SERVICE & RATE GUIDE 2021 - United Kingdom DHL EXPRESS - Pressidium
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DHL EXPRESS
SERVICE & RATE
GUIDE 2021
United Kingdom
Get started
The International Services How to Ship Shipping Tools Zones and Rates
Specialists Page 4 with DHL Express Page 14 Page 15
Page 2 Page 10
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Get a quote from MyDHL+
2
CONNECTING YOUR WORLD
Operating in
220+ countries and
territories worldwide 260+ aircraft
3,200+ 3,200+
facilities ights per day
fl
(commercial and
non-commercial)
360+
TAPA* certifications
400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
million+
shipments
36,000+
v ehicles (own, leased,
per year
subcontracted trucks
and vans)
100,000+ 84,000+
Service Points
employees
Figures are global and are approximate as of the end of 2019
*TAPA = Transported Asset Protection Association
3
DHL Service & Rate Guide 2021: United Kingdom
THE INTERNATIONAL SPECIALISTS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.7 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.
Through our Certified International Specialist Program we This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the specialised you with your shipping needs, and to see what best fits your
knowledge they need to do their job competently and needs from our wide range of products and services. Should you
confidently – and that’s good news for both employees and have any questions, please get in touch with your DHL Account
customers. As Certified International Specialists you can rely on Manager or visit us at mydhl.express.dhl/gb.
DHL Express as the experts in international express.
4
DHL Service & Rate Guide 2021: United Kingdom
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces (10:30 to the USA) on lanes that guarantee either a next or
up to 70kg and shipments up to 1,000kg. second business day delivery. DHL Express 9:00 is offered to the
majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express guarantee* and is suitable for pieces up to 30kg and shipments
delivery company. up to 300kg.
DHL Express 12:00 DHL Economy Select
With DHL Express 12:00 you will receive your shipments before DHL Economy Select is the ideal choice for less urgent
12 noon on the next possible business day. DHL Express 12:00 shipments, with door-to-door delivery throughout Europe
offers a money-back guarantee* and allows for heavier pieces within a defined number of business days.
up to 70kg and shipments up to 300kg.
Our international services at a glance
DHL Express DHL Express 9:00 DHL Economy
DHL Express 12:00
Worldwide (10:30 to the USA) Select
Delivery before Delivery before 9:00
Delivery by the end Delivery within a
12 noon on the (10:30 to the USA)
Service description of the next possible defined number of
next possible on the next possible
business day business days
business day business day
Money-back guarantee No Yes* Yes* No
Countries and territories covered More than 220 86 34 31
Delivery attempts 2 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg 70kg
Maximum pieces per shipment – 10 10 –
Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted 1,000kg
Maximum shipment weight 1,000kg 300kg 300kg 1,000kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted 120 x 120 x 160cm
*Additional terms and conditions apply – see mydhl.express.dhl/gb for details.
**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
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DHL Service & Rate Guide 2021: United Kingdom
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
IMPORT SERVICES
With our DHL Express Worldwide Import product, you can import shipments
from over 220 countries and territories in the world. This is more than any
other express delivery company can offer. What’s more, customers in, say, the
USA can order an import from China not just to the USA, but to other
destinations as well. We call this a third country shipment.
There is no need for local brokers or forwarders to get involved in any part of
the process. You are in full control, and able to manage all aspects of your
imports in a very simple way.
If you need a faster delivery, our DHL Express 12:00 and DHL Express 9:00
services are available for import as well as our DHL Economy Select Import
service for less urgent shipments throughout Europe. You can order an import
from another country, to be delivered to your country or any other destination,
by using our dedicated electronic shipping solution for imports. You will have
one account number, one invoice in a single currency and a fixed price that
means you know exactly what you will pay.
DOMESTIC SERVICES
If you want to ship documents or goods within your own country, we can offer
our Time Definite Domestic products with delivery time guarantees of 12:00,
9:00 or the end of the next possible business day.
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DHL Service & Rate Guide 2021: United Kingdom
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’ ON DEMAND DELIVERY
international growth with:
DHL’s On Demand Delivery tool keeps receivers
informed of shipment progress, allowing them to
n Global reach
reschedule, reroute, release or conveniently collect
n Express delivery options
from a DHL Service Point. It is an innovative, easy-to-
n Flexible delivery options for receivers
use, mobile-friendly service, especially for residential
n Duty billing options and customs expertise
deliveries.
n Consultative advice for our customers on how to increase
sales and grow cross-border
Designed to enhance the online shopper’s experience,
especially for residential deliveries, the service is
Fast, flexible and easy
available globally, meaning consistent service
Consumers expect everything ‘on demand’ – anytime, anywhere.
standards and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease. Scheduled delivery Signature release/
leave your signature
Leave with neighbor Collect from
or concierge Service Point
Alternative address Vacation hold
Discover and grow
Visit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers such as
‘The 21st Century Spice Trade’, customer and trend research and
market intelligence tools can enable you to better understand
your customers and shipping requirements to take the next step
in your e-commerce journey.
Our customers go global with ease and speed, maximizing the
enormous potential of international e-commerce.
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DHL Service & Rate Guide 2021: United Kingdom
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from ensure your shipment is not re-directed, or delivered at an
non-standard deliveries and billing options to climate neutral alternative address.
shipping. You have the flexibility to choose the best service for
your needs with our express delivery services worldwide. Importer of Record (IOR) View charges
Contact Customer Services to learn more. This service allows the shipper to send a dutiable shipment to
the receiver, with the duties and taxes invoiced to a third party at
Duties and Taxes Paid View charges destination acting as the nominated Importer of Record (IOR).
DHL Express can arrange for the shipper or a third party to be The customs invoice must indicate the importer’s billing details
billed for any duties and taxes payable at destination, rather in addition to the receiver’s shipping address.
