The Fans Perspective: Summary findings of independent research on the views and experiences of soccer fans in NI

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The Fans Perspective: Summary findings of independent research on the views and experiences of soccer fans in NI
The Fans Perspective:

Summary findings of independent research
 on the views and experiences of soccer
               fans in NI
The Fans Perspective: Summary findings of independent research on the views and experiences of soccer fans in NI
Table of contents

Chapter                                                          Page

     Introduction                                                 1

 1   Soccer Fan Research: Design and Methodology                  2

 2   Key Findings                                                 6

 3   Armchair Fan Survey                                          11

 4   Regular Fan Survey: Attendance Levels at Matches             17

 5   Regular Fan Survey: Views and Experiences of Regular fans    19

 6   Comparative Analysis                                         22

 7   Executive Summary                                            25

     References                                                   28

     Appendices                                                   29
INTRODUCTION

General

This report summarises the findings from two independent pieces of research
carried out during the winter 2003 to spring 2004 relating to the views and
experiences of soccer fans in Northern Ireland (NI). The research was
commissioned by the Department of Culture, Arts and Leisure (DCAL) in the
context of the finance that it is making available for the Soccer Strategy
initiative. It builds upon a preliminary survey conducted in 2001 entitled
“Views of the Stakeholders”. However, unlike the previous “Views of the
Stakeholders” report, this research seeks to establish the actual level of
interest in soccer amongst the Northern Ireland population, as a whole (i.e.
the proportion of fans), the numbers of fans attending local games (i.e.
‘regular fans’) why some fans do not attend local games (i.e. ‘armchair fans’),
the gender/community background of armchair and regular fans, their views
on a range of issues etc.

The full detailed results of this fans research are set out in two separate
reports: one entitled “Soccer Interest in Northern Ireland” and the other
entitled “Research into Attendance at Northern Ireland Soccer Matches”. The
purpose of the two reports is to provide Soccer’s key stakeholders with
reliable data on the main issues affecting fans in NI and which warrant
attention if the sport wishes to both encourage more people to come to local
matches in the future and to effectively address the aspirations of those
currently attending.

                                      -1-
CHAPTER 1 – SOCCER FAN RESEARCH: DESIGN AND
                                  METHODOLOGY

Research Design

The soccer fan research was designed so that an objective and reliable
determination could be made of both the level of actual interest in soccer
(whether local or otherwise) across Northern Ireland’s population (the
armchair fan study), and the actual numbers of people attending local
matches (the regular fan study).

The first piece of research the armchair fan study involved three key
stages: a survey of the general population to determine their level of interest
in soccer, followed by the identification of armchair fans and thirdly a survey
of gender, community background and opinions of armchair fans1.

The second study, the regular fan study, had two key tasks attached to it:
a count of those attending soccer matches and a sample survey of the gender
and community background of regular fans and their views and experiences
of soccer in NI. The regular fan survey was conducted at First division,
Premier division, Derry City, cup competitions2 and international matches.

1
  Armchair fans defined as those interested in soccer but who do not regularly attend Irish
league and/or international matches
2
  For ease of reference First division, Premiere division, and cup matches are hereafter
referred to as IFL matches or, where relevant Derry City matches.

                                             -2-
Engagement of Independent Researchers

In order to ensure the objectivity of the research, DCAL engaged two
professional independent research companies as follows:

        Pricewaterhousecoopers (PWC) were engaged to conduct the
        armchair fan study
        Research and Evaluation Services (RES) were engaged to conduct the
        regular fan study including crowd counts at IFL, Derry City and
        International matches.

These independent researchers reported directly to a steering group for the
project. Membership of the steering group included representatives of DCAL,
the Sports Council for Northern Ireland (SCNI), the Irish Football Association
(IFA), the Irish Football League (IFL), the NI Amalgamation of Official
Northern Ireland Supporters Clubs and other supporter representatives. 3

Armchair Fan Survey

The first survey, the Armchair Fan Survey, was designed to:

        Determine the level of interest in soccer amongst the general
        population,
        Identify armchair fans,
        Determine the level and extent of support for soccer amongst armchair
        fans.
        Describe the characteristics in terms of community background,
        gender etc of armchair fans

3
 Any further reference to armchair fans in this report is taken from the PWC (2004) report,
Soccer Interest in Northern Ireland: Final Report. Any other data has been taken from the
2004 RES report, Research into Attendance at NI Soccer Matches.

                                            -3-
The armchair fan survey methodology consisted of a survey of 1,101
households in 55 wards across all 26 District Council areas in Northern
Ireland. The sample was representative of the NI population as determined in
the 2001 Census with regard to age, socio-economic group and community
background. As previous research on soccer fans (PWC, 2001) had identified
more males as being interested in soccer, the gender quota was skewed
towards males to allow sufficient numbers of armchair fans to be interviewed.

