Time to tune in Latin American companies turn up the volume on global growth - Growing Beyond

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Time to tune in Latin American companies turn up the volume on global growth - Growing Beyond
Growing Beyond

Time to tune in
Latin American companies
turn up the volume on global growth
Time to tune in Latin American companies turn up the volume on global growth - Growing Beyond
About this report

    Rapid-growth markets have largely been viewed and           13% each from Argentina, Chile and Colombia; and
    studied from the perspective of inbound investment          10% from Peru. Among the companies surveyed, the
    by companies based in the West. Time to tune in: Latin      reported minimum annual revenues were: 25%, US$1
    American companies turn up the volume on global             billion or more; 20%, US$500 million to US$999 million;
    growth, offers cutting-edge insights into the strategies    9%, US$250 million to US$500 million; and 46%, under
    of outbound investment from companies based in Latin        US$250 million.
    America and thus provides new perspectives on decision-
    making for companies from both mature and rapid-growth      Time to tune in is also based on qualitative interviews
    markets.                                                    conducted between January and March 2013 with
                                                                several Ernst & Young sector and country leaders, leading
    Time to tune in draws upon a survey of 600 business         economists, and senior executives of companies based
    executives based in Argentina, Brazil, Chile, Colombia,     in Latin America’s six most important markets. Oxford
    Mexico and Peru. The survey was conducted by Oxford         Economics provided analysis of current and predicted
    Economics in November and December 2012. Among the          ljY\]ÖgokZ]lo]]fDYlaf9e]ja[YfeYjc]lkYf\l`]j]kl
    respondents, 29% were from Brazil; 24% from Mexico;         of the world.

    Forecasting methodology

    The bilateral sector export forecasts for the Latin         input/output tables to estimate the share of domestic
    American countries in the survey are underpinned by         ]ph]f\almj]kYlakÕ]\Zqaehgjlk&L`]^gj][Yklk^gjlglYd
    Oxford Economics’ Global Macroeconomic and Industry         ]phgjlÖgokYj]l`]f\akY__j]_Yl]\Zqk][lgj$mkaf_
    Models.                                                     Oxford Economics’ industry forecasts to inform future
                                                                demand and production trends.
    The Oxford Global Model covers 45 economies in detail,
    with the rest of the world economy covered in six trading   L`]`aklgja[Yd\YlYgfZadYl]jYdÖgokg^e]j[`Yf\ak]
    blocs. Individual country models are fully linked through   exports was sourced from the UNComtrade database,
    global assumptions about internationally traded goods       o`a[`[dYkkaÕ]kk][lgjkY[[gj\af_lgl`]KlYf\Yj\
    and services, exchange rates, competitiveness, capital      Afl]jfYlagfYdLjY\];dYkkaÕ[Ylagf KAL;!kqkl]e&@aklgja[Yd
    markets, interest rates and commodity prices. The           data on exports of services was sourced from the
    ^gj][Yklk^gjZadYl]jYd]phgjlÖgokYj][gfkljm[l]\        Afl]jfYlagfYdEgf]lYjq>mf\ AE>!&
    YkY^mf[lagfg^ÕfYd\]eYf\af]Y[`[gmfljq$mkaf_

2                           Growing Beyond
Time to tune in Latin American companies turn up the volume on global growth - Growing Beyond
Introduction
I n their rush to succeed in booming Asian
  markets such as China and India, investors
have been pushing Latin America backstage.
                                                   into other markets to become global players.
                                                   Several Mexican, Brazilian, Chilean and
                                                   Colombian multinationals are heading
But this fast-growing market is now moving         especially quickly down that path. Companies
into the spotlight — and it’s not the Latin        from rapid-growth markets are increasingly
America you used to know. Although                 acquiring stakes in developed-market
competition is heating up, both from regional      companies, and Latin American businesses are
businesses and from companies in other             among the leading buyers.
emerging markets, opportunities are plentiful
in a way they never were before.                   These trends pose both new challenges and
                                                   new opportunities for global companies. For
Ernst & Young’s latest Rapid-Growth Markets        years, they have not perceived Latin America
Forecast predicts strong growth in the region,     as a global player, but this is changing rapidly,
with bright prospects for Brazil, Mexico and       and companies need to get ahead of the
Colombia, and a surprisingly robust outlook        curve. Today, success in the fast-growing
for Peru. Latin American countries are also        markets and promising underlying conditions
maturing in terms of their legal and regulatory    of Latin America requires businesses
environment, providing even more support           to navigate a dynamic new competitive
for local companies looking to make their          landscape. At the same time, they must cope
way onto the global stage. Investing in the        with the region’s long-standing challenges
region is particularly critical for companies in   related to infrastructure, bureaucracy and
kh][aÕ[af\mklja]k$km[`YkgadYf\_Yk$eafaf_   social conditions. We see this report as an in-
and metals, retail and consumer products,          depth exploration of a region of vast potential
infrastructure, and agribusiness. There’s never    that will be an important source of new growth
been a better time than now for multinational      as well as tough competition. Whether you
companies to join Latin America’s growth           lead one of the new global Latin American
carnival.                                          companies or you work for a developed-world
                                                   company investigating the market, we hope
What’s different about the region’s revival is     qgmÕf\l`akj]hgjlmk]^md&
that this time around, its market growth is led
fglZqO]kl]jfemdlafYlagfYdk YkoYkegkldq
l`][Yk]afl`]hYkl!ZmlZql`]]e]j_]f[]g^     Sam H. Fouad
major national businesses, themselves often        Americas Emerging Markets Leader
supported by revamped government policies.         Ernst & Young
These businesses are increasingly expanding

    Time to tune in: Latin American companies turn up the volume on global growth is part of
    Growing Beyond, gmjÖY_k`ahhjg_jYel`Yl]phdgj]k`go[gehYfa]k[Yf_jgo^Ykl]jZq
    ]phYf\af_aflgf]oeYjc]lk$Õf\af_f]ooYqklgaffgnYl]Yf\aehd]e]flaf_f]oYhhjgY[`]k
    to talent management.

