SERVICE & RATE GUIDE 2019 - DHL EXPRESS
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DHL EXPRESS
SERVICE & RATE
GUIDE 2019
THAILAND
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The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
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DHL Service & Rate Guide 2019: Thailand 2 50 YEARS OF DELIVERING FOR OUR CUSTOMERS An ambitious BEGINNING In 2019, DHL reaches a milestone we are incredibly proud of: 50 years of delivering for our customers. We started our journey in the same year as another famous event – the 1969 moon landings. And in the same pioneering spirit we started small but with the world in our sights. After 50 years, we are proud of our 120,000 Certified International Specialists and leading infrastructure spread over more than 220 countries and territories worldwide – these allow us to truly be the most global service provider for our customers. We bring you expertise combined with passion, a can-do attitude and a desire for speed. It’s all thanks to our CUSTOMERS You place your shipments in our hands, and in so doing you put your trust in us. Every time. In fact, 160 million times each year. We THANK you and we celebrate YOUR TRUST over the past 50 years. An ambitious FUTURE A company that has always been on the move, DHL Express is embracing the future. We are committed to remaining at the forefront of an evolving world – from leading the way on e-commerce, to our GoGreen commitment, to deploying the latest technologies to get things First Time Right and enabling trade in new markets. Cherishing our pioneering spirit, we look forward with our customers to the next 50 years – to 2069 and beyond! Join us on this journey – the best is yet to come! John Pearson CEO, DHL Express
DHL Service & Rate Guide 2019: Thailand 3
THE INTERNATIONAL
SPECIALISTS
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
DHL Express is the global market leader and specialist in Through our Certified International Specialist Program we
international shipping and courier delivery services. We provide all DHL Express employees with the specialized
have been building and continuously improving our service knowledge they need to do their job competently and
for 50 years. Key to our success is the strength of our global confidently – and that’s good news for both employees and
network, spanning more than 220 countries and territories, customers. As Certified International Specialists you can rely
in which some 120,000 employees provide services to more on DHL Express as the experts in international express.
than 2.5 million customers.
This guide enables you to find out how DHL Express can
What really sets us apart is the international shipping help you with your international shipping needs, and to see
expertise of our people. Their knowledge, coupled with what best fits your needs from our wide range of products
their passion and ‘can-do’ attitude, delivers a truly world- and services. Should you have any questions, please get
class service and ensures that your shipments get to their in touch with your DHL Account Manager or visit us at
destination securely and as quickly as possible. dhl.co.th.
DHL Service & Rate Guide 2019: Thailand 4
SERVICES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services Domestic Services E-commerce Optional Services Surcharges Customs Services
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our
services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers Our premium time-definite service offers a delivery before
an end of business day delivery service around the world for 9:00 (10:30 to the USA) on lanes that guarantee either a
pieces up to 70kg and shipments up to 1,000kg. next or second business day delivery. DHL Express 9:00 is
offered to the majority of business centers in Europe, the
We deliver reliably and quickly to more global destinations Middle East, Africa, Asia and the Americas. DHL Express 9:00
across a single integrated network than any other express features a money-back guarantee and is suitable for pieces
delivery company. up to 30kg and shipments up to 300kg.
DHL Express 12:00
With DHL Express 12:00 you will receive your shipments
before 12 noon on the next possible business day. DHL
Express 12:00 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg.
Our international services at a glance
DHL Express DHL Express 9:00
DHL Express 12:00
Worldwide (10:30 to the USA)
Delivery by the end of Delivery before 12 noon Delivery before 9:00 (10:30
Service description the next possible on the next possible to the USA) on the next
business day business day possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 80 21
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment - 10 10
Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted
Maximum shipment weight 1,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see dhl.com.th for details.
†
A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of
damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the
shipper. These network restrictions are subject to change with 30 days’ notice.
DHL Service & Rate Guide 2019: Thailand 5
SERVICES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services Domestic Services E-commerce Optional Services Surcharges Customs Services
IMPORT SERVICES If you need a faster delivery, our DHL Express 12:00 and DHL
Express 9:00 services are available for import as well. You can
With our DHL Express Worldwide Import product, you can order an import from another country, to be delivered to
import shipments from over 200 countries and territories your country or any other destination, by using our dedicated
in the world. This is more than any other express delivery electronic shipping solution for imports. You will have one
company can offer. What’s more, customers in, say, the USA can account number, one invoice in a single currency and a fixed
order an import from China not just to the USA, but to other price that means you know exactly what you will pay.
destinations as well. We call this a third country shipment.
There is no need for local brokers or forwarders to get
DOMESTIC SERVICES
involved in any part of the process. You are in full control,
If you want to ship documents or goods within your own
and able to manage all aspects of your imports in a very
country, we can offer our DHL Time Definite Domestic
simple way.
products with delivery time guarantees of 12:00, 10:30, 9:00
or the end of the next possible business day.
DHL Service & Rate Guide 2019: Thailand 6
SERVICES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services Domestic Services E-commerce Optional Services Surcharges Customs Services
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
International e-commerce
The explosion in online shopping extends across borders, with
international purchases set to increase threefold by 2020. DHL On Demand Delivery
supports our customers’ international growth with: DHL’s On Demand Delivery tool keeps receivers
informed of shipment progress, allowing them to
n Global reach reschedule, reroute, release or conveniently collect
n Express options from a DHL Service Point. It is an innovative, easy-to-
n Duties and taxes paid options and customs expertise use, mobile-friendly service, especially for private or
n Late pick ups residential deliveries.
n Easy returns solutions
Designed to enhance the online shopper’s
Fast, flexible and easy experience, especially for private or residential
Consumers expect everything ‘on demand’ – anytime, deliveries, the service is available globally, meaning
anywhere. DHL shipping options give customers a distinct consistent service standards and a harmonized user
competitive edge: over 90% of online consumers look at the experience.
available delivery options before going to the checkout,
and their decision is influenced by delivery speed, flexibility
and ease.
