Statement of Intent 2017-2021

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Statement of Intent 2017-2021
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Museum of New Zealand Te Papa Tongarewa

Statement of Intent
2017–2021

                                          Statement of Intent 2017–2021          1
Statement of Intent 2017-2021
Biculturalism

                                                                            Innovation                    Co-creation

                                                              Global
                                                                                                                        Accessibility
                                                           relationships

                                              Experience                                                                                 Diversity

                                               Debate                                                                                   Collaboration

                                                           Restoration
                                                                                                                         Expertise

                                                                           Conservation                   Celebration

                                                                                            Relevancy

2   Museum of New Zealand Te Papa Tongarewa                                                                                                             Statement of Intent 2017–2021   3
Statement of Intent 2017-2021
Photo credits                                                  Museum of New Zealand Te Papa Tongarewa
    Cover:
    Te Marae door showing Ranginui. Photograph by Michael          Statement of Intent 2017–2021
    Hall © Te Papa

    Inside front cover:
                                                                   In accordance with sections 138-148 of the Crown Entities Act 2004, this Statement of Intent of the Museum
    Wellington Foyer. Photograph by Norm Heke © Te Papa
                                                                   of New Zealand Te Papa Tongarewa (Te Papa) for the four years ending 30 June 2021 is presented to the
    Page 13:                                                       House of Representatives.
    In the Pacific Collection store, 2016. Photograph by Amanda
                                                                   The purpose of this Statement of Intent is to promote public accountability. It sets out Te Papa’s intentions
    Rogers © Te Papa
                                                                   and objectives for the four-year planning period.
    Page 15:
                                                                   This Statement of Intent reflects agreement between the Board and the Minister for Arts, Culture and
    Te Papa Hosts and visitors, 2015. Photograph by Kate Whitley
                                                                   Heritage on Te Papa’s strategic direction.
    © Te Papa

    Page 16:
    Back of house tour of the Samoan collection, 2016.
    Photograph by Amanda Rogers © Te Papa

                                                                   Evan Williams                                             Abby Foote
                                                                   Chairman                                                  Chair, Assurance & Risk Subcommittee
                                                                   28 June 2017                                              28 June 2017

    Museum of New Zealand Te Papa Tongarewa
    55 Cable St
    PO Box 467
    Wellington 6140
    New Zealand

    Telephone +64 4 381 7000
    Email     mail@tepapa.govt.nz
    Website   www.tepapa.govt.nz

4   Museum of New Zealand Te Papa Tongarewa                                                                                                           Statement of Intent 2017–2021   5
Statement of Intent 2017-2021
Contents
                                              If you are looking for Te Papa’s ….          turn to         page

                                              role nationally and internationally          Part 1          8

                                              opportunities and challenges going forward   Part 2          9

                                              focus for the medium term                    Part 3          12

                                              commitments to its stakeholders              Parts 4 and 5   15 and 17

                                              terms and definitions                        the glossary    18

6   Museum of New Zealand Te Papa Tongarewa                                                                    Statement of Intent 2017–2021   7
Statement of Intent 2017-2021
PART

