SERVICE & RATE GUIDE 2020 - DHL EXPRESS ITALY
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DHL EXPRESS
SERVICE & RATE
GUIDE 2020
ITALY
Get started
The International Services How to Ship Shipping Tools Zones and Rates
Specialists Page 4 with DHL Express Page 14 Page 15
Page 2 Page 10
2
CONNECTING YOUR WORLD
Operating in
220+ countries and
territories worldwide 260+ aircraft
3,000+ 3,000+
facilities ights per day
fl
(commercial and
non-commercial)
300+
TAPA* certifications
400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
million+
shipments
34,000+
v ehicles (own, leased,
per year
subcontracted trucks
and vans)
100,000+ 84,000+
ServicePoints
employees
Figures are approximate as of the end of 2018
*TAPA = Transported Asset Protection Association
3
DHL Service & Rate Guide 2020: Italy
THE INTERNATIONAL SPECIALISTS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.
Through our Certified International Specialist Program we This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the requisite you with your international shipping needs, and to see what best
knowledge they need to do their job competently and fits your needs from our wide range of products and services.
confidently – and that’s good news for both employees and Should you have any questions, please get in touch with your
customers. As Certified International Specialists you can rely on DHL Account Manager or visit us at dhl.it/express.
DHL Express as the experts in international express.
4
DHL Service & Rate Guide 2020: Italy
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00
Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces on lanes that guarantee either a next or second business day
up to 300kg and shipments up to 1,000kg. delivery. DHL Express 9:00 is offered to the majority of business
centers in Europe, the Middle East, Africa, Asia and the Americas.
We deliver reliably and quickly to more global destinations DHL Express 9:00 features a money-back guarantee* and is
across a single integrated network than any other express suitable for pieces up to 30kg and shipments up to 300kg.
delivery company.
DHL Economy Select
DHL Express 12:00 DHL Economy Select is the ideal choice for less urgent
With DHL Express 12:00 you will receive your shipments before shipments, with door-to-door delivery throughout Europe
12 noon on the next possible business day. DHL Express 12:00 within a defined number of business days.
offers a money-back guarantee* and allows for heavier pieces
up to 70kg and shipments up to 300kg.
Our international services at a glance
DHL Express DHL Economy
DHL Express 12:00 DHL Express 9:00
Worldwide Select
Delivery before
Delivery by the end Delivery before 9:00 Delivery within a
12 noon on the
Service description of the next possible on the next possible defined number of
next possible
business day business day business days
business day
Money-back guarantee No Yes* Yes* No
Countries and territories covered More than 220 83 33 30
Maximum piece weight (not on pallet) 300kg 1 70kg 30kg 1,000kg 1
Maximum pieces per shipment – 10 10 –
Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 2 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm 2
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted 1,000kg
Maximum shipment weight 1,000kg 300kg 300kg 1,000kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted 120 x 120 x 160cm
*Additional terms and conditions apply – see dhl.it/express for details. shipment is deemed unacceptable if its packaging is absent or inadequate,
†A
or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either
not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days’ notice. 1 Individual pieces weighing
more than 70kg must be either packed in a fork-movable crate or securely loaded on to a pallet, and stackable. Additional surcharges apply to any
piece, including a pallet, that exceeds the scale weight of 70kg. 2 DHL Express accepts shipments containing pieces up to 300 cm. Additional
surcharges apply to any piece, including a pallet, with a single dimension in excess of 120cm.
5
DHL Service & Rate Guide 2020: Italy
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
IMPORT SERVICES
With our DHL Express Worldwide Import product, you can
import shipments from over 220 countries and territories
in the world. This is more than any other express delivery
company can offer. What’s more, customers in, say, the USA
can order an import from China not just to the USA, but to
other destinations as well. We call this a third country
shipment.
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
If you need a faster delivery, our DHL Express 12:00 and
DHL Express 9:00 services are available for import as well
as our DHL Economy Select Import service for less urgent
shipments throughout Europe. You can order an import
from another country, to be delivered to your country or
any other destination, by using our dedicated electronic
shipping solution for imports. You will have one account
number, one invoice in a single currency and a fixed price
that means you know exactly what you will pay.
DOMESTIC SERVICES
If you want to ship documents or goods within your own
country, we can offer our Time Definite Domestic products
with delivery time guarantees of 12:00, 9:00 or the end of
the next possible business day.
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DHL Service & Rate Guide 2020: Italy
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
DHL’s On Demand Delivery tool keeps receivers informed
of shipment progress, allowing them to reschedule,
nn Global reach
reroute, release or conveniently collect from a DHL
nn Express options
Service Point. It is an innovative, easy-to-use, mobile-
nn Duties and taxes paid options and customs expertise
friendly service, especially for residential deliveries.
nn Late pick ups
nn Easy returns solutions
Designed to enhance the online shopper’s experience,
especially for residential deliveries, the service is
Fast, flexible and easy
available globally, meaning consistent service standards
Consumers expect everything ‘on demand’ – anytime, anywhere.
and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease. Scheduled delivery Signature release/
leave your signature
Leave with neighbor Collect from
or concierge Service Point
Alternative address Vacation hold
Discover and grow
Visit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers such as
‘The 21st Century Spice Trade’, customer and trend research and
market intelligence tools can enable you to better understand
your customers and shipping requirements to take the next step
in your e-commerce journey.
Our customers go global with ease and speed, maximizing the
enormous potential of international e-commerce.
7
DHL Service & Rate Guide 2020: Italy
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from Residential Address View charges
non-standard deliveries and billing options to climate neutral Customers shipping to a home or private residence can activate
shipping. You have the flexibility to choose the best service for specific delivery options by designating the delivery address as
your needs with our express delivery services worldwide. residential. For such shipments, DHL Express will proactively
Contact Customer Services to learn more. notify the receiver via email or SMS about the shipment’s
progress. Receivers can then select the most suitable delivery
Duties and Taxes Paid View charges option on the On Demand Delivery website.
