Swisslos Sales Outlets - Rules of Play and Terms and Rules Valid from 1 January 2019 - EuroMillions

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Swisslos Sales Outlets
Rules of Play and Terms and Rules
Valid from 1 January 2019
Swisslos Interkantonale Landeslotterie, Lange Gasse 20, Postfach, CH-4002 Basel
T 0848 877 855, F 0848 877 856, info@swisslos.ch, www.swisslos.ch
General Rules of Play and Terms and
Rules for participation via Swisslos
sales outlets
Valid from 1 January 2019

Contents

A. General provisions
  Art. 1     Scope

B. Participation
  Art.   2   Conclusion of the Gaming Contract
  Art.   3   Submission of participation data and corrections
  Art.   4   Payment of the stake
  Art.   5   Collection and storage of participation data

C. Tickets
  Art.   6   Entry confirmation ticket
  Art.   7   Replacement ticket
  Art.   8   Prize claim ticket
  Art.   9   Vouchers

D. Prizes
  1. General conditions

  Art. 10 Presentation of entry confirmation tickets
  Art. 11 Deadlines

                                                                1
2. Prizes

    Art. 12 Prizes up to a maximum of CHF 1,000
    Art. 13 Prizes over CHF 1,000

    3. Replay prizes (Swiss Lotto)

    Art. 14 Claiming prizes at sales outlets in the Swisslos Contract Territory
    Art. 15 Claiming prizes at Swisslos

    4. Prize payout

    Art. 16 From sales outlets in the Swisslos Contract Territory
    Art. 17 By Swisslos
    Art. 18 Disputes about entitlement to prizes

E. Refunds, liability, promotions and final provisions
    Art.   19   Refunds
    Art.   20   Liability of Swisslos
    Art.   21   Promotions
    Art.   22   Final provisions

2
A. General provisions                                                    B. Participation

Art. 1        Scope                                                      Art. 2       Conclusion of the Gaming
                                                                                      Contract
1.1
                                                                         2.1
Swisslos offers the opportunity to partici-
pate in certain products (subsequently re-                               Participation in online products in accord-
ferred to as “online products”)1 via sales                                 ance with these Rules of Play and Terms
outlets equipped with online terminals.                                    and Rules is open only to persons who
These Terms and Rules govern participa-                                    are 18 years of age or older and have
tion in these products solely in the Swisslos                              concluded a corresponding Gaming
Contract Territory2.                                                       Contract with Swisslos. Such a contract
                                                                           is deemed to have been concluded if
1.2
                                                                         • the participation data3 have been en-
These Rules for participation via Swisslos                                 tered into the online terminal at a sales
sales outlets (subsequently “Rules of Play                                 outlet for the purpose of transmission to
and Terms and Rules for participation via                                  Swisslos,
sales outlets”) supplement the Rules of Play
                                                                         • the participation data has been stored
and Terms and Rules of the individual prod-
                                                                           on the central Swisslos Gaming System,
ucts. If there is any conflict with these latter
                                                                           an entry confirmation ticket (Art. 7) has
Rules, the Rules herein take priority as spe-
                                                                           been printed out and handed to the
cial regulations.
                                                                           player, and if
                                                                         • the player has paid the appropriate
                                                                           stake (Art. 5).

                                                                         2.2
                                                                         The provision of Art. 6 remains unaffected.

                                                                         2.3
                                                                         In concluding a Gaming Contract with
                                                                         Swisslos, the player recognizes unreserv-
                                                                         edly these Rules of Play and Terms and

