Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024

Page created by Christian Anderson
 
CONTINUE READING
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
Sibelga,
driving the energy
transition for Brussels
New Strategic Directions
2020–2024
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
Sibelga,
driving the energy
transition for Brussels
New Strategic Directions
2020–2024
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
3   Sibelga | New Strategic Directions 2020–2024

SUM-
                          04      FOREWORD
                          06      PARTICIPATORY PROCESS
                          06      COMMUNITY CONSULTATION

MARY                      07
                          07
                          08
                                  OUR MISSION
                                  OUR SIX UNDERTAKINGS
                                  STRATEGIC DIRECTIONS FOR THE NEXT 5 YEARS
                           10     OUR STRATEGIC DIRECTIONS
                           10         1 Local flexibility manager

                           10         2 The future of gaz

                            11        3 Asset management (optimised management of the network infrastructure)

                            11        4 Consumption monitoring app

                           12         5 Facilitate the emergence of energy communities

                           12         6 On-bill financing

                           13         7 Strengthening our role as supplier of last resort

                           14         8 Orchestrating the renovation plan for public & social buildings

                           14         9 SolarClick 2.0

                           15         10 CogenClick

                           15         11 MobiClick

                           16         12 Roadside charging stations for electric vehicles

                           16         13 Centralise and coordinate connection requests

                           17         14 Illuminate the city

                           17         15 Streamlining the use of our assets

                           19     CONCLUSION
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
4   Sibelga | New Strategic Directions 2020–2024

                                                                               FOREWORD
                                                                               Never before has the energy sector faced such                 shareholders, regulators, public authorities,
                                                                               far-reaching technological, environmental,                    subcontractors, etc.
                                                                               economic and human transformations. The
                                                                               energy transition is underway, revolutionising the            The aim of this paper is therefore to develop the
                                                                               existing energy landscape. This landscape, which              new strategic directions that we wish our core
                                                                               has no choice but to reinvent itself at an                    business to follow between now and 2024, in
                                                                               incredible speed, is influenced by four                       close collaboration with various players in the
                                                                               dimensions: decarbonisation1, decentralisation2,              sector. It is essential for Sibelga to be one of the
                                                                               digitalisation3 and reduced energy consumption4.              locomotives of the energy transition train that
                                                                                                                                             will continue to meet the needs of the Brussels-
                                                                               In this context, Sibelga wishes to take on a                  Capital Region and its inhabitants.
                                                                               greater role as a Distribution System Operator
                                                                               (DSO). A core business which remains the                      Karine Lalieux, Chairman of the Board of Directors
                                                                               linchpin of our strategy and which will continue              of Sibelga, and Marie-Pierre Fauconnier, Managing
                                                                               to evolve in symbiosis with the energy transition.            Director of Sibelga, explain their vision of Brussels
                                                                               The report you are about to read is very much                 and its future.
                                                                               inspired by this firm resolve to continue fulfilling
                                                                               our role as a DSO to the best of our ability, while
                                                                               meeting the expectations placed on us by all our
                                                                               stakeholders: customers, energy suppliers,
                                                                          r
                                                                         a
                                                                of nnie
                                                                      elg
                                                                   Sib
                                                              or co

                                                                               1                              2                              3                             4
                                                                               Decarbonisation consists        Decentralisation is the       Digitalisation involves the   Reduced energy
                                                                 au

                                                                F
                                                            rre ct             of gradually reducing the      transition to the genera-      development of new            consumption is the result
   Ka                                                   -Pie ire               share of fossil fuels (coal,   tion, distribution, storage,   connected technologies        of the drive to promote
      ri                                            rie       D
 Ch ne Lal                                        Ma ging                      oil, natural gas), either by   conversion and consump-        capable of communicating      the development of energy
    airm       ieux                                  na
of       a
   Dire n of the                                  Ma                           improving energy               tion of local renewable        in one or more ecosys-        efficiency and renewable
        ctor        Board
             s of S                                                            efficiency or by producing     energy (solar installations,   tems.                         energies.
                   ibelga
                                                                               low-carbon and renewable       cogeneration, etc.)
                                                                               energies.
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
5     Sibelga | New Strategic Directions 2020–2024

