Update of the Business Plan 2022 Resilience and Value - Milan July 3, 2020 - UBI Banca: update Business Plan 2022

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Update of the Business Plan 2022 Resilience and Value - Milan July 3, 2020 - UBI Banca: update Business Plan 2022
Update of the Business Plan 2022
Resilience and Value
Milan
July 3, 2020
UBI Banca: a story of sustainable growth and solidity in the interest of all stakeholders

       April 2007: merger between two solid banks, BPU Banca and Banca Lombarda.

                        The first Bank to forecast the economic crisis in Italy:
             1 bln € capital increase announced in March 2011, before all other competitors.
                                   Announcement followed in April by ISP.
                                                                                                               First Cooperative
                                                                                                              Bank to become a
               Strong consolidation capabilities with highly performing and scalable
                                                                                                             Joint Stock Company
                IT system (10 migrations carried out in 15 months, strong execution capabilities).              in October 2015
                Single Bank project: merger of all 7 Network Banks into UBI Banca approved in October
                                       2016 and completed in February 2017.
               Systemic role: Acquisition of Banca Etruria, Banca Marche and Carichieti in April 2017; all
                     Banks (4 different IT systems) merged into UBI Banca within February 2018.

    Throughout the years, Sustainable Dividend Policy allowing continuous internal capital generation and constant
    shareholder remuneration.
    Only Bank in Italy to have always paid a cash dividend since inception, and this without recourse to
    sale of strategic assets.

2
UBI Banca: a credible 2022 Business Plan

     2017- 2020 Business Plan: all targets in the hands of management exceeded.
            Different macroeconomic scenario impacting revenues, as for all Banks.

          Business Plan 2022 very well received by the market
          UBI share +5.5% in a few hours on 17/02 on top of +11.2%* after presentation of 2019
          FY Results.

                                                    Full performance of the Bank to be unleashed from 2020: excellent January and
                                                    February 2020 performance leading to increased net profit for the 1st quarter notwithstanding
                                                    March lockdown.

     Covid 19 «stress test» confirming the Bank’s IT Capabilities and the Flexibility of systems and Staff
                                                                     Capital Strength built over the years,
                   Impact of Covid19 estimated relatively contained thanks to
    full Availability of Group Assets (product factories and other value reserves) and Solid Management of all Risk
                                                         Factors.

     * Performance from 7 February to 14 February
3
UBI 2019: a solid starting point

    Growing core revenues1                                            Decreasing                    Improving                 Growing capital ratio and strong
       with healthy mix                                              cost baseline                 credit quality            protection for senior bondholders

      Core revenue mix, %                               Operating costs (stated), € mln          NPE ratio (gross), %       CET1 FL ratio, %        Total capital + SNP, %
       Net                    Net interest
       Commissions            income                                                                                                            +1.0 p.p.
                                                                                                                                         12.3               19.1
                                                                                                                -2.6 p.p.   11.3                            2.6       SNP
      3,369               3,387                                                                 10.4
                                                             2,448                        -3%                                                                3.5      Tier 2
                                                                                  2,368                     7.8
       47%                 49%                                                                                                                               0.7      AT1 2

                                                                                                                                                            12.3      CET1
       53%                 51%

       2018                2019                               2018                2019          2018       2019             2018         2019               2019

       1. Core revenues include net interest income and net commissions
4      2. AT1 issued in 2020 and included in the calculation of the total ratio
The 2017-2020 Business Plan: over-delivery of all targets in the hands
    of the management
                       FL CET1 ratio, %                                                           NPE ratio (gross), %                                        Texas ratio, %
           11.4%                12.3%               12.3%                                                                                             100%                      87%
                                                                                               13.0%                     11.9%                                      56%2
                                                                                                           7.8%1

            2017                2019             BP target                                                                                            2017          2019       BP target
                                                                                               2017        2019         BP target
                                                  2019                                                                                                                          2020
                                                                                                                         2020
                                                                                                                                 Excluding cost of
                                                                                                       LLP ratio, bps           massive disposals               Branches, #
                        Default rate, %                                                                                         not included in BP
                                                                                                79           61            63                        1,838          1,565        1,667
            2.0%                 1.1%               1.4%

            2017                2019             BP target                                     2017         2019        BP target                    2017           2019       BP target
                                                  2020                                                                   2019                                                   2019

                                                                                                                                                                                     -300 resources
             Operating costs, € mln                                                                 Cost/Income, %                                                Staff, #            (cost already
           Excluding systemic charges                                                          Excluding systemic charges                                                          sustained in 2019)
                                                                                                                                                     21,412         19,940      19,500
           2,3573               2,261                2,445                                     65.9%       62.1%           58

            2017                 2019             BP target                                    2017         2019        BP target                    2017           2019       BP target
                                                   2019                                                                  2019                                                   2020

    1 . 12.8% Business Plan Target in 2019
    2. 98% Business Plan Target in 2019
5
    3. Operating costs include full year for UBI Banca and 9 months for the 3 acquired banks
Agenda   Covid19: reaction of the Group and new
             behaviours

             Premises of the Business Plan update

             Update of the Business Plan

             Closing remarks

6
Covid 19: quick reaction of the Group, thanks to Flexibility of staff and systems, allowing
    all activities to be fully guaranteed during the crisis with high operating performance (1/2)

                           Internal organisation

                           ▪   20,000 remote workstations (vs approx. 19,600 employees) enabled with VPN and VDI access
                           ▪   Over 5,000 new portable PCs purchased and distributed to the workforce in addition to those
                               already available
                           ▪   85% of Central Units in smart work (and approx. 50% of all staff)
                           ▪   Strengthened central IT infrastructures to allow remote work and increased cyber-risk monitoring
    Quick reaction to
    Covid19 challenges     ▪   Branches equipped with Covid19 precautions (protective equipment, increased cleaning services,
                               limited access and only on appointment, etc..)
    Personnel, Customers
    and IT                 ▪   At the very peak of the crisis and notwithstanding the concentration in Bergamo and Brescia, 80% of
                               branches were kept open. All branches are currently open
                           ▪   Insurance policy integration to cover Covid19 emergency

                           ▪   On-line training: from 16/3 to 17/6, 216,000 training courses corresponding to 38,300 hours of
                               training, involving 16,000 staff
                           ▪   «Back to work» project (~ 2 months) aiming at a better work / life balance, maximum use of
                               digitalisation, leveraging on Covid19 experience, and cost saving.

