TEAMVIEWER MARKETING STRATEGY UPDATE - 30 MARCH 2021
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TeamViewer Marketing Strategy Update 30 March 2021
Important Notice This presentation as well as any information communicated in connection therewith (the "Presentation") contains information regarding TeamViewer AG (the "Company") and its subsidiaries (the Company, together with its subsidiaries, "TeamViewer"). It is being provided for informational purposes only and should not be relied on for any purpose and may not be redistributed, reproduced, published, or passed on to any other person or used in whole or in part for any other purpose. All stated figures are unaudited. Certain statements in this presentation may constitute forward looking statements. These statements are based on assumptions that are believed to be reasonable at the time they are made, and are subject to significant risks and uncertainties, including, but not limited to, those risks and uncertainties described in TeamViewer's disclosures. You should not rely on these forward-looking statements as predictions of future events and we undertake no obligation to update or revise these statements. Our actual results may differ materially and adversely from any forward-looking statements discussed in these statements due to several factors, including without limitation, risks from macroeconomic developments, external fraud, lack of innovation capabilities, inadequate data security and changes in competition levels. The Company undertakes no obligation, and does not expect to publicly update, or publicly revise, any forward-looking statement, whether as a result of new information, future events or otherwise. All subsequent written and oral forward-looking statements attributable to it or to persons acting on its behalf are expressly qualified in their entirety by the cautionary statements referred to above and contained elsewhere in this Presentation. This document contains certain alternative performance measures (collectively, “APMs”) including billings and Adjusted EBITDA that are not required by, or presented in accordance with, IFRS, German GAAP or any other generally accepted accounting principles. TeamViewer presents APMs because they are used by management in monitoring, evaluating and managing its business and management believes these measures provide an enhanced understanding of TeamViewer’s underlying results and related trends. The definitions of the APMs may not be comparable to other similarly titled measures of other companies and have limitations as analytical tools and should, therefore, not be considered in isolation or as a substitute for analysis of TeamViewer’s operating results as reported under IFRS or German GAAP. APMs such as billings and Adjusted EBITDA are not measurements of TeamViewer’s performance or liquidity under IFRS or German GAAP and should not be considered as alternatives to results for the period or any other performance measures derived in accordance with IFRS, German GAAP or any other generally accepted accounting principles or as alternatives to cash flow from operating, investing or financing activities. TeamViewer has defined each of the following APMs as follows: “Billings” represent the (net) value of goods and services invoiced to customers in a given period if realization is probable – it is defined as revenue adjusted for change in deferred revenue P&L-effective; “Adjusted EBITDA” means EBITDA, adjusted for P&L-effective changes in deferred revenue as well as for certain special items relating to share based compensations and other material items that are not reflective of the operating performance of the business. This document also includes further certain operational metrics, such as Net Retention Rate, and additional financial measures that are not required by, or presented in accordance with IFRS, German GAAP or any other generally accepted accounting principles (collectively, “other financial measures”). TeamViewer presents these operational metrics and other financial measures for information purposes and because they are used by the management for monitoring, evaluating and managing its business. The definitions of these operational metrics and other financial metrics may not be comparable to other similarly titled measures of other companies and have limitations as analytical tools and should, therefore, not be considered in isolation or as a substitute for analysis of TeamViewer’s operating results, performance or liquidity as reported under IFRS or German GAAP. TeamViewer has defined