Latin American companies turn up the volume on global growth                                      3
Time to tune in Latin American companies turn up the volume on global growth - Growing Beyond
Executive summary

N     ot so long ago, Latin America was con-
      sidered mostly as a business opportunity
for outsiders, a treasure that could be un-
                                                  outside their borders, presenting both oppor-
                                                  tunities and challenges for global companies
                                                  based outside the region. The following are
                                                                                                      J]Y[`af_f]o[mklge]jkYf\af[j]Ykaf_
                                                                                                         kYd]k_jgol`Yj]l`]lghZ]f]Õlk]ph][l]\
                                                                                                         from international expansion across all types
locked only with northern hemisphere capital      gmjc]qÕf\af_k2                                       of new markets.
and northern hemisphere expertise. Even
today, the idea of a research project focused     9eYbgjalqg^gmjj]khgf\]flk]phgjlgjk]dd    EY[jg][gfgea[klYZadalq$`a_`%imYdalq
on outward-bound investment caught many             lgeYjc]lkoal`afDYlaf9e]ja[Y 0(!gj            infrastructure and political stability are the
of the executives we interviewed by surprise.       gmlka\]l`]j]_agf ..!$Zmlj]dYlan]dq^]o        features of the business environment that
Often, they would start to talk instead about       have brick-and-mortar operations through             Latin American companies assess most care-
opportunities for foreign companies in their        \aj][lafn]kle]flafDYlaf9e]ja[Y -.!gj         fully in targeting an international market.
own country, or they would ask twice to make        gmlka\]l`]j]_agf ++!&
sure they had understood us correctly.                                                                A\]fla^qaf_j]daYZd]Zmkaf]kkhYjlf]jkak
                                                  >gj-,g^gmjj]khgf\]flk$l`]MKYf\             one of the top challenges when expanding
But this perspective is likely to become            Canada are by far the top countries for              internationally, according to 54% of execu-
much more familiar in the next few years.           conducting international business, but they          tives. But 62% consider themselves effective
Smart, innovative and nimble, the best of the       will be less dominant in the next three years        at forging relationships with local suppliers
companies some scholars are calling “Multila-       as Latin American companies expand farther           in new markets, which positions them well to
tinas” or “Global Latinas” are now world-class      YÕ]d\&                                               meet this challenge.
companies. They can be useful partners — or
major competitors. Over the next decade, the      FglYZdq$;`afYjYfck^gmjl`^gjafl]jfYlagfYd   LgZmad\Yfafl]jfYlagfYdeYfY_]e]fll]Ye$
strategists of most multinationals will come to     business, ahead of several other Latin Ameri-        50% of our respondents expect to draw on
know them in both capacities.                       can countries and Western Europe; 32% of             talent from within their companies, but as
                                                    Colombian respondents and 26% of Chilean             many as 37% plan to recruit locally in their
The results of the Ernst & Young 2013 Latin         j]khgf\]flk[mjj]fldq[gf\m[lYka_faÕ[Yfl          target markets for overseas expansion. This
America Outbound Expansion Survey and our           amount of business with China.                       is in line with respondents’ plans to make
qualitative research show that Latin American                                                            boards more representative of overseas
[gehYfa]kYj]hgak]\lg]phYf\ka_faÕ[Yfldq      Af\aYakYegf_l`]lgh)(gn]jk]YkeYjc]lk         eYjc]lk --!Yf\eYc]l`]aj[gjhgjYl]
                                                     expected to hold the best growth opportuni-         [mdlmj]egj]afl]jfYlagfYd ,1!&
                                                     ties in the next three years.

                                                  9[[gj\af_lg,+g^l`]]p][mlan]kkmjn]q]\$
                                                     rapid-growth markets beyond Latin America
                                                     currently account for more than 10% of total
                                                     international revenues, but 54% expect these
                                                     markets to account for more than 10% of
                                                     total international revenues in three years.

4                                                 Growing Beyond
Time to tune in Latin American companies turn up the volume on global growth - Growing Beyond
Business implications and recommendations

T     hese opportunities and challenges
      require several strategic responses         Those companies that tune in quickly to the new Latin America
from global companies that wish to respond
                                                  klYf\lg_YafYka_faÕ[Yfl[geh]lalan]]\_]&
]^^][lan]dqlgYf\Z]f]Õl^jgeDYlaf9e]ja-
can business expansion. Those companies
that tune in quickly to the new Latin America
klYf\lg_YafYka_faÕ[Yfl[geh]lalan]]\_]&
By understanding where, how and why
companies from Latin America are expand-          Õjek`Yn]dYmf[`]\Y^]on]flmj]kZ]-              But in some countries and sectors, the rapid
ing, global companies can prepare to grab         yond their borders rooted in strategic local       growth may force global companies not based
opportunities rather than risk falling behind     partnerships. For example, in February 2013,       in Latin America to consider a merger sooner
potential new competitors. We recommend           E]pa[g%ZYk]\h`YjeY[]mla[YdÕje?]fgeeY           than they might have wanted to, as a defen-
the following actions:                            Lab announced a major deal with Wal-Mart to        sive strategy to prevent local companies from
                                                  distribute Genomma’s products in the US, fol-      becoming large enough at home to become
Seize strategic partnership opportunities.        lowing a similar arrangement with Walgreens        a threat to them. Jorge Menegassi, Country
A majority of the Latin American executives       \jm_klgj]k$lYj_]laf_@akhYfa[[gfkme]jk          Managing Partner at Ernst & Young in Brazil,
we surveyed say that beyond direct exports,       in the US. Genomma also has distribution           says that the banking sector, for instance,
forging partnerships will be their company’s      arrangements in Spain, France and several          is growing so quickly that it has been more
preferred mode of market entry. Not surpris-      Latin American countries. Most recently and        hjgÕlYZd]^gj:jYradaYfZYfcklg^g[mkgf
ingly, they see identifying reliable business     famously, in March 2013 the Brazilian 3G           the internal market than to invest time and
partners as their biggest challenge. On top       investment group joined Warren Buffett in          resources to go abroad. “Even though GDP
of this, many executives believe that their       l`]Y[imakalagfg^@]afr$lgY\\lg+?Ìk_dgZYd   grew at 1% to 2% last year, family consumption
companies lack the kind of international          footprint of consumer products investments.        has been growing at 4% to 5% each year. That
perspective needed to become global players.                                                         still leaves banks with a lot of opportunities
Non-Latin American global companies should        It is clear that getting to know today’s Latin     to explore.” And Cristián Lefevre, Country
be on the lookout for these partnership           American business leaders is well worth do-        Managing Partner at Ernst & Young in Chile,
opportunities; if they have a complementary       ing for its own sake. In Mexico, for instance,     says bluntly that an M&A strategy is the best
offering, a partnership could be a good           managers are sophisticated and increasingly        way for non-Latin American companies to get
opportunity not just in its own right but as a    adept at operating in a global environment.        into a large market like Brazil. “The best way
way to gain a foothold in the region and better   “The management of Mexican companies has           lgklYjlaf:jYradgjlg_jgoafYf]^Õ[a]floYq
understand Latin business culture without the     become much more professional in the last 20       and quickly is inorganic growth,” he says.
risks of an acquisition.                          years,” says Alberto Tiburcio, Regional Manag-
                                                  ing Partner, Ernst & Young Mexico. “They are
Foreign companies will need to ask whether        dealing with the real issues and learning how
l`]ajg^^]jaf_akkm^Õ[a]fldqmfaim]lg\a^-      to grow.”
ferentiate them from Latin players who
might be competitors or whether they should
enter Latin markets as partners. Anecdotal
examples indicate that some Latin American

