WARRANTY INFORMATION BOOKLET 2017
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2017 WARRANTY INFORMATION BOOKLET Publication No.: WB17EA NALLU3 Printing : October 2016
2017MY NISSAN Warranty Information Booklet Supplement The information contained within this supplement amends the 2017MY NISSAN Warranty Information Booklet by updating the warranty for the Vapor Vent Tube connecting the fuel tank to the evaporative emission canister for vehicles sold in the United States, U.S. associated territories, and Canada to 15 years or 150,000 mi (240,000 km), whichever occurs first. All other warranty terms, limitations, and conditions remain unchanged. This covers all 2017MY NISSAN vehicles except: NISSAN TITAN (Gas, XD Gas, and XD Diesel), NISSAN LEAF, NISSAN NV200 Taxi, and NISSAN NV1500/2500/3500. Please read carefully and keep with the NISSAN Warranty Information Booklet in your vehicle. Printing: May 2016 Publication No.: SU17EA NWIBU0
©2016 Nissan North America, Inc. Nissan, the Nissan logo, and Nissan model names are Nissan trademarks. otherwise, without the prior written permission of Nissan North America, Inc. system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or All rights reserved. No part of this Warranty Information Booklet may be reproduced or stored in a retrieval OWNER INFORMATION Owner’s Name Address City State Zip Code VEHICLE IDENTIFICATION Vehicle Identification miles Date of Delivery Selling Dealer Name Mileage at Delivery Address City State Zip Code SECURITY+PLUS® INFORMATION Policy No. Expiration Date Months of Coverage Expiration Mileage Security+Plus® coverage must be confirmed. See your Security+Plus® Agreement for details. ODOMETER REPLACEMENT miles Date Mileage Dealer’s Name Address City State Zip Code NOTE: read this booklet carefully and keep it in your vehicle. Present it to an authorized NISSAN dealer when warranty service is required. It should remain with your vehicle when you sell it so subsequent owners will know any remaining warranty coverage.
TABLE OF CONTENTS 1 WARRANTY COVERAGE AT A GLANCE 22 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 2 NISSAN’S CUSTOMER CARE PROGRAM 25 GOODYEAR/DUNLOP TIRE LIMITED 4 NISSAN’S COMMITMENT TO CUSTOMER WARRANTY SATISFACTION 32 CONTINENTAL/GENERAL TIRE LIMITED 5 2017 NEW VEHICLE LIMITED WARRANTY WARRANTY 9 FEDERAL VEHICLE EMISSION CONTROL 36 HANKOOK TIRE LIMITED WARRANTY LIMITED WARRANTIES 39 KUMHO TIRE LIMITED WARRANTY 12 CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES 42 MICHELIN TIRE LIMITED WARRANTY 18 SEAT BELT LIMITED WARRANTY 44 TOYO TIRE LIMITED WARRANTY 19 DROP IN BEDLINER LIMITED WARRANTY 49 YOKOHAMA TIRE LIMITED WARRANTY 20 BFGOODRICH TIRE LIMITED WARRANTY 51 FALKEN TIRE LIMITED WARRANTY
TABLE OF CONTENTS 57 ORIGINAL EQUIPMENT TIRE LIMITED 69 REPLACEMENT BATTERY LIMITED WARRANTIES WARRANTY 58 IMPORTANT TIRE SAFETY INFORMATION 71 GENUINE NISSAN PARTS AND ACCESSORIES 64 LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE 72 CORROSION PROTECTION GUIDELINES NISMO S-TUNE PARTS, AND GENUINE NISSAN ACCESSORIES 73 ROADSIDE ASSISTANCE 66 NISSAN LIFETIME REPLACEMENT PANEL 75 NISSAN SECURITY+PLUS® VEHICLE CORROSION LIMITED WARRANTY PROTECTION PLANS 67 GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME LIMITED WARRANTY
WARRANTY COVERAGE AT A GLANCE 1 Summary of Warranty Coverage* 0 miles 90,000 m Basic Coverage 36 months / 36,000 miles Corrosion Coverage (Perforation) 60 months / unlimited mileage Powertrain Coverage 60 months / 60,000 miles Federal Emission Performance 24 months / 24,000 miles Federal Emission Defect 36 months / 36,000 miles Federal Emission Long Term Defect 96 months / 80,000 miles California Emission Performance 36 months / 50,000 miles California Emission Defect 36 months / 50,000 miles California Emission Long Term Defect 84 months / 70,000 miles Seat Belt 120 months / unlimited mileage * See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
2 NISSAN’S CUSTOMER CARE PROGRAM NISSAN CARES... Or you can write to Nissan with the above information The BBB AUTO LINE program consists of two parts, at: mediation and arbitration. The BBB will attempt to Both Nissan and your Nissan dealer are dedicated to serving all your automotive needs. Your complete satis- Nissan North America, Inc. assist you to resolve the problem during mediation. If a faction with your vehicle and your Nissan dealer are our Consumer Affairs Department satisfactory resolution has not been achieved during primary concerns. Your Nissan dealer is always avail- P.O. Box 685003 mediation, you will have the opportunity to personally able to assist you with all your automobile service re- Franklin, TN 37068-5003 present your case before an impartial arbitrator or three- quirements. STEP 3: person panel. The arbitrator(s) will make a decision after In the event that you believe Nissan has been unable to the arbitration hearing. If, however, a situation arises that you believe has not been addressed to your satisfaction, we ask that you satisfactorily address the issue with your vehicle, a The BBB will, in most cases, send you a final decision take the following steps: special automotive complaint resolution program called within forty (40) days (plus 7 if you have not contacted BBB AUTO LINE is available to you. The BBB AUTO the proper person from the dealership or Nissan) unless STEP 1: LINE program is independently operated by the Council Discuss the situation with the dealership’s manager. If a you delay the process. If you do not accept the decision, of Better Business Bureaus, Inc. (BBB). it will not be legally binding on you or Nissan. However problem still exists, contact the dealership’s Consumer Affairs Manager or owner. They are best equipped to For information about the BBB AUTO LINE in your area, in some states, if the decision is not accepted, it may be resolve the matter for you. please call us (Nissan) at the same toll free number introduced either by you or by Nissan, as evidence in 1-800-NISSAN-1 (1-800-647-7261). We will be any potentially related court action. STEP 2: happy to provide you with information about BBB AUTO If the concern has still not been addressed to your (Continued on next page) LINE. Or, you may contact the BBB directly at: satisfaction, please contact our (Nissan’s) Consumer Affairs Department using our toll free number: BBB Auto Line Council of Better Business Bureaus, Inc. 3033 Wilson Blvd., Suite 600 Arlington, VA 22201 1 (800) 955-5100 If you call the BBB, its staff will take down details of your complaint by telephone. They will ask for the same The Consumer Affairs Department will ask for the fol- information as described in Step 2. lowing information: 쮿 Your name, address, and telephone number 쮿 Vehicle identification number (on dashboard) 쮿 Date of purchase 쮿 Current odometer reading 쮿 Your Nissan dealer’s name 쮿 Details of the concern
NISSAN’S CUSTOMER CARE PROGRAM 3 BBB AUTO LINE may not be available in all states. We, BBB AUTO LINE is an informal dispute settlement Nissan, would be pleased to provide you with informa- mechanism operated to comply with applicable tion about the availability of BBB AUTO LINE in your Federal law and regulations. In states where BBB state, or call the BBB AUTO LINE number listed above. AUTO LINE is available, you are required to use BBB AUTO LINE before exercising rights or seek- For additional information on the Auto Line program, ing remedies under Title I of the Federal Magnuson- please refer particularly to the information on your state in the “Supplement to 2017 Nissan Warranty Informa- Moss Warranty Act, 15 U.S.C. §2301, et. seq. If tion Booklet, and 2017 Nissan Owner’s Manual”. you choose to seek remedies other than those cre- ated by Title I of the Magnuson-Moss Warranty Act, (for example, under state law), that Federal Act does not require you to first use BBB AUTO LINE. The program is still available to you, however, and may be of considerable assistance. Some states specify that informal dispute settlement mecha- nisms such as BBB AUTO LINE must be used be- fore you may use state-operated complaint resolu- tion processes, before you may file a lawsuit under state law, and/or before you may have certain other rights or remedies available under state law. In ac- cordance with those states’ laws, Nissan requires the prior use of BBB AUTO LINE in good faith be- fore you resort to such other processes, file a lawsuit, or seek other remedies provided by state law. Please see the “Supplement to 2017 Nissan Warranty Information Booklet & 2017 Nissan Own- er’s Manual” for additional information.