7
Covid 19: quick reaction of the Group, thanks to Flexibility of staff and systems, allowing
    all activities to be fully guaranteed during the crisis with high operating performance (2/2)

                          Customer service

                          ▪   Progetto Vicinanza: calls to customers to understand their needs under Covid19
                          ▪   Client Support through Contact Center structure, fully working in remote
    Quick reaction to
                          ▪   4,700 Relationship Managers enabled to carry out full remote selling
    Covid19
                          ▪   Acceleration of further digitalisation of commercial activity, with priority to
    challenges                - credit/debit card/current account related services,
    Personnel,                - financing products, including personal loans and pre-authorised digital lending
    Customers and IT          - insurance products
                              - advisory and securities related services
                          ▪   Launch and implementation of «Rilancio Italia», a 10 bln€ project to provide financing to
                              the economy (anticipating by approx. 2 weeks Government action)

8
Covid 19: customer response/behaviour accelerate the way towards digital model
      services, confirming all projects in the Business Plan published on February 17th

    Use of digital by Retail and Business customers            Increased remote sales through digital processes

    Transactions                   87%       87%                Home mortgages
    migrated on           80%                                   ▪   As at 31st May, home mortgages granted remotely
    digital channels                                                reached 15% of total.
    (% of total                                                 ▪   Requests for new home mortgages received through the
    transactions)         2019    May 20 Target ‘22                 Online Channel: 5 months 2020 +43% vs 5 months 2019
                                          BP17/02
                         37.0       58.7
    Mobile channel                                              Car insurance policy renewals
    app accesses                             +58.6%             ▪ On-line or through the Contact Center
    (# of accesses,                              +47.7%         ▪ Remote renewals:
    in mln)             5m 2019   5m 2020          1Q20/1Q19      May 2020: 38% of total renewals

        SOURCE: CRM
9
Web   Tablet   Smartphone
       UBI customers already have access to best-in class digital capabilities
     Main Functionalities*                                                                             UBI Banca                      Intesa Sanpaolo                   BPER
     Payment functionality  ▪ Bill payments (Blank template / MAV / RAV)
                            ▪ Cash orders
     (no basic) and utilities
                            ▪ Bill payments to Public Administration (Pago PA)
     Tax payments           ▪ Local and national taxes (F24)
                            ▪ Vehicle road tax
     Digital payments       ▪ Bancomat Pay
                            ▪ Apple/Samsung Pay
                            ▪ Google Pay
     Investments and        ▪ Securities/funds: portfolio status and history
     insurance              ▪ Securities/funds: tax position
                            ▪ Insurance: status
     Financial assets
                            ▪ Trading of equities and bonds
                            ▪ Funds operations (UCITS, capital accumulation plans)
     Advanced account
                            ▪ Inflows vs outflows, movements clustering, budget
     management             ▪ Movements customization
     Loans                  ▪ Personal loans (status and amortization plan)
     and                    ▪ Mortgages (status and amortization plan)
     general settings       ▪ Change password, address, e-mail
                            ▪ Security Settings
                      Average App Rating (as at 03/07/2020)                                               4.5 4.5                           4.0 4.6                    3.5 2.1
                    Rating from 1 to 5: Android Google Play Store1 and IOS Apple Store2
                                                                                          Average App ranking (from 1 - lowest - to 5 – highest -)
         *SOURCE: Osservatorio Digital Banking Reply - 31 March 2020                      1 Num. of reviews: UBI 61,116, Intesa Sanpaolo 122,294, BPER 11,864
10
                                                                                          2 Num. of reviews: UBI 13,474, Intesa Sanpaolo 238,152, BPER 1,151
The Covid experience has led to a further acceleration of Digital, Data and Analytics
     to support the transformation of the business model
                                     The COVID emergency                                         Programs Accelerated

                                                                       ▪   Launched UBIConto, first account & debit card that can be
 Digital & Data                  # Mobile app active     +32%              subscribed via Mobile App
 as key elements                 digital clients         May20/May19   ▪   Launched PrestiFatto, fully digital salary backed loans
                                                                       ▪   Launch in Q3 of new digital and data-driven lending process
 in managing the                                                           dedicated to SMEs
 Covid19                         # Hybrid & Ricariconto +50%
                                                                       ▪   Launch in Q3 of UBI Banca account aggregator, to extract value
 emergency, thus    Commercial   Self Installment Plan
                                                                           from third party’s transactions in terms of lending and wealth
                                                          5M20/5M19        management opportunities
 accelerating our                                                      ▪   Data driven customer purchase propensity and pricing model
 roadmap to                                                                (ongoing releases)
                                                                       ▪   Data Driven omnichannel customer journeys and marketing
 Enhanced                        # Car Insurance               5x          automation (ongoing releases)
 Digital                         Self Renewal            5M20/5M19     ▪   Robot4Advisory (early 2021)
 capabilities,
 Advanced                        ▪   New app to help employees
                                     in managing social                ▪   New data Driven Planning & Control
 Analytics, and     Non-             distancing measures               ▪   Automation of compliance and audit controls
 Innovation         commercial   ▪   New predictive remote             ▪   Know-Your-Customer & AML
 teams                               controls implemented              ▪   Advanced risk early-warning systems
                                     during the emergency