Discover and grow
Visit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers
such as ‘The 21st Century Spice Trade’, customer and trend
research and market intelligence tools can enable you to
better understand your customers and shipping requirements
to take the next step in your e-commerce journey.
Our customers go global with ease and speed, maximizing the
enormous potential of international e-commerce.
DHL Service & Rate Guide 2019: Thailand 7
SERVICES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services Domestic Services E-commerce Optional Services Surcharges Customs Services
OPTIONAL SERVICES Direct Signature View charges
If you are sending sensitive documents or high value
DHL Express offers a wide range of optional services – from contents you can request DHL to obtain a direct signature
non-standard deliveries and billing options to climate from the consignee or a representative at the delivery
neutral shipping. You have the flexibility to choose the best address. DHL will ensure your shipment is not re-directed, or
service for your needs with our express delivery services delivered at an alternative address.
worldwide.
Residential Address View charges
Duties and Taxes Paid View charges Customers shipping to a home or private residence can
DHL Express can arrange for the shipper or a third party to be activate specific delivery options by designating the delivery
billed for any duties and taxes payable at destination, rather address as residential. For such shipments, DHL Express will
than the receiver of the shipment being billed. Charges apply proactively notify the receiver via email or SMS about the
whenever the shipper requests that duties, taxes or other shipment’s progress. Receivers can then select the most
regulatory fees be paid outside of the destination country. suitable delivery option on the On Demand Delivery website.
Dedicated Pickup View charges GoGreen Climate Neutral View charges
If your business needs a dedicated vehicle to collect unusual This service is for customers who need a
shipments or a pickup outside normal business hours, we can reliable method to calculate their annual
arrange this for you. carbon emissions at a shipment level and
subsequently offset these emissions through approved
Shipment Preparation View charges environmental programs. The whole process is verified annually
This is a convenient, fast and reliable service for seasonal by an independent body accredited by the United Nations.
or irregular shipments that require extra resources for their
preparation. DHL manages the entire process of waybill DHL can also provide reports for either a high level estimate
preparation, content selection, labelling and packaging, or a detailed carbon footprint. Please contact Customer
then sends the shipments to the designated domestic or Service or your Sales Representative to learn more.
international business addresses.
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments, giving you peace of mind in
the unlikely event of physical damage or loss.
Extended Liability View charges
If you are sending valuable documents such as passports,
visa applications or regulatory certificates you can extend
the DHL standard liability with this service. It provides
coverage and compensation in the case of loss or damage.
For a full list of optional services, please visit your country website at dhl.co.th/optionalservices.
DHL Service & Rate Guide 2019: Thailand 8
SERVICES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services Domestic Services E-commerce Optional Services Surcharges Customs Services
SURCHARGES
In order to maintain a consistently high level of service, in Lithium Batteries View charges
specific circumstances DHL Express levies a surcharge for A surcharge may apply per shipment when the handling
exceptional activities, ensuring that these surcharges are fair and transportation of shipments involves Lithium Ion or
for all of our customers. Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966, 967, 969 and 970, Section II.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of Address Correction View charges
each shipment and any transportation related surcharges. It This fixed surcharge is applied to any shipment that has
is derived from publicly available fuel oil indices that are also an incorrect delivery address at the time of pickup and
shown on the DHL Express website at dhl.com/fuelsurcharge. the delivery cannot be fulfilled after making efforts at
The charge is calibrated every month to the oil price that the destination to determine the correct address. This
was current two months prior to the billing month. The Fuel surcharge applies to domestic and international shipments.
Surcharge applies to domestic and international shipments.
Data Entry View charges
Remote Area View charges This fixed surcharge applies for each shipment consigned
This surcharge applies when a shipment is collected from or with non-electronic, paper based manual waybills. Electronic
delivered to a location that is distant or difficult to serve. shipping documentation incurs no additional charges.
The Remote Area surcharge applies to international and
domestic shipments. Security Charges View charges
Additional surcharges may apply when shipping from or to a
Oversize Piece View charges destination country where DHL is operating at elevated risk
This fixed surcharge applies to every piece, including a due to continuous state of war, civil unrest, or continuous
pallet, that exceeds the scale weight of 70kg or with a single threats from terrorism (Elevated Risk), or when shipping
dimension in excess of 120cm. The Oversize Piece surcharge to a destination country that is subject to trade restrictions
applies to domestic and international shipments. imposed by the UN Security Council (Restricted Destination).
Non-Stackable Pallet View charges
This fixed surcharge is applied to every pallet within a
shipment that cannot be stacked, either on request by the
shipper, or because of its shape, content or packaging. This
surcharge applies to domestic and international shipments.
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous.
It applies to domestic and international shipments.
For a full list of surcharges, please visit your country website at dhl.co.th/surcharges.
DHL Service & Rate Guide 2019: Thailand 9
SERVICES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services Domestic Services E-commerce Optional Services Surcharges Customs Services
CUSTOMS SERVICES
DHL Express is the international specialist in shipping, Formal Clearance View charges
with extensive knowledge and experience of dealing with Applied in selected countries, when importing goods with
customs topics worldwide. For your peace of mind, we an aggregated declaration value or weight exceeding the
provide a wide range of customs support for standard as limits set by destination Customs Authorities, or due to
well as non-routine customs-clearance processes. By making other regulatory requirements are excluded from routine
sure that clearance is a smooth and efficient process, we clearance on a consolidated manifest and thus require
ensure your shipments arrive as quickly as possible, and clearance under an individual entry form.
leave you free to focus on your core business. With our
online tool (tas.dhl.com) we provide essential customs Bonded Storage View charges
information to help you prepare your shipments. Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork.