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other Residential Address View charges
regulatory fees be billed outside of the destination country. Customers shipping to a home or private residence can activate
specific delivery options by designating the delivery address as
Dedicated Pickup View charges residential. For such shipments, DHL Express will proactively
At shipper’s request, an immediate or non-routine, once-only notify the receiver via email or SMS about the shipment’s
pickup of a shipment within a normal working day that involves progress. Receivers can then select the most suitable delivery
a specific vehicle such as a tail lift truck or more than one option on the On Demand Delivery website.
courier. A receiver can request this service when booking an IMP
shipment. GoGreen Climate Neutral View charges
This service is for customers who need
Shipment Preparation View charges a reliable method to calculate their annual
This is a convenient, fast and reliable service for seasonal carbon emissions at a shipment level and
or irregular shipments that require extra resources for their subsequently offset these emissions
preparation. DHL manages the entire process of waybill through approved environmental programs. The whole process
preparation, content selection, labelling and packaging, is verified annually by an independent body accredited by the
then sends the shipments to the designated domestic or Société Générale de Surveillance (SGS). DHL can also provide
international addresses. reports for either a high level estimate or a detailed carbon
footprint.
Saturday Delivery View charges
We offer Saturday delivery services to key cities in more than Packaging View charges
70 countries. We offer a range of high-quality DHL-branded packaging items.
One-off flyers, envelopes and smaller boxes are free of charge.
Shipment Insurance View charges Larger boxes and tubes can be ordered through Customer
We recommend this comprehensive protection for your valuable Services and will be provided by the courier at time of pickup,
or personal shipments, giving you peace of mind in the unlikely a charge applies.
event of physical damage or loss.
Change of Billing View charges
Extended Liability View charges This applies when a customer requests a change of defined
If you are sending valuable documents such as passports, visa billing information on an already issued invoice, and which will
applications or regulatory certificates you can extend the DHL result in a reissuing of the invoice and, in case of an account
standard liability with this service. It provides coverage and change, crediting of the old account and debiting of the new.
compensation in the case of loss or damage.
Neutral Delivery View charges
Direct Signature View charges This service allows for the delivery of non-document shipments,
If you are sending sensitive documents or high value contents without any value of the product being shared or exposed to
you can request DHL to obtain a direct signature from the the receiver, since the commercial invoice is removed prior
consignee or a representative at the delivery address. DHL will to delivery.
For a full list of optional services, please visit mydhl.express.dhl/gb.
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DHL Service & Rate Guide 2021: United Kingdom
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
SURCHARGES Metal batteries compliant with the appropriate IATA Packing
Instructions 966, 967, 969 and 970, Section II.
In order to maintain a consistently high level of service, in
Excepted Quantities View charges
specific circumstances DHL Express levies a surcharge for
This fixed surcharge is applied per shipment when the handling
exceptional activities, ensuring that these surcharges are fair for
and transportation of shipments involves substances and
all of our customers.
commodities that are in Excepted Quantities in compliance with
IATA Dangerous Goods Regulations.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of each
Limited Quantities View charges
shipment and any transportation related surcharges. It is
A surcharge is applied per shipment when the ground handling
derived from publicly available fuel oil indices that are also
and transportation of shipments involves substances and
shown on the DHL Express website at mydhl.express.dhl/gb. The
commodities that are in Limited Quantities in compliance
charge is calibrated every month to the oil price that was current
with ADR regulations and which are restricted from air
two months prior to the billing month. The Fuel Surcharge
transportation. Such dangerous goods are restricted to no
applies to domestic and international shipments.
more than 30kg per piece and are accepted from approved
shippers only.
Remote Area View charges
This surcharge applies when a shipment is collected from
Dry Ice UN1845 View charges
or delivered to a location that is distant or difficult to serve.
A service charge will be applied for the handling and
The Remote Area surcharge applies to international and
transportation of Dry Ice UN1845, which is used as a freezing
domestic shipments.
agent for non-dangerous goods.
Overweight Piece View charges
Address Correction View charges
A fixed surcharge is applied to every piece, including a pallet that
This fixed surcharge is applied to any shipment that has an
exceeds a scale or volumetric weight of 70kg. The Overweight
incorrect delivery address at the time of pickup and the delivery
Piece surcharge applies to domestic and international
cannot be fulfilled after making efforts at the destination to
shipments.
determine the correct address. This surcharge applies to
domestic and international shipments.
Oversize Piece View charges
This fixed surcharge applies to every piece, including a pallet,
Data Entry View charges
with a single dimension in excess of 120cm. The Oversize Piece
This fixed surcharge applies for each shipment consigned with
surcharge applies to domestic and international shipments.
non-electronic, paper based manual waybills. Electronic
shipping documentation incurs no additional charges.
Non-Stackable Pallet View charges
This fixed surcharge is applied to every pallet within a shipment
Security Charges View charges
that cannot be stacked, either on request by the shipper, or
Additional surcharges may apply when shipping from or to a
because of its shape, content or packaging. This surcharge
destination country where DHL is operating at elevated risk due
applies to domestic and international shipments.
to continuous state of war, civil unrest, or continuous threats
from terrorism (Elevated Risk), or when shipping to a
Dangerous Goods View charges
destination country that is subject to trade restrictions imposed
DHL can carry acceptable quantities of dangerous goods or
by the UN Security Council (Restricted Destination).
hazardous materials. Packages containing dangerous goods
materials will be assessed and a service charge will be applied
Emergency Situation
accordingly. Additional charges may also apply.
This surcharge applies in exceptional cases when DHL is
required to recover costs associated with temporary emergency
Lithium Batteries View charges
situations beyond DHL’s control which could not be reasonably
A surcharge may apply per shipment when the handling and
anticipated at the commencement of an agreement.
transportation of shipments involves Lithium Ion or Lithium
For a full list of surcharges, please visit mydhl.express.dhl/gb.