DHL Express can arrange for the shipper or a third party to be
billed for any duties and taxes payable at destination, rather GoGreen Climate Neutral View charges
than the receiver of the shipment being billed. Charges apply This service is for customers who need a
whenever the shipper requests that duties, taxes or other reliable method to calculate their annual
regulatory fees be billed outside of the destination country. carbon emissions at a shipment level and
subsequently offset these emissions
Dedicated Pickup and Delivery View charges through approved environmental programs. The whole process
If your business needs a dedicated vehicle to collect or deliver is verified annually by an independent body accredited by the
unusual shipments, or a pickup or delivery outside normal United Nations. DHL can also provide reports for either a high
business hours, we can arrange this. level estimate or a detailed carbon footprint.
Shipment Preparation View charges Packaging View charges
This is a convenient, fast and reliable service for seasonal We offer a range of high-quality DHL-branded packaging items.
or irregular shipments that require extra resources for their One-off flyers, envelopes and smaller boxes are free of charge.
preparation. DHL manages the entire process of waybill Larger boxes and tubes can be ordered through Customer
preparation, content selection, labelling and packaging, Services and will be provided by the courier at time of pickup,
then sends the shipments to the designated domestic or a charge applies.
international addresses.
Change of Billing View charges
Saturday Delivery View charges This applies when a customer requests a change of defined
We offer Saturday delivery services to key cities in more than billing information on an already issued invoice, and which will
70 countries. result in a reissuing of the invoice and, in case of an account
change, crediting of the old account and debiting of the new.
Shipment Insurance View charges
We recommend this comprehensive protection for your valuable Neutral Delivery View charges
or personal shipments, giving you peace of mind in the unlikely This service allows for the delivery of non-document shipments,
event of physical damage or loss. without any value of the product being shared or exposed to
the receiver, since the commercial invoice is removed prior
Extended Liability View charges to delivery.
If you are sending valuable documents such as passports, visa
applications or regulatory certificates you can extend the DHL
standard liability with this service. It provides coverage and
compensation in the case of loss or damage.
Direct Signature View charges
If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the
consignee or a representative at the delivery address. DHL will
ensure your shipment is not re-directed, or delivered at an
alternative address.
For a full list of optional services, please visit dhl.it/optional_services.
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DHL Service & Rate Guide 2020: Italy
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
SURCHARGES
In order to maintain a consistently high level of service, in Lithium Batteries View charges
specific circumstances DHL Express levies a surcharge for A surcharge may apply per shipment when the handling and
exceptional activities, ensuring that these surcharges are fair for transportation of shipments involves Lithium Ion or Lithium
all of our customers. Metal batteries compliant with the appropriate IATA Packing
Instructions 966, 967, 969 and 970, Section II.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of each Excepted Quantities View charges
shipment and any transportation related surcharges. It is This fixed surcharge is applied per shipment when the handling
derived from publicly available fuel oil indices that are also and transportation of shipments involves substances and
shown on the DHL Express website at dhl.it/fuelsurcharge. commodities that are in Excepted Quantities in compliance with
The charge is calibrated every month to the oil price that was IATA Dangerous Goods Regulations.
current two months prior to the billing month. The Fuel
Surcharge applies to domestic and international shipments. Limited Quantities View charges
A surcharge is applied per shipment when the ground handling
Remote Area View charges and transportation of shipments involves substances and
This surcharge applies when a shipment is collected from commodities that are in Limited Quantities in compliance
or delivered to a location that is distant or difficult to serve. with ADR regulations and which are restricted from air
The Remote Area surcharge applies to international and transportation. Such dangerous goods are restricted to no
domestic shipments. more than 30kg per piece and are accepted from approved
shippers only.
Overweight Piece View charges
A fixed surcharge is applied to every piece, including a Dry Ice UN1845 View charges
pallet that exceeds a scale or volumetric weight of 70kg. A service charge will be applied for the handling and
The Overweight Piece surcharge applies to domestic and transportation of Dry Ice UN1845, which is used as a freezing
international shipments. agent for non-dangerous goods.
Oversize Piece View charges Address Correction View charges
This fixed surcharge applies to every piece, including a pallet, This fixed surcharge is applied to any shipment that has an
with a single dimension in excess of 120cm. The Oversize Piece incorrect delivery address at the time of pickup and the delivery
surcharge applies to domestic and international shipments. cannot be fulfilled after making efforts at the destination to
determine the correct address. This surcharge applies to
Non-Stackable Pallet View charges domestic and international shipments.
This fixed surcharge is applied to every pallet within a shipment
that cannot be stacked, either on request by the shipper, or Data Entry View charges
because of its shape, content or packaging. This surcharge This fixed surcharge applies for each shipment consigned with
applies to domestic and international shipments. non-electronic, paper based manual waybills. Electronic
shipping documentation incurs no additional charges.
Dangerous Goods View charges
DHL can carry acceptable quantities of dangerous goods or Security Charges View charges
hazardous materials. Packages containing dangerous goods Additional surcharges may apply when shipping from or to a
materials will be assessed and a service charge will be applied destination country where DHL is operating at elevated risk due
accordingly. Additional charges may also apply. to continuous state of war, civil unrest, or continuous threats
from terrorism (Elevated Risk), or when shipping to a
destination country that is subject to trade restrictions imposed
by the UN Security Council (Restricted Destination).
For a full list of surcharges, please visit dhl.it/surcharges.
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DHL Service & Rate Guide 2020: Italy
SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Export Import Domestic Optional Customs
E-commerce Surcharges
Services Services Services Services Services
CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with Bonded Transit View charges
extensive knowledge and experience of dealing with customs A bonded shipment occurs when DHL is requested to move
topics worldwide. For your peace of mind, we provide a wide non-document foreign-origin goods to a location other than the
range of customs support for standard as well as non-routine regular DHL gateway at destination. Bonded Transit is normally
customs-clearance processes. By making sure that clearance is operated within a country or customs union, and is necessary
a smooth and efficient process, we ensure your shipments arrive prior to final clearance by the importer or designated broker.
as quickly as possible, and leave you free to focus on your core Bonded Transit applies to both export and import shipments
business. With our online tool (tas.dhl.com) we provide essential whenever DHL is required to open, manage or report any form
customs information to help you prepare your shipments. of transfer under bond using our own guarantee.
Disbursement View charges Export Declaration View charges
At the receiver’s request, DHL credit or cash is used to fund the Applies in countries where an export declaration is required
clearance, duty and tax charges relating to a shipment or piece, for shipments containing controlled commodities or exceeding
instead of the receiver using their own bond or credit line. a certain value threshold or weight. Depending on origin
The customs process is accelerated, with DHL making prompt country, shippers that submit a declaration online may avoid
payment of relevant charges while the receiver defers payment the local charge.
until an agreed date.