HOW DOES SIBELGA ENVISAGE THE                             WHAT WILL BE THE BENEFITS FOR                         By providing services related to flexibility (e.g.
CITY EVOLVING?                                            THE PEOPLE OF BRUSSELS?                               balancing demand and supply), Sibelga will also
                                                                                                                become a Flexibility Manager at the local level in
Marie-Pierre Fauconnier: Let’s look forward to            Karine Lalieux: Admittedly, the energy bill still     order to build a reliable and resilient energy
2050, which is the course we have set ourselves.          weighs heavily on the household budget.               system for the neighbourhood and and the
We firmly believe that the Paris Agreement will be        Contributing to the renovation of a passive, or at    Region.
upheld. To do so, we see the energy environment           least more energy-efficient, building stock will be
in Brussels undergoing a far-reaching change on           good news for the finances of the people of           Naturally, all of these actions will have to be the
three fronts. First of all, buildings will become         Brussels. It will also improve the everyday           subject of in-depth discussions and decisions with
increasingly passive, whether in the form of              comfort of housing. Moreover, the emergence of        the regulator and the competent authorities.
                                                                                                                                                                      5
newbuilds or renovations. This will reduce or even        energy communities, such as collective self-                                                                 Collective self-consump-
eliminate the need for space heating, with                consumption5, will encourage social interactions      Secondly, the energy sector handles millions of       tion allows one or more
electricity being used to meet small residual needs.      in neighbourhoods and help improve air quality.       data and this trend is exponential. Today, Sibelga    self-producers to share
                                                          I am convinced that these kinds of innovative and     is already a Data Manager that processes the          surplus of green and local
Secondly, electricity for households will mainly be       creative projects will make it possible to exploit    consumption data of all its customers in Brussels.    energy with a community
produced at the neighbourhood level using                 the potential of renewable energies, while            Tomorrow, Sibelga will also manage flexibility        of neighbours, who can
renewable technologies (shared community solar            combating fuel poverty. But, without the              data by creating a dynamic link between the           purchase it at an attractive
energy, hydrogen, biogas cogeneration, etc.),             necessary talents, how can such ambitions be          “network world” and the “market world”. The           rate.
which will strengthen the decentralised model and         achieved? This is why Sibelga intends to help, in     aim will be to provide the transparency and data
empower citizens. Finally, mobility will evolve           its own way, to create the professions of today       needed to ensure the reliable transition of energy
towards a model of shared and autonomous                  and tomorrow!                                         systems to a decentralised and carbon-free
vehicles using alternative fuels, electricity and                                                               model.
hydrogen, for example. These fuels will be able to        WHAT ROLES WILL SIBELGA HAVE
offer energy storage solutions at the                     TO PLAY IN THE COMING YEARS?                          Finally, Sibelga must remain a partner, a
neighbourhood level.                                                                                            trusted, neutral and independent third party
                                                          Marie-Pierre Fauconnier: Sibelga is and               to work jointly with other players to
This vision may not necessarily be realized in its        remains above all an Energy Distribution Operator     achieve this energy transition.
entirety, but it does provide us with a framework.        in the Brussels-Capital Region. This means that
It gives us an idea of how, beyond our core               our company ensures access to the network, as
business of distributing gas and electricity and          well as its reliability and maintenance. These are
providing public lighting, we can bring the energy        our core businesses, which we will continue to
transition to all homes and businesses in Brussels.       perform in a world that is moving towards a
This is our guiding principle! The aim is to come         decentralised, carbon-free model. Sibelga will
up with concrete solutions without skimping on            enable this transition by paving the way for the
our creature comforts.                                    energy sources of the future: increasingly
                                                          renewable electricity, biogas and hydrogen.
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
6     Sibelga | New Strategic Directions 2020–2024

PARTICIPATORY                                             COMMUNITY
PROCESS                                                   CONSULTATION
This strategic planning is the outcome of intense         Sibelga is a Brussels-based company at the
efforts, developed with due consideration for the         service of the city’s inhabitants. It was therefore
input enriched from collective intelligence.              essential to ensure that the outcome of the
Indeed, the process was designed to be partici-           strategic exercise lived up to their expectations.
patory, attentive to the realities and needs of           That’s why it was natural for us to go out and
the people of Brussels, open to the world, and            meet them.
actionable.
•PARTICIPATIVE : more than 400 members of                In practical terms, we organised a series of
 our staff were involved in this exercise.                discussion groups, each composed of about ten
•WITH ITS FINGER ON THE PULSE OF THE                     people, representative of the Brussels
  REALITY AND NEEDS OF THE PEOPLE OF                      population. They were then able to answer
  BRUSSELS : we interviewed all our stakehol-             various questions about energy, their needs,
  ders, from colleagues in the sector, to the regu-       their vision of the future and Sibelga’s
  lator, including representatives of the Brussels        positioning in the light of the initial strategic
  administration and companies, without forgetting        directions.
  the users of the distribution network (in particu-
  lar via the public consultation).                       Among all the questions we had asked, there
•OPEN TO THE WORLD : many exchanges                      was one that we were particularly interested in:
  took place with (inter)national colleagues and
  start-ups. We also drew a lot of inspiration              « As a customer, what can Sibelga bring you to
  from conferences on various topics ranging                          improve your daily life » ?
  from energy transition, grid modernisation and
  regulatory developments to Smart City and               Based on the responses received, respondents felt
  digitalisation.                                         that there is a need to:
• ACTIONABLE : we have prioritised current                (1) promote the production and use of green energy
projects and strategic initiatives according to the       (2) fight against public energy wastage
resources available, both human and financial.            (3) deploy an electric public transit system.
Because our top priority is to come up with
concrete and realistic solutions for Brussels and         These needs enabled us to ensure that the strategic
its inhabitants.                                          directions defined were directly or indirectly linked
                                                          to the expectations of the people of Brussels.
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
7    Sibelga | New Strategic Directions 2020–2024

OUR MISSION
« WE ARE A TRUSTED PARTNER
THAT AIMS TO IMPROVE THE
QUALITY OF LIFE OF BRUSSELS’
CITIZENS AND COMMUNITIES BY
PROVIDING RELIABLE, INNOVATIVE
AND SUSTAINABLE SOLUTIONS. »

OUR SIX
UNDERTAKINGS
1. SAFETY FIRST !

We are uncompromising when it comes to
network safety and excellence.

