Welcome to the University of Surrey The Surrey Business School and the School of Hospitality and Tourism Management 2014-15
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International Exchange & Occasional students
Welcome to the University of Surrey
The Surrey Business School and the
School of Hospitality and Tourism
Management
2014-15
Welcome to the Surrey Business School and the School of Hospitality and Tourism Management. Congratulations and welcome! You’ve joined an exciting and dynamic academic community. We are very pleased you’ve chosen The University of Surrey and in particular the Surrey Business School and the School of Hospitality and Tourism Management as the host for your study abroad. This handbook has been designed specifically for incoming exchange students joining the Surrey Business School and the School of Hospitality and Tourism Management and is intended to be a guide to your first few weeks here as well as providing information on academic matters and other more general information which will apply throughout your stay. Further information about preparing for exchange can be found in the Exchange Student Guide. More detailed information on the University in general and academic regulations can be found in the Undergraduate Handbook. Background The Surrey Business School is the new title for the business and accounting section of the previous School of Management, which comprised programmes in business, hospitality and tourism management. Undergraduate management degrees have been taught since the University was first chartered in 1967. It started with the hospitality management programme (IHM), which is now complemented by specialist degrees for tourism (TM) and retail (RM), along with a hybrid hospitality and tourism stream (IHTM). In 2001, the School launched the successful BSc (Hons) Business Management (BM) programme followed by the BSc (Hons) in Accounting & Financial Management programme in 2007. The Schools also offer a range of postgraduate management programmes leading to MSc awards. These cover a range of generic MSc programmes in Management e.g. Marketing Management, Human Resource Management, International Financial Management alongside the Masters of Business Administration (MBA) programme. There are sector based programmes at MSc level too covering hospitality, tourism, retail, leisure, healthcare and food. In addition, there are over 50 students on the School’s PhD programme. Teaching in the Schools was graded as ‘excellent’ in the most recent external audit. Staff actively pursues research in their own areas of subject expertise alongside supporting learning and teaching. They are fully research informed in preparing the learning and teaching deliveries and many of their research publications will be useful in your undergraduate study. Arrival & Orientation Students arriving in the autumn are able to take part in Welcome Week which takes place from the 29th September 2014 and is open to all students. The Welcome Week programme is designed to help you find out more about the University, make sure you officially register, obtain your campus card, activate your IT account and provide an opportunity to meet other students. Welcome Week is open to all but there are some events which are organised specifically for exchange students. You will find these events detailed in the orientation programme. Students visiting us in the second semester (spring) will be able to take part in an orientation programme organised by the IRO (International Relations Office). Students are usually able to arrive on campus a few days before the start of teaching and will be able to register, obtain their campus cards and meet with other students. Further details will be sent to students in January via email. Registration takes place in Welcome Week for students arriving in the autumn and before the start of teaching for students arriving in the spring. Details of where and when you need to register can be found on your orientation programme which will be sent to you by email before the start of the semester.
In order to register you will need to take along photographic ID. Suitable forms of ID are:
• A current signed passport
• A national/EU identification card
Please take a photocopy of the Personal Details and Current Visa pages in your passport with you when you
register. If you need help getting the appropriate copies please ask for assistance at the helpdesk (34MS01).
All students need to register in order to become full members of the University and to access the full range
of services available. Students who fail to register will not be officially recognised by the University and
will not be able to take part in assessments or obtain a student campus card.
Campus Card
You will receive your campus card once you have registered. You will need your card to gain access to the
Library, IT facilities, and other buildings.
Your campus card is also your Students’ Union identity card, carrying the NUS logo so you can go to
Students’ Union events and show it when you want to redeem student discounts in participating stores or
venues. It is important to look after your campus card as you may have to pay for a replacement if it is lost,
damaged or stolen.
