The Guide to Eastbourne - Where people want to live, work and visit - Sea Change Sussex
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The Guide to Eastbourne
Where people want to live, work and visit
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discover their
LOVE of learning
At St Andrew’s Prep we nurture the potential
and character of every individual, encouraging
them to achieve exceptional things. At Eastbourne College our unique approach allows time
for study, time for activities, time for friends and time
An independent day and boarding school
for girls and boys aged 12 months to 13 years
Take the time to discover more at:
For more details call: 01323 733203 www.eastbourne-college.co.uk
or email admissions@standrewsprep.co.uk
T: 01323 452323 E: admissions@eastbourne-college.co.uk
www.standrewsprep.co.uk
3033531
B/308185/08/14/AVENT
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Loft Conversions Kitchens & Interiors
New Build & Extensions Landscaping
Design Services Refurbishment
Call 01323 743555
or 07778 598748 Henty
Henty Building Services Ltd
Building
Appletrees, Rattle Road
Services
Eastbourne BN24 5DX www.hentybuildingservices.co.uk
3033648
Call us
Fellows Dental Practice is in the heart of Eastbourne, and provides
you with an excellent, highly trained, professional team.
Together we can offer you the very best dental
treatment that is available today.
General Dentistry • Restorative Dentistry
• Cosmetic Dentistry • Dental Implants • Family Dentistry
www.fellowsdental.co.uk • Email: info@fellowsdental.co.uk • 7 Lushington Road, Eastbourne BN21 4LG
3033606
1
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Nationwide suppliers and installers
of quality signs at trade prices
Perfectionist Projects is a nationwide signage
company. Operating from our head office in
Polegate, East Sussex we are a team of signage
experts who collectively have 165 years’ experience
in signage and rebranding.
Victoria’s Secret
Our customers include local and national shop Store no: 015300645
Gatwick Airport
owners, sign trade clients, designers and architects
through to corporate accounts with blue chip Client testimonial from Mark Lishman - World of Duty Free
companies and our service offering is the same ‘Just got back in the countr y today, so it was the first opportunity
for all – professional signage solutions at very to view your work. Really good installation well done, its also my
first opportunity t o thank you for your professional approach to
competitive rates. the job. Look forward to working with y ou again’
Our business has achieved ISO9001, IOSH and Safe
Contractor accreditation and we are members of the
British Sign & Graphics Association and are signed up
to the Mindful Employer Charter. Our engineers are
highly qualified craftsmen with CSCS, IPAF, PASMA,
UKPIA, CCNSG, Emergency First Aid at Work, Manual
Handling, UKATA, IRATA and NPORS certification.
www.perfectionistprojects.co.uk Burger King
0800 689 6006 Ladymead Retail Park
info@perfectionistprojects.co.uk Guildford, Surrey GU1 1AJ
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W colbran+wingrove
professional building contractors
Colbran & Wingrove Ltd pride ourselves on a hard earned reputation, delivering first class building projects.
Our goal is to maintain the highest levels of professionalism, honesty, integrity and fairness with our clients.
Fast, Fully Insured, Professional, Reliable and Friendly
* Home Extensions * Loft Conversions
* Alterations and Refurbishment * Plumbing, Heating and Electrical Works
* Structural Alterations * Internal and External Decorations
* General Maintenance * Window Installation and Roof Line Systems
* New Build * Full Planning Services Available
We have an experienced team of long serving directly employed tradesmen and utilise the expertise of trusted
specialised sub-contractors to complement our services.
We have worked on many prestigious projects and are committed to achieving excellent standards.
Please contact us for further information or for a free quotation and advice:
Established 1967
tel: 01323 729025 fax: 01323 417882
email: info@colbranwingrove.co.uk www.colbranwingrove.co.uk
3033659
3
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Recycle your
publications.
It’s good news
for everyone.
Recycle your publication and in seven
days it could be a newspaper.
www.recyclenow.com
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Bishop Levett
T H E R E P U T A B L E
& B U I L D E R
For more than 20 years, Bishop & Levett have helped home owners navigate the issues and enjoy the process of
building. Whether it is a completely new house build, an extension or simply a kitchen or bathroom refit, Bishop &
Levett have been able to use their expertise to provide the end result the client is looking for.
Building on ‘quality’ as the top priority, we not only deliver superior construction quality, but we put our clients first with
ideas to save money, time and inconvenience. In fact, the majority of our projects are completed for repeat clients.
• New builds • Extensions • Loft conversions • Painting & decorating • Disabled adaptations • Internal & external
refurbishments • Oak framed buildings for Prime Oak Ltd
01323 430222 www.bishopandlevett.co.uk
Fitzmaurice Mews, Fitzmaurice Avenue, Eastbourne, East Sussex BN22 8PE
3033550
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www.creativecurtains.uk.com follow us for special offers:
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BOUR
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Think value, think style,
think...Eastbourne’s
favourite shopping
experience
Lovestyle
Lovevalue
Lovearndale
eastbournearndaleshopping.co.uk
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The Guide to Eastbourne
Where people want to live, work and visit
Published by: Burrows Communications Limited
Publicity House, 106 Stafford Road, Wallington, Surrey SM6 9AY
Tel: 020 8773 3000 • Fax: 020 8773 8888
email: postmaster@burrows.co.uk • web: www.burrows.co.uk
Our Advertisers:
We gratefully acknowledge the support of all the firms whose advertisements appear in
these pages. Without their help we would not be able to produce this guide. As a
reciprocal gesture we have pleasure in drawing the attention of our readers to their
announcements, but wish to make it clear that Eastbourne Borough Council can accept
no responsibility for their products or services advertised.
