Unemployment Insurance Claimant Handbook - labor.alaska.gov/esd_unemployment_insurance
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Unemployment
Insurance Claimant
Handbook
labor.alaska.gov/esd_unemployment_insurance
1
TABLE OF CONTENTS
Introduction.................................................... 4 How to file a new claim or
reopen your claim.................................... 12
Program integrity............................................ 4
myAlaska...................................................... 13
General ........................................................ 4
Filing biweekly claims................................... 13
Benefit year.................................................... 4
Biweekly questions....................................... 14
Amount/duration of benefits............................. 4
How to report gross wages............................ 15
Benefits are taxable......................................... 5
How to report net income when self employed.... 15
Social Security numbers................................... 5
How to report hours worked.......................... 15
Dependents’ allowance.................................... 5
How to report employment status................... 15
Eligibility requirements
and claimant responsibility....................... 6 Filing online................................................... 16
Fraud ........................................................... 6 Internet menu............................................... 16
Personal information...................................... 16
Ready and able to work................................... 7
Filing by phone — VICTOR............................... 17
Registration for work....................................... 7
Info you need to file on VICTOR..................... 17
Work search contact requirements.................... 8
VICTOR menu............................................... 17
Reemployment Services (WPRS)....................... 8
Payment methods......................................... 18
Quit, fired, refused work.................................. 9
Debit card..................................................... 18
Attending school or training............................. 9
Direct deposit............................................... 18
Work, wages, income...................................... 9
Appeal rights................................................. 19
Work ........................................................... 9
Audits............................................................ 20
Wages ........................................................... 9
Quality Control audit...................................... 20
How wages affect your benefits...................... 10
UI crossmatch............................................... 20
Excess earnings............................................ 10
Overpayment of benefits............................... 20
Other deductible income................................ 10
Repayment................................................... 20
Travel/relocate.............................................. 11
Extended Benefits (EB)................................. 20
When to file a new claim or
reopen your claim.................................... 11 Alaska job centers......................................... 21
File a new claim immediately if....................... 11 Claim center phone numbers........................ 21
You must open your claim immediately if........ 12 VICTOR phone numbers................................ 21
Information you need before filing............... 12 Other UI contacts.......................................... 22
Internet addresses........................................ 24
2 3If you have worked in another state during
INTRODUCTION the benefit year, those wages may be requested
to increase your weekly benefit amount, or you
You are responsible for reading and familiarizing may choose to file separately with the other state.
yourself with this handbook. Many of the questions However, you may not file against more than one
you may have are answered in this handbook. If state at a time. The duration of benefits is 16 to 26
your question is not answered here, please visit our weeks, depending on the amount and distribution of
website at labor.alaska.gov/esd_unemployment_ wages paid in the base period.
insurance/home.htm. Here you will find links for
additional information as well as division contacts
that will help you with your Unemployment Benefits are taxable
Insurance (UI) questions. The information in this When you file your federal income tax return,
handbook is based upon, but does not replace, you must report 100 percent of the benefits paid.
Alaska Statute (23.20) and Title 8, Chapter 85, We will send you form 1099G by Jan. 31. You can
(8 AAC 85) of the Alaska Administrative Code. print your 1099G online through myAlaska, when
available. Please keep us informed of your current
PROGRAM INTEGRITY address in order to receive your 1099G.
You may request that 10 percent of benefits
Program integrity is the number one focus of be withheld for taxes. You can start or stop tax
the Unemployment Insurance division. Our goal is withholdings when filing online, or call your UI claim
to improve program integrity by reducing improper center. UI cannot refund any money withheld.
payments. You are required to provide the department
with timely, accurate and complete information in order
to determine or reexamine eligibility for any claim or Social Security numbers
audit conducted by the division or its representatives. To protect your privacy, Social Security numbers are
no longer displayed on documents mailed to you. A
client ID number is displayed instead. Your Social Security
General number will still be used in correspondence with your
former employer and shared with other government
Benefit year agencies such as Social Security Administration and
A “benefit year” is typically 52 weeks, sometimes U.S. Citizenship and Immigration Services.