4 NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION ASSISTANCE OUTSIDE OF WARRANTY Nissan may occasionally offer special assistance that In our continuing effort to convey our commitment to may pay for part or all of vehicle repairs beyond the service and customer satisfaction, Nissan may occa- expiration of the limited warranty period on a case by sionally offer to pay or reimburse for part or all of the cost case basis. Should you experience unusual difficulties of making certain, specific repairs beyond or outside of with your vehicle please discuss the situation with your the terms of the warranty for some specific vehicle dealer. If your dealer is unable to assist you, you may call models. (Some states refer to such programs as “ad- the Nissan Consumer Affairs Department at 1-800- justment” programs). In such circumstances Nissan NISSAN-1 (1-800-647-7261) to discuss your con- mails notices to all known registered owners of affected cern. You will need to provide the Model, Model Year, vehicles. You may additionally inquire of your authorized VIN (Vehicle Identification Number), mileage, mainte- Nissan dealer or of Nissan directly at the number listed nance history, a detailed explanation of the concern, and below of the applicability of such programs to your why you believe that Nissan should be responsible for vehicle. the repair. Your request will be individually investigated and you will be informed of Nissan’s decision. Please review the “Supplement to the 2017 Nissan Warranty Information Booklet & 2017 Nissan Own- er’s Manual” for important information concerning consumer rights in your state.
2017 NEW VEHICLE LIMITED WARRANTY 5 WHO IS THE WARRANTOR 쮿 Your Nissan vehicle is manufactured to meet U.S. Nissan1 makes available to you, and you are specifi- Nissan1 warrants all parts of your 2017 Nissan vehicle regulations and environmental requirements. With cally required by Federal Law to use BBB AUTO supplied by Nissan, except for those listed elsewhere the exception of privately owned vehicles belonging LINE [(800) 955-5100] before exercising rights or under the caption “WHAT IS NOT COVERED.” to members of the U.S. military or employees and officers of the United States Government stationed seeking remedies under the Federal Magnuson- abroad, this warranty does not apply if an otherwise Moss Warranty Act, 15 U.S.C. §2301, et. seq. You APPLICABILITY 쮿 This warranty is provided to the original and subse- covered vehicle is operated in, or relocated to, a are not required to first use BBB AUTO LINE if you quent owner(s) of a Nissan vehicle originally distrib- country other than those listed above under this seek remedies not created by Title I of that Federal uted by Nissan which is originally sold by a Nissan caption, except that it continues to apply if the ve- law, except that you are required to first use BBB authorized Nissan dealership in the United States, hicle is operated in full compliance with its proper AUTO LINE in good faith if you seek remedies cre- and which is registered in the U.S. and normally use as described in the applicable Owner’s Manual2 ated by state law, including your state’s lemon law, operated in the United States (including Alaska and while touring outside of the United States, the U.S. if applicable state law provides for using a 703 Hawaii), the United States territories (specifically territories or Canada for a period not exceeding sixty compliant or similar process before filing suit. Guam, Saipan, American Samoa, Puerto Rico and (60) consecutive days or sixty (60) days in any one Please refer to pp. 2-3 of this booklet and the the U.S. Virgin Islands), and Canada. 12 month period. Subject to the transferability re- “Supplement to 2017 Nissan Warranty Information 쮿 This warranty is generally transferable from the origi- striction described above, this warranty applies to a Booklet & 2017 Nissan Owner’s Manual” for addi- nal ‘owner other than a Nissan dealer’ (OWNER) to relocated vehicle which is returned to, and is regis- tional information. subsequent owners of the vehicle at any time own- tered and normally operated in the United States, the ership of the vehicle is transferred, without any ac- U.S. territories or Canada, except for conditions due to the vehicle’s foreign operation, e.g., use of inap- (Continued on next page) tion on your part; except that this warranty is not transferable but is instead VOID if during the first six propriate fuels or other fluids. months after delivery to the original OWNER: (1) ownership of the vehicle is transferred from the original OWNER, and (2) the vehicle is registered outside of the United States. 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States. 2 See the Owner’s Manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids.