1
    The term “online products” is understood to mean: Swiss Lotto, Joker, EuroMillions, Super-Star, Sporttip and Subito!
2
    ZH, BE, LU, UR, SZ, OW, NW, GL, ZG, SO, BS, BL, SH, AI, AR, SG, GR, AG, TG, TI, Principality of Liechtenstein
3
    The term “participation data” is understood to mean: The player’s predictions and/or the quick picks generated, the
    number of the system selected (if applicable), the number of draws selected (validity period of the play slip or quick
    pick) and the date of the draw in which the player will participate (in the case of subscription plays, the dates of
    the first and the last draws in which the player will participate), the date and time of receipt of the data by Swisslos,
    confirmation of the stake paid and an indication of whether the player is participating in Joker and Super-Star
    together with the corresponding number (Joker) or combination of characters (Super-Star).
                                                                                                                                3
Rules as well as all other Swisslos provi-        Art. 4   Payment of the stake
sions applicable to participation in the on-
line products listed in Art. 1.                   4.1
                                                  The stake must be paid when submitting
Art. 3   Submission of participation
                                                  participation data.
         data and corrections
                                                  If the player does not pay the stake, any
3.1                                               data that has been entered is cancelled and
                                                  no Gaming Contract is concluded (Art. 2).
The player will submit his participation data
within the stipulated periods either with the
                                                  4.2
aid of physical or electronic data media or
verbally.                                         Only those sales outlets specifically desig-
                                                  nated by Swisslos are authorized to accept
3.2                                               stakes from players to forward them to
                                                  Swisslos. They are not permitted to extend
It is the sole responsibility of the player to
                                                  credit to players for stakes. Furthermore,
submit the participation data correctly. In-
                                                  they are not permitted to demand payment
complete data (e.g. missing crosses) may
                                                  in excess of the stakes or to ask for other
need to be corrected.
                                                  considerations.
3.3
                                                  Art. 5   Collection and storage
Any assistance which the sales outlet staff                of participation data
give to the player when submitting partici-
                                                  All participation data are read in or entered
pation data is provided with no obligation
                                                  at the online terminal and transmitted to
on the part of said staff to verify the accura-
                                                  Swisslos. The data is recorded at the
cy of this participation data. Neither the
                                                  Swisslos data processing centre and stored
sales outlet staff nor Swisslos accept any
                                                  and secured on a medium protected with
legal liability in this connection.
                                                  physical or digital safeguards until it is re-
                                                  quired for evaluation. Only participation da-
3.4
                                                  ta stored on the Swisslos host in accord-
The stakes wagered are always automati-           ance with regulatory provisions and for
cally played for the draw(s) that are accept-     which a stake has been paid in accordance
ing entries at the time the participation data    with these Terms and Rules provide entitle-
is submitted. This excludes sports bets. If       ment to take part in the relevant games and
sports bets are placed after closing time,        can form the basis of a claim to a prize. The
these participation requests will be excluded.    quick picks and the Replay number are
                                                  generated and selected in the Swisslos da-
                                                  ta processing centre. With Subito!, pre-se-
                                                  lected entries are purchased and entered
                                                  as play requests.

 4
C. Tickets                                        6.5 Content

                                                  6.5.1 Swiss Lotto, EuroMillions plus
                                                        2nd Chance, Joker and Super-Star
Art. 6   Entry confirmation ticket
                                                  Entry confirmation tickets for participation
                                                  in Swiss Lotto, EuroMillions plus 2nd Chance,
6.1
                                                  Joker and Super-Star contain the following
Only the entry confirmation ticket given to       information in particular:
the player after paying the stake entitles the
                                                  • the participation data
latter to claim a prize.
                                                  • the date and time of receipt of the partici­
6.2                                                 pation data by Swisslos
In the event that the data or predictions         • the two-line identification code
printed on the entry confirmation ticket or
                                                  • for Extra EuroMillions draws, an unam-
replacement ticket could not be stored by
                                                    biguous nine-character combination of
Swisslos in accordance with the regulatory
                                                    letters and numbers (Extra Millions com-
provisions, the player will be excluded from
                                                    bination) per prediction or a correspond-
participating, which measure is in the inter-
                                                    ing section for combinations of letters
est of safeguarding the secure and reliable
                                                    and numbers.
execution of the online products and to
protect the interests of the other players.
                                                  6.5.2 Sporttip
6.3 Handover                                      Entry confirmation tickets contain the fol-
                                                  lowing information in particular:
The player receives an entry confirmation
ticket printed out by the online terminal after   • the participation data
• the participation data have been trans-         • the date and time of receipt of the partici­
  ferred to Swisslos (Art. 5) and                   pation data by Swisslos
• the player has paid the appropriate             • the two-line identification code
  stake (Art. 5).
                                                  • the odds for the bet
6.4 Number of entry confirmation                  • the winning amount for a correct predic-
    tickets                                         tion.
One entry confirmation ticket per player is
issued in accordance with Art. 6.3.

