Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Smart Reality
New technology for visual optimal
comprehensibility at minimal costs
For training, help/assistance
and process documentation
Christian Drees, CEO
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
1 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Text with image (Example: PDF document)
• Text block only useful up to 5-7 facts
(5 numbers - 7 words / magical number 7)
• The text explanation to a picture can
be interpreted in different ways
(e.g. ambiguous terms/synonyms)
• Search/jump only by annoying
switch to the content index or to the
keyword index possible
• Image/text on different pages requires
always to scroll forward/backward
• No workflows visible
• No zoom in and out on image details
• No detailed technical drawings with
zoom in and out
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
2 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Video (Example: Usual media player)
• Correct and understandable
representation of chronologically
staggered technical procedures
• Search for exact or logical
picture/frame is difficult
• Necessary texts obscure the image or
are just visible before or after a scene
• Representation from a 2nd
perspective is mostly too small
(or is obscuring important details)
• No zoom in and out on image details
• No detailed technical drawings with
zoom in and out
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
3 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Augmented Reality and Virtual Reality
© Azminsultana English / Pixabay © Florian Pircher / Pixabay
Announced / available since 2011 / 2014 2013 / 2016
Portable/mobile fair very poor
Cost of solution and software high high
Effort for media production very high (animation) very high (animation)
Technology and practical problems e.g. bad recognition, e.g. simulator sickness
optical about 30° from 180° (dizziness or vomiting)
Average cost of glasses with a from around 3.000 Euro from around 1.500 Euro
computer and accessories
Acceptance of the end customer perhaps from 25.000 Euro very poor
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
4 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Market size - quantity of products at price
Expensive Augmented Reality (AR)
price of or Virtual Reality (VR) makes
product sense for a very small percentage
of very high-priced products only.
(market size)
quantity of products offered
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
5 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Requirements for information systems
●
best comprehensibility of the available information
●
fastest possible access to all necessary information
●
flexible for all different usage requirements
●
lowest possible costs for the creation of applications (all platforms)
●
lowest possible costs for content creation
●
lowest possible costs for needed user equipment (deployment)
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
6 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Difficulties with video/media-based manuals
●
available anywhere and offline (without / slow / unstable internet)
●
usually variants for several languages and possibly also for
several countries are needed
●
variants are often required for changes in the series or various
product versions
●
the number increases quickly to more than 25 media versions
●
up to now, variants have meant high effort and storage space
requirements, as new media files are always required
●
variants quickly generate more errors and high costs for the
creation of each new version
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
7 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Innovative Smart Reality technology
solve all mentioned problems
●
fastest possible access ●
more customer satisfaction ●
use case related provision
(even to every detail) (no fact documents)
●
higher employee motivation
●
quickest understanding ●
available anywhere / offline
(without text reading) ●
effective variant management (also without / slow /
unstable internet)
●
optimal understanding ●
multilingual system
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
8 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Smart Reality as app and as video/movie file A SmartReality-App still runs on systems these days which are 18 years old (e.g. Windows-XP from 2001). This also applies to the video file version. You can choose one or both versions for the instructions. That means you can meet the actual and future requirements in the online and offline sectors: In both versions, you have the same multi-perspective instruction or learning content with the visual optimal comprehensibility, the always visible logically numbered/up-to-date step/sub-step designations (e.g. highlighted in color) and the necessary text additions. SmartReality-App - For the fastest possible online and Video/movie file - For integration into systems (e.g. offline access to all necessary information (e.g. CAD) internet support portal, ERP, PLM, LMS, E-Learning, ...) Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 9 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Multi-perspective representation - examples:
Repair/Maintenance - multi-perspective Training - user view of the control and
videos for optimal and immediate understanding simultaneous display of the control effect
Help/Instruction - display of the operation Video and animation/CAD view -
with simultaneous detail magnification view always access to detailed views in any situation
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
10 Smart Reality - visual optimal comprehensibility at minimal costs Christian DreesMinimal layout effort for Smart Reality Only the definitions of the steps are required for the layout. For example for a manual for brake pad control on the front wheel: Checking the brake pads on the front wheel (start title) - plus possible warnings as short text 1. Front wheel disassembly (step/search designation) - plus possible short text (in addition to the explanatory video) 2. Brake pad check on the front wheel (step/search designation) - plus possible short text (in addition to the explanatory video) 3. Front wheel mounting (step/search designation) - plus possible short text (in addition to the explanatory video) Points 1 to 3 are displayed with the corresponding media recordings. Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 11 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Very low on site recording effort little space required - direct recording control - thus practically „error-free“ Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 12 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Areas of application for Smart Reality systems
●
training ●
callcenter for product
support for customers
●
repair/maintenance
workplaces ●
service employees in field
service
●
assembly/manufacturing
workplaces ●
regional representatives,
sales partners, dealers
●
education
●
end customers
●
technical
documentation ●
sales (in-house/on the spot)
●
technical hotline ●
fairs/exhibitions
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
13 Smart Reality - visual optimal comprehensibility at minimal costs Christian DreesThank you very much for your attention.
You can meet us at our exhibition stand
in the ProComm lobby/break area.
Please don't hesitate to contact us.
Mail: info@mediasys-video.de
Web: www.mediasys-video.de
Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS
14 Smart Reality - visual optimal comprehensibility at minimal costs Christian DreesYou can also read