6 2017 NEW VEHICLE LIMITED WARRANTY THE WARRANTY BEGINS ENGINE LIMITATION OF WARRANTIES AND OTHER Cylinder heads and block and all internal parts, WARRANTY TERMS AND STATE LAW The warranty period begins on the date the vehicle is rocker covers and oil pan, valve train and front RIGHTS delivered to the first retail buyer or put into use, which- cover, timing chain and tensioner, oil pump, water ever is earlier. pump and fuel pump, fuel injectors, intake and EXTRA EXPENSES - LIMITATIONS OF DAMAGES FOR HOW LONG AND WHAT IS exhaust manifolds and supercharger, flywheel, seals, and gaskets. This warranty does not cover incidental or COVERED consequential damages such as loss of the 쮿 BASIC COVERAGE TRANSMISSION AND TRANSAXLE use of the vehicle, inconvenience or commer- 쮿 The basic coverage period is 36 months or Case and all internal parts, torque converter and cial loss. 36,000 miles, whichever comes first. converter housing, automatic transmission control module, transfer case and all internal parts, seals 쮿 This warranty covers any repairs needed to cor- and gaskets, clutch cover and housing, A/T cooler, ANY IMPLIED WARRANTY OF MERCHANTABIL- rect defects in materials or workmanship of all and electronic transmission controls. ITY AND FITNESS FOR A PARTICULAR PUR- parts and components of each new Nissan ve- hicle supplied by Nissan subject to the exclusions DRIVETRAIN POSE SHALL BE LIMITED TO THE DURATION listed under the heading “WHAT IS NOT COV- Drive shafts, final drive housing, and all internal OF THIS WRITTEN WARRANTY. ERED” or, if the part is covered by one of the parts, propeller shafts, universal joints, bearings, separate coverages described in the following seals and gaskets. Some states do not allow the exclusion or limitation sections of this warranty, that specific coverage RESTRAINT SYSTEM of incidental or consequential damages or limita- applies instead of the basic coverage. Air bags and related electronic control systems. tions on how long an implied warranty lasts, so the 쮿 Bedliners will be repaired to commercially ac- 쮿 CORROSION COVERAGE (PERFORATION above limitations or exclusions may not apply to ceptable standards subject to the conditions and FROM CORROSION) you. This warranty gives you specific legal rights, limitations listed in ⬙WHAT IS NOT COVERED.⬙ 쮿 POWERTRAIN COVERAGE Any body sheet metal panel supplied by Nissan and you may also have other rights which vary from 쮿 The Powertrain coverage period is 60 months or found to have developed perforation (rust- state to state. through) due to corrosion in normal use is covered 60,000 miles, whichever comes first. for 60 months, regardless of mileage, subject to 쮿 This warranty covers any repairs needed to cor- Nissan1 does not authorize any person to create for the exclusions listed under the heading “WHAT IS rect defects in materials or workmanship. it any other warranty, obligation or liability in con- NOT COVERED”. No additional rust proofing ap- 쮿 Powertrain coverage applies to components plications are required. Perforation is a condition nection with this vehicle. listed below under the headings Engine, Trans- in which any body sheet metal panel has corroded mission and Transaxle, Drivetrain, and Restraint from one surface through to another. System, supplied by Nissan subject to the exclu- (Continued on next page) sions listed under the heading “WHAT IS NOT COVERED”.
2017 NEW VEHICLE LIMITED WARRANTY 7 쮿 TOWING COVERAGE OBTAINING WARRANTY SERVICE WHAT IS NOT COVERED If your vehicle is inoperative due to the failure of a 쮿 You must take the vehicle to an authorized Nissan GENERAL EXCLUSIONS warranted part, during any of the New Vehicle dealer in the United States or Canada during regular This warranty does not cover damage, failures or corro- Limited Warranties, including Emission and Seat- business hours at your expense in order to obtain sion resulting from or caused by: belt warranties, towing service to the nearest au- warranty service. The names and addresses of au- 쮿 Failure to operate the vehicle in accordance with the thorized Nissan dealership is covered. thorized Nissan dealers are listed in telephone direc- Owner’s Manual 쮿 ADJUSTMENT COVERAGE tories and in www.nissanusa.com. 쮿 Misuse, such as using the vehicle to tow 쮿 If you require warranty service outside of the United Service adjustments not usually associated with the 쮿 Failure of a component not covered by warranty States (see terms under caption “APPLICABILITY”), 쮿 Racing and competitive driving replacement of parts, such as wheel alignment and contact an authorized Nissan dealer in that country. 쮿 Theft, vandalism, fire, or flooding (including engine wheel balancing, are covered only during the first 12 months or 12,000 miles, whichever comes first. water ingestion) MAINTENANCE, DATA ACCESS, AND 쮿 Accident, collision, being towed ● Limited 6 month warranty coverage: RECORDS 쮿 Repairs performed by anyone other than an autho- OE wiper blade inserts are covered for the first six As a condition of this warranty, you are responsible for rized Nissan dealer months of ownership. properly using, maintaining and caring for your vehicle 쮿 Glass breakage, unless resulting from defects in 쮿 REFRIGERANT RECHARGE ONLY COVERAGE as outlined in your Owner’s Manual and your Nissan material or workmanship Service & Maintenance Guide, and maintaining copies 쮿 Normal wear and tear, including dings, dents, chips, Refrigerant recharge not associated with the repair of all maintenance records & receipts for review by or scratches or replacement of a warranted part is covered only Nissan. 쮿 Damage caused by any automated or manually op- during the first 12 months, regardless of the mileage. erated car wash or by using a pressure washer You are also required to provide consent to give Nissan NO CHARGE access to data stored on vehicle systems. Failure to do Note that complaints related to failure to comply with so is likely to result in the denial of warranty coverage. proper use of the vehicle as described in the applicable Warranty repairs will be made at no charge for parts and/or labor (except for tires, in which case you may pay Evidence of the performance of the required mainte- Owner’s Manual, or the vehicle’s lack of compliance certain charges as noted above or as described in the nance should be kept and presented as proof of such with local regulations or environmental requirements of applicable tire warranty found later in this booklet). Any maintenance in connection with related warranty re- any country (other than the U.S. or Canada) are NOT needed parts replacement will be made using Genuine pairs. To assist you in maintaining appropriate records, covered by this warranty. Nissan or Nissan approved new or remanufactured parts. the maintenance log located in your Nissan Service & (Continued on next page) Nissan reserves the right to make changes at any time, Maintenance Guide can be used along with supporting without notice, to production and service parts in their repair invoices, receipts and other such records. specifications, colors, and materials, including those used in connection with warranty repairs. For this reason, when approved by Nissan and at Nissan’s discretion, function- ally equivalent replacement parts may be used that do not exactly match the original production part.