                                                                                             5
6.5.3 Subito!                                     6.6.2 Sporttip and Subito!
Entry confirmation tickets for Subito! con-       As soon as the player receives his entry
tain the following information in particular:     confirmation ticket, he should check that it
                                                  is accurate and complete and in particular
• the participation data
                                                  •   that the participation data printed on the
• the date and time of receipt of the partici­
                                                      entry confirmation ticket are correct
  pation data by Swisslos
                                                  • that the entry confirmation ticket con-
• the two-line identification code.
                                                    tains a legible and complete identifica-
                                                    tion code.
6.5.4
Only entry confirmation tickets with a clear-     6.7 Objections
ly identifiable two-line identification code
                                                  If the player discovers errors or discrepan-
may be used as proof of participation and
                                                  cies on his entry confirmation ticket, he
to claim a prize. This applies to all products.
                                                  should inform the sales outlet staff immedi-
                                                  ately. Sales outlet staff are only authorized
6.6 Verification of the entry
                                                  to correct and re-transmit data if the player
    confirmation ticket by the player
                                                  hands over his incorrect entry confirmation
                                                  ticket to outlet staff for cancellation. Incor-
6.6.1 Swiss Lotto, EuroMillions plus
                                                  rect entry confirmation tickets remain with
      2nd Chance, Joker and Super-Star
                                                  the sales outlet staff. In the case of a Swiss
As soon as the player receives his entry          Lotto Replay entry, it is not possible to can-
confirmation ticket, he should check that it      cel or correct the entry confirmation ticket.
is accurate and complete and in particular
                                                  No complaints or cancellations are possible
• that the participation data printed on the      once the player has left the sales outlet
  entry confirmation ticket are correct           premises. Moreover, all liability on the part
                                                  of Swisslos and the sales outlets is exclud-
• that a Replay number is designated
                                                  ed in the event that cancellation is no longer
  (Swiss Lotto only)
                                                  possible because the cancellation period
• that an Extra Millions combination is           (time limit or closing time) has been exceed-
  printed per prediction made in the case         ed or because the necessary technical
  of an Extra EuroMillions draw                   equipment is no longer available (e.g. due
                                                  to technical problems, or because the sales
• that the entry confirmation ticket con-
                                                  outlet has closed).
  tains a legible and complete identifica-
  tion code.
                                                  6.8 Safekeeping
                                                  The player is responsible for keeping his
                                                  entry confirmation ticket safe in order to be
                                                  able to support a claim in the event of a win

 6
or refund. The ticket should be protected            7.2
from excessive heat to ensure that it re-
                                                     The replacement ticket contains all the in-
mains legible. Only entry confirmation tick-
                                                     formation included in the entry confirmation
ets with a clearly identifiable two-line identi-
                                                     ticket as listed in Art. 7.5. With regard to the
fication code may be used as proof of par-
                                                     status of the replacement ticket and the
ticipation and to claim a prize or refund.
                                                     player’s rights and obligations that derive
Entry confirmation tickets that are not legi-
                                                     from it, the provisions of Art. 7 also apply.
ble are considered void.

6.9 Priority of stored data
                                                     Art. 8   Prize claim ticket
In the event of discrepancies between the
predictions or numbers printed on the entry
                                                     8.1
confirmation ticket and the numbers stored
by Swisslos in accordance with the regula-           To claim a large prize (Art. 13) or a refund,
tory provisions, the latter numbers have             players can ask any sales outlet to generate
priority. In the event of such discrepancies,        and give them a special prize claim ticket by
the provisions of Art. 21.2 shall apply to any       showing their entry confirmation ticket or
claims made by the player.                           replacement ticket. Prize claim tickets ena-
                                                     ble players to claim their prize without giv-
                                                     ing up possession of their entry confirma-
                                                     tion ticket or replacement ticket.
Art. 7   Replacement tickets
                                                     8.2
7.1
                                                     It is the player’s responsibility to immediate-
If a player wins a prize under a subscription
                                                     ly check the accuracy and completeness of
play, he can claim it, whatever the amount,
                                                     the prize claim ticket and in particular
even if the corresponding play is still valid.
                                                     whether the prize claim ticket has a legible
To do so, the player should present the
                                                     identification code. Moreover, the provi-
entry confirmation ticket to validate the
                                                     sions of Art. 7 apply.
claim (i.e. payout of prize, claiming of any
Replay prizes or issuing of a prize claim
                                                     8.3
ticket in accordance with Art. 8) to any
sales outlet or to Swisslos, which will then         As soon as a prize claim ticket has been
give him a replacement ticket. The validity          generated, it becomes the sole document
of the original entry confirmation ticket will       with which a prize may be claimed. The
be transferred to the replacement ticket. If a       right permitted by this document to claim a
further claim is made while a subscription           prize expires when the corresponding data
play is still valid, the replacement ticket itself   are transferred via the sales outlet terminal
can be swapped for a new replacement                 or as soon as the document is presented to
ticket, with validity being transferred from         Swisslos. The provision of Art. 18 remains
the old to the new replacement ticket.               unaffected.

