P Zambia 11 P P P
San Marino 11 P P Zimbabwe 11 P P P
doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.19
DHL Service & Rate Guide 2020: India
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
Documents only up to 2kg
0.5 2,216 2,749 2,891 2,953 3,203 3,280 3,064 3,686 3,119 3,972 4,674
1 2,830 3,579 3,784 3,816 4,206 4,268 3,980 4,786 3,927 5,414 5,995
1.5 3,346 4,279 4,552 4,605 5,054 5,090 4,622 5,694 4,586 6,301 7,089
2 3,862 4,979 5,320 5,394 5,902 5,912 5,264 6,602 5,245 7,188 8,183
Documents from 2.5kg and non-documents from 0.5kg
0.5 2,744 3,623 3,816 3,972 4,075 4,202 3,902 4,753 4,013 4,907 5,682
1 3,572 4,480 4,764 4,898 5,097 5,173 4,509 5,817 4,637 6,476 7,047
1.5 4,110 5,166 5,496 5,644 5,859 5,945 5,116 6,619 5,263 7,349 8,141
2 4,648 5,852 6,228 6,390 6,621 6,717 5,723 7,421 5,889 8,222 9,235
2.5 5,185 6,538 6,969 7,136 7,384 7,489 6,330 8,211 6,515 9,096 10,329
3 5,599 7,056 7,576 7,743 8,009 8,149 6,890 9,012 7,100 9,895 11,355
3.5 6,013 7,574 8,183 8,350 8,634 8,809 7,450 9,813 7,685 10,694 12,381
4 6,427 8,092 8,790 8,957 9,259 9,469 8,010 10,614 8,270 11,493 13,407
4.5 6,841 8,610 9,397 9,564 9,884 10,129 8,570 11,415 8,855 12,292 14,433
5 7,255 9,128 10,004 10,171 10,509 10,789 9,130 12,216 9,440 13,091 15,459
5.5 7,503 9,426 10,433 10,609 10,962 11,233 9,583 12,961 9,930 13,777 16,323
6 7,751 9,724 10,862 11,047 11,415 11,677 10,036 13,706 10,420 14,463 17,187
6.5 7,999 10,022 11,291 11,485 11,868 12,121 10,489 14,451 10,910 15,149 18,051
7 8,247 10,320 11,720 11,923 12,321 12,565 10,942 15,196 11,400 15,835 18,915
7.5 8,495 10,618 12,149 12,361 12,774 13,009 11,395 15,941 11,890 16,521 19,779
8 8,743 10,916 12,578 12,799 13,227 13,453 11,848 16,686 12,380 17,207 20,643
8.5 8,991 11,214 13,007 13,237 13,680 13,897 12,301 17,431 12,870 17,893 21,507
9 9,239 11,512 13,436 13,675 14,133 14,341 12,754 18,176 13,360 18,579 22,371
9.5 9,487 11,810 13,865 14,113 14,586 14,785 13,207 18,921 13,850 19,265 23,235
10 9,735 12,108 14,294 14,551 15,039 15,229 13,660 19,666 14,340 19,951 24,099
10.5 10,023 12,314 14,630 14,880 15,374 15,588 13,981 20,183 14,756 20,525 24,717
11 10,311 12,520 14,966 15,209 15,709 15,947 14,302 20,700 15,172 21,099 25,335
11.5 10,599 12,726 15,302 15,538 16,044 16,306 14,623 21,217 15,588 21,673 25,953
12 10,887 12,932 15,638 15,867 16,379 16,665 14,944 21,734 16,004 22,247 26,571
12.5 11,175 13,138 15,974 16,196 16,714 17,024 15,265 22,251 16,420 22,821 27,189
13 11,463 13,344 16,310 16,525 17,049 17,383 15,586 22,768 16,836 23,395 27,807
13.5 11,751 13,550 16,646 16,854 17,384 17,742 15,907 23,285 17,252 23,969 28,425
14 12,039 13,756 16,982 17,183 17,719 18,101 16,228 23,802 17,668 24,543 29,043
14.5 12,327 13,962 17,318 17,512 18,054 18,460 16,549 24,319 18,084 25,117 29,661
15 12,615 14,168 17,654 17,841 18,389 18,819 16,870 24,836 18,500 25,691 30,279
Table continues overleaf20
DHL Service & Rate Guide 2020: India
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
15.5 12,903 14,374 17,990 18,170 18,724 19,178 17,191 25,353 18,916 26,265 30,897
16 13,191 14,580 18,326 18,499 19,059 19,537 17,512 25,870 19,332 26,839 31,515
16.5 13,479 14,786 18,662 18,828 19,394 19,896 17,833 26,387 19,748 27,413 32,133
17 13,767 14,992 18,998 19,157 19,729 20,255 18,154 26,904 20,164 27,987 32,751
17.5 14,055 15,198 19,334 19,486 20,064 20,614 18,475 27,421 20,580 28,561 33,369