8 2017 NEW VEHICLE LIMITED WARRANTY DAMAGE OR FAILURES DUE TO ALTERATION 쮿 The items listed below are not covered under corro- MAINTENANCE SERVICE EXPENSE OR MODIFICATION sion coverage (perforation from corrosion). This warranty does not cover normal maintenance ser- This warranty does not cover damage, failures or corro- 쮿 Exhaust system components. vices as specified in both your Owner’s Manual and sion resulting from or caused by: 쮿 Corrosion of outer trim parts, such as moldings. Nissan Service & Maintenance Guide such as cleaning 쮿 Alteration, tampering, or improper repair. and polishing, wheel alignment, headlight aiming, re- However, corrosion of outer trim parts is war- 쮿 Installation of non-Nissan approved accessories or placement of filters, replacement of windshield wiper ranted for 12 months or 12,500 miles, whichever components. comes first. inserts, lubricants, coolant, worn brake shoes, pads, 쮿 Improper installation of any Nissan approved after- drums and rotors and worn clutch discs, for example. market accessory or component. 쮿 Corrosion other than perforation, such as cos- metic or surface corrosion due to defects in ma- SEAT BELTS, TIRES, DROP-IN BEDLINERS AND 쮿 A vehicle whose odometer mileage has been al- EMISSION CONTROL SYSTEM tered, or the odometer repaired or replaced and the terials or workmanship. This is covered under the Basic Coverage of the New Vehicle Limited War- Seat belts, tires, drop-in bedliners and the emission actual vehicle mileage cannot be correctly and read- control system are not covered by this warranty, but are ily determined. ranty. covered by separate warranties. 쮿 Special bodies or equipment not manufactured or SALVAGE TITLE NISSAN SPRAY-IN BEDLINERS supplied by Nissan. This limited warranty does not apply to any vehicle, and Nissan Spray-in Bedliners will be repaired to commer- is rendered VOID if the vehicle is (or ever has been) DAMAGE, FAILURES OR CORROSION DUE TO cially acceptable standards which may include minor issued a “salvage” or similar title including, but not LACK OF OR IMPROPER MAINTENANCE OR RE- appearance differences from the original bedliner. limited to junk, scrap, rebuilt, or flood titles under any PAIRS state’s law; or has ever been determined to be a “total This warranty does not cover damage, failures or corro- NOTE: loss” or equivalent by any insurance company, such as sion resulting from or caused by: The following pages are separate warranties by payment of a cash payment of claim in lieu of repairs 쮿 Lack of performance of proper maintenance ser- which may apply to your Nissan, such as those because of a determination that the cost of repairs vices as outlined in your Nissan Service & Mainte- covering vehicle emissions, seat belts, and tires. exceeded the actual cash value of the vehicle. nance Guide. 쮿 Fuel, fluids, or lubricants that are contaminated or DAMAGE, FAILURES OR CORROSION FROM that do not meet the specification as outlined in your ENVIRONMENTAL CONDITIONS Owner’s Manual . This warranty does not cover damage, failures or corro- 쮿 Use of parts not equivalent in quality or design to sion resulting from or caused by: parts supplied by Nissan. 쮿 Stone chipping, chemical fallout (acid rain), tree sap, salt, hail, windstorm, lightning, flood or other environ- mental conditions.
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES 9 EMISSION DEFECTS WARRANTY EMISSIONS PERFORMANCE Exceptions to this warranty are listed below under the Nissan1 warrants that your vehicle was designed, built WARRANTY WHEN DOES THIS caption “WHAT IS NOT COVERED UNDER EITHER and equipped to conform at the time of sale with all WARRANTY APPLY THE DEFECTS OR PERFORMANCE WARRANTIES.” applicable United States emission standards. The Emission Performance warranty applies to your 2017 LIMITATION OF WARRANTIES AND OTHER This warranty covers any repairs needed to correct Nissan vehicle ONLY when both of the following occur. WARRANTY TERMS AND STATE LAW defects in materials or workmanship which would cause 1. The vehicle fails to meet applicable emissions stan- RIGHTS your vehicle not to meet these standards. dards as judged by an emissions test approved by the Environmental Protection Agency (EPA). EXTRA EXPENSES - LIMITATIONS OF DAMAGES WHAT IS COVERED UNDER THE 2. This failure results or will result in some penalty to This warranty does not cover incidental or DEFECTS WARRANTY you, such as a monetary fine or the denial of the right consequential damages such as loss of the Covered components are listed below under the cap- to use your vehicle, under local, state or federal law. use of the vehicle, inconvenience or commer- tion “WARRANTY PARTS LIST.” Exceptions to this cial loss. For example, if your state requires an EPA approved warranty are listed below under the caption “WHAT IS yearly vehicle inspection before you receive a renewed ANY IMPLIED WARRANTY OF MERCHANTABIL- NOT COVERED UNDER EITHER THE DEFECTS OR license, this warranty applies to your vehicle. In areas ITY AND FITNESS FOR A PARTICULAR PUR- PERFORMANCE WARRANTIES.” where there is no approved test program, this warranty POSE SHALL BE LIMITED TO THE DURATION HOW LONG IS THE DEFECTS does not apply. OF THIS WRITTEN WARRANTY. WARRANTY WHAT IS COVERED AND FOR HOW Some states do not allow the exclusion or limitation This warranty is for 3 years or 36,000 miles, whichever LONG UNDER THE PERFORMANCE of incidental or consequential damages or limita- occurs first. The warranty begins the date the vehicle is WARRANTY delivered to the first retail buyer or put into use, which- tions on how long an implied warranty lasts, so the Nissan1 warrants that it will remedy any non-conformity above limitations or exclusions may not apply to ever is earlier. Additionally, the engine control module / in your vehicle which causes it to fail an approved onboard diagnostic device and catalytic converter(s) you. This warranty gives you specific legal rights, emissions test during the first 24 months or listed below and indicated by an ⬙O⬙ under the caption 24,000 miles, whichever occurs first. This warranty and you may also have other rights which vary from ⬙WARRANTY PARTS LIST⬙ are covered for 8 years or begins the date the vehicle is delivered to the first retail state to state. 80,000 miles, whichever occurs first. buyer or put into use, whichever is earlier. Nissan1 does not authorize any person to create for Additionally, failure of an approved emissions test result- it any other warranty, obligation or liability in con- ing from the failure of those parts listed below under the nection with this vehicle. caption “WARRANTY PARTS LIST” are covered by the EMISSIONS DEFECTS WARRANTY described above. (Continued on next page) 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
10 FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES WHAT IS NOT COVERED UNDER WHAT YOU MUST DO MAINTENANCE SERVICE AND REPLACEMENT EITHER THE DEFECTS OR PARTS In order to obtain warranty service you must deliver the PERFORMANCE WARRANTIES Important information concerning maintenance service vehicle to an authorized Nissan dealer in the United and replacement parts is in the Limited Warranty on These warranties do not cover: States at your expense. Nissan Parts and Accessories section of this booklet. 1. Normal maintenance, service and parts replace- You must also maintain your vehicle as outlined in the MAINTENANCE RECORDS ment as outlined in the emissions control mainte- maintenance instructions in your Nissan Service & Receipts covering the performance of regular mainte- nance instructions of your Owner’s Manual and Maintenance Guide. nance should be kept in the event questions arise your Nissan Service & Maintenance Guide. concerning maintenance. The receipts should be trans- 2. Failures directly as a result of: WHAT NISSAN WILL DO ferred to subsequent owners. 쮿 Failure to perform required emission control Warranty repairs will be made at no charge for parts IF YOU HAVE QUESTIONS maintenance as outlined in your Owner’s Manual and/or labor, including diagnosis and tax. Any needed You may obtain further information concerning these and your Nissan Service & Maintenance Guide. parts replacement will be made using new or remanu- warranties by following the procedure outlined in the 쮿 Misuse, accident or modification. factured parts. “CUSTOMER CARE” section of this booklet. In the 쮿 Improper adjustment or installation of parts during OTHER WARRANTY TERMS case of the Performance Warranty, you may also con- the performance of maintenance services. tact or report any violations to the Office of Transporta- PERFORMANCE WARRANTY CLAIMS PROCE- tion and Air Quality, Vehicle Compliance Programs 쮿 Tampering with or disconnecting any part affect- DURE ing vehicle emissions. Group, U.S. Environmental Protection Agency, Ariel You may make a claim under the Performance Warranty Rios Building (6405J), 1200 Pennsylvania Avenue, 쮿 Fuel, fluids, or lubricants that are contaminated or immediately after the failure of an EPA approved emis- N.W, Washington, D.C. 20460 that do not meet the specification as outlined in sions test. You must provide proof of this failure when your Owner’s Manual. making your claim. (Continued on next page) 3. In the case of the Performance Warranty, the use of You will be told whether Nissan will honor your claim any part not certified in accordance with Federal within 30 days of the date you make the claim unless a requirements which is defective or not equivalent shorter time period is required by law. If your claim is from an emissions standpoint to the original equip- denied, Nissan will notify you in writing of the reason. If ment part. we do not notify you within this time period, we will 4. In the case of the Performance Warranty, costs of repair your vehicle under this warranty at no cost to you. determining the cause of a vehicle failing an EPA The time period for notification will not apply if you approved emissions test if such failure is found not request a delay or a delay is caused by events not under to be covered. the control of Nissan dealers. 5. In the case of the Defects Warranty, parts not No claim will be denied under the Performance War- supplied by Nissan or damage to other parts ranty because you use a non-Nissan but EPA certified caused directly by non-Nissan parts. part for maintenance or repair.