2. IMPROVED QUALITY OF LIFE                         4. LOW-CARBON FUTURE                             6. AN EMPOWERING EMPLOYER

Sibelga is a trusted partner that aims to improve   We want to contribute to a low-carbon future      We create an engaging and empowering
the quality of life of Brussels’ citizens and       while maintaining the balance between             environment that encourages our employees to
communities. At any time.                           affordability, reliability and customer focus.    work together while setting great store by
                                                                                                      diversity.
3. D
    RIVER OF THE ENERGY                            5. INNOVATION-FRIENDLY
   TRANSITION                                           STRUCTURE

We drive the energy transition in the heart of      We provide a structure conducive to innovation
Europe by fostering the development of energy       and collaboration by fostering technology, data
communities, connecting and mobilising existing     sharing, partnership and entrepreneurship.
players.
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
8     Sibelga | New Strategic Directions 2020–2024

                                                        2. “S” FOR... SECURITY OF
FOUR STRATEGIC
                                                                                                               implementation of a mechanism allowing
                                                            DISTRIBUTION                                       owners to finance renovations, etc.

FOCUS AREAS                                             Security of Distribution refers to the proper          We also want to help public authorities to
                                                        management of our current infrastructures              renovate their buildings by facilitating access to
To achieve our vision, we have defined four             through more and better data, analysed using           European subsidies. For example, we are
main strategic focus areas to guide our “4 S”           smart tools (artificial intelligence, etc.). It also   striving to offer them an extended Solarclick7
priorities.                                             involves integrating new green and renewable           programme (including prior roof renovation,
                                                        energy sources into our low-voltage grid, while        which could also benefit schools and social
1. “S” FOR... SAFETY                                    becoming the manager of local flexibility6.           housing), to continue and intensify NRClick8
                                                        But it will also be necessary to be able to            (the energy efficiency programme) and to
Safety has always been the cornerstone of our           anticipate changes in behaviour and new needs          launch any other project targeting energy
company. Sibelga is and remains an energy               resulting from decarbonisation, decentralisation,      transition in Brussels. Not forgetting the
network operator that operates, maintains and           digitalisation and reduced consumption. And to         greening of the fleet of municipal utility
develops reliable and high-quality gas and              do this, we will need to upskill in these new          vehicles and the installation of CNG pumps and
electricity networks at an affordable price. All        technologies (smart asset management,                  electrical charging stations on our street lamps,
this while ensuring the safety of its staff and         hydrogen, electric vehicle recharging methods,         for example.
citizens.                                               micro-grids, energy communities, storage,
                                                        etc.).
The evolution of Sibelga’s businesses and the
emergence of an even more complex and                   3. “S” FOR… SUSTAINABILITY
decentralised energy system require the
identification, assessment and management of            When it comes to Sustainability, we know
new risks.                                              that the energy burden is increasingly
                                                        weighing down on household bills. This is why
In other words: there has never been and there          we want to help our customers to reduce their
will never be any compromise on safety, and             consumption and thus their CO2 emissions.
that’s a fact.                                          How? By developing an application for
                                                        monitoring consumption and providing advice,
                                                        by encouraging the creation of energy
                                                        c ommunitie s ,    by    pr omoting       the

6                       7                              8
 See p. 10 “Local         See p. 14 “SolarClick 2.0”     See p. 14 “SolarClick 2.0”
 Flexibility Manager”
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
9     Sibelga | New Strategic Directions 2020–2024

4. S FOR… SMART CITY                                      With its new 2020–2024 strategy, Sibelga
                                                          is playing a broader role, not only by
To turn Brussels into a Smart City, we want to            developing new activities in each of
improve the attractiveness of the city through            these four priority areas, but also by
smart street lighting that takes into account the         expanding its role as a network
pedestrian experience. We also intend to make             operator.
life easier for the public authorities and the
people of Brussels in terms of the alternative
mobility offering or to set up a counter for
submitting connection requests (water, gas,
electricity, telecom, etc.). We are also thinking
of making our various poles, stations and
cabinets available to other city stakeholders to
install their products such as cameras, sensors
and relays.

THESE 4 STRATEGIC FOCUS AREAS
ARE THEREFORE INTERDEPENDENT

Safety remains a top priority for both citizens and
staff. Security of Distribution builds on our core                      THE FOUR
business and allows the development of the two
other focus areas. Sustainability strengthens our
                                                                                “S”
                                                                                                     RT CITY
                                                                                                 SMA
current activities and converts them into future-
oriented energy solutions.

                                                                                                 S TAINABILITY
Finally, the Smart City focus area is based on the
                                                                                               SU OF DISTR
three previous focus areas in order to meet the
                                                                                                  Y        IB
                                                                                                IT
(new) needs of the people of Brussels. The
                                                                                                      AFETY

                                                                                                              UT
                                                                                             R
                                                                                                     S
deployment of smart meters is a prerequisite for
                                                                                         SECU

                                                                                                                ION
the success of this focus area.
Sibelga, driving the energy transition for Brussels - New Strategic Directions 2020-2024
10    Sibelga | New Strategic Directions 2020–2024