18 14,343 15,404 19,670 19,815 20,399 20,973 18,796 27,938 20,996 29,135 33,987
18.5 14,631 15,610 20,006 20,144 20,734 21,332 19,117 28,455 21,412 29,709 34,605
19 14,919 15,816 20,342 20,473 21,069 21,691 19,438 28,972 21,828 30,283 35,223
19.5 15,207 16,022 20,678 20,802 21,404 22,050 19,759 29,489 22,244 30,857 35,841
20 15,495 16,228 21,014 21,131 21,739 22,409 20,080 30,006 22,660 31,431 36,459
21 16,142 17,124 22,116 22,268 23,055 23,733 21,226 31,524 23,813 33,035 38,611
22 16,789 18,020 23,218 23,405 24,371 25,057 22,372 33,042 24,966 34,639 40,763
23 17,436 18,916 24,320 24,542 25,687 26,381 23,518 34,560 26,119 36,243 42,915
24 18,083 19,812 25,422 25,679 27,003 27,705 24,664 36,078 27,272 37,847 45,067
25 18,730 20,708 26,524 26,816 28,319 29,029 25,810 37,596 28,425 39,451 47,219
26 19,377 21,604 27,626 27,953 29,635 30,353 26,956 39,114 29,578 41,055 49,371
27 20,024 22,500 28,728 29,090 30,951 31,677 28,102 40,632 30,731 42,659 51,523
28 20,671 23,396 29,830 30,227 32,267 33,001 29,248 42,150 31,884 44,263 53,675
29 21,318 24,292 30,932 31,364 33,583 34,325 30,394 43,668 33,037 45,867 55,827
30 21,965 25,188 32,034 32,501 34,899 35,649 31,540 45,186 34,190 47,471 57,979
For each additional 1kg
31 - 70 673 756 920 923 1,080 1,086 1,021 1,303 1,095 1,341 1,715
71 - 300 623 698 843 857 994 996 970 1,193 1,065 1,262 1,611
301 - 9999* 640 718 866 881 1,023 1,025 996 1,227 1,115 1,311 1,657
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 91 countries worldwide.
Add 1000 INR to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 28 countries
worldwide. Add 1500 INR to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in INR and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.co.in/express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.co.in/packingguide. These network restrictions are subject to change with 30 days’ notice.21
DHL Service & Rate Guide 2020: India
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
Documents only up to 2kg
0.5 2,659 3,299 3,469 3,544 3,844 3,936 3,677 4,423 3,743 4,766 5,609
1 3,396 4,295 4,541 4,580 5,048 5,122 4,776 5,743 4,713 6,496 7,194
1.5 4,015 5,135 5,463 5,527 6,066 6,108 5,548 6,833 5,504 7,560 8,507
2 4,634 5,975 6,385 6,474 7,084 7,094 6,320 7,923 6,295 8,624 9,820
Documents from 2.5kg and non-documents from 0.5kg
0.5 3,293 4,348 4,579 4,766 4,890 5,042 4,682 5,704 4,816 5,888 6,818
1 4,287 5,376 5,717 5,877 6,116 6,207 5,410 6,981 5,565 7,771 8,456
1.5 4,933 6,199 6,595 6,772 7,030 7,133 6,138 7,943 6,316 8,819 9,769
2 5,579 7,022 7,473 7,667 7,944 8,059 6,866 8,905 7,067 9,867 11,082
2.5 6,223 7,845 8,362 8,562 8,860 8,985 7,594 9,853 7,818 10,916 12,395
3 6,720 8,467 9,090 9,290 9,610 9,777 8,266 10,814 8,520 11,875 13,626
3.5 7,217 9,089 9,818 10,018 10,360 10,569 8,938 11,775 9,222 12,834 14,857
4 7,714 9,711 10,546 10,746 11,110 11,361 9,610 12,736 9,924 13,793 16,088
4.5 8,211 10,333 11,274 11,474 11,860 12,153 10,282 13,697 10,626 14,752 17,319
5 8,708 10,955 12,002 12,202 12,610 12,945 10,954 14,658 11,328 15,711 18,550
5.5 9,006 11,313 12,517 12,728 13,154 13,478 11,498 15,552 11,916 16,534 19,587
6 9,304 11,671 13,032 13,254 13,698 14,011 12,042 16,446 12,504 17,357 20,624
6.5 9,602 12,029 13,547 13,780 14,242 14,544 12,586 17,340 13,092 18,180 21,661
7 9,900 12,387 14,062 14,306 14,786 15,077 13,130 18,234 13,680 19,003 22,698