Disbursement View charges Charges take effect three calendar days after the freight
At the receiver’s request, DHL credit or cash is used to fund arrival date or broker notification, whichever is later. The
the clearance, duty and tax charges relating to a shipment charge applies to the duty and taxes payer.
or piece, instead of the receiver using their own bond or
credit line. The customs process is accelerated, with DHL Bonded Transit View charges
making prompt payment of relevant charges while the A bonded shipment occurs when DHL is requested to move
receiver defers payment until an agreed date. non-document foreign-origin goods to a location other than
the regular DHL gateway at destination. Bonded Transit is
Advance Payment View charges normally operated within a country or customs union, and is
The service covers any import of a non-document shipment necessary prior to final clearance by the importer or
for which DHL has paid or used its customs credit line designated broker. Bonded Transit applies to both export
advancing customs duties, taxes or regulatory charges on and import shipments whenever DHL is required to open,
behalf of those importers with whom DHL has no contract. manage or report any form of transfer under bond using
The charge is based on the credit advanced or guaranteed our own guarantee.
and is subject to a standard minimum.
Export Declaration View charges
Broker Notification View charges Applies in countries where an export declaration is required
At the customer’s request, DHL will provide the necessary for shipments containing controlled commodities or
paperwork to the customer’s designated broker to perform exceeding a certain value threshold or weight. Depending
the import clearance and resume the delivery to the on origin country, shippers that submit a declaration online
final destination once the clearance is completed. DHL may avoid the local charge.
is subsequently not responsible for the timeliness of the
submission to customs or for the release of the shipment.
For a full list of customs services, please visit your country website at dhl.co.th/customsservices.
DHL Service & Rate Guide 2019: Thailand 10
SERVICES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services Domestic Services E-commerce Optional Services Surcharges Customs Services
CUSTOMS SERVICES CONTINUED
Release to Broker View charges Multiline Entry View charges
At shipper or importer request, the release of a DHL Express For shipments containing ten or more different commodities
shipment to the customers designated customs broker of (HTS code), a multiline entry charge is applied for every
choice. DHL will transfer the responsibility for a shipment additional line item. The charge applies on the import
and related customs documentation to the customer’s formal shipment to the duty and taxes payer. This charge
nominated broker for clearance and last mile delivery. will not apply to customers using e-invoice.
Clearance Data Modification View charges
DHL may add or modify data declared to customs authorities
for clearance purposes such as declared values, classification
of the goods, and importer details, based on documentary
evidence gathered from or confirmed by the importer or
exporter and only upon request by customs authorities or at
the request of the importer/exporter.
For a full list of customs services, please visit your country website at dhl.co.th/customsservices.DHL Service & Rate Guide 2019: Thailand 11
HOW TO SHIP WITH
DHL EXPRESS
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT
Shipment weight Documentation required
If you are sending a large but lightweight shipment, where Waybill
its volumetric weight exceeds its actual weight, the cost of All shipments sent with DHL Express need to have a fully
the shipment is calculated on the space your consignment completed DHL waybill or label securely attached to each
takes up on the aircraft. This is a standard IATA method. To piece. This will enable the successful movement of your
calculate the volumetric weight of your shipment, simply shipment through the DHL network. Each waybill or label is
multiply the length by height by width in centimetres, then individually numbered to allow you to track your shipment
divide the total sum by 5,000. from collection through to delivery. Your shipment may also
need to be accompanied by customs documentation, such
as a commercial or proforma invoice, as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to.
Invoice
Height A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable. A commercial invoice is used when goods are
part of a commercial transaction or intended for resale.
Length
A proforma invoice is used when sending goods of no
Width
commercial value (for example, when sending samples).DHL Service & Rate Guide 2019: Thailand 12
HOW TO SHIP WITH
DHL EXPRESS
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
Your invoice will require the following details:
1 Bank details 8 Reason for export
These are the bank details that will be used for the This could be: For Sale; For Repair; After Repair; Gift;
transaction between the seller and buyer. These details are Sample; Personal Use Not For Resale; Replacement;
not required for non-commercial/proforma invoices. Intercompany Transfer; or Personal Effects.
2 Description
Generic or broad descriptions are no longer permitted and
Exporter
Tax ID/VAT No:
Commercial Invoice
are likely to cause delays. Descriptions should include the
Bank details Date:
1
items, how many there are, what they are made of, and
Waybill number:
what they will be used for. For example, describing items Invoice no:
as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs Exporter code:
classification, safety and security reasons. Importer (Bill to): Receiver if different from Importer
Tax ID/VAT No:
3 Commodity code Shipment reference:
This is the product identification code used by the exporting Full description of Commodity Item Unit value Subtotal Net Country of
goods code quantity [Currency] value weight manufacture/origin
country to classify the goods to be exported. It assists 2 3
[Currency]
4
clearance and avoids delays.
4 Country of manufacture/origin
Freight:
This relates to the place of manufacture, not the country of Insurance:
export. If items are manufactured in more than one country,
Total declared value/currency: Total net
5
please list the origins. weight/ kg(s)
Total Pieces Total gross
weight/ kg(s)
5 Total declared value Type of export: 6
Incoterms: 7
This is the total value of the transaction for customs
Reason for export: 8
purposes based on the Incoterm selected. The total declared I/We hereby certify that the information contained in this invoice is true and correct and that
the contents of the shipments are as stated above
value should include freight and insurance charges if the
Position in company: Signature:
seller is responsible for these two elements.
Company stamp
6 Type of export
The options are: (1) Permanent; (2) Temporary; and
(3) Repair & Return.