Registration of Overseas Nationals
Students from some countries may be required to register with the Police. Please check the visa stamp in
your passport carefully as this is the best way to see if you need to register. Please refer to the Exchange
Student Guide (sent to you on confirmation of your place at Surrey,) also available via:
http://www2.surrey.ac.uk/exchanges/incoming/studinfo
There will be an opportunity to register with the police on campus on the following dates at the start of the
Autumn Semester.
Wednesday 1st October 9am -15.30pm rooms: Oak 3 and Oak 4
Wednesday 8th October 9am -15.30pm rooms: Oak 3 and Oak 4
Wednesday 15th October 9am -15.30pm rooms: Oak 3 and Oak 4
Thursday 23rd October 9am -15.30pm rooms: Oak 3 and Oak 4
Students who require Police Registration will be able to book an appointment through the website once they
have registered with the University. The booking form will be available in September. If you are visiting the
University in the spring you will need to go to the Surrey Police Headquarters in person. Please call 01483
639516 to make an appointment.
Medical Treatment
If you are an EU/EEA student or an international student on a programme of six months or more, most
treatments on the NHS (National Health Service) are free. You will need to register with Guildowns Group
Practice on campus or a more local doctor if you live further away. If you are here for less than six months
we advise you to take out private health insurance. We suggest you register with the Guildowns Group
Practice if possible as soon as you are able, as failure to register within the first month of your arrival may
mean you are unable to receive free treatment.
English Language Testing
All new students who are not native English speakers are required to take a reading, writing and grammar
test. The time and location of the tests will be given in your orientation programme.
The tests identify any difficulties you may have so that we can offer you support and access to English classes. Please note that these tests will not affect your place on any of the modules you have chosen. You can visit the Department of Language & Translation (AP Building, 2nd floor) at any time if you feel you need support with English for your studies. The writing test is paper-based; the reading and grammar tests must be completed in Welcome Week and can be found online http://magic.surrey.ac.uk/elsp/servlet/SignIn PRACTICAL INFORMATION Room numbers The University of Surrey Campus is split into two: the main Stag Hill campus and the Research Park. All of your lectures and tutorials will be based at the Stag Hill campus unless otherwise specified. The locations of your lectures and tutorials are given on your timetable using a system of room number, building and level/floor. An example could be 34MS01 which means room 34, in the Management School, level 1. Below are some useful descriptions which might help you get used to the system. The numbers refer to the key on the campus map. MS: Management School, Rik Medlik Building (no. 23) AP: Austin Pearce Building (no. 22) TB: Teaching block (no. 7) LT: Lecture Theatres (no. 12) Senate House: main Administration Building (no. 14) Semester Weeks The University academic calendar is divided into two semesters, each made up of 15 teaching weeks. Welcome Week does not include teaching and as such is counted as week 0. The week commencing 6th October 2014 is termed week 1 for the autumn semester. The week commencing 9th February 2015 is week 1 of the spring semester. Academic staff will often refer to ‘teaching weeks’ discussing deadlines or important stages in the teaching of a module. It is good practice to be aware which teaching week you are in as this will help you to manage your work and ensure you do not miss any important deadlines. How will the School contact me? You will hear from us via email, using your University email account. It is your responsibility to check your email, on a daily basis. Important and sometimes urgent information will be communicated to you by email. Please make sure you also check the UG notice boards on level two of the Management Building for important information and log in to SurreyLearn for important academic information/updates. SurreyLearn Like many Universities the University of Surrey utilises a virtual learning environment or ‘blackboard’ through which students can access important academic information, have discussions with each other and receive feedback on their assessments. Information regarding SurreyLearn will be included in your orientation programme and we strongly advise you to attend. SurreyLearn will become a big part of your experience here at Surrey and you must make sure you are able to log on and access this service. Often cancellations or room changes for lectures and tutorials are posted, so you need to have access once you have confirmed your module options.
The Student Support Help Desk
If you have a query and there is no one available in the Exchange Office, we suggest you visit the Student
Support Help Desk (34MS01). The helpdesk is open Monday to Thursday 9.15am to 5pm, Friday 9.15am to
4.45pm. The help desk is manned during the stated times so that you can ask any questions you might have
regarding your studies and/or regarding your wellbeing (pastoral care).