                                                                                                                        PART
1      Te Papa’s role
       This section sets out Te Papa’s functions and operations as
                                                                                                                        2      Te Papa’s operating environment
                                                                                                                               and outcomes framework
       defined by its Act, as well as its strategic framework which
                                                                                                                               Te Papa is a complex, multi-faceted business that has a
       guides the development and implementation of those
                                                                                                                               unique stewardship role for New Zealand.
       functions and operations.
                                                                                                                               Te Papa’s philosophies of Mana Taonga,                     help to leverage key skills and share experiences
       Legislation                                              n   disseminate information relating to its
                                                                    collections, and to any other matters relating to
                                                                                                                               Museology, and Learning represent the core
                                                                                                                               organisational capabilities that Te Papa will
                                                                                                                                                                                          and resources for the benefit of national and
                                                                                                                                                                                          international audiences.
       Te Papa was established by the Museum of New                 the Museum and its functions                               continue to uphold, develop and shape to
       Zealand Te Papa Tongarewa Act in July 1992 and
                                                                                                                                                                                          Te Papa’s Strategic Risk Profile
                                                                n   exhibit, or make available for exhibition by               reinforce its uniqueness.
       is an autonomous Crown entity under the Crown
                                                                    other public art galleries, museums, and                   These philosophies, international and industry
       Entities Act 2004.                                                                                                                                                                 Te Papa recognises that risk management is
                                                                    allied organisations, such material from its               standards and giving effect to a wide-range of             an important element of good governance
       The Act provides that Te Papa shall provide a                collections as the Board determines.                       legislation underpins Te Papa’s service delivery           and management. The role of the museum is
       forum in which the nation may present, explore,                                                                         model.                                                     evolving and people are seeking experiences,
       and preserve both the heritage of its cultures and       Supporting the cultural sector                                 Ensuring dependencies, linkages, opportunities             information and knowledge that are personally
       knowledge of the natural environment in order to
                                                                n   co-operate with and assist other New Zealand               and risks are well defined and managed is vital            meaningful and relevant. Te Papa faces a number
       better—
                                                                    museums in establishing a national service,                to achieve both Te Papa’s strategic aims and its           of changes and challenges to achieve the strategic
       (a) understand and treasure the past; and                    and provide appropriate support to other                   operational effectiveness.                                 priorities over the next four years. The strategic
       (b) enrich the present; and                                  institutions and organisations holding objects                                                                        priorities are whole of organisation initiatives that
                                                                    or collections of national importance                      In the last 4 financial years, Crown funding has           will continue to impact on the level of activity
       (c) meet the challenges of the future.                                                                                  constituted an average of 53% of Te Papa’s revenue.
                                                                n   co-operate with other institutions and                                                                                and change. Strategic risks are managed and
                                                                                                                               Further opportunities to generate commercial
       Functions                                                    organisations having objectives similar to                                                                            updated by our Executive Leadership Team and
                                                                                                                               revenue will continue to be a priority to ensure Te        reviewed by the Assurance and Risk Committee.
                                                                    those of Te Papa
                                                                                                                               Papa can realise its strategic priorities and desired      Risk management is integrated with our planning,
       The Act defines Te Papa’s functions as:                      make best use of the collections in the national
                                                                n                                                              impacts. Collaboration with other agencies in the          budgeting and performance processes which
                                                                    interest.                                                  GLAM sector and partnership with a range of both           enables on-going monitoring, identification and
       Guardianship of the Nation’s Treasures                                                                                  public and private sector organisations will also          treatment of risks.
       n   collect works of art and items relating to history   In performing its functions Te Papa
           and the natural environment                          must:                                                          A summary of our strategic risks and associated risk management strategies is set out below:
       n   be an accessible national depository for             n   have regard to the ethnic and cultural diversity
           collections of art and items relating to history         of the people of New Zealand, and the                        Strategic Risks                 • Risk Management Strategies
           and the natural environment                              contributions they have made and continue
       n   develop, conserve and house securely the                 to make to New Zealand’s cultural life and the               Organisational change           • On-going review and development of governance arrangements,
           collections of art and items relating to history         fabric of New Zealand society                                                                  accountability and management arrangements
           and the natural environment                          n   endeavour to ensure that the Museum                                                          • Prioritisation
       n   design, construct and commission any                     expresses and recognises the mana and
           building or structure required by the Museum.            significance of Māori, European and other                    Stakeholder management          • Close engagement with key stakeholders
                                                                    major traditions and cultural heritages and that
                                                                                                                                 Exhibition renewal              • On-going monitoring and status updates
       Engagement through access, learning                          the Museum provides the means for every such
                                                                    culture to contribute effectively to the Museum
       and knowledge                                                as a statement of New Zealand’s identity                     Financial sustainability        • Financial performance oversight
       n   conduct research into matters relating to the        n   endeavour to ensure that the Museum is a                                                     • Long term financial plan
           collections or associated areas of interest and          source of pride for all New Zealanders.
           to assist others in such research                                                                                     Seismic and business            • Continual assessment of the seismic situation, potential business impacts,
       n   provide an education service in connection                                                                            interruption                      response and recovery plans and learning from past experiences
           with its collections                                                                                                                                  • Infrastructure investment
                                                                                                                                                                 • Collection management strategies

                                                                                                                                 Storage                         • Consideration of storage options
                                                                                                                                                                 • Collection management strategies

                                                                                                                                 Capability and capacity         • Strategies to promote workforce capability, leadership and staff engagement

                                                                                                                                 Health and safety               • Robust systems and processes to keep our people and visitors safe and well.