7
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• Events
• Hospitality
• Journalism
• Physical Education
• Retail
• Sport and Exercise Science
• Sport Coaching
• Sport Management
• Sport Studies
• Tourism
• Travel
Find out more
01273 643645
www.brighton.ac.uk/sasmeditorial_308185.qxd 8/8/14 14:55 Page 9
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Strategic Context . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Vision for Eastbourne . . . . . . . . . . . . . . . . . . . . . . . . .13
Regeneration and Investment -
Strengthening the Retail Sector and the Town Centre . . .15
21st Century Business Space . . . . . . . . . . . . . . . . . . . .19
Academic Excellence . . . . . . . . . . . . . . . . . . . . . . . . . .20
Boosting Culture, Tourism and Leisure . . . . . . . . . . . . .21
Facts About Eastbourne . . . . . . . . . . . . . . . . . . . . . . . .23
Location and Connectivity . . . . . . . . . . . . . . . . . . . . . .25
Property and Development . . . . . . . . . . . . . . . . . . . . .27
Business & Commercial Centres . . . . . . . . . . . . . . . . . .29
Skills for Business . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Business Networks . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Gateway to Support . . . . . . . . . . . . . . . . . . . . . . . . . .34
Maps
South East Local Enterprise Partnership . . . . . . . . . . . .12
South East Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Business and Commercial Centres . . . . . . . . . . . . . . . .29
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WELCOME
Eastbourne is already a fabulous place to both live and work.
With an impressive sunshine record, good schools and a wide
variety of leisure facilities in a coastal environment, when
businesses come to Eastbourne they tend to stay. With an
ambitious Economic Development Programme which includes
a major extension to the shopping centre, a £35m investment
in the cultural quarter and the development of a new business
park, Eastbourne is being transformed.
This guide to Eastbourne describes a range of current and planned initiatives,
to support businesses and develop the local economy. It’s also a practical tool
to help you access support and advice, and how to network with the welcoming
and diverse Eastbourne business community.
I would like to take this opportunity to thank all those companies and
organisations that have supported and contributed to this publication through
advertising and the provision of information. The Economic Development
Team and I look forward to working in partnership with you to secure a dynamic,
distinctive and sustainable future for Eastbourne.
David Tutt
Leader of the Council
Eastbourne Borough Council
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I am delighted to co-introduce the latest edition of the Guide to
Eastbourne, a publication which has become indispensable to
anyone looking to start up, relocate, invest or grow in Eastbourne.
Not only is Eastbourne a beautiful town to visit and live in, but Eastbourne is also
gaining a reputation as a dynamic business destination. The South East Local
Enterprise Partnership has identified Eastbourne as one of the South East’s most
important strategic growth locations.
Through working in partnerships made up of public, private and community
sectors, Eastbourne is making an economic step change and opening up new
opportunities for local people and local businesses. The business community is
highly dynamic with one of the most active town-based Chambers of Commerce
in the South East which works closely with neighbouring Chambers.
Eastbourne is more usually associated with tourism but also has a great deal to
offer as a business destination, with a number of highly successful world leading
businesses in sectors including Engineering, Manufacturing, Creatives and
Distribution, choosing to base their operations in Eastbourne.
The skills level in the town is above the regional average and there are a range
of excellent schools, colleges and a University at hand working in partnership
with business.
New commercial premises are being built including an Innovation Mall that will
create new space for about 300 jobs.
Legal & General’s £90 million investment in the town centre will also enhance
Eastbourne’s strong reputation and retail offer across the region.
The town’s theatre and conference offer is also receiving a £35 million upgrade
offering further evidence that Eastbourne really is a town going places.
I hope you find this Guide interesting and of value and I wish you every success
in your business.
Derek Godfrey
Managing Director, Ellis Building Contractors
Board of Directors, Eastbourne & District Chamber of Commerce Ltd
Vice Chairman, South East Local Enterprise Partnership
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STRATEGIC CONTEXT
Creating the Most Enterprising Economy in England
The SELEP (The South East Local Enterprise Partnership) represents a combined population of 3.9
million people, offering a strong and skilled workforce, providing excellent facilities and a creative
environment in which to do business, with more than 130,000 businesses supporting more than
1.3 million jobs.
SELEP brings together key leaders from business, local
government, further and higher education in order to
create the most enterprising economy in England
through exploring opportunities for enterprise while
addressing barriers to growth.
Covering Essex, Kent and East Sussex, it’s the largest
strategic enterprise partnership outside of London. The
area, which is the country’s economic powerhouse
contributing £63 billion a year to the national economy,
is full of business opportunities, offering a range of core
economic strengths and investment potential.
Through a co-ordinated growth programme, the
partnership aims to create 200,000 private sector jobs
and 100,000 new homes by 2021. To deliver growth
there will be road and rail infrastructure improvements
and support to businesses.
The SELEP’s Strategic Economic Plan identifies four key
pan-LEP priorities: Area Map of the SELEP
• Accelerating Growth: Enterprise and Innovation
• Creating Competitive Locations: Infrastructure and
Property
• Building a 21st Century Workforce
• Enabling Housing Growth
For more information www.southeastlep.com
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VISION FOR EASTBOURNE
Eastbourne Borough Council is going through a period of change that will deliver better quality
services focused on the needs of residents and existing and new businesses in the town.
Traditional departments have been replaced with Customer
First to deliver more joined up services for our customers.
The one stop shop will navigate businesses to all the
support and services they need making it easier to do
business in Eastbourne.
As well as the significant internal changes, the Council are
also focused on driving Eastbourne forward economically.
Working in partnership, the Council’s Corporate Plan sets
out how we aim to deliver key projects to help make
Eastbourne the best place to live, work and visit.