Contact Details: Fbelhelp@surrey.ac.uk or contact 01483 682124.
ACADEMIC INFORMATION
Modules
Incoming students are advised to take modules at the same level as their current studies at their Home
University. Therefore, if you are a second year student we advise you to take level 2 modules.
There is the possibility of taking modules from different levels. If you would like to do this please discuss
your preferences with the Exchange Administrator. We understand that visiting students are often required
to find modules that form part of their degree at their Home University. For this reason we try to offer a
wide range of undergraduate modules, but clashes may occur in your timetable if you choose from different
levels.
Below you will find a list of all undergraduate management modules running in the academic year 2013-14.
Teaching methods
All undergraduate modules are taught via lectures and either tutorials/seminars. Lectures usually last for two
hours and are held in large lecture theatres in different venues across the campus. Tutorials and seminars are
smaller meetings of approximately 30 students and give attendees an opportunity to discuss topics with their
peers and ask questions.
Timetables
Timetables exist for each different undergraduate degree programme offered by the Surrey Business School
and the School of Hospitality and Tourism Management
SBS
• Accounting and Finance
• Business and Retail Management
• Business Management
• Business Management (Entrepreneurship)
• Business Management (Human Resource Management)
• Business Management (Marketing)
• International Business Management
• Sustainable Enterprise Management
SHTM
• International Event Management
• International Hospitality and Tourism Management
• International Hospitality Management
• International Tourism Management
You will receive a copy of the teaching timetables for each programme and usually be free to choose which
lecture/tutorial to attend for each module. Once you choose you must attend the same sessions each week.
Each module will have a lecture (normally 2 hours long) and a tutorial (1 hour long) which you must
attend once a week. If you notice that a module does not appear to have a tutorial on the timetable this
means the tutorial groups will be decided in the lecture and time/locations of the tutorial confirmed at a later
date.
As an incoming exchange student you are not enrolled on any one programme, this means your study
timetable is unique to you and needs to be created using the blank timetable form found as an appendix to
this handbook.
Please feel free to come along to the Exchange Office to speak to the Exchange Administrator if you would
like some guidance with your timetable. The Incoming Exchange Administrator, Ms Deborah Edwards,
works every week day and you can make an appointment by emailing Deborah on: d.edwards@surrey.ac.uk
or by visiting the Exchange Office in person.
UG Management Modules 2014 – 2015
(All Credits = 15 Surrey / 7.5 ECTS)
Undergraduate Surrey Business School and School of Hospitality and Tourism
Management Modules 2014 – 2015
(All Credits = 15 Surrey / 7.5 ECTS)
Year 1 (Level 4)
Semester 1
Pre-
Code Module Title Programme Assessment Method
Requisites
MAN1059 Operations AF BM BRM IBM, None Multiple Choice Paper, Exam Paper, Short