In addition it sought the views of armchair fans on a range of issues such as:

      Reasons for non-attendance at local games, and
      Factors that would encourage attendance.

Regular fan survey

The second survey, the Regular Fan Survey, was designed to:

       Determine the actual level of attendance at soccer matches in NI

      Describe the characteristics in terms of community background,
      gender etc of regular fans

In addition it sought the views of regular fans on a range of issues such as:

       Facilities at grounds,
       Experiences of anti-social behaviour at matches, and
       Standard of play, refereeing, admission fees etc.

The regular fan survey consisted of three separate phases with a total of
2,000 telephone surveys undertaken. In the first phase 1,719 interviews were
completed with fans attending Irish League matches/cup matches. The
second phase entailed interviews with 227 fans attending a Northern Ireland
International match and finally the third phase involved interviews with 54 with
fans attending a Derry City match.

                                      -4-
In order to obtain the telephone numbers of fans, researchers attended
matches in the Irish League throughout December, January, February, April
and May (2003-2004 season). Whilst there, they interviewed fans attending
the game and asked if they would be willing to participate in a telephone
survey to be completed at a later date. In total 49 matches were attended. A
full list of the matches attended is provided in Appendix 1.

At each match the team of researchers were also responsible for undertaking
a count of the crowd. The full results of this count are presented in Appendix
1.

Piloting of questionnaires and comparative analysis

Both questionnaires were piloted to ensure suitability in terms of both content
and time taken to complete.

Using information from previous research, a comparative analysis on the data
was also conducted to assess similarities and differences between soccer,
other sports and other jurisdictions where appropriate. This is presented in
chapter 6 of this report.

Scoping Exercise on fan surveys elsewhere in UK

In addition to engaging consultants, a general scoping exercise was carried
out by DCAL and involved a literature review on fan-based surveys. This
scoping exercise revealed that elsewhere in the UK fan based surveys had
occurred in other sports and at various levels in league soccer. Using this as
a starting point, the two research companies in conjunction with the Steering
Group designed two survey methodologies and two questionnaires, one for
armchair fans and one for regular fans.

                                      -5-
CHAPTER 2 –KEY FINDINGS

Level of interest in soccer in Northern Ireland

The fan survey as a whole has established that interest in soccer in NI is high.
The survey of the general population found that 38% were interested in
soccer. Significantly, though, the survey found that only 3% regularly
attended local or international matches (i.e. could be categorised as ‘regular
fans’). The remaining 35% of the population were armchair fans.

Dedication to soccer

The research clearly indicates that a large number of fans (both armchair and
regular) spend considerable time and resources following soccer, providing
evidence of strong commitment to the sport.

Just over a third of armchair fans (36%) and almost two thirds of IFL fans
(65%) spent at least 6 hours a week following soccer. ‘Following soccer’ was
defined as including all time spent watching on TV, listening or reading about
soccer (including time spent on internet chat-rooms, soccer websites etc).
However, it excluded time spent playing soccer, attending live matches, or
being involved in soccer clubs. It was common amongst soccer fans to
support more then one team (typically an English and/or Scottish team), and
alongside their following of local soccer, this contributed to a significant
amount of their leisure time.

For those who regularly attended IFL matches, many had been doing so for
more than a decade (65%). Almost two-thirds of fans (64%) attended all their
club’s home matches and 33% all away matches.

                                       -6-
Fans also spent time attending matches in the English premiership, with 31%
of IFL fans and 28% of armchair fans doing so at least a few times a year.
Whilst 21% of IFL fans and 49% of armchair fans attended matches in the
Scottish league.

Community background and gender characteristics of fans

The community background and gender characteristics of armchair fans was
notably different from that of regular fans. Whilst 38% of armchair fans were
from the Catholic community, only 17% of regular IFL fans and 6% of regular
International fans described themselves as being from the Catholic
community. In terms of Derry City, the overwhelming majority of fans were
from the Catholic community, although due to the small number of fans
interviewed from Derry City (n=54) caution should be exercised when
interpreting results from this section of respondents (see figures a1 and a2 in
appendix 2).

Furthermore, in terms of gender, the research found that 17% of armchair
fans are female, more than twice the level of female fans at IFL matches (7%)
and considerably more than that at both International and Derry City matches
(both 4%).

International matches

The research further found that 67% of armchair fans and 41% of regular fans
never attended an international match.