53 weeks, following the effective date of your claim.
The effective date of your claim is Sunday of the Dependents’ allowance
week in which you file.
You may be eligible to receive an additional
allowance of $24 per week per child, for up to
Amount/duration of benefits three children. A dependent is your natural child,
The maximum weekly benefit amount in Alaska stepchild (by marriage), legally adopted child or
is $370. The minimum weekly benefit amount is court-appointed legal ward. Your dependent must be
$56. Your claim is based on wages paid to you in unmarried and under the age of 18, unless they have a
the first four of the last five completed calendar permanent disability. You may be requested to provide
quarters from when you file your claim. If you do documentation for dependent allowance eligibility.
not qualify for a regular base period claim, you A dependent must reside with you, or you must
may be eligible for an alternate base period claim. certify that you provided more than 50 percent of
This uses wages earned in the last four completed the dependent’s support over the past 12 months
calendar quarters from when you filed your claim. or since the loss of custody. If you certify to
4 5providing more than 50 percent support, you may be Ready and able to work
required to provide proof. You can add a dependent
to your claim anytime during your benefit year You must be physically able and available to
before exhausting your regular benefits. To add a seek and accept suitable full time work.
dependent, call your UI claim center. Should you apply for or be a recipient
of Workers Compensation or Social Security
Disability, you must report this to your claim
ELIGIBILITY REQUIREMENTS and center to examine your eligibility.
Claimant Responsibility Employers and Employment Security Division
offices must be able to contact you. You must
have transportation (car, bus, etc.) and child care
As an Unemployment Insurance claimant
available. You may not be considered available
filing for benefits, you are responsible for:
for full-time work if you are incarcerated or have
1. Registering for work as directed by the legal restrictions.
Employment Service in the state you reside. Incarceration is being confined in a
2. Actively seeking suitable full-time employment. correctional center, city jail or community
3. Reporting weekly employer work search contacts. residential center. Legal restrictions would include,
but are not limited to, electronic monitoring or
4. Reporting all work activity and earnings for
subject to third-party custody.
each week you file. Suitable work means work in your occupation
that meets the prevailing wage and working
Fraud conditions for your locality and is realistic to your
labor market. It is work you are suited for by
Alaska law provides severe penalties for
experience or training. You are expected to be
attempting to collect benefits to which you are not
flexible in your work search and to accept suitable
entitled. For UI purposes, fraud is knowingly making
work even if the pay is less than you earned in
a false statement, misrepresenting a material fact
your last job. Self-employment is not considered
or withholding information to obtain benefits. You
suitable work.
will be required to repay the benefits. You may also
have to pay a penalty equal to 50 percent of the
benefits that were paid to you as a result of the Registration for work
misrepresentation. Additionally, present and future If you are in Alaska and you are instructed
benefits may be withheld. All fraud cases are subject to register for work, you must post a resumé
to criminal prosecution, fines and imprisonment. online in the Alaska Labor Exchange System
If you suspect a business or an individual is (ALEXsys). If you have already posted your
committing fraud, please contact us by email at resumé in ALEXsys, you must make sure it is
uifraud@alaska.gov; fax at (907) 269-4835; or phone current and accessible online. You must have a
at (907) 269-4880 or toll free at (877) 272-4635. resumé posted online in ALEXsys within seven
days of filing your new or reopened claim. It is
your responsibility to check your resumé often and
IMPORTANT: U.S. Postal Service does not forward verify the date your registration will inactivate on
UI mail. It is your responsibility to maintain a the “My Resumés” page in ALEXsys.
current mailing address with our agency. You can Your registration and resumés stay
update your address online or call the UI claim active while you are actively engaged in job
center. Work registration rules may apply. search and referral activities in ALEXsys
6 7and/or while receiving reemployment Quit, fired, refused work
services from job service staff. If you are a
You must report if you quit your job, are fired or
member of a dispatching union you must be in
refuse work so a determination of eligibility can be
good standing and on the out-of-work list. If you
made. Penalties include a six-week disqualification
are outside of Alaska, you must register with the
period beginning with the first week you are
local state employment service office or with the
unemployed, plus a three-week reduction in
local chapter of a dispatching union. Proof of
benefits. You also may be ineligible for Extended
out-of-state registration may be requested.