these operational metrics and other financial measures for information purposes as follows: “Net retention rate (NRR)” means annual recurring billings of existing subscription customers during the period considered less gross value churn plus billings from upselling and cross-selling, including foreign exchange effects and expiring discounts, as a percentage of annual recurring billings in the previous period; “Levered free cash flow” (FCFE) means net cash from operating activities less capital expenditure for property, plant and equipment and intangible assets (excl. M&A), payments for the capital element of lease liabilities and interest paid for borrowings and lease liabilities; and „Net Leverage“ means the ratio of net financial debt (sum of interest-bearing loans and borrowings, current and non-current, less cash and cash equivalents) to Adjusted EBITDA. 2 TeamViewer Marketing Strategy Update
Executive summary
Growth
Our growth strategy delivers: Billings to more than double until 2023 to reach €1bn
strategy
Investment
Reaching the next level: We invest in brand equity to become a truly global tech brand and to unlock our full
in
business potential
brand equity
Further expand
Building on our success: Our new marketing strategy accelerates our enterprise customer and personal user
into all customer
expansion in all key markets to grow stronger for longer
segments
Our focused approach: Global sports partnerships with top teams, emotional storytelling and new use case
Global sports
partnerships opportunities as cornerstones of the strategy:
▪ Principal partner of Manchester United: # 1 sports, # 1 league and # 1 club in terms of global reach
with #1 teams
▪ Team partner of Mercedes-Benz F1 and FE: # 1 motor sports, fastest growing sports and # 1 team in terms of reach
Our growth ambition: Sports partnerships to foster ≥ 25% annual billings growth after 2023, leading to extra
Growth
billings of around €150m in 2025. At the same time, we maintain best-in-class adjusted EBITDA margin levels
ambition
and continue to drive our existing growth initiatives, including selective tuck-in acquisitions
3 TeamViewer Marketing Strategy Update
2020 saw a transformation of TeamViewer along all growth dimensions
2018 2020 2023
€230m €460m €1bn
Billings Billings Billings
Full Enterprise AR INDUSTRIAL
Digitalization Platform IoT
ENTERPRISE
Selective M&A
Global SME
Industrial verticals
Full Customer Coverage
SoHo
Increasing enterprise footprint
PERSONAL
New use cases & products
Global
27% Total addressable market growth expansion
Use case expansion Use case expansion
4 TeamViewer Marketing Strategy Update
Through organic R&D and selected M&A we created a solutions portfolio
across the entire customer value chain
Product
Manufacturing Supply Chain Corporate Sales Service
Development
Shared Internet of Things Asset Monitoring Customer Repair &
Workspace AI & Robotics & Management Engagement Maintenance
Work From Training & Quality Customer Customer
Automated Shopfloor / Warehouse
Anywhere Assurance Interaction Support
Very attractive opportunities to tap into adjacent addressable markets
5 TeamViewer Marketing Strategy Update
Brand building as the obvious next growth engine…
DOMINATE the clutter POSITION the solutions GAIN pricing power BUILD relationships
Awareness Consideration Purchase Re-Purchase/ Loyalty
Gain global unaided Foster brand values, Gaining pricing power Long term business (Re-
awareness & significantly relevant success stories from premium Purchase) based on
revive ecosystem and quality perception to positioning, through relevant innovation,
position the solutions significant customer repeated performance
portfolio access and lead proof points
generation
All major tech players have started to
build significant brand equity at one
moment in their life cycle
6 TeamViewer Marketing Strategy Update
….with proven impact according to numerous studies
Long-term impact of brand building Brand reaches new and future target groups
• Brand drives long-term sales growth vs. sales activation / performance • Broader targeting, combined with
marketing that focus on short-term commercial success* • emotional messaging leads to
• Brand lowers activation costs and increases overall efficiency • better recall and build up of
• awareness of future buyers 90-95% of B2B
customer out of
market
5-10% of B2B
customer are in
market
Time
• Brand is a distinctive asset that
protects better against competition
COMPETITIVE
• helps to acquire and retain top talent
ADVANTAGE
• opens doors to relevant
• Large profit growth
stakeholders
