The Education Support Team - University of Exeter

The Education Support Team
The Education Support Services (ESS) Team is based in the
Peter Chalk Building and virtually.

• We are here to assist with administrative support relating to
  your programme of study

• Opening hours 08:15-17:00 phone and online, 09:00 –
  17:00 in person during term time

• At this current time, please do try our online services for
  support wherever possible

• All email enquiries via info.peterchalk@exeter.ac.uk

We are here to support you ……

                                                             Mark Collation and
                               Individual learning
                                                                   entry
Timetabling                           plans

                                                              Exam questions
      Awarding
                              Student submission
Setting up &                       support
maintaining modules                                         Welcome
                                                          Week/Fresher’s

                      Student Support
                                           Registration

                                                            Online Module Selection
 Student Mitigation             Student welfare
                                                               Interruptions and
              Coursework submission                               Withdrawals

Information Point

Student Contract
For students studying with the University the Student Contract will apply.
Successful study at University stems from a partnership between students
and staff.

The Contract sets out how this partnership will operate and your rights and
responsibilities as a student, and states the obligations of both parties to
each other.

In addition, there is information on programmes, tuition fees, complaints,
cancellation, termination rights, data protection and intellectual property
principles.

http://www.exeter.ac.uk/students/administration/studentcontract/

iExeter app

• Ensure that you download iExeter

• The app can be downloaded for free from the iTunes App
  Store or Google Play

• You can access your timetable, emails and also report any
  absences here using the teaching and learning tools tile

iExeter
This is your online student portal and it looks like this.

                                                             http://www.exeter.ac.uk/students/iexeter/

Coursework Submissions
•   Most Colleges require students to submit assignments via the eBart and
    Turnitin coursework submission process
•   Submission arrangements do vary from College to College and you will be
    issued with instructions on how to submit assignments from your programme
    administrator or the module leader.
•   You are able to hand in assignments early! If you notice that an assignment/in-
    class test is not shown on your BART data then please let us know as soon as
    possible. You may have more than one assessment per module so ensure you
    check the module code and the assessment titles before you submit.
•   If assignments are handed in late without any extension being requested and
    agreed, the assignment will be marked as late and capped accordingly. You
    must submit before the deadline time, for example if the deadline is
    12noon you must submit by 11.59.59 latest.
•   If you have been granted an extension via mitigation, this will be shown on
    your BART/E-BART cover sheet.
•   Bart Login www.ex.ac.uk/bart or via iExeter

Exams
   • Monday 4th January – Saturday 9th January 2021
   • Monday 26th April – Saturday 22nd May 2021

You will receive a notification from the Exams Office when your
timetable is ready to access via MyTimetable or iExeter. You must
ensure that your device is set to British Summer Time (BST) in
order for the timings to be accurate.
Further information about exams can be found at
http://www.exeter.ac.uk/students/administration/examsandassess
ment/ugpgt/

Specific Exam Provision
If you require any specific exam provisions you must arrange to be assessed by with
AccessAbility. To make an appointment:

     • Call – 0300 555 0444 or email Accessability@exeter.ac.uk
     • Log an enquiry via SID
                                Specific Provision deadlines:   Religious observance deadlines:

January exams                              9th November 2020          23rd October 2020

May exams                               15th February 2021             29th January 2021

Please don’t assume that any provisions you had at school or college will
automatically be put in place at University

Mitigation
• If you feel illness or other adverse personal circumstances may affect your
  ability to undertake an assessment you may be able to apply mitigation.

• Individual lecturers or tutors are not able to grant mitigation/extensions.
• You must complete a mitigation form available at
  https://www.exeter.ac.uk/students/infopoints/yourinfopointservices/mitigation/
• All mitigation will be treated as confidential.
• You must submit mitigation within one working day of the assignment deadline
  or day of the exam, otherwise it will not be considered – you can contact us via
  email (mitigation.peterchalk@exeter.ac.uk)

The Exeter Learning Environment (ELE)
  This is where your student handbook is located which is an essential guide to your
  studies, so please make sure you read it!

  All of your course modules are also located In ELE, this is where you will find all the
  supporting material for each of the modules you are studying.

  You can access ELE via iExeter under the tab My Course.

Your Timetable
CHECK YOUR TIMETABLE and pre plan where you need to be

Via iExeter or https://mytimetable.exeter.ac.uk

Ensure that your device time zone is set to GMT and please refresh and check your
timetable regularly, especially in the first two weeks of term

All teaching starts from 8.30am on Monday 21st September

You will not be able to see your timetable until you have completed your University
registration – check your email for your registration notification

Do not attend sessions unless they appear on your personal timetable.

Student academic engagement
Academic engagement levels are recorded to ensure that any student welfare
concerns are picked up, tier 4 international students meet their visa obligations
and students are progressing academically.

Evidence of student engagement with their degree is captured via three main
points, assessment submissions, attendance at teaching sessions and ELE usage.

Student engagement responsibilities
Students registered on University of Exeter programmes are required to:

• be in attendance* during academic terms and present at all scheduled learning and
teaching activities required by the module and/or programme

• engage with and participate in all guided independent and group study, assessment
and feedback, and any other activities required by the module and/or programme

• attend examinations, submit work when required, and otherwise fulfil the academic
requirements of their modules and programme.

*Attendance encompasses the activity of being present at scheduled learning, teaching and
other activities required by the module and/or programme whether this is physical or virtual
attendance as defined by your programme teaching methods.
http://as.exeter.ac.uk/academic-policy-standards/tqa-manual/lts/attendance/