Benefits. If you return to work during the six-week
To register for work in ALEXsys go online to
disqualification period, the disqualification may end.
jobs.alaska.gov or call your nearest job center.
Phone numbers for job centers are located in the
Alaska job centers section of this handbook. Attending school or training
You may be eligible to receive benefits while
Work search contact requirements attending approved vocational or academic training.
If you are enrolled in or attending school or training,
You are required to actively seek suitable
report your school or training when you file your
work, making valid work search contacts for each
biweekly claim or call your UI claim center.
week you are claiming benefits. The work must
be suitable based on your skills and capabilities.
In order for the work search contact to be valid, WORK, WAGES, INCOME
it must be made with a person who has the
authority to hire, using a method of contact that is Work
appropriate based on how prospective employers in Work includes time spent on self-employment
that occupation are usually contacted for work, i.e. or volunteer activities as well as anything you do for
in person, telephone, fax, mail, email or employer wages, whether paid or not, during the seven days
website. If you do not search for work each week of the week you claim. Even if you are only working
as required, benefits will be denied. part-time or temporarily, all work and earnings,
For each week you will be required to report: including tips, must be reported on your certifications.
1. date of contact,
2. name of employer contacted and Wages
3. method of contact.
Wages are any kind of payment you receive for
the work you do, including room and board, goods,
Reemployment Services (WPRS) barter, tips, commission, stipend, honorarium, per
Reemployment Services is a program for job diem, COLA or payment for jury duty, volunteer
seekers who are seeking information that will lead capacity, bonuses and back pay.
to the rapid return to suitable work. Employment You must report your gross wages earned each
and training resources are available through week, Sunday through Saturday, whether or not
the Alaska Job Center Network both online and you have actually been paid. Report the amount
from Alaska’s statewide job centers. If you are earned before any deductions are taken out (your
selected to participate in Reemployment Services, gross pay). Report the employer’s name and
you must register on ALEXsys and complete the address, dates and number of hours worked per
Reemployment Services Orientation. Failure to do so week, and your employment status.
may result in denial of your UI benefits. If you are unsure of the number of hours
8 9worked or how much you earned, you can file Travel/Relocate
up to seven days after the date you were paid.
However, if you wait, you will need to call the UI You must report all travel when filing for benefits.
claim center to file and report these wages, and This includes any in-state travel. You are in travel
your payment may be delayed. status any time you travel outside the area in which
When called to active duty, National Guard you reside. You may be eligible while traveling if:
members must report encampments and wages • You travel in search of work for up to four
earned. Weekend drills do not have to be reported. consecutive weeks. You must be legally eligible
If you are currently employed on an alternating to accept work in the area of travel and actively
or rotating work schedule – such as two weeks on, search for work during each week you travel.
two weeks off – you may not be considered to be Regulations do not allow for alternative work
unemployed during your scheduled time off. Report searches other than in person. Reasonable
your work schedule to your UI claim center. efforts to find work can be shown by, in-person
contact with an employment office to register
How wages affect your benefits for work, two in-person employer contacts, in-
person pre-arranged job interview, registering in
You can earn $50 without reducing your benefit
person with the local chapter of your union.
payment, but you must report all the wages.