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).DHL Service & Rate Guide 2019: Thailand 13
HOW TO SHIP WITH
DHL EXPRESS
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely Prohibited and Restricted Goods
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage
by DHL. This list includes items which are prohibited for
Packaging guidelines carriage by any law, regulation or statute of any federal,
n If you are re-using envelopes or boxes, please ensure that state or local government of any country from, to or
old labels and markings are removed through which the items may be carried. For international
n Securely fix the waybill to the shipment. The waybill can carriage there may be additional prohibited items specified
be thought of as the shipment’s airline ticket and it will by the country of destination. DHL may at its sole discretion
delay delivery if it becomes separated from your shipment refuse to carry other items not listed below.
n The barcodes on the waybill are scanned at numerous points n All Samsung Galaxy Note7 and Samsung Note7 devices
during your shipment’s journey. Please ensure the barcode n Bullion (of any precious metal)
is flat and not covered by tape, shrinkwrap or strapping n Cash (legal tender – bank notes, currency notes and coins)
n Place the waybill on the top or side of your shipment n Complete firearms, ammunition, explosives/explosive
and please ensure it does not overlap the corners or devices including inert explosives and test pieces, air guns,
edges of boxes replica and imitation firearms
n Use adequate protective wrapping for fragile or delicate n Human remains or ashes in any form
items and ensure they are packed as far away as possible n Hunting (animal) trophies, animal parts such as ivory
from the corners of boxes and shark’s fin, animal remains or ashes, or animal by-
n To prevent injury to our employees, please pay special products and derived products not intended for human
attention to the packaging of sharp items. There should not consumption, prohibited for movement by the CITES
be any possibility of the contents piercing the packaging Convention and/or local law
n Any individual pieces over 70kg should be placed on a n Illegal goods, such as counterfeit goods and narcotics
pallet. If you are sending a multi-piece shipment, it is not n Live animals (including but not limited to mammals,
necessary to place the individual pieces on a pallet unless reptiles, fish, invertebrates, amphibians, birds, insects,
they exceed 70kg. For example, a shipment comprising larvae and pupae)
four 25kg pieces does not have to be placed on a pallet n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut,
DHL packaging polished or un-polished)
We offer a range of high-quality DHL-branded packaging
items, suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information please refer to the Packing Guide
available on dhl.co.th/packingguide.DHL Service & Rate Guide 2019: Thailand 14
HOW TO SHIP WITH
DHL EXPRESS
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
Restricted Items and any goods specified as such under International Air
The following items will NOT be accepted for carriage unless Transport Association regulations (“IATA”), the Agreement
otherwise agreed to by DHL. To obtain such agreement a on Dangerous Goods by Road (“ADR”) or International
business case will need to be conducted by DHL and the Maritime Dangerous Goods (“IMDG”) regulations
items approved for carriage will be recorded in writing with Applicable to all shipments valued in excess of EUR 500,000
the Customer. n Financial and monetary commodities – examples include
n Air guns, tasers, imitation or replica firearms, firearm but are not limited to activated SIM cards for mobile
parts and replica ammunition (includes rifle butts, trigger phones, blank or activated credit or cash dispenser cards,
mechanisms, screws/bolts etc which are manufactured for blank cheques, event tickets, lottery tickets, money or
the sole purpose of creating a functional firearm) postal orders, pre-paid phone cards, tickets (blank stock),
n Antiques and works of art with a shipment value in excess traveller’s cheques, vouchers/tokens, unused stamps etc.
of EUR 500,000 Applicable to all shipments valued in excess of EUR 500,000
n Banderols/Tax stickers with a shipment value in excess of n Furs
EUR 500,000 n Jewellery and watches and with individual values in excess
n Cannabis for medicinal purposes from bona fide of EUR 5,000. The shipment must not exceed EUR 100,000
pharmaceutical manufacturers with appropriate licences
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case. The PAYING FOR YOUR SHIPMENT
value of one shipment must not exceed EUR 10,000
n Cigarettes, cigars, tobacco products and electronic You can pay for DHL Express services either with cash, a
cigarettes with a shipment value in excess of EUR 500,000 credit card or by bank transfer. You can open an account
n Commemorative coins and medals with an individual with DHL Express to pay via bank transfer; and all account
value or total shipment value of EUR 2,000 or more are customers receive invoices on a pre-agreed basis. For
restricted for carriage more details, please get in touch with a Customer Service
n Dangerous/hazardous goods including but not limited to Advisor at your local DHL Express office or go to
perfumes, aftershaves, aerosols, flammable substances, dry dhl.com/en/express/shipping/open_account.
ice, biological substances, UN classified dangerous goodsDHL Service & Rate Guide 2019: Thailand 15
SHIPPING TOOLS
international Specialists
The International specialists Services ship with DHL Express
How to Ship tools
Shipping Tools Zones and
Zones and Rates
rates
SHIPPING TOOLS
Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements. We invest continually
in market-leading technologies to make it easier for you to The all-new MyDHL+ re-imagines the way the
send your shipments around the world. As a result, you have shipping business does business, by combining the
more time to focus on your business. tools and services our customers use most. With
the new mobile friendly and intuitive interface,
Our electronic solutions cover online and offline options, customers can now import, export, schedule a
as well as integrated solutions. In addition, we provide pickup, track shipments and pay bills more quickly
industry-specific solutions tailored for the Life Sciences and than ever – all in one visit, with one password
Technology sectors. More information about our general and zero headaches. MyDHL+ makes it incredibly
capabilities is provided on this page. easy to navigate the complexities of international
shipping. Try it out now at mydhl.com.
dhl.com
Our website provides a comprehensive guide to DHL Express
shipping services, as well as transport news, service updates
and contact details. To make doing business with us even
easier, the site features interactive tools that include online
booking, tracking and a volumetric weight calculator.
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function. It is a Windows-based system, which is easy
to use yet very powerful – enabling you to handle everything
from regular mailshots to multi-stage shipping processes. Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides global
shipment tracking while making it faster and easier to access
information about transit times, rates and courier bookings.