Both armchair fans and IFL fans had a range of reasons as to why they did
not attend International matches more often. As illustrated in Figure 1 below,
these included issues surrounding the quality of soccer being played, the
facilities at Windsor Park and concerns about anti-social behaviour (including
perceived hooliganism and sectarianism).

                                      -7-
Fans from Protestant and Catholic backgrounds, both armchair and regular,
were likely to be discouraged from attending for different reasons. For
instance amongst armchair fans, the standard of play (15%) and recent
results (23%) were more important factors for Protestants, while Catholics
were less likely to be interested (24%) or support (26%) the Northern Ireland
team. In addition, a larger proportion of Catholics (27%) cited
bigotry/sectarianism as an important factor in their non-attendance.

           Figure 1 Reasons for non attendance at International matches

     The timing of matches doesn’t suit me                                   14
                                                                    9

   None of my friends/family go to matches             2
                                                                    9

        It’s not family friendly/child friendly        1
                                                                     10

                     I don’t like the facilities           3
                                                                        12

          I don't like location of the ground                  6

              I don’t like offensive language          1
                                                               6

            I don’t feel safe at Windsor Park              4
                                                               6

                     I don’t like hooliganism          1
                                                               6

            I don’t like bigotry/sectarianism                                 15
                                                                                       19

                 I don’t support the NI team                   7
                                                                                  16

  I’m not interested in international football                          11
                                                                                            22

                       Recent match results                                       17

             I don’t like the standard of play                                                          33
                                                                                                  27

                                                   0       5       10        15        20    25    30   35      40
                                                                   percentage of respondents

                                                       Armchair fans (n=440)                 IFL Fans (n=696)

                                            -8-
Experience of anti-social behaviour at IFL and international matches

As shown in Figure 2 and Figure 3 below, there is evidence of respondents
having experienced a range of different types of anti-social behaviour whilst
attending Irish League and International matches.

Results indicate that whilst only 26% of respondents had experienced
hooliganism at Northern Ireland International matches, over half of IFL fans
(54%) had experienced some degree of hooliganism at matches. There was
also evidence of fans at International and IFL matches experiencing
sectarianism (46% international fans, 67% of IFL fans) and racism (15%
international fans, 24% of IFL fans). The vast majority of both sets of fans
heard offensive language at matches.

          Figure 2 Experience of anti-social behaviour at IFL
                              matches

                          5
      offensive                   12
      language                              25
                                                              58

                                                                      76
         racism                        18
                          5
                      2

                                                 34
  sectarianism                                    37
                                        21
                              9

                                                       46
   hooliganism                                   34
                                   16
                      3

                  0                20            40          60       80   100
                                        percentage of IFL fans

                      A lot            Some       A little    Not at all

                                                  -9-
Figure 3 Experience of anti-social behaviour at
                   International Matches

                                10
   offensive                               22
   language                                  25
                                                            43

                                                                                     85
                                 12
     racism        2
                   1

                                                                  54
                                                  31
sectarianism                     12
                       4

                                                                            74
                                      16
hooliganism                 8
                   2

               0                      20               40          60           80        100
                                      percentage of International fans

                           A lot           Some        A little    Not at all

                                                   - 10 -
CHAPTER 3 – THE ARMCHAIR FAN SURVEY

As detailed in the previous chapter the research found that 38% of the
general population were soccer fans. However 93% of these fans (35% of the
general population) did not attend local or International soccer matches on a
regular basis. In order to determine the reasons for irregular or non-
attendance at matches armchair fans were asked a series of questions
relating to attendance including factors which would encourage them to
attend more often.

Factors discouraging attendance by armchair fans

The main reason given for not attending IFL matches more often was a lack
of interest in IFL soccer (see Appendix 2, figure a3). Those that gave this
reason are more likely to be the younger fans aged under 30 (42%-44%),
females (63%) and those from a Catholic background (46%).

Another important reason for not attending more often was the standard of
play. Competition from soccer on television, work and family commitments
also affected instance of attendance.

Interestingly, 10% mentioned that they did not go more often because their
friends and family were not interested and 7% considered the experience not
to be family friendly.

One in ten (11%) cited sectarianism as their reason for not going more often
and this view was slightly more prevalent among those from a Catholic
community background (15%).

                                     - 11 -
In addition over two thirds of armchair supporters who had been to an IFL
match in the last two years consider that there was a least some hooliganism
and sectarianism at matches. Experience of racism appears to be less
prevalent although only one of our respondents was from an ethnic minority.
Almost half (43%) considered that there was ‘a lot’ of offensive language at
IFL matches.

Factors that would encourage attendance by armchair fans

Improving the standard of play was viewed as the major factor in encouraging
increased attendance (see Figure 4 below). This was followed by ‘better
promotion of IFL soccer’, making it more family friendly and reducing the
amount of hooliganism and sectarianism. Of less concern was the standard of
refereeing and match times.