• You travel to accept an offer of work beginning
Your benefit payment will be reduced by 75 cents
within 14 days of your departure — if your travel
for each dollar you earn over $50. If you do not
does not exceed seven days.
know how much you earned at the time you report,
• You travel to your home following discharge from
call the UI claim center within seven days with
the armed services if the travel is completed
the correct wage amount. Reporting less money
within seven days of the day you leave.
than you earned could result in an overpayment of
• You were paid UI benefits the week prior to
benefits that you will have to repay.
your travel, did not refuse an offer of work
and you travel to:
Excess earnings ᵒᵒ obtain medical services that are not
If you have gross wages equal to or more than available where you live, on the advice of
1
1 /3 times your weekly benefit amount, plus $50, you a health care provider for yourself, or to
will not receive a benefit payment for that week. To accompany a spouse or dependent(s).
calculate your excess earnings amount, use your ᵒᵒ attend the funeral of an immediate family
monetary determination or call VICTOR. member for up to seven days.
If you travel or relocate outside the U.S.,
Other deductible income Canada, Puerto Rico or the U.S. Virgin Islands,
you are not eligible to collect benefits.
When you are filing for benefits you must report
the gross amount of any of the following payments:
vacation, holiday, sick, pension, retirement, WHEN TO FILE A NEW CLAIM or
severance, commission, bonus, wages in lieu of
notice and back pay awards. Changes in your gross
REOPEN YOUR CLAIM
pension amount must be immediately reported to File a new claim immediately if you are:
the UI claim center. A deduction may be taken from
your weekly benefits if you receive any of these • Separated (quit, fired, laid off) from work.
payments. Social security is not deducted. • Working on-call or part-time.
10 11You must reopen your claim immediately if:
IMPORTANT: To submit applications online you
• You stop filing biweekly claims for any must read and certify as instructed and click “I
reason and want to start filing again. AGREE” to complete the application process. Keep
• You move out of Alaska, or move from one a copy for your records and comply as instructed,
area to another within a state. or benefits may be denied. The confirmation page
• You travel in search of work for more than will provide important links such as ALEXsys,
four weeks. Direct Deposit and work search log.
Info you need before filing
myAlaska
• Your Social Security number
You must use the same myAlaska account each
• If not a U.S. citizen, your alien registration
time you access the UI website. You may want to use
number, work permit type, passport number
the same account information that you use for your
and expiration date
Alaska Permanent Fund Dividend, if you receive one.
• Name of your last employer, mailing address
Please record your myAlaska account information
and phone number
for future reference. To ensure your privacy and the
• Dates of employment
security of your information, remember to logout of
• Hours and gross wages earned in your last
myAlaska when you have finished your session.
week you worked
• Gross amount of holiday, vacation,
severance or bonus received the last IMPORTANT: Whether filing online or by phone,
week you worked you are responsible for the answers provided and
• If you worked for the federal government in payments made using your user name, password
the past 18 months you will need SF8 or SF50 and PIN. These electronic signatures have the
• If you were active duty military in the past same legal authority as your signature on paper.
18 months, copy 4 of your DD214 Do NOT share your user name, password or
• Retirement information if currently receiving PIN with anyone.
retirement payments
HOW TO FILE A NEW CLAIM or Filing Biweekly Claims
REOPEN YOUR CLAIM Once you’ve opened a new claim or reopened an
existing claim, you will be given dates as to when to
For the fastest service, apply online. Our file your biweekly claims. You must continue to file
online services are available 24 hours a day, seven every two weeks to keep your claim active and to
days a week. You can also call a UI claim center receive benefits. File within seven days after the last
and speak to a claim specialist from 10 a.m. to Saturday of your two-week claim period. Weeks that
3 p.m. AST, Monday through Friday. (See phone are filed late may be disqualified.
numbers in the claim center addresses and phone The first eligible week of a new claim is a
numbers section of this handbook.) Claims are “waiting week.” You do not receive payment for
effective Sunday of the week in which you reopen. this week. However, you must file to get credit for
To file on the Internet, log in to my.alaska.gov the week and meet the same requirements as any
and click on “Unemployment Insurance Benefits.” other week.
12 13Biweekly questions How to report gross wages
Your gross wage is the total amount you
• Were you available and physically able to earned before any deductions have been made.
work full-time each day? You must report your gross wages earned each
• Did you miss work or refuse a job offer or week, Sunday through Saturday, whether or not
job referral? you have actually been paid.