Specific solutions
DHL offers additional capabilities for businesses requiring more
specialized solutions – for example, its Medical Express and
Collect & Return services. For more information, please contact
your DHL Account Manager or local Customer Service team.DHL Service & Rate Guide 2019: Thailand 16
ZONES AND RATES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
CALCULATE THE PRICE OF YOUR SHIPMENT
1. Decide which service best suits your needs 3. D
etermine the rating zone of the origin or destination
(see page 4 for international services and page 5 (see pages 18 and 19)
for domestic services)
4. F ind the rate using the rating zone and weight of your
2. Weigh your shipment (see page 11 and dhl.com/ shipment (see page 20 for exports and page 22 for
volumetricweight) imports)
OPTIONAL SERVICES
Optional services View explanation Charging method Charge
Duties and Taxes Paid Per shipment THB690
Dedicated Pickup Per shipment Case by case with a minimum charge of TH1,500
Shipment Insurance By shipment value THB450, or 2% of stated shipment value if higher
Extended Liability Per shipment THB150
Direct Signature Per shipment THB200
Residential Address Per shipment Free of charge
THB4.6 per kg
GoGreen Climate Neutral By shipment weight
THB5 minimum per shipment
For a full list of optional services, please visit your country website at dhl.co.th/optionalservices.DHL Service & Rate Guide 2019: Thailand 17
ZONES AND RATES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
SURCHARGES
Surcharges View explanation Charging method Charge
Fuel Surcharge Per shipment As per index
By shipment THB18.5 per kg
Remote Area
weight THB800 minimum per shipment
Additional Handling
Oversize Piece Per piece THB3,000
Non-Stackable Pallet Per piece THB6,000
Dangerous Goods
Lithium Batteries Section II (PI965) Per shipment THB3,000
Excepted Quantities Per shipment THB200
Limited Quantities Per shipment THB800
Dry Ice (UN1845) Per shipment THB400
Lithium Batteries
Lithium Batteries Section II (966, 969) Per shipment THB200
Address Correction Per shipment THB400
Data Entry Per shipment THB100
Security Charges
Elevated Risk Per shipment THB800
Restricted Destination Per shipment THB1,200
CUSTOMS SERVICES
Customs services View explanation Charging method Charge
Disbursement Per shipment Min THB200, or 2% of the credit advanced if higher
Advance Payment Per shipment Min THB200, or 2% of the credit advanced if higher
Formal Clearance Per shipment THB250
Broker Notification Per shipment THB250
Per shipment and per kg per From 3rd calendar day onwards, THB2 per kg.
Bonded Storage
day with minimum THB200/shipment
Bonded Transit Per shipment THB600
Export Declaration Per shipment THB250
Release to Broker Per shipment THB350
Clearance Data Modification Per shipment THB2,500
THB20 per additional line from 10th line
Multiline Entry Per additional line from 10th line
Maximum THB2,000 per shipment
Please visit our website for a full list of surcharges and customs services.DHL Service & Rate Guide 2019: Thailand 18
ZONES AND RATES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
SERVICE CAPABILITY AND RATING ZONES
DHL is pleased to now extend our global network to Turkmenistan
DHL DHL
DHL Express DHL Express DHL Express DHL Express
Country/Territory Zone Express Imports Country/Territory Zone Express Imports
12:00 9:00 12:00 9:00
Worldwide Worldwide
Afghanistan 9 P P Ecuador 9 P P
Albania 8 P P Egypt 9 P P
Algeria 9 P P El Salvador 9 P P
American Samoa 9 P P Eritrea 9 P P
Andorra 8 P P Estonia 7 P P P
Angola 9 P P P Ethiopia 9 P P
Anguilla 9 P P Falkland Islands 8 P P
Antigua 9 P P Faroe Islands 8 P P
Argentina 9 P P P Fiji 9 P P
Armenia 8 P P Finland 7 P P P
Aruba 9 P P France 7 P P P P
Australia 3 P P P P French Guyana 9 P P
Austria 7 P P P P Gabon 9 P P P
Azerbaijan 8 P P Gambia 9 P P
Bahamas 9 P P Georgia 8 P P
Bahrain 8 P P P P Germany 7 P P P P
Bangladesh 5 P P Ghana 9 P P
Barbados 9 P P Gibraltar 8 P P P
Belarus 8 P P Greece 7 P P P
Belgium 7 P P P P Greenland 8 P P
Belize 9 P P Grenada 9 P P
Benin 9 P P P Guadeloupe 9 P P
Bermuda 9 P P Guam 9 P P
Bhutan 5 P P Guatemala 9 P P
Bolivia 9 P P Guernsey 8 P P doc P
Bonaire 9 P P Guinea Republic 9 P P
Bosnia and Herzegovina 8 P P Guinea-Bissau 9 P P
Botswana 9 P P Guinea-Equatorial 9 P P
Brazil 9 P P P Guyana (British) 9 P P
Brunei 3 P P Haiti 9 P P
Bulgaria 7 P P P Honduras 9 P P
Burkina Faso 9 P P P Hong Kong 1 P P P P
Burundi 9 P P Hungary 7 P P P P
Cambodia 3 P P Iceland 8 P P P
Cameroon 9 P P P India 5 P doc P
Canada 6 P P P Indonesia 3 P P P
Canary Islands, The 8 P P P Iran, Islamic Rep. of 9 P P
Cape Verde 9 P P Iraq 9 P P
Cayman Islands 9 P P Ireland, Rep. of 7 P P P P
Central African Republic 9 P P Israel 8 P P
Chad 9 P P Italy 7 P P P P
Chile 9 P P P Jamaica 9 P P
China, People’s Republic 2/3 P P P Japan 4 P P
Colombia 9 P P P P Jersey 8 P P P
Comoros 9 P P Jordan 8 P P
Congo 9 P P P Kazakhstan 8 P P P