Nearly a fifth (17%) of armchair fans reported that they would not attend an
IFL match under any circumstance.

                                     - 12 -
Figure 4: Factors that would encourage attendance at IFL matches
    Fans who thought it “very important” to…
                                                              %4
                                                          Armchair fans
                                                            (n=364)
    Improve facilities generally                              40
    Improve the seating facilities                             35
    Improve the toilet facilities                              41
    Improve the catering facilities                            27
    Improve the standard of play                               59
    Reduce admission prices                                    29
    Make it more family friendly                               45
    Changes to the match times                                 18
    Improve the standard of refereeing                         21
    Reduce the amount of sectarianism                          43
    Reduce the amount of hooliganism                           44
    Reduce the amount of racism                                38
    Reduce the amount of bad language                          46
    Better promotion of IFL soccer                             47

Times of matches

For armchair fans the most popular time for matches was given as the current
arrangement, i.e. Saturday afternoon (30% of responses). Sunday afternoon
(11%) and Friday evening (10%) were the next most popular options. A large
percentage (43%) expressed no preference.

4
    Total greater than 100 due to multiple responses

                                              - 13 -
Respondents were asked if matches were played in the summer how this
would affect their attendance. The majority of respondents (31%) said that
they would be ‘more likely to attend’ and 19% stated that they would ‘not
attend’ or would be ‘less likely to attend’ (see Figure 5). Similar support was
found for introducing a winter break to the soccer season.

     Figure 5: Impact on attendance if IFL matches were played in the
    summer
                                                                 %
                                                            Armchair fans
                                                              (n=440)
    Would not attend                                             24
    Be less likely to attend                                      6
    Be more likely to attend                                      31
    Would attend                                                  8
    Don’t know                                                    30

Armchair fans support for international team and attendance at
international matches

In total 35% of armchair fans supported the NI soccer team. As illustrated in
Figure 6 below, the vast majority of fans of the NI team were Protestant
(85%), whereas those who supported the Republic of Ireland tended to come
from the Catholic community (80%). When looking at each community and
the team they supported the results indicate that 53% of Protestant armchair
fans supported NI, 17% supported England, 7% supported the Republic of
Ireland and 18% supported no national team. In contrast for Catholic armchair
fans 11% supported NI, 6% supported England, 60% supported the Republic
of Ireland and 21% supported no national team.

                                      - 14 -
Figure 6 Armchair fans- International team supported by
                          community background

                                         11
      no team (n=89)                                             49
                                                           39

                            0
     Scotland (n=11)                                                                 82
                                              18

                            2
      England (n=52)                                                             79
                                               19

        Republic of                 7
                                         13
      Ireland (n=128)                                                            80

          Northern              3
                                                                                      85
      Ireland (n=155)                    12

                        0           10        20    30    40    50    60   70   80        90
                                                         percentage

             Catholic       Protestant              other/no community background

The relatively low level of support for the international team would obviously
be a factor in armchair fans non-attendance at NI matches. However other
factors were also identified and these are summarised in Figure 7, below.

                                               - 15 -
Figure 7 Armchair fans reasons for non attendance at
                          International matches

     The timing of matches doesn’t suit me                          9

   None of my friends/family go to matches                          9

        It’s not family friendly/child friendly                      10

                     I don’t like the facilities                         12

              I don’t like offensive language                   6

            I don’t feel safe at Windsor Park                   6

                     I don’t like hooliganism                   6

            I don’t like bigotry/sectarianism                                       19

                 I don’t support the NI team                                   16

  I’m not interested in international football                                           22

                       Recent match results                                    17

             I don’t like the standard of play                                                 27

                                                   0        5       10    15    20        25    30   35   40
                                                                percentage of respondents

It is also noteworthy that fans from Protestant and Catholic backgrounds were
likely to be discouraged from attending for different reasons. For instance
amongst armchair fans the standard of play (15%) and recent results (23%)
were more important factors for Protestants, while Catholics were less likely
to be interested (24%) or support (26%) the Northern Ireland team. In
addition, a larger proportion of Catholics (27%) cited bigotry/sectarianism as
an important factor in their non-attendance.

                                                   - 16 -
CHAPTER 4 REGULAR FANS SURVEY: ATTENDANCE
                           LEVELS AT MATCHES

Regular fans represent 3% of the general population of NI, i.e. 7% of soccer
fans. In order to determine objectively the actual numbers going to local
games researchers undertook a crowd count at matches from December
2003 through to May 2004. These counts were carried out at varying types of
soccer competitions including league, cup and an International game.
Furthermore follow up interviews with selected attendees were completed to
determine regular fans views on a range of issues and to establish trends in
terms of community background and gender. As illustrated in Figures 8 and
9 below it is clear that the vast majority of fans attending matches are male
Protestants.