If you turned down work or refused to be Multiply the total amount of hours worked by
scheduled for work by an employer, answer yes. the total hourly wage. Report dollars and cents
rounded down to the nearest lower penny.
• Were you attending school or a training
program?
How to report net income when self
• Did you travel or move to a different town?
If you traveled outside the area in which you
employed
reside, traveled to accept a definite offer To calculate your net income for the week,
of work or if you relocated to a new town, subtract your business expenses for that week from
answer yes. your total income earned for that week from your
self-employment work.
• Did you receive vacation, sick, retirement,
If you did not or will not receive payment for the
bonus, holiday or severance pay?
self-employment services, you must still report the
If you received any of the above payments
hours you spent on your business.
report the income in the week it was received.
Do not report social security. If you answer
yes but do not report an amount, you will be How to report hours worked
advised to contact the UI claim center. Failure to When reporting your hours worked or the
contact the claim center as advised may result in hours you performed self-employment services
the denial or late payment of your benefits. round down. For example, if you worked 3 hours
• Did you work for an employer, or were you and 45 minutes, enter 3 hours.
self-employed?
If you worked for an employer, you are required How to report employment status
to report the amount you earned, hours you
After reporting that you worked for
worked, the employer’s name and address, and
an employer you will be asked about your
the last day you worked in the week you are
employment status. You will be given the following
claiming. You must report the wages that you
options: laid off, working on call, working
earned in the week that you worked not when
part-time, quit, fired or working full time.
you are paid for the work. If you performed
If you are a part-time or on-call employee and
self-employment services, you must report the
work 40 hours or more in a week, do not report
amount of hours you spent on your business
your status as full-time.
and your net income. Misreporting the status of your employment may
• Did you search for work? result in a delay in payment.
You will be asked this question and are Failing to report that you were fired or quit your
required to provide information on weekly job may result in the requirement to repay benefits
work search contacts. (Please see work search paid to you in error, and you may be subject to
contact requirements.) penalties for fraud.
14 15Filing Online Filing by Phone — VICTOR
Filing your biweekly claims on the Internet is Biweekly claims can be filed by phone using
quick and easy. Log in to my.alaska.gov and click the automated filing system VICTOR. VICTOR is
on “Unemployment Insurance Benefits.” available every day from 6 a.m. to 7 p.m. Alaska
Standard Time (AST).
INTERNET MENU For additional information, contact your UI
claim center Monday through Friday, 10 a.m. to
(Options may be different based on your claim status) 3 p.m. AST. Please see VICTOR phone numbers.
• File a new claim or reopen an existing claim
• File Extended Benefits (if available) Information you need to file on VICTOR
• File for biweekly UI benefits • Your Social Security number
• Current Claim Status — shows last payment, • Your self-chosen four digit PIN number
current mailing address and account status ᵒᵒ SETTING UP YOUR PIN: If this is your first
• Direct Deposit — start, change or verify time calling VICTOR and you have not set
direct deposit account up a PIN, you will be prompted to enter a
• If you cancel your direct deposit, you will be four-digit number of your choosing
sent a debit card ᵒᵒ You are responsible for the answers
• Debit Card Enrollment provided and UI payments made using
• Debit card holder account information your Social Security number and PIN
• Help finding a job, ALEXsys ᵒᵒ Do not share your PIN with anyone
• 1099G Tax information (if available) ᵒᵒ If you have trouble setting up your PIN
contact the UI claim center
Personal information
This page allows changes to mailing address, IMPORTANT: If you hang up before VICTOR tells
physical address (if applicable), phone, email and you your claim has been accepted, your answers
IRS withholdings. Changes to mailing or physical will not be recorded and your claim will not be
address may initiate a new questionnaire to processed. You will need to call back and file again.
determine your registration requirements. If you are instructed by VICTOR to call the UI claim
Help Icon will provide additional instructions center, you must call within seven days. Your benefits
and requirements. will be denied if you do not contact the UI claim
center as instructed. If you report less money than
Each of the following questions pertains to the
you earned, you will be required to repay the benefit
two weeks listed on the certification. Depending
amount and may be subject to penalties for fraud.
on your answers, you may be asked additional
questions or to complete a questionnaire.