                                                  Latin American companies turn up the volume on global growth                                      5
Time to tune in Latin American companies turn up the volume on global growth - Growing Beyond
Watch for a possible shift in methods of             Real GDP growth in Latin America
sourcing talent. The ability to place the             %
right managers in the right target market            10
or country will be a key challenge for Latin          9
American companies. At the same time, the                      Argentina
                                                      8
need to develop the right blend of skills at
                                                      7
home to manage the extended operation will                                   Chile
                                                      6
also remain. Most of our respondents are fairly                                                       Brazil
[gfÕ\]fll`Yll`]qeYfY_]l`]ajlYd]fl               5
                                                            Mexico
effectively across all their markets and that         4
their senior managers have enough interna-            3
tional work experience. But they also empha-                                                        Colombia
                                                      2
size that in order to succeed internationally,
                                                      1
they will need corporate boards that are more
                                                      0
j]hj]k]flYlan]g^_dgZYdeYjc]lk --!Yf\oadd
                                                          2011        2012           2013      2014        2015   2016
f]]\lgj][jmallYd]fldg[Yddq +/!&L`ak[gmd\
hj]k]flka_faÕ[Yflghhgjlmfala]k^gj_dgZYd              Source: Ernst & Young Rapid-Growth Markets Forecast,
                                                          Winter edition, January 2013
and mature-market companies to provide the
international outlook and diverse leadership
perspectives essential to take an international
expansion strategy forward.                         management team needs greater knowledge                       dictable and credible partners/competitors in
                                                    g^_dgZYdeYjc]lk .(!Yf\dg[Yd[mdlmj]Yf\                their own quest for international expansion. In
Still, they shouldn’t expect to do much poach-      oYqkg^\gaf_Zmkaf]kk ,,!&>mjl`]j$l`]                   improving the ease of doing business in their
ing: in Mexico, for instance, executives tend       cultural differences between Latin America                    markets, Chile has led the way, with Mexico,
to be very loyal to their company and to see        and the mature markets should be under-                       ;gdgeZaYYf\H]jmYdkgeYcaf_ka_faÕ[Yfl
their own efforts as part of a larger national      stood to effectively partner or do business                   recent improvements, while Brazil clearly
program to make their country strong, accord-       with companies from these regions. Global                     f]]\klg\gegj]afl`akj]_Yj\&@go]n]j$
ing to Ernst & Young’s Tiburcio.                    businesses will need to familiarize themselves                although policy-makers “get” business much
                                                    with the varying ways of doing business across                more than they once did, political pressure
Understand the importance of corporate              Latin America and understand how this relates                 and misconceptions about what constitutes
culture. Cultural compatibility is a key issue      to their own corporate culture or the integra-                the most productive ways to help a company
for many of the Latin multinationals, which         tion of potential partnerships. Some foreign                  can still derail growth or “unbalance” the
tend to replicate their corporate culture in        companies with far-ranging international                      hdYqaf_Õ]d\&LgYf]pl]fl$l`]`]Ynq%`Yf\]\
the markets into which they expand. Many            gh]jYlagfkeYqÕf\ghhgjlmfala]kYk_g%                       hYl]jfYdakeg^l`]hYkleYc]kal\a^Õ[mdl^gj
executives we surveyed believe that their top       betweens, acting as the cultural glue between                 foreign companies to play a productive role
                                                    two markets that might otherwise have a hard                  as Latin American policy advisors. Alliances
                                                    time understanding each other.                                with local stakeholders and NGOs may be a
                                                                                                                  egj]mk]^mdjgml]lgafÖm]f[]hgda[qYko]ddYk
                                                    Take advantage of newly progressive policy                    cement relationships that will be useful later
                                                    regimes. Many Latin American countries                        on when considering new investments and
                                                    have been updating their Western-style policy                 partnerships.
                                                    regimes, increasing their attractiveness for in-
                                                    bound investment and making them more pre-

6                                                   Growing Beyond
Time to tune in Latin American companies turn up the volume on global growth - Growing Beyond
“Due to the steady growth of the national economy in the
                                                    last two decades, and an expanding middle class, Peruvian
                                                    companies have been successful in expanding in the
                                                    local market, and after achieving that, the most mature
                                                    companies are now expanding to foreign markets.”

                                                                                    Jorge Medina, Peru Managing Partner, Ernst & Young

Countries that have not liberalized their policy
regimes are also worth keeping an eye on, to
be well-positioned if or when the markets do
reopen. For the Colombian companies that are
still in Venezuela, it is a risk due to currency
exchange restrictions, cautions Luz Maria
Jaramillo, Colombia Managing Partner at
Ernst & Young. “It is not worth making money
if you cannot bring it to the supplier or
investor,” she says.