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DHL Service & Rate Guide 2021: United Kingdom
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with Bonded Transit View charges
extensive knowledge and experience of dealing with customs A bonded shipment occurs when DHL is requested to move
topics worldwide. For your peace of mind, we provide a wide non-document foreign-origin goods to a location other than the
range of customs support for standard as well as non-routine regular DHL gateway at destination. Bonded Transit is normally
customs-clearance processes. By making sure that clearance is operated within a country or customs union, and is necessary
a smooth and efficient process, we ensure your shipments arrive prior to final clearance by the importer or designated broker.
as quickly as possible, and leave you free to focus on your core Bonded Transit applies to both export and import shipments
business. With our online tool (tas.dhl.com) we provide essential whenever DHL is required to open, manage or report any form
customs information to help you prepare your shipments. of transfer under bond using our own guarantee.
Disbursement View charges Export Declaration View charges
At the receiver’s request, DHL credit or cash is used to fund the Applies in countries where an export declaration is required
clearance, duty and tax charges relating to a shipment or piece, for shipments containing controlled commodities or exceeding
instead of the receiver using their own bond or credit line. a certain value threshold or weight. Depending on origin
The customs process is accelerated, with DHL making prompt country, shippers that submit a declaration online may avoid
payment of relevant charges while the receiver defers payment the local charge.
until an agreed date.
Multiline Entry View charges
Advance Payment View charges A service charge will be assessed for multiline item entries with
The service covers any import of a non-document shipment for more than five lines. An example would be – one shipment with
which DHL has paid or used its customs credit line advancing multiple products or multiple invoices. All products require
customs duties, taxes or regulatory charges on behalf of those identification and must be classified under separate harmonized
importers with whom DHL has no contract. The charge is based tariff numbers.
on the credit advanced or guaranteed and is subject to a
standard minimum.
Broker Notification View charges
At the customer’s request, DHL will provide the necessary
paperwork to the customer’s designated broker to perform the
import clearance and resume the delivery to the final destination
once the clearance is completed. DHL is subsequently not
responsible for the timeliness of the submission to customs or
for the release of the shipment.
Bonded Storage View charges
Storage charges apply when the shipment cannot be released by
customs due to inaccurate or missing paperwork. Charges take
effect three calendar days after the freight arrival date or broker
notification, whichever is later. The charge applies to the duty
and taxes payer.
For a full list of customs charges, please visit mydhl.express.dhl/gb.
10
DHL Service & Rate Guide 2021: United Kingdom
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1 Shipment weight
Please weigh and measure your shipment. If you are
sending a large but lightweight shipment, where its
volumetric (dimensional) weight exceeds its actual
weight, the cost of the shipment is calculated on the
space your consignment takes up on the aircraft. This is
a standard IATA method. To calculate the volumetric
weight of your shipment, simply multiply the length by
height by width in centimeters, then divide the total
sum by 5,000 for each piece in the shipment. Any piece
in the shipment may be re-weighed and/or
re-measured by DHL to confirm this calculation.
2 Documentation required: waybill
All shipments sent with DHL Express need to have a
fully completed DHL waybill or label securely attached
to each piece. This will enable the successful movement
of your shipment through the DHL network. Each
waybill or label is individually numbered to allow you to
track your shipment from collection through to delivery.
Your shipment may also need to be accompanied by
customs documentation, such as a commercial or
proforma invoice, as well as additional paperwork
depending on the contents and value of the shipment
and the country you are sending to.
3 Documentation required: invoice
A commercial or proforma invoice is required when
sending non-document shipments to countries and
territories outside your origin country or customs union.
This is essentially a declaration containing all the details
of a transaction and is used by customs authorities to
assess if duties or taxes are payable. A commercial
invoice is used when goods are part of a commercial
transaction or intended for resale. A proforma invoice is
used when sending goods of no commercial value (for
example, when sending samples).11
DHL Service & Rate Guide 2021: United Kingdom
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT
Your invoice will require the following details:
Exporter Commercial
1
BANK DETAILS Tax ID/VAT number
Invoice
These are the bank details that will be used
for the transaction between the seller and Bank details
1
Date
Waybill number
buyer. These details are not required for
Invoice number
non-commercial/proforma invoices. Exporter code
Importer (bill to) Receiver if different from Importer
2
DESCRIPTION Tax ID/VAT number
Generic or broad descriptions are no longer Shipment reference
permitted and are likely to cause delays.
Descriptions should include the items, how Full 2 Commodity Item Unit value Subtotal Net weight Country of
description code quantity [Currency] value manufacture/
many there are, what they are made of, and of goods 3 [Currency] origin
4
what they will be used for. For example,
describing items as ‘samples’, ‘parts’ or
‘spares’ is not acceptable for customs
Freight
classification, safety and security reasons.
Insurance
Total declared value/currency 5 Total net weight/kg(s)
3
COMMODITY CODE
This is the product identification code used Total pieces Total gross weight/kg(s)
by the exporting country to classify the
goods to be exported. It assists clearance 6 Type of export
7 Incoterms
and avoids delays.
8 Reason for export
I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.
4
COUNTRY OF MANUFACTURE/ORIGIN
Position in company Signature
This relates to the place of manufacture,
not the country of export. If items are Company stamp
manufactured in more than one country,
please list the origins.
5
TOTAL DECLARED VALUE 7
INCOTERM
This is the total value of the transaction for Insert the Incoterm that best describes the
customs purposes based on the Incoterm terms of the transaction. For example, DAP
selected. The total declared value should (Delivered At Place).
include freight and insurance charges if the
seller is responsible for these two 8 REASON
FOR EXPORT
elements. This could be: For Sale; For Repair; After
Repair; Gift; Sample; Personal Use Not For
6
TYPE OF EXPORT Resale; Replacement; Intercompany
The options are: (1) Permanent; Transfer; or Personal Effects.
