The Official Programme - #CGFSummit - SINGAPORE
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12th-15th June 2018
Marina Bay Sands
SINGAPORE
SINGAPORE
2 018
#CGFSummit
The Official Programme
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The Global Summit 2018 - Official Programme
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The Global Summit 2018 - Official Programme
Global Summit 2018:
Consumer Centricity
in a Data-Driven World
The 2018 edition of the Global Summit will take
place at the Marina Bay Sands in Singapore. This
year, we are focusing on “Consumer Centricity in
a Data-Driven World” and Singapore will provide
the perfect backdrop for such discussions as we
bring together traditional players and some of
the region’s most innovative startups. Singapore
also proved the perfect location as it is focused
on becoming a “Smart City”. Sustained investment
in technology is already turning Singapore into
a connected, data-driven city that is perfect for
trying new ideas.
Delegates will learn that consumer centricity is not just about making your consumers like you; it’s much
more than that. If your company is interested in understanding the current and future needs of your
consumers, you need to ensure that the right internal and consumer-facing strategies are in place. It’s
time to do away with traditional business-driven strategies. At the Singapore Global Summit, see how
leading FMCG companies around the world are doing just that.
More information on: www.tcgfsummit.com
Follow the conversation: #CGFSummit
The Global Summit Committee
Chairman : Anders SVENSSON - ICA AB
Mark BATENIC - IGA Julie HAMILTON - The Coca-Cola Company
Jerry BLACK - Aeon Alfred OETKER - Dr. Oetker
Peter CHILD - McKinsey & Co. Alexis PERAKIS-VALAT - L’Oréal
Antonio COTO GUTIERREZ - DIA Jeff SCHOMBURGER - The P&G Company
Klaus DOHLE - Dohle Handelsgruppe Holding
The Singapore Summit Taskforce
Maximilian BITTNER - Lazada Group Carrie YU - PricewaterhouseCoopers
SEAH Kian Peng - NTUC Fairprice Win Win TINT- City Mart
Andy DASGUPTA - Fonterra Group
3
The Global Summit 2018 - Official Programme
Innovation
Global Summit
Information
I-Zone
Brand Excellence in Action
A cornerstone of the CGF’s flagship event, the I-Zone
is widely-recognised as the place to be to learn more
about the latest developments and retail trends.
In 2018, however, we are bringing more innovative
experiences to the 1,000 delegates in attendance.
Already the heart of networking breaks, lunches and
business discussions at this premier networking event,
delegates will now also be able to experience more
immersive demonstrations of brand excellence.
Inspiration
The 2018 I-Zone will include demonstrations and innovations from:
4
The Global Summit 2018 - Official Programme
The Presentation
Theatre
A centre-piece of the 2018 I-Zone, the all-new
Presentation Theatre will add even more to your Global
Summit experience.
In 2018, we’re bringing some of the brightest minds
and the best ideas to the networking breaks to further
demonstrate excellence in action and how companies
around the world are driving positive change, and
building better lives through better business.
Come join these 15-20 minute I-Talks from those at the
forefront of change.
Conversation Corner
with Leading CEOs
Join the conversation as a handful of carefully selected
CEOs each open-up to your questions in personal,
first-come first-served, I-Chats. Five CEOs across
five separate I-Chats will answer your questions live
in a special area of the I-Zone dedicated to providing
you with the opportunity to get face-time with leading
CEOs from around the world. You ask, they answer.
5
The Global Summit 2018 - Official Programme
Store Tour
Tuesday 12th June
Come explore one of the world’s smartest retail cities. Join our Singapore all day Store Tour on 12th
June 2018. Singaporean consumers can be a tough crowd. They can be price-sensitive and tech-savvy, and
they demand exceptional customer service from brands. It is, therefore, important retailers can develop an
omnichannel retailing experience for customers.
Our Singapore Store Tour programme offers the best of both worlds, as we bring you the very best in
traditional retail and ecommerce. We’ll be taking you on a comprehensive tour of supermarkets,
hypermarkets, local markets and ecommerce warehouses: it’s the complete retail experience.