If you are instructed to call the UI claim center, VICTOR menu
do so within seven days. You will be denied
benefits if you do not call. Also, please remember to 1. To file biweekly claims
read all UI mail. 2. For information about your claim
• Payment status of weeks claimed — You
will be given information about the last two
16 17weeks you claimed or you can call VICTOR and select option three
• Excess earnings amount (3). You will need the following information to
• 1099G amount — the amount of benefits and establish direct deposit:
withholdings reported to the IRS on form 1099G
1. The routing number is 9 digits surrounded by |:
3. Start, change or cancel direct deposit
• Option to set up, cancel or confirm direct 2. The account number (do not include hyphens or
deposit to your personal bank account other special characters)
• Current status of UCARD 3. Do not enter the check number
• You cannot cancel or request a UCARD
through VICTOR
4. Current mailing address
5. Change your VICTOR PIN
• You may change your previously established PIN
• When changing your PIN, choose a four-digit
number you have not previously used
• Once you set up your PIN it is in effect until
you change it
• If you do not know your PIN contact the UI
claim center for assistance
6. Speak to a claim center representative APPEAL rights
You may appeal any written determination that
PAYMENT Methods denies or restricts your benefits. You must phone,
fax, mail or email your request for an appeal to
All UI benefit payments will be disbursed your UI claim center or an Appeals office within
electronically by debit card or direct deposit. 30 days of the decision. (For contact information,
Paper checks will only be issued under special see the other UI contacts section of this handbook.)
circumstances. If you have not established direct
deposit as your form of payment, a debit card will be Appeals will schedule a hearing and mail a
sent to you. Electronic payment is deposited within notice to you (contact Appeals if not received
three days of filing your biweekly certifications. You within 10 days). After the hearing, you will receive
can sign up for direct deposit or debit card online. a decision in the mail. If you disagree with the
decision, you have the right to further appeal.
Debit card • Continue to file your biweekly claims
throughout the appeal process.
Your debit card and an information packet will
be mailed to you when you file a claim for benefits. • If the decision goes in your favor, weeks
Included in the packet is information on how to activate which were not filed timely cannot be paid.
your card and contact numbers for customer service.
Per Alaska Statute 23.20.110(r), appeal
Direct deposit hearing decisions are public information
and are posted on the Internet at:
You can set up, reactivate or cancel your
uiappeals.labor.alaska.gov.
direct deposit online by selecting “Direct Deposit,”
18 19AUDITS ALASKA JOB CENTERS
Quality Control Audit If you are interested in seeking work, job training
Under federal requirements, your claim may or advancing in a career, check in with one of the
be randomly selected at anytime and audited to Alaska job centers listed online at:
make sure that all payments or denial of benefits
have been made properly. All information you have jobs.state.ak.us/offices/index.html
provided is checked for accuracy. The examinations or call (877) 724-2539
are thorough and may involve an interview with
you and other interested parties. Failure to respond
to a Quality Control audit request for information Claim center phone
will result in denial of benefits.
numbers
UI crossmatch If you need assistance regarding your claim, contact the
Crossmatch compares the earnings you number listed nearest your area or visit us online at:
reported with your employers’ reports of earnings.
This process discovers errors in reported earnings labor.alaska.gov/esd_unemployment_
which may result in a mispayment of benefits. This
also is done for persons who may have worked in insurance/call-centers.htm
other states. If you fail to report earnings correctly,
a 50-percent penalty may be accessed and future Anchorage UI Claim Center (907) 269-4700
benefits denied. Fairbanks UI Claim Center (907) 451-2871
Juneau UI Claim Center (907) 465-5552
Toll free for remote locations: (888) 252-2557
Overpayment of Benefits (888) 25CALLS
Fax (888) 353-2937 / (888) 35FAXES
Repayment
Telephone hours are 10 a.m. to 3 p.m.