Priority aims for a prosperous Eastbourne include:
• A transformed and accessible Town Centre with an
expanded catchment area and home to a wider range of
shops and services for local residents, with high quality
public spaces that reflect the cultural and economic
aspirations of the Borough
• Residents with a wide range of skills and opportunities to
make the town attractive to employers and new businesses
• An exciting and wide range of cultural activities combining
opportunities for learning, participation and shared
experiences for residents and tourists
• A wide programme of events and activities to encourage
opportunities for partnership and investment in the
cultural economy and growth of Eastbourne as a
marketable destination
• A Business Park as a regional centre of technology
excellence occupied by businesses with international markets
• Increased investment in infrastructure such as transport and
community facilities to unlock social and economic growth
For more information on the Corporate Plan and the
Council’s Partnership working visit
www.eastbourne.gov.uk/about-the-council Eastbourne promenade
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Chartered Surveyors Est. 1982
Services:
Regulated by RICS
• RICS Homebuyers Reports
• Commercial and Residential Valuations
• Building Surveys
• Commercial Estate Agents
• Commercial and Residential Property Management
01323 841814 01323 642426
www.rossandco.co.uk
3033486
14
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REGENERATION & INVESTMENT
Strengthening the Retail Sector and the Town Centre
“By 2027, Eastbourne Town Centre will be a place that attracts more shoppers, workers, residents
and visitors to spend more time enjoying a vibrant and varied offer and mix of uses in a well
connected series of attractive streets and public spaces. Increasing investment in the town will
bring wide ranging benefits and will allow Eastbourne to respond positively to climate change.”
Town Centre Local Plan
Town Centre Local Plan Sites for Commercial Development
The Town Centre Local Plan (TCLP) recognises the Over the period of the TCLP, a number of locations will
importance of expanding the shopping offer and developing be a targeted for development and redevelopment. Five
new public spaces to enhance the town centre to increase Development Opportunity Sites are identified within the
its attractiveness to more shoppers and visitors. A number TCLP:
of locations are identified to be targeted for development.
1. Land at the junction of Terminus Road and Ashford Road
The Plan also recognises the unique shopping experience of 2. Land adjoining the railway station and the Enterprise
the area around the town centre and its importance to local Centre
traders. By attracting more customers to the town, all 3. Land between Upperton Road and Southfields Road
businesses will benefit and will make Eastbourne an even 4. Land at the south-eastern end of the Arndale Centre
more attractive location for businesses to relocate to.
5. Land at the former Co-op on Terminus Road
The Town Centre Local Plan contains four key policy themes
For more information including maps
that will shape the regeneration of the town centre:
www.eastbourne.gov.uk/tclp
• Supporting a mix of uses
• Town Centre identity
• Town Centre public realm
• Accessing the Town Centre
The Plan aims to improve local transport links with particular
focus on the Terminus Road bus route and acknowledges the
importance of protecting the town’s heritage.
The percentage of Eastbourne’s town centre retail voids
remained below the national average during the economic
downturn and continue to do so.
Artist’s impression of the extension of the Arndale Centre
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Development Opportunity Site One -
Arndale Centre Extension
A £90 million plan to transform the Arndale Centre was Alongside Legal & General’s proposals, Eastbourne Borough
approved in May 2014. Council, East Sussex County Council, Stagecoach and
Brighton & Hove Buses have been working in partnership
The development is a private sector proposal from the to look at ways of improving the pedestrian environment
owners Performance Retail Limited Partnership in which in Terminus Road.
Legal & General have a majority share.
The proposed improvements will ensure that the town
The extension will provide up to 24 new shops between centre is supported by bus stops close to the shops and
the existing Arndale Centre and the railway station and has the potential to encourage more local people to travel
will allow some existing shops to expand into larger units. by bus rather than car.
Seven new restaurants and a multiplex cinema are also
included in the development. Legal & General is working towards completing the scheme
by 2017.
Many retailers have expressed an interest in opening in
Eastbourne but at present, the town centre does not
have enough larger sized units to meet their needs. The “The extension will provide up to 24 new
extension will allow the creation of larger units to attract
new retailers to the town. shops between the existing Arndale Centre
and the railway station and will allow some
existing shops to expand into larger units.”
Eastbourne town centre Artist’s impression of the extension of the Arndale Centre
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Development Opportunity Site Two - Development Opportunity Site Three -
Railway Site Post Office Site
The largest site identified in the TCLP provides a significant The site is prominently located adjoining Upperton Road
opportunity within the town centre to provide an which is a key approach and gateway into the town centre.
outstanding mixed use scheme with potential for a landmark There are currently a number of non-residential uses and
to signal the location. A range of uses will be appropriate areas of surface parking which, if combined into a single
including retail, housing, offices, hotel and community. development parcel, present a significant opportunity for
redevelopment. The area offers potential to maximise
The area offers potential to comprehensively redevelop development of a key gateway into the town centre,
and reconfigure a major site creating a new mixed use area. incorporate a wide and prominent frontage to Upperton
This would provide for a range of town centre uses in an Road, and enhance the pedestrian environment and public
accessible and hence sustainable location and establish a realm around the Upperton Road gateway.
landmark adjoining the railway station which is an important
public transport focused gateway into the town centre. In Development Opportunity Site Four -
addition, it would create a new area of public realm adjoining
Terminus Road providing a setting for development and Public Realm
linking with the main secondary retail area in ‘Little Chelsea’. There is an opportunity for sensitive remodelling to better
exploit this prime location. The point where Langney Road
Should the opportunity arise, the Development Opportunity meets Terminus Road provides a generous expanse of space
Site could also encompass the redevelopment of the which could be a very attractive public ‘square’, providing a
secondary retail premises at Station Parade to provide stopping point on the key route between the railway station
a new frontage onto Terminus Road. and the seafront.
Artist’s impression of the Development Opportunity Site Two Artist’s impression of the Development Opportunity Site Three
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Development Opportunity Site Five - Sea Views
Co-op Site In 2013 the Western View café opened its doors. With
more than 100 seats outside on a terrace, diners can enjoy
A key site along Terminus Road near the seafront is being
stunning views of the sea and downland. The Western View
redeveloped into a 65 bed hotel with shops on the ground
is a temporary café as the Borough Council prepares to
floor and is expected to open late in 2014. The new life in
market the location to attract a permanent new building
the 1930s Art Deco building will enhance an important area
that will make the most of this stunning site.
in the town centre.