Release to Broker View charges
Advance Payment View charges At shipper or importer request, the release of a DHL Express
The service covers any import of a non-document shipment for shipment to the customers designated customs broker of
which DHL has paid or used its customs credit line advancing choice. DHL will transfer the responsibility for a shipment and
customs duties, taxes or regulatory charges on behalf of those related customs documentation to the customer’s nominated
importers with whom DHL has no contract. The charge is based broker for clearance and last mile delivery.
on the credit advanced or guaranteed and is subject to a
standard minimum. Clearance Data Modification View charges
A surcharge applies in case the customs declared value of a
Broker Notification View charges shipment requires modification either before or during the
At the customer’s request, DHL will provide the necessary customs clearance process.
paperwork to the customer’s designated broker to perform the
import clearance and resume the delivery to the final destination Multiline Entry View charges
once the clearance is completed. DHL is subsequently not A service charge will be assessed for multiline item entries with
responsible for the timeliness of the submission to customs or more than five lines. An example would be – one shipment with
for the release of the shipment. multiple products or multiple invoices. All products require
identification and must be classified under separate harmonized
Bonded Storage View charges tariff numbers.
Storage charges apply when the shipment cannot be released by
customs due to inaccurate or missing paperwork. Charges take
effect four calendar days after the freight arrival date or broker
notification, whichever is later. The charge applies to the duty
and taxes payer.
For a full list of customs charges, please visit dhl.it/customs_services.
10
DHL Service & Rate Guide 2020: Italy
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1 Shipment weight
Please weigh and measure your shipment. If you are
sending a large but lightweight shipment, where its Height
volumetric (dimensional) weight exceeds its actual
weight, the cost of the shipment is calculated on the
space your consignment takes up on the aircraft. This is a
standard IATA method. To calculate the volumetric weight
of your shipment, simply multiply the length by height by
Length
width in centimeters, then divide the total sum by 5,000 Width
for each piece in the shipment. Any piece in the shipment
may be re-weighed and/or re-measured by DHL to
confirm this calculation.
2 Documentation required: waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece. This will enable the successful movement of your
shipment through the DHL network. Each waybill or label
is individually numbered to allow you to track your
shipment from collection through to delivery. Your
shipment may also need to be accompanied by customs
documentation, such as a commercial or proforma
invoice, as well as additional paperwork depending on the
contents and value of the shipment and the country you
are sending to.
3 Documentation required: invoice
A commercial or proforma invoice is required when
sending non-document shipments to countries and
territories outside your origin country or customs union.
This is essentially a declaration containing all the details
of a transaction and is used by customs authorities to
assess if duties or taxes are payable. A commercial
invoice is used when goods are part of a commercial
transaction or intended for resale. A proforma invoice is
used when sending goods of no commercial value (for
example, when sending samples).11
DHL Service & Rate Guide 2020: Italy
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT
Your invoice will require the following details:
Exporter Commercial
1
BANK DETAILS Tax ID/VAT number
Invoice
These are the bank details that will be used
Date
for the transaction between the seller and Bank details
1
Waybill number
buyer. These details are not required for
Invoice number
non-commercial/proforma invoices. Exporter code
Importer (bill to) Receiver if different from Importer
2
DESCRIPTION Tax ID/VAT number
Generic or broad descriptions are no longer Shipment reference
permitted and are likely to cause delays.
Descriptions should include the items, how Full 2 Commodity Item Unit value Subtotal Net weight Country of
description code quantity [Currency] value manufacture/
many there are, what they are made of, and of goods 3 [Currency] origin
4
what they will be used for. For example,
describing items as ‘samples’, ‘parts’ or
‘spares’ is not acceptable for customs
Freight
classification, safety and security reasons.
Insurance
Total declared value/currency 5 Total net weight/kg(s)
3
COMMODITY CODE
This is the product identification code used Total pieces Total gross weight/kg(s)
by the exporting country to classify the
goods to be exported. It assists clearance 6 Type of export
7 Incoterms
and avoids delays.
8 Reason for export
I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.
4
COUNTRY OF MANUFACTURE/ORIGIN
Position in company Signature
This relates to the place of manufacture,
not the country of export. If items are Company stamp
manufactured in more than one country,
please list the origins.
5
TOTAL DECLARED VALUE 7
INCOTERM
This is the total value of the transaction for Insert the Incoterm that best describes the
customs purposes based on the Incoterm terms of the transaction. For example, DAP
selected. The total declared value should (Delivered At Place).
include freight and insurance charges
if the seller is responsible for these two 8 REASON
FOR EXPORT
elements. This could be: For Sale; For Repair; After
Repair; Gift; Sample; Personal Use Not
6
TYPE OF EXPORT For Resale; Replacement; Intercompany
The options are: (1) Permanent; Transfer; or Personal Effects.
(2) Temporary; and (3) Repair & Return.12
DHL Service & Rate Guide 2020: Italy
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
nn If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
nn Securely fix the waybill to the shipment. The waybill can be additional prohibited items specified by the country of
thought of as the shipment’s airline ticket and it will delay destination. DHL may at its sole discretion refuse to carry other
delivery if it becomes separated from your shipment items not listed below.
nn The barcodes on the waybill are scanned at numerous nn All Samsung Galaxy Note7 and Samsung Note7 devices
points during your shipment’s journey. Please ensure nn Bullion (of any precious metal)
the barcode is flat and not covered by tape, shrinkwrap nn Cash (legal tender – bank notes, currency notes and coins)
or strapping nn Cannabis for medicinal purposes from bona fide
nn Place the waybill on the top or side of your shipment pharmaceutical manufacturers with appropriate licences
and please ensure it does not overlap the corners or and where lawful to ship, which must be in tablet or liquid
edges of boxes form, may be carried with an approved business case.