               Figure 8 Community Background of fans at matches

                           2
    Derry City fans
        (n=54)                                                                98

                                   9
       International                                                    85
       fans (n=227)
                               6

                               6
           IFL fans
                                                                   78
           (n=1719)
                                        17

                       0               20        40      60       80         100
                                       percentage of respondents

                                   Catholic      Protestant   Other/none

                                             - 17 -
Figure 9 Gender Profile of Respondents

Derry City fans       4
    (n=54)                                                                96

  International       4
  fans (n=227)                                                            96

      IFL fans            7
      (n=1719)                                                           93

Armchair Fans                 17
   (n=440)                                                          83

                  0           20         40         60         80        100
                                   percentage of respondents

                                        male       female

Whilst dedication to IFL soccer is evident amongst regular fans, the number
of individuals attending local soccer matches varies considerably.
Attendance levels reached from 18 at a junior game to 11,000 at an
international game. The average attendance at matches is detailed in Figure
10, below.

Figure 10 Average Attendance at matches (December 2003 – May 2004)

Match Type                         Number of Matches            Average Crowd
                                      Attended
First Division                            11                           88
Intermediate Cup                           1                           350
International                              1                         11,000
Irish Cup                                 11                         1,256
Junior Cup Final                           1                           350
League of Ireland                          1                          1,700
Premier League                            23                          1,142
Total                                     49                         1,111

                                          - 18 -
CHAPTER 5 –REGULAR FAN SURVEY: VIEWS AND
                 EXPERIENCES OF REGULAR FANS

As noted in chapter 4, the Regular Fan Survey also incorporated a series of
follow-up interviews, carried out by telephone, to determine regular fans’
views on a range of issues. At these interviews fans were asked for their
opinions on such matters as match times, standard of facilities, standard of
play, refereeing and admission fees to grounds. As there were no discernable
differences in results between the three types of regular fans (IFL,
International and Derry City) aside from the community background of Derry
City fans (98% Catholic), the focus in this chapter will be on IFL fans.

Times of matches

The vast majority of regular IFL fans (79%) stated that their first preference
for match times would be Saturday afternoon. In total 10% thought that Friday
evening would be the best time for matches and 5% thought Sunday
afternoon. Respondents were also asked if match times were changed to
either Friday night or Sunday, what impact this would have upon their
attendance: 52% of fans said they were more likely to attend matches on a
Friday night and 32% were less likely to attend. In terms of Sunday matches
40% were more likely to attend and 47% were less likely to attend matches
played on a Sunday.

Respondents were asked if matches were played in the summer how this
would affect their attendance. The majority of respondents (77%) said that
they would be ‘more likely to attend’ or would attend, and 19% stated that
they would ‘not attend’ or would be ‘less likely to attend’.

                                       - 19 -
Opinion of facilities at IFL grounds

Levels of satisfaction with facilities at grounds were generally low with more
than half of all respondents stating that a range of facilities were ‘poor’. These
included toilet facilities (67%), child / family facilities (58%), pre match / half-
time entertainment (56%), facilities for people with disabilities (56%) and the
public address systems (53%).

Access to the grounds was viewed to be ‘good’ by 35% of the respondents
and safety of the grounds was viewed to be ‘good’ by 33% of the
respondents.

 Figure 11: IFL fans - Levels Of Satisfaction With Facilities At
 Home Grounds
                                               % IFL regular fans
                                                    (n=1719)
                                   Good       Neither Poor Don’t           N/A
                                                                 know
 Toilet facilities                   10            22    67        1        -
 Catering facilities                 13            37    46        2        1
 Safety of grounds                   33            43    23        1        1
 Access to grounds                   35            37    26        1        -
 (turnstiles)
 Child/family facilities             13            24    58        4        2
 Facilities for people with          15            21    56        6        2
 disabilities
 Pre match / half-time               13            26    56        2        3
 entertainment
 Public address systems/             15            30    53        1        2
 electronic scoring

                                          - 20 -
Respondents were then asked to give their opinion on the standard of
refereeing at matches. Nearly half of all respondents (49%) felt that the
standard of refereeing was ‘poor’ with 36% stating that it was ‘neither good
nor poor’ and 14% stating that it was ‘good’.   As detailed in Figure 12 below,
respondents expressed mixed views in relation to the standard of play at IFL
matches.