Prepare for Latin America’s entrance into
several markets. There is no single destina-
tion for Latin American companies expanding
abroad. Eighty percent of the executives we
interviewed say their companies do business
outside of their home market. Most believe
they will be selling more abroad in three years.
The largest Latin global companies will forge
strong connections with Asia and Africa. Latin
American companies particularly favor China
and India as important economic and business
hYjlf]jkgmlka\]l`]9e]ja[Yk ]&_&$;`afYak
Ydj]Y\q;`ad]ÌkdYj_]klljY\]hYjlf]j!$]n]f
as developed-market companies are begin-            but depending on the sector and the home
ning to rely less heavily on the Asian giants       country of the business, the US and Canada
for growth. Africa also is on the radar for         still offer great opportunities. Between 2011
Latin American companies. But they are not          and 2021, Oxford Economics estimates,
underestimating North America: for absolute         exports from Latin America to the US will grow
growth, Asia and Africa may be the best bets,       by as much as all of Latin America’s exports to
                                                    gl`]j[gmflja]k ]p[dm\af_l`]j]_agf!
                                                    combined. Furthermore, North America has
                                                    some distinct advantages — it is culturally
                                                    more familiar than Europe, Africa or Asia, as
                                                    well as geographically more convenient and
                                                    home to one of the biggest and richest
                                                    hghmdYlagfkg^@akhYfa[kafl`]ogjd\&

                                                    Latin American companies turn up the volume on global growth                         7
Global companies with operations in one or         Consider opportunities arising from tax and        The reverse holds true as well: while most
more of these regions of the world will have       regulatory challenges. For Latin American          non-Latin American companies consider it
the most to lose or gain from the entrance of      companies, going abroad, whether within            risky to tread in some of the countries, other
Latin American companies. Many developed-          Latin America or to a developed market, is         Latin American companies have entered these
eYjc]l[gehYfa]kYj]km^Õ[a]fldq]flj]f[`]\       dac]dqlgd]Y\lgka_faÕ[Yflj]_mdYlgjqYf\lYp   markets and might be valuable partners.
af9kaYYf\eYqÕf\hYjlf]jk`ahghhgjlmfa-         complexity. Within Latin America, this is likely   Ernesto San Gil, Argentina Managing Partner
ties with global Latin businesses looking to go    to arise if the home country does not have         at Ernst & Young, notes that Argentina is
o]kl&@go]n]j$af9^ja[Y$kgda\Yjalqoal`gl`]j   a tax treaty with the target market. Outside       “located in an up-and-coming neighborhood”
countries that endured colonial dominance,         Latin America, the most common challenge is        — next to two of Latin America’s most dynamic
along with an ability to improvise in markets      managing much higher levels of complexity,         markets: “It is clear, particularly as Argentina
with weak infrastructure, may make Latin           says Rafael Sayagues, Tax Leader at                and Brazil are both members of the Merco-
Õjeklgm_`[geh]lalgjk&                            Ernst & Young in Costa Rica. In the US, for        sur common market, that some enterprising
                                                   instance, foreign companies must learn to          9j_]flaf][gehYfa]koaddhjgÕl\aj][ldqYf\
This competition may also come from unlikely       navigate the local, regional, state and federal    indirectly from that proximity. Indeed, they
quarters — not only from the leading enter-        tax codes. At the same time, it’s important to     already do.”
prises of the region’s two giants, Brazil and      understand that not every jurisdiction is equal,
Mexico, but also from companies based in           Sayagues adds: some states are trying to
the smaller Latin economies. Take Peru, for        ]f[gmjY_]\]n]dghe]flg^kh][aÕ[af\mklja]k
example: “Due to the steady growth of the          and may offer special tax incentives and
national economy in the last two decades, and      grants to set up business there. Furthermore,
an expanding middle class, Peruvian compa-         company executives and family shareholders
nies have been successful in expanding in the      also need to worry about their exposure to US
local market, and after achieving that, the        operations, as it is relatively easy to acciden-
most mature companies are now expanding to         tally become liable for US income taxes. A
foreign markets,” explains Jorge Medina, Peru      non-Latin global company with a strong grasp
Managing Partner at Ernst & Young.                 on the varying tax and regulatory rules of the
                                                   developed world may have a lot to gain by
                                                   partnering with a Latin company that is seek-
                                                   ing to enter new mature markets.

8                                                  Growing Beyond
Business environment and economic outlook

H
      Ynaf_o]Yl`]j]\l`]ÕfYf[aYd[jakakZ]l-
      ter than many other parts of the world,    “Latin America has come roaring back into view as a
Latin America is coming into its own and
                                                  leading global growth market.”
showing solid GDP growth. According to the
International Monetary Fund, Latin America
and the Caribbean are expected to grow                         KYe@&>gmY\$9e]ja[Yk=e]j_af_EYjc]lkD]Y\]j$=jfklQgmf_
4.1% in 2013. And that’s just the beginning:
between 2011 and 2013, Oxford Economics
forecasts enormous growth for most of the
major Latin American economies.                  this round of development different, says         roughly twice the GDP of Mexico, and Mexico
                                                 Fouad. First, an increasing number of Latin       in turn could almost incorporate the next
With that kind of performance, global busi-      American companies are able to pursue             four largest — Argentina, Colombia, Chile and
nesses have been taking a much closer look       these opportunities on their own, without the     Peru. World Bank research shows that GDP
at Latin America. For a while, says Sam          capital or expertise of a mature multinational.   per capita ranges from Colombia’s US$9,048
Fouad, Americas Emerging Markets Leader          Second, most Latin American governments           to Chile’s US$16,019, and in terms of open-
at Ernst & Young, excitement over Asian and      have evolved their policies to create a           ness to trade, there are large variations
African growth had led Latin America to be       pragmatic mix of state-led and free-market        as well, with roughly 60% in merchandise
somewhat neglected, but no longer. Over          growth. Among other factors propelling            ljY\]YkYh]j[]flY_]g^?
Where, why and how Latin American
companies are expanding

10           Growing Beyond
Business is still heavily intraregional,
but Asia is a big attraction

D     espite the global ambitions of such hard-
      charging companies as Brazil’s metals
                                                                    Overall, 21% of our respondents’ revenues
                                                                    are generated outside the company’s home
                                                                                                                                            Executives are optimistic that trade with India
                                                                                                                                            and China will grow over the next three years.
and mining giant Vale or Mexico’s telecom                           country. But they expect that percentage                                Right now, 22% of respondents say their
multinational America Movil, the picture that                       to rise by three percentage points in three                             company deals with China. India, by contrast,
emerges from our survey is that most Latin                          years’ time, with some changes in the sources                           did not even reach the top 10 destinations.
[gehYfa]kYj]kladdlYcaf_l`]ajÕjklkl]hkgml                    g^l`gk]j]n]fm]k k]]>a_mj]*!&L`]qYdkg                            Three years from now, however, executives
of their home market. Eighty percent export to                      ]ph][l]pl]jfYdeYjc]lhjgÕlklg^gddgoY                              hj]\a[ll`YlkYd]koadd_jgoaf;`afY *(!
or sell within Latin America, but only 66% do                       similarly slight upward trajectory, from 20%                            Yf\afAf\aY 1!&L`]hj]\a[lagfg^_jgol`^gj
kggmlka\]l`]j]_agf&=n]f^]o]j ,.!`Yn]                       to 22% of total revenue — a suggestion that                             India is interesting in that it suggests that the
ÕfYf[aYdafn]kle]flkgmlka\]DYlaf9e]ja[Y$                        for the most part they don’t plan to invest                             market is already on the radar screen of some
and only a third have “brick and mortar”                            in driving more market share, in which case                             companies.
operations in one or more international                             hjgÕlkogmd\dac]dq_g\gofYf\l`]j]ogmd\
eYjc]lk k]]>a_mj])!&                                             likely be a greater gap between revenue and
                                                                    hjgÕl&9ll`]kYe]lae]$al[gmd\Ydkgkm__]kl
                                                                    that few believe themselves in a situation
                                                                    where they have any serious pricing power.