predominantly driven by MEETING
TALENT RECEPTIVENESS
emotional activation the ACQUISITION • decreases pricing sensitivity,
longer the campaign which can drive profitability
duration*
Emotional campaigns outperform pure rationale Brand equity creates many ancillary advantage
Source: Les Binet and Peter Field: Media in Focus Marketing Effectiveness in the Digital Era, IPA
7 TeamViewer Marketing Strategy Update
The new TeamViewer global Marketing framework
Anyone Anything Anywhere Anytime
PERSONAL SoHo SME ENTERPRISE INDUSTRIAL
Truly global
presence
#1 Global DEMOCRATIZING IT & AR
AWARENESS
Emotional
appeal sport
sponsoring ENABLING THE DIGITAL ENTERPRISE (OT)
Local
activation
Thematic
CONSIDERATION
education Premium Exclusive Display Advertising Digital Content Hubs
Digital
Product Advertising
information
Lead
generation Digital
PURCHASE
In-product Advertising & Search Engine Lead Creation &
Performance
Conversion Marketing & Advertising Nurturing
One-click Marketing
conversion
8 TeamViewer Marketing Strategy Update
Global sports partnerships with #1 teams combine all relevant
marketing tactics under one umbrella
Global sports partnerships
• Unrivalled global reach and awareness • “In-built” content creation, relevant and “must-see” • Enterprise relationship building
• Presence across all relevant media, online and • Players and managers as testimonials • Joint use case discovery and development
offline • Multiple activation opportunities
Testimonial Integrations Media advertising
• Emotional • Technology and innovation driven • Wide variety of channel and partnering options
• Story-telling • Trust through “word-to-mouth” promotion within • Combination of digital marketing and exclusive
• Instant credibility if executed well the ecosystem display advertising
• Strong localization possible • Enterprise pipeline creation • Specific story-telling & regional diversification
• Attractive for partners
• Direct billings impact
Global strategic partnerships combine all relevant tactics
Make our DNA tangible Be “Global” Strategic change Make Decision Makers Acquire large accounts, Gain & retain attraction
Passion, Diversity, Trust, through gaining more from IT Remote & Personal users aware compete in an active with employees and
Simplicity, Security, global (at)traction and Access/Support to the full of our solutions and market while securing out recruiting candidates
Customer First visibility in the markets Enterprise & Industry Partner innovation capabilities long-term growth
9 TeamViewer Marketing Strategy Update
We ran a competitive due diligence process to assess various sports
assets
Timing & Visibility Ample Opportunities Global Relevance Pick a Winner Pick our Partner
Local Göppingen sports
sponsoring as first
valuable experience
Handball world cup &
media ads made us
visible
Review and rejection of Project Expert Board
various opportunities team Advisor
COVID has created “free”
spots in high-end assets
Technology partners are
in great demand
Learning & Research Selection Negotiation
10 TeamViewer Marketing Strategy UpdateBased on quantitative analysis we decided to pick assets that clearly
stand out 2,799
Global sport followers (m) … 87m average TV
1,062
797 774 639 634
viewing audience per
590 572 480 426 race
the worlds most
broadcasted sports … as only truly global
league with 179 sports series with 23
countries contracted races in 22 countries on
all continents
ManUnited 100% 98% of fans can name
TV 32% the shirt partner, high dominant team with 7
Print 19%
ROI*
marketing ROI titles since 2014
Radio 16%
Online 12%
Out of home 9% >20% of the Manchester 48 CEOs attended last
United’s 1.1bn fan base Mercedes AMG Executive
New York
are business decision Summit
Yankees Following maker
Digital Engagement
Los Angeles Partnership Buzz
Lakers TV Audience
Manchester
287m e-sport matches > 50 technology & software
United played with Manchester player as Formula 1 and
United Team Formula E partner
11 TeamViewer Marketing Strategy Update *relative comparison, normalized to ManUnited as 100%These partnerships offer ample new use case opportunities
Connecting Teams Real-time Assistance
of Heavy Equipment
Large Scale Secure & Device
Deployments Agnostic Remote
Access
Fan Engagement
IoT Monitoring of
Critical Assets
AR Physiotherapy &
Injury Prevention
Remote Vehicle
Diagnostics & Fleet
Virtual Stadium Access Management
Virtual Behind the
AR Enhanced Trainings Scenes Access
12 TeamViewer Marketing Strategy UpdateTeamViewer proudly presents…
Video 14 TeamViewer Marketing Strategy Update
Triple #1: The number one sport. The number one league.