                                                               OCAL FLEXIBILITY
                                                              L
OUR STRATEGIC                                             1
                                                              MANAGER
                                                                                                                        2024 GOALS
DIRECTIONS                                              Decarbonisation targets, the potential phase-out
                                                                                                                    •B
                                                                                                                      UILD UP OUR CAPACITY TO CONDUCT
                                                        of nuclear power, the increase in variable                   DYNAMIC NETWORK IMPACT STUDIES.
The world of energy is changing. And any                production and flexible loads (e.g. electric                •B
                                                                                                                      E THE FLEXIBILITY MANAGER IN
change, be it environmental, economic, social,          vehicles)    will   inevitably    require    the             BRUSSELS.
technological or digital, requires a reassessment       implementation of steering mechanisms to                    •H
                                                                                                                      AVE SMART TOOLS FOR LOAD
of the corporate strategy. The same applies to          ensure a balance between local production and                SMOOTHING AND GRID BALANCE.
the safety culture. For us and our company, this        consumption. This is what is known as
“safety culture” and the principle of “manage-          flexibility.
ment by example” are essential.
                                                        It goes without saying that changes in the               2 THE FUTURE OF GAS
Deeply rooted in our DNA, safety remains a              behaviour of the population will have an impact
major challenge that will continue to evolve in         on the management of our network. Sibelga               Sibelga wants to be at the forefront of green
line with the 15 strategic initiatives for 2020–        must first of all write the flexibility rule book, in   energy. This strategic direction will provide us
2024 described here.                                    collaboration with other sector stakeholders. The       with the knowledge and skills needed to make
                                                        next question is whether we have the means at           the optimal technological choices for the
                                                        the ready to prevent or limit certain flexible          future of the gas network.
                                                        activations that can generate problems on the           The aim is to set up a laboratory to
                                                        network, while ensuring that the dynamism of            experiment with different energy sources, such
                                                        the market is preserved. Sibelga will therefore         as the recovery of excess production of
                                                        have to equip itself with high-performance,             photovoltaic panels to produce hydrogen via
                                                        dynamic tools capable of anticipating the risks of      electrolysis. In addition, the storage of this
                                                        congestion and encouraging the best possible            green hydrogen and limiting feeding into the
                                                        match between supply and demand at local                gas network will also be the subject of
                                                        level. The final objective is, of course, to offer      in-depth studies.
                                                        the least polluting energy possible, guaranteeing
                                                        the balance and reliability of the network at a
                                                        price that is attractive for citizens.
11     Sibelga | New Strategic Directions 2020–2024

On the other hand, we are also convinced of                at the level of the asset families, but the aim is    where 28.3% of households fall within the fuel
the contribution of biogas as a green energy               to have an estimate at the level of the individual    poverty category.
for Brussels. That is why Sibelga plans to                 asset in order to offer an optimal level of service
develop a long-term vision on the distribution             at a lower cost. It is therefore necessary to         It is this audience that we want to target in
of green gas by developing different potential             determine the relevant data (internal or external)    Brussels by offering an online, easy to access,
scenarios. As part of this exercise, key                   to estimate the state of each asset thanks, in        personalised solution that uses current
stakeholders will be actively involved in order            particular, to Artificial Intelligence and the        communication technologies such as the smart
to promote the widest possible alignment                   Internet of Things.                                   meter. Information on the amount in EURO of
along the value chain.                                                                                           the current consumption will be available at
                                                                                                                 any time and transmitted directly to the
                                                                      2024 GOALS                                 customer without any effort on his part
         2024 GOALS                                                                                              (entering data, etc.).
                                                                 HAVE A GLOBAL TOOL, MAINLY COMPOSED
                                                                 OF SENSORS, WHICH WILL ALLOW US TO              This service, free of charge and based on
     • FEASIBILITY STUDY OF THE EXPERIMENTAL
        SITE AND THE DIFFERENT MODULES TO BE                     MAKE SOUND DECISIONS ON THE                     validated data that only Sibelga manages and
        INSTALLED.                                               INVESTMENT POLICY FOR OUR NETWORK               controls, will enable a customer to compare
                                                                 INFRASTRUCTURE.                                 themselves against customers with a similar
     • CREATION OF AN ON-SITE LABORATORY.
                                                                                                                 profile. The aim is not to stop there, but to
                                                                                                                 implement a series of measures (renovation,
                                                                                                                 investment in equipment, changes in habits)
      SSET MANAGEMENT
     A                                                            ONSUMPTION MONITORING
                                                                 C                                               that will ultimately reduce the customer’s bill
 3                                                           4
     (OPTIMISED MANAGEMENT OF                                    APP                                             and energy footprint.
     THE NETWORK
     INFRASTRUCTURE)                                       The first reaction of any consumer anxious to
                                                           cut their energy bill will be to reduce their                 2024 GOALS
One of Sibelga’s main missions is to guarantee             consumption. At least that is what you would
                                                                                                                     •S
                                                                                                                       UPPLY OF THE APP AND INSTALLATION
the security and availability of its networks at           think. Sometimes, that is far from the truth.              OF SMART METERS TO AROUND 100
optimised costs. The asset management policy is            Due to a lack of knowledge and reference                   TARGETED INDIVIDUALS IN 2020.
key in fulfilling this mission. The infrastructure of      points, many households consume too much                  •R
                                                                                                                       OLL-OUT TO THE IDENTIFIED TARGET
an energy distribution network is characterised by         without even realising it, or realise it too late          GROUP REMAINING AFTER THE
a very long life span that is highly dependent on          when they receive their annual bill. In the                FEASIBILITY STUDY.
operating conditions. Determining the best time            latest edition of its 2019 Fuel Poverty
to intervene on an asset has a considerable                Barometer, the King Baudouin Foundation
impact on costs, reliability and safety. The               published that in 2017 fuel poverty affected
question must therefore be answered: “Which                around 21.7% of Belgian households. This
asset should be dealt with, how and when?”                 figure is even higher if we look at the
Today, the investment plan is based on estimates           statistics for the Brussels Region in isolation,
12       Sibelga | New Strategic Directions 2020–2024