Figure 1: Latin American companies’ imports and exports are concentrated within the region
What business do you conduct with markets outside your home country? Select all that apply.
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    We export or sell into international markets                                                              92     75     88    87    65     90
                                                                                                 80
             within the Latin American region

          We import from international markets                                            68                  49     61     67    85    87     53

    We export or sell into international markets                                                              53     71     61    60    76     56
                                                                                          66
            outside the Latin American region

 O]`Yn]ÕfYf[aYdafn]kle]flkafafl]jfYlagfYd                                                               69     57     65    37    50     85
                                                                                     58
     markets within the Latin American region

 We have brick-and-mortar operations through
 direct investment in one or more international                                     56                        74     50     70    52    40     75
                 markets within Latin America

 O]`Yn]ÕfYf[aYdafn]kle]flkafafl]jfYlagfYd                                                               37     49     42    36    53     44
                                                                               46
   markets outside the Latin American region

          We have brick-and-mortar operations
      through direct investment in one or more                          33                                    24     35     34    20    41     29
   international markets outside Latin America

Source: Ernst & Young 2013 Latin America Outbound Expansion Survey
:Yk]2DYlaf9e]ja[Y5.(( :jYrad$)/)$E]pa[g$),)$9j_]flafY$/0$;`ad]$/.$;gdgeZaY$/-$H]jm$-1!3k`gof5h]j[]flY_]g^j]khgf\]flk

                                                                    Latin American companies turn up the volume on global growth                                                          11
Most Latin companies are looking for the same
                                                    qualities in an international market for sales or
                                                    investment macroeconomic stabilty.

@go]n]j$j]khgf\]flkYj]egj]ghlaeakla[           Figure 2: Most revenues come from the home country, but some international growth is likely
about prospects in Latin America and more           What percentage of your revenues is currently generated outside your company’s home
bullish still about landing more deals in the       [gmfljq79f\o`Ylh]j[]flY_]\gqgm]ph][llgZ]_]f]jYl]\gmlka\]qgmjÕjeÌk`ge]
US and Canada or Latin America. Oxford              country in three years?
Economics’ trade forecasts suggest that this
scenario is likely to play out. Between 2011            % of revenue generated outside                                                        % of revenue generated outside
                                                        company’s home country for Latin                                                      company’s home country for Latin
and 2021, the analysts expect overall growth            American companies                                                                    American companies
in Mexican exports to the US of US$381                  Now (average)                                                                         In three years (average)
billion, a 7.6% average annual gain, followed
                                                                                                       17          Argentina           19
by US$258 billion from Brazil to the US, a
7.2% average annual gain, much more than is                                          21                19            Brazil            24                                   24
expected of China or India.
                                                                                                       20             Chile            22
Reaching new customers and increasing
                                                                                                       24          Colombia            25
sales are top reasons for expansion
                                                                                                       26            Mexico            27
Across the board, our respondents cite
reaching new customers/sales growth as                                                                 21             Peru             24
the main reason for expanding into new
markets of all types, but variations exist by       Source: Ernst & Young 2013 Latin America Outbound Expansion Survey
                                                    :Yk]2DYlaf9e]ja[Y5.(( :jYrad$)/)$E]pa[g$),)$9j_]flafY$/0$;`ad]$/.$;gdgeZaY$/-$H]jm$-1!3k`gof5h]j[]flY_]g^j]khgf\]flk
country and industrial sector. For example, a
`a_`]jhjghgjlagfg^;gdgeZaYfÕjek /-!
l`Yfl`gk]ZYk]\afl`]gl`]jÕn][gmflja]k
 YfYn]jY_]g^.*![gfka\]jj]Y[`af_f]o          offer international markets: 52% of our Latin
[mklge]jkYfaehgjlYfl]ph][l]\Z]f]Õl&            9e]ja[Yfj]khgf\]flk [gehYj]\oal`+)af
Reaching new customers is particularly              l`]9kaY%HY[aÕ[j]_agf!Z]da]n]l`Yll`]imYdalq
aehgjlYfllg^gg\hjg\m[]jk 0)!Yf\Õjek         of their workforce is their greatest strength,
gh]jYlaf_afl][`fgdg_q /+!$Z]n]jY_]k           followed by the quality of products and
 /)!Yf\eYfm^Y[lmjaf_ /)!&                      k]jna[]k ,-!Yf\l`][gkl[geh]lalan]f]kkg^
                                                    l`]ajogjc^gj[] +-nk&*+^gj9kaY%HY[aÕ[
Most Latin companies are looking for the            j]khgf\]flk! k]]>a_mj]+!&
same qualities in an international market for
sales or investment: macroeconomic stability,
high-quality infrastructure and political
stability. By contrast, executives’ responses
to our survey suggest that access to low-cost
labor, natural resources and assets, and the
level of fraud and corruption, matter very little
to them. And they believe they have a lot to

12                                                  Growing Beyond
Expansion will occur mostly through direct                          To reach developed markets, our respondents
exports, local sales and partnerships                               k]]\aj][l]phgjl *+!Yf\hYjlf]jk`ahk
                                                                     *)!YkaehgjlYfl$Zmll`]q\gfÌl`Yn]l`]
Within Latin America, most executives                               kYe]\]_j]]g^`gh]^gjdg[YdkYd]k )+!&
hj]\a[ll`Yl\aj][l]phgjl -)!$dg[YdkYd]k                      Afkl]Y\$l`]qYj]egj][gfÕ\]flafhYl]flYf\
\akljaZmlagf -(!Yf\hYjlf]jk`ahk +1!                          l][`fgdg_qda[]fkaf_ )0!ÈYj][g_falagf$
will be the way ahead over the next three                           perhaps, that it will take more than scale or a
years. Some companies have taken other                              cost advantage to win a lasting place in those
approaches: Chile-based wood products                               `a_`%]f\eYjc]lk k]]>a_mj],!&
manufacturer Masisa, for example, underwent
Yka_faÕ[YflkljYl]_a[k`a^lk]n]jYdq]Yjk
ago, moving away from its export model and
relocating its activities overseas by planting
forests and building factories in major markets
outside Chile, including several Latin American
countries and the US.