                                                                                                                               Diagram 1: Te Papa’s Operating Environment and Outcomes Framework

   8   Museum of New Zealand Te Papa Tongarewa                                                                                                                                                                      Statement of Intent 2017–2021   9
MISSION                            To understand the past, enrich the present and
                                                            meet the challenges of the future

                         FUNCTIONS
                         Control and          Collect works of      Act as an           Develop,              Exhibit or make             Conduct research           Provide an              Disseminate             Co‐operate with and                  Co‐operate with        Endeavour to make        Design, construct
                         maintain the         art and it ems        accessible          conserve and          available for               into any matter            education               information             assist other NZ museums              other institutions     the best use of the      and commission                               Contributing to Cultural
                         museum               relating to history   national            house securely        exhibition by other         relating to                service in              relating to             in establishing a national           and organisations      collections in the       any building or      READ MORE                   Sector Strategic
                                              and the natural       depository for      the collections       public art galleries,       collections or             connection with         collections             service and in providing             that have similar      national interest        structure required   Museum of                Framework medium-
                                              environment           collections                               museums and allied          associated areas           collections             and any other           appropriate support to other         objectives                                      by the museum        New Zealand                term sector shifts:
                                                                                                              organisations,              of interest and                                    matters relating        institutions and organisations                                                                            Te Papa
                                                                                                              material from               assist others in such                              to the museum           holding objects or collections                                                                            Tongarewa
                                                                                                              collections                 research                                           and its functions       of national importance                                                                                    Act 1992                   Fostering inclusive
                                                                                                                                                                                                                                                                                                                                              1          New Zealand identity

                         VISION
                                                                                                                                                                                                                                                                                                                                                           Supporting Māori
VALUES                                   Changing hearts, changing minds, changing lives                                                                                                                                                                                                                                                                  cultural aspirations

Hiranga                  ASPIRATIONS                                                                                                                                                                                                                                                                                                                            Front footing
Excellence               Audiences                                  The Role of Museums                      Sustainable Business                     Learning                               Mäori Peoples & Identity               Aotearoa New Zealand in the                Society & the Wider World                                                       transformative
                                                                                                                                                                                                                                    Pacific                                    Be a safe place for challenging                 READ MORE                         technology
                         Inspire a sense of wonder and              Revitalise and extend our core           Invest in developing our people          Activate lifelong learning             Support Māori development                                                                                                         Te Papa’s
                         excitement in audiences of all ages        museum work                              and assets for the future                everywhere                             Enable Mäori cultural                  Be one of the leading Pacific              conversations
                                                                                                                                                                                                                                                                                                                               Strategic
Manaakitanga             Connect with new audiences across          Be a centre of innovation for            Create a sustainable financial           Connect and communicate                contributions to wider New             cultural institutions in the world                                                         Narrative
                         New Zealand and around the world           museums and galleries                    model                                    with new audiences and partners        Zealand society                                                                                                                                               Improving cultural
Community                                                                                                                                                                                                                                                                                                                                                 asset sustainability
                                                                                                             Nurture innovation across the
Responsibility
                                                                                                             organisation
                                                                                                                                                                                                                                                                                                                                              2

                                                                                                                                                                                                                                                                                                                                                            Measuring and
Mätauranga                                                                                                                                                                                                                                                                                                                                                 maximising public
Knowledge                STRATEGIC PRIORITIES 2017–2021                                                                                                                                                                                                                                                                                                         value
& Learning                                                                                                                                                                                                                                                                     Te Papa Manukau
                         Business Growth                            Exhibition Renewal                       Digital                                  Core Business                          Iwi Engagement                          Take a Lead in Important

                                                                                                                                                                                                                                                                                                                                                                  ↓
                         Providing robust and sustainable           Revitalising our physical spaces,        Creating powerful digital                Caring for & providing access to our   Contributing to Māori                   National Conversations                    Creating a Te Papa presence
                         financial foundations for Te               our exhibitions, our systems and         experiences, relevant to and             national collections                   development and enabling                Taking a lead in creating                 and innovative learning hub
Kaitiakitanga            Papa’s future                              capabilities                             connected with our audiences,            Learning programmes                    Māori contributions to New              safe places for difficult                 in Auckland
Guardianship                                                                                                 wherever they are                        Research                               Zealand society and culture             conversations
                                                                                                                                                                                                                                                                                                                                                          Sector outcomes
                                                                                                                                                      Supporting museums, galleries & iwi
                                                                                                                                                      across New Zealand