7.5 10,198 12,745 14,577 14,832 15,330 15,610 13,674 19,128 14,268 19,826 23,735
8 10,496 13,103 15,092 15,358 15,874 16,143 14,218 20,022 14,856 20,649 24,772
8.5 10,794 13,461 15,607 15,884 16,418 16,676 14,762 20,916 15,444 21,472 25,809
9 11,092 13,819 16,122 16,410 16,962 17,209 15,306 21,810 16,032 22,295 26,846
9.5 11,390 14,177 16,637 16,936 17,506 17,742 15,850 22,704 16,620 23,118 27,883
10 11,688 14,535 17,152 17,462 18,050 18,275 16,394 23,598 17,208 23,941 28,920
10.5 12,034 14,782 17,555 17,857 18,452 18,706 16,787 24,218 17,707 24,630 29,662
11 12,380 15,029 17,958 18,252 18,854 19,137 17,180 24,838 18,206 25,319 30,404
11.5 12,726 15,276 18,361 18,647 19,256 19,568 17,573 25,458 18,705 26,008 31,146
12 13,072 15,523 18,764 19,042 19,658 19,999 17,966 26,078 19,204 26,697 31,888
12.5 13,418 15,770 19,167 19,437 20,060 20,430 18,359 26,698 19,703 27,386 32,630
13 13,764 16,017 19,570 19,832 20,462 20,861 18,752 27,318 20,202 28,075 33,372
13.5 14,110 16,264 19,973 20,227 20,864 21,292 19,145 27,938 20,701 28,764 34,114
14 14,456 16,511 20,376 20,622 21,266 21,723 19,538 28,558 21,200 29,453 34,856
14.5 14,802 16,758 20,779 21,017 21,668 22,154 19,931 29,178 21,699 30,142 35,598
15 15,148 17,005 21,182 21,412 22,070 22,585 20,324 29,798 22,198 30,831 36,340
Table continues overleaf22
DHL Service & Rate Guide 2020: India
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
15.5 15,494 17,252 21,585 21,807 22,472 23,016 20,717 30,418 22,697 31,520 37,082
16 15,840 17,499 21,988 22,202 22,874 23,447 21,110 31,038 23,196 32,209 37,824
16.5 16,186 17,746 22,391 22,597 23,276 23,878 21,503 31,658 23,695 32,898 38,566
17 16,532 17,993 22,794 22,992 23,678 24,309 21,896 32,278 24,194 33,587 39,308
17.5 16,878 18,240 23,197 23,387 24,080 24,740 22,289 32,898 24,693 34,276 40,050
18 17,224 18,487 23,600 23,782 24,482 25,171 22,682 33,518 25,192 34,965 40,792
18.5 17,570 18,734 24,003 24,177 24,884 25,602 23,075 34,138 25,691 35,654 41,534
19 17,916 18,981 24,406 24,572 25,286 26,033 23,468 34,758 26,190 36,343 42,276
19.5 18,262 19,228 24,809 24,967 25,688 26,464 23,861 35,378 26,689 37,032 43,018
20 18,608 19,475 25,212 25,362 26,090 26,895 24,254 35,998 27,188 37,721 43,760
21 19,384 20,550 26,534 26,726 27,669 28,484 25,655 37,820 28,572 39,646 46,342
22 20,160 21,625 27,856 28,090 29,248 30,073 27,056 39,642 29,956 41,571 48,924
23 20,936 22,700 29,178 29,454 30,827 31,662 28,457 41,464 31,340 43,496 51,506
24 21,712 23,775 30,500 30,818 32,406 33,251 29,858 43,286 32,724 45,421 54,088
25 22,488 24,850 31,822 32,182 33,985 34,840 31,259 45,108 34,108 47,346 56,670
26 23,264 25,925 33,144 33,546 35,564 36,429 32,660 46,930 35,492 49,271 59,252
27 24,040 27,000 34,466 34,910 37,143 38,018 34,061 48,752 36,876 51,196 61,834
28 24,816 28,075 35,788 36,274 38,722 39,607 35,462 50,574 38,260 53,121 64,416
29 25,592 29,150 37,110 37,638 40,301 41,196 36,863 52,396 39,644 55,046 66,998
30 26,368 30,225 38,432 39,002 41,880 42,785 38,264 54,218 41,028 56,971 69,580
For each additional 1kg
31 - 70 808 907 1,104 1,108 1,296 1,303 1,225 1,564 1,287 1,609 2,058
71 - 300 748 838 1,012 1,028 1,193 1,195 1,164 1,432 1,251 1,514 1,933
301 - 9999* 768 862 1,039 1,057 1,228 1,230 1,195 1,472 1,299 1,573 1,988
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 91 countries worldwide.