For more information on any of the sites including maps
go to www.eastbourne.gov.uk/tclp
Also in the town centre, Street Markets
Since 2012, Eastbourne’s town centre has a regular
street market with high quality goods featuring hand
picked stalls showcasing food and drink, clothes, jewellery,
crafts, home ware, flowers, children’s toys, books, gifts
and more.
The market is much more about creating an interesting,
lively and colourful spectacle that will attract more
people to investigate, shop and linger in the town centre
for longer.
For more information or to enquire about a stall visit
www.eastbourneboroughmarket.co.uk
Eastbourne Borough Market
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21st Century Business Space
Innovation Mall
The new Innovation Mall at Sovereign Harbour will be a
superb centre for knowledge-based enterprises, bringing
economic growth and helping to attract skills to the area.
The Mall, set to open in 2015, will bring a huge boost to
the local economy.
Sea Change Sussex will be developing a modern and
flexible three-storey building providing work space for
start-up companies and small and medium sized
businesses.
The 25,000 sq ft Innovation Mall will accommodate up
to 300 employees in the form of 60-70 small companies,
fewer medium sized firms or one or two large occupiers. Artist’s impression of the Innovation Mall development
These could be start-ups, existing local firms, established
companies attracted from outside the area or a
combination of all of these.
The 3.4 hectare site on which the Innovation Mall will
be built is also awaiting development for up to another
108,000 sq ft of employment space and is in local
authority ownership.
For more information visit
www.eastbourne.gov.uk/regeneration
Flexible Business Space
Eastbourne already has fantastic flexible business spaces
and services available in the heart of the town with great
access to transport networks.
Tailored to meet business needs, packages can be
negotiated. Business facilities include bookable meeting
and training rooms, hi-tech solutions, well equipped
workspaces and break out areas. Administration, call
handling and mail forwarding services, together with
collaboration and networking opportunities are just some
Sovereign Harbour of the business services on offer.
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Academic Excellence
“Eastbourne has been an important destination in the language travel industry since before the
Second World War. The town offers a beautiful location that is friendly, safe, quintessentially
English and near enough to London to make day trips there easy.”
Paul Clark, LTC Eastbourne, Director of Language Teaching Centres UK
Eastbourne contains a number of specialist schools, a There are plans to extend to the primary school provision
University and language schools. The town has a reputation locally thereby creating more placements with potential
for academic excellence with a lively student community. physical explansion.
This makes it an attractive venue for such establishments
and students.
A number of sites are being redeveloped in the town to
extend and enhance the language school and education
provision.
Investment has been pumped into two key redundant sites,
formerley schools before the World Ward II, sympathatically
renovating them back for educational purposes once again.
Gildredge House, a Free School, opened its doors to school
students in September 2013. The site was made redundant
in 2012 as the NHS Dental Board vacated it.
The Roborough Day Unit, a hospital building, has been
turned into an EF Language School with teaching and
accommodation facilities. The grounds will be landscaped
and the campus will create a distinquished view at the top
of The Avenue.
Furthermore, Eastbourne College, an independent school,
has been granted planning permission for Project 150 of
which over an acre of land will be transformed into a new
sports complex, dining and social facilities and 31 state-of-
the-art classrooms. It is due for completion 2017 when the
College celebrates its 150th anniversary.
In the autumn of 2015, St. Andrew’s Prep School will also
be opening its doors after the construction of a new sports
hall, dance studio and office complex on its site. Eastbourne College
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Boosting Culture, Tourism and Leisure
Protecting and enhancing Eastbourne’s cultural offer is crucial to the economic prosperity of
Eastbourne and the environment.
The Cultural Development Framework for Eastbourne
seeks to attract greater investment in the town to help
grow the offer for both residents and visitors while
generating stronger community leadership and more
partnerships, helping to develop skills and generate more
jobs in the sector locally. The Framework highlights more
than 40 broad-ranging actions to kick start a long-term
vision for culture in the town.
A Vision for Devonshire Park
Eastbourne Borough Council has committed to deliver a
vision for the town’s Devonshire Park Complex by 2020,
to transform this historic international event, conference
and arts complex, into an all year round vibrant and
bustling cultural destination for residents and visitors
to the town.
This exciting development will include the full restoration
of the Grade II* listed Congress Theatre, Grade II
listed Winter Gardens and Devonshire Park Theatre,
improvements to facilities for the International Lawn
Tennis events and a catering, conference exhibition,
visitor and welcome centre. New public realm and
improved links with the town centre and seafront will
also provide a contemporary setting for Towner, the
contemporary art gallery, which is part of the Tate Plus
network, with national portfolio status.
For more information visit
www.eastbourne.gov.uk/regeneration
Towner © Daniel Clements
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Focus on Business Tourism
Situated on the stunning south coast, Eastbourne’s unique
micro climate means it’s the sunniest place in the UK year
on year. Ideally positioned just over an hour from London
and a gateway to 1066 Country and the South Downs
National Park, it’s an excellent base to explore beautiful
Sussex villages, towns and countryside.
This award-winning resort maintains a quintessential
Victorian charm whilst its elegant seafront and cosmopolitan
harbour keeps visitors returning year after year.
Eastbourne has an exciting accommodation portfolio with
beautiful bed and breakfasts, boutique hotels and the UK’s
only luxury 5 star seaside hotel.
From the iconic Beachy Head and dramatic cliffs to the
superb promenade with ionic bandstand, international
events and West End theatre shows to scrumptious
restaurants, exciting attractions for all the family and a
wealth of galleries and heritage, Eastbourne reflects the
very best of the British south coast.
For a day trip, weekend break or holiday getaway,
Eastbourne is the perfect year-round destination.
• Over 4.9 million visitors come to Eastbourne each year with an average annual spend of
£261 million. £102 million is spent by day visitors alone.
• Eastbourne offers over 7,500 bed spaces – one of the largest accommodation providers in
the south east.
• Tourism is worth over £346 million to the local business economy.
• Eastbourne is the second fastest growing seaside resort in the UK (CMSA 2011) with an 11%
increase in tourism-related business.
