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Special Thanks TO OUR
RUBY SPONSOR EMERALD SPONSOR
DIAMOND SPONSORS
SAPPHIRE SPONSORS PEARL SPONSOR
Home Health Care
2021 ALCA
BOARD OF DIRECTORS
President
Connie McKenzie, RN, CMC
Jupiter, FL
Past President
Liz Barlowe, MA, CMC
Seminole, FL
President-Elect
Debra Feldman, MSW, LCSW, CMC
Buffalo Grove, IL
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Anne Sansevero, RN, AGNP, MA, CCM
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AP RI L 21-24, 2021 Steven Michael Barlam, MSW, LCSW, CMC
VIRTUA L E V E NT Los Angeles, CA
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Kate Granigan, MSW, LICSW, C-ASWCM
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Nina Pflumm Herndon, MA, CMC, RCFE, CLPF
Millbrae, CA
DEAR ALCA MEMBERS, PARTNERS AND SUPPORTERS: Lisa Kaufman, MS, CMC, CTRS
Roswell, GA
Our 2021 ALCA Conference Planning Committee and ALCA
Gretchen Napier, MSHA, CMC
staff have been working diligently to plan an outstanding Nashville, TN
conference for you. As co-chairs of the 2021 conference, Angela F. Thomas, MSN, RN, CMC
we were so eager to welcome you to Boston, one of the Dallas, TX
most exciting cities in the US. However, after reviewing the Elyse Weber-Sacks, MSW, LSW, CMC
Morris Plains, NJ
results of the recent membership survey, we have made
the difficult, but necessary decision to cancel the in-person
portion of the conference and go completely virtual. We 2021 ALCA
CONFERENCE PLANNING
hear loud and clear the profound impacts this pandemic COMMITTEE
is still having on our members’ personal and professional Deborah L Fins, LICSW, CMC
lives and the vulnerable populations you serve. Based on Co-Chair | Worcester, MA
the uncertainty of when Boston will loosen their current Kate Granigan, MSW, LICSW, C-ASWCM
Co-Chair | Newton, MA
gathering restrictions, the challenges with the vaccine roll
Nancy Avitabile, LMSW, CMC
out and financial and safety concerns for our members, New York, NY
speakers, and staff the final decision was inevitable. We Tim Driver
know it’s not ideal but hope you will consider support Waltham, MA
ALCA and our committee’s efforts to bring you another Susy Murphy BA, CMC
Silver Spring, MD
outstanding event!
Lina Supnet-Zapata MBA, CTXG, CMC
Austin, TX
Deborah Fins and Kate Granigan, Co-Chairs
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Virtual
CONFERENCE CONNECTION
ALCA will be using a combination of a web-based
conference app and Zoom Webinars to connect CONTINUING EDUCATION
attendees, sponsors, and presenters virtually. Detailed
instructions will be emailed out after registration is
(CE) INFORMATION
ALCA has applied for continuing education
received. CE contact hours will be available for sessions
contact hours for the conference for the
you participate in live, in addition to some recordings
following:
upon completion of post-tests.
• Social Work – National Association of
Social Work and NY State Education
CONFERENCE SCHOLARSHIPS Department
AVAILABLE • Nursing - California Board of Registered
Nursing
If you are a member who is unable to attend the
• National Academy of Certified Care
conference due to financial reasons, you may qualify Managers (NACCM) Care Manager
for a scholarship of up to $295 through the Member Certified (CMC)
Support Fund. To be eligible you must be a member
• Commission for Case Manager (CCM)
in good standing at the Associate, Professional, or
Certification
Advanced Professional level for a minimum of one year.
Applications should be submitted to the Vice President Please indicate on your registration form which
CE certificate(s) you require. You must include
of Operations and Administration no later than
your license number for social work or nursing.
February 28th at jwagner@aginglifecare.org.