nn Use adequate protective wrapping for fragile or delicate The value of one shipment must not exceed EUR 10,000
items and ensure they are packed as far away as possible nn Complete firearms, ammunition, explosives/explosive
from the corners of boxes devices including inert explosives and test pieces, air guns,
nn To prevent injury to our employees, please pay special replica and imitation firearms
attention to the packaging of sharp items. There should not nn Human remains or ashes in any form
be any possibility of the contents piercing the packaging nn Hunting (animal) trophies, animal parts such as ivory and
nn Any individual pieces over 70kg should be placed on a shark’s fin, animal remains or ashes, or animal by-products
pallet. If you are sending a multi-piece shipment, it is not and derived products not intended for human
necessary to place the individual pieces on a pallet unless consumption, prohibited for movement by the CITES
they exceed 70kg. For example, a shipment comprising Convention and/or local law
four 25kg pieces does not have to be placed on a pallet nn Illegal goods, such as counterfeit goods and narcotics
nn Live animals (including but not limited to mammals,
DHL packaging reptiles, fish, invertebrates, amphibians, birds, insects,
We offer a range of high-quality DHL-branded packaging items, larvae and pupae)
suitable for shipping items of all shapes and sizes. nn Loose lithium metal batteries under IATA PI968 section II
The items available include: nn Loose precious and semi-precious stones (cut or un-cut,
nn Flyer bags polished or un-polished)
nn Cardboard document envelopes
nn Boxes in a range of sizes
nn Tubes
nn Bottle boxes
For more information please refer to the Packing Guide
available on dhl.it/packingguide.13
DHL Service & Rate Guide 2020: Italy
HOW TO SHIP WITH DHL EXPRESS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
Restricted Items nn Financial and monetary commodities – examples include
The following items will NOT be accepted for carriage unless but are not limited to activated SIM cards for mobile
otherwise agreed to by DHL. To obtain such agreement a phones, blank or activated credit or cash dispenser cards,
business case will need to be conducted by DHL and the blank cheques, event tickets, lottery tickets, money or
items approved for carriage will be recorded in writing with postal orders, pre-paid phone cards, tickets (blank stock),
the customer. traveller’s cheques, vouchers/tokens, unused stamps etc.
nn Air guns, tasers, imitation or replica firearms, firearm parts Applicable to all shipments valued in excess of
and replica ammunition (includes rifle butts, trigger EUR 500,000
mechanisms, screws/bolts etc which are manufactured for nn Furs
the sole purpose of creating a functional firearm) nn Jewellery and watches with individual values in excess of
nn Antiques and works of art with a shipment value in excess EUR 1,000. The shipment must not exceed EUR 25,000
of EUR 500,000
Banderols/Tax stickers with a shipment value in excess of
nn
EUR 500,000
PAYING FOR YOUR SHIPMENT
nn Cigarettes, cigars, tobacco products and electronic
You can pay for DHL Express services either with cash, a credit
cigarettes with a shipment value in excess of EUR 500,000
card or by bank transfer. You can open an account with DHL
nn Commemorative coins and medals with an individual value
Express to pay via bank transfer; and all account customers
nn or total shipment value of EUR 2,000 or more are restricted
receive invoices on a pre-agreed basis. For more details, please
for carriage
get in touch with a Customer Service Advisor at your local
nn Dangerous/hazardous goods including but not limited to
DHL Express office or go to dhl.it/en/express/shipping/
perfumes, aftershaves, aerosols, flammable substances,
open_account.
dry ice, biological substances, UN classified dangerous
goods and any goods specified as such under International
Air Transport Association regulations (“IATA”), the
Agreement on Dangerous Goods by Road (“ADR”) or
International Maritime Dangerous Goods (“IMDG”)
regulations. Applicable to all shipments valued in excess of
EUR 500,00014
DHL Service & Rate Guide 2020: Italy
SHIPPING TOOLS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
SHIPPING TOOLS
Making shipping easier It is a Windows-based system, which is easy to use yet very
DHL Express offers a choice of electronic tools to suit even the powerful – enabling you to handle everything from regular
most demanding requirements. We invest continually in market- mailshots to multi-stage shipping processes.
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.
Our electronic solutions cover online and offline options, as well
as integrated solutions. In addition, we provide industry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on
this page.
The new DHL Express app lets you track your
shipments and manage your deliveries all in one
place. You can locate the nearest DHL Service Point
for parcel drop off or collection, and quickly check
MyDHL+ re-imagines the way the shipping business shipping rates too – right on your smartphone.
does business, by combining the tools and services Advanced GPS location services and camera barcode
our customers use most. With its mobile friendly and scanning are also available. Download DHL Express
intuitive interface, customers can now import, export, Mobile today, on Android or iPhone.
schedule a pickup, track shipments and pay bills more
quickly than ever – all in one visit, with one password
and zero headaches. MyDHL+ makes it incredibly easy
to navigate the complexities of international shipping.
Try it out now at mydhl.com.
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
DHL.com warehouse or customer service application. This provides global
Our website provides a comprehensive guide to DHL Express shipment tracking while making it faster and easier to access
shipping services, as well as transport news, service updates information about transit times, rates and courier bookings.
and contact details. To make doing business with us even easier,
the site features interactive tools that include online booking, Specific solutions
tracking and a volumetric weight calculator. DHL offers additional capabilities for businesses requiring more
specialized solutions – for example, its Medical Express and
Easyship Collect & Return services. For more information, please contact
This is an offline advanced shipment management tool for any your DHL Account Manager or local Customer Service team.