                                                                                                  7
Art. 9   Vouchers                                 tification elements are illegible, for whatever
                                                  reason, cannot be paid out, replaced or re-
9.1                                               imbursed.
Some sales outlets are equipped with
                                                  9.5
self-service terminals. These terminals are
connected online to the central Gaming            Vouchers which are not redeemed within
System, thereby allowing players the same         26 weeks of the date of issue are forfeited
scope to participate in games without the         and used for the charitable purpose to
assistance of sales outlet staff as they          which Swisslos contributes.
would have with the assistance of the staff.
In addition, players can use the self-service
terminals to check prizes and prize payouts
up to a maximum of CHF 1,000. The termi-
nals also issue vouchers.
                                                  D. Prizes

9.2
Sales outlet staff are authorized to ex-          1. General conditions
change vouchers for cash. Players may al-
so use vouchers to pay their stakes either        Art. 10 Presentation of entry
via the sales outlet staff or at the self-ser-            confirmation tickets
vice terminal.
                                                  10.1
9.3
                                                  Players wishing to claim a prize must pro-
Vouchers contain the following information        duce their original entry confirmation ticket
in particular:                                    or most recent replacement ticket (Art. 6
                                                  and 7) in order to validate their claim, or in
• date and time of issue
                                                  the event of a win as described under
• identification code (voucher code)              Art. 13, the prize claim ticket (Art. 8) (proof
                                                  of claim). The entry confirmation ticket is
• value (in Swiss francs)
                                                  valid only until one or more replacement
• expiry date.                                    tickets or prize claim tickets are issued.

9.4                                               10.2
It is the player’s responsibility to immediate-   Swisslos entry confirmation tickets issued
ly check the accuracy and completeness of         to players in a syndicate entitle the holders
the voucher and in particular whether it has      to claim their prize independently, depend-
a legible identification code. Moreover, the      ing on their share of the total stake. Win-
provisions of Art. 6 apply. Altered or dam-       nings are distributed equally among syndi-
aged vouchers on which one or more iden-          cate members.

 8
10.3                                               Art. 11 Deadlines
Entitlement to a prize will be lost if for any
                                                   11.1
reason the entries in the relevant proof of
claim cannot be read by the online system          Prizes can be claimed within 26 weeks of
or if any changes or alterations have been         the prize evaluation (payout release time).
made to these entries. In particular, the
two-line identification code on the proof of       11.2
claim must be clearly identifiable.
                                                   Sporttip bet prizes and refunds can only be
                                                   claimed when the payout of the last sport-
10.4
                                                   ing event listed on the entry confirmation
Entitlement to a prize will also be lost if the    ticket has been approved.
data printed on the proof of claim does not
                                                   A player with a Sporttip ticket entitling him
match the data stored under the same
                                                   to several prizes or refunds must claim
identification code in the Swisslos data pro-
                                                   them all at the same time.
cessing centre. In the interest of safeguard-
ing the secure and reliable execution of
                                                   11.3
draws and win displays and to protect the
interests of all players, only the data held by    Prizes which are not claimed within 26
Swisslos is definitive in determining the va-      weeks of the prize evaluation (payout re-
lidity of prize claims. This applies even if the   lease time) are forfeited and used for the
data stored by Swisslos has “cancelled”            charitable purpose to which Swisslos con-
status.                                            tributes.