Add 1000 INR to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 28 countries
worldwide. Add 1500 INR to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in INR and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.co.in/express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.co.in/packingguide. These network restrictions are subject to change with 30 days’ notice.SERVICE POINT DETAILS Find your nearest DHL Service Point here. Central Mumbai Service Centre North Mumbai Service Centre Goregaon Service Centre Vidhyavihar Service Centre DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. Jetha Compound C/O. Anand Engineering Structure no 2 & 2A Sahney Bussiness Centre Dr. Babasaheb Ambedkar Road Plot No. 66 Opp. A. K. Towers Plot no 27 Next to Byculla Zoo Road No. 13 Vir Sawarkar Flyover Kirol Road Opp. Bycualla Railway Station MIDC Goregaon (W) Village Kurla Byculla (E) Andheri (E) Mumbai – 400062 Vidhyavihar (W) Mumbai – 400027 Mumbai - 400093 Mumbai – 400086 Vashi Express Centre Pune Service Centre Chennai Service Centre Hyderabad Service Centre DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. A-74-1, Khairane MIDC 2A/2B, Bhau Patil Road Plot No. 12B, South Phase No 6-2-30/1&2 T. S No. 67 Koper Khairane Near Pune IT Park 3rd Cross Street Block S, Ward 37, A C Guard Road Thane Belapur Road Bopodi Guindy Industrial Area, Guindy Lakdikapool Navi Mumbai – 400709 Pune – 411020 Chennai – 600032 Hyderabad – 500004 South Delhi Service Centre North Delhi Service Centre Noida Service Centre Gurgaon Service Centre DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. 40 Okhla Industrial Estate 71/3 Najafgarh Industrial Estate Below Botanical Garden Plot No. 269 Phase - 3 Rama Road Metro Station Phase II South Delhi Delhi – 110015 Sector – 38 Udyog Vihar New Delhi – 110020 Noida – 201301 Gurgaon – 122016 Bengaluru Service Centre Bengaluru Service Centre Bengaluru Service Centre Tirupur Service Centre DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. DHL Express (India) Pvt. Ltd. No.40/1 SY. No. 32/5, Katha No. 215 No. 69, 3rd Cross 80ft. Scheme Road Garudacharpalya Roopena Agrahara, Begur Hobli II Stage Near BPL Tower Mahadevpura Hosur Main Road Yeshwantpur Industrial Suburb Gandhinagar P.O. Bengaluru – 560048 Bengaluru – 560068 Bengaluru – 560022 Tirupur – 641602 Ahmedabad Service Centre DHL Express (India) Pvt. Ltd. Ground Floor, City Gold Center Near Jivraj Park Police Station 132 ft. Ring Road Ahmedabad – 380051 DHL Express (India) Pvt. Ltd 801/A, Silver Utopia Cardinal Gracias Road Chakala, Andheri - East Mumbai 400 099 For contact details of the DHL Express office nearest to you, please visit our website at dhl.co.in or call the customer service hotline on 1800 111 345 / 1800 209 1345 Valid: 1st January 2020 The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.
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