Each certificate requested will be provided at
the conclusion of the conference. Additional
or replacement certificates will be available
ATTENTION EXHIBITORS! following the conference at a cost of $25 each.
Exhibiting at the 2021 ALCA Conference will put you in Aging Life Care Association SW CPE is
direct contact with Aging Life Care Professionals® who recognized by the New York State Education
recommend or purchase the products and services Department’s State Board for Social Work as an
you provide. Up to two exhibit staff can register for the approved provider of continuing education for
conference at a 50% discount. For more information on licensed social workers, #0166. This program
exhibiting at the ALCA Conference or for the discounted approved for a maximum of 12.5 contact hours.
registration, contact Julie Wagner at jwagner@ Provider approved by the California Board of
aginglifecare.org. An Exhibitor Prospectus is available Registered Nursing. Provider #15884 for 12.5
online at aginglifecare.org. Contact Hours.
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SCHEDULE OF EVENTS
WEDNESDAY, APRIL 21, 2021
4:00-5:30 pm ET | 1:00 – 2:00 pm PT
Welcome/Opening Remarks & Keynote Presentation
Managing the Three Conversations: Learning to Serve Yourself
and Others in Time of Fear and Angst
How are we leading in 2021? How can we best serve ourselves in perception and wellbeing will open us up to
order to best serve our clients and the community? We have all been possibility and positivity and allow us to
experiencing a marathon of worry, fear, and angst and we now have release from the negative thought cycle and
an opportunity to lean into a new paradigm of hope and imagination. perpetual worry.
Join Kip Hollister who will engage you in a discussion of the three Kip Hollister, CEO & Founder
conversations that are always going on for each of us. Becoming Hollister Staffing & Hollister Institute
aware of these three conversations, and their relative impact on our Boston, MA
Visit the
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THURSDAY, APRIL 22, 2021
8:00 am – 4:00 pm ET
Virtual Resource Hall Open
11:00 am – 12:30 pm ET | 8:00 – 9:30 am PT
General Session 2: What the Daughterhood Community Can Teach Us
Join Daughterhood Founder Anne Tumlinson to hear her experiences and caregiving issues going forward, and
and learnings from working with a national community of family especially as the country emerges from the
caregivers – their challenges with managing loved ones’ functional public health emergency.
and cognitive decline, and the needs they most often express to her.
Anne Tumlinson, Founder | ATI Advisory &
She’ll also share how she works with this growing community and why
Daughterhood
the website content strikes an emotional chord with so many. Anne
will explain how government policies and programs will affect aging
12:30 – 1:00 pm ET | 9:30 - 10:00 am PT | Break
1:00 – 2:30 pm ET | 10:00 am – 11:30 am PT
General Session 3: Health Equity and Culturally Appropriate Care
During this session, Dr. Castiel will talk about heath disparities and the This session will examine how our healthcare
roles healthcare workers play in providing equitable and culturally system has structurally limited access and
appropriate care for communities of color, with a focus on elderly maintained barriers for these populations,
populations and those with disabilities. Race and Ethnicity are further prompting participants.
intersectional identities that impact how individuals move through Matilde “Mattie” Castiel, MD
our society’s healthcare systems, and this session will review some Commissioner of Health and Human
of the many ways racism and discrimination have impacted the lived Services for the City of Worcester
experiences for Black, Indigenous, People of Color (BIPOC) individuals.
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SCHEDULE OF EVENTS
THURSDAY, APRIL 22, 2021 continued
2:30 – 2:45 pm ET | 11:30 – 11:45 pm PT – Break
2:45 - 4:00 pm ET | 11:45 am – 1:00 pm PT
Concurrent Breakout Sessions
B US I N E S S T R ACK CLIEN T CENTERED TR ACK
Thinking About Your Business the Same Way You Think Technology to Support Clients Remotely: How COVID-19 has
About Your Client Changed the Technology Landscape for Older Adults and
As Aging Life Care Professionals, we pride ourselves on our expertise their Caregivers
and our ability to improve the health and well-being of our clients. We In 2020, technology for older adults and caregivers went from a “nice to
use a scientific approach to identify and stratify key risks, prioritize, and have” to a “must have” during COVID-19. Over the last year, older adults
implement a plan, and evaluate the effectiveness of that plan. What and caregivers are relying more and more on technology to keep them
if we applied the same skill set to the health and well-being of our healthy and decrease social isolation. Learn about the latest trends and
business? Most Aging Life Care Professionals come from backgrounds how you can use technology to improve your clients’ lives.