organization with large shipping volumes or regular scheduled
deliveries. DHL Easyship can handle the needs of multinational
supply chains or any business with a central shipping function.15
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3
1 Decide which service best suits your
needs (see page 4 for international
services) and weigh your shipment (see
page 10 and dhl.it/volumetricweight)
2 Determine the rating zone of the origin or
destination (see pages 17 to 20)
3 Find the rate using the rating zone and
weight of your shipment (see page 21 for
exports and page 25 for imports)
OPTIONAL SERVICES
Optional services View explanation Charging method Charge
Duties and Taxes Paid Per shipment 18€
Dedicated Pickup Per shipment 40€
Dedicated Delivery Per shipment Variable fee
Shipment Preparation Per shipment No charge
Saturday Delivery Per shipment 40€
10€ per shipment
Shipment Insurance By shipment value
or 1% of stated shipment value if higher
Extended Liability Per shipment 4€
Direct Signature Per shipment 5€
Residential Address Per shipment No charge
GoGreen Climate Neutral By shipment weight 0,10€ per kg
Packaging Per shipment Variable fee
Change of Billing Per shipment 30€
Neutral Delivery Per shipment 18€
For a full list of optional services, please visit our website at dhl.it/optional_services.16
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
SURCHARGES
Surcharges View explanation Charging method Charge
Percentage of transportation and additional
Fuel Surcharge Per shipment
charges, as per index; details here
0,45€ per kg
Remote Area By shipment weight
20€ minimum per shipment
Additional Handling
Overweight Piece Per piece 80€
Oversize Piece Per piece 80€
Non-Stackable Pallet Per piece 150€
Dangerous Goods
Full Dangerous Goods Per shipment 80€
Consumer Goods ID8000 Per shipment 20€
Lithium Batteries Section II (PI965) Per shipment 80€
Lithium Batteries Section II (966, 969) Per shipment 5€
Lithium Batteries Section IB Per shipment 80€
Excepted Quantities Per shipment 5€
Limited Quantities Per shipment 20€
Dry Ice (UN1845) Per shipment 10€
Address Correction Per shipment 10€
Data Entry Per shipment 5€
Security Charges
Elevated Risk Per shipment 20€
Restricted Destination Per shipment 30€
CUSTOMS SERVICES
Customs services View explanation Charging method Charge
2% on duties and taxes
Disbursement Per shipment
13,50€ minimum per shipment
2% on duties and taxes
Advance Payment Per shipment
13,50€ minimum per shipment
Broker Notification Per shipment 10€
Per shipment and per kg per day,
Bonded Storage 5,50€
(from the fourth day)
Bonded Transit Per shipment 70€
Export Declaration Per shipment 40€
Release to Broker Per shipment 40€
Clearance Data Modification Per shipment 50€
Multiline Entry Per shipment 20€ per shipment (the sixth line)
Please visit our website for a full list of surcharges and customs services.17
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
SERVICE CAPABILITY AND RATING ZONES
Time Definite Services Day Definite Services
Country/Territory Zone DHL DHL DHL DHL DHL Economy
Express Worldwide Express 12:00 Express 9:00 Imports Economy Select Select Import
Afghanistan (AF) 9 P P
Albania (AL) 5 P P
Algeria (DZ) 10 P P
American Samoa (AS) 8 P P
Andorra (AD) 5 P P
Angola (AO) 10 P P
Anguilla (AI) 8 P P
Antigua (AG) 8 P P
Argentina (AR) 8 P P P
Armenia (AM) 10 P P
Aruba (AW) 8 P P
Australia (AU) 8 P P P
Austria (AT) 1 P P P P P P
Azerbaijan (AZ) 10 P P
Bahamas (BS) 8 P P
Bahrain (BH) 7 P P P P
Bangladesh (BD) 8 P P
Barbados (BB) 8 P P
Belarus (BY) 8 P P
Belgium (BE) 1 P P P P P P
Belize (BZ) 8 P P
Benin (BJ) 10 P P
Bermuda (BM) 8 P P
Bhutan (BT) 9 P P
Bolivia (BO) 8 P P
Bonaire (XB) 8 P P
Bosnia & Herzegovina(BA) 5 P P
Botswana (BW) 10 P P
Brazil (BR) 8 P P P
Brunei (BN) 7 P P
Bulgaria (BG) 4 P P P P P
Burkina Faso (BF) 10 P P P
Burundi (BI) 10 P P
Cambodia (KH) 9 P P
Cameroon (CM) 10 P P P
Canada (CA) 6 P P P P
Canary Islands, The (IC) 5 P P
Cape Verde (CV) 10 P P
Cayman Islands (KY) 8 P P
Central African Rep(CF) 10 P P
Chad (TD) 10 P P
Chile (CL) 8 P P
China (CN) 7 P P P
Colombia (CO) 8 P P P
Comoros (KM) 10 P P
Congo (CG) 10 P P
Congo, DPR (CD) 10 P P P
Cook Islands (CK) 10 P P
Costa Rica (CR) 8 P P
Cote D Ivoire (CI) 10 P P P
Croatia (HR) 3 P P P P P
Cuba (CU) 10 P P
Curacao (XC) 8 P P
Cyprus (CY) 4 P P P
Czech Rep., The (CZ) 4 P P P P P P
Denmark (DK) 3 P P P P P P
Djibouti (DJ) 10 P P
Dominica (DM) 8 P P
Dominican Rep. (DO) 8 P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.18
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
SERVICE CAPABILITY AND RATING ZONES
Time Definite Services Day Definite Services
Country/Territory Zone DHL DHL DHL DHL DHL Economy