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES 11 WARRANTY PARTS LIST 䡩 Exhaust manifold with catalytic converter perma- 쮿 Fuel injection system nently attached 䡩 Engine control module/onboard diagnostic device 쮿 Evaporative emission control system 쮿 Oxygen sensor(s) 쮿 Fuel filler neck restrictor and check valve 쮿 Mass air flow sensor 쮿 Fuel tank and filler cap 쮿 Intake manifold 쮿 Idle air control system 쮿 Throttle body 쮿 Positive crankcase ventilation system 䡩 Catalytic converter(s) 쮿 Exhaust gas recirculation (EGR) control system 쮿 Exhaust manifold(s) 쮿 Pulsed secondary air injection system and valves 쮿 Exhaust tube from manifold to catalytic converter 쮿 Hoses, clamps, fittings, tubing, sealing gaskets or 䡩 Front exhaust tube with catalytic converter perma- devices and mounting hardware used in above sys- nently attached tems 쮿 Camshaft position sensor(s) 쮿 Vacuum and temperature sensitive valves and 쮿 Crankshaft position sensor(s) switches used in above systems 쮿 Spark plugs, ignition coil and wires 쮿 Electronic sensors and controls used in above sys- 쮿 Ignition control module tems The Emission Performance or Defect Warranty may be subject to future governmental adminis- trative action. Nissan reserves the right to change the terms of the warranty to be consis- tent with these actions. See your dealer for infor- mation regarding possible changes. o = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles.
12 CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2 The following statement is required to be pro- MANUFACTURER’S WARRANTY OWNER’S WARRANTY vided by regulations of the California Air Re- COVERAGE RESPONSIBILITIES sources Board. As the vehicle owner, you are responsible for the per- For 3 years or 50,000 miles (whichever occurs first): YOUR WARRANTY RIGHTS AND formance of the required maintenance listed in your 1) If your vehicle fails a Smog Check Owner’s Manual. Nissan recommends that you retain all OBLIGATIONS inspection, all necessary repairs and ad- receipts covering maintenance on your vehicle, but The California Air Resources Board is pleased to ex- justments will be made by Nissan to ensure Nissan cannot deny warranty solely for the lack of plain the emission control system warranty on your receipts or for your failure to ensure the performance of that your vehicle passes the inspection. 2017 vehicle3. In California, new motor vehicles must all scheduled maintenance. be designed, built and equipped to meet the State’s This is your emission control system PER- stringent anti-smog standards. Nissan4 must warrant FORMANCE WARRANTY. You are responsible for presenting your vehicle to a the emission control system on your vehicle for the 2) If any emission-related part on your vehicle Nissan dealer as soon as a problem exists. The warranty periods of time listed below provided there has been no repairs should be completed in a reasonable amount of is defective, the part will be repaired or re- abuse, neglect or improper maintenance of your vehicle. time, not to exceed 30 days. placed by Nissan. This is your short-term Your emission control system may include parts such as emission control system DEFECTS As the vehicle owner, you should also be aware that the fuel-injection system, the ignition system, catalytic Nissan may deny you warranty coverage if your vehicle WARRANTY. converter and engine computer. Also included may be or a part has failed due to abuse, neglect, improper hoses, belts, connectors and other emission-related For 7 years or 70,000 miles (whichever occurs first): maintenance or unapproved modifications. assemblies. If an emission-related part listed in this If you have any questions regarding your warranty rights Where a warrantable condition exists, Nissan will repair warranty booklet specially noted with cov- and responsibilities, you should contact Nissan’s Con- your vehicle at no cost to you including diagnosis, parts sumer Affairs Department at 1-800-NISSAN-1 (1-800- erage for 7 years or 70,000 miles is and labor. 647-7261) or the California Air Resources Board at defective, the part will be repaired or re- 9528 Telstar Avenue, El Monte CA 91731. placed by Nissan. This is your long-term (Continued on next page) emission control system DEFECTS WARRANTY. 1 These warranties apply to all California and 50-state emission equipped 2017 model year Nissan vehicles sold for registration as new vehicles in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only. 2 These warranties additionally apply to all Model Year 2017 Zero Emission Vehicles (ZEVs) sold in the state of New York. 3 Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle. 4 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States.