with vast experience in helping others and are confident in their Liz Hamburg, MBA | Candoo Tech – New York, NY
abilities to do so. Maybe running a business is a new skill for us or
have experience but lack the knowledge and confidence needed to
strengthen or scale our business. The session will raise awareness about LEGAL/ E THIC AL TR ACK
common internal and external risk factors Aging Life Care management Protecting the Vulnerable Senior from Financial Exploitation
businesses are exposed to while giving them confidence in their ability The characteristics and signs of a “vulnerable senior” are defined
to manage these risks by applying a skill set with which they already including examples of how financial exploitation is carried out by
have expertise. different perpetrators. Pre-planning with legal safeguards and steps in
Ginger Jones | MyCare Alliance – Georgetown, IN the midst of a crisis will be covered. Information regarding community
and private resources will also be included.
Cathleen H. Summers, RN, Esq | Generations Law Group – Acton, MA
FRIDAY, APRIL 23, 2021
8:00 am – 4:00 pm ET
Virtual Resource Hall Open
11:00 am – 12:30 pm ET | 8:00 am – 9:30 am PT
General Session 4: How Aging Life Care Managers Can Grow Their Business and
Provide Better Care as the Industry Shifts to Virtual Health
This panel will discuss the current state of virtual and population Below, left to right:
health in the digital age and help participants understand what is Ellen Donahue-Dalton, EVP, Chief Marketing & Customer Experience
on the horizon and the implications for private-pay and insured care Officer, Medecision
management. In addition, they will share some best practices in tech- Terri Steinberg, MD, SVP Population Health, Medecision
enabled virtual care management.
Ann Mond Johnson (or designee), Chief Executive Officer, American
Telemedicine Association
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SCHEDULE OF EVENTS
FRIDAY, APRIL 23, 2021 continued
12:30 – 1:00 pm ET | 9:30 - 10:00 am PT | Break
1:00 – 2:15 pm ET | 10:00 – 11:15 am PT
Concurrent Breakout Sessions
BUSINESS TRACK LEGAL/ETHICAL TRACK
Going the Distance: Seven Essential Habits of Fiscally Fit The Silent Agony: Caring for Parents of Estranged Adult Kids
Businesses Estrangement from adult children is among the most painful of human
Learn how the seven essential habits of fiscally fit businesses create experiences. It is critical for caregivers to have the tools to address
success throughout the year. All attendees will receive a copy of the “Go the issue with clients. This session will familiarize Aging Life Care
the Distance” Checklist with 26.2 “mile markers” to keep their business Professionals with aspects of parental/child estrangement, contributing
on the road to success. factors, and impacts. Resources will be provided.
Deborah Vogt | Harmoney Bookkeeping Company | Natick, MA Fe Anam, M. Div | A Second Day | Hendersonville, NC
Karen Wolfrom, MSA, RNC, CMC | Holistic Elder Law Services
CLIENT CENTERED TRACK Hendersonville, NC
(Identifying and) Managing Medication Mishaps
This session will aid Aging Life Care Professionals in identifying more
subtle scenarios where medication problems are playing a key role and
Visit the
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2:15 – 2:45 pm ET | 11:15 - 11:45 am PT | Break
2:45 – 4:00 pm ET | 11:45 am – 1:00 pm PT
Concurrent Breakout Sessions
BUSINESS TRACK prevent, assess, and treat and address aging issues of community-
Aging Life Care Professional and In-Home Care: Models that dwelling older adults and at-risk spouses/caregivers.