Join us to learn more about how Singaporean retailers are positively impacting their city and their
customers. Register at www.tcgfsummit.com
The 2018 Store Tour Programme is kindly hosted by:
60m 100y
100m 100y
100c 70y 30k
The Programme is kindly sponsored by
Practical information
Please note, to join the Store Tour you must register by
checking the appropriate box during the registration process
via www.tcgfsummit.com. More details on timing and store
locations will be communicated soon.
6
The Global Summit 2018 - Official Programme
The Global Summit 2018 Programme
Wednesday 13th June
Morning - The Insightful Eight
Geared to a CEO audience, the Global Summit Special Sessions will provide delegates with strategic overviews and
insights on leading challenges facing our industry today. They are now a cornerstone of the pre-Summit agenda
– on the morning of the official event launch – and are an essential way for attending CEOs and C-suite executives
to get expert presentations from some of the companies leading positive change across our industry and beyond.
The Special Sessions will include four simultaneous sessions spanned over four time slots, so you can see up to
four of the eight presentations chosen. A buffet lunch will be available after the Special Sessions.
09.00 Cracking the Code on Consumers’ Health
&
11.00 and Wellness Preferences
09.00 Mass Marketing or Tailored to Your Tribe? How to
& Grow Your Brand in the Era of Data-Driven Retail
11.00
09.00 Using Hyper-Local Insight to De-Average
& Your Business
11.00
What Amazon Can’t Do. How Retailers and
09.00 Consumer Goods Companies Can Build
&
11.00 Competitive Advantage in Light of the Ever
Increasing Strengths of the Likes of Amazon
10.00 Recommitting to the Consumer-Centric
&
12.00 Model: From Idle to Agile
10.00 Which Consumer Future Are You Designing
& For? Understand the Future Consumer Today
12.00
to Shape Your Business for Tomorrow
10.00
& The “I” in Retail: Data-Driven Personalisation
12.00
10.00
& Customer360 Insights: The Key Foundations
12.00 for Enabling Artificial Intelligence in Retail
7
The Global Summit 2018 - Official Programme
Wednesday 13th June
Afternoon - Asia Pacific: Driving Tomorrow’s Retail Scene
Welcome & Introduction by CGF Co-Chairs Olaf Koch, CEO, METRO and Ian Cook, CEO, Colgate-Palmolive
Opening Keynote: Preparing for a Digital World
14.15 S. ISWARAN - Minister for Trade and Industry, Republic of Singapore
Investing in the Age of Disruption
14.45 CHIA Song Hwee - President & COO, Temasek
Evolving Retail for the Smart Consumer
15.15 SEAH Kian Peng - CEO, NTUC Fairprice
15.45 Refreshment Break & I-Talks in the I-Zone
Data: The Secret Sauce Behind
16.45 Customers Loving your Brand
Anthony TAN - Co-Founder and CEO, Grab
The Power of Communication:
17.15 Shaping Consumer Behaviour
Ms CHUA Sock Koong - CEO, SingTel Ltd
The Future of Work: People & Technology
17.45 Guy RYDER - Director General, International Labour Organization
Opening Cocktail
18.30 (kindly hosted by The Coca-Cola Company)
THURSDAY 14TH June
Morning - Global Brands and Global Trade
Positive Change in Action: Driving the Circular
09.00 Economy
James QUINCEY - CEO, The Coca-Cola Company
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The Global Summit 2018 - Official Programme
New Retail: Creating New Value for Consumers
09.30 Daniel ZHANG - CEO, Alibaba
Leadership in Retail
10.00 Ian McLEOD - CEO, Dairy Farm
10.30 Refreshment Break & I-Talks in the I-Zone
Panel Discussion: The Changing Face of Retail in Asia
11.30 Nicolo GALANTE - CEO, Central Retail
Thierry GARNIER - CEO, Carrefour China
Shafie SHAMSUDDIN - CEO, Transmart
Moderator: Peter CHILD - McKinsey
Delegate Lunch
12.30 (kindly hosted by PepsiCo)
Afternoon - Consumers in the Digital World
14.30 Dairy in the Future
Theo SPIERINGS - CEO, Fonterra Group
Global Millennials: The Data-Driven Facts
15.00 Kevin LEE - COO & Managing Partner, China Youthology
John ROSS - CEO, IGA
Mitch Barns - CEO, Nielsen
Moderator: Michael CHUI - Partner, McKinsey Global Institute
15.45 Refreshment Break & I-Talks in the I-Zone
Entrepreneurial Success Story: Retail in Myanmar
16.45 Win Win TINT - CEO, City Mart
What Does Scale Mean Today?