Congo, Democratic Rep. of 9 P P P Kenya 9 P P P
Cook Islands 9 P P Kiribati 9 P P
Costa Rica 9 P P Korea, D.P.R. of (North) 9 P P
Cote D’Ivoire 9 P P P Korea, Rep. of (South) 4 P P P
Croatia 7 P P Kosovo 8 P P
Cuba 9 P P Kuwait 8 P P P
Curacao 9 P P Kyrgyzstan 8 P P
Cyprus 7 P doc P Lao P.D.R. 3 P P
Czech Republic, The 7 P P P P Latvia 7 P P
Denmark 7 P P P P Lebanon 8 P P
Djibouti 9 P P Lesotho 9 P P
Dominica 9 P P Liberia 9 P P
Dominican Republic 9 P P Libya 9 P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to
the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.DHL Service & Rate Guide 2019: Thailand 19
ZONES AND RATES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
SERVICE CAPABILITY AND RATING ZONES
DHL DHL
DHL Express DHL Express DHL Express DHL Express
Country/Territory Zone Express Imports Country/Territory Zone Express Imports
12:00 9:00 12:00 9:00
Worldwide Worldwide
Liechtenstein 7 P P Saudi Arabia 8 P P P
Lithuania 7 P P Senegal 9 P P
Luxembourg 7 P P P P Serbia, Rep. of 8 P P
Macau 1 P P P Seychelles 9 P P
Macedonia, Rep. of 8 P P Sierra Leone 9 P P
Madagascar 9 P P P Singapore 1 P P P P
Malawi 9 P P Slovakia 7 P P P P
Malaysia 1 P P P Slovenia 7 P P P
Maldives 9 P P Solomon Islands 9 P P
Mali 9 P P P Somalia 9 P P
Malta 7 P P Somaliland, Rep. of (North Somalia) 9 P P
Marshall Islands 9 P P South Africa 8 P P P
Martinique 9 P P South Sudan 9 P P
Mauritania 9 P P Spain 7 P P P
Mauritius 9 P P Sri Lanka 5 P P P
Mayotte 9 P P St. Barthelemy 9 P P
Mexico 6 P P St. Eustatius 9 P P
Micronesia, Fed. States of 9 P P St. Helena 9
Moldova, Rep. of 8 P P St. Kitts 9 P P
Monaco 7 P P St. Lucia 9 P P
Mongolia 5 P P St. Maarten 9 P P
Montenegro, Rep. of 8 P P St. Vincent 9 P P
Montserrat 9 P P Sudan 9 P P P
Morocco 9 P P Suriname 9 P P
Mozambique 9 P P P Swaziland 9 P P
Myanmar 3 P P Sweden 7 P P P P
Namibia 9 P P P Switzerland 7 P P P
Nauru, Rep. of 9 P P Syria 9 P P
Nepal 5 P P P P Tahiti 9 P P
Netherlands, The 7 P P Taiwan 3 P P P P
Nevis 9 P P Tajikistan 8 P P
New Caledonia 9 P P Tanzania 9 P P
New Zealand 3 P P P Timor-Leste 9 P P
Nicaragua 9 P P Togo 9 P P P
Niger 9 P P Tonga 9 P P
Nigeria 9 P P Trinidad and Tobago 9 P P
Niue 9 P P Tunisia 9 P P
Norway 8 P P P Turkey 8 P P P
Oman 8 P P P Turkmenistan NEW 8 P P
Pakistan 5 P P Turks and Caicos Islands 9 P P
Palau 9 P P Tuvalu 9 P P
Panama 9 P P P Uganda 9 P P P
Papua New Guinea 5 P P Ukraine 8 P P
Paraguay 9 P P P United Arab Emirates 8 P P P
Peru 9 P P United Kingdom 7 P P P P
Philippines, The 3 P P P United States of America 6 P P P
Poland 7 P P P Uruguay 9 P P
Portugal 7 P P P Uzbekistan 8 P P
Puerto Rico 9 P P Vanuatu 9 P P
Qatar 8 P doc P Vatican City 7 P P
Reunion, Island of 9 P P Venezuela 9 P P P
Romania 7 P P Vietnam 3 P doc P
Russian Federation, The 8 P P Virgin Islands (British) 9 P P
Rwanda 9 P P Virgin Islands (US) 9 P P
Samoa 9 P P Yemen, Rep. of 9 P P
San Marino 7 P P Zambia 9 P P P
Sao Tome & Principe 9 P P Zimbabwe 9 P P P
doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to
the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.DHL Service & Rate Guide 2019: Thailand 20
ZONES AND RATES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg
0.5 724 724 898 982 994 1162 1260 1790 2529
1 1116 1186 1402 1501 1673 1805 1948 2799 3836
1.5 1571 1664 1996 2083 2298 2448 2702 3757 5143
2 2026 2142 2590 2665 2923 3091 3456 4715 6450
Documents from 2.5kg and non-documents from 0.5kg
0.5 1836 1836 1961 1991 2091 2091 2393 3141 4112
1 2058 2058 2291 2325 2450 2450 2858 3901 4993
1.5 2280 2280 2621 2659 2827 2832 3321 4656 5900
2 2502 2502 2951 2993 3204 3214 3784 5411 6807
2.5 2778 2778 3281 3327 3591 3603 4247 6166 7714
3 2990 2990 3504 3554 3879 3890 4704 6826 8453
3.5 3202 3202 3727 3781 4167 4177 5161 7486 9192
4 3414 3414 3950 4008 4455 4464 5618 8146 9931
4.5 3626 3626 4173 4235 4743 4751 6075 8806 10670
5 3838 3838 4396 4462 5031 5038 6532 9466 11409
5.5 3934 4013 4618 4705 5219 5326 6878 9969 11920
6 4030 4188 4840 4948 5407 5614 7224 10472 12431
6.5 4126 4363 5062 5191 5595 5902 7570 10975 12942
7 4222 4538 5284 5434 5783 6190 7916 11478 13453
7.5 4318 4713 5506 5677 5971 6478 8262 11981 13964
8 4414 4888 5728 5920 6159 6766 8608 12484 14475
8.5 4510 5063 5950 6163 6347 7054 8954 12987 14986
9 4606 5238 6172 6406 6535 7342 9300 13490 15497
9.5 4702 5413 6394 6649 6723 7630 9646 13993 16008
10 4798 5588 6616 6892 6911 7918 9992 14496 16519
11 4834 5628 6868 7122 7159 8128 10278 14798 17123
12 4870 5668 7120 7352 7407 8338 10564 15100 17727
13 4906 5708 7372 7582 7655 8548 10850 15402 18331
14 4942 5748 7624 7812 7903 8758 11136 15704 18935
15 4978 5788 7876 8042 8151 8968 11422 16006 19539
16 5014 5828 8128 8272 8399 9178 11708 16308 20143
17 5050 5868 8380 8502 8647 9388 11994 16610 20747
18 5086 5908 8632 8732 8895 9598 12280 16912 21351
Table continues overleafDHL Service & Rate Guide 2019: Thailand 21
ZONES AND RATES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