Management Written Exam - paper. Total: 100%
MAN1060 Business Mathematics AF None 70% Exam, 30% Class Test
MAN1061 Financial Accounting 1 AF None 70% Exam, 30% Class Test
MAN1062 Business Environment IHTM TM IHM None 100% Summative Assessment: Closed-book
examination
MAN1067 Hospitality and TM None 100% Closed Book Exam
Tourism Management
MAN1068 Financial Accounting BM BRM IBM None 70% Exam, 30% Class Test
MAN1079 Understanding Service IHTM None 60% Group Project
Delivery 40% Individual Project
MAN1087 Developing IHM IHTM TM None 40% Coursework
Professionals 60% Group Project
MAN1088 Business Impacts IHM IHTM TM None 50% Coursework 50% Group Report
MAN1091 Business Skills BM, AF BRM None 50% Exam 50% Group Presentation
IBM
MAN1092 Economics for BM, BRM IBM None 50% Assignment 50% Assignment
Business
Semester 2
Code Module Title Programme Pre-Requisites Assessment Method
MAN1065 The Hospitality IHTM None 50% Group Presentation and report
Business 50% Individual report
MAN1066 Business of Tourism IHTM TM None 40% Closed book exam
60% Group Project
MAN1071 Business Economics AF None 75% Exam, 25% Test
MAN1072 Management AF Financial 70% Exam, 30% Test
Accounting 1 Accounting 1MAN1073 Organisational BM IBM, None 100% Exam
Behaviour and
Analysis
MAN1075 Marketing Principles IHM BM IHTM None 50% Exam, 50% Group Project
TM, AF IBM
BRM
MAN1077 Introduction to IHM None 70% Exam, 30% Class Test
Accounting
MAN1083 Destination IHTM TM None 40% Group Presentation 60%
Management Individual Essay
MAN1086 Tourist Behaviour TM None 40% Group Poster, 60% Individual Assignment
MAN1089 Business Decision BM, BRM IBM None 30% Exam 70% Coursework
Making
MAN1090 Business Ethics BM, BRM IBM None 70% Exam 30% Coursework
MAN1093 Retail Marketing BRM None 60% Report 40% Group Presentation
MAN1094 Business Law & AF None 60% Exam 40% Coursework
Ethics
Year 2 (Level 5)
Semester 1
Code Module Title Programme Pre-requisites Assessment Method
MAN2088 Intermediate AF None 70% Exam, 30% Coursework tests
Economics
MAN2089 Business Finance AF IBM BRM BM Financial 40% Mid-term Test, 60% Exam
AF Accounting and
FA 1, Intro to
Accounting
MAN2092 Managing Information AF BM BRM None 50% Group Project, 50% Individual Exam
System IBM
MAN2093 Introduction to BRM BM BRM Operations 100% Examination
Management Science IBM Management
MAN2094 Marketing IHM TM IHTM None 50% Group Assignment, 50% Individual
Communications BM AF BRM Report
IBM
MAN2095 Managing Retail BRM None 60% Individual Assignment, 40% Exam (1
Locations hour)
MAN2096 International Business BM IBM AF None 60% Exam, 40% Coursework
MAN2100 Aspects of Food IHM IHTM None 60% Individual Assignment, 40% Exam
MAN2101 Tourism Policy and IHTM TM None 50% Individual Essay, 50% Group project
Development
MAN2124 Services Marketing IHM TM IHTM Marketing 50% Group Assignment 50% Examination
Principles
MAN2125 Applied Financial IHM, IHTM, TM None 30% Test 70% Exam
Management
MAN2126 Economics for Leisure IHM TM IHTM None 60% Group Project 40% Exam
and Tourism
MAN2127 Professional IHM TM IHTM None 70% Professional Report 30% Individual
Development in Reflected Essay
Practice
MAN2129 Professional Ethics IHM TM IHTM None 50% Individual Essay, 50% Group Report
MAN2133 Human Resource BM, AF BRM None 70% Exam 30% In -Class Test
Management IBM