Whanaungatanga           THE OUTCOMES WE ARE SEEKING TO ACHIEVE                                                                                                                                                                                                                                                                                                   Create
Relationships
                         • Expanded offerings and                   • More people come to Te Papa            • Increased access to the                • Improved resilience to natural       • Enhanced enactment of Mana            • More debate and engagement              • Expanded reach and access to
                           experiences                              • Exhibitions and experiences              national collections,                    hazards                                Taonga                                  on challenging issues                     the national collections                                                        Preserve
                         • Boosted capacity for innovation            reflect New Zealand’s cultural           regardless of visitors’                • Continued care and safe storage      • Support provided for post‐            • People are empowered and                • Diverse communities are
                         • Access to new revenue streams              traditions and history and New           location                                 of the national collections            settlement activity                     inspired to have a positive               actively engaged and
                         • Infrastructure is sound and fit for        Zealand’s place in the world           • More meaningful                        • Greater access to learning           • Continued partnerships with             impact on New Zealand’s                   empowered
                                                                    • Increased debate and                     engagement with the                      experiences                            iwi in relation to exhibition           future                                                                                                                     Engage
                           purpose
                         • Te Papa attracts and retains               discussion on challenging                national collections for               • Ongoing research and                   delivery and experiences              • People have a deepening
PHILOSOPHIES               creative and talented staff                issues, led by Te Papa                   visitors                                 leadership in academic forums                                                  understanding and insight into
                                                                                                                                                      • Ongoing assistance and                                                         complex issues facing New                                                                                                   Excel
                                                                                                                                                        collaboration with museums,                                                    Zealand and the world
Mana Taonga                                                                                                                                             galleries and iwi

Museology
                         WHAT SUCCESS LOOKS LIKE
                            BY THE NUMBERS:                                                                                                                                                  BY IMPACT:
Learning                    • Increased visitation to Te Papa and touring exhibitions                   • Increased requests for access to the national collections and Te                   • Visitors report an increased sense of inclusiveness,          • Th e national collections are safe when in storage
                            • More events/initiatives are led by Te Papa to encourage debate              Papa’s knowledge and expertise for research purposes and to build                    identity, satisfaction, fun and transformative learning         and on display
                                                                                                          capability across New Zealand’s museums and galleries                              • Te Papa is recognised internationally as a world‐leader       • Active steps are taken to mitigate risks posed by               READ MORE
                            • Increased social media presence
                                                                                                        • Greater demand for experiences behind the scenes                                     in innovative museology and digital initiatives                 natural hazards                                                 Te Papa’s
                            • Digital metrics show more people are viewing collection items and                                                                                                                                                                                                                                Statement of
                              accessing research led by Te Papa                                         • More people participate in learning programmes                                     • Partnerships with iwi generate trust and demonstrable         • Growth in partnerships and collaboration to improve             Performance
                                                                                                        • Sustained financial position                                                         improved outcomes for Māori                                     access and quality of experiences on offer at Te Papa           Expectations
                                                                                                                                                                                             • Te Papa is recognised internationally as an active agent        and museums and galleries supported by Te Papa                  (12 month
                                                                                                                                                                                               in shaping the world’s understanding of the Pacific           • An enlivened cultural sector, led by Te Papa                    view)
                                                                                                                                                                                                                                                                                                                                              3
   10            Museum of New Zealand Te Papa Tongarewa                                                                                                                                                                                                                                                                       Statement of Intent 2017–2021                11
PART

3       Te Papa’s strategic intentions
        2017–2021
        Te Papa is a place for treasuring our nation’s taonga, a
        meeting place for our increasingly diverse cultures, a
        learning place for people of all ages, and a conversation
        place where we can explore the stories and achievements
        of the past, the challenges and opportunities of the present,
        and the exciting possibilities of the future.

