Seniors Directory 2017-2019 - Positive Ageing - NSW Government
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Wingecarribee Shire
Seniors
Directory
2017-2019
Positive Ageing
www.wsc.nsw.gov.au
DEMENTIA
CAUSES
PROBLEMS
WITH MEMORY
THAT DOESN’T MEAN
WE SHOULD
FORGET ABOUT IT DEMENTIA ADVISORY SERVICE:
WINGECARRIBEE
For information and support for people living
with dementia and their families, contact:
Alzheimer’s Australia NSW
Suite 1, Queen Street Centre, Queen Street
Moss Vale, NSW | T: 02 4869 5651
E: NSW.wingecarribee@alzheimers.org.au
CONTENTS
MESSAGE FROM THE MAYOR 2 COMMUNITY HEALTH SERVICES 22
FREECALL 2 COMMUNITY SUPPORT 24
Community Centres
Teletypwriter (TTY) 2
Counselling and Support Services
EMERGENCY SERVICES 3 DEMENTIA SERVICES 27
000 GOVERNMENT SERVICES 28
IMPORTANT NUMBERS 3 HEALTH SERVICES 29
Fire Services and Information Hospitals
Poisons Information Centre Bereavement Services
Breastscreen NSW
Police Reporting Services
Diabetes Educator
SES - State Emergency Service
Dietitians
Wires Wildlife Rescue Service
Hearing Services
LOCAL EMERGENCY SERVICES 4 Occupational Therapists
Fire Optometrists
Police Physiotherapists
SES - State Emergency Service Podiatrists
Transitional Aged Care Program
CONNECTING WITH COUNCIL 5
Business and After Hours LEGAL SERVICES 33
Councillors SENIORS INFORMATION 34
Cemeteries SENIORS LIVING 36
Companion Animals Independent Living
Council Managed Halls Residential Care
Environment Other Housing Options
Libraries
LEISURE AND SOCIAL 38
Public Toilets ACTIVITIES
Rates Arts and Culture
Resource Recovery Centre Clubs and Associations
Services for Seniors Exercise
Swimming Pools Interests and Activities
Wi-Fi Lifelong Learning
Technology
LOCAL MEMBERS 13
Federal
SUPPORT SERVICES
State AND GROUPS 54
TRANSPORT 57
AGED CARE SERVICES 14 Bus
My Aged Care
Community Transport
Home Care Packages
Taxis
Carer Support
Trains
Equipment
Food Services VETERANS SERVICES 59
Home Support and Personal Care VOLUNTEERING 61
Lawn Mowing and Maintenance INDEX 62
Respite
Social Support
1
Freecall and Local-Call Numbers thinning vegetation around the home
MESSAGE FROM 1800 numbers are also known as Freecall EMERGENCY removing leaf and tree debris
THE MAYOR
or Toll-Free numbers and they are FREE
from any fixed line phone anywhere in SERVICES trimming branches that are close
to the home
Australia. If you, the caller, are using a
mowing or slashing long grass.
mobile phone you will pay a rate that is
It gives me great pleasure to present to you the determined by your mobile service provider.
If your emergency is life
2017-19 edition of the Positive Ageing Seniors
Directory. 1300 numbers are sometimes known as
threatening call 000 (triple zero) FIRE AND RESCUE NSW
Local-Call numbers and are charged at Tell the Operator what you need Website: www.fire.nsw.gov.au
Since its inception almost 20 years ago, this
directory has grown to become the must have the normal local call fee from any fixed Police - Fire - Ambulance
handbook for our Shire's seniors, carers and line phone anywhere in Australia. If you,
aged care providers. POISONS INFORMATION
the caller, are using a mobile phone you
will pay a rate that is determined by your HOTLINE
This edition includes an ever-increasing
range of vital activities and services including mobile service provider. Telephone: 13 11 26
contacts for government departments and its IMPORTANT Website: www.poisonsinfo.nsw.gov.au
agencies, transport, health and community Teletypwriter (TTY)
services including social and recreational
activities. TTY stands for Telephone Teletypewriter. NUMBERS FLOODS AND STORMS
A TTY is a special telephone that lets
It also includes a section on volunteering
people who are Deaf or have a hearing or
Need emergency help in floods and
which helps enrich the lives of the participants
and the greater community. speech impairment communicate using storms?