10.5                                               11.4
In the Swisslos Contract Territory, prizes         Prizes won from subscription plays must be
can be validated and paid out only on the          claimed within the period specified in Art.
basis of tickets issued by Swisslos in ac-         11.1, calculated from the date of public
cordance with the product-specific Rules of        notification of the prize evaluation out-
Play and Terms and Rules and the present           comes for the draw for which the claim is
Rules of Play and Terms and Rules for par-         being made.
ticipation via sales outlets. Prizes won in the
Swisslos Contract Territory cannot be              2. Prizes
claimed in the Loterie Romande Contract
Territory, nor can EuroMillions prizes be          Participants below the mandatory minimum
claimed in the Contract Territory of another       age have no entitlement to the reimburse-
EuroMillions Lottery Organization.                 ment of their stakes or the payout of wins.

                                                                                             9
Art. 12 Prizes up to a maximum of                  Swisslos. For reasons of security, the player
        CHF 1,000                                  is therefore advised to send these docu-
                                                   ments by registered letter. To claim the
12.1                                               payout of any prizes or otherwise redeem
                                                   them, the player must enter his first name
Single prizes up to max. CHF 1,000 can be
                                                   and last name, his full address and details
claimed by producing the entry confirma-
                                                   of a payment account held in his name in
tion ticket (Art. 7) or the replacement ticket
                                                   the space provided on the reverse side of
(Art. 7) at any sales outlet in the Swisslos
                                                   the entry confirmation ticket or replacement
Contract Territory, subject to said outlet
                                                   ticket.
having the necessary liquidity. Subito! priz-
es may only be claimed at Subito! sales            For prizes of CHF 25,000 and more or for
outlets.                                           Subito! and sports bets including PMU of
                                                   CHF 5,000 or more, the winner must pro-
12.2                                               vide details of his date of birth and national-
                                                   ity as well as his last name, first name and
Prizes as described under Art. 12.1 may be
                                                   address and must also confirm that he is
claimed directly from Swisslos by submit-
                                                   the beneficial owner of the prize. Payout will
ting the original proof of claim. The player
                                                   not take place until these conditions have
bears the risk involved in duly submitting
                                                   been met.
the proof of claim to the head office of
Swisslos. For reasons of security, the player      Prizes of over CHF 1,000,000 are subject to
is therefore advised to send these docu-           withholding and income tax.
ments by registered letter. To claim a prize
payout, the player must enter his first name       Examples:
and last name, his full address and pay-
                                                   •	
                                                     Winnings of CHF 1,000,000: exempt
ment details in the space provided on the
                                                     from withholding and income tax
reverse side of the entry confirmation ticket
or replacement ticket or on the front of the       • Winnings of CHF 1,050,000:
prize claim ticket.
                                                      •	
                                                        CHF 1,000,000 exempt from with-
                                                        holding and income tax
                                                      •	
                                                        CHF 50,000 subject to withholding
Art. 13 Prizes over CHF 1,000
                                                        and income tax
Single prizes of over CHF 1,000 can only be
                                                   Withholding tax of 35% is deducted on the
claimed from the head office of Swisslos by
                                                   payout of prizes of over CHF 1,000,000.
producing either the original of the entry
                                                   Winners receive a withholding tax certificate
confirmation ticket (Art. 6) or of the replace-
                                                   for the portion of their prize on which with-
ment ticket, if there is one, (Art. 7) or of the
                                                   holding tax is levied.
prize claim ticket (Art. 8). Moreover, the
provisions of Art. 10.4 apply. The player
bears the risk involved in duly submitting
the proof of claim to the head office of

10
3. Replay prizes (Swiss Lotto)                    15.2
                                               Once Swisslos has received and processed
Art. 14 Claiming prizes at sales               the proof of claim and the ticket’s term of
        outlets in the Swisslos                validity has expired, the player is automati-
        Contract Territory                     cally allocated the number of Replay quick
Replay prizes (winnings as free quick pick     picks that he has won and these are en-
games) can be claimed at any sales outlet      tered in a subsequent Swiss Lotto draw.
in the Swisslos Contract Territory upon pro-   The player receives a letter confirming en-
duction of the entry confirmation ticket­ try, which contains the following information
(Art. 6) or replacement ticket (Art. 7). When  in particular:
the relevant proof of claim has been read in   • the number of quick picks won
at the online terminal, the player is automat-
ically allocated the number of Replay quick    • the quick picks generated by the Swisslos
picks that he has won and these are en-            data processing centre
tered in the next Swiss Lotto draw. The        • if applicable, the number of the system
online terminal then prints out a new entry        selected by the player and with which
confirmation ticket, which is handed to the        the Replay prize was won
player. When presented with an entry con-
firmation ticket or replacement ticket that    • the Replay number produced by the
entitles the player to one or more Replay          Swisslos random generator
prizes, any sales outlet in the Swisslos Con-  • the date of the next draw in which the
tract Territory will, in accordance with the       player’s Replay prize will be entered.
above provisions, automatically give a Re-
play prize that has been won on a Swiss
Lotto and/or Joker game and will print out
                                               4. Prize payout
a prize claim ticket.