Express Worldwide Express 12:00 Express 9:00 Imports Economy Select Select Import
Ecuador (EC) 8 P P P
Egypt (EG) 7 P P P P
El Salvador (SV) 8 P P
Eritrea (ER) 10 P P
Estonia (EE) 4 P P P P P
Ethiopia (ET) 10 P P
Falkland Islands (FK) 10 P P
Faroe Islands (FO) 5 P P
Fiji (FJ) 8 P P
Finland (FI) 3 P P P P P
France (FR) 1 P P P P P P
French Guyana (GF) 8 P P
Gabon (GA) 10 P P P
Gambia (GM) 10 P P
Georgia (GE) 10 P P
Germany (DE) 1 P P P P P P
Ghana (GH) 10 P P P
Gibraltar (GI) 5 P P
Greece (GR) 3 P P P P P
Greenland (GL) 7 P P
Grenada (GD) 8 P P
Guadeloupe (GP) 8 P P
Guam (GU) 8 P P
Guatemala (GT) 8 P P
Guernsey (GG) 5 P P
Guinea Rep. (GN) 10 P P
Guinea-Bissau (GW) 10 P P
Guinea-Equatorial (GQ) 10 P P
Guyana (British) (GY) 8 P P
Haiti (HT) 8 P P
Honduras (HN) 8 P P
Hong Kong (HK) 7 P P P P
Hungary (HU) 4 P P P P P
Iceland (IS) 5 P P P
India (IN) 7 P P P
Indonesia (ID) 7 P P
Iran (IR) 10 P P
Iraq (IQ) 9 P P
Ireland, Rep. Of (IE) 3 P P P P P P
Israel (IL) 9 P P
Jamaica (JM) 8 P P
Japan (JP) 7 P P P
Jersey (JE) 5 P P
Jordan (JO) 9 P P P P
Kazakhstan (KZ) 10 P P P
Kenya (KE) 10 P P P P
Kiribati (KI) 10 P P
Korea, Rep. Of (KR) 7 P P P
Korea, D.P.R Of (KP) 10 P P
Kosovo (KV) 5 P P
Kuwait (KW) 7 P P P P
Kyrgyzstan (KG) 10 P P
Laos (LA) 9 P P
Latvia (LV) 4 P P P P P
Lebanon (LB) 9 P P P P
Lesotho (LS) 10 P P
Liberia (LR) 10 P P
Libya (LY) 10 P P
Liechtenstein (LI) 5 P P P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.19
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
SERVICE CAPABILITY AND RATING ZONES
Time Definite Services Day Definite Services
Country/Territory Zone DHL DHL DHL DHL DHL Economy
Express Worldwide Express 12:00 Express 9:00 Imports Economy Select Select Import
Lithuania (LT) 4 P P P P P
Luxembourg (LU) 1 P P P P P P
Macau (MO) 8 P P P
Madagascar (MG) 10 P P P
Malawi (MW) 10 P P
Malaysia (MY) 7 P P P
Maldives (MV) 8 P P
Mali (ML) 10 P P
Malta (MT) 4 P P
Mariana Islands (MP) 9 P P
Marshall Islands (MH) 10 P P
Martinique (MQ) 8 P P
Mauritania (MR) 10 P P
Mauritius (MU) 10 P P
Mayotte (YT) 10 P P
Mexico (MX) 7 P P
Micronesia (FM) 8 P P
Moldova, Rep. Of (MD) 5 P P
Monaco (MC) 1 P P P
Mongolia (MN) 10 P P
Montenegro, Rep Of (ME) 5 P P
Montserrat (MS) 8 P P
Morocco (MA) 10 P P
Mozambique (MZ) 10 P P P
Myanmar (MM) 10 P P
Namibia (NA) 10 P P P
Nauru, Rep. Of (NR) 10 P P
Nepal (NP) 9 P P
Netherlands, The (NL) 1 P P P P P P
Nevis (XN) 8 P P
New Caledonia (NC) 8 P P
New Zealand (NZ) 8 P P
Nicaragua (NI) 9 P P
Niger (NE) 10 P P
Nigeria (NG) 10 P P P
Niue (NU) 10 P P
North Macedonia (MK) 5 P P
Norway (NO) 5 P P P P P
Oman (OM) 8 P P
Pakistan (PK) 8 P P
Palau (PW) 8 P P
Panama (PA) 8 P P P
Papua New Guinea (PG) 9 P P
Paraguay (PY) 8 P P P
Peru (PE) 8 P P
Philippines, The (PH) 7 P P P P
Poland (PL) 4 P P P P P P
Portugal (PT) 3 P P P P P
Puerto Rico (PR) 8 P P
Qatar (QA) 8 P P P P
Reunion, Island Of (RE) 10 P P
Romania (RO) 4 P P P P
Russian Federation (RU) 8 P P
Rwanda (RW) 10 P P
Saint Helena (SH) 10 P P
Samoa (WS) 8 P P
Sao Tome And Principe (ST) 10 P P
Saudi Arabia (SA) 8 P P P P
Senegal (SN) 10 P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.20
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
SERVICE CAPABILITY AND RATING ZONES
Time Definite Services Day Definite Services
Country/Territory Zone DHL DHL DHL DHL DHL Economy
Express Worldwide Express 12:00 Express 9:00 Imports Economy Select Select Import
Serbia, Rep. Of (RS) 5 P P
Seychelles (SC) 10 P P
Sierra Leone (SL) 10 P P
Singapore (SG) 7 P P P P
Slovakia (SK) 4 P P P P P P
Slovenia (SI) 4 P P P P P
Solomon Islands (SB) 10 P P
Somalia (SO) 10 P P
Somaliland, Rep Of (XS) 10 P P
South Africa (ZA) 8 P P P
South Sudan (SS) 10 P P
Spain (ES) 2 P P P P P P
Sri Lanka (LK) 7 P P P
St. Barthelemy (XY) 8 P P
St. Eustatius (XE) 8 P P
St. Kitts (KN) 8 P P
St. Lucia (LC) 8 P P
St. Maarten (XM) 8 P P
St. Vincent (VC) 8 P P
Sudan (SD) 10 P P
Suriname (SR) 8 P P
Swaziland (SZ) 10 P P
Sweden (SE) 3 P P P P P P
Switzerland (CH) 5 P P P P P P
Syria (SY) 9 P P
Tahiti (PF) 8 P P
Taiwan (TW) 8 P P P P
Tajikistan (TJ) 10 P P
Tanzania (TZ) 10 P P
Thailand (TH) 7 P P P P
Timor-Leste (TL) 9 P P
Togo (TG) 10 P P
Tonga (TO) 10 P P
Trinidad And Tobago (TT) 8 P P
Tunisia (TN) 10 P P
Turkey (TR) 5 P P P
Turkmenistan (TM) 10 P P
Turks & Caicos (TC) 9 P P
Tuvalu (TV) 10 P P
USA (US) 6 P P P
Uganda (UG) 10 P P P
Ukraine (UA) 8 P P
United Arab Emirates (AE) 7 P P P P
United Kingdom (GB) 2 P P P P P P
Uruguay (UY) 8 P P
Uzbekistan (UZ) 10 P P
Vanuatu (VU) 10 P P
Venezuela (VE) 8 P P
Vietnam (VN) 9 P P P
Virgin Islands-British (VG) 8 P P
Virgin Islands-US (VI) 8 P P
Yemen, Rep. Of (YE) 9 P P
Zambia (ZM) 10 P P P