        Core museum work                                         Strategic Priorities
        Core museum work will continue as we focus on
        our six strategic priorities. We will continue to:       Exhibition Renewal
        n   initiate and participate in a wide variety of        After 20 years, Te Papa’s physical spaces and
            scientific and cultural research programmes,         long-standing exhibitions required significant
            connecting different disciplines in unique           investment and upgrade.
            ways, and make our collections readily               Over the next five years, Te Papa will reassert its    Digital                                                Business Growth
            available physically and digitally in order to       national and international reputation as a creator     Digital capability is a critical enabler to create     Te Papa has embarked on a once in a generation
            promote research and understanding;                  of extraordinary museum experiences. For every         exciting, seamless experiences and connections         journey to reimagine the role of the museum
        n   facilitate the development of the cultural sector,   New Zealander, and every international visitor to      with physical and virtual audiences.                   and provide the greatest possible opportunities
            particularly museums, art galleries and within       this country, Te Papa will ensure it is:                                                                      to expand the audience that can engage with us.
                                                                                                                        Digital has become an integral part of
            iwi;                                                                                                                                                               As we redevelop our long-term exhibitions, Te
                                                                 n   using its multi-disciplinary collections,          contemporary museum practice. In parallel with
            ensure that we maintain collections to                                                                                                                             Papa will also redevelop the commercial side of
        n
                                                                     research and innovative spatial, graphic and       our museum renewal strategy, we have a window
            the highest possible standards for future                                                                                                                          the museum, so that all aspects work together to
                                                                     digital design to create new exhibitions and       of opportunity for:
            generations through active collaboration and                                                                                                                       deliver a superb experience.
                                                                     learning programmes that reflect the unique
            careful management, and use our collections                                                                 n   providing a new and enriched museum
                                                                     cultural and natural heritage of Aotearoa New                                                             Strong business performance provides us with
            as a primary tool to empower learning and                                                                       experience for our audiences, both in-gallery
                                                                     Zealand                                                                                                   a solid platform to make the right investment
            creative response;                                                                                              and beyond the walls, using digital technology
                                                                 n   showcasing the perspectives of Māori, as first                                                            choices, grow our sustainable business model
        n   enhance New Zealanders’ ability to understand                                                               n   enhancing user engagement and creating             (including Crown and non-Crown revenue
                                                                     people of this land, along with those of all
            and respond to major global influences and                                                                      new value for audiences through innovative         streams) and be a leader in innovation. Optimising
                                                                     other peoples who have settled here, and who
            challenges that have shaped and continue to                                                                     experiences and product development, and           the stewardship of the national museum and art
                                                                     continue to shape this country.
            shape New Zealand;                                                                                              specific initiatives                               collection estate, renewal of our buildings and
                                                                 n   collaborating with external organisations and                                                             exhibitions, and development of new services
        n   collaborate with other museums and                                                                          n   amplifying the impact of Te Papa’s core
                                                                     communities to generate new content that                                                                  and opportunities requires us to take a sustainable
            institutions to ensure better consistency and                                                                   business (collections, exhibitions, education,
                                                                     keeps exhibitions fresh, dynamic and relevant                                                             business approach to everything we do. Te Papa’s
            reduce unnecessary overlap, duplication and                                                                     programmes, research, retail) by applying new
                                                                 n   actively improving exhibition content and              digital capabilities to create the best possible   focus on business growth includes:
            costs;
                                                                     delivery channels (onsite and online) to               audience and customer experience across all
        n   invest in the preservation of our collections, to        galvanise debate, creativity, and action around                                                           n   reinvigorating and growing our existing
                                                                                                                            parts of Te Papa
            ensure they are available for future generations         issues and opportunities for building a more                                                                  commercial businesses inside and outside of
            to use, reinterpret, study and enjoy.                                                                       n   establishing organisational processes and              Wellington
                                                                     sustainable future
                                                                                                                            technology foundations to enable the museum
                                                                     infusing Te Papa with a range of social,                                                                  n   seeking and developing partnerships that
                                                                 n                                                          to be agile in response to accelerating change
                                                                     emotional, sensory and intellectual encounters                                                                return value from common strategy, additional
                                                                                                                        n   growing a digital mindset that enables Te Papa         revenue, sponsorship and expertise
                                                                     that are unable to be experienced in single day,
                                                                                                                            to use data to make better and faster decisions,
                                                                     or anywhere else in the world.                                                                            n   generating new revenue streams by extending
                                                                                                                            learn quickly and try new things.
                                                                                                                                                                                   the scale and impact of visitor experiences and
                                                                                                                                                                                   touring exhibitions
                                                                                                                                                                               n   maintaining our capital assets and improving
                                                                                                                                                                                   our capital base
                                                                                                                                                                               n   continuing to improve our operational
                                                                                                                                                                                   efficiency and management of our costs.