The number one club
Football is the #1 sport in The Premier League is the Manchester United is the #1
the world #1 league in the world sports team in the world
Source: Kantar
15 TeamViewer Marketing Strategy UpdateManchester United is the most popular club in the world
> 3,000,000,000 ANNUAL CUMULATIVE TV AUDIENCE
AMERICAS EMEA APAC
74M 296.1M 731.7M
FANS AND FOLLOWERS FANS AND FOLLOWERS FANS AND FOLLOWERS
Sport follower growth in USA (2012-19) The #1 League in EMEA Football is the #1 Sport in APAC
100% 100%
45% 75%
48% 46% 46% 45%
22% 41% 37% 37% 33% 29%
14%
9% 8%
4%
Football Basketball American Tennis Swimming Ice Hockey Baseball Premier League La Liga Serie A Bundesliga Football Badminton Basketball Tennis Cricket Motosport Swimming esports
Football -7%
Premier League rights in the US have An institution of European football 1st sports club to reach 10m Sina Weibo
doubled in value in the last cycle followers
Most subscribed football channel in the UK
MU broke record attendance for a US Launch of Harves entertainment centres
football (soccer) game to engage with fans locally in China
Source: Kantar, Futures Sport + Entertainment, Sportcal, Manchester United Data, Sina Weibo
16 TeamViewer Marketing Strategy UpdateA global brand that transcends sports and entertainment
MANCHESTER UNITED
• #1 Fan base vs. Top 10 other
teams
BRANDING/ MARKETING ASSETS
• Principal Partner & official shirt
partner, exclusive within the
product category
6th shirt partner in the One of the top-selling The most iconic football
club’s 143 year history shirts globally club shirt in the world
FANBASE
• 1.1bn fans and followers
LOCAL FAN
THE PHYSICAL PRESS DIGITAL GAMING: PARTNER
BROADCAST & CSR
SHIRT & RETAIL COVERAGE PLATFORMS FIFA & PES ENGAGEMENT ACTIVATION
17 TeamViewer Marketing Strategy UpdateStrategic partnership to accelerate our brand equity building
GROW DRIVE ENTERPRISE CUSTOMER DRIVE
GLOBAL BRAND MARKET GROWTH ENGAGEMENT BRAND AFFINITY
AWARENESS CONSIDERATION PURCHASE LOYALTY
• Shirt branding • Social Media, Podcast, MUTV • Access to Senior • B2B Case Studies
• LEDs • Top players brand Management • TeamViewer Innovation hub
• Interview backdrop ambassadors • VIP hospitality & experiences • Sustainability & Equality
• Stadium branding • Specific market strategies for • Access to OT & club locations Programmes
• Concourse branding China, India, Japan, USA • Player of the Year Awards • Experiential assets
• Digital exposure • Infinite content creation • China entertainment centres
• Powerful TeamViewer • B2B Case Studies
showcases
18 TeamViewer Marketing Strategy UpdateManchester United offers unparalleled social media activation
• Over 174m social media connections
• 8.7x more Facebook connections
than the New York Yankees
• More Facebook connections than
NBA, NFL, NHL, MLB combined
• Fastest sports club to reach 3m
YouTube subscribers
• #1 sports app in 100 markets globally
19 TeamViewer Marketing Strategy UpdateAccelerating brand impact for TeamViewer across global media
• 2,346 Global News Articles
• 500+ News Articles in the
US alone
• 195m views of News Stories
across all markets
Source: Meltwater, CoverageBook
20 TeamViewer Marketing Strategy UpdateDelivering awareness growth for TeamViewer amongst fans
globally from Partnership Announcement
54%
50%
39%
19% 20%
17%
USA APAC Global
Pre Awareness Post Awareness
21 TeamViewer Marketing Strategy UpdatePartners achieved very positive results in both brand and
financial metrics from year 1 of the partnership
Revenue “It represents great exposure. Manchester United provides
us with a global stage, including here in the U.S. That’s rare.”
TIM MAHONEY, CMO
1.95
“2007 was a landmark year for the AIG brand, with the
MUFC sponsorship helping drive global awareness and
1.21 recognition to unprecedented levels.”
1
AIG ANNUAL REPORT
“When you say “Sharp” to people today many of them either
bring up Manchester United or microwave ovens that have
lasted for 20 years. Since we stepped away from
Manchester United the awareness of Sharp has fallen.”
Pre-Partnership Year 1 Partnership
to-date/Duration MARTIN ARNOLD, COMMUNICATIONS MANAGER
22 TeamViewer Marketing Strategy UpdateMatch Day and
Ticketing
Support
Connecting Behind the
Network of Scenes Access
Club Locations for Fans
Countless
partnership
options
IoT
AR Based
Monitoring of
Injury
based Stadium
Equipment
Prevention &
Enhancing Rehabilitation
on use case and Cameras
Business
discovery Processes and
Digitalize
Workplace
23 TeamViewer Marketing Strategy UpdateVideo 24 TeamViewer Marketing Strategy Update
Proudly presents
A unique partnership with one of the world‘s most
powerful automotive brands across two of the most
technically advanced sports, Formula 1 and Formula E
W I N N E R O F T H E L A S T S E V E N
F O R M U L A O N E W O R L D C H A M P I O N S H I P S
#1
F O R T E A M
#1
F O R T E A M
S P O N S O R F A N S O C I A L
E X P O S U R E E N G A G E M E N T
#1
F O R T E A M
#1
F O R T E A M
S O C I A L M E D I A S P E C T A T O R
E X P O S U R E P A S S I O N
2 0 1 4 2 0 1 5 2 0 1 6 2 0 1 7 2 0 1 8 2 0 1 9 2 0 2 0
26 TeamViewer Marketing Strategy UpdateMercedes
Formula 1 is one AMG Formula
of the most 1 partnership
watched annual | snapshot
sports in the world.