Zimbabwe (ZW) 10 P P P
doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.21
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
Documents only up to 2kg
0.5 33.79 34.28 34.39 35.15 35.26 35.65 39.67 41.09 60.06 83.59
1 42.18 42.83 43.22 45.18 45.56 45.73 56.73 59.07 79.45 103.76
1.5 51.55 53.25 53.63 58.32 58.81 60.83 69.65 73.51 96.45 129.26
2 60.92 63.67 64.04 71.46 72.06 75.93 82.57 87.95 113.45 154.76
Documents from 2.5kg and non-documents from 0.5kg
0.5 33.79 34.28 34.39 35.15 58.37 59.40 107.74 116.41 129.97 155.31
1 42.18 42.83 43.22 45.18 70.30 70.84 111.17 123.76 138.26 166.21
1.5 51.55 53.25 53.63 58.32 79.84 80.43 114.01 132.31 148.51 179.84
2 60.92 63.67 64.04 71.46 89.38 90.02 116.85 140.86 158.76 193.47
2.5 67.84 70.86 71.39 85.51 96.25 98.53 120.55 146.42 161.64 199.47
3 74.00 77.46 78.09 93.08 103.72 105.78 132.54 154.98 178.20 219.90
3.5 80.16 84.06 84.79 100.65 111.19 113.03 144.53 163.54 194.76 240.33
4 86.32 90.66 91.49 108.22 118.66 120.28 156.52 172.10 211.32 260.76
4.5 92.48 97.26 98.19 115.79 126.13 127.53 168.51 180.66 227.88 281.19
5 98.64 103.86 104.89 123.36 133.60 134.78 180.50 189.22 244.44 301.62
5.5 103.28 108.71 109.80 129.25 139.33 141.04 194.56 205.03 255.12 311.81
6 107.92 113.56 114.71 135.14 145.06 147.30 208.62 220.84 265.80 322.00
6.5 112.56 118.41 119.62 141.03 150.79 153.56 222.68 236.65 276.48 332.19
7 117.20 123.26 124.53 146.92 156.52 159.82 236.74 252.46 287.16 342.38
7.5 121.84 128.11 129.44 152.81 162.25 166.08 250.80 268.27 297.84 352.57
8 126.48 132.96 134.35 158.70 167.98 172.34 264.86 284.08 308.52 362.76
8.5 131.12 137.81 139.26 164.59 173.71 178.60 278.92 299.89 319.20 372.95
9 135.76 142.66 144.17 170.48 179.44 184.86 292.98 315.70 329.88 383.14
9.5 140.40 147.51 149.08 176.37 185.17 191.12 307.04 331.51 340.56 393.33
10 145.04 152.36 153.99 182.26 190.90 197.38 321.10 347.32 351.24 403.52
11 154.18 161.84 163.57 194.24 203.66 213.08 340.18 367.04 372.94 435.56
12 163.32 171.32 173.15 206.22 216.42 228.78 359.26 386.76 394.64 467.60
13 172.46 180.80 182.73 218.20 229.18 244.48 378.34 406.48 416.34 499.64
14 181.60 190.28 192.31 230.18 241.94 260.18 397.42 426.20 438.04 531.68
15 190.74 199.76 201.89 242.16 254.70 275.88 416.50 445.92 459.74 563.72
16 199.88 209.24 211.47 254.14 267.46 291.58 435.58 465.64 481.44 595.76
17 209.02 218.72 221.05 266.12 280.22 307.28 454.66 485.36 503.14 627.80
18 218.16 228.20 230.63 278.10 292.98 322.98 473.74 505.08 524.84 659.84
Table continues overleaf22
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
19 227.30 237.68 240.21 290.08 305.74 338.68 492.82 524.80 546.54 691.88
20 236.44 247.16 249.79 302.06 318.50 354.38 511.90 544.52 568.24 723.92
21 245.28 256.44 259.17 312.84 329.28 364.40 533.80 568.82 592.44 764.04
22 254.12 265.72 268.55 323.62 340.06 374.42 555.70 593.12 616.64 804.16
23 262.96 275.00 277.93 334.40 350.84 384.44 577.60 617.42 640.84 844.28
24 271.80 284.28 287.31 345.18 361.62 394.46 599.50 641.72 665.04 884.40
25 280.64 293.56 296.69 355.96 372.40 404.48 621.40 666.02 689.24 924.52
26 289.48 302.84 306.07 366.74 383.18 414.50 643.30 690.32 713.44 964.64
27 298.32 312.12 315.45 377.52 393.96 424.52 665.20 714.62 737.64 1 004.76
28 307.16 321.40 324.83 388.30 404.74 434.54 687.10 738.92 761.84 1 044.88
29 316.00 330.68 334.21 399.08 415.52 444.56 709.00 763.22 786.04 1 085.00
30 324.84 339.96 343.59 409.86 426.30 454.58 730.90 787.52 810.24 1 125.12
40 393.54 412.46 426.49 559.16 574.50 609.28 953.30 1 028.92 1 047.34 1 315.82
50 462.24 484.96 509.39 708.46 722.70 763.98 1 175.70 1 270.32 1 284.44 1 506.52
60 530.94 557.46 592.29 857.76 870.90 918.68 1 398.10 1 511.72 1 521.54 1 697.22
70 599.64 629.96 675.19 1 007.06 1 019.10 1 073.38 1 620.50 1 753.12 1 758.64 1 887.92
For each additional 0.5kg
Above 10 4.57 4.74 4.79 5.99 6.38 7.85 9.54 9.86 10.85 16.02
Above 20 4.42 4.64 4.69 5.39 5.39 5.01 10.95 12.15 12.10 20.06
For each additional 1kg
30.1 - 70.0 6.87 7.25 8.29 14.93 14.82 15.47 22.24 24.14 23.71 19.07
70.1 - 300.0 11.89 12.09 12.48 20.60 20.65 20.76 27.36 27.36 27.90 32.92
300.1 - 1,000* 11.89 12.09 12.48 20.60 20.65 20.76 27.36 27.36 27.90 32.92
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 83 countries worldwide.
Add 11€ to the DHL Express Worldwide prices.
DHL Express 9:00 – Guaranteed delivery before 9:00 on the next possible working day to over 33 countries worldwide.
Add 25€ to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in € and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.it/express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.it/packingguide. These network restrictions are subject to change with 30 days’ notice.