Support and Measure Client Success Linda Shumaker | Optimize Aging, LLC | Harrisburg, PA
Collaboration and cross-setting expertise are critical to future
success. Should Aging Life Care Management practices own, partner LEGAL/ETHICAL TRACK
or build strong referral relationships with in-home care providers? A Collaborative Interdisciplinary Approach is the Key to
The panel—which includes three industry leaders with different Protecting Elders in the “Now Normal”
perspectives and approaches will share how their choices have If you have seen one presentation on elder abuse-you’ve seen them
influenced quality, growth and the bottom line. all. Right?...Wrong! This session will explore more modern frauds
Andrea Cohen | Founder and CEO | HouseWorks, Moderator against elders and provide tangible prevention tools, particularly for
Nancy Gillette | Chief Growth Officer | HouseWorks the gray area between cognitive decline and diminished capacity.
Ruth Lippin, JC, LCSW, CMC | Alighieri Care Management In this session, Mr. Hummer will explore how to recognize and
Catherine Vergara | President | CareFor avoid scams against elders, including more advanced modern fraud
techniques. He will provide proven strategies on how to prevent your
CLIENT CENTERED TRACK clients from being vulnerable to fraud in the first place. The audience
Behavioral Health Issues in Older Adults will leave with actionable steps they can take to engage in this
approach with their clients and tangible tools they can use to prevent
Behavioral health issues in the older adult are complicated. This
their clients from being vulnerable to the modern fraud techniques
presentation will discuss the incidence and characteristics of
that are prevalent in today’s post-pandemic society.
behavioral health issues specific to late life. Assessment of the clinical
symptoms, overview of barriers and evidenced based practices will Joshua E. Hummer, Esq. | Law Office of Joshua E. Hummer
be reviewed. These skills will enable Aging Life Care Professionals Ashburn, VA
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SCHEDULE OF EVENTS
SATURDAY, APRIL 24, 2021
8:00 am – 4:00 pm ET
Virtual Resource Hall Open
11:00 am- 12:30 pm ET | 8:00 – 9:30 am PT
General Session 5: Advocacy and Family Dynamics with LGBT Elders
At the end of life, many people begin looking back on their life families, and navigating/repairing strained
and relationships. For LGBT older adults, this may present unique relationships with families of origin.
considerations for their advocates. This session will examine the Tim Johnston, PhD | SAGE | New York, NY
history of the HIV / AIDS epidemic and how that trauma is activated
during COVID-19, how LGBT family structures differ from traditional
12:30 – 1:00 pm ET | 9:30 - 10:00 am PT | Break
1:00 – 2:15 pm ET | 10:00 – 11:15 pm PT
Concurrent Breakout Sessions
B US I N E S S T R ACK Aging Life Care Professionals can demonstrate their value to families
Revitalizing & Surfacing Untapped Opportunity: Applying by helping to identify the systems that need to be navigated - medical,
Strategic Design Methods in the Aging Life Care Field financial, social, and more. ALCPs can help families to “reset” to the new
normal, lower anxiety, plan for changes, and become a trusted partner
Apply energizing design strategy tools to surface unmet needs and
throughout the Fragile Years.
solve problems your clients don’t even know they have. Set yourself
apart and thrive in a new world by viewing your business, clients, and Amy O’Rourke | The Cameron Group Arosa Acquisitions LLC
funders with a new lens. Maitland, FL
Sarah Jones, MPA, MS | Parkinson & Movement Disorder Alliance
Tucson, AZ
LEGAL/ETHICAL TRACK?
Leading Depleted
CLIENT CENTERED TRACK You need to know that it’s okay to be where you are and feel what you
Demonstrating Value During the “The Fragile Years™” feel. You need some tools to combat compassion fatigue and burn out.