Figure 3: Latin American executives view workforce quality as their greatest strength
What are your company’s most relevant strengths and advantages as it targets international markets for sales
through exports or for a physical presence via direct investment? Select up to three.
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                    Quality of workforce                                                          52          62     57     50    48    38      61   31

    Quality of our products or services                                                    45                 32     49     37    56    48      44   43

Cost competitiveness of our workforce                                           35                            14     37     30    48    46      20   23

         Ability to leverage technology                                   29                                  18     40     25    28    29      19   n/a

                       Ability to innovate                            26                                      22     23     36    31    23      24   29

         Brand strength and reputation                             23                                         28     21     24    25    18      27   25

                     Global supply chain                           23                                         30     20     24    16    14      49   33

      NYdm]g^afl]dd][lmYdhjgh]jlq AH!              12                                                     21     10     17     5        7   17   21

                     Speed of execution               11                                                      14     12     11    13        8   12   29

               Low-cost business model                11                                                      21     15      9     4    10      5     7

     Access to low-cost capital/funding              10                                                       21      8      7     4    11      7     7

Source: Ernst & Young 2013 Latin America Outbound Expansion Survey
:Yk]2DYlaf9e]ja[Y5.(( :jYrad$)/)$E]pa[g$),)$9j_]flafY$/0$;`ad]$/.$;gdgeZaY$/-$H]jm$-1!3k`gof5h]j[]flY_]g^j]khgf\]flk

                                                                    Latin American companies turn up the volume on global growth                                13
A notably higher percentage of Latin               Figure 4: Direct exports will be the most important expansion method in the next three years
9e]ja[Yf]p][mlan]kl`Yf9kaY%HY[aÕ[              As you consider strategies for expansion, which methods will become more important in the
j]khgf\]flk --nk&+/!kYql`Yllgkm[[]]\     next three years? Select all that apply.
abroad, they need boards that are more                                            In Latin America                                                             In developed markets
representative of global markets. But like their
9kaY%HY[aÕ[[gmfl]jhYjlk$DYlaf9e]ja[Yf                             Direct exporting                              51                               Direct exporting                 23
executives wish to create a more international
                                                             Local sales/distribution/                              50              Partnership/alliance with a local              21
[gjhgjYl][mdlmj] ,1!Yf\]fl]jf]oeYjc]l                          sourcing desk                                                      Õjeafl`]kYe]Zmkaf]kk
k]_e]flk +-! k]]>a_mj]-!&
                                                    Partnership/alliance with a local                          39                                                                18
                                                                                                                                    Patent and technology licensing
                                                          Õjeafl`]kYe]Zmkaf]kk
@go]n]j$egklg^gmjDYlaf9e]ja[Yf                  Partnership/alliance with local
                                                                                                               39                        Minority equity investment              16
j]khgf\]flkYj]^Yajdq[gfÕ\]flYZgmll`]aj                               suppliers

colleagues. A solid majority believe that their             Mergers and acquisitions                      33
                                                                                                                                      Partnership/alliance with local
                                                                                                                                                                                 15
                                                                                                                                                           suppliers
company manages its talent effectively across
all its markets, that their senior managers               Minority equity investment                      32                               Joint venture agreement               15
have an international outlook when they
need to make a decision, and that their                     Joint venture agreement                      31                                 Mergers and acquisitions          13
senior managers have enough foreign work
                                                             Outsourcing agreement                       30                                  Outsourcing agreement            13
experience. They report that the next set of
managers they need will be drawn from within                                                          27                                     Local sales/distribution/        13
                                                    Patent and technology licensing
                                                                                                                                                       sourcing desk
l`][gehYfq -(!Yf\eYqf]]\lg`Yn]
afl]jfYlagfYd]ph]ja]f[] ,(!gjZ]j][jmal]\                            Franchising               25                                                    Franchising       12
locally in the case of an international market
                                                                                                                                      Partnership with government-
 +/!&                                                         ?j]]fÕ]d\afn]kle]fl                  25
                                                                                                                                                 owned enterprises
                                                                                                                                                                             8

                                                      Partnership with government-                  23                                                                       8
                                                                                                                                               ?j]]fÕ]d\afn]kle]fl
                                                                 owned enterprises

                                                   Source: Ernst & Young 2013 Latin America Outbound Expansion Survey
                                                   :Yk]2DYlaf9e]ja[Y5.(( :jYrad$)/)$E]pa[g$),)$9j_]flafY$/0$;`ad]$/.$;gdgeZaY$/-$H]jm$-1!3k`gof5h]j[]flY_]g^j]khgf\]flk

14                                                 Growing Beyond
Figure 5: It’s essential to make boards more representative of global markets
Which of the following changes will be most important for your business to succeed with its international
expansion plans? Select up to three.

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Making our board more representative                                                                 55       67     66     63    35    35      68   37
                   of global markets

    Making our corporate culture more                                                          49             21     55     49    63    55      34   42
                         international

        Entering new market segments                                            35                            33    33     42     45    31      29   33

        Decentralizing decision-making                                     30                                 24     36     18    35    35      17   26

 Developing new distribution channels                                    28                                   31    22     20     27    28      54   31

        Getting the right local partners                             25                                       22    30     20     29    23      15   50

      Altering the value proposition for                          22                                          21    17     26     21    22      31   39
                             customers

 Strengthening corporate governance                          17                                               31    21     17      7        9   17   11

Changing our organizational structure                   13                                                    28    13       9     5        11 15    7

Source: Ernst & Young 2013 Latin America Outbound Expansion Survey
:Yk]2DYlaf9e]ja[Y5.(( :jYrad$)/)$E]pa[g$),)$9j_]flafY$/0$;`ad]$/.$;gdgeZaY$/-$H]jm$-1!3k`gof5h]j[]flY_]g^j]khgf\]flk