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FACTS ABOUT EASTBOURNE
Local Environment The University of Brighton has a campus in Eastbourne
specialising in Service Management, Nursing and Midwifery,
The Eastbourne Borough is predominantly urban with a high Sports Science and Teacher Training.
level of biodiversity and is protected on the west by the
South Downs as a National Park.
Housing
The Willingdon Levels forms a green ‘heart’ and is locally The average house price of a flat is £151,562 and £304,172
referred to as Eastbourne Park. for a detached property, cheaper than the averages for the
South East.
To the north of the Borough are the towns of Polegate,
Residential property ranges from Victorian properties
Willingdon, Pevensey, Westham and Stone Cross which
and modern housing including luxury apartments at
lie within the jurisdiction of Wealden District Council.
Sovereign Harbour.
Population
There are 99,704 residents in Eastbourne and 513,499
in East Sussex, of which 68% in both areas are
economically active.
24.4% of Eastbourne’s residents’ highest level of
qualifications is a Level 4 and above (degree level or
higher), 12.6% to Level 3 (2 A Levels), 16.6% to Level
2 (GCSEs Grades A*-C) and 13.8% to Level 1 (GCSEs).
5.8% residents have other qualifications and 23.2% have
no qualifications. These figures are comparable to Great
Britain, South East and East Sussex.
Education
In Eastbourne there is a wide choice of primary and
secondary schools including specialist schools for maths
and computing and the performing arts; private schools;
academies; and a Free School.
Post-16 education to residents and businesses in the town
is provided by Sussex Downs College. There are plans for
further extensions of the 6th Form provision by other
establishments. Sovereign Harbour Marina
23editorial_308185.qxd 8/8/14 14:57 Page 24
Business Commercial Rents
A number of innovative and forward looking Average commercial rents are:
companies have chosen Eastbourne as their
• Office £9-15 per square ft
base. There are 2,600 businesses in Eastbourne, and
compared to Great Britain, South East and East Sussex • Industrial £5-8 per square ft
there are specialisations in:
Growth Sectors
• Retail
The health and social work sector is forecasted to continue
• Accommodation and food services
to grow from an existing large presence in East Sussex as
• Finance and insurance
well as the retail, hotels and catering sectors linked to the
• Property area’s attractiveness as a tourist destination.
• Education
• Health Construction remains an important sector for the county and
• Arts, entertainment, recreation and other services based on evidence of past performance, should continue to
grow despite the economic downturn.
37,500 jobs are supported by Eastbourne businesses.
The largest employment sectors are public administration, Sources: East Sussex in Figures, Tourism at Council, East Sussex
education and health at 39.8% and wholesale and retail Local Economic Assessment
at 22.8%.
Although a small employment sector at 9.1%,
accommodation and food services compared to Great
Britain, South East and East Sussex has a greater degree
of specialisation.
A 2012 Tourism Economic Impact Report revealed more
than 7,000 tourism related jobs across a wide range of
service sectors from catering and retail, to public service
jobs such as in local government, cultural and leisure
attractions. 17% of all jobs in Eastbourne are supported
by the tourism spend.
“37,500 jobs are supported by
Eastbourne businesses. The largest
employment sectors are public
administration, education and
health at 39.8% and wholesale
and retail at 22.8%.”
24 Gardners Bookseditorial_308185.qxd 8/8/14 14:57 Page 25
LOCATION AND CONNECTIVITY
Eastbourne is uniquely positioned as a business location. It provides the best of both worlds;
a place which provides businesses and residents a beautiful environment in which to work and
live whilst having connectivity to the rest of the South East, London, Europe and the world.
Eastbourne has frequent and direct train services to
London, Brighton and Gatwick Airport as well as Ashford Destination Distance
International from which there are many high speed
Eurostar connections to various cities in Europe. Destination Distance
Ashford International 46 miles
Eastbourne links to major roads in the South East.
Brighton 22 miles
Investment is being sought to upgrade the A27 between
Eastbourne and Lewes to improve connectivity to Dover 63 miles
A23/M23, Gatwick Airport and London and supporting Gatwick Airport 41 miles
business and housing growth plans. Lewes 17 miles
London 63 miles
Newhaven, Ramsgate and Dover ports are of reachable Newhaven 13 miles
distance to sail across the Chanel.
M25 42 miles
Stagecoach is the local bus operator with direct buses (Sources: RAC)
operating every 20 minutes to and from Brighton,
www.stagecoachbus.com.
25editorial_308185.qxd 8/8/14 14:57 Page 26
MAP OF SOUTH EAST ENGLAND
A41(M) M11
Lewes
26editorial_308185.qxd 8/8/14 14:57 Page 27
PROPERTY AND DEVELOPMENT
Eastbourne offers a wide range of commercial property that significantly out performs other parts
of the South East on affordability, connectivity and quality.
Eastbourne’s property structure has undergone a There are opportunities for new and large investments and
transformation as new commercial developments and for existing companies to grow. The local planning system is
redevelopments have come on stream, with more yet geared towards growth and town prosperity and the Council
to come. Eastbourne offers a variety of high specification is committed to strengthening the local economy and working
offices and industrial sites to starter units and desks, in partnership to bring forward sites for development.
covering all sectors of the market.
Locate East Sussex, the county’s commercial property and
Commercial rents are competitive in Eastbourne, which inward investment service, is a one-stop shop for business
combined with relatively low salary costs and its close people who are seeking space or larger premises. It works
proximity to London and Europe, makes Eastbourne an closely with developers, commercial agents, local authorities
exceptionally competitive location. and other partners to identify suitable properties and sites
for business.