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2 13 The following is Nissan’s4 new vehicle emission EMISSIONS DEFECTS WARRANTY control warranty statement for vehicles certified WHAT IS COVERED for sale in California and sold for registration as a Nissan warrants that your vehicle was designed, new vehicle in California, Connecticut, Delaware, built and equipped to conform with all applicable Maine, Maryland, Massachusetts, New Jersey, requirements of the California Air Resources New York, Oregon, Pennsylvania, Rhode Island, Board. This warranty covers any part which af- Vermont or Washington only. fects applicable regulated emission(s). LIMITATION OF WARRANTIES AND OTHER Exceptions to this warranty are listed below under the caption “WHAT IS NOT COVERED.” WARRANTY TERMS AND STATE LAW RIGHTS HOW LONG IS THE WARRANTY This warranty is for 3 years or 50,000 miles, whichever EXTRA EXPENSES - LIMITATIONS OF DAMAGES occurs first. Additionally, the components listed under This warranty does not cover incidental or the caption “Long-Term Emission System Defects War- consequential damages such as loss of the ranty Parts List” are covered for 7 years or 70,000 miles, use of the vehicle, inconvenience or commer- whichever occurs first, and except that the catalytic cial loss. converter and engine control module (ECM) are war- ranted for 8 years or 80,000 miles, whichever occurs ANY IMPLIED WARRANTY OF MERCHANT- first. The warranty begins the date the vehicle is deliv- ABILITY AND FITNESS FOR A PARTICULAR ered to the first retail buyer or put into use, whichever is PURPOSE SHALL BE LIMITED TO THE DURA- earlier. TION OF THIS WRITTEN WARRANTY. Some items require scheduled replacement before Some states do not allow the exclusion or limitation 50,000 miles. These items are warranted only up to the replacement interval. The replacement intervals are out- of incidental or consequential damages or limita- lined in the maintenance instructions in your Nissan tions on how long an implied warranty lasts, so the Service & Maintenance Guide. above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Nissan does not authorize any person to create for it any other warranty, obligation or liability in con- nection with this vehicle.
(Continued on next page) 14 Hybrid Maxima Armada Roadster Juke / Juke Altima 3.5L Altima 2.5L NISMO RS Frontier 4.0L Frontier 2.5L 370Z / 370Z Murano Non- NISMO / Juke NISMO / 370Z X Center Exhaust Tube EGI Wiring X X X X X X X X Harness X EGR Cooler X EGR Control Valve LONG-TERM EMISSION SYSTEM DEFECTS WARRANTY PARTS LIST X X Evaporative Emission Canister X X X X LH Exhaust Manifold X X X X Flywheel X Front Exhaust Tube X X X X X X X X X Fuel Tank X X X X Intake Manifold Intake Manifold Collector X X X X X X Knock Sensor X Signal Plate X X X X X X X X X Throttle Body X X X X X X Torque Converter Drive Plate CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2 X X X Transmission Control Module X Turbocharger X Water Control Valve X X X X X X X X Engine Control Moduleo Xoo X X X X Exhaust Manifold w/ Catalytic Convertero X X X X X X X X X Front Exhaust Tube w/ Catalytic Convertero X X X X Three-Way Catalysto
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2 15 Front Exhaust Tube w/ Catalytic Convertero Exhaust Manifold w/ Catalytic Convertero Evaporative Emission Canister Transmission Control Module Torque Converter Drive Plate Intake Manifold Collector Engine Control Moduleo Three-Way Catalysto Center Exhaust Tube Water Control Valve Front Exhaust Tube EGR Control Valve Exhaust Manifold Intake Manifold Knock Sensor Throttle Body Turbocharger EGR Cooler Signal Plate EGI Wiring Fuel Tank Flywheel Harness Pathfinder X X X X X X X X X X Quest X RH X X X X X X X X Rogue Non- X X X X X X Xoo Hybrid Sentra X X X X X X X X Sentra Turbo / X X X X X X X X X X X X X X Sentra NISMO Versa Note / X X X X X X Versa Sedan For information on additional models, please see your Nissan dealer for details (Continued on next page) o = Long Term Federal Emission Parts covered for 96 months or 80,000 miles oo = These part repairs are less than the California high cost threshold; however, they are classified as a Long Term Federal Emission Parts and are covered for 96 months or 80,000 miles, whichever occurs first.
16 CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2 EMISSIONS PERFORMANCE 쮿 Tampering with or disconnecting any part affect- WHAT NISSAN WILL DO WARRANTY ing vehicle emissions. Warranty repairs will be made at no charge for parts WHEN DOES THIS WARRANTY APPLY 쮿 Fuel, fluids, or lubricants that are contaminated or and/or labor, including diagnosis and tax. Any needed This warranty applies to your 2017 Nissan vehicle only if that do not meet the specification as outlined in parts replacement will be made using new or remanu- it fails to pass a California “smog check” test or equiva- your Owner’s Manual. factured parts. lent. 3. In the case of the Performance Warranty, the use of OTHER WARRANTY TERMS WHAT IS COVERED AND FOR HOW LONG5 any non-Nissan part not certified in accordance with Federal requirements which is defective or not Performance Warranty Claims Procedure Nissan warrants that if your vehicle fails to pass a You may make a claim under the Performance Warranty California “smog check” test, it will make the necessary equivalent from an emissions stand point to the immediately after the failure of a “smog check” test. You repairs so that your vehicle will pass. This warranty is for original equipment part. must provide proof of this failure when making your 3 years or 50,000 miles, whichever occurs first. The 4. In the case of the Defects Warranty, parts not claim in order to avoid additional “smog check” test warranty begins the date the vehicle is delivered to the supplied by Nissan or damage to other parts charges. first retail buyer or the date it is first put in to service, caused directly by non-Nissan parts. You will be told whether Nissan will honor your claim whichever is earlier. 5. In the case of the Performance Warranty, costs of within 30 days of the date you make the claim, unless a Exceptions to this warranty are listed under the caption determining the cause of a vehicle failing a shorter time period is required by law. If your claim is “ WHAT IS NOT COVERED”. California “smog check” test if such failure is found denied, Nissan will notify you in writing of the reason. If not to be covered. we do not notify you within this time period, we will WHAT IS NOT COVERED repair your vehicle under this warranty at no cost to you. These warranties do not cover: WHAT YOU MUST DO The time period for notification will not apply if you In order to obtain warranty service you must deliver the request a delay or a delay is caused by events not under 1. Normal maintenance, service and parts replace- the control of Nissan dealers. No claim will be denied ment as outlined in the emission control mainte- vehicle to any authorized Nissan dealer in the United States at your expense. You are responsible for the under the Performance Warranty because you use a nance instructions of your Owner’s Manual and certified part for maintenance or repair. your Nissan Service & Maintenance Guide. required maintenance on your vehicle as outlined in the maintenance instructions in your Nissan Service & Maintenance Service and Replacement Parts 2. Failures directly as a result of: Maintenance Guide. Nissan recommends that you re- Important information concerning maintenance service 쮿 Lack of performance of required emission control tain all receipts covering maintenance on your vehicle, and replacement parts is in the Limited Warranty on maintenance as outlined in your Owner’s Manual but Nissan cannot deny warranty solely for the lack of Nissan Replacement Parts and Accessories section of and your Nissan Service & Maintenance Guide. receipts or for your failure to ensure the performance of this booklet. No warranty claim will be denied solely 쮿 Misuse, accident or modification. all scheduled maintenance. because a non-Nissan part was used for maintenance or repair. 쮿 Improper adjustment or installation of parts during the performance of maintenance (non-warranty) (Continued on next page) services.