Our respondents also say they need to revamp                         “Global Latinas”: what sets them apart                                 America Movil’s acquisition of minority stakes
their sales and marketing organization                                                                                                      in Dutch and Austrian companies. In the 2011
 -([gehYj]\oal`+.^gj9kaY%HY[aÕ[                              Although most Latin American companies                                 Fortune Global 500 ranking of the world’s
j]khgf\]flk!$Z]]^mhl`]ajAL ,+!Yf\                            are still regional, many that have expanded                            largest corporations by revenue, seven were
aehjgn]l`]ajkljYl]_a[hdYffaf_ +1!&                             beyond their borders have become major                                 from Brazil and three from Mexico, but other
Interestingly, given the increasing challenges                       multinationals. Large global companies                                 Latin American countries also boast global
g^_dgZYd[gehdaYf[]Yf\ÕfYf[aYdj]hgjlaf_$                        based in Brazil include oil and gas producer                           companies. Argentina’s Techint Group, for
few see this as important. In fact, their lowest                     Petrobras, mining company Vale, aircraft                               example, is the world’s largest maker of
hjagjala]kYj]]na\]fldqÕfYf[aYdj]hgjlaf_                         manufacturer Embraer, and food producer                                seamless steel tubes, and Arcor, also based
 ))!$j]_mdYlgjq[gehdaYf[] 0!$gj_dgZYd                        Marfrig; Mexican multinationals include Bimbo,                         in Argentina, is the world’s leading producer
lYp[gehdaYf[]Yf\j]hgjlaf_ k]]>a_mj].!&                        the world’s largest bread manufacturer;                                of candies. Chile’s emerging MNCs include
                                                                     building materials manufacturer CEMEX;                                 retail and consumer products companies
                                                                     and telecom giant America Movil. Recent                                such as Falabella and Cencosud, and business
                                                                     transactions in developed markets include                              conglomerates such as Quiñenco.
                                                                     :jYradaYfÕje;YeYj_g;gjjˆYÌkZmqgml
                                                                     of Portuguese cement-maker Cimpor and

                                                                     Latin American companies turn up the volume on global growth                                                       15
“Relationships, especially with the governments and
                                                                    marketplaces in these markets, are still very important.”

                                                                                              KYe@&>gmY\$9e]ja[Yk=e]j_af_EYjc]lkD]Y\]j$=jfklQgmf_

Smaller Latin American companies are also                            1990s. “I started studying them in 1996 and                             and a weakness. “On one level it’s helpful
moving up fast: in October 2012, Cerveceria                          immediately I saw that they were different in a                         because relationships, especially with the
Costa Rica struck a deal to buy North                                number of dimensions,” she says. “They were                             governments and marketplaces in these
American Breweries, the brewer of Genesee                            very agile, much less bureaucratic, and being                           markets, are still very important,”
and Labatt in the United States, for US$388                          family-owned seemed to make them extremely                              Ernst & Young’s Sam Fouad says. “On the
million in cash. “Not just monster players but                       resilient.”                                                             other, it can also slow the company down if
also smaller companies are expanding their                                                                                                   the company is unwilling to welcome outside
global reach,” says Rafael Sayagues, Ernst &                         The fact that these companies had to cope                               talent.”
Young’s Tax Leader in Costa Rica.                                    with so many economic crises gave them a
                                                                     chance to exercise that resilience and develop                          The Global Latinas are also frequently very
Some scholars argue that the emerging Latin                          vision, according to Casanova. “The Latin                               active in their communities, Casanova says.
American multinationals have some special                            American companies had no choice but to                                 Operating in countries with massive social
qualities of their own. Lourdes Casanova, a                          work for the medium term, as the short term                             problems, the Global Latinas tend to consider
senior lecturer in management at the Johnson                         was often too hard,” she says.                                          philanthropic work part of their mission. “In
School of Business at Cornell University, has                                                                                                the past, most companies in Latin America
been studying the companies she and other                            Many of the Global Latinas continue to be                               have had to compromise with society,” she
academics call “Global Latinas” since the                            family owned, which could be both a strength                            says.

>a_mj].2KYd]kYf\eYjc]laf_oaddj]imaj]l`]egklka_faÕ[Yfl[`Yf_]k
O`a[`g^l`]^gddgoaf_^mf[lagfYdYj]Ykoaddj]imaj]l`]egklka_faÕ[Yfl[`Yf_]kafgj\]jlg]fkmj]l`]km[[]kk
of your company’s international expansion plans? Select up to three.
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                    Sales and marketing                                                         50            41     61     41    60    50       27   36

                 Information technology                                                  43                   39     49     47    44    31       51   20

                       Strategic planning                                           39                        40    37     26     49    39       42   44

       Kmhhdq[`Yaf af[dm\af_\]eYf\                                    29                                  32    17     32     27    32       56   22
            hdYffaf_Yf\\akljaZmlagf!
      Risk management/enterprise risk                               24                                         9    43     22     19    15       15   29
                 eYfY_]e]fl =JE!

                 Financial management                              22                                         22    22     32     20    18       25   37

                             Tax planning                     18                                              39    23       9     7        9    22    1

                          Public relations              11                                                    14    11       5    13        10   12   20

               Internal communications                  11                                                     5    11     18     13        11    3   31

                      Financial reporting               11                                                    19      9    13      5    11       8    27

                 Regulatory compliance               8                                                        12      6    12      5        6    10   11

  Global tax compliance and reporting               7                                                         13      4     8      1        6    10    4

Source: Ernst & Young 2013 Latin America Outbound Expansion Survey
:Yk]2DYlaf9e]ja[Y5.(( :jYrad$)/)$E]pa[g$),)$9j_]flafY$/0$;`ad]$/.$;gdgeZaY$/-$H]jm$-1!3k`gof5h]j[]flY_]g^j]khgf\]flk

16                                                                   Growing Beyond
As they continue to grow, however, the            But the rise won’t be all good news for
Global Latinas may face pressure to               mature-market MNCs. The new Global
change. Casanova, author of a book called         Latinas are likely to be a source of ferocious
Global Latinas: Latin America’s Emerging          competition as well, particularly for US
EmdlafYlagfYdk AFK=9
The arrival of a new generation of Latin American multinationals
                                                   presents a different dynamic. It offers non-Latin global companies
                                                   a large variety of business opportunities.