   12   Museum of New Zealand Te Papa Tongarewa                                                                                                                                                        Statement of Intent 2017–2021   13
PART
                                                                                                                     4
     Iwi Engagement                                           Te Papa Manukau
     Iwi engagement enables Te Papa to contribute
     to the contemporary development of iwi/ Māori
                                                              Te Papa is working closely with the Government,
                                                              Auckland Council, iwi and community partners
                                                                                                                            Empowering, engaging and
     communities. It also enables Māori contribution
     to wider New Zealand society and the world,
     including national and international practice. Te
                                                              to establish an engaging museum at the heart
                                                              of the learning ecosystem in Manukau. Te Papa
                                                              Manukau is at the intersection of a super-diverse
                                                                                                                            enabling our people
     Papa’s iwi engagement focus includes:                    community, allowing us to expend its reach to
                                                              New Zealand’s largest city. The focus of this work
                                                                                                                            Capability emphasis
     n   working with iwi to support of the exhibition
                                                              is on:                                                                                                             Te Papa is committed to the principle and practice
         renewal programme, enabling Te Papa to
                                                                                                                                                                                 of Equal Employment Opportunities in the
         increase, enhance and promote understanding          n   building and fostering connections with our               Ensuring we have the unique expertise, skills,       recruitment, employment, training and promotion
         of the Māori world                                       Māori and Pacific communities                             capability and capacity during this time of          of staff, and to the identification and elimination
     n   increasing capability to meet Treaty Settlement      n   exciting young people about their cultural,               transformation is vital. Work underway includes:     of barriers that cause or perpetuate inequality
         obligations and engage with iwi in new and               historical and natural heritage though                    n   creating conversations that challenge mind-      in employment opportunities. A key focus is on
         more meaningful ways                                     Te Papa’s diverse collections                                 sets and connect people to each other            improving staff capability to provide services to
     n   creating new arenas of partnership and               n   developing deeper engagement with our                                                                          a diverse visitor base through increasing cultural
                                                                                                                            n   fuelling coordination, collaboration and
         collaboration in support of iwi tribal heritage          collections, using them to drive new ways of                                                                   and disability competency amongst frontline staff.
                                                                                                                                innovation within Te Papa - thriving in the
         aspirations                                              thinking and understanding the world around                   expected and unexpected                          Te Papa will follow all EEO advice and guidelines
         amplifying and enhancing Te Papa’s bicultural            them
     n
                                                                                                                            n   unleashing innovation – creating new             issued by the State Services Commission. We
         foundation to create deeper and more                 n   partnering with schools and other local                       connections and paradigms                        were delighted to receive recognition of the
         meaningful experiences for our diverse range             learning institutions to co-develop                                                                            improvements in reporting, receiving 100% and
         of audiences, including more dynamic Māori               programmes, exhibitions and learning                      n   investing in partnerships, business and
                                                                                                                                                                                 top ranking for our reporting from the Human
         centred learning opportunities                           pathways that are relevant to their contexts                  product development
                                                                                                                                                                                 Rights Commission. Te Papa’s EEO initiatives to
     n   increasing Mātauranga Māori and Te Reo               n   bringing young people into the heart of Te                n   weaving biculturalism through all that we do     ensure that equality and diversity in employment
         Māori research initiatives                               Papa processes, providing culturally rich                     and deepening our bicultural capability          are maintained will be reported in more detail in
     n   continuing work on the repatriation of Māori             learning experiences and growth opportunities             n   continually improving and evolving how we do     our Annual Report.
         and Moriori human remains.                           n   actively working with local communities in                    every day stuff
                                                                  museum design so they are partners in the                 Development of our leaders, our management,
     Conversations                                                operations                                                our experts, and our staff will continue to be a
                                                              n   continuing to collect and record the nature of            key focus. Job design, recruitment, selection, and
     Our nation needs a safe forum to collaborate and                                                                       individual and cohort development will further
     have challenging conversations that will inspire             our changing society
                                                                                                                            enable us to execute on the strategic direction
     and enable people to have a positive impact on our       n   utilising digital technologies to make                    collaboratively.
     shared future.                                               collections come alive and be readily accessible
                                                                  and inspire a creative response
     Building on the breadth of Te Papa’s research
     expertise and capability, and experience in              n   developing museum visitation among
     facilitating constructive bicultural engagement, Te          communities that don’t usually visit museums.
     Papa will be:
     n   developing and leading engaging public
         programmes that provoke thought and deepen
         national and global conversations on issues
         important to New Zealand
     n   leveraging Te Papa’s brand, visitation and
         partnerships to coalesce exhibition and digital
         content, events and learning opportunities
         around contemporary cultural, environmental
         and societal challenges
     n   using the fast publishing cycles of Te Papa’s
         digital platforms to respond rapidly, as a trusted
         independent voice, to events of significance or
         popular interest that are shaping our world
     n   leading discussions pertaining to the post-
         Treaty Settlement future, the positioning of the
         Treaty as New Zealand’s “founding document”
         and a vehicle for national identity and unity
     n   an agent of change by enabling discovery,
         understanding and action.