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2 17 California Vehicle Inspection Program Emergency Repairs If you have Questions Under this program, if your vehicle fails a “smog check” In case of an emergency, when an authorized Nissan You may obtain further information concerning these test, you may choose to have diagnosis of the failure and dealer is not reasonably available, warranty repairs may warranties by following the procedure outlined in the repairs made at a Nissan dealer or at another service be performed at any service facility or by the owner “CUSTOMER CARE” section of this booklet. You may facility. If the inspection failure is the result of a condition using any replacement parts. Nissan will reimburse you also contact or report any violations to the Office of covered by these warranties, you must take your vehicle for such repairs, including diagnosis, up to the amount Transportation and Air Quality, Vehicle Compliance Pro- to an authorized Nissan dealer for warranty repairs. This of Nissan’s suggested retail price for parts and labor grams Group, U.S. Environmental Protection Agency, includes parts, labor and diagnosis. You must pay for charges based on Nissan’s recommended time allow- Ariel Rios Building (6405J), 1200 Pennsylvania Av- diagnostic costs if performed at another service facility ance for the warranty repair and the geographically enue, N.W, Washington, D.C. 20460 or the Chief, except in the case of emergency repairs as outlined appropriate hourly labor rate. A part not being available Mobile Source Division, Air Resources Board, 9528 below. or a repair not being complete within 30 days also Telstar Ave., El Monte, CA. 91731. You must pay for all diagnostic and repair costs of an constitutes an emergency. You must take the replaced Other Obligations inspection failure as required by law if the failure was part and paid receipts to an authorized Nissan dealer for Nissan does not authorize any person to create for it any caused by conditions not covered by these warranties. repayment in such emergency situations. other warranty, obligation or liability in connection with If the failure is the result of a combination of conditions, Maintenance Records this vehicle. you must pay for only the diagnostic and repair costs Receipts covering the performance of regular mainte- Warranty for 2017 vehicles certified for sale in related to items not covered by these warranties. nance are not required but should be kept in the event California may be subject to future governmental After the 3 year/50,000 mile performance warranty has questions arise concerning maintenance. The receipts administrative or judicial action. As a result, this passed, a “smog check” test failure due to a defect in a should be transferred to subsequent owners. warranty may be changed because Nissan re- part which is warranted for 7 years/70,000 miles is serves the right to, and, will make those changes covered. required by future law, regulation, or judicial or administrative action in order to be consistent with such governmental actions.
18 SEAT BELT LIMITED WARRANTY WHO IS THE WARRANTOR LIMITATION OF WARRANTIES AND OTHER Nissan1 warrants all parts of your 2017 Nissan vehicle WARRANTY TERMS AND STATE LAW seat belt system supplied by Nissan. RIGHTS WHAT IS COVERED AND FOR HOW LONG EXTRA EXPENSES - LIMITATIONS OF DAMAGES This warranty covers any Nissan supplied seat belt or This warranty does not cover incidental or related component, that fails to function properly during consequential damages such as loss of the normal use within ten (10) years of the date the vehicle use of the vehicle, inconvenience or commer- is delivered to the first retail buyer or put into service, cial loss. whichever is earlier. Warranty repairs are free of charge for parts and labor. ANY IMPLIED WARRANTY OF MERCHANTABIL- OBTAINING WARRANTY SERVICE ITY AND FITNESS FOR A PARTICULAR PUR- POSE SHALL BE LIMITED TO THE DURATION You must take the vehicle to an authorized Nissan dealer OF THIS WRITTEN WARRANTY. in the United States or Canada during regular business hours at your expense in order to obtain warranty ser- vice. The names and addresses of authorized Nissan Some states do not allow the exclusion or limitation dealers are listed in telephone directories. of incidental or consequential damages or limita- tions on how long an implied warranty lasts, so the WHAT IS NOT COVERED above limitations or exclusions may not apply to 쮿 Damage or failure due to misuse, alteration, accident you. This warranty gives you specific legal rights, or collision damage. (Proper use is outlined in your and you may also have other rights which vary from Owner’s Manual). state to state. 쮿 Color fading, spotting or other cosmetic items when the belt is otherwise functioning properly. 쮿 Air bags and related electronic control systems Nissan does not authorize any person to create for which are covered by the Powertrain warranty. it any other warranty, obligation or liability in con- nection with this vehicle. 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles in the United States.
DROP IN BEDLINER LIMITED WARRANTY 19 THE WARRANTOR The warrantor of Drop In Bedliners is: Penda Corporation For Customer Assistance: Telephone: Call Penda Warranty Headquarters toll free at 1-866-PENDA-99. A customer service representa- tive is available to process your information from 8 a.m. - 5 p.m. (CST) On-Line: Access the Penda website at www.penda.com, locate the WARRANTY screen and fill in all necessary data
20 BFGOODRICH TIRE LIMITED WARRANTY WHO IS COVERED WHAT IS NOT COVERED WHAT BFGOODRICH WILL DO The original owner of a BFGoodrich Passenger or Light Tires which become unserviceable due to: PASSENGER AND LIGHT TRUCK TIRES Truck tire which bears the BFGoodrich name and com- 쮿 Road hazard injury (e.g., a cut, snag, bruise, impact A tire which becomes unserviceable due to a condition plete DOT identification number. damage, or puncture, whether repairable or not); covered by this limited warranty will be replaced with a 쮿 Incorrect mounting of the tire, tire/wheel imbalance, comparable new BFGoodrich tire, free of charge, when WHAT IS COVERED AND FOR HOW LONG BFGoodrich Passenger and Light Truck tires, used in or improper repair; 2/32nds of an inch (1.6mm) or less of the original tread 쮿 Misapplication, underinflation, overinflation, im- is worn, (or 25% or less, whichever is most beneficial to normal service on the vehicle on which they were origi- nally fitted and in accordance with the maintenance proper maintenance, racing or other abuse; the user) and within 12 months of the date of purchase. 