While Eastbourne has very few large vacant sites, the town
offers a number of opportunities where existing sites are To discuss your property and development needs contact
ripe for development, offering lower build costs. Locate East Sussex, 0844 4159255 or visit
www.locateeastsussex.org.uk
Highfields Office Park
27editorial_308185.qxd 8/8/14 14:57 Page 28
Planning Framework Employment Support
Eastbourne benefits from an up to date planning policy
plan to guide development and offer certainty to inward The Council and its partners can help new and existing
investment. The Eastbourne Core Strategy Local Plan sets businesses with their labour market needs, and large and
out the Council’s spatial vision for Eastbourne up to 2027 strategic developments in the delivery of meeting their site
and the primary land-use policies to deliver it. specific labour market planning obligations.
For pre-application planning advice, planning enforcement In a partnership approach, a bespoke training and
issues, to search for planning applications, or for recruitment service is offered in order to be flexible to
information on Conservation Areas or Tree Protection the different types and scales of investments.
Orders, please visit www.eastbourne.gov.uk/planning
Through the partnership businesses also have access to
Or contact Customer First 01323 410000 or support to help with the creation and management of
customerfirst@eastbourne.gov.uk. apprenticeships and work experience placements, and
access to employment programmes and grants.
To find out more about the planning process and how
to make an application, visit The Planning Portal website
www.planningportal.gov.uk
28editorial_308185.qxd 8/8/14 14:57 Page 29
Business & Commercial Centres
Landmarks
1. Eastbourne District General
Coast Road Hospital
Shinewater
Lower Lake to Hastings
Willingdon
2. Eastbourne Train Station
9
4 3. Hampden Park Train Station
25
A
Hampden J 4. Retail Parks
Willingdon Park E 4
8
H 5. Sussex Downs College
G 6. Brighton University Campus
D 8
F RNLI Station
7. Golf Courses
4 3 7 8. Cinemas
5
A2 Sovereign
29 Harbour 9. International Lawn Tennis
0 B
7
1
A Centre
C Langney
4
Point
K
Business Parks
Old A. Compton Industrial Estate
Town B. Hawthorn Road
I
C. Hammonds Drive
D. Hampden Park
E. Edward Road
7 2
8 Pier F. Brampton Business Park
o on G. Highfield Office Park
d t rig ht 7
oa
tR &B
9 H. Hargreaves Business Park
a s d
Co afor
Se
I. Courtlands Road
East Dean J. Sovereign Harbour
6 K. Southbourne Business Park
Holywell
Beachy Head
Based upon the Ordnance Survey mapping with the permission of The Controller of Her Majesty’s Stationery Office ©
Crown Copyright 43382U. This map is subject to Copyright and is protected by digital fingerprint. Copying or reproduction
in part or in full is prohibited without the prior written consent of Burrows Communications Ltd. All rights reserved
Burrows Communications 2014.
29editorial_308185.qxd 8/8/14 14:58 Page 30
SKILLS FOR BUSINESS
Preparing the town’s future workforce starts early in Eastbourne through The Eastbourne Education
Business Partnership. The Partnership connects school and college students with local businesses in
collaborative projects that relate to the local economy and skills needs. Regular events include
engineering and media challenges and the promotion of entrepreneurship.
85% of Eastbourne’s school students leave compulsory
education with 5 A*- C GCSEs, compared to 80.2% for
East Sussex.
The qualification level of Eastbourne’s working age residents
is comparable to East Sussex and Great Britain but with a
slightly greater concentration of those educated to NVQ2
(GCSEs Grade A*-C) and to NVQ1 (GCSEs Grades D-G).
Students from Sussex Downs College leave with
qualifications at levels 1 – 5, including degree level
vocational qualifications.
Graduates from the University of Brighton, which has
campuses in Eastbourne, remain in the town after studying,
even if they are unable to immediately match their
qualification to a local job.
The overall result is a good diversity of education and skills
to supply different industry sectors’ skills needs.
Further and vocational education for the town is provided by
independent training providers and Sussex Downs College.
Sussex Downs College is a Beacon College offering training
and development opportunities for people aged 14 upwards.
This includes workforce development for new and existing
employees of Eastbourne businesses or for those looking to
enter the workforce for the first time through achievements
of vocational qualifications, A levels and apprenticeships.
Eastbourne Construction Partnership Skills Expo
Skills and training information and advice, and access to the
full provision will be made more straightforward for business
and residents through a collaborative one stop information Sources: East Sussex in Figures, University of Brighton and Sussex
and advice hub coming to Eastbourne at the end of 2014. Downs College
30editorial_308185.qxd 8/8/14 14:59 Page 31
BUSINESS NETWORKS
“There is plenty of opportunity for Eastbourne businesses to network and collaborate with like-
minded individuals. Events organised by the national franchises are complemented by locally run
groups, such as Pick n’ Mix, a networking and peer-support group for innovators from all walks of
life, and #WiredEB, a quarterly meet-up of creative, digital and technology professionals hosted at
Cohub’s coworking space in the town centre.” Stuart Lambert, Co-founder, Cohub Coworking
(www.cohub.co.uk)
The dynamics of the business community in
Eastbourne makes it easy to foster good business
relationships creating a strong environment to
“Networking enables you to meet potential
capitalise from networking. clients and contractors as well an opportunity
Networking enables you to meet potential clients for knowledge transfer to increase the
and contractors as well an opportunity for competitive advantage of your business, sector
knowledge transfer to increase the competitive
advantage of your business, sector and the and the economy as a whole.”
economy as a whole.
For local business events visit
www.locateeastsussex.org.uk/events
Social Media
Do not underestimate the value of social media
platforms to market your business and to network.
To make the most of it, like any form of marketing,
you will need to carefully consider your objectives
and use the appropriate platforms.
Don’t Miss a Thing
Contact Customer First, listed under Gateway for
Support, and sign-up to the Business E-newsletter
for local business news from Eastbourne Borough
Council, partners and local businesses.
For the latest news between editions, follow
the Council on Facebook and Twitter
www.eastbourne.gov.uk/socialmedia Meetup of Social Entrepreneurs
Image courtesy of Avant Commercial (www.avantcommercial.com)
31editorial_308185.qxd 8/8/14 14:59 Page 32
eastbournebusiness
CRIME GROUP
To make Eastbourne a safer place to work and live.