                                                  Art. 16 From sales outlets in the
                                                          Swisslos Contract Territory
Art. 15 Claiming prizes at Swisslos
                                                  16.1
15.1
                                                  On behalf of Swisslos and in compliance
Players can also redeem their Replay prizes       with their payment obligation, sales outlets
directly with Swisslos by sending in the          in the Swisslos Contract Territory will, sub-
original entry confirmation ticket or replace-    ject to the available liquidity, pay out prizes
ment ticket. The player bears the risk in-        claimed from them (Art. 12.1) to the holder
volved in duly submitting the proof of claim      of a valid proof of claim.
to the head office of Swisslos. For reasons
of security, the player is therefore advised to
send these documents by registered ­letter.

                                                                                             11
16.2                                             17.3
The provisions of Art. 14 apply to the pay-      If a player claims to have sent a prize claim
out of Replay prizes.                            ticket printed out by a sales outlet in the
                                                 Swisslos Contract Territory to the Swisslos
                                                 head office and it has failed to arrive, and if
                                                 the player is able to furnish the associated
Art. 17 By Swisslos
                                                 entry confirmation ticket or replacement
                                                 ticket, this can be used in place of the prize
17.1
                                                 claim ticket. As soon as the ticket’s term of
In the case of                                   validity expires (Art. 12), the prize payout or
                                                 refund will be made to the holder who sub-
• prizes up to a maximum of CHF 1,000
                                                 mitted this alternative proof of claim, unless
  claimed directly from Swisslos (Art. 12.2)
                                                 the original proof of claim reappears else-
• prizes over CHF 1,000 (Art. 13), and           where. In this case, the provisions of Art. 18
                                                 apply.
• Replay prizes (Art. 15),
Swisslos is deemed to have met, and been
released from, its obligation to pay prizes or
                                                 Art. 18 Disputes about entitlement
award one or more Replay quick picks
                                                         to prizes
when it makes a payment or an award to
the holder of a valid proof of claim.            If, prior to payout of a prize or redemption of
                                                 a Replay quick pick, Swisslos should re-
17.2                                             ceive information that entitlement to a proof
                                                 of a claim has been contested, it is author-
Payment of legally valid cash prizes and re-
                                                 ized to suspend the payout or redemption
funds claimed in good time will be made in
                                                 and grant the claimant a deadline by which
accordance with the written instructions of
                                                 to assert his superior right or prove that the
the holder of a valid proof of claim (Art.
                                                 question of entitlement to the proof of claim
18.1) within 30 days of receipt of said proof.
                                                 warrants court proceedings.
In the case of legally valid Replay prizes
                                                 Swisslos will make a final decision on the
claimed in good time, quick picks will be
                                                 basis of the evidence presented. If the
awarded within 30 days of the date of re-
                                                 claimant makes the outcome dependent on
ceipt by Swisslos of the relevant proof of
                                                 court proceedings, Swisslos will wait until
claim in the form of a written confirmation of
                                                 the court has issued a final and absolute
entry as described under Art. 15.2. The
                                                 ruling.
awarded quick picks will be sent to the ad-
dress of the holder who submitted the valid
proof of claim (Art. 15.1).