11
Organize-to-innovate: A New Way of Working
                                                                                             Results achieved during
                                                                                             the COVID emergency          Business Plan Targets
                                               ▪ New workplace concept & Real            ▪ 20.000 remote                  Smart work adoption; % (*)
                                   Flexible        Estate rightsizing based on                workplaces enabled in a                  ~85%
 Exploit                           workplace       unassigned physical desks, remote          short time                                          ~30-40%
 positive                                          access IT tools and collaboration     ▪    85% of employees of
                                                   solutions                                                                ~5%
                                                                                              central units working                                NEW
 lessons                                       ▪   Increased adoption of Smart                remotely during the peak
 learned in                                        Working, with Welfare support              of the crisis              Pre Covid     Covid       2022
 managing the                                                                            ▪ nearly 50% of all loan         Agile adoption; %
                                   Bank at a                                                  requests under 25K€
 Covid                                         ▪ Additional boost in agile adoption,                                                               ~30%
                                   new speed       with focus on continuous delivery
                                                                                              during the first week
 emergency, in                                                                                coming from UBI Banca.        ~5%        ~15%
                                                   based on minimum viable products                                                                NEW
 terms of work                                                                                Fastest bank in managing
                                                                                              these loan requests
 productivity,                                                                                                           Pre Covid     Covid   End 2021
 agility, time to                              ▪ Adoption of a new Cyber &               ▪ 85% of processes of
                                  Business         Resilience Culture                        central units managed
 market and                       Resilience   ▪   All processes to be digitalized for       remotely (including          Cloud adoption; %
 business                                          remote work                               Contact Center and
                                                                                                                                               >30%
 resilience                                    ▪   Boost in Cloud architectures              Market Trades)
                                                                                                                              ~5%
                                                   adoption, to manage increased         ▪   No significant cyber or
                                                   volumes during crisis events              fraud events intercepted
                                               ▪   Continuous crisis simulations             during the emergency          Pre Covid           2022
      (*) In Central Organizational Units
12
Agenda   Covid19: reaction of the Group and new behaviours

              Premises of the Business Plan update

              Update of the Business Plan

              Closing remarks

13
The Update of the Business Plan: a new perimeter, different capital allocation and the
     exploitation of some value reserves allow mitigation of Covid 19 impacts and higher
     dividend1 over the BP horizon
     Drivers of the Update
                                          ▪   Confirmation of all strategic actions and drivers set out in the 17/02 Business Plan
                                          ▪   Estimate of Covid 19 impact on all BP years, based on crisis reality check and on a new macroeconomic
     Update of the                            scenario
     17/02 BP based on                    ▪   Impact of actions delayed because of the Intesa Public Exchange Offer (redundancies/hirings,
     the Resilience of                        bancassurance agreements, renegotiation of securities services agreement, etc…)
     the Bank and                         ▪   Enlargement of Group perimeter through the internalisation of life insurance business (acquisition of
     on the high level of                     100% of Aviva Vita) enabling revenue growth (return on invested capital higher than 10%). Merger with
     Flexibility allowed                      BAP
     by operating                         ▪   Re-allocation of capital to implement measures set out in government decrees to guarantee the
     systems, staff                           resilience of businesses and households over the medium term (over 6 billion of state-guaranteed loans
     quality, capital and                     to be granted in 2020, with impact on spreads, RWAs, default rates, etc... ). Impact of different timing of
                                              regulatory measures introduction (Basel IV, CRD V, SME supporting factor, etc..).
     balance sheet
     indices                              ▪   Use of some of the Group’s unrealised Value Reserves for approx. 350 mln€ net in 2021 (optimisation
                                              of equity investments and merchant acquiring business)
                                          ▪ Renegotiation of securities services agreement
                                          ▪ Significant Dividend increase over the BP horizon (the BP also assumes distribution of 2019 dividend)

      1. Subject to EBC recommendations
14
UBI 2022: a conservative macro-economic scenario, with a deep dive in 2020 and
     limited recovery in following years
                                                                                         Real GDP, %, year on year growth

                         Euribor 3M, %, annual average

        -0.31         -0.32          -0.36                                      1.7            0.7          0.3                     4.5    1.5

                                             -0.42   -0.42   -0.42
                                                                                                                          -8.8

                                                                            Specific GDP
     Unvaried vs 17/02 BP scenario
                                                                            -10.3% scenario used
                                                                            in the determination
                                                                            of impact of Covid19
        2017           2018          2019    2020    2021    2022
                                                                            on credit parameters                         -10.3
                                                                            (+2.8% in 2021 and -0.2% in 2022)

                                                                     17/02 BP scenario   2019 0.1, 2020 0.3, 2021 0.6, 2022 0.7

                                                                              2017          2018          2019          2020      2021    2022

     SOURCE: Servizio Studi UBI
15
Italy GDP estimates 2020 and 2021
                                                   Italy: Gross Domestic Product (base 100 = 2019)
                        101
                        100
                         99
                         98
                         97                                                                                           96,4
                         96                                                                                           96,3
                                                                                                                      95,5 95,5
                         95                                                                                           95,2 95,2
                         94
                         93                                                                                           92,7
                         92                                                                                           92,2
                         91
                         90
                         89
                         88
                         87
                         86
                                                       2019                 2020                                    2021
                                   Bank of Italy                   UE Commission                          Confindustria
                                   Italian Government (DEF)        IMF                                    Prometeia
                                   UBI Banca (baseline)            UBI Banca (worst)
                                                                              (scenario used for credit parameters)

     Source: Elaborations by UBI Banca Research Department
16
UBI 2022: BTP-Bund spread assumptions higher than consensus

                            Bps             Government bonds yields spread : Italy vs Germany, 10 year benchmark
                            350
                            325
                            300
                            275
                            250
                            225                                                                                                       223
                            200
                                                                                                                                                         175
                            175                                                                                                       193                                                 UBI Banca
                                                                                                                                                                           150
                            150
                            125                                                                                                                          146
Agenda   Covid19: reaction of the Group and new behaviours