MAN2137 Sociology of Work BM IBM BRM None 70% Group Project 30% Individual ProjectSemester 2
Code Module Title Programme Pre-requisites Assessment Method
MAN2097 International Fashion BRM, BM IBM None 50% Group Project, 50% Exam
Marketing
MAN2102 Travel and Transport TM Business of 60% Exam 40% Assignment
Tourism
MAN2103 Tourism and Society TM None 50% Test, 50% Essay
MAN2105 Introduction to AF Financial 70% Exam, Class Test 30%
Taxation Accounting 2
MAN2106 Corporate Finance AF Business Finance 30% Mid-term Test
70% Exam
MAN2107 Management AF Financial 30% Class Test, 70% Exam
Accounting 2 Accounting 1,
Management
Accounting 1
MAN2108 Business Law IHM BM BRM IBM None 50% Multiple Choice Test, 50% Exam
TM
MAN2109 Management BM BRM IBM Financial 70% Exam, 30% Class Test
Accounting Accounting
MAN2110 Consumer Behaviour IHM IHTM BRM None 60% Project, 40% Exam
BM IBM AF
MAN2112 Managing IHM IHTM TM None 50% Report, 50% Exam
Organisations and
Human Resources
MAN2113 Operations Analysis IHM IHTM TM None 50% Group Report, 50% Individual
Assignment
MAN2121 Rooms Division IHM None 50% Reflective Report 50%
Management Presentation
MAN2130 Technology and Digital IHM TM IHTM None 30% Individual Literature Review 70%
Media Presentation
MAN3131 Issues in International IHTM TM None 50% Essay 50% Group Project
Event Management
MAN2132 Entrepreneurship in BM AF BRM IBM 60% Online Presence And Digital
the Digital Domain Campaign (Group Based) 40% Essay
MAN2134 Issues in International BM BRM IBM None 10% Assignment Plan 90%
Business Assignment
MAN2135 Business/Organisation BM AF BRM IBM None 55% Exam, 45% Group Post
al Psychology Presentation
MAN2136 Employee Relations BM AF BRM IBM None 50% Exam 50% Assignment
MAN2138 Comparative Country BM BRM IBM None Country Fact book 70% Case Analysis
Studies (Group) 30%
Year 3 (Level 6)
Semester 1
Code Module Title Programme Pre-requisites Assessment Method
MAN3080 Financial Management AF Business Finance, 30% Class Test, 70% Exam
Corporate Finance
MAN3081 Company Financial AF Financial 30% Class Test, 70% Exam
Reporting Accounting,
Business Taxation
MAN3082 Firms and Markets AF None 75% Exam, 25% CourseworkMAN3083 Entrepreneurship and AF BM IBM None 70% Group Business Plan
Business Planning 30% Personal Reflection
MAN3085 Ethics, Responsibility BRM BM IBM None 20% Written Work, 80% Exam
and Citizenship
MAN3086 Management AF, Yes, students must 30% Class Test, 70% Exam
Accounting 3 provide prior
learning for Module
Convenor
MAN3087 Research in Marketing IBM, BM BRM None 50% Group Project, 50% Exam
MAN3090 International Business IBM AF BRM TM None 50% Assignment, 50% Exam
Strategy IHTM IHM
MAN3093 Entrepreneurship in IHTM IHM TM None 40% Group Report
the Hospitality and 60% Individual Assessment
Tourism Industry
MAN3094 Hotel Revenue IHM, IHTM, TM None 50% Group Report
Management 50% Individual Report
MAN3120 E-Commerce in BRM None 40% Report, 60% Exam
Retailing
MAN3125 Critical Tourism in IHTM TM None 40% Group Project 60% Exam
Contemporary Society
MAN3131 Employment Law BM BRM IBM None Coursework 1 40% coursework 2 60%
MAN3134 Managing People BM BRM IBM Desirable - Human 40% Presentation 60% Essay
Across Culture Resource
Management (L5),
Sociology of Work
(L5), and Employee
Relations (L5) into
the international
arena.
