UPGRADES BRING FEWER, SHORTER OUTAGES - San Isabel Electric

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UPGRADES BRING FEWER, SHORTER OUTAGES - San Isabel Electric
YOUR CO-OP NEWS

UPGRADES BRING FEWER,
SHORTER OUTAGES
BY REG RUDOLPH        GENER AL MANAGER

O
            n average, our member-owners       Rate stability
            experienced a 112% reduction       The reliability improvement upgrade proj-                      REG RUDOLPH
            in the average length of power     ects are also part of the co-op’s long-term
outages in the last four years.                strategy to keep operational costs down and     What’s next?
    The average length of an outage spread     ensure steady rates for many years to come.     In 2020, with most of the upgrade projects
out across each member served was reduced      Because the upgraded equipment will be          near completion, focus is shifting to targeted
by one hour and 52 minutes since 2015.         brand new, there will be fewer outage-re-       preventive repairs and maintenance.
    In 2015, our System Average                lated repair costs and maintenance costs.           The goal of this is to create a “level”
Interruption Duration Index score, the             San Isabel Electric member-owners have      where maintenance crews can start each
average length of an outage for each           only experienced one rate increase in the       year with a clean slate, responding to
member served, was 211.8 minutes. Our          last decade and we do not anticipate any rate   current issues instead of problems of the
2019 SAIDI score was 99.5 minutes.             increases in the near future.                   past.
    We have a talented workforce. Our              More information about all of                   Rather than waiting for a storm or
strategy is to get ahead of outages, rather    San Isabel Electric’s upgrade projects,         major weather event, engineers will be
than respond to them.                          including interactive maps and frequently       analyzing meter data, blinks and outages
    Most often, power outages are caused by    asked questions, is available at siea.com/      and patrolling lines to identify equipment
factors beyond our control: animals coming     systemupgrades.                                 about to fail. Any deteriorated or failing
into contact with our equipment, trees                                                         equipment will be repaired or replaced.
outside of our rights-of-way and storms.       Tree trimming                                       The electricity we provide literally
    In 2017, we began several projects to      We also re-evaluated our tree trimming          powers our communities. And it takes
tackle the common outage causes within         cycle, to trim every three years in areas       every person in the co-op to deliver on
our control and improve reliability for our    where there is rapid growth and eight years     this promise. Across the country, San
24,000 member-owners — things within           in slower growth areas. Two additional full-    Isabel Electric, and the 900 other electric
our control such as equipment failure and      time employees and a contract crew were         cooperatives, provide safe, reliable and
trees inside our rights-of-way coming into     hired to help keep up with the ambitious        technologically advanced service to 42
contact with our lines. Our goals were         new trimming schedule.                          million Americans while maintaining a
simple: reduce outages, make the system            Although most trees do not present a        unique, consumer-focused approach to
more resilient to storms and bounce back       problem, some of them grow into or crowd        business.
from major weather events more quickly.        power lines or other utility equipment.
    As a rural electric cooperative, with a    When greenery becomes too close for
service area larger than Connecticut, Rhode    comfort, we have to address it because
Island and Delaware combined, most of the      overgrowth can interfere with power
rural landscape is only accessible by going    distribution and create a fire hazard.
off road, up mountains and through creeks,         If you notice that your trees are growing
much like the original rural electrification   into power lines, contact San Isabel Electric
workers did in the late 1930s.                 to determine the next
    Since the system upgrade projects began    recommended step. Only
in 2017, contract crews and our staff of 22    professionals who are trained
lineworkers have replaced more than 1,300      to safely prune and trim trees
poles and 67,000 feet of line from Pueblo      for electric line clearance
West to the New Mexico state line.             should do this work.

                                                                                                           COLOR ADO COUNTRY LIFE
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UPGRADES BRING FEWER, SHORTER OUTAGES - San Isabel Electric
YOUR CO-OP NEWS