              Premises of the Business Plan update

              Update of the Business Plan

              Closing remarks

18
Value creation confirmed even including Covid19 impacts
     € millions                                                                                                          2022 targets Vs
     Main results after the Covid19 impact assessment                                    Targets 2022                    17/02 BP, € mln
                                                                                                     -31%
                                     ▪   By 2022, higher cost of risk vs 17/02   738            509
      Growth in net profit to            BP but still contained thanks to the
      €562 million (vs 665 in            quality of the Bank’s assets and of                                                 (122)
      17/02 BP) including the            risk control processes                  20191         2022
      impact of Covid19 and                                                      17/02 BP: 387 in 2022

      the internalisation of
      Aviva                          ▪ Operating costs (net of systemic                                          -3.0%
                                                                                 2,252         2,130         2,185
                                       charges) very much under control
                                       and decreasing notwithstanding
                                                                                         -5.4%
                                       inclusion of 100% of Aviva. All                                                        (49)
                                       investments to “change the Bank”          20191      2022 escl. 2022 incl.
     Return on Tangible                are confirmed / increased                                Aviva
                                                                                   17/02 BP: 2,136 in 2022
                                                                                                             Aviva

     Equity to 7.1% (vs 8.3%
     in 17/02 BP)                                                                3,638          3,599         3,716 +2.1%
     representing high
                                     ▪ Overall resilience of revenues,
     growth potential for the                                                          -1.0%                                   41
                                       also benefiting from the inclusion
     share
                                       of 100% of Aviva
                                                                                 2019         2022 escl. 2022 incl.
                                                                                                  Aviva
                                                                                   17/02 BP:3,675 in 2022
                                                                                                               Aviva          (130)
       1   Restated IAS 40
19
Credit quality: a high quality loan portfolio as a starting point
 The starting point

                                      High-risk performing loans, % of total
     A performing portfolio           performing loans, mgmt accounts
     mainly focused on low
     risk rating classes                     8.4

                                                            2.9              2.7

                                           2012            2019        March 2020

                                  Secured gross non-performing and                                        Transparency exercise June 2020, on data as
     High level of guarantees     performing loans, % of total                                            at 31 Dec 2019 - % Collateralised gross NPEs
                                  85%                                                                     in UBI vs Italian Average
                                                79%          77%
                                       73%                                 71%          70%
                                                    68%           66%         66%          67%
                                                                                                                                     +26 pp
                                                                                                                          +19 pp
                                                                                                               +11 pp

                                     UBI         BPER          BAMI          ISP          UCG               Households     SMEs       Other
                                    SECURED GROSS NPEs            SECURED GROSS PERF. LOANS                                        Non-financial
                                Data as at 31 December 2019, Table A.3.2 notes to the financial reports                             companies

20
Credit quality: levels of NPEs, coverage

     Current gross NPE ratio                              Considering the SMEs bad loan disposal              UBI Banca LLP ratio in 1Q20 already includes
     and LLP ratio                                        announced in 2019, UBI Banca has the second         significant additional provisions on UTPs in
                                               9.3%       lowest gross NPE incidence,* % of gross total loans sectors impacted by Covid19,* in bps
                                               pro-                                                                                                                                       69
                                               forma                                                                        110          104                                              incl.Covid
                                                           11.1%
                                               recent                         8.8%                                                                     79            73                   provisions
                                                                                     7.5%     7.1%      6.7%
                                               sale                                                                 4.9%                                                            40    to risks
                                                                                                                                                                                          and
                                                                                                                                                                                          charges
                                                           BPER           BAMI       UBI       ISP UBI proforma UCG        BPER         UCG           BAMI          UBI             ISP
                                                                                                                           Source: Annual Reports, reclassified income statements

     Coverage of NPEs and                                     (Real estate + Cash coverage) / Total                        Coverage of Performing Loans*
     performing loans                                          Gross NPEs**
                                                              81%             79%     78%                                   0.69%
                                                                                                75%      75%
                                                                                                                                        0.55%
                                                                                                                                                    0.41%
                                                                                                                                                                0.36%
                                                                                                                                                                            0.30%

                                                              UBI             BPER   Unicredit Intesa SP BancoBPM          Unicredit      UBI      Intesa SP BancoBPM        BPER

          *
          *As at 31 March 2020, presentations and Company documents
21        **As at 31 December 2019, Table A.3.2 of the consolidated account
From 2020 to 2022, more than €700 mln (85 bps) of additional cumulated cost of risk

     Macroscenario                                                            Default rate, (%)

     Use of conservative macroeconomic scenario (GDP -10.3% in
     2020, +2.8% in 2021 and -0.2% in 2022)                                             1.1                                       1.28

                                                                                        2019         2020       2021             2022

     NPE Ratio (gross), (%)                Confirmed disposal of SME bad       Cost of risk, (bps)
                                           loan portfolio (no other massive                                 Confirmed approx. 100 bps including
                                           disposal over plan horizon)                                      residual cost of SME massive disposal
                                                                                                            announced in 2019
          7.80
                                                                                         87
                                                      7.20                                                                         62

          2019         2020         2021             2022                               2019         2020        2021             2022

22
Quick response to new decrees and credit quality control as a means to reduce losses

 Organisational measures                                                                                       Moratoria, #
                                                                                                           80.000
                                                                                              Dedicated    70.000

     Enhancement of                   ▪    Focused organisation to implement                  FTE (2020)   60.000
                                                                                                           50.000
     organisation to                       new Decrees measures                                            40.000

     deal with new                         Centralized unit for the management of                    60    30.000
                                                                                                           20.000
                                                                                                                                                 households

     Decrees                               Government Decree Moratoria                                     10.000                                 businesses
                                                                                                                                                 imprese
                                                                                                               0
                                           Intervention on Credit processes to allow early
                                           management and granting of State guaranteed
                                           loans                                                                    Financing up to €25,000, € mln