  Figure 12 Opinion on standard of play

                                                             %
                                                      IFL regular fans
                                                          (n=1719)
  Very good                                                  6
  Quite good                                                 47
  Neither / nor                                              29
  Quite poor                                                 14
  Very poor                                                   4
  Don’t know                                                  -

Admission fee at IFL matches

The majority of respondents (68%) felt that the admission fee at IFL matches
was ‘about right’. In total 23% thought that it was ‘expensive’ and 9% thought
that it was ‘cheap’.

                                     - 21 -
CHAPTER 6 – COMPARATIVE ANALYSIS

In order to further inform the research, DCAL examined the results of a
soccer survey conducted by the Norman Chester Centre for Football
Research (at the University of Leicester) on attendance at English FA Premier
League matches. Further material was also provided by UK Sport with
respect to attendance characteristics at a range of other sports.

The following comparison of surveys with the 2004 Irish League Regular Fan
Survey must be treated with caution due to the different methodologies
employed. The Irish League research used a telephone survey, the UK sport
survey used a questionnaire and the Scottish and English soccer surveys
used a postal questionnaire.

Gender, age and ethnicity profile of fans

As illustrated in figure 13 the gender profile of IFL fans is male dominated and
in contrast to gender profile of soccer elsewhere in UK as well as amongst
other sports.

    Figure 13 Gender characteristics of sports fans
                                                    Male        Female
                                                      %             %
    Irish League Soccer                              93             7

    Rugby League                                     85             15
    Rugby Union                                      82             18

    Cricket                                          89             11
    Soccer                                           80             20
    Golf                                             75             25
    Tennis                                           52             48

                                     - 22 -
The age profile of the English FA fans and Glasgow fans compare to the IFL
fans as follows:

  Figure 14 Age profile of fans from Scottish Premiership,
  English Premiership and IFL
                     15-20   21-30    31-40     41-50   51-60   Over
                                                                  60
  Rangers/Celtic       5       18       32       26      11       7
  2000
  FA Premier           6       15       27       25      13       10
  League 2000
                     16-19   20-29              30-59            60+
  Irish League        10       16                55               18
  Soccer 2004

The Irish League fan survey (2004) had a broadly similar age profile as the
English and Scottish fan surveys (2000). It did, however, have less 30-59
year olds (55% compared to 69% in Scotland and 65% in England), and more
60+ year olds (18% compared to 7% and 10% respectively).

In terms of ethnicity 97.6% of the English FA survey (2000) described
themselves as “white British”. In Northern Ireland, 100% of Irish League fans
described their ethnic background as “white”.

                                     - 23 -
Crowd Counts – Local Soccer

The Irish League fan survey (2004) revealed that between 18 and 10,000
fans attended matches. In comparison, between 80 and 79,383 fans attended
all-Ireland hurling matches in 2003; and between 500 and 79,391 attended
all-Ireland Gaelic football matches (www.gaa.ie). It is, however, difficult to
compare the football statistics with the GAA statistics, as the Irish League
figures were collected over 49 matches (over part of the season), and the
GAA matches were collected over an entire season.

Crowd Counts – International Soccer

The Northern Irish soccer fan research (2004) counted 11,000 fans at the
international match that they attended. This is similar to the estimate given by
the Irish Rugby Football Union (IRFU) Ulster Branch. They estimate that
between 7,000 and 12,000 fans attend Ulster rugby matches. The UK Sport
Rugby Conduct Survey (2002) states that they expected between 15,000 and
70,000 spectators at matches in England.

                                      - 24 -
EXECUTIVE SUMMARY

1.   This report summarises the results of two pieces of independent
     research conducted during the 2003-2004 soccer season on the views
     and experiences of soccer fans throughout Northern Ireland (both
     ‘armchair’ and ‘regular’).

2.   The first piece of research involved a general population survey to
     determine the level of interest in soccer and seek the views of ‘armchair’
     fans on issues affecting their attendance at NI games. The second
     piece of research involved regular attendees at NI matches and was
     conducted at various matches throughout Northern Ireland including
     league, cup and international levels. Alongside a crowd count at
     matches researchers also sought the views of regular fans on issues
     ranging from experience of anti-social behaviour to their views on
     admission fees. Previous surveys in other jurisdictions and amongst
     other sports were also used to enable some comparisons to be made
     with the gender and age characteristics of sports fans in the UK.

3.   The research found that 38% of the general population in NI were
     interested in soccer, although only 3% attended local and NI
     international soccer matches on a regular basis. The remaining 35% of
     fans were categorised as ‘armchair’ fans.

4.   For a large number of people in NI considerable time and resources is
     spent following soccer, providing evidence of fans strong commitment to
     the sport. Just over a third of armchair fans (36%) and almost two thirds
     of regular IFL fans (65%) spent at least 6 hours a week following soccer.