MAN3136 Retail Consultancy BRM Business Retail 80% Group Report % 20 Group
Project Management Presentation
MAN3137 The Role of Trust in BM IBM None 60% Individual Assignment 40% Group
International Business Assignment
Relations
MAN3138 Retail Buying and BM BRM IBM None Group Work and 2 hour exam TBA
Merchandising
Semester 2
Code Module Title Programme Pre-requisites Assessment Method
MAN3089 Marketing in the Digital BM None Project 40% Exam 60%
Environment
MAN3096 Tourism Innovation IHTM, TM None 50% Group Report, 50% Essay
MAN3097 Financial Risk AF Business Finance, 30% Mid-term Test
Management Financial Management 10% Two pieces of homework
60% Exam
MAN3098 Auditing AF None 70% Exam
30% 1 hour mid-term tests
MAN3100 International Trade AF BRM BM IBM International Political 65% Exam, 35% Coursework
Economy knowledge
desirable
MAN3101 Supply Chain BM None 50% Exam, 50% Assignment
ManagementMAN3102 Advanced Taxation AF Company Financial 70% Exam 30% Coursework
Reporting, Introduction
to Taxation
MAN3103 Topics in Finance AF None 70% Exam 30% Mid-term Test
MAN3104 Project Management TM BRM BM None 70% Group Project/Presentation
IBM AF 30% Exam
MAN3106 Marketing Strategy BM TM IBM Marketing Principles 50% Report
50% Presentation
MAN3107 International Retailing BRM None 60% Exam, 40% Group Report
MAN3110 Globalisation of BM IBM IHTM None 60% Exam
Emerging Markets IHM 40% Coursework
MAN3111 Innovation and New BRM IBM IHTM None 100% Project
Product Development
MAN3113 Strategic Analysis of IHM IHTM None 60% Individual Report
Hospitality Companies 40% Group Presentation
MAN3118 Managerial Decision BM BRM None 40% Assignment
Making 60% Exam
MAN3123 Intercultural IHM None 30% Group Assignment
Management in the 70% Individual Paper
Hospitality Industry
MAN3124 Banking and Money AF BRM Business Economics, 60% Exam
Business Finance 40% Coursework
MAN3126 Applied Research in IHM TM IHTM Cumulative average of 80% Project
Tourism and Hospitality 65% or over. Interested 20% Reflective Project
Management students to provide
evidence of studies to
Module Convenor
MAN3127 Hotel Investment IHM IHTM Applied Financial 50% Group Assignment
Management (FHEQ 50% Exam
Level 5)
MAN2129 Tourism and Hospitality IHM TM IHTM IHM 80% Course Work 20% Group
Consultancy Presentation
MAN3130 Sustainable Operations IHM IHTM TM None 40% Individual Report 60%
Group Project
MAN3132 Entrepreneurship and BM BRM None 40% Coursework. 60% Individual
Innovation: A Business Evaluation
Model Approach
MAN3133 Entrepreneurship and BM BRM IHM Entrepreneurship 40% Presentation 60% Essay
Innovation: IHTN pathway. Interested
Contemporary Issues students to provide
and Debates evidence.
MAN3135 Marketing Analytics BM BRM Marketing Principles 50% Report 50% Exam
MAN3139 Advanced HRM BRM BM OBA, HRM 20% Assignment Plan 80%
Assignment
Academic Guidance
Please note that you must choose 4 modules and if a module has pre-requisites you will need to enclose a
course outline for the previous study, and proof that you have attended the course. Surrey Business School
and School of Tourism and Hospitality Management students may under some circumstances choose
modules from other faculties, with proof of pre-requisites. However depending on the agreement with your
home University it is unlikely that more than one of your module choices can come from other faculties. For
information on other modules please look at the module catalogue on the web-site.• The majority of UG Management modules carry 15 Surrey credits (7.5 ECTS for Erasmus students).
There are a few exceptions, so please make sure you are aware how many credits each of module
carries. Further information can be found on the module catalogue:
https://sits.surrey.ac.uk/live/ipo/MOD_PRO_DLMC.htm#School%20of%20Management
• Home Surrey students take a total of 120 Surrey credits in a full academic year. We advise students to
take at least 60 credits per semester, and 120 credits if here for a full year. Students are not permitted
to take more or less than this.
• Examinations will take place between 19/01/2015 - 30/01/2015 for semester 1 and between 01/06/15 –
19/06/15 for semester 2. Other methods of assessment may take place during classes/throughout the
semester. Students should be aware that they are expected to stay until their exams are finished and
not return to their home university until all assessments are completed.