Join us for a “how-to” for taking responsibility for your own resilience
The Fragile Years™ is a concept developed by the speaker that describes
and creating a culture of accountability around resilience where you
that period of time when parents or other older loved ones start to and
live, love, and lead.
continue to experience events that lead them to need interventions
and assistance. By framing these experiences as “The Fragile Years”, Amy Wright | JOL Healthcare | Kyle, TX
2:15 – 2:45 pm ET | 11:15 - 11:45 am PT | Break
2:45 – 4:00 pm ET | 11:45am – 1:00 pm PT
Closing General Session 6: It’s Not Just About Balance: Fitness, Strength
and Everyday Exercise to Prevent Falls (for You and Your Clients)
This lively and interactive session will provide you with the latest Carole Lewis, PT, DPT, GCS, GTCCS, MPA,
research on balance, fitness, and strength distilled into clinically usable MSG, PHD, FOAE, FAPTA – GWU | Editor-
nuggets for you and your clients. Dr. Lewis has lectured extensively for in-Chief, Topics in Geriatric Rehabilitation
the past 40 years all over the world on topics of successful aging. You Practicing Physical Therapist, Adjunct
will walk away with substantiated ideas for helping you and your clients Professor, George Washington University
to stay well and even improve your health and fitness levels. Department of Geriatrics, College of Medicine
Washington, DC
CO N F E R E NC E CON C LU D ES
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ALCA Office Use Only
Date Rec’d:___________________
Payment Rec’d:________________
M A R AT
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Please type or print clearly. One
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Name: ____________________________________________________________________________________________________________
Company / Agency: _________________________________________________________________________________________________
Mailing Address:___________________________________________________________________________________________________
City:_________________________________________________________ State:______________________ Zip:_______________________
Phone:_______________________________________________________ Cell phone:____________________________________________
E-mail (for conference information):____________________________________________________________________________________
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FIRST TIME NATIONAL CONFERENCE ATTENDEE m Yes m No
CONTINUING EDUCATION CERTIFICATION
All CE certificates are included in your registration fee when you pre-ordered and will be distributed at the end of the conference.
Additional and/or replacement certificates will be available at a cost of $25 each.
I need (please check all that apply and provide your license number where indicated):
m NACCM Care Manager Certified (CMC) m Certified Care Manager (CCM)
m NASW Social Work/License #: ___________________________ m NYSED Social Work/License #:____________________________
m Nursing/License #: ______________________________________
mP
LEASE REGISTER ME FOR THE ANNUAL BUSINESS MEETING AND AWARDS CELEBRATION
April 9, 2021 at 3pm ET / 2pm CT / 1pm MT / 12pm PT at no charge
VIRTUAL CONFERENCE REGISTRATION PAYMENT INFORMATION
Early Bird, On or Before
Full Conference (April 21,22,23,24) March 22, 2021 After March 22, 2021
Please register online at aginglifecare.org or complete
m Member / Partner $295 $345 the Registration Form and return with check payable
m Non-Member $395 $445 to ALCA or charge $______ to card below:
Special Student Rates: VISA / MC / AMEX #
ALCA Student Member Registration* $50
_____________________________________
Student Non-Member Registration* $100
*Student registration is not available online. Please fill out form and submit via fax or email. Expiration Date: __________________________
Single Day Registration Cardholder’s Name: ______________________
Early Bird, On or Before
m April 22 m April 23 m April 24 March 22, 2021 After March 22, 2021
(please print)
m Member / Partner $175 $200 Signature: ____________________________
m Non-Member $225 $250
MAIL TO: ALCA-2021 Conference Registration | 3275 W. Ina Road, Suite 130 | Tucson, AZ 85741 | 520.881.8008 | Fax: 520.325.7925
REFUND POLICY: NO refunds will be issued after March 22, 2021. Cancellations before that date will receive a refund minus a $50 administration fee.
Substitutes are welcome. Changes or cancellations must be made in writing to ALCA office.
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