(2) Temporary; and (3) Repair & Return.12
DHL Service & Rate Guide 2021: United Kingdom
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
n If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
n Securely fix a waybill to each piece in your shipment. The additional prohibited items specified by the country of
waybill can be thought of as the shipment’s airline ticket destination. DHL may at its sole discretion refuse to carry other
and it will delay delivery if it becomes separated from your items not listed below.
shipment n Bullion (of any precious metal)
n The barcodes on the waybill are scanned at numerous n Cash (legal tender – bank notes, currency notes and coins)
points during your shipment’s journey. Please ensure n Complete firearms, ammunition, explosives/explosive
the barcode is flat and not covered by tape, shrinkwrap devices including inert explosives and test pieces, air guns,
or strapping replica and imitation firearms
n Place a waybill on the top or side of each piece in your n Human remains or ashes in any form
shipment and please ensure it does not overlap the corners n Hunting (animal) trophies, animal parts such as ivory and
or edges of boxes shark’s fin, animal remains or ashes, or animal by-products
n Use adequate protective wrapping for fragile or delicate and derived products not intended for human
items and ensure they are packed as far away as possible consumption, prohibited for movement by the CITES
from the corners of boxes Convention and/or local law
n To prevent injury to our employees, please pay special n Illegal goods, such as counterfeit goods and narcotics
attention to the packaging of sharp items. There should not n Live animals (including but not limited to mammals,
be any possibility of the contents piercing the packaging reptiles, fish, invertebrates, amphibians, birds, insects,
n Any individual pieces over 70kg should be placed on a larvae and pupae)
pallet. If you are sending a multi-piece shipment, it is not n Loose lithium metal batteries under IATA PI968 section II
necessary to place the individual pieces on a pallet unless n Loose precious and semi-precious stones (cut or un-cut,
they exceed 70kg. For example, a shipment comprising polished or un-polished)
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information please refer to the Packing Guide
available on mydhl.express.dhl/gb.13
DHL Service & Rate Guide 2021: United Kingdom
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
Restricted Items goods and any goods specified as such under International
The following items will NOT be accepted for carriage unless Air Transport Association regulations (“IATA”), the
otherwise agreed to by DHL. To obtain such agreement a Agreement on Dangerous Goods by Road (“ADR”) or
business case will need to be conducted by DHL and the items International Maritime Dangerous Goods (“IMDG”)
approved for carriage will be recorded in writing with the regulations
customer. n Financial and monetary commodities – examples include
n Air guns, tasers, imitation or replica firearms, firearm parts but are not limited to activated SIM cards for mobile
and replica ammunition (includes rifle butts, trigger phones, blank or activated credit or cash dispenser cards,
mechanisms, screws/bolts etc which are manufactured for blank cheques, event tickets, lottery tickets, money or
the sole purpose of creating a functional firearm) postal orders, pre-paid phone cards, tickets (blank stock),
n Antiques and works of art with a shipment value in excess traveller’s cheques, vouchers/tokens, unused stamps etc.
of EUR 500,000 Applicable to all shipments valued in excess of
n Banderols/Tax stickers with a shipment value in excess of EUR 500,000
EUR 500,000 n Furs
n Cannabis for medicinal purposes from bona fide n Jewellery and watches and with individual values in excess
pharmaceutical manufacturers with appropriate licences of EUR 5,000. The shipment must not exceed EUR 100,000
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case.
The value of one shipment must not exceed EUR 10,000
PAYING FOR YOUR SHIPMENT
n Cigarettes, cigars, tobacco products and electronic
You can pay for DHL Express services either with cash, a credit
cigarettes with a shipment value in excess of EUR 500,000
card or by bank transfer. You can open an account with DHL
n Commemorative coins and medals with an individual value
Express to pay via bank transfer; and all account customers
or total shipment value of EUR 2,000 or more are restricted
receive invoices on a pre-agreed basis. For more details, please
for carriage
get in touch with a Customer Service Advisor at your local
n Dangerous/hazardous goods including but not limited to
DHL Express office or go to mydhl.express.dhl/gb.
perfumes, aftershaves, aerosols, flammable substances,
dry ice, biological substances, UN classified dangerous14
DHL Service & Rate Guide 2021: United Kingdom
SHIPPING TOOLS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
SHIPPING TOOLS
Making shipping easier Easyship
DHL Express offers a choice of electronic solutions to suit even This is an offline advanced shipment management tool for any
the most demanding requirements. We invest continually in organization with large shipping volumes or regular scheduled
market-leading technologies to help users to manage and deliveries. DHL Easyship can handle the needs of multinational
monitor shipments, create shipping labels, get quotes, schedule supply chains or any business with a central shipping function.
courier pickups, and more. Our electronic solutions cover online It is a Windows-based system, which is easy to use yet very
and offline options, as well as integrated solutions. In addition, powerful – enabling you to handle everything from regular
we provide industry-specific solutions tailored for the Life mailshots to multi-stage shipping processes.
Sciences and Technology sectors.
Customer shipping integration
Using EDI and XML Services enables you to incorporate
MyDHL+ re-imagines the way DHL’s online shipping capabilities into your own website,
the shipping business does warehouse or customer service application. This provides global
business, by combining the shipment tracking while making it faster and easier to access
tools and services our information about transit times, rates and courier bookings.
customers use most. With its mobile friendly and
intuitive interface, customers can now import, export,
schedule a pickup, track shipments and pay bills more
quickly than ever – all in one visit, with one password
and zero headaches. MyDHL+ makes it incredibly easy
to navigate the complexities of international shipping.
Try it out now at mydhl.express.dhl/gb.
The new DHL Express Mobile app lets you track your
shipments and manage your deliveries all in one
place. You can locate the nearest DHL Service Point
DHL EXPRESS for parcel drop off or collection, and quickly check
COMMERCE shipping rates too – right on your smartphone.