                                      ▪    Focus on end-to-end NPE management,                                          1,060           >1,300
     Centralised                           leveraging on an excellent in-house credit
     control of NPE                        recovery platform
     management                                                                                                     30 June 2020     Target 2020
     confirmed                             2008 Centralization of bad loan recovery                  160
                                                                                                                    Other Financing (law 662 and SACE), € mln
                                           2017 Centralization of UTP management                     270
                                                                                                                        2,300*         >4,700
                                           2020         Centralization of "high risk" and past-due    50
                                           clients
                                                                                                     540            30 June 2020     Target 2020
          * Includes financing granted and in the pipeline (approved and to be granted)
23
Confirmed IT investments in “Change the Bank”
                    “Change the Bank” IT spending                                                                                              “Run the Bank” IT spending
            € mln, Other adm exp, D&A and Staff costs                                                                                     € mln, Other adm exp and Staff costs
                                                         +24%                                                                                                                    -15%
                                                                      259
                                 207               209                                                                                               206
                                                                                                                                  175                                   198
                                                                                                                                                                                             169
              116
                                                   139                162
               35                 82
           2015                  2018             2019         2022 incl. Aviva                                               2015           2018                      2019           2022 incl. Aviva
      UBI stand-alone                                                                                                    UBI stand-alone (including
              Other
                                                        Innovation and business                                                            3 banks
                                                        development                                                                        acquired                          17/02 BP scenario     2022: 165
      17/02 BP scenario       2022: 143
                                                                                                                                           in 2017)
                                                                             Cumulated IT investments
                                                                      € mln, Other adm exp and investments

                                                                                                                 +24%
                                                                                                                              6451
                                                                                                       520                     30 Aviva
                                                                               320

                                                                        2014-2016                  2017-2019               2020-2022
                                                                      UBI stand-alone                                       incl. Aviva
                                                                         17/02 BP scenario       2022: 610

     1. Of which ~€175 mln Other administrative expenses, ~€440 mln investments and €30 mln relating to BAP-Aviva integration and development. 2020 data include technological investments
24   necessary to run activities in covid 19 framework.
Solid cost control confirmed, even including internalisation of Aviva

     Cost evolution (excluding non recurring items), € mln                                       Main drivers

                 Cost
                                                                                                ▪ Confirmed approx. 2,000 exits (net of approx. 1,000 hirings) :
                                                  New
               reduction                      investments2                Aviva                   - including 300 already accounted for in 2019, all exiting in 2020
                                                                                                  - most exits are expected in 2021, consistently with trade union
     2,341        -216                           +120           2,245     +55       2,300
                                 2,125                                                                 negotiations to be launched.
                                                                                                       Expense for the exits, expected to be mostly sustained in 2021,
                                                                                                       will be more than offset by use of some value reserves.
                                                                                                       Synergies at full regime in 2022 (over 100 mln€ net).
                              Total                          Operating            Operating
  Operating
                        pre-Transformation                                        Costs 2022
 Costs 20191
                               Plan
                                                            Costs 20223
                                                                                   incl Aviva     -    Benefits from new way of working (e.g.expected 30-40% of FTE
                                                                                                       in smart work every year, rationalisation of working space, etcc..)
                                 -4,1%

                                 -5.4%
                     Net of systemic contributions                                              ▪ In 2020, Covid 19 expenses (approx. €44 mln) will be offset by
                                                                                                  further savings.

         1. 2019 Restated IAS 40. Net of non-recurring
25       2. Year 2022 P&L impact, Other Administrative expenses and D&A
         3. There are no non-recurring items in 2022
Focus on Net Interest Income

     Net interest margin, Updated BP vs 17/02 BP, € mln                         Main trends

      1,725      1,680    -41.5      +0.6      +11.6       -0.6       1,650
                                                                                ▪   Trends in first months of 2Q2020:
                                                                                    May and April 2020 evidences show resilience of NII, with both
                                                                                    months in line with the respective budget included in the 17/02
                                                                                    Business Plan

                                                                                ▪   Net interest margin 2022 target (-30 mln€ vs 17/02 BP 2022
       2019       2022    Lending    Funding   Securities Interbank    2022         target) influenced by effects of Covid19:
     Restated
      IAS 40
                17/02 BP and IFRS9                        and Other   Updated
                                                                        BP
                                                                                    - Lower volumes of S/T lending (expected lower economic
                                                                                      activity) and lower spreads on M/L term State guaranteed
                                                                                      lending (although with a high RoRaC)
                                                                                    - Slightly higher profitability of bond portfolio

26
Focus on Net Commission income

     Net commission income in April and May 20 vs budget, € mln   Main trends

       Apr20 vs Apr budget   May20 vs May budget                  ▪   Trends in 2Q2020:
                                   -4.7%                              Net commission income was mainly affected in April 2020,
                                                                      due to market performance, lower sales and transactions in
            -17.5%                                                    lockdown period.
                                                                      Confirmed strong rebound in May 2020, which was close to
                                                                      budget included in the 17/02 Business Plan
                                                                      First June 2020 evidences appear to confirm the positive trend
      Net commission income 2022 target, € mln

                       +3.6%      1,722
            1,662
                                                                  ▪   Net Commission 2022 target lower vs 17/02 BP 2022 target
                                                                      due to sale of merchant acquiring activities in 2021 (approx.
                                                                      -€25 mln)

              2019                  2022

27
CET1 ratio before 2020-2022 dividends (but net of FY 2019 dividend) to 13.9% in 2022

     Of which:                                                Main change vs +110 bps in the 17/02 BP due to the           Main change vs -100 bps in the 17/02 BP due to
     +38 bps: change in real estate valuation criteria;       total additional expected cost of credit for COVID-19 and    the postponement of BASEL4 impact from 2022
     +26 bps: dividend accrued for 2019 and not               due to the representation gross of dividends 2020-2022       to 2023
     distributed                                              (but net of FY 2019 dividend)
                                                                                                                              +10 bps          14.5%           -60 bps
                                                                              +35 bps         -45 bps         +35 bps                                                         13.9%
                                                             +130 bps
                                           12.86%
         12.29%           +57 bps