     Weather, Animals and Trees All Share the Blame

    M
                  ost often, power outages are          to provide reliable power, keep operational       outage with SmartHub, the co-op’s account
                  caused by factors beyond our          costs down and ensure steady rates for many       management app. It’s always helpful to have
                  control.                              years to come.                                    members provide additional information
         In the summer months, power outages                If you come across a fallen or damaged        about an outage whenever possible. For
     are often caused by animals, such as birds and     power line, keep a safe distance — at least the   example, if a member can tell us a tree is on
     squirrels coming in contact with our equip-        length of a city bus.                             the line outside their house, then we know
     ment, especially in the early morning hours.           Another common cause of power outages         what type of crew we need to dispatch.
         In the winter months, power outages            that can happen at any time of the year is            Our meters also provide automated alerts
     are all about the weather. Snowstorms, ice         motor vehicle accidents that damage power         and alarms that notify us when there is an
     storms and windstorms can all cause trees          poles. Power may go out immediately due to        outage. Meter outage notifications are best
     to fall on our power lines or cause the wires      the impact of the vehicle, or crews may need      used for individual or smaller scale outages.
     themselves to be knocked down.                     to disconnect power when they arrive on site      In large events, information from meter data
         Our vegetation management team                 to make the area safe and facilitate repairs.     is used to help determine how widespread
     routinely inspects vegetation growing near         Because electricity can travel through vehi-      the outage is.
     power lines to identify potential hazards,         cles, an accident involving our equipment
     then either prunes or removes any hazardous        can be extremely dangerous, so please keep        Smart meters aid in restoration effort
     trees. Unfortunately, they can’t get them all.     your distance.                                    Smart meters add a new level of efficiency
         Since 2013, a major effort has been under                                                        that we didn’t have before.
     way to rebuild old sections of our electric        Outage reported, crews dispatched                    Previously, we would have sent a crew
     infrastructure that had reached the end of         There are a variety of ways that we’re alerted    out to investigate an outage that can now
     their usable life, as well as sections that were   to an outage on our system. Members can           be investigated remotely by checking the
     frequently causing trouble. The rebuild proj-      report their power is out either by calling       meter. Sometimes the outage isn’t actually
     ects are part of the co-op’s long-term strategy    1-800-279-SIEA (7432) or by reporting the         on the electricity system but rather within

    When the power goes out, line crews work to pinpoint the p
ork to pinpoint the problem.
   1 High-Volatage Transmission Lines 2 Distribution Substations 3 Distribution Power Lines

                                                         Substations can serve                            If the outage can’t be
                                                         thousands of members.                            isolated at the substations,
                                                         When an outage                                   we inspect the distribution
                                                         occurs, line crews                               lines. These are the lines
                                                         inspect substations to                           that carry power to your
                                                         determine where                                  community.
                                                         repairs must be made.

       8     COLOR ADO COUNTRY LIFE
             MARCH 2020
UPGRADES BRING FEWER, SHORTER OUTAGES - San Isabel Electric
YOUR CO-OP NEWS
a member’s home, such as a blown fuse or              outage status updates at siea.com every two        the largest areas without power.
tripped breaker.                                      hours until power is restored, to keep you             We also consult with the emergency
    Smart meters also allow us to remotely            informed about how work is progressing.            managers experiencing concern about
confirm when the power has been restored                   The co-op only posts outage information       hazardous conditions related to power
so crews can focus their attention on other           on its Facebook page when more than 2,000          outages for their help in determining
trouble calls. This is especially helpful when        meters are affected, or if the outage is antici-   priority areas for restoration. This would
there are multiple outages and incidents              pated to be longer than four hours.                include lines that provide power to hospi-
occurring at the same time.                                Members can sign up for text and email        tals, schools, fire departments and water
                                                      outage alerts, notifying them when there is        systems.
Estimating restoration times                          an outage in their area and when the outage
isn’t an exact science                                is restored. Currently, the notifications go to    Be prepared if the lights go out
When your power goes out, you want to                 members in the area of the outage. So, some        Power outages can be an inconvenience for
know when you can expect to have it back              members may receive a notification about           you and your family, especially when so
on. Our mobile-friendly website, siea.com,            a power outage in their area, even though          much of our daily lives rely on having fully-
provides outage maps as well as updates every         their meter is not affected.                       juiced electronics and Wi-Fi access. We
two hours, between the hours of 8 a.m. and 10              In addition to the outage notifications,      invest in and regularly maintain our system
p.m. as soon as we know of the outage.                members can find out if the co-op is aware         to continuously improve reliability for our
    Restoration times can and will change.            of their outage by checking the outage map,        24,000 meters. However, power outages are
That is why we do not provide estimated               which is available through the SmartHub            inevitable and it’s important to be prepared
restoration times. A seemingly simple repair          app and at siea.com.                               for when they do happen.
job, such as plugging in a new fuse to a trans-
former, can become a more complex repair              Prioritizing work during larger storm
job if that fuse goes too, indicating that there’s    events
something more going on.                              Our number one priority is always public
    Once an outage is determined to be                safety. So, in a large-scale outage with exten-
affecting more than 100 meters, we post               sive damage, we first focus our attention on