          ACILITATE THE EMERGENCE OF
         F                                                                                                  consumption is offset by the amount of the
     5
         ENERGY COMMUNITIES                                      2024 GOALS                                 reimbursement, which is shown in an additional
                                                                                                            line added to his bill. In other words,
The changing energy mix, which is increasingly              •F
                                                              ACILITATION OF ALL ENERGY                    consumption and a change in the bill are the
moving towards a decentralised model, is leading             COMMUNITIES THAT MAKE THEMSELVES               basic assumptions of the mechanism.
                                                             KNOWN TO SIBELGA.
to the emergence of energy communities. These
                                                            •F
                                                              OSTER THE DEVELOPMENT OF ENERGY
are characterised by the grouping of citizens in
                                                             COMMUNITIES ACTIVE ON THE MARKET.
local and renewable energy production modes.                                                                        2024 GOALS
Sibelga is the neutral facilitator of renewable
energy communities. This is why we want to pro-                                                                 • IMPLEMENTATION OF THE ON-BILL
vide an app that allows a customer to identify           6 ON-BILL FINANCING                                     FINANCING SYSTEM IN THE BRUSSELS-
                                                                                                                  CAPITAL REGION.
the community which he could join or create
                                                                                                                •C
                                                                                                                  OMMUNICATION AROUND THIS SYSTEM
with other participants.                                In the Brussels-Capital Region, the proportion of
                                                                                                                 IN ORDER TO REACH AS MANY
                                                        tenants is around 60%, and 80% for the city              PARTICIPATING OWNERS AS POSSIBLE.
Sibelga also intends to develop new skills to pro-      centre.
vide advice and recommendations to community            Unfortunately, non-occupant homeowners are
managers (optimal composition, methods of allo-         often reluctant to renovate their properties to
cating the most appropriate energy according to         improve energy efficiency. The aim of the on-bill
this composition, appropriate assets, etc.).            financing mechanism is to encourage them to
                                                        invest in efficient renovations by ensuring the
              Finally, processes will have to be set    financing of part of the investment via a credit
                  up to monitor activities and          organisation (or other source of financing) whose
                      systems for managing data         repayment is channelled through the energy bill
                        related to collective self-     (payable by the tenant).
                          consumption.
                                                        This results in a win-win partnership: the
                                                        owner’s property increases in value and becomes
                                                        less energy-intensive, and the cost of the
                                                        investment is – partially – passed on the
                                                        occupant, whose energy consumption has
                                                        decreased.

                                                        The tenant benefits from more comfortable
                                                        housing and his CO2 emissions will be reduced
                                                        accordingly. His energy bill remains the same
                                                        because the expected reduction in the building’s
13       Sibelga | New Strategic Directions 2020–2024

         STRENGTHENING OUR ROLE AS
     7
         SUPPLIER OF LAST RESORT
                                                             2024 GOALS
Unfortunately, many studies show that Brussels is
                                                         • INCREASE IN THE NUMBER OF CUSTOMERS
the region with the highest at-risk-of-poverty rate        SUPPLIED BY SIBELGA.
in Belgium, with 27% of the inhabitants entitled to      •S
                                                           TRENGTHENING OF COLLABORATION
the increased intervention scheme (or BIM). As a          WITH NPC’S.
supplier “of last resort”, Sibelga takes on vulnerable
customers defaulting on payments to commercial
suppliers.

In order to ensure that energy remains affordable for
all, and in particular for vulnerable customers,
Sibelga will have to play an even more active role
with regard to this population. Our priority is to
offer market-compliant rates for both customers in
temporary difficulties and those at risk of long-term
poverty. This approach aims to reduce the number
of unpaid bills and the discomfort caused by the
installation of power limiters.

The proposed option is to take 3 main measures
which will make it possible to:

• replace the power limiter procedure, which is
   inefficient and expensive, with more targeted
   support.
• register Sibelga as a permanent supplier at the
   subsidised rate for customers (accompanied by
   social services) who cannot meet energy expenses
   without additional assistance.
• position Sibelga as a supplier at an average rate
   for vulnerable customers facing surmountable
   obstacles.
14       Sibelga | New Strategic Directions 2020–2024