19 5122 5948 8884 8962 9143 9808 12566 17214 21955
20 5158 5988 9136 9192 9391 10018 12852 17516 22559
21 5396 6192 9574 9630 9825 10538 13468 18246 23489
22 5634 6396 10012 10068 10259 11058 14084 18976 24419
23 5872 6600 10450 10506 10693 11578 14700 19706 25349
24 6110 6804 10888 10944 11127 12098 15316 20436 26279
25 6348 7008 11326 11382 11561 12618 15932 21166 27209
26 6586 7212 11764 11820 11995 13138 16548 21896 28139
27 6824 7416 12202 12258 12429 13658 17164 22626 29069
28 7062 7620 12640 12696 12863 14178 17780 23356 29999
29 7300 7824 13078 13134 13297 14698 18396 24086 30929
30 7538 8028 13516 13572 13731 15218 19012 24816 31859
40 8040 8520 14720 15080 15160 19320 21560 26400 33720
50 10050 10650 18400 18850 18950 24150 26950 33000 42150
60 12060 12780 22080 22620 22740 28980 32340 39600 50580
70 14070 14910 25760 26390 26530 33810 37730 46200 59010
For each additional 0.5kg
Above 10 18 20 126 115 124 105 143 151 302
Above 20 119 102 219 219 217 260 308 365 465
For each multiplier 1kg
30.1 - 70.0 201 213 368 377 379 483 539 660 843
70.1 - 300.0 151 180 368 377 348 483 482 560 746
300.1 - 1000* 167 199 406 416 384 533 532 618 824
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 75 countries worldwide.
Add THB200 to the DHL Express Worldwide prices.
DHL Express 9:00 (10.30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over
53 countries worldwide. Add THB800 to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in THB and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.co.th for details.
*DHL Express does not accept shipments exceeding 1,000 kg, or containing pieces exceeding 300 kg or 300 cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.co.th/packingguide. These network restrictions are subject to change with 30
days’ notice.DHL Service & Rate Guide 2019: Thailand 22
ZONES AND RATES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg
0.5 869 869 1078 1181 1192 1396 1513 2148 3034
1 1341 1423 1683 1803 2008 2168 2338 3359 4602
1.5 1887 1996 2396 2502 2759 2940 3243 4509 6170
2 2433 2569 3109 3201 3510 3712 4148 5659 7738
Documents from 2.5kg and non-documents from 0.5kg
0.5 2203 2203 2353 2390 2511 2511 2871 3764 4930
1 2470 2470 2748 2791 2942 2942 3430 4681 5997
1.5 2737 2737 3143 3192 3396 3400 3989 5587 7084
2 3004 3004 3538 3593 3850 3858 4548 6493 8171
2.5 3336 3335 3933 3995 4313 4324 5107 7395 9256
3 3590 3588 4200 4267 4659 4669 5656 8192 10147
3.5 3844 3841 4467 4539 5005 5014 6205 8989 11038
4 4098 4094 4734 4811 5351 5359 6754 9786 11929
4.5 4352 4347 5001 5083 5697 5704 7303 10583 12820
5 4606 4600 5268 5355 6043 6049 7852 11380 13711
5.5 4721 4810 5535 5648 6268 6395 8267 11983 14323
6 4836 5020 5802 5941 6493 6741 8682 12586 14935
6.5 4951 5230 6069 6234 6718 7087 9097 13189 15547
7 5066 5440 6336 6527 6943 7433 9512 13792 16159
7.5 5181 5650 6603 6820 7168 7779 9927 14395 16771
8 5296 5860 6870 7113 7393 8125 10342 14998 17383
8.5 5411 6070 7137 7406 7618 8471 10757 15601 17995
9 5526 6280 7404 7699 7843 8817 11172 16204 18607
9.5 5641 6490 7671 7992 8068 9163 11587 16807 19219
10 5756 6700 7938 8285 8293 9509 12002 17410 19831
11 5804 6754 8242 8559 8593 9763 12346 17770 20559
12 5852 6808 8546 8833 8893 10017 12690 18130 21287
13 5900 6862 8850 9107 9193 10271 13034 18490 22015
14 5948 6916 9154 9381 9493 10525 13378 18850 22743
15 5996 6970 9458 9655 9793 10779 13722 19210 23471
16 6044 7024 9762 9929 10093 11033 14066 19570 24199
17 6092 7078 10066 10203 10393 11287 14410 19930 24927
18 6140 7132 10370 10477 10693 11541 14754 20290 25655
19 6188 7186 10674 10751 10993 11795 15098 20650 26383
20 6236 7240 10978 11025 11293 12049 15442 21010 27111
Table continues overleafDHL Service & Rate Guide 2019: Thailand 23
ZONES AND RATES
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
21 6520 7486 11506 11553 11815 12663 16182 21888 28233
22 6804 7732 12034 12081 12337 13277 16922 22766 29355
23 7088 7978 12562 12609 12859 13891 17662 23644 30477
24 7372 8224 13090 13137 13381 14505 18402 24522 31599
25 7656 8470 13618 13665 13903 15119 19142 25400 32721
26 7940 8716 14146 14193 14425 15733 19882 26278 33843
27 8224 8962 14674 14721 14947 16347 20622 27156 34965
28 8508 9208 15202 15249 15469 16961 21362 28034 36087
29 8792 9454 15730 15777 15991 17575 22102 28912 37209
30 9076 9700 16258 16305 16513 18189 22842 29790 38331
40 9720 10320 17680 18120 18280 23160 25840 31600 40440
50 12150 12900 22100 22650 22850 28950 32300 39500 50550
60 14580 15480 26520 27180 27420 34740 38760 47400 60660
70 17010 18060 30940 31710 31990 40530 45220 55300 70770
For each additional 0.5kg
Above 10 24 27 152 137 150 127 172 180 364
Above 20 142 123 264 264 261 307 370 439 561
For each multiplier 1kg
30.1 - 70.0 243 258 442 453 457 579 646 790 1011
70.1 - 300.0 178 218 442 453 417 579 579 673 895
300.1 - 1000* 197 241 488 500 460 639 639 743 988
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 75 countries worldwide.