4 Tap Lines                                     5 Individual Homes
                                                                                                  Our crews work
                                                                                               hard to restore power
                                                                                              to the greatest number
If the power outage                                  If your home remains                       of members in the
persists, we inspect tap                             without power, the
lines. These lines deliver                           service line between                          shortest time
power to transformers                                the transformer and                             possible.
located on utility poles                             your home may be the
or pads for underground                              culprit.
service.
                                                                                                                     COLOR ADO COUNTRY LIFE
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UPGRADES BRING FEWER, SHORTER OUTAGES - San Isabel Electric
YOUR CO-OP NEWS

Three Ways to
Electrify Your
Lawn Care
BY ABBY BERRY

S
       pring is just around the corner, and you
       can practically smell the freshly-cut
       grass. If you’re in the market to upgrade
your lawn care equipment, you may want to
consider exploring your options.
    Gas-powered lawn mowers and trim-
mers may be your go-to equipment, but times
are changing. Electric lawn care equipment
options are becoming more popular than                Cordless electric leaf blowers are lightweight and easy to maneuver. Photo: Scott Van Osdol

ever, offering consumers faster charging
times, longer battery life and quieter, greener    worthy competitors of gas-powered models.             Search online for the latest reviews and check
products compared to their gas-powered                 Cordless electric trimmers are much               trusted websites like ConsumerReports.org.
counterparts. Here are three ways you can          quieter and easier to use, but most batteries         With a little research, you’ll be well on your
electrify your lawn care this spring.              last about 30 to 45 minutes. So, if you have a        way to Lawn of the Month with less mainte-
                                                   lot of space to trim, you may want to consider        nance, hassle and noise, which your neighbors
Electric lawn mowers                               a backup battery or plan to work in short             will thank you for.
Electric lawn mowers improved over the             bursts. If you’re interested in purchasing an         Abby Berry writes on consumer and cooperative affairs
last few years. Early models required corded       electric trimmer, the main factors to consider        for the National Rural Electric Cooperative Association.

connections, which were tricky to manage,          are the battery’s life, charge time and power.
but now the cord has been cut. Newer cordless      Costs can vary depending on your needs, but
electric mowers are certainly more expensive       you can find a quality version for about $100.
than gas-powered mowers, but much of the
upfront cost can be recovered since electricity    Electric leaf blowers
is a less expensive fuel than gas, and electric    After cutting and trimming your lawn, you’ll
engines generally require less maintenance         need to clear off those walkways and patios
than gas engines. Cordless electric mowers         for the finishing touch. If you don’t want to
                                                                                                                          March 2020
typically range from $200 to $500.                 deal with the maintenance of a gas-powered
    Electric mowers are suitable for most          blower or the restraints of a corded blower,
                                                                                                                Energy Efficiency
lawn care needs, with batteries that typically     a cordless electric version is a great option.                   Tip of the Month
require about one to two hours to fully charge.        Cordless electric leaf blowers are light-
Most batteries can run for a full hour. That       weight and easy to maneuver, but they don’t                   Placing hot food in the
said, if you have a large yard (half an acre or    offer quite as much power as gas-powered                      refrigerator makes the
larger), a gas-powered option may be best to       and corded blowers. If your leaf blowing and                  appliance work harder
                                                                                                                  than necessary, using
suit your needs.                                   clearing needs are minimal, a cordless elec-
                                                                                                                   more energy. Allow
                                                   tric leaf blower can get the job done. Costs                     food to cool down
Electric trimmers                                  for a cordless electric blower vary depending                  before you place it in
Cordless electric string trimmers are a great      on power and battery quality, but you can                         the refrigerator.
option for most lawns. Traditionally, like lawn    purchase a dependable model for about $150
                                                                                                                           Source: energy.gov
mowers, string trimmers have typically been        and up.
powered by gas. New versions of electric trim-         If you’re looking to electrify your lawn care
mers are improving and are now considered          equipment, be sure to do your homework.
 10     COLOR ADO COUNTRY LIFE
        MARCH 2020
UPGRADES BRING FEWER, SHORTER OUTAGES - San Isabel Electric UPGRADES BRING FEWER, SHORTER OUTAGES - San Isabel Electric
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