          RCHESTRATING THE
         O                                                                                                         identified. With this new approach, it will be
     8
         RENOVATION PLAN FOR PUBLIC                               2024 GOALS                                       possible to tackle a series of buildings that are
         & SOCIAL BUILDINGS                                                                                        currently overlooked and optimise the CO2 savings
                                                             • IDENTIFICATION OF THE POTENTIAL FOR
                                                                                                                   associated with the projects.
                                                               ENERGY SAVINGS RELATED TO BUILDING
Brussels’ public buildings must evolve to become               RENOVATION.
exemplary and show their support for government                                                                    This programme will also make framework
                                                             • ESTABLISHMENT OF A SCOREBOARD
policy.                                                        HIGHLIGHTING THE RESULTS ACHIEVED ON                agreements available to enable public authorities to
                                                               AN ANNUAL BASIS.                                    invest easily in high-quality facilities and to carry
Sibelga wishes to provide local and regional public                                                                out work on buildings that may not be eligible for
authorities with the necessary support to identify                                                                 the programme. SolarClick 2.0 will therefore be a
the actions to be undertaken in order to meet the        9 SOLARCLICK 2.0                                         continuation of the NRClick services, which aim to
objectives of the “Strategy for reducing the                                                                       provide public authorities with efficient tools
environmental impact of existing buildings in the       SolarClick, the solar panel installation programme,        enabling them to benefit from high-quality services
BCR by 2030-2050”.                                      and NRClick, the comprehensive energy services             and economies of scale.
                                                        package, were launched in 2017 by the Brussels
They will have to be grouped together in order to       Government, in collaboration with Brussels                 SolarClick 2.0 could also provide the necessary
benefit from framework funding such as European         Environment and Sibelga.                                   expertise to the Société du Logement de la Région
subsidies. We also aim to provide and coordinate                                                                   de Bruxelles-Capitale (SLRB), the Brussels housing
partners for the implementation of the renovation       Both target public buildings, whether administrative       authority, to enable it to draw up a solar energy
plan, to continue the SolarClick9 project and to        buildings, sports facilities, schools, etc., in order to   investment programme on Brussels’ social housing
initiate the new CogenClick10 programme.                help the Brussels Region to achieve its energy and         stock.
                                                        climate objectives. SolarClick is a win-win
                                                        investment for everyone involved. In fact, the
                                                        building can provide for part of its needs and allow
                                                        its occupant to benefit from green electricity.
                                                                                                                            2024 GOALS
                                                        Brussels Environment are responsible for collecting            • DEPLOYMENT OF SEVERAL HUNDRED
                                                        the green certificates while Sibelga recovers the                 SOLAR PANEL INSTALLATIONS ON THE
                                                        surplus energy produced to offset some of its                     ROOFS OF PUBLIC SOCIAL HOUSING.
                                                        network losses.                                                •E
                                                                                                                         XTENSION OF THE SOLARCLICK
                                                                                                                        PROGRAMME TO INCLUDE THE
                                                                                                                        RENOVATION AND INSULATION OF ROOFS
                                                        This second version of the SolarClick programme
9
                                                                                                                        AND EXPANSION OF THE TARGET GROUP
 See point 9                                            will focus on strengthening the NRClick                         TO INCLUDE SCHOOL NETWORKS.
10
     See point 10                                       programme’s energy efficiency offerings. It will
                                                        harness the potential of buildings for which a prior
                                                        renovation of the roofs is necessary, by proposing
                                                        the insulation and possible repair of the areas
15     Sibelga | New Strategic Directions 2020–2024

 10 COGENCLICK                                            There is untapped potential in Brussels today, and
                                                           the arrival on the market of small-powered
Sibelga also wishes to lend its cogeneration               machines would make it possible to reduce the
expertise to the public authorities. Indeed, this          carbon footprint significantly.
technology remains an attractive solution in the
medium term to efficiently cover part of its
electricity and heating needs. Two complementary                      2024 GOALS
but independent services will be offered: on the
                                                                • INSTALLATION OF SOME 50 NEW
one hand, the capacity sizing and construction of
                                                                  COGENERATION UNITS.
cogeneration plants and, on the other hand, the
                                                                •O
                                                                  PERATION OF SOME 20 EXISTING
operation and optimisation of existing
                                                                 COGENERATION PLANTS.
cogeneration plants. Indeed, Brugel’s 2016 annual
report (thematic guide 04) highlights that our
installations generate almost twice as many green
certificates as the average installation in Brussels.
This means that a successful implementation                 11 MOBICLICK
combined with efficient operation of a
cogeneration plant can double the associated CO2           The Brussels Air, Climate and Energy Management       Each public authority could thus benefit from
savings.                                                   Code (COBRACE) requires the public authorities to     economies of scale and take advantage of Sibelga’s
                                                           turn to “zero emission” vehicles for all new          experience in this area.
                                                           purchases of commercial vehicles (fleet) from 2024
                                                           onwards. In order to ensure this duty to set an
                                                           example, the public authorities have expressed
                                                           their willingness to draw on the expertise Sibelga             2024 GOALS
                                                           developed when greening its own commercial
                                                                                                                     •C
                                                                                                                       ENTRALISED VEHICLE MARKET AND
                                                           vehicle fleet (50% of our commercial vehicle fleet,
                                                                                                                      FRAMEWORK AGREEMENTS AVAILABLE TO
                                                           i.e. 187 vehicles, will be greened in 2021).               ALL BRUSSELS PUBLIC AUTHORITIES.
                                                           Following the example of initiatives such as
                                                                                                                     •T
                                                                                                                       HE MAJORITY OF NEW ORDERS FOR
                                                           NRClick and SolarClick, Sibelga intends to become          GREEN COMMERCIAL VEHICLES FROM THE
                                                           the preferred partner of public authorities in the         19 MUNICIPALITIES PLACED BY MOBICLICK.
                                                           field of alternative mobility.                            • INSTALLATION, AS REQUIRED, OF
                                                                                                                        ELECTRICAL TERMINALS AND CNG PUMPS
                                                           The aim is to help and advise public authorities in          IN PRIVATE OR SEMI-PUBLIC AREAS.
                                                           the greening of their fleets, not forgetting the
                                                           installation of charging stations and CNG pumps in
                                                           their garages and car parks.
16   Sibelga | New Strategic Directions 2020–2024