Delivering unrivalled reach and frequency
23
COUNTRIES HOST F1 GRAND
PRIX EVENTS
170
TERRITORIES BROADCAST F1
ACROSS THE GLOBE
87m
AVERAGE TV VIEWING
AUDIENCE PER GRAND PRIX
1.5bn
ANNUAL CUMULATIVE
GLOBAL AUDIENCE
35,259
TOTAL BROADCAST
HOURS IN 2020
27 TeamViewer Marketing Strategy UpdateThe Mercedes-AMG Petronas Formula 1 Team
enjoys the largest social media following and
greatest share of TV broadcast
LARGEST TEAM SOCIAL MEDIA % S H A R E O F T V C O V E R A G E
FOLLOWING IN FORMULA ONE ( 2 0 2 0 S E A S O N )
199m
TOTAL SOCIAL MEDIA
ENGAGEMENTS IN 2020
4.3bn
MERCEDES F1 TOTAL REACH
IN 2019. 54% INCREASE
YEAR ON YEAR.
28 TeamViewer Marketing Strategy UpdateMercedes-AMG Petronas F1 Team partnership
Snapshot
P R O M I N E N T O N C A R B R A N D I N G
29 TeamViewer Marketing Strategy UpdateMercedes-AMG Petronas F1 Team partnership
Snapshot
L O N G T E R M M U L T I - D R I V I N G S U P P O R T E D B Y A
Y E A R P A R T N E R S H I P M O T O R S P O R T V A R I E T Y O F O N - T E A M
A S T H I R D M O S T S U S T A I N A B I L I T Y B R A N D I N G P O S I T I O N S
P R O M I N E N T P A R T N E R
E X T E N S I V E S U I T E
O F B R A N D I N G &
M A R K E T I N G A S S E T S
“ M O N E Y C A N ’ T B U Y ” -
E N T E R P R I S E E V E N T S
30 TeamViewer Marketing Strategy UpdateMercedes-AMG Petronas F1 Team partnership
Snapshot ESG
31 TeamViewer Marketing Strategy UpdateFormula E
One of the fastest growing sports in the world
NEW YORK DIRIYAH
R A C I N G F U L L Y
E L E C T R I C C A R S
SEOUL
I N C I T Y - C E N T R E
PARIS
L O C A T I O N S
LONDON
C U M L U A T I V E
BERLIN
A U D I E N C E O F 4 1 0 M
1ST
MERCEDES EQ FE TEAM
CURRENT POSITION IN
FORMULA E DRIVER’S
CHAMPIONSHIP ROME
SANYA
2ND MEXICO CITY
MONACO
MERCEDES EQ FE TEAM
CURRENT POSITION IN
FORMULA E CONSTRUCTOR’S
CHAMPIONSHIP
SANTIAGO
32 TeamViewer Marketing Strategy UpdateMercedes-EQ Formula E Team partnership
Snapshot
P R O M I N E N T O N - C A R
I D E N T I T Y C O M B I N E D W I T H
A V A R I E T Y O F O N - T E A M
E X T E N S I V E S U I T E B R A N D I N G P O S I T I O N S
O F B R A N D I N G /
M A R K E T I N G
A S S E T S
V I P E V E N T S &
H O S P I T A L I T Y A T
E - P R I X
M U L T I - Y E A R
P A R T N E R S H I P
D R I V I N G T H E
F U T U R E O F
S U S T A I N A B L E
M O B I L I T Y
33 TeamViewer Marketing Strategy UpdateFormula 1 and Formula E
Significant opportunities for further OT use case
development between top-class engineering teams
EXISTING INTEGRATION
• F1 Team is already using TeamViewer as of today for remote access
and operations on the racetrack and in headquarters
MULTIPLE ENGAGEMENT OPPORTUNITIES
• Position TeamViewer’s large product portfolio for IoT & Asset
Management
• Augmented Reality Supported inspection, maintenance and technician
training
• Augmented Reality Experience for fans that can’t attend the event
• Life Customer Engagement through Chat / Video with fanbase
• Behind the scenes reports – let fans get close to the drivers and crew
• Digitalize F1 and act as role model for further use cases
34 TeamViewer Marketing Strategy UpdateMotorsport targets the right audience
for Team Viewer and on-track
success drives increased brand value
B R A N D VA LU E ( U S D B I L L I O N S )
S O U R C E : I N T E R B R A N D
7 year Championship
Relevant Target Audience winning sequence
commences
Mercedes F1 fans are more likely to be
C-suite executives than
4,75 x the general population in the US
2x the general population in UK
2,8 x more likely to have a final decision in
relation to IT processes
35 TeamViewer Marketing Strategy UpdateFinancial Impact & Growth Ambition
Adj. EBITDA margin will remain best-in-class. Growth initiatives
to benefit from Marketing step-up and therefore...