In the event any country leaves the European Union, DHL reserves the right to change rates or zones with 30 days’ notice.23
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
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Export rates by zone and product
DHL ECONOMY SELECT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
Documents and non-documents from 1kg
1 36.57 37.17 37.49 39.02 40.17
2 49.86 52.04 52.48 59.24 72.37
3 52.31 54.55 55.21 63.44 77.93
4 54.76 57.06 57.94 67.64 83.49
5 57.21 59.57 60.67 71.84 89.05
6 59.12 61.70 62.85 74.45 93.14
7 61.03 63.83 65.03 77.06 97.23
8 62.94 65.96 67.21 79.67 101.32
9 64.85 68.09 69.39 82.28 105.41
10 66.76 70.22 71.57 84.89 109.50
11 68.12 72.83 74.18 87.62 113.59
12 69.48 75.44 76.79 90.35 117.68
13 70.84 78.05 79.40 93.08 121.77
14 72.20 80.66 82.01 95.81 125.86
15 73.56 83.27 84.62 98.54 129.95
16 74.92 85.88 87.23 101.27 134.04
17 76.28 88.49 89.84 104.00 138.13
18 77.64 91.10 92.45 106.73 142.22
19 79.00 93.71 95.06 109.46 146.31
20 80.36 96.32 97.67 112.19 150.40
21 82.49 98.23 99.68 114.42 151.92
22 84.62 100.14 101.69 116.65 153.44
23 86.75 102.05 103.70 118.88 154.96
24 88.88 103.96 105.71 121.11 156.48
25 91.01 105.87 107.72 123.34 158.00
26 93.14 107.78 109.73 125.57 159.52
27 95.27 109.69 111.74 127.80 161.04
28 97.40 111.60 113.75 130.03 162.56
29 99.53 113.51 115.76 132.26 164.08
30 101.66 115.42 117.77 134.49 165.60
Table continues overleaf24
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
Calculate the Price Optional Customs Service Capability Export Import Domestic
Surcharges
of Your Shipment Services Services and Rating Zones Services Services Services
Export rates by zone and product
DHL ECONOMY SELECT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
40 119.56 135.52 140.67 158.49 201.60
50 137.46 155.62 163.57 182.49 237.60
60 155.36 175.72 186.47 206.49 273.60
70 173.26 195.82 209.37 230.49 309.60
80 199.42 225.46 239.77 262.21 340.68
90 225.58 255.10 270.17 293.93 371.76
100 251.74 284.74 300.57 325.65 402.84
For each additional 1kg
Above 30 1.79 2.01 2.29 2.40 3.60
For each additional 5kg
Above 70 13.08 14.82 15.20 15.86 15.54
Above 300* 16.29 16.46 17.16 17.93 19.94
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in € and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.it/express for details.
*DHL Express does not accept shipments or pieces not meeting DHL standards for packing. Refer to our Packing Guide on dhl.it/packingguide.
These network restrictions are subject to change with 30 days’ notice.
In the event any country leaves the European Union, DHL reserves the right to change rates or zones with 30 days’ notice.25
DHL Service & Rate Guide 2020: Italy
ZONES AND RATES
The International How to Ship Shipping Zones and
Services
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Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
Documents only up to 2kg
0.5 37.17 37.71 37.88 38.63 38.80 39.23 43.65 45.23 66.11 91.99
1 46.38 47.14 47.52 49.70 50.13 50.35 62.45 65.02 87.47 114.17
1.5 56.73 58.64 59.02 64.25 64.74 66.96 76.68 80.93 106.21 142.23
2 67.08 70.14 70.52 78.80 79.35 83.57 90.91 96.84 124.95 170.29
Documents from 2.5kg and non-documents from 0.5kg
0.5 37.17 37.71 37.88 38.63 64.25 65.34 118.53 128.06 143.00 170.84
1 46.38 47.14 47.52 49.70 77.33 77.93 122.40 136.24 152.21 182.83
1.5 56.73 58.64 59.02 64.25 87.84 88.50 125.61 145.66 163.48 197.82
2 67.08 70.14 70.52 78.80 98.35 99.07 128.82 155.08 174.75 212.81
2.5 74.71 78.09 78.64 94.27 105.93 108.44 132.91 161.24 177.97 219.41
3 81.52 85.34 86.06 102.61 114.22 116.45 146.10 170.67 196.22 241.92
3.5 88.33 92.59 93.48 110.95 122.51 124.46 159.29 180.10 214.47 264.43
4 95.14 99.84 100.90 119.29 130.80 132.47 172.48 189.53 232.72 286.94
4.5 101.95 107.09 108.32 127.63 139.09 140.48 185.67 198.96 250.97 309.45
5 108.76 114.34 115.74 135.97 147.38 148.49 198.86 208.39 269.22 331.96
5.5 113.88 119.80 121.19 142.45 153.71 155.47 214.33 225.77 280.94 343.18
6 119.00 125.26 126.64 148.93 160.04 162.45 229.80 243.15 292.66 354.40
6.5 124.12 130.72 132.09 155.41 166.37 169.43 245.27 260.53 304.38 365.62
7 129.24 136.18 137.54 161.89 172.70 176.41 260.74 277.91 316.10 376.84
7.5 134.36 141.64 142.99 168.37 179.03 183.39 276.21 295.29 327.82 388.06
8 139.48 147.10 148.44 174.85 185.36 190.37 291.68 312.67 339.54 399.28
8.5 144.60 152.56 153.89 181.33 191.69 197.35 307.15 330.05 351.26 410.50
9 149.72 158.02 159.34 187.81 198.02 204.33 322.62 347.43 362.98 421.72
9.5 154.84 163.48 164.79 194.29 204.35 211.31 338.09 364.81 374.70 432.94
10 159.96 168.94 170.24 200.77 210.68 218.29 353.56 382.19 386.42 444.16
11 170.10 179.40 180.82 214.07 224.74 235.51 374.60 403.99 410.40 479.46
12 180.24 189.86 191.40 227.37 238.80 252.73 395.64 425.79 434.38 514.76
13 190.38 200.32 201.98 240.67 252.86 269.95 416.68 447.59 458.36 550.06
14 200.52 210.78 212.56 253.97 266.92 287.17 437.72 469.39 482.34 585.36
15 210.66 221.24 223.14 267.27 280.98 304.39 458.76 491.19 506.32 620.66
16 220.80 231.70 233.72 280.57 295.04 321.61 479.80 512.99 530.30 655.96
17 230.94 242.16 244.30 293.87 309.10 338.83 500.84 534.79 554.28 691.26
18 241.08 252.62 254.88 307.17 323.16 356.05 521.88 556.59 578.26 726.56
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