14   Museum of New Zealand Te Papa Tongarewa                                                                                                                                                             Statement of Intent 2017–2021   15
PART
                                                                                                                    5
     Capital Investment and
                                                                                                                           Assessing our performance and
                                                             Information Technology (IT) assets and upgrade

     Asset Management
                                                             Te Papa’s digital capability. Te Papa created the
                                                             Capital Asset Management Plan (CAMP) which has
     As a consequence of capital expenditure deferral
     over many years, Te Papa requires continued
     additional funding to address much needed
                                                             identified their requirements over the next twenty
                                                             years and has been granted funding of $40.0
                                                             million for the initial four year period starting in
                                                                                                                           success
     deferred capital replacement on the museum in           the 2015/16 fiscal year.
     Cable Street and the storage facility in Tory Street.   Te Papa has also committed to complete a full                 Detailed information about how we will measure         account of quality, quantity and coverage. They
     This capital replacement shall include Mechanical,      refresh of all the exhibitions including the Art              our success can be found in Te Papa’s Statement        also reflect the social, cultural and economic
     Electrical, Structural, Seismic strengthening           Gallery based in the Cable Street facility with the           of Performance Expectations (refer www.tepapa.         impact that Te Papa has both nationally and
     and Vertical Transportation assets. There is also       new Art Gallery opening in the 2017/18 fiscal year.           govt.nz). It sets out our performance framework,       internationally.
     a requirement to refresh, replace and upgrade                                                                         performance measures and forecast financial
                                                                                                                                                                                  Progress against performance measures will be
                                                                                                                           statements to show how we will achieve the
                                                                                                                                                                                  reported annually, and additional narrative will be
                                                                                                                           activities and strategic intentions outlined in this
                                                                                                                                                                                  provided in the Annual Report to demonstrate our
                                                                                                                           document.
                                                                                                                                                                                  outputs and achievements. Performance reporting
                                                                                                                           Te Papa’s performance measures have been               will also be published on Te Papa’s website.
                                                                                                                           chosen to track progress towards each strategic
                                                                                                                           priority and activities. The measurements take