                                                                                  Main changes vs -75 bps in the 17/02 BP due
                                                                                  to the positive impact of 662 and SACE
                                                                                  guarantees (2020) partially offset by
                                                                                  Bancassurance internalization capital impact
                                                                                  (2021)

         CET1 %           Impact             CET1 %           Retained         Deferred       Evolution           OCI              NPE          CET1 %         Evolution          CET1%
        December         March 2020          March             Earnings       Tax Assets     of volumes          Reserve         Strategy     December       of regulation December 2022
          2019               vs               2020          (net of taxes  (no new DTAs          and                                             2022        and internal       including
                         December                         and 2019 dividend recognised       lending mix                                       (before           models        regulatory
                           2019                              But before         in P&L                                                        20-21-22                    Headwinds/Tailwinds
                                                               20-21-22      in the Plan)                                                     dividends)                    (before 20-21-22
                                                              dividends)                                                                                                       dividends)

28
Agenda   Covid19: reaction of the Group and new behaviours

              Premises of the Business Plan update

              Update of the Business Plan

              Closing remarks

29
UBI 2022: clear roadmap following thorough Covid19 impact analysis

     A Notwithstanding Covid19 all main strategic drivers are confirmed,
        including a strategic choice for the Bancassurance business

     B Impact of Covid19 is estimated as:

             ▪ +85 bps of Cost of Credit over the 3-year BP Horizon
             ▪ -1% of RoTE in year 2022

        No major impact on Costs and Revenues

      C Higher dividend thanks to Capital Management and use
         of some Value Reserves

30
UBI 2022 targets: confirmation of a solid and attractive value creation plan, with
     enhanced dividend compared to 17/02 BP expectations
           Improved credit quality
           notwithstanding Covid impact                                          Increased resilience                          Optimized operating structure
                  NPE ratio (gross), %                                                     Texas ratio, %                                 Cost/income2, %
                      7.8              7.2                                             55.1                                                61.9             58.8
                                                                                                         43,7

                     2019            2022                                             20191             2022                              20191            2022
       Business Plan17/02/2020: 2022 5.2                               Business Plan 17/02/2020: 2022 32.6                  Business Plan 17/02/2020: 2022 58.1

              Improved profitability                                                 Stronger capital                            Growing cash dividend over
                  Normalised ROTE, %                                                  CET1 FL ratio, %
                                                                                           13.9                                        plan horizon
                                                                               12.3                                12.5
                                       7.1
                      4.4                                                                                                           Up to full excess capital
                                                                                                                                    compared to 12.5% CET1
                                                                                                                                    ratio floor
                     20193            2022                                     2019            2022            CET1 Floor
                                                                                                Before
      Business Plan 17/02/2020: 2022 8.3                                               2020-2021-2022 dividends
                                                                                        but net of 2019 dividend

      1. Restated IAS 40.
31    2. Excluding systemic contributions (Deposit Guarantee Scheme and Resolution Fund)
      3. Restated IAS 40. LLPs related to wholesale disposals are not normalised
High return for investors over three main pillars
     2022
                                                                                                                                                              13.9%

                                                                                                                                                      12.9%
       Return on                                                              7.1%                                       CET1 ratio                                     12.5%
                                                                                                                                             12.3%
       tangible                                       4.4%                                                               much higher
       equity                                                                                                            than target

                                                     20191                     2022                                                           2019    03/20 2022             CET1
                                                                                                                                                               before         floor
                                                                                                                                                              2020-2021
                                                                                                                                                           -2022 dividend2

                     1. +60% increase in RoTE                                                                                    2. Approx. € 840 mln of excess
                  represents High Growth potential                                                                          capital to be distributed (over 73 cents per
                            for the share                                                                                          share cumulated in the three
                                                                                                                                            year period)
                                                                               3. All strategic assets remain as
                                                                              additional value reserves (product
                                                                           companies, NPE recovery platform, etc..)

      1. Restated IAS 40. 2019 RoTE is net of non-recurring items, 2022 RoTE does not include any non recurring items.
32    2. But net of 2019 dividend
Agenda   Annexes

33
Significant value creation to shareholders over the next three years
                                                                                                                                  2019                                     2022                       3-years CAGR,
                                                                                                                                                       2022                         3-years CAGR, %
                                                                                                                             Restated IAS 40                              Revised                       Revised %
       Balanced revenue mix                        Operating income                                              € mln             3,638               3,675              3,716         +0.3%            +0.7%
                                                     o/w net commissions                                         %                  45.7                47.6               46.3
                                                     o/w net interest income                                     %                  47.4                45.7               44.4
                                                   Total financial assets (TFA1)                                 € bln              196                 209                205          +2.2%            +1.3%
                                                       o/w direct banking funding                                € bln               95                  93                 91
                                                       o/w Institutional funding                                 € bln               18                  20                 19
                                                       o/w AUM + bancassurance                                   € bln               73                  88                 85
                                                   Net loans to customers2                                       € bln              83.7                83.7               82.7
                                                     o/w net performing loans                                    € bln              79.5               81.0                79.2
                                                   Operating costs                                               € mln            -2,3416             -2,235              -2,300        -1.5%            -0.6%
       Continued cost reduction
                                                      o/w staff costs                                            € mln            -1,428              -1,361              -1,374
                                                      o/w other administrative expenses3                         € mln              -603               -517                -576
                                                   Operating costs (net of systemic contributions)               € mln             -2,252             -2,136              -2,185        -1.7%            -1.0%
                                                   Cost/income (net of systemic contributions)                   %                  61.9               58.1                58.8

       Lower cost of credit                        Cost of risk                                                  bps                87                  46                 62
                                                   LLPs                                                          € mln              738                 387                509          -19.3%           -11.7%
                                                   NPE ratio (gross) 4                                           %                  7.8                 5.2                7.2
                                                   NPE coverage incl. write offs                                 %                  50.9                51.5               51.2