17.15 David TAYLOR - CEO, The P&G Company
18.30 L’Oréal Gala Dinner
9
The Global Summit 2018 - Official Programme
FRIDAY 15TH June
Morning - Impact of Technology and Innovation
09.30
A Conversation with Emmanuel Faber
Emmanuel Faber - CEO, Danone
10.00
Executing a Digital Omnichannel Growth Strategy
Dick BOER - CEO, Ahold Delhaize
Transforming Customer Experiences
10.30 Through Big Data
Alain BEJANI - CEO, Majid Al Futeim Group
11.00 Refreshment Break & I-Talks in the I-Zone
Disrupting Food Through the Eyes of an
11.45 Entrepreneur
Matilda HO - CEO, Bits & Bites
12.15 Corporate Culture Shock: a Story of Change
Masahiko UOTANI - CEO, Shiseido
12.45 Networking Lunch
Closing Afternoon Session
Worlds Collide: Digital Payments
13.30 & Traditional Industries
Vijay SHEKAR - CEO PayTM
14.00 Closing Keynote: What to Expect from the World?
Madeleine ALBRIGHT - 64th US Secretary of State
10The Global Summit 2018 - Official Programme
Singapore
CGF Partners Day
14th June 2018
Emmanuel Faber
Chairman and Chief Executive Officer
is pleased to welcome you to the CGF Partners Day to discover Singapore,
the ‘‘Garden City’’, a symbol of modernity and unique green environment.
Welcome breakfast on the rooftop of the Marina Bay
08.00 Sands Hotel: CE LA VI, with Anthea Indira Ong as
special guest speaker.
Bumboat River Tour: enjoy the beautiful scenic views
09.55 of the waterfront and discover the steps that Singapore
is taking to protect the environment.
Discovery of an innovative and sustainable urban
11.00
farming model: visit to the Citizen Farm.
Lunch at the Artemis Restaurant, on the rooftop of
13.00 CapitaGreen, a famous building designed to look ‘‘like a
plant growing towards the sun’’.
Life partners* of the registered Global Summit delegates will have access to
a special agenda prepared by Danone, as well as to all business sessions and
all official social events during the Global Summit in Singapore.
Register at www.tcgfsummit.com for your life partner to enjoy the
Partners Programme. 11
*Spouses, wives, husbands, life partners...The Global Summit 2018 - Official Programme
Thanks to Our Sponsors
The Consumer Goods Forum would like to thank the official sponsors of the 2018 Global Summit.
Thanks for the generous support.
NETWORKING COFFEE PARTNERS BUSINESS CONNECT
& TEA BREAKS PROGRAMME & DELEGATES WIFI
GALA DINNER NETWORKING STORE TOUR &
RECEPTION BREAKS DELEGATE WELCOME KIT
OFFICIAL DELEGATE OPENING COCKTAIL
LUNCH RECEPTION
Knowledge Partners
Many thanks also to our knowledge partners for their continued support.
SINGAPORE RETAIL MEDIA PARTNER
SCENE
12The Global Summit 2018 - Official Programme
Official Venue & Hotel
Marina Bay Sands
10 Bayfront Avenue
Singapore 018956
+65 6688 8868
Please book via www.tcgfsummit.com to secure
your special hotel rate.