Take your website Advanced GPS location services and camera barcode
international with DHL scanning are also available. Download DHL Express
Express Commerce. Offer Mobile today, on Android or iPhone.
your customers all the benefits of DHL Express at your
checkout in real-time. Import, manage and ship their
orders quickly and efficiently with no complicated
development. Add the power of DHL Express to your
e-commerce business quickly and easily, giving you the
competitive edge. DHL Express Commerce integrates
Specific solutions
with the biggest e-commerce platforms, including:
DHL offers additional capabilities for businesses requiring more
Magento, Shopify, WooCommerce, Amazon and eBay.
specialised solutions – for example, its Medical Express and
Collect & Return services.15
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3
1 ecide which service best suits your needs
D
(see page 4 for international services and
page 5 for domestic services) and weigh
your shipment (see page 10)
2 etermine the rating zone of the origin or
D
destination (see pages 17 to 20)
3 ind the rate using the rating zone and
F
weight of your shipment (see page 21 for
exports and page 25 for imports)
OPTIONAL SERVICES
Optional services View explanation Charging method Charge
Duties and Taxes Paid Per shipment £16.00
Dedicated Pickup Per shipment £17.50
Shipment Preparation Per shipment Variable
Saturday Delivery Per shipment £30.00
Shipment Insurance By shipment value £12.00 or 1.5% of stated shipment value if higher
Extended Liability Per shipment £3.00
Direct Signature Per shipment £4.00
Importer of Record (IOR) Per shipment £16.00
Residential Address Per shipment £2.50
£0.09 per kg (international)
GoGreen Climate Neutral By shipment weight £0.02 per kg (domestic)
£0.09 minimum per shipment
Packaging Per item Variable
Change of Billing Per invoice £27.00
Neutral Delivery Per shipment £4.00
For a full list of optional services, please visit our website at mydhl.express.dhl/gb.16
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
SURCHARGES
Surcharges View explanation Charging method Charge
Percentage of transportation and additional
Fuel Surcharge Per shipment
charges, as per index; details here
£0.35 per kg,
Remote Area By shipment weight
£17.50 minimum per shipment
Additional Handling
Overweight Piece Per piece £75.00
Oversize Piece Per piece £70.00
Non-Stackable Pallet Per piece £155.00
Dangerous Goods
Full Dangerous Goods Per shipment £67.00
Lithium Batteries Section II (PI965) Per shipment £64.00
Lithium Batteries Section II (966, 969) Per shipment £4.00
Lithium Batteries Section I II (P1967, P1970) Per shipment No charge
Excepted Quantities Per shipment £4.00
Limited Quantities Per shipment £16.00
Dry Ice (UN1845) Per shipment £8.00
£9.00 (international)
Address Correction Per shipment
£4.50 (domestic)
Data Entry Per shipment £4.50
Security Charges
Elevated Risk Per shipment £17.50
Restricted Destination Per shipment £25.00
CUSTOMS SERVICES
Customs services View explanation Charging method Charge
Disbursement Per shipment £11.00, or 2.5% of the credit advanced if higher
Advance Payment Per shipment £11.00, or 2.5% of the credit advanced if higher
Broker Notification Per shipment £25.00
Bonded Storage Per shipment, per day after 3 calendar days £4.50 per shipment and £0.09 per kg per day
Bonded Transit Per shipment £40.00
Export Declaration Per shipment £9.00
Multiline Entry Rate per line £4.50 per additional line as of the 6th line item
Please visit our website for a full list of surcharges and customs services.17
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
SERVICE CAPABILITY AND RATING ZONES
Time Definite Services Day Definite Services
Country/Territory Zone DHL DHL DHL DHL DHL Economy
Express Worldwide Express 12:00 Express 9:00 Imports Economy Select Select Import
Afghanistan 10 P P
Albania 5 P P
Algeria 10 P P
American Samoa 10 P P
Andorra 4 P P P
Angola 10 P P
Anguilla 10 P P
Antigua 10 P P
Argentina 10 P P P
Armenia 10 P P
Aruba 10 P P
Australia 8 P P P
Austria 3 P P P P P P
Azerbaijan 10 P P
Bahamas 10 P P
Bahrain 8 P P P P
Bangladesh 8 P P
Barbados 10 P P
Belarus 7 P P
Belgium 1 P P P P P P
Belize 10 P P
Benin 10 P P
Bermuda 10 P P
Bhutan 8 P P
Bolivia 10 P P
Bonaire 10 P P
Bosnia and Herzegovina 5 P P
Botswana 10 P P
Brazil 10 P P P
Brunei 9 P P P
Bulgaria 4 P P P P P
Burkina Faso 10 P P P
Burundi 10 P P
Cambodia 8 P P P
Cameroon 10 P P P
Canada 7 P P P P
Canary Islands, The 5 P P
Cape Verde 10 P P
Cayman Islands 10 P P
Central African Republic 10 P P
Chad 10 P P
Chile 10 P P
China, People’s Republic 8 P P P