       Significant value                           Stated net income (normalised in brackets)                    € mln          233 (331)           665 (665)         562 (562)
       creation for shareholders                   ROTE normalised                                               %                   4.4                 8.3                7.1

       Stronger capital                            CET1 ratio                                                    %                  12.3                12.5              13.9 7
       and structural position                     Texas ratio                                                   %                  55.1                32.6              43,7
                                                   RWA (fully loaded)                                            € bln              58.1                61.5              58.9
                                                   Tangible equity5                                              € bln              7.5                  8.0               7.9

     1. Includes direct and indirect funding, excludes repos with CCG       2. Excludes repos with CCG                          3. Excluding systemic contributions
34   4. Net NPE ratio: 5% in 2019 and 3.1% in 2022, 4.25% in 2022 Revised    5. Net equity excluding profit and AT1– intangible assets    6. net of non-recurring items
     7. Net of 2019 dividend but gross of 2020-2021-2022 dividends
Details on regulatory headwinds/tailwinds following recent regulatory updates
                                                                          Cumulated
                                                                          2020-2022           2020                           2021                          2022
                                         Total Regulatory                   -0.6               0.3                            -0.2                          -0.7
                                         Headwinds/Tailwinds impact
                                         Regulation and internal             0.0               0.3   1
                                                                                                                              -0.2                          -0.1
                                         model evolution
                                         EBA guidelines                     -0.6                 -                               -                          -0.6   22

                                         Basel IV 3                           -                  -                               -                            -
     Impacts on the
     CET1 Ratio                                CET1 MDA Buffer
                                                                                                                 On average > 530 bps
                                             before dividends, bps
                                                CET1 BP target 4
                                                                                                                            423 bps
                                               MDA Buffer, bps
                                                                      5
                                          CET1 Ratio MDA trigger, %                                                          8.27%
                                                                     6
                                            CET1 Ratio, % year-end                                                         ~ 13.9%
                                                                                      Notes:
                                                                                      1. Advance application to 2020 of CRR2 (extended supporting factor for SMEs, new
                                                                                          weighting for salary backed loans and new treatment of software – overall 40 bps)
     Preliminary                         SREP + Addendum + Calendar                   2. Postponed to 2022
                                                                                      3. Postponed to 2023
                                                                            -0.3
     Pillar 2 impact                     provisioning                                 4. CET1 ratio target 12.5%
                                                                                      5. Advance application of CRDV (art 104a) following receipt of ECB decision.
                                                                                      6. Net of 2019 dividend but before 2020-21-22 dividends

     MDA: Maximum Distributable Amount
35
Structural balance and flexibility

     CET1 Ratio – Average buffer on MDA1                                         Total Capital Ratio – Average buffer on                Leverage Ratio – Average buffer on
                  trigger, bps                                                              MDA1 trigger, bps                          expected minimum requirement, bps
                                  >530                                                                          >450
                                                           423                                                                                                      >340
        >260                                                                                                                                     >240
                                                                                                   >180

     2017-2019               2020-2022           Vs CET1 Target                               2017-2019     2020-2022                        2017-2019           2020-2022
                            before dividends         12.5%                                                before dividends                                      before dividends

        LCR2 – Liquidity Buffer – Average                                          NSFR3 - Available stable funding –                  MREL5 and minimum subordination
     buffer on minimum requirement, € bln                                             Average buffer on minimum                                  requirement
                                                                                requirement net of TLTRO4 contribution,                       Binding starting from June 2020
                                             >8                                                  € bln ~8
                      >5                                                                                                                                        Well above the two
                                                                                                                                                                minimum requirements
                                                                                                                                           Well above the two   over the business plan
                                                                                                     >3                                    expected minimum     horizon and still
                                                                                                                                           requirements since   compliant also excluding
                                                                                                                                           2019                 eligible retail funding

               2017-2019                 2020-2022                                            2017-2019     2020-2022                        2017-2019           2020-2022

      1 Maximum Distributable Amount                      2 Liquidity Coverage Ratio                      3 Net Stable Funding Ratio         4 Targeted
36    long-term refinancing operations    5 Minimum Requirement for own funds and Eligible Liabilities
A very thorough process to estimate impact of Covid19 on credit quality
     Assessment of credit trends
                                           ▪ Use of specific macroeconomic scenario (GDP -10.3% in 2020, +2.8% in 2021 and -0.2% in
     Macro-economic forecasts and              2022)
     estimate of default rates             ▪   Estimate of expected default rates through stress models to define correlation with shock on
                                               macroeconomic scenario

                                           ▪ Use of CERVED financial forecasts (over 500 micro-sectors)
                                           ▪ Estimate of financial impacts:
                                             - single name analysis for Large Corporates (approx. 400 Economic Groups)
     Economic sector dynamics and Stress     - financial sustainability models for the rest of the portfolio, based on financial forecasts
     analysis by counterpart               ▪ Correction of sectorial forecasts on the basis of expected dynamics of cash flows for smaller
                                               companies
                                           ▪   Estimation of debt/income evolution to assess financial sustainability for private individuals

                                           ▪ Single name stress analysis on samples and propagation to those sectors most impacted by
     UTP migrations
                                               Covid

     Mitigations allowed by measures       ▪ Correction of the 2020 risk parameters based on the provisions of the recently issued decrees
     included in Decrees                       (state-guaranteed loans)