쮿 Uneven or rapid wear which is caused by mechani- Mounting and balancing of tires is included. The cost of recommendations and safety warnings contained in the Owner’s Manual and in the Important Tire Safety Infor- cal irregularity in the vehicle such as wheel misalign- any other service charges and applicable taxes are mation Section of this booklet, are covered by this ment (a measured tread difference of 2/32nds of an payable by the user. limited warranty against defects in workmanship and inch (1.6mm) or more across the tread on the same When more than 2/32nds of an inch of original tread material for the life of the original usable tread, or 6 years tire) resulting in uneven or rapid wear; has been worn (or more than 25%, whichever is most 쮿 Accident, fire, chemical corrosion, tire alteration, or from the date of purchase, whichever comes first. At beneficial to the user) or after 12 months from date of that time, all warranties, express or implied, are termi- vandalism; purchase, the user must pay the cost of a comparable 쮿 Ozone or weather cracking; nated. The usable tread is the original tread down to the new BFGoodrich passenger or light truck replacement 쮿 Flat spotting caused by improper storage or brake- level of the tread wear indicators - 2/32nds of an inch tire on a pro rata basis. The dealer shall determine the (1.6mm) of tread remaining. Date of purchase is docu- lock; charge by multiplying the percentage of the original 쮿 The adding of liquid, solid or gaseous materials other mented by new vehicle registration or tire sales invoice. usable tread worn by the current actual selling price at If no proof of purchase is available, the date of manu- than air, nitrogen, or carbon dioxide (e.g. waterbase the adjustment location or the price on the current facture, as molded on the sidewall, will be used. Re- sealers or balancing substances). BFGoodrich Brand Base Price List, whichever is lower. placement will be made in accordance with the terms This List is based on a predetermined price intended to and conditions described under ⬙What BFGoodrich fairly represent the actual selling price of the tire. The Will Do⬙. cost of mounting, balancing and any other service charges and applicable taxes are payable by the user. (Continued on next page)
BFGOODRICH TIRE LIMITED WARRANTY 21 WHAT THE CONSUMER MUST DO THIS LIMITED WARRANTY APPLIES ONLY IN THE DANGER UNITED STATES AND CANADA. When making a claim under the terms of this limited Disregarding any of the safety precautions and in- warranty, the consumer must present the tire to an CONSUMER RIGHTS structions contained in the Owner’s Manual or the authorized BFGoodrich Dealer. To locate an Authorized THIS LIMITED WARRANTY GIVES YOU SPECIFIC Important Tire Safety Information in this booklet may Tire Dealer, check the yellow pages under “Tire Dealers LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND result in tire failure or explosion causing serious - Retail.” personal injury or death. PROVINCE TO PROVINCE. The vehicle on which the tire was used should be SAFETY MAINTENANCE INFORMATION available for inspection. Read your vehicle owners manual, the information on It is essential that you read and understand the safety the sidewall of your tires, the vehicle tire information and maintenance recommendations (see Safety Main- placard and the Important Tire Safety Information sec- tenance Information) for your tires. tion of this booklet for essential safety and maintenance information. CONDITIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT PROVIDE THE WARRANTOR COMPENSATION FOR LOSS OF TIME, LOSS OF The warrantor of BFGoodrich Tires is Michelin North USE OF VEHICLE, INCONVENIENCE, INCIDENTAL, America, Inc. 1 Parkway South, P.O. Box 19001, OR CONSEQUENTIAL DAMAGE. Greenville, South Carolina 29602-9001. TIRES PRESENTED FOR CLAIM REMAIN THE For Consumer Assistance, Please Call Toll Free: PROPERTY OF THE CONSUMER AND 1-877-788-8899 (U.S.) BFGOODRICH BRAND ACCEPTS NO RESPONSI- 1-888-871-6666 (Canada) BILITY FOR LOSS OF, OR DAMAGE TO, TIRES www.bfgoodrichtires.com (U.S.) www.bfgoodrich.ca (Canada) WHICH ARE IN THE CUSTODY OR CONTROL OF A Or Write: BFGOODRICH TIRE DEALER FOR THE PURPOSE Consumer Care OF INSPECTION FOR WARRANTY ADJUSTMENT. IN P.O. Box 19026, Greenville, SC 29602-9026 THE EVENT OF A DISPUTED CLAIM, THE CON- SUMER MUST MAKE THE TIRE AVAILABLE FOR FURTHER INSPECTION. NO BFGOODRICH REPRESENTATIVE, EMPLOYEE OR DEALER HAS THE AUTHORITY TO MAKE OR IMPLY ANY REPRESENTATION, PROMISE OR AGREEMENT, WHICH IN ANY WAY VARIES THE TERMS OF THIS WARRANTY.
22 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY ORIGINAL EQUIPMENT PASSENGER WHAT THE WARRANTY DOES NOT 2. Rapid tread wear or wear-out. Original equipment AND LIGHT TRUCK TIRES INCLUDING COVER tires have no mileage warranty. RFT TIRES WITH RUN-FLAT This Limited Warranty does not cover the following: 3. Weather/ozone cracking after 4 years from date of TECHNOLOGY ELIGIBILITY tire manufacture. 1. Tire damage or irregular wear due to: This Limited Warranty covers BRIDGESTONE and 4. Ride disturbance or vibration after 1/32 inch A. Road hazards, including, without limitation: (0.8 mm) of tread wear use. FIRESTONE brand passenger and light truck tires, in- cluding RFT and temporary spare tires, originally in- Puncture, cut, impact break, stone drill, bruise, 5. Tires with sealant, balance, or other filler material stalled by the vehicle manufacturer on a new vehicle. bulge, snag, etc. that was not originally applied or inserted by the tire You are covered under the terms of this Limited War- B. Improper use or operation, including, with- manufacturer. ranty if the tire was produced after July 4, 2004 (DOT out limitation: Improper inflation pressure, over- 6. Tires used in commercial service. serial 2704 or later) and has been used only on the loading, tire/wheel spinning, use of an improper 7. Tires purchased and normally used outside the vehicle on which it was originally installed in non- wheel, tire chain damage, misuse, misapplica- United States and Canada. commercial service. tion, negligence, tire alteration, or for racing or 8. The cost of applicable federal, state, and local competition purposes. WHAT IS WARRANTED AND FOR HOW taxes. LONG C. Insufficient or improper maintenance, in- 9. Failure to follow any of the safety and maintenance cluding, without limitation: Failure to rotate tires recommendations or warnings contained in this Before wearing down to 2/32 inch (1.6 mm) remaining as recommended in this manual, wheel mis- manual. original tread depth (i.e. worn down to the top of the alignment, worn suspension components, im- built-in indicators in the tread grooves) and within This Limited Warranty is in addition to and/or may be 6 years from the date of purchase (proof of purchase proper tire mounting or demounting, tire/wheel limited by any other applicable written warranty you may date required; without proof of purchase date, then assembly imbalance, or other vehicle condi- have received concerning special tires or situations. within 6 years from the date of tire manufacture), for any tions, defects, or characteristics. reason other than those excluded in the section entitled D. Contamination or degradation by petro- REPLACEMENT PRICE “What This Limited Warranty Does Not Cover,” any leum products or other chemicals, fire or other Radial passenger and light truck tires adjusted under eligible tire that becomes unusable for any reason within externally generated heat, or water or other this Limited Warranty will be replaced free of charge the manufacturer’s control will be replaced with an material trapped inside the tire during mounting during the first 25% of tread wear or within 12 months equivalent new tire on the basis set forth in this Limited or inflation. from the date of purchase (proof of purchase date Warranty. required; without proof of purchase date, then within E. Improper repair. Improper repair voids this Limited Warranty. 12 months from the date of tire manufacture), which- ever occurs first. During the free replacement period, F. For RFT tires only, improper run-flat or mounting and balancing are included free of charge. low tire pressure operation, including, with- (Continued on next page) out limitation: Exceeding speed, distance, or other run-flat/lowpressure operation limitations.
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