16   Museum of New Zealand Te Papa Tongarewa                                                                                                                                                              Statement of Intent 2017–2021   17
Glossary
     Hiranga Excellence. Te Papa aspires to be first-                               Mana Authority, power and prestige. Mana refers                 that shares authority and control with iwi and           Tangata whenua The indigenous or first people
     class, professional, innovative, ground-breaking,                              to an extraordinary power, essence or presence                  communities, whilst recognising, embracing               of the land. Māori are regarded as the tangata
     relevant, engaging, and commercially successful.                               that may be inherited through genealogical                      and representing the changing demographics of            whenua of Aotearoa, New Zealand.
                                                                                    connections, or acquired through actions. Te Papa               Aotearoa New Zealand.
     Iwi An iwi is a Māori tribe descended from a                                                                                                                                                            Taonga Treasure or property that holds
                                                                                    should show leadership and act with integrity at all
     common named ancestor or ancestors, and is                                                                                                     Mātauranga Māori is a dynamic and evolving               value. Taonga embraces any cultural items of
                                                                                    times.
     usually comprised of a number of hapū.                                                                                                         system of knowledge used by Tangata Whenua               significance or value and can include a diverse
                                                                                    Manaakitanga Manaakitanga is looking after                      to explain, interpret and understand the world           range of material, from the most highly prized
     Kaitiaki Guardian or custodian. One who looks
                                                                                    and caring for others including their physical,                 in which they live. It is framed by whakapapa            tribal taonga - such as ancestral carvings, personal
     after something of value.
                                                                                    psychological and mental well-being. Te Papa                    (genealogy) and whanaungatanga (relationships)           ornaments, garments, and weaponry - to ‘worked’
     Kaitiakitanga To care for, look after, guard and                               recognises that manaakitanga is an important                    between all things and is evidenced through              material such as fragments of flaked stone from
     protect. This encompasses wise management,                                     value and whether they are hosts or guests will                 kōrero-ā-whānau, āhapū, ā-iwi (narratives and            archaeological excavations, bird bone, mammal
     spiritual and cultural care and protection. Te                                 show our respect in every possible way.                         history of whānau, hapū and iwi), karakia (prayer/       bones, and shell. Language, waiata (songs) and
     Papa acknowledges that it holds collections in                                                                                                 incantation), waiata (songs) and knowledge arising       karakia (incantations, prayers) are also regarded as
                                                                                    Mana taonga One of Te Papa’s three philosophies,
     trust for the people of Aotearoa New Zealand                                                                                                   from interaction with Te Ao Tū Tonu (the universe)       important taonga.
                                                                                    Mana taonga recognises that taonga, which
     and the responsibility to protect and care for                                                                                                 and Te Ao Tūroa (the natural environment/
                                                                                    includes objects, narratives, languages, as well                                                                         Whānau Family or extended family.
     them for present and future generations. Te                                                                                                    world). Te Papa works closely with Māori to share
                                                                                    as all forms of cultural expression have mana;
     Papa acknowledges and respects the whakapapa                                                                                                   knowledge and experiences.                               Whanaungatanga Relationships.
                                                                                    that taonga have whakapapa relationships with
     (genealogical) relationships between taonga and                                                                                                                                                         Whanaungatanga embraces whakapapa
                                                                                    their source communities, as well as connections                Museology Best practice in museum development
     their communities and the knowledge that arises                                                                                                                                                         (genealogy) and focuses on relationships, and
                                                                                    to the environment, people and places. Mana                     and implementation. Te Papa’s unique and
     from them.                                                                                                                                                                                              support people give to each other. Te Papa works
                                                                                    taonga recognises the authority derived from                    world-leading museology recognises the role
                                                                                                                                                                                                             collaboratively with colleagues and communities,
     Learning One of Te Papa’s three philosophies.                                  these relationships and the innate spiritual                    of communities in enhancing the care and
                                                                                                                                                                                                             internally and externally, respecting and
     People learn in different ways, and Te Papa                                    values associated with them. Respecting and                     understanding of the collections and taonga,
                                                                                                                                                                                                             honouring others’ mana (integrity), expertise and
     provides a range of experiences to meet visitors’                              expressing knowledge, worldviews and learning                   which in turn drives our approach and access
                                                                                                                                                                                                             perspectives.
     different learning needs and styles. For staff,                                systems including matauranga Māori - the views,                 to research. Collections are seen as part of living
     Te Papa will provide a supportive learning                                     explanations and perspectives of the nature of                  cultures that provide a gateway to understanding
     environment. The ability of staff to meet visitor                              the world, as known and informed by Māori, is                   how other people live and uniquely view their
     needs will be developed through an appreciation                                an important dimension of mana taonga. The                      world. Te Papa works in collaboration with
     of differences and openness to new ideas and                                   principle is an empowering one that enables Te                  communities and individuals to deliver exhibitions
     providing time for reflection on events, outcomes,                             Papa to acknowledge the richness of cultural                    and experiences that are current, meaningful and
     practices, and processes.                                                      diversity and to design and disseminate models                  relevant nationally and globally. Museology is one
                                                                                    of cooperation, collaboration and co-creation                   of Te Papa’s three philosophies.

     Outcomes framework footnotes
     1 http://legislation.govt.nz/act/public/1992/0019/latest/DLM260204.html?search=ts_act%40bill%40regulation%40deemedreg_te+papa_resel_25_a&p=1
     2 https://www.tepapa.govt.nz/about/what-we-do/annual-reports-and-key-documents
     3 https://www.tepapa.govt.nz/about/what-we-do/annual-reports-and-key-documents#Statement%20of%20Performance%20Expectations

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18   Museum of New Zealand Te Papa Tongarewa                                                                                                                                                                                          Statement of Intent 2017–2021   19
Supported by
                         the New Zealand
                         Government through

20   Museum of New Zealand Te Papa Tongarewa
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