                                                          ROADSIDE CHARGING STATIONS                   Finally, Sibelga will better serve Brussels by
                                                     12
                                                           FOR ELECTRIC VEHICLES                        making its assets available at all times. The
                                                                                                        integration of recharging points into street lamps
                                                    A recent study on electromobility carried out at    would be an alternative, making it possible to
                                                    the end of 2019 by Synergrid, the federation of     limit the amount of street furniture in public
                                                    grid operators for the transport and distribution   spaces as much as possible (see point 15
                                                    of gas and electricity in Belgium, announces the    “Streamlining the use of our assets”).
                                                    arrival of 1.5 million electric vehicles in 2030,
                                                    and 4 million in 2050. In order to achieve this,
                                                    it will be imperative to move away from the                   2024 GOALS
                                                    “chicken and egg” debate, which consists of
                                                                                                              •D
                                                                                                                EMONSTRATION OF THE FEASIBILITY OF
                                                    postponing the deployment of charging stations
                                                                                                               INSTALLING ROADSIDE ELECTRICAL
                                                    on the grounds that electric vehicles are not yet          CHARGING STATIONS.
                                                    here, while potential users are postponing their          •D
                                                                                                                EPLOYMENT OF NEARLY A THOUSAND
                                                    vehicle purchases due to the lack of charging              TERMINALS, GUARANTEEING FAIR
                                                    stations.                                                  ACCESSIBILITY FOR ALL BRUSSELS
                                                                                                               RESIDENTS.
                                                    This is why, in order to speed up the
                                                    implementation of a basic charging infrastructure
                                                    to encourage the adoption of electric vehicles,           CENTRALISE AND COORDINATE
                                                                                                         13
                                                    Sibelga could take over the role of roadside               CONNECTION REQUESTS
                                                    charging station operator. Indeed, Sibelga would
                                                    be best placed to identify the best location for    At present, all requests for connections (Vivaqua,
                                                    the terminals, according to network constraints;    Sibelga, telecom) must be made separately and there
                                                    all this in compliance with the deployment          is no coordination between the different entrants.
                                                    criteria defined by the authorities.                This situation generates an administrative burden as
                                                                                                        well as a possible repetition of road works.
                                                    This will also involve setting up a management
                                                    platform for the terminals, allowing several        To make life easier for the public, we propose
                                                    commercial suppliers to sell their energy there.    developing a single platform for the customer (http://
                                                    This positioning would make it possible to offer    monraccordement.brussels/) that will provide a single
                                                    a competitive recharging service that is            point of contact to monitor their utilities (water, gas,
                                                    accessible to all citizens. This creates the        electricity, telecom). Sibelga will also become the
                                                    necessary conditions for the transition to green    single point of contact for road managers for
                                                    mobility throughout the Brussels Region.            authorisation requests and subcontracting of all
                                                                                                        works.
17    Sibelga | New Strategic Directions 2020–2024

We would also like to ensure centralised case         14 ILLUMINATE THE CITY                                     TREAMLINING THE USE OF
                                                                                                                 S
                                                                                                            15
management to simplify matters even more.                                                                        OUR ASSETS
                                                     Sibelga wants to offer a positive night-time visual
A project is currently underway in the Brussels      experience on all of the city’s roads. To achieve     Today’s public space is full of all kinds of street
region. It aims, among other things, to meet the     this, we want to ensure the implementation of         furniture: rubbish bins, benches, power cabinets,
requirements for pre-coordinating multiple works     appropriate high-quality lighting and concerted       posts, etc. And it goes without saying that the rise
under the new Roads Ordinance and its                urban planning policies in this area.                 of digitalisation and the Smart City will require the
Implementing Decree, which came into force in                                                              installation of additional equipment such as sensors
October 2019. Sibelga must continue to participate   In this way, we want to promote pedestrians’          and cameras in a public space already packed with
actively and to align itself with other existing     sense of safety within the city by offering a         equipment.
initiatives.                                         reassuring visual framework and the possibility of
                                                     easily finding their way around. All this, while      In order to avoid any risk of congestion, it will be
                                                     limiting light pollution and creating a coherent      advisable to pool infrastructures. To achieve this,
                                                     image of Brussels’ spaces by highlighting heritage    Sibelga is keen to free up space by allowing the
          2024 GOALS                                 features and organising illumination events.          installation of a maximum number of urban
                                                                                                           functionalities on its infrastructures present in every
     • DEVELOPMENT OF A SINGLE PLATFORM FOR
                                                                                                           corner of the city: light poles, cabinets, stations,
        THE CUSTOMER.
                                                                                                           etc. If the need arises, we also aim to make our
     •M
       ANDATE FOR SIBELGA TO BE THE SINGLE
      FOCAL POINT FOR NEW CONNECTIONS IN
                                                              2024 GOALS                                   power grid and (future) communication networks
      TERMS OF COORDINATION AND                                                                            available.
                                                         •R
                                                           ENEWAL OF REGIONAL STREET LIGHTING
      ADMINISTRATIVE FOLLOW-UP OF
                                                          WITH COMPLIANT AND OPERATIONAL
      APPLICATIONS.
                                                          EQUIPMENT.
                                                         •A
                                                           CCELERATING THE DEPLOYMENT OF
                                                                                                                     2024 GOALS
                                                          INTELLIGENT STREET LIGHTING (ISL).                     • INVENTORY OF SMART CITY-RELATED
                                                         •2
                                                           00 PEDESTRIAN CROSSINGS EQUIPPED                        SERVICES AVAILABLE ON OUR ASSETS.
                                                          WITH DYNAMIC LIGHTING AS WELL AS 8                     • MANAGEMENT OF CONTRACTS FOR THE
                                                          CYCLE PATHS EQUIPPED WITH “LIGHT                         USE OF OUR ASSETS BY PARTNERS
                                                          BUBBLE” TECHNOLOGY.                                      INVOLVED IN THE SMART CITY IN
                                                                                                                   BRUSSELS.
18      Sibelga | New Strategic Directions 2020–2024