Yet the opportunities are tremendous. The           Although we tend to think of rapid-growth          and literature of the 20th century — may
arrival of a new generation of Latin American       markets in terms of teams and scores, the          astonish us even more in the 21st century
multinationals presents a different dynamic.        truth is that the success of the rapid-growth      as well by allowing businesses from different
It offers non-Latin global companies a large        markets of Latin America will not be a             eYjc]lklgÖgmjak`&
variety of business opportunities, including        zero-sum game. Instead, it means that the
potential partnerships, a chance to offer talent    genius of a region that gave the world the
and technological expertise to Latin American       Õjkl]pl]jfYd`]YjlhY[]eYc]j$l`]Õjkl[gdgj
companies planning to expand, and access to         television and some important advances in
f]oeYjc]lk ]&_&$af9kaY!l`YleYq`Yn]Z]]f     medicine — not to mention the salsa, the
\a^Õ[mdllg]fl]jgl`]joak]&                        lYf_g$Yf\kge]g^l`]egklafÖm]flaYdYjl

Latin American companies face tangles of red tape overseas
One of the biggest issues Latin American companies will confront when        countries have a multi-tier system, says Rafael Sayagues,
they leave home is tax and regulatory complexity, particularly if they       Ernst & Young Tax Leader in Costa Rica. For another, professional
expand to the US or another developed market. While some countries           fees can soar: Sayagues says that the costs of high-level legal and
— such as Mexico, Chile and Colombia — have rapidly expanded their           accounting help can triple the average hourly rate in Latin America.
bilateral and multilateral trade, investment and tax agreements, other
countries, such as Brazil, remain slow to move in this direction, and        Structurally, too, there can be multiple levels of complexity. What
hence there is an absence of meaningful regional agreements.                 works in one country may not work in another. A Panamanian holding
                                                                             company, for example, may be perfectly legal in Panama but not be
Between Latin American countries, companies sometimes face                   recognized in France.
\a^Õ[mdla]kj]hYljaYlaf_]Yjfaf_ka^l`][gmflja]kdY[cYj][ahjg[YdlYp
treaty. In Peru, for example, Ernst & Young Tax Leader David de la Torre     Latin American companies looking to expand beyond their borders
says that the lack of a deduction has led many companies to delay            should ask themselves these four basic questions:
j]hYljaYlaf_l`]]Yjfaf_kg^kge]eYjc]lk$Yf\l`Yll`]\a^Õ[mdlq`Yk
grown even worse after the Peruvian Government’s recent decision to          
Related Ernst & Young thought leadership
Ernst & Young offers in-depth reports for each of six major Latin American markets.

                                             Growing Beyond                                                 Growing Beyond                                                 Growing Beyond

 Time to tune in: Latin American companies
 turn up the volume on global growth

 Argentina highlights

                                                                                                                               Time to tune in: Latin American companies
                                                                Time to tune in: Latin American companies                      turn up the volume on global growth
                                                                turn up the volume on global growth
                                                                                                                               Chile highlights
                                                                Brazil highlights

Time to tune in:                                               Time to tune in:                                               Time to tune in:
Argentina highlights                                           Brazil highlights                                              Chile highlights

                                                                                                            Growing Beyond                                                 Growing Beyond
                                             Growing Beyond

                                                                                                                               Time to tune in: Latin American companies
                                                                Time to tune in: Latin American companies                      turn up the volume on global growth
                                                                turn up the volume on global growth

                                                                Mexico highlights                                              Peru highlights

 Time to tune in: Latin American companies
 turn up the volume on global growth

 Colombia highlights

Time to tune in:                                               Time to tune in:                                               Time to tune in:
Colombia highlights                                            Mexico highlights                                              Peru highlights

                                             Growing Beyond                                                  Growing Beyond

 Beyond Asia:                                                   Beyond Asia
 developed-markets perspectives                                 New patterns of trade
 Meeting the challenge of
 changing global competition

Beyond Asia: developed-                                        Beyond Asia: new patterns
markets perspectives                                           of trade

This report examines                                            This report examines how
how companies based in                                          trade in and between
developed markets can                                           the nine largest or most
explore the implications of                                     rapidly growing economies
Asian overseas expansion,                                       af9kaY%HY[aÕ[oaddY^^][l
coping with changing global                                     global business. It presents a
competition and maximizing                                      variety of scenarios.
new opportunities.

                                                              Latin American companies turn up the volume on global growth                                                                  19
Ernst & Young

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© 2013 EYGM Limited.
All Rights Reserved.

EYG no. EX0222                                                     Contacts
This publication contains information in summary form and is       Sam H. Fouad                               www.ey.com/latinamerica
therefore intended for general guidance only. It is not intended
to be a substitute for detailed research or the exercise of        Americas Emerging Markets Leader,
professional judgment. Neither EYGM Limited nor any other          SASA Market Leader
member of the global Ernst & Young organization can accept
any responsibility for loss occasioned to any person acting        Tel:   +1 212 773 3504
or refraining from action as a result of any material in this      Email: sam.fouad@ey.com                    For more information on how
publication. On any specific matter, reference should be made to
the appropriate advisor.
                                                                                                              Ernst & Young can help you in a
ED None                                                            Gerard Dalbosco                            globalized world, please visit us at:
                                                                   EYjc]lkD]Y\]j$9kaY%HY[aÕ[                www.ey.com/growingbeyond.
                                                                   Tel: +61 3 9288 8658
                                                                   Email: gerard.dalbosco@au.ey.com

                                                                   Jay Nibbe
                                                                   Markets Leader, Europe, Middle East,
                                                                   India & Africa
                                                                   Tel:    +44 0207 951 7503
Growing Beyond
                                                                   Email: jnibbe@uk.ey.com
In these challenging economic
times, opportunities still exist for                               Naoki Matsumura
growth. In Growing Beyond, we’re                                   Markets Leader, Japan
exploring how companies can best                                   Tel:   +81 3 3503 1334
exploit these opportunities — by                                   Email: matsumura-nk@shinnihon.or.jp
]phYf\af_aflgf]oeYjc]lk$Õf\af_
new ways to innovate and taking                                    Stephen Almassy
new approaches to talent. You’ll                                   ?dgZYdNa[];`Yaj$G^Õ[]g^l`];`YajeYf
gain practical insights into what you                              Accounts and Industry
need to do to grow. Join the debate                                Tel:   +44 020 7980 0075
at www.ey.com/growingbeyond.                                       Email: stephen.almassy@uk.ey.com

                                                                   Thomas P. McGrath
                                                                   Markets Leader, Americas
                                                                   Tel:    +1 212 773 9550
                                                                   Email: tom.mcgrath@ey.com
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