The Eastbourne Business Crime Group looks after the town’s security radio network
for over 130 businesses from both the day and night time economies. The scheme
is fully accredited.
Objectives of the scheme Benefits to Business
• Reduce shoplifting and anti-social • Shared intelligence with Sussex Police
behaviour • Persistent offenders can be excluded from
• Reduce public place violent crime for the premises for two years
night time economy • Photographs of offenders on an innovative
• Protect staff from physical and verbal abuse secure intranet site
• Make Eastbourne a safe place to shop, • Free training for staff
socialise, work and live • Weekly intelligence meetings with Police,
keeping your business up to date with the
latest information
• Fast up to date information on security
issues business
1 Grove Road, Eastbourne
East Sussex, BN21 4TW
Telephone 01323 410000
Email enquiries@eastbourne.gov.uk
Web www.eastbourne.gov.uk/ebcg
32editorial_308185.qxd 8/8/14 14:59 Page 33
Thinking of starting a business?
Already running a business?
Want to improve profitability?
Looking to improve performance?
Need more business knowledge?
If you can answer yes to any of these questions or the many others facing
businesses today then call EDEAL - your local Enterprise Agency.
Whatever your business size, sector, location or idea, the EDEAL range of free and
low-cost business advisory, seminar and training services are tailored to your specific
needs - all delivered by friendly, quality assured and experienced individuals.
EDEAL works in association with The Association of Chambers in East Sussex (ACES),
East Sussex County Council (ESCC), Eastbourne Borough Council and Wealden
District Council (WDC) all service partners dedicated to the development of business
enterprise and skills across East Sussex.
So, call today - it could be one of the best calls you make!
tel 01323 641144 • e-mail info@edeal.org.uk
web www.edeal.org.uk
33editorial_308185.qxd 8/8/14 14:59 Page 34
GATEWAY TO SUPPORT
The Gateway to Support is a directory of local services to help signpost you to the right
organisation to meet your business need. There are also some useful local contacts.
Eastbourne & District Enterprise Agency Ltd (EDEAL)
To use the matrix, locate your business need on
the left and follow the row across to see which
organisations can help you. To locate the
organisation you wish to contact, each
Eastbourne Education Business Partnership
Eastbourne Chamber of Commerce unLtd
organisation is listed with an entry number on
South East Local Enterprise Partnership
the matrix. In alphabetical order, the contact
Enterprise Europe Network South East
details of each organisation are listed in the
Eastbourne Business Crime Group
Eastbourne Hospitality Association
University of Brighton - Business
following pages.
National Apprenticeship Service
Social Enterprise East Sussex
Federation of Small Business
East Sussex County Council
Eastbourne Borough Council
Business Support Helpline
Town Centre Management
Let's Do Business Finance
Building Control, Planning
East Sussex Credit Union
Let's Do Business Group
Eastbourne Conference
Citizens Advice Bureau
Sussex Downs College
Eastbourne Town Team
Buy With Confidence
Locate East Sussex
Build East Sussex
VisitEastbourne
Jobcentre Plus
Wired Sussex
Buy Local
Name
3VA
Entry Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Financial • • • • • • • • • •
Advice
Business
• • • • • • • • • • • • • • • • • • • •
Advice
Workforce
• • • • • • • • • • •
Development
Procurement
• • • • • •
Opportunities
Property • •
Membership &
• • • • • • • • • • • • •
Networking
Starting Up • • • • • • • • • •
Relocation • • • •
Other Useful • • • • • •
Local Contacteditorial_308185.qxd 8/8/14 14:59 Page 35
CONTACT DETAILS
Key
FA Financial Advice BA Business Advice
WD Workforce Development PO Procurement Opportunities
P Property MN Membership & Networking
SU Starting Up R Relocation
@= To access visit www.twitter.com LC Other Useful Local Contact
1. 3VA 4. Business Support Helpline
Council for Voluntary Service for voluntary and community The Helpline’s trained advisers can point new and existing
organisations across Eastbourne, Lewes District and Wealden. businesses to grants, loans and advice from Government
Develops local groups through support, advice and training and other providers, nationally and locally.
and helps the sector to network and have a voice locally.
FA BA WD SU
FA BA WD MN
0300 456 3565 • www.gov.uk/business
01323 639373
www.3va.org.uk • @3VAsupportVCS 5. Buy Local – Sponsored by
thebestofEastbourne
2. Build East Sussex
Website for customers and businesses to recognise quality
A database where contractors can register free of charge customer service and product knowledge by local businesses
to seek support to develop their business and seek local in Eastbourne.
construction procurement opportunities.
PO MN
BA PO MN
www.eastbournebuylocal.co.uk • @David_Ruddle
www.buildeastsussex.co.uk
6. Buy With Confidence
3. Building Control, Planning
A scheme of approved traders that consumers can depend
Building works may need to comply with building on to provide a reliable and customer-friendly service.
regulations. It is important to check as early as possible Businesses must demonstrate an ongoing commitment
if approval is required from a building control body. to good customer service to retain their membership.
BA SU R
PO MN
01892 602005 01323 463440
www.wealden.gov.uk/buildingcontrol www.eastsussex.gov.uk/buywithconfidence
@wealdendistrict @BWCEastsussex 35editorial_308185.qxd 8/8/14 14:59 Page 36
7. Citizens Advice Bureau 11. Eastbourne & District Enterprise
Provides free, independent, confidential and impartial advice Agency Ltd (EDEAL)
to everyone on their rights and responsibilities. A not-for-profit enterprise agency providing confidential and
FA BA impartial business advice on all aspects of business including
business counselling, training, marketing, accountancy and
01323 417177 pre and start up business support.
www.eastbournecab.co.uk • @EastbourneCAB
FA BA MN SU
8. Conference Eastbourne 01323 641144
www.edeal.org.uk
A free and impartial venue finding service on all of
@EDEALSouthEast
Eastbourne’s conference facilities based at Eastbourne’s
largest Conference venue, the Devonshire Park Centre.