You are entitled only to benefits for which
Monday-Friday (except holidays).
you are eligible. You must repay all benefits
that are overpaid even if you were paid in error.
Overpayments are legally enforceable debts. VICTOR phone nUMBERS
Payment arrangement can be made by contacting
Benefit Payment Control at (888) 810-6789 or
Call the VICTOR number closest to your community:
(907) 465-2863 in Juneau.
Anchorage (907) 277-0693
Extended Benefits (EB) Fairbanks (907) 451-6126
Juneau (907) 586-4650
EB provides additional benefits during times of
high unemployment for those who exhaust their If you are located in a remote location that has
regular benefits. These benefits are available only been determined to be underserved for Broadband
while this program is active. When the program Internet service you may still have access to the
becomes active you will be mailed EB instructions. toll-free number: (888) 222-9989.
20 21Other UI Contacts QUALITY CONTROL UNIT
Email: dol.qc@alaska.gov
APPEALS Website: labor.alaska.gov/qc/
Email: appeals@alaska.gov claimants.htm
Website: labor.alaska.gov/appeals Juneau: P.O. Box 115509
Juneau: P.O. Box 115509 JUNEAU, AK 99811-5509
JUNEAU, AK 99811-5509 Phone: (907) 465-3000
Phone: (907) 465-2775 Fax: (907) 465-2247
Fax: (907) 465-3374 Toll Free: (800) 478-2999
Anchorage: 3301 Eagle St., #206 Anchorage: P.O. Box 241767
ANCHORAGE, AK 99503 ANCHORAGE, AK 99524-1767
Phone: (907) 269-4890 Phone: (907) 269-4859
Fax: (907) 269-4840 Fax: (907) 269-4855
Toll free: (800) 232-4762 Toll Free: (800) 478-4859
Fairbanks: 675 7th Ave., Station L
BENEFIT PAYMENT CONTROL FAIRBANKS, AK 99701-4513
Website: labor.alaska.gov/esd_ Phone: (907) 451-2966
unemployment_insurance/ Fax: (907) 451-2883
bpc.htm Toll Free: (800) 478-1614
Audit and Recovery/Investigations
Juneau: P.O. Box 115505
JUNEAU, AK 99811-5505
Phone: (907) 465-2863
Fax: (907) 465-6010
Toll Free: (888) 810-6789
Email: uifraud@alaska.gov Alaska Relay for the hearing impaired:
Website: labor.alaska.gov/esd_ If you need assistance with your unemployment claim,
unemployment_ dial 711 from inside Alaska or (800) 770-8255
insurance/bpc.htm (toll-free) from outside the state.
Anchorage: 3301 Eagle St., #205
ANCHORAGE, AK 99503 Alaska Department of Labor and Workforce
Phone: (907) 269-4880 Development, Employment Security Division
Fax: (907) 269-4835 P.O. Box 115509, Juneau, AK 99811-5509
Outside Anchorage: (877) 272-4635
Printed for the Alaska DOLWD Employment Security
Fairbanks: 675 7th Ave., Station L Division, in Juneau, Alaska, in July 2014,
FAIRBANKS, AK 99701 at a cost of $0.16 per copy.
Phone: (907) 451-2952
We are an equal opportunity employer/program.
Fax: (907) 451-2883
Auxiliary aids and services are available upon
Outside Fairbanks: (877) 272-4635
request to individuals with disabilities.
Form 210-804 (Rev. 7/2014)
22 23Visit Us on the
Internet
UI home:
labor.alaska.gov/esd_
unemployment_insurance
File a claim:
my.alaska.gov
(Log in, then click on “Unemployment
Insurance Benefits.”)
Register for employment — ALEXsys:
jobs.alaska.gov
Alaska job centers:
jobs.alaska.gov/offices
24You can also read