5.   For those who regularly attended IFL matches, many had been doing so
     for more than a decade (65%). Almost two-thirds of fans (64%) attended
     all their club’s home matches and 33% all away matches.

6.   Fans also spent time attending matches in the English premiership, with
     31% of IFL fans and 28% of armchair fans doing so at least a few times

                                     - 25 -
a year. Whilst 21% of IFL fans and 49% of armchair fans attended
     matches in the Scottish league.

7.   Whilst dedication to soccer is evident, the number of individuals
     attending local soccer matches varies considerably. Attendance levels
     reached from 18 at a junior game to 11,000 at an international game.

8.   Thirty eight percent of armchair fans were from the Catholic community,
     but only 17% of IFL fans and 6% of International fans described
     themselves as being from the Catholic community. In terms of Derry
     City, the overwhelming majority of fans were from the Catholic
     community (98%).

9.   Seventeen percent of armchair fans are female, more than twice the
     level of female fans at IFL matches (7%) and considerably more than
     that at both International and Derry City matches (both 4%). Research
     conducted by UK Sport indicates that elsewhere in the UK 20% of
     soccer fans at matches are female.

10. There was clear evidence of fans at International and IFL matches
     experiencing sectarianism (46% of international fans, 67% of IFL fans)
     and racism at matches (15% of international fans, 24% of IFL fans).

11. Forty six percent of armchair fans had never attended an IFL game.
     Improving the standard of play was viewed as the major factor in
     encouraging increased attendance (59%). This was followed by ‘better
     promotion of IFL soccer’ (47%), making it more family friendly (45%) and
     reducing the amount of hooliganism (44%), sectarianism (43%), and
     racism (38%). Armchair fans also wanted to see improvements generally
     in facilities at grounds. Of less concern was the standard of refereeing
     (21%) and match times (18%).

12. Nearly a fifth (17%) of armchair fans reported that they would not attend
     IFL matches under any circumstance.

13. Sixty one percent of armchair fans and 41% of regular IFL fans said they
     had never attended an international game.

                                       - 26 -
14. A comparative analysis of other jurisdictions and other sports suggests
     that, in terms of gender in particular, females are underrepresented
     amongst IFL and international fans. Comparative data from other
     jurisdictions and other sports should however be treated with caution
     due to the different methodologies employed in gathering the data.

                                    - 27 -
CHAPTER 7 – REFERENCES

Norman Chester Centre for Football Research (2000) Fact Sheet 13: A Profile
of FA Premier League Club Supporters in 2000. University of Leicester

PWC (2004) Soccer Interest in Northern Ireland: Final Report

PWC, (2001) Creating a Soccer Strategy for Northern Ireland

RES (2004) Research into attendance at soccer matches in NI

UK Sport (2002) Rugby Conduct. A Survey of Spectators’ Perceptions of the
Values and Norms of Professional Rugby League and Rugby Union