12. Eastbourne Borough Council
LC
The local authority for Eastbourne. For all business enquiries
01323 415437 contact the Customer First team to access advice and
www.conferenceeastbourne.com support on planning, environmental health – health and
@ConferenceEB safety at work, licensing, food safety and pollution, business
rates, business continuity, planning an event, the Council’s
commercial property and doing business with us. For
9. East Sussex County Council location services and business support, contact our partners
Is responsible for Trading Standards, adult social care, Locate East Sussex and Eastbourne & District Enterprise
libraries, Registrars, children’s services and highways across Agency Ltd (EDEAL), see entries 23 and 11.
East Sussex. The business area on their website includes
FA BA PO P SU R LC
access to advice on commercial waste, local economic
intelligence and research, procurement opportunities and
01323 410000
economic development priorities and plans for the county.
www.eastbourne.gov.uk
BA WD PO @EastbourneBC
0345 60 80 190
www.eastsussex.gov.uk/business
@EastSussexCC
10. East Sussex Credit Union
Provides high quality, ethical, sustainable and easy to access
Savings and Loans for personal and business customers.
Welcomes new members from all backgrounds. Actively
combats poverty and loan sharks, providing an affordable
alternative to high interest lenders. Local employers can
set up Workplace Schemes for their staff.
FA SU LC
01273 234858
www.eastsussexcu.org.uk
36editorial_308185.qxd 8/8/14 14:59 Page 37
12. Eastbourne Borough Council
Celebrating a Year of Customer First!
What is Customer First? Over the past five years Eastbourne being led by specialist advisors. They cover a range of
Borough Council has worked hard to protect public services other activities linked to food, health and safety, parking,
by finding ways to deliver services more efficiently. street scene, grants and enforcement of some cases.
Customer First has been created as part of this work under
a programme we call the Future Model. Specialist Advisors
In April 2013, Customer First was launched replacing The specialist advisors have had a busy first year, with the
traditional departments of planning, environmental health, implementation of the new waste contract, roll out of bins
licensing, waste, economic development and open spaces and round changes, high tides, flooding, trees affected by
with an integrated team of customer advisors, neighbourhood strong winds plus the numerous corporate projects that
advisors, case workers and specialist advisors working to they have delivered, on top of all their normal day to day
deliver more joined up services for our customers. work. Their role is to solve problems, manage difficult cases,
work proactively to educate and enable customers
The second phase is underway, and sees the focus shift to help themselves and provide specialist advice to the
from the ‘place’ based services to the ‘people’ based other Customer First teams.
services – benefits, housing, community development.
Contacting us has never been easier
Customer Advisors You can easily sign up to “My Account” at
The team interact and respond to customers through www.eastbourne.gov.uk/myaccount to access our services
multiple channels: face to face, phone, letter, email and and find your rubbish and recycling collections days,
online via My Account (www.eastbourne.gov.uk/myaccount) report missed bins, information on your council tax banding,
and the Report It - Eastbourne smartphone app. planning and environmental information, and
local ward councillors.
Neighbourhood First Download the new app called Report it -
The Neighbourhood First team are dedicated to improving Eastbourne. It allows you to take a picture of
environmental standards in your area. The team is made up a problem, such as fly tipping or graffiti, add some
of nine advisors across three zones, plus six operational information to help us deal with it, and then it uses
advisors who work across the whole town providing rapid the GPS feature on your phone to send the report to
response to various problems. The advisors hold community us complete with the location.
days at various locations so you can come along and meet
the team. For further information on Customer First, email
customerfirst@eastbourne.gov.uk or call 01323 410000.
Case Management
The Case Management team validate and process cases and
applications e.g. minor and non-contentious major planning
applications, licensing applications, noise complaints, and
assist in processing more complex applications and cases
37editorial_308185.qxd 8/8/14 14:59 Page 38
13. Eastbourne Business Crime Group 17. Enterprise Europe Network South East
A partnership between the local business community, A one-stop-shop offering a range of tailored services to help
Eastbourne Borough Council and Sussex Police to businesses develop new products and access new markets.
promote the prevention of all aspects of crime within Includes business opportunities within the EU and updates
the town’s businesses. on relevant regulations, programmes and initiatives.
MN BA PO
01323 410000 0845 725 2244
www.eastbourne.gov.uk/ebcg www.enterpriseeurope-se.eu @EENSouthEast
14. Eastbourne Education Business 18. Eastbourne Town Team
Partnership Driven by a team of retailers, restaurateurs, service
Promotes and delivers effective links to enhance teaching providers and experts to re-engergise Eastbourne’s town
and learning to contribute to economic growth and centre as a prosperous and vibrant community hub.
prosperity in Eastbourne and Hailsham. Brings partners BA LC
MN
including businesses together in collaborative projects
and activities that help to improve learning outcomes www.ebtt.co.uk
for young people. @EBtownteam
WD
19. Federation of Small Business, FSB
www.eastbourneebp.org.uk UK's largest campaigning pressure group promoting and
@EastbourneEBP protecting the interests of the self-employed and owners
of small firms. Delivers a wide range of business services
15. Eastbourne Chamber of Commerce unLtd to its members.
One of the largest Chambers in the south east with over BA MN SU
600 Members. It exists to advance the economic prosperity
of the region and to promote its Members. 01323 482018
www.fsb.org.uk/eastsussex
BA MN SU R @FSBEastSussex
01323 641144
www.eastbourneunltd.co.uk 20. Jobcentre Plus
@EBChamber Provides a flexible recruitment and workforce development
service at no direct cost including access to training, work
16. Eastbourne Hospitality Association trials and work experience placements. Can also support
redundant staff back into work.
Membership group which offers support and advice and
meets regularly to discuss any issues affecting any sized BA WD
hospitality establishment.
0345 604 3719
BA MN www.gov.uk/jobcentre-plus-help-for-recruiters
@EastbourneJCP
01323 726756
www.eastbournehospitality.org.uk
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