37
Internalisation of Aviva Vita and merger with BAP in July 2021
     Main assumptions                                                      AVIVA + BAP, € millions
     ▪ in 2021 exercise of the call option to purchase 100% of Aviva
       Vita (today UBI owns 20% of the joint venture)                     Technical reserves          Premiums
     ▪ return on invested capital higher than 10%                         ~ 18,300     ~ 19,100
                                                                                                                  ~ 3,640
                                                                                                       3,291
     ▪ capital absorbed for the internalisation of Aviva: approx. 50
       bps in 2021
     ▪ increase in contribution to Group net profit by 40 mln€ in
       2022 (vs contribution of 12.1 mln€ in 2019)
                                                                            2019         2022          2019         2022
     Drivers of the internalisation
                                                                           Revenues (pro-forma)        Operating expenses (pro-
     ▪ merger between BAP and Aviva Vita                                                               forma)
                                                                             303            324                            of which
     ▪ new production mix with a progressive increase of the                                            212
                                                                                                                     241
                                                                                                                                     approx.
       incidence of unit linked e index linked products (from 32% to                                                  66             €18 mln of
                                                                                                         55                          integration
       45%)                                                                                                                          costsv
     ▪ structure of products in line with the actual situation in terms                                 157          175
       of up-front, management fees, etc…
     ▪ in 2022 administrative expenses equal to 0.25% of reserves            2019          2022         2019         2022
       excluding integration costs                                              o/w contribution to       o/w UBI Group, Pramerica
                                                                                Group’s operating
                                                                                                          o/w Operating Expenses
     ▪ target Solvency ratio >180%                                                   revenues
                                                                                    ~ €150mln

38
Sustainability: targets confirmed and activities already started in the first months of 2020
     2022 Targets: confirmed                                                                                                              Achievements as of today
           Chief                                       Variable                                  1.5 Lending linked to                        Setup of Group wide Sustainability
       CSO Sustainability                         >10% remuneration                             € bln sustainability                          Program to coordinate and promote
                                                                                                                                              themes across organization, as a
           Officer to                                  linked to                                      development in
                                                                                                                                              first step toward the Chief
           coordinate                                  sustainability                                 Italy                                   Sustainability Officer
           Group-level                                 goals for top                                   in the next 3
           sustainability                              management                                     years                                   Formalization in the manifesto
           efforts                                                                                                                            “Rilanciamo L’Italia per bene” of
                                                                                                                                              UBI strategic view on the role of the
                                                                                                                                              Bank in the post COVID 19 phase
        2   New Social and                                    Complete                                     CO2 emissions1                     (www.ubibanca.com/manifesto)
      € bln Green bonds                              O2       "green" product                   -61%
            issued                                            catalogue                                                                       Signatory of United Nations to the
                                                              (current account,                                                               Principles for Responsible Banking
                                                              mortgage, credit
                                                              card, personal                                                                  Reinforcement of UBI active
                                                              loan, investment                                                                participation to national and
                                                              products)                                                                       international initiatives related to
                                                                                                                                              sustainability (e.g. EBA voluntary
             Beneficiaries of                          Increase in the                              Of Pramerica UCI                          exercise on climate risk)
      52,000 financial                            +20% share of Women                        25-30% AUM in ESG
             education                                 in managerial                                strategies                                Development of internal
             programs                                  roles (over total                                                                      commercial tools focusing on ESG
                                                                                                                                              strategies (e.g. ESG funds rating
             delivered to                              women                                                                                  tool)
             external                                  employed)
             communities
     1. Target 2022 Scope 1 + Scope 2 Market based, unit of measure CO2, with Baseline as at 31/12/2007, date of inception of UBI Banca
39
Disclaimer
     This document has been prepared by Unione di Banche Italiane S.p.a. (“UBI Banca”) for informational purposes only and for use at the presentation of the Industrial Plan of UBI Banca held on 3th July
     2020. It is not permitted to publish, transmit or otherwise reproduce this document, in whole or in part, in any format, to any third party without the express written consent of UBI Banca and it is
     not permitted to alter, manipulate, obscure or take out of context any information set out in the document or provided to you in connection with the above mentioned presentation.
     The document includes certain informations, opinions, estimates and forecasts which have not been independently verified and are subject to change without notice. They have been obtained from,
     or are based upon, sources we believe to be reliable but UBI Banca makes no representation (either expressed or implied) or warranty on their completeness, timeliness or accuracy. Nothing
     contained in this document or expressed during the presentation constitutes financial, legal, tax or other advice, nor should any investment or any other decision be solely based on this document.
     This document contains statements that are forward-looking: such statements are based upon the current beliefs and expectations of UBI Banca and are subject to significant risks and uncertainties
     (e.g. macroeconomics assumptions do not include a second wave of Covid-19 etc..). These risks and uncertainties, many of which are outside the control of UBI Banca, could cause the results of UBI
     Banca to differ materially from those set forth in such forward looking statements.

     All forward-looking statements included in the document are based on information available to UBI Banca as at 3th July 2020.
     This document is for information purposes only. This document (i) is not, nor may it be construed, to constitute, an offer for sale or subscription or of a solicitation of any offer to buy or subscribe for
     any securities issued or to be issued by UBI Banca; (ii) should not be regarded as a substitute for the exercise of the recipient’s own judgement; and (iii) should not be considered as an investment
     advice and is therefore not falling within the scope of the requirements governing the provision of investment advisory services within the meaning of the Directive no. 2014/65/EU. In addition, the
     information included in this document may not be suitable for all recipients. Therefore the recipient should conduct their own investigations and analysis of UBI Banca and securities referred to in
     this document, and make their own investment decisions without undue reliance on its contents. Neither UBI Banca, nor any other company belonging to the UBI Banca Group, nor any of its
     directors, managers, officers or employees, accepts any direct or indirect liability whatsoever (in negligence or otherwise), and accordingly no direct or indirect liability whatsoever shall be assumed
     by, or shall be placed on, UBI Banca, or any other company belonging to the UBI Banca Group, or any of its directors, managers, officers or employees, for any loss, damage, cost, expense, lower
     earnings howsoever arising from any use of this document or its contents or otherwise arising in connection with this document. UBI Banca undertakes no obligation to publicly update and / or
     revise forecasts and estimates following the availability of new information, future events or other matters, without prejudice to compliance with applicable laws. All the forecasts and subsequent
     estimates, written and oral, attributable to UBI Banca or to persons acting on its behalf are expressly qualified, in their entirety, by these cautionary statements.
     By receiving this document you agree to be bound by the foregoing limitations.

40
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