www.gaa.ie Annual Report 2004. Accessed 07/09/04

                                   - 28 -
APPENDIX 1 LIST OF MATCHES ATTENDED/ CROWD COUNT

18/02/2004     19:45   Northern Ireland vs Norway             11000            International
26/12/2003     14:00   Glentoran vs Linfield                  10000         Premier League
01/05/2004     15:00   Glentoran vs Coleraine                  8000         Irish Cup (Final)
10/01/2004     15:00   Linfield vs Portadown                   4500         Premier League
29/05/2004     19:30   Derry City vs Drogheda United           1700        League of Ireland
24/01/2004     15:00   Cliftonville vs Linfield                1500         Premier League
01/01/2004     15:00   Ballymena Utd vs Larne                  1500         Premier League
03/04/2004     15:00   Coleraine vs Limavady                   1500    Irish Cup (Semi-Final)
24/04/2004     15:00   Ballymena vs Coleraine                  1300         Premier League
24/04/2004     15:00   Glenavon vs Portadown                   1250         Premier League
26/12/2003     15:00   Portadown vs Glenavon                   1200         Premier League
17/01/2004     15:00   Linfield vs Carrick Rangers             1100     Irish Cup (5th Round)
03/04/2004     15:00   Glentoran vs Omagh                      1000    Irish Cup (Semi-Final)
10/01/2004     15:00   Lisburn Distillery vs Glentoran          850         Premier League
17/01/2004     15:00   Portadown vs Glenavon                    675     Irish Cup (5th Round)
24/01/2004     15:00   Coleraine vs Ards                        500         Premier League
17/01/2004     15:00   Coleraine vs HW Welders                  450     Irish Cup (5th Round)
10/01/2004     15:00   Glenavon vs Institute                    450         Premier League
10/01/2004     15:00   Omagh Town vs Coleraine                  400         Premier League
13/04/2004     19:45   Linfield vs Newry Town                   400         Premier League
17/01/2004     15:00   Lurgan Celtic vs Bangor                  350     Irish Cup (5th Round)
15/04/2004     19:30   Larne Tech vs Linfield Swifts            350   Intermediate Cup (Final)
03/05/2004     14:30   West Belfast vs Irvinstown               350       Junior Cup (Final)
24/01/2004     15:00   Larne vs Omagh Town                      300         Premier League
24/01/2004     15:00   Newry vs Glenavon                        300         Premier League
19/01/2004     19:45   Ards vs Donard Hospital                  300     Irish Cup (5th Round)
10/01/2004     15:00   Ards vs Cliftonville                     300         Premier League
10/01/2004     15:00   Crusaders vs Newry Town                  300         Premier League
10/01/2004     15:00   Limavady vs Larne                        300         Premier League
17/01/2004     15:00   Newry Town vs Ballymoney United          250     Irish Cup (5th Round)
24/01/2004     15:00   Dungannon vs Crusaders                   230         Premier League
24/01/2004     15:00   Institute vs Lisburn                     200         Premier League
24/04/2004     14:30   Lurgan Celtic vs Loughgall               200          First Division
13/04/2004     15:00   Lisburn Distillery vs Larne              170         Premier League
03/04/2004     14:30   Loughgall vs Armagh City                 155          First Division
17/01/2004     15:00   Loughgall vs Killyleagh                  150     Irish Cup (5th Round)
01/04/2004     19:45   Newry vs Institute                      130         Premier League
24/01/2004     15:00   Carrick Rangers vs Donegal Celtic       120          First Division
24/01/2004     15:00   Bangor vs Ballinamallard                100          First Division
12/04/2004     15:00   Omagh Town vs Cliftonville              100         Premier League
12/04/2004     15:00   Armagh City vs Bangor                    90          First Division
13/04/2004     15:00   Crusaders vs Institute                   90         Premier League
17/04/2004     14:30   Ballinamallard vs Ballymoney            90           First Division
31/01/2004     14:00   Donegal Celtic vs HW Welders             80          First Division
17/04/2004     15:00   Ballyclare Comrades vs Lurgan Celtic     50          First Division
24/04/2004     14:30   H&W Welders vs Donegal Celtic            40          First Division
17/01/2004     14:00 Tobermore vs Nortel                       36      Irish Cup (5th Round)
17/04/2004     14:30 Moyola Park vs Carrick Rangers            20           First Division
24/04/2004     14:30 Brantwood vs Moyola Park                  18          First Division

                                           - 29 -
Appendix 2 – Additional Figures

          Figure a1 Community Background of
                     Respondents

                      2
Derry City fans
    (n=54)                                                                      98

                              9
 International
                                                                           85
  fans (n=227)            6

                          6
     IFL fans                                                            78
     (n=1719)                     17

                              6
Armchair Fans                                               56
  (n=440)
                                             38

                              6
Not Interested
                                                  45
  (n=619)
                                                       48

                  0               20         40             60        80         100
                                  percentage of respondents
                                  Catholic    Protestant         Other/none

                                         - 30 -
Figure a2 Gender Profile of Respondents

Derry City fans       4
    (n=54)                                                                96

  International       4
  fans (n=227)                                                            96

      IFL fans            7
      (n=1719)                                                           93

Armchair Fans                      17
   (n=440)                                                          83

 Not Interested                                  43
    (n=619)                                             57

                  0           20         40           60       80        100
                              percentage of respondents
                                            male      female

                                        - 31 -
Figure a3 Armchair fans reasons for non-attendance
                          at IFL games*

     None of my
 friends/family go to              10
       matches

    It’s not family
friendly/child friendly       7

     I don’t like
bigotry/sectarianism                   11

      Do not like the
         facilities                     12

     Watching other
     soccer on TV                       12

Family commitments                9
   The timing of
matches doesn’t suit              9
        me

 Work commitments                        13

     I don’t like the
    standard of play                                             32

I’m not interested in
     IFL soccer                                                       38

                          0       10            20          30        40
                                       percentage of armchair fans

                                   - 32 -
Department of Culture, Arts and Leisure
   Interpoint
   20-24 York Street
   Belfast
   BT15 1AQ

   Tel: +44 (0) 28 9025 8825
   Fax: +44 (0) 28 9025 8906
   Textphone: +44 (0) 9052 7668
   email: dcal@dcalni.gov.uk

Report produced December 2004

                                        - 33 -
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