Practical information
Visa
Delegates are invited to check visa requirements for their country of citizenship before travel. If you require
an invitation letter for a visa, please contact us.
Dress Code
We recommend business-wear throughout the Global Summit. Cocktail attire is recommended for the
social evening events. Black Tie is required for the Gala Dinner. Please note, to attend any of the social
events, you must be registered and have a delegate or partner’s badge.
Working Languages
Simultaneous interpretation will be provided in English, Chinese, Japanese and Korean during the Plenary
Sessions. Additional languages can be envisaged upon request and subject to a minimum number of 15
delegates per language group.
13The Global Summit 2018 - Official Programme
The CGF and The Institute for Human Rights and Business, alongside key
partners, will team up to bring you this important event that provides an
opportunity to explore successes and barriers to eliminating worker-paid
fees, leading to debt bondage and often forced labour. We will hear from
migrant workers, practitioners and CEOs about what is needed for faster
progress.
The Global Forum will bring together global brands, suppliers, recruitment
agencies, civil society, academics with governmental representatives to
explore means of accelerating collective action towards the “employer pays”
model of ethical recruitment where “no worker pays for a job” becomes the
normal way to do business.
Contact us to learn more:
ssc@theconsumergoodsforum.com
HEAR FROM:
Guy Ryder
Director General
International Labour Organization
William Lacy Swing
Director General
International Organization for Migration
GLOBAL
SUMMIT 1st Global Forum on Responsible
SIDE EVENT
14th
11 & 12 June 2018
th Recruitment & EmploymentThe Global Summit 2018 - Official Programme
Join our Health & Wellness and Food Industry Asia
teams for a half-day session on driving healthier diets
and lifestyles in Asia. Hear from key players in the arena
as they talk about the challenges and opportunities
for our industry and the importance of collaboration in
helping empower consumers to adopt healthier lives.
Contact us to learn more:
hw@theconsumergoodsforum.com
GLOBAL
Roundtable Discussions:
SUMMIT
SIDE EVENT
Join the Collective Movement for
12th June 2018
Positive Change in Health and Wellness 15The Global Summit 2018 - Official Programme
What is The Consumer
Goods Forum?
The Consumer Goods Forum is a global, parity-based industry network that
is driven by its members to encourage the global adoption of practices
and standards that serves the consumer goods industry worldwide.
Uniquely positioned as the organisation bringing consumer goods
retailers, manufacturers and their service providers together globally, the
organisation is expertly placed to drive positive change across the industry
to benefit both people and planet, and help members secure long-term,
sustainable business growth.
www.theconsumergoodsforum.com
The Global Summit: The Premier
FMCG Business Network
SINGAPORE
2018
The Global Summit of The Consumer Goods Forum is the business event
that unites CEOs from some of the world’s most successful retailers,
manufacturers and service providers. This unique event is the essential
destination where 1,000 business leaders and key stakeholders gather under
one roof every year. It is where CEOs talk to CEOs with additional insights and
learnings from global and regional experts. It is the place to voice and discuss
the key issues and challenges facing our industry now and in the future.
In 2018, The Consumer Goods Forum’s flagship event heads to Singapore and
the award-winning Marina Bay Sands to talk “Consumer Centricity in a Data-
Driven World”. Delegates will learn that consumer centricity is not just about
making your consumers like you; it’s much more than that.
Upcoming Summit SINGAPORE VANCOUVER LONDON
Locations
2018 2019 2020
Americas Office
EMEA – International HQ (+1) 301 563 3383
(+33) 1 82 00 95 95 washington@theconsumergoodsforum.com
membership@theconsumergoodsforum.com
China Office
Asia-Pacific Office shanghai@theconsumergoodsforum.com
(+81) 3 6457 9870
tokyo@theconsumergoodsforum.com LatAm Office
bogota@theconsumergoodsforum.com
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