Colombia 10 P P P
Comoros 10 P P
Congo 10 P P P
Congo, Democratic Rep. of 10 P P
Cook Islands 10 P P
Costa Rica 10 P P
Cote d’Ivoire 10 P P P P
Croatia 4 P P P P P
Cuba 10 P P
Curacao 10 P P
Cyprus 4 P P P
Czech Republic, The 4 P P P P P P
Denmark 3 P P P P P P
Djibouti 10 P P
Dominica 10 P P
Dominican Republic 10 P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.18
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
SERVICE CAPABILITY AND RATING ZONES
Time Definite Services Day Definite Services
Country/Territory Zone DHL DHL DHL DHL DHL Economy
Express Worldwide Express 12:00 Express 9:00 Imports Economy Select Select Import
Ecuador 10 P P P
Egypt 10 P P P P
El Salvador 10 P P
Eritrea 10 P P
Estonia 4 P P P P P
Eswatini 10 P P
Ethiopia 10 P P
Falkland Islands 10 P P
Faroe Islands 5 P P
Fiji 10 P P
Finland 3 P P P P P
France - Paris 1 P P P P P P
France - all other locations 2 P P P P P P
French Guiana 10 P P
Gabon 10 P P P
Gambia 10 P P
Georgia 10 P P
Germany - Cologne & Frankfurt 1 P P P P P P
Germany - all other locations 2 P P P P P P
Ghana 10 P P
Gibraltar 5 P P P P P
Greece 4 P P P P P
Greenland 5 P P
Grenada 10 P P
Guadeloupe 10 P P
Guam 10 P P
Guatemala 10 P P
Guernsey 1 P P P P P P
Guinea Republic 10 P P
Guinea-Bissau 10 P P
Guinea-Equatorial 10 P P
Guyana (British) 10 P P
Haiti 10 P P
Honduras 10 P P
Hong Kong SAR China 8 P P P P
Hungary 4 P P P P P
Iceland 5 P P P
India 8 P P P
Indonesia 8 P P
Iran, Islamic Rep. of 10 P P P
Iraq 10 P P
Ireland, Rep. of 1 P P P P P P
Israel 5 P P
Italy 3 P P P P P P
Jamaica 10 P P
Japan 8 P P P
Jersey 1 P P P P P P
Jordan 9 P P P P
Kazakhstan 10 P P P
Kenya 10 P P P P
Kiribati 10 P P
Korea, D.P.R. of (North) 10 P P
Korea, Rep. of (South) 8 P P P
Kosovo 5 P P
Kuwait 8 P P P P
Kyrgyzstan 10 P P
Lao P.D.R. 8 P P
Latvia 4 P P P P P
Lebanon 10 P P P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.19
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
SERVICE CAPABILITY AND RATING ZONES
Time Definite Services Day Definite Services
Country/Territory Zone DHL DHL DHL DHL DHL Economy
Express Worldwide Express 12:00 Express 9:00 Imports Economy Select Select Import
Lesotho 10 P P
Liberia 10 P P
Libya 10 P P
Liechtenstein 5 P P P
Lithuania 4 P P P P P
Luxembourg 1 P P P P P P
Macau SAR China 8 P P P
Madagascar 10 P P P
Malawi 10 P P
Malaysia 8 P P P
Maldives 10 P P
Mali 10 P P
Malta 4 P P
Marshall Islands 10 P P
Martinique 10 P P
Mauritania 10 P P
Mauritius 10 P P
Mayotte 10 P P
Mexico 7 P P
Micronesia, Fed. States of 10 P P
Moldova, Rep. of 7 P P
Monaco 2 P P
Mongolia 10 P P
Montenegro, Rep. of 5 P P
Montserrat 10 P P
Morocco 10 P P
Mozambique 10 P P P
Myanmar 8 P P P
Namibia 10 P P P
Nauru, Rep. of 10 P P
Nepal 8 P P P
Netherlands, The 1 P P P P P P
Nevis 10 P P
New Caledonia 10 P P
New Zealand 8 P P
Nicaragua 10 P P
Niger 10 P P
Nigeria 10 P P P
Niue 10 P P
North Macedonia 5 P P
Northern Mariana Islands 10 P P
Norway 5 P P P P P
Oman 8 P P P P
Pakistan 10 P P
Palau 10 P P
Panama 10 P P
Papua New Guinea 10 P P
Paraguay 10 P P P
Peru 10 P P
Philippines, The 8 P P P P
Poland 4 P P P P P P
Portugal 3 P P P P P
Puerto Rico 10 P P
Qatar 8 P P P P
Reunion, Island of 10 P P
Romania 4 P P P P
Russian Federation, The 8 P P
Rwanda 10 P P
Samoa 10 P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.20
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
SERVICE CAPABILITY AND RATING ZONES
Time Definite Services Day Definite Services
Country/Territory Zone DHL DHL DHL DHL DHL Economy
Express Worldwide Express 12:00 Express 9:00 Imports Economy Select Select Import
San Marino 3 P P P
Sao Tome & Principe 10 P P
Saudi Arabia 9 P P P P
Senegal 10 P P P
Serbia, Rep. of 5 P P
Seychelles 10 P P
Sierra Leone 10 P P
Singapore 8 P P P P
Slovakia 4 P P P P P P
Slovenia 4 P P P P
Solomon Islands 9 P P
Somalia 10 P P
Somaliland, Rep. (N. Somalia) 10 P P
South Africa 8 P P P
South Sudan 10 P P
Spain 3 P P P P P P
Sri Lanka 8 P P P
St. Barthelemy 10 P P
St. Eustatius 10 P P
St. Helena 10 P P
St. Kitts 10 P P
St. Lucia 10 P P
St. Maarten 10 P P
St. Vincent 10 P P
Sudan 10 P P
Suriname 10 P P
Sweden 3 P P P P P P
Switzerland 5 P P P P P P
Syria 10 P P
Tahiti 10 P P
Taiwan 8 P P P P
Tanzania 10 P P
Thailand 8 P P P P
Timor-Leste 10 P P
Togo 10 P P
Tonga 10 P P
Trinidad and Tobago 10 P P
Tunisia 10 P P
Turkey 5 P P P
Turkmenistan 10 P P
Turks and Caicos Islands 10 P P
Tuvalu 10 P P
Uganda 10 P P P
Ukraine 7 P P P
United Arab Emirates 8 P P P P
United States of America 6 P P 10:30 P
Uruguay 10 P P
Uzbekistan 10 P P
Vanuatu 10 P P
Vatican City 10 P P
Venezuela 10 P P