                   Gas2Power
                   Power2Gas
                Power2Mobility
       H2                                                                                                                                                RESIDENTIAL
      VERT
                                                                                            MICRO-GRID
             BIO                                                                            COMMUNITY
             GAS
                                      LOCAL FLEXIBILITY
                                          MANAGER
                                                                                                                                                                                        COGENERATIO

                                                         1
                                                                                                                                                                                        INSTALLATION

                                                                                                                                                                                             9
EXPERIMENTAL SITE
                                                                                                                                                                                                 S

             2
                                                                                       COLLECTIVE SELF-CONSUMPTION                                                  WATER - TELECOM
                                                                                                                                                                    GAS - ELECTRICITY
                                                                                                                                            myconnection.brussels

                                                                                            5
                                                          TRAFFIC               4                                                   SMART
                                                                                                                                                             13
                   3
                                                                                                                                     LED

                                                                                                                                    14

                                                                                                                ON-BILL FINANCING
                PRECARIOUS                                                          230V                                            TENANT

                                                                                            15
                                      STRENGTH
                CUSTOMERS           COLLABORATION
                                                                                                                 FINANCIAL
        NPC'S                                                                                                   ORGANISATION

                                         7                                                                                  6                  OWNER
19      Sibelga | New Strategic Directions 2020–2024

                                                                                                   CONCLUSION :                                               Finally, we need the means to match our ambitions!
                                                                                                                                                              Indeed, having a strategy is a necessity in a complex
                                                                                                   « THE MEANS                                                and changing world. To implement it, human and

                                                                                                   TO MATCH OUR                                               financial resources are needed. And without the
                                                                                                                                                              necessary talents, how could Sibelga live up to its

                                                                                                   AMBITIONS »                                                ambitions? Just like its customers, Sibelga’s
                                                                                                                                                              employees and their expectations are changing. In

     TOWN        COGENCLICK   10                                                                   The vision we have of the Brussels Capital Region
                                                                                                   for 2050 confirms that we must play an even more
                                                                                                                                                              order to continue to offer a stimulating and enga-
                                                                                                                                                              ging environment, we want to invest even more in
                                   PUBLIC                                                          prominent role as a driving force for energy transi-       diversity, professional development and individual
                                                                                                   tion. That is why we have defined these 15 strategic       fulfilment.
                                                                                                   directions to be implemented by 2024. They aim to
ON                                                                                                 provide affordable, reliable, innovative and sustai-       Safety awareness for our employees and citizens,
 N               CPAS                                                                              nable solutions to improve the quality of life of the      coaching sessions, training sessions addressing,
                                                          FUNDING
                                                              €                                    people of Brussels and its communities as a whole.         among other things, the potential of digitalisation,
SOLARCLICK 2.0                                   RENOVATION PLAN
                                                                        8                          Because beyond our core business, which remains
                                                                                                   our foundation, our purpose, we want to contribute
                                                                                                                                                              will enable them to meet the challenges of today’s
                                                                                                                                                              and tomorrow’s professions.
                                                                                                   to a low-carbon future, while remaining at the ser-

                              12
                                                                                                   vice of Brussels and its citizens.                         In addition to the human resources, Sibelga must, of
                                                                                                                                                              course, have a healthy financial situation. Indeed,
                                                                                                   To do so, we will embrace permanent flexibility. On        some of our financial resources will be freed up wit-
     11   MOBICLICK 2.0
                                                    PUBLIC
                                                                                                   the one hand, by responding to the perpetual trans-        hin our company, by optimising internal budget allo-
                                                    PASSIVE                                        formations arising from a rapidly changing energy          cations. Secondly, close cooperation with our regu-
                                AIR                BUILDINGS
                              QUALITY
                                                                                                   landscape. We will therefore monitor technological         lator will remain the key to continuing to set rates
                                                                                                   and legislative developments and focus on the esta-        intelligently. This will ensure that the implementa-
                                                                                                   blishment of relevant and solid partnerships.              tion of this strategic plan remains aligned with the
                                                                                                                                                              policy and regulatory framework.
                                                                                                   On the other hand, we will remain attentive to our
                                  15                                                               stakeholders, whose needs are becoming increasin-          This is our commitment to the Brussels-Capital
                                                                                                   gly specific. The solutions and services emerging          Region and its citizens. We are convinced that toge-
                                                                                                   from our strategic initiatives reflect a desire to offer   ther we will succeed in meeting the challenges of
                                                                                                   ever more tailored customer paths. This customer           the energy transition, today and tomorrow!
                                                                                                   focus will remain at the heart of our corporate
                                                                                                   governance and culture.
Sibelga,
driving the energy
transition for Brussels
New Strategic Directions
2020–2024
You can also read