• Students have approximately two weeks from the start of the semester in which to add/drop modules,
only if they have lesson clashes or mitigating circumstances. Students must submit their completed
learning agreement no later than the 17th October 2014 in the first semester and 20st February 2015 in
the second semester. Forms should be submitted to 13MS01 or to the email address:
fbelexchange@surrey.ac.uk
Surrey Academic Year 2014/5
Autumn Semester Spring Semester
Week Week
Teaching Week Teaching Week
Commencing Commencing
06/10/2014 1 09/02/2015 1
13/10/2014 2 16/02/2015 2
20/10/2014 3 23/02/2015 3
27/10/2014 4 02/03/2015 4
03/11/2014 5 09/03/2015 5
10/11/2014 6 16/03/2015 6
17/11/2014 7 23/03/2015 7
University closed for Easter Break
24/11/2014 8
30/04/2015 – 24/05/2015
01/12/2014 9
27/04/2015 88
08/12/2014 10
15/12/2014 11 04/05/2015 9
11/05/2015 10
22/12/2014 – 09/01/2015 18/05/2015 11
University closed for Christmas 12
25/05/2015
Revision Week
12 13
12/01/2015 01/06/2015
Revision Week Examinations
13 08/06/2015 14
19/01/2015
Exams/Assessments Examinations
14 15
26/01/2015 15/06/2015
Exams/Assessments Examinations
15
02/02/2015 19/06/2015 Last day of Term
Reading Week
Surrey Academic Year 2013/4Semester Dates: Semester 1 = autumn semester (06/10/2014 –30/01/2015 – exchange students are not expected to be in attendance for reading week. Semester 2 = spring semester (09/02/15 - 19/06/15) All UG Economics modules carry 15 Surrey credits (7.5 ECTS for Erasmus students). Further information can be found on the module catalogue: https://sits.surrey.ac.uk/live/ipo/MOD_PRO_DLMC.htm#Economics Examinations will take place between 19/01/2015 – 30/01/2015 for semester 1 and between 01/06/15 – 19/06/15 for semester 2. Other methods of assessment may take place during classes/throughout the semester. Students are expected to be in attendance from the beginning until the last day of the semester. Students have approximately two weeks from the start of the semester in which to add/drop modules. The deadline for submission of your completed learning agreement is midday on Friday 17th October 2014 in the first Semester and Friday 20th February 2015 in the second semester. Forms should go to the Exchange Office 13MS01. If a student changes his/her options after this date they will not be officially enrolled on the module and will be unable to take the assessment/gain credits for their studies.
USEFUL CONTACTS School of Hospitality and Tourism Management Dr Eunice Yoo Accommodation Services Academic Coordinator Accommodation Services Email: E.Yoo@surrey.ac.uk No. 13 on the campus map Telephone: +44 (0)1483 683081 Tel: +44 (0)1483 682466 Room: 23 MS 02 Surrey Business School Health Centre Dr Filip Agneessens University Court Academic Coordinator Email: studenthealthcare@surrey.ac.uk Email: F.Agneessens@surrey.ac.uk; Tel: +44 (0)1483 68 9051 or Telephone: +44 (0)14832557 +44 (0)1483 68 2072 International Relations Office Mrs Zoe Stevenson Incoming Administrator Email: studentexchange.iro@surrey.ac.uk Telephone: +44 (0)1483 683152 Room: BA Building Administration and general queries Ms Deborah Edwards International Exchange Administrator Email: d.edwards@surrey.ac.uk Telephone: +44 (0)1483 686187 Room: 13MS01 Ms Catherine Goodman International Exchange Coordinator Email: C. Goodman@surrey.ac.uk Telephone: +44 (0)1483 686322 Room: 13MS01 Generic email address: fbelexchange@surrey.ac.uk Administration and general queries (when Exchange Team unavailable): Student Support Helpdesk 34MS01 fbelhelp@surrey.ac.uk
OUTLINE TIMETABLE (FOR EXCHANGE/OCCASIONAL STUDENTS) 2014-15
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