12
E. Refunds, liability, promotions                (Art. 10) cannot be honoured on presenta-
   and final provisions                          tion (see in particular Art. 5 and 10.3), the
                                                 liability borne by Swisslos shall be limited to
                                                 reimbursement of the player’s stake, or
Art. 19 Refunds
                                                 awarding a replacement Replay quick pick.
The above provisions on the claiming (Art.       In such cases, any further liability on the
12 to 15) and payout (Art. 16 and 17) of         part of Swisslos or a sales outlet is exclud-
prizes shall also apply to refund claims aris-   ed. In cases where the problem relates
ing from participation in Sporttip bets. Re-     solely to a Replay number, there is no enti-
funds are not subject to withholding tax.        tlement to a refund or replacement.
They can be claimed either from a sales
                                                 The stake is reimbursed or the replacement
outlet in the Swisslos Contract Territory (up
                                                 Replay quick pick is awarded on condition
to CHF 1,000) or directly from Swisslos.
                                                 that the player furnishes proof of due partic-
Claims for refunds must be made within 26
                                                 ipation in a game. No reimbursement or re-
weeks of the date of public notification of
                                                 placement will be provided if a ticket has
the prize evaluation outcome. Otherwise
                                                 been tampered with in any way (Art. 10.3).
they are forfeited and used for the charita-
                                                 Where the problem relates only to the Re-
ble purpose to which Swisslos contributes.
                                                 play number, there is no right to a refund or
                                                 replacement.

Art. 20 Liability of Swisslos                    20.3
                                                 The player bears the risk involved in duly
20.1
                                                 submitting the proof of claim to the head
It is the sole responsibility of the player to   office of Swisslos. Under no circumstances
ensure that the participation data printed on    will Swisslos accept any liability should a
the entry confirmation ticket are correct.       proof of claim fail to arrive at its head office.
The liability of Swisslos, especially in those   The provisions of Art. 17.3 remain unaffect-
cases referred to in Art. 3.3, is excluded       ed.
whatever the legal grounds.

20.2
                                                 20.4
If for any reason the participation data can-
                                                 Once the results of each draw are an-
not be forwarded to or stored at Swisslos
                                                 nounced, Swisslos publishes the estimated
such as to allow holders of an entry confir-
                                                 top-ranking prize payout for the following
mation ticket or replacement ticket to claim
                                                 draw via the electronic information chan-
their prize in accordance with these Rules
                                                 nels (ISP, Internet, online terminals) and by
of Play and Terms and Rules for participa-
                                                 means of a press release. The estimated
tion via sales outlets, or if for any reason a
                                                 top-ranking prize payout is referred to as
fundamentally valid entry confirmation tick-
                                                 the “jackpot” and is non-binding. No war-
et or replacement ticket or prize claim ticket

                                                                                              13
ranty is given for the information provided.      Art. 22 Final provisions
Liability as regards incorrect publication of
the jackpot is excluded.                          22.1
                                                  These Rules of Play and Terms and Rules
                                                  enter into force on 1 January 2019. There-
Art. 21 Promotions                                after, all previous provisions issued are no
                                                  longer valid. Swisslos reserves the right to
In association with its promotions or adver-
                                                  amend these Rules of Play and Terms and
tising events (hereinafter collectively known
                                                  Rules for participation via sales outlets.
as “promotions”), Swisslos reserves the
right to give promotional prizes to players or
                                                  22.2
to enter players into a draw for promotional
prizes if they fulfil the criteria laid down by   Where the English, French or Italian version
Swisslos for that particular promotion. Play-     of these Rules of Play and Terms and Rules
ers who participate at a sales outlet will be     deviates from the German version, the Ger-
entitled to receive these promotional prizes      man version alone is binding.
in accordance with the criteria established
by Swisslos. Swisslos determines the type         22.3
of promotion, its duration, the sales outlets
                                                  These Rules of Play and Terms and Rules
which will participate in the promotion, the
                                                  (including any addendums) can be ordered
promotional prizes to be offered and the
                                                  from Swisslos, P.O. Box, 4002 Basel, or
criteria for entry. Players who have not been
                                                  downloaded from the official website at
considered for a promotion cannot insist on
                                                  www.swisslos.ch.
taking part. Players cannot reject the pro-
motional prizes offered to them. Promotion-
al prizes offered cannot be exchanged or
paid out in cash. They are also non-trans-
ferable and may not be sold, auctioned or
given away to third parties (excluding non-
cash prizes). Promotional prizes can only
be used during the time in which the par-
ticular products are valid.

                                                                                  TB POS E / 1.2019

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