Vietnam 8 P P P
Virgin Islands (British) 10 P P
Virgin Islands (US) 10 P P
Yemen, Rep. of 10 P P
Zambia 10 P P P
Zimbabwe 10 P P P
doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.21
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
Documents only up to 2kg
0.5 40.65 42.70 46.60 47.25 49.00 39.85 49.85 50.10 51.85 65.20
1 48.40 50.15 55.45 56.20 57.00 44.95 57.85 58.80 64.20 78.10
1.5 50.65 53.65 60.15 60.95 61.40 48.45 62.25 64.25 72.15 86.45
2 52.90 57.15 64.85 65.70 65.80 51.95 66.65 69.70 80.10 94.80
Documents from 2.5kg and non-documents from 0.5kg
0.5 40.65 42.70 46.60 47.25 59.20 51.05 59.70 66.75 69.65 77.00
1 48.40 50.15 55.45 56.20 66.75 56.10 67.25 75.25 82.10 89.65
1.5 50.65 53.65 60.15 60.95 71.15 59.80 71.65 80.15 89.30 97.65
2 52.90 57.15 64.85 65.70 75.55 63.50 76.05 85.05 96.50 105.65
2.5 55.10 60.60 69.50 70.40 79.90 67.20 80.45 89.95 103.70 113.65
3 57.05 63.50 73.70 74.65 83.80 70.60 84.50 95.00 110.80 121.55
3.5 59.00 66.40 77.90 78.90 87.70 74.00 88.55 100.05 117.90 129.45
4 60.95 69.30 82.10 83.15 91.60 77.40 92.60 105.10 125.00 137.35
4.5 62.90 72.20 86.30 87.40 95.50 80.80 96.65 110.15 132.10 145.25
5 64.85 75.10 90.50 91.65 99.40 84.20 100.70 115.20 139.20 153.15
5.5 66.75 78.15 94.50 95.75 103.25 87.50 104.40 120.20 146.00 160.80
6 68.65 81.20 98.50 99.85 107.10 90.80 108.10 125.20 152.80 168.45
6.5 70.55 84.25 102.50 103.95 110.95 94.10 111.80 130.20 159.60 176.10
7 72.45 87.30 106.50 108.05 114.80 97.40 115.50 135.20 166.40 183.75
7.5 74.35 90.35 110.50 112.15 118.65 100.70 119.20 140.20 173.20 191.40
8 76.25 93.40 114.50 116.25 122.50 104.00 122.90 145.20 180.00 199.05
8.5 78.15 96.45 118.50 120.35 126.35 107.30 126.60 150.20 186.80 206.70
9 80.05 99.50 122.50 124.45 130.20 110.60 130.30 155.20 193.60 214.35
9.5 81.95 102.55 126.50 128.55 134.05 113.90 134.00 160.20 200.40 222.00
10 83.85 105.60 130.50 132.65 137.90 117.20 137.70 165.20 207.20 229.65
11 86.25 109.60 136.70 138.95 144.10 122.20 144.00 174.70 220.40 243.65
12 88.65 113.60 142.90 145.25 150.30 127.20 150.30 184.20 233.60 257.65
13 91.05 117.60 149.10 151.55 156.50 132.20 156.60 193.70 246.80 271.65
14 93.45 121.60 155.30 157.85 162.70 137.20 162.90 203.20 260.00 285.65
15 95.85 125.60 161.50 164.15 168.90 142.20 169.20 212.70 273.20 299.65
16 98.25 129.60 167.70 170.45 175.10 147.20 175.50 222.20 286.40 313.65
17 100.65 133.60 173.90 176.75 181.30 152.20 181.80 231.70 299.60 327.65
18 103.05 137.60 180.10 183.05 187.50 157.20 188.10 241.20 312.80 341.65
19 105.45 141.60 186.30 189.35 193.70 162.20 194.40 250.70 326.00 355.65
20 107.85 145.60 192.50 195.65 199.90 167.20 200.70 260.20 339.20 369.65
Table continues overleaf22
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
21 110.55 149.50 198.60 201.85 206.10 172.20 206.90 269.30 352.50 383.95
22 113.25 153.40 204.70 208.05 212.30 177.20 213.10 278.40 365.80 398.25
23 115.95 157.30 210.80 214.25 218.50 182.20 219.30 287.50 379.10 412.55
24 118.65 161.20 216.90 220.45 224.70 187.20 225.50 296.60 392.40 426.85
25 121.35 165.10 223.00 226.65 230.90 192.20 231.70 305.70 405.70 441.15
26 124.05 169.00 229.10 232.85 237.10 197.20 237.90 314.80 419.00 455.45
27 126.75 172.90 235.20 239.05 243.30 202.20 244.10 323.90 432.30 469.75
28 129.45 176.80 241.30 245.25 249.50 207.20 250.30 333.00 445.60 484.05
29 132.15 180.70 247.40 251.45 255.70 212.20 256.50 342.10 458.90 498.35
30 134.85 184.60 253.50 257.65 261.90 217.20 262.70 351.20 472.20 512.65
40 168.35 234.10 326.00 331.15 340.40 283.20 342.20 476.20 654.70 704.65
50 201.85 283.60 398.50 404.65 418.90 349.20 421.70 601.20 837.20 896.65
60 235.35 333.10 471.00 478.15 497.40 415.20 501.20 726.20 1,019.70 1,088.65
70 268.85 382.60 543.50 551.65 575.90 481.20 580.70 851.20 1,202.20 1,280.65
For each additional 0.5kg
Above 10 1.20 2.00 3.10 3.15 3.10 2.50 3.15 4.75 6.60 7.00
Above 20 1.35 1.95 3.05 3.10 3.10 2.50 3.10 4.55 6.65 7.15
For each additional 1kg
30.1 - 70.0 3.35 4.95 7.25 7.35 7.85 6.60 7.95 12.50 18.25 19.20
70.1 - 300.0 4.10 6.20 8.60 8.60 9.25 7.45 9.35 14.25 20.75 21.80
300.1 - 1,000* 4.50 6.80 9.45 9.45 10.20 8.20 10.30 15.70 22.85 24.00
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 86 countries worldwide.
Add £5.00 to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 34 countries
worldwide. Add £20.00 to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in British Pounds and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl/gb for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl/gb. These network restrictions are subject to change with 30 days’ notice.