Add THB200 to the DHL Express Worldwide prices.
DHL Express 9:00 (10.30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over
53 countries worldwide. Add THB800 to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in THB and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.co.th for details.
*DHL Express does not accept shipments exceeding 1,000 kg, or containing pieces exceeding 300 kg or 300 cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.co.th/packingguide. These network restrictions are subject to change with 30
days’ notice.SERVICE CENTER ADDRESSES AND PHONE NUMBERS
Makkasan New Phetburi Rd. Rama III Rd. Bangkae Kanchanpisek Rd. Don Muang (Vibhavadi-Rangsit)
6 Lim Klong Bangkapi Rd, 1035 Rama III Road Chongnonsi, 21/3 Moo 7, Kanchanapisek Road, 36/20 Vibhavadi-Rangsit RD
Bangkapi, Yannawa, Bangkok 10120 Bangkae, Bangkok 10160 (Nearby Porsche Showroom),
Huaykwang, Bangkok 10320 Tel: +662-684-8000 Tel +662-805-6200 Sanambin,
Tel: +662-684-8200 Donmueng, Bangkok 10210
GPS Coordinates: 13.687607, GPS Coordinates: 13.697046, Tel: +662-791-9000
GPS Coordinates: 13.750052, 100.547455 100.408134
100.560928 Working Hours: Mon-Sat Working Hours: Mon-Sat GPS Coordinates: 13.8937108,
Working Hours: Mon-Sat 10.00 am-07.00 pm 09.00 am-06.00 pm 100.5897559
08.30 am-05.30 pm Working Hours: Mon-Sat
09.30 am-07.30 pm
Chiang Mai Lamphun Cholburi - Lamchabang Nakorn Ratchasrima
201 Mahidol Rd, Tumbon Haiya 219 Moo 4, Northern Region 789/51 Pinthong Industrial Estate, 299/2-6 Moo 2, Mittraparb Road,
Amphur Muang, Industrial Estate, Moo 1, Nong Koh-Lam Chabang Tambol Maklua Mai,
Chiangmai 50100 Banklang, Muang, Lamphun 51000 Road, Nong Kham, Amphur Sungnern,
Tel: +6652-005-800 Tel: +6652-005836-37 Sriracha, Chonburi 20280 Nakhonratchasima 30170
Tel: +6633-045-900 Tel: +6644-938-803, +6644-938-809
GPS Coordinates: 18.7709356, GPS Coordinates: 18.5906705,
98.9764977 99.0452635 GPS Coordinates: 13.0950791, GPS Coordinates: 14.870393,
Working Hours: Mon-Sat Working Hours: Mon-Sat 101.0566132 101.745992
09.00 am-06.00 pm 09.00 am-06.00 pm Working Hours: Mon-Sat Working Hours: Mon-Sat
09.00 am-06.00 pm 09.00 am-06.00 pm
Phuket Songkhla - Hadyai Ayutthaya (North Bangkok) Bangna
18/7 Moo 1 Thepkasattri Rd.,T. 155/5 Supasanrangsan Rd.,T. 63/12 M.8 Phaholyothin Rd., 2/31-34 Moo 1,Bangna-Trat Road
Kohkhew Hatyai, A.Hatyai, Chiengraknoi, Tambol Bangchalong,Amphur
A.Muang Phuket 83000 Songkhla 90250 Bangpa-in, Ayutthaya 13180 Bangphil, Samutprakarn 10540
Tel: +6676-364-100-1 Tel: +6674-234-799 Tel: +6635-249-300
GPS Coordinates:13.615794,
Working Hours: Mon-Sat GPS Coordinates: 7.011217, GPS Coordinates: 14.1643508, 100.746762
09.00 am-06.30 pm 100.47851 100.6171406 Working Hours: Mon-Sat
Working Hours: Mon-Sat Working Hours: Mon-Sat 08.30 am-6.00pm
09.00 am-06.00 pm 08.30 am-06.00 pm
Bang Prakong (Amata)
76/5 Moo 1 Thambol Bang Wua
Amphur Bangprakong
Chasengsao Province 24130
GPS Coordinates: 13.544287,
100.960389
Working Hours: Mon-Sat
08.30 am-6.00pm
DHL Express International (Thailand) Ltd.
319 Chamchuri Square Building. Floor 22&23
Phayathai Road, Khwaeng Pathumwan
Khet Pathumwan, Bangkok 10330
For contact details of the DHL Express office nearest to you,
please visit our website at dhl.co.th
or call the customer service hotline on +66 2 345 5000.
Valid: 1st January 2019You can also read