New marketing budget complementary to R&D and Sales TeamViewer S&M model very attractive compared to
Expansion Peers
New 2021 budget increased by additional marketing Peer 1
expenditure Peer 2
Additional spend within financial envelope - no external funding Peer 3
required Peer 4
Peer 5
Investments in sales and R&D to continue
Peer 6
M&A strategy of selective bolt-on acquisitions unchanged –
Peer 7
potential margin dilution reflected in projected margin
Peer 8
Capex plan unaffected Peer
Peer 9
Average
TeamViewer maintains best-in-class adj. EBITDA margin TMV FY 21E ~13% ~15% ~28% 40%
among high growth peers
Peer 10
TMV FY 18-20A 12% 7% 19%
Peer 11
0% 10% 20% 30% 40% 50%
1 Selected
Sales as % of billings Marketing as % of billings
peers incl. Atlassian, CrowdStrike, DataDog, Okta, RingCentral, salesforce, ServiceNow, Slack, Workday Zoom, ZScaler
2 FY18-20 avg. sales and marketing expenses excl. share-based compensation as percentage of FY18-20 average revenue (billings in case of TeamViewer)
37 TeamViewer Marketing Strategy Update...resulting in higher and longer growth 2023 - 2025 and beyond -
significant value creation upside
Incremental billings
• Incremental billings from 2023 onwards
• Continued growth trajectory with annual
Billings
≥ €1.0bn
growth of ≥ 25% after 2023
• Expecting c.€150m incremental billings
€585 - 605m
in 2025
Partnership impact Growth impact
Adj. EBITDA
• Margin expansion potential from 2024
• Positive adj. EBITDA impact accelerating
€286 - 309m1 from 2025
~50%
49 - 51% ~50%
1 2021adj. EBITDA margin outlook 49-51% multiplied by 2021 billings
outlook
2021 2022 2023 2024 2025 2026
38 TeamViewer Marketing Strategy UpdatePartnership expenses partially absorbed by strong billings growth
FY 2021E Long-term ambition
Billings:
Growth ≥ 25% p.a.
after 2023
2021 Billings:
€585 – 605m
Marketing ~15% of billings: Marketing in % of billings:
~13% - 14%
Marketing ~13% of billings:
~7% ~8%
sports1 other1
< other
sportssports
other
~8%
~6%
1 based on pro-forma full year 2021 effect
39 TeamViewer Marketing Strategy UpdateIncreased long-term growth opportunity
2021 adj. EBITDA outlook updated to reflect near term marketing expenditure
Previous 2021 Outlook Updated 2021 Outlook Long-term growth ambition
Billings €585 – 605m €585 – 605m Grow ≥ 25% p.a. after 2023
(non-IFRS)
Revenue €525 – 540m €525 – 540m
(IFRS)
Adj. EBITDA Margin 55 – 57% 49 – 51%
Margin expansion potential from 2024
(non-IFRS, as % of Billings) due to scale effects
• 2021 outlook assumes USD/EUR exchange rate of • Existing comprehensive growth plan and additional
1.20 and broadly stable other currencies marketing initiatives to underpin strong growth across
• Billings outlook 2021 corresponds to 29 - 33% growth customers segments
at constant currencies • Enterprise billings expected to approach 40% of total
• Adj. EBITDA margin updated solely due to step-up in billings
marketing spend. Sales and R&D investments to • Adj. EBITDA margin projected to remain at around 50%
continue within financial model until 2023. This takes further dilutive bolt-on M&A into
account
40 TeamViewer Marketing Strategy UpdateQ&A 41 TeamViewer Marketing Strategy Update
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