In the event any country leaves the European Union, DHL reserves the right to change rates or zones with 30 days’ notice.23
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Export rates by zone and product
DHL ECONOMY SELECT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
Documents and non-documents from 1kg
1 45.75 47.40 52.45 53.20 60.30
2 49.95 53.15 61.25 62.10 68.60
3 53.60 57.85 67.25 69.35 75.10
4 57.25 62.55 73.25 76.60 81.60
5 60.90 67.25 79.25 83.85 88.10
6 62.45 69.75 82.10 87.00 90.70
7 64.00 72.25 84.95 90.15 93.30
8 65.55 74.75 87.80 93.30 95.90
9 67.10 77.25 90.65 96.45 98.50
10 68.65 79.75 93.50 99.60 101.10
11 69.85 81.00 95.25 101.50 102.95
12 71.05 82.25 97.00 103.40 104.80
13 72.25 83.50 98.75 105.30 106.65
14 73.45 84.75 100.50 107.20 108.50
15 74.65 86.00 102.25 109.10 110.35
16 75.85 87.25 104.00 111.00 112.20
17 77.05 88.50 105.75 112.90 114.05
18 78.25 89.75 107.50 114.80 115.90
19 79.45 91.00 109.25 116.70 117.75
20 80.65 92.25 111.00 118.60 119.60
21 81.85 93.50 112.75 120.50 121.50
22 83.05 94.75 114.50 122.40 123.40
23 84.25 96.00 116.25 124.30 125.30
24 85.45 97.25 118.00 126.20 127.20
25 86.65 98.50 119.75 128.10 129.10
26 87.85 99.75 121.50 130.00 131.00
27 89.05 101.00 123.25 131.90 132.90
28 90.25 102.25 125.00 133.80 134.80
29 91.45 103.50 126.75 135.70 136.70
30 92.65 104.75 128.50 137.60 138.60
Table continues overleaf24
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Export rates by zone and product
DHL ECONOMY SELECT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
40 103.65 116.25 145.50 155.10 157.60
50 114.65 127.75 162.50 172.60 176.60
60 125.65 139.25 179.50 190.10 195.60
70 136.65 150.75 196.50 207.60 214.60
80 152.35 168.55 219.60 230.70 239.30
90 168.05 186.35 242.70 253.80 264.00
100 183.75 204.15 265.80 276.90 288.70
For each additional 1kg
Above 30 1.10 1.15 1.70 1.75 1.90
For each additional 5kg
Above 70 7.85 8.90 11.55 11.55 12.35
Above 300* 8.40 9.45 12.35 12.35 13.10
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in British Pounds and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl/gb for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl/gb. These network restrictions are subject to change with 30 days’ notice.
In the event any country leaves the European Union, DHL reserves the right to change rates or zones with 30 days’ notice.25
DHL Service & Rate Guide 2021: United Kingdom
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import
Surcharges
of Your Shipment Services Services and Rating Zones Services Services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
Documents only up to 2kg
0.5 43.25 45.45 49.60 50.35 52.20 42.45 53.10 53.35 55.25 69.45
1 51.55 53.35 59.05 59.90 60.75 47.85 61.65 62.65 68.35 83.20
1.5 53.95 57.05 64.10 65.00 65.40 51.55 66.30 68.45 76.85 92.05
2 56.35 60.75 69.15 70.10 70.05 55.25 70.95 74.25 85.35 100.90
Documents from 2.5kg and non-documents from 0.5kg
0.5 43.25 45.45 49.60 50.35 63.05 54.35 63.55 71.10 74.15 82.00
1 51.55 53.35 59.05 59.90 71.05 59.70 71.55 80.15 87.35 95.50
1.5 53.95 57.05 64.10 65.00 75.70 63.70 76.20 85.35 95.00 104.05
2 56.35 60.75 69.15 70.10 80.35 67.70 80.85 90.55 102.65 112.60
2.5 58.70 64.40 74.15 75.15 84.95 71.70 85.50 95.75 110.30 121.15
3 60.75 67.50 78.60 79.65 89.10 75.30 89.80 101.10 117.85 129.60
3.5 62.80 70.60 83.05 84.15 93.25 78.90 94.10 106.45 125.40 138.05
4 64.85 73.70 87.50 88.65 97.40 82.50 98.40 111.80 132.95 146.50
4.5 66.90 76.80 91.95 93.15 101.55 86.10 102.70 117.15 140.50 154.95
5 68.95 79.90 96.40 97.65 105.70 89.70 107.00 122.50 148.05 163.40
5.5 70.95 83.15 100.65 102.00 109.80 93.20 111.00 127.80 155.30 171.55
6 72.95 86.40 104.90 106.35 113.90 96.70 115.00 133.10 162.55 179.70
6.5 74.95 89.65 109.15 110.70 118.00 100.20 119.00 138.40 169.80 187.85
7 76.95 92.90 113.40 115.05 122.10 103.70 123.00 143.70 177.05 196.00
7.5 78.95 96.15 117.65 119.40 126.20 107.20 127.00 149.00 184.30 204.15
8 80.95 99.40 121.90 123.75 130.30 110.70 131.00 154.30 191.55 212.30
8.5 82.95 102.65 126.15 128.10 134.40 114.20 135.00 159.60 198.80 220.45
9 84.95 105.90 130.40 132.45 138.50 117.70 139.00 164.90 206.05 228.60
9.5 86.95 109.15 134.65 136.80 142.60 121.20 143.00 170.20 213.30 236.75
10 88.95 112.40 138.90 141.15 146.70 124.70 147.00 175.50 220.55 244.90
11 91.45 116.60 145.50 147.85 153.30 130.00 153.70 185.70 234.65 259.80
12 93.95 120.80 152.10 154.55 159.90 135.30 160.40 195.90 248.75 274.70
13 96.45 125.00 158.70 161.25 166.50 140.60 167.10 206.10 262.85 289.60
14 98.95 129.20 165.30 167.95 173.10 145.90 173.80 216.30 276.95 304.50
15 101.45 133.40 171.90 174.65 179.70 151.20 180.50 226.50 291.05 319.40
16 103.95 137.60 178.50 181.35 186.30 156.50 187.20 236.70 305.15 334.30
17 106.45 141.80 185.10 188.05 192.90 161.80 193.90 246.90 319.25 349.20
18 108.95 146.00 191.70 194.75 199.50 167.10 200.60 257.10 333.35 364.10
19 111.45 150.20 198.30 201.45 206.10 172.40 207.30 267.30 347.45 379.00
20 113.95 154.40 204.90 208.15 212.70 177.70 214.00 277.50 361.55 393.90
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