the telephone line. The TTY has a small
FIRE SERVICES AND Call the SES
I believe this directory provides a number of
key benefits. Not only does it provide essential screen and a keyboard. When calling INFORMATION Telephone: 132 500
contact information for our Shire's elderly, but someone else with a TTY, the Deaf person Website: www.ses.nsw.gov.au
it also encourages and provides opportunities types what they want to say, and then
BUSHFIRE INFORMATION LINE
for them to stay connected to their community. This is the number to call if you need the
reads what the other person types back. Call the NSW Rural Fire Service
assistance of the State Emergency Service
Importantly, as more seniors embrace digital Deaf people also use their TTY to call
Telephone: 1800 679 737
technologies, this edition can now also be
in non-life threatening emergency situations
anyone who has a regular phone, by using Website: www.rfs.nsw.gov.au during floods and storms.
viewed online at www.wsc.nsw.gov.au/seniors.
the National Relay Service. The National
Hard copies are available at Council's Moss
Relay Service is also used by hearing
Vale Civic Centre, local libraries, pharmacies,
people, including businesses, to contact
AIDER POLICE REPORTING
doctor's surgeries, clubs and community
organisations. Deaf people. Telephone: 8741 4955 SERVICES
Email: aider@rfs.nsw.gov.au
Whilst every effort is made to ensure the
accuracy of the information contained within The AIDER (Assist Infirm, Disabled and CRIME STOPPERS
these pages, I remind community groups and Elderly Residents) program is a free, one- You can contact Crime Stoppers using one
organisations to advise Council's Community
Development team of any amendments, should off service which supports some of our of the following methods:
circumstances change. most at-risk community members. Postal: Crime Stoppers
Only with the continued support of our The program helps people live more safely PO Box 3427
community will this invaluable resource and confidently in their home in areas
continue to grow. TUGGERAH NSW 2259
where bush fires may start.
Telephone: 1800 333 000
In closing I would like to thank all contributors The AIDER program is designed for
who assisted in the production of this year's Email: csu@police.nsw.gov.au
people who have limited domestic support
directory. The Seniors Community Reference Website:
Group deserves special mention for their role available from family, relatives, friends or www.police.nsw.gov.au/contact_us
in editing and distributing this issue.
other services. This could include older Crime Stoppers operates 24hrs a day, 7
Positive Ageing demonstrates that together our people, people living with a disability, days a week and allows members of the
initiatives are helping to make our Shire a more and people who are already receiving
inclusive and senior-friendly community. community to anonymously report criminal
community assistance and services. Their or suspicious behaviour or activity.
property must also be on bush fire prone
Councillor Ken Halstead Your information may be the vital missing
land. AIDER services can include:
Wingecarribee Shire Mayor clearing gutters
piece the Police need to solve a crime.
2 3
POLICE FORCE COMMUNITY SES - STATE EMERGENCY Robertson Police Station COUNCILLORS
PORTAL SERVICE Hoddle St, ROBERTSON 2577
Clr Grahame Andrews
Telephone: 4885 1244
www.police.nsw.gov.au/community_portal Need emergency help in floods and storms? c/- PO Box 141
NOT open 24 hours MOSS VALE 2577
A new online reporting system which is easy Call the SES
to use, confidential and always secure. Council Mobile: 0438 337 679
Telephone: 132 500 Southern Highlands Police Centre
Registered community members can now Email:
(Moss Vale Police Station) grahame.andrews@wsc.nsw.gov.au
create online reports where no emergency Website: www.ses.nsw.gov.au
Elizabeth St, MOSS VALE 2577
exists for lost property, intentional damage This is the number to call if you need the Telephone: TBC when opened
or graffiti and theft. Over time additional assistance of the State Emergency Service Clr Duncan Gair
in non-life threatening emergency situations PO Box 904
reports will become available.
You need to create a MyService NSW during floods and storms.
STATE EMERGENCY MOSS VALE 2577
Council Mobile: 0409 039 731
account with Service NSW then link with SERVICE - SES
Email: duncan.gair@wsc.nsw.gov.au
NSW Police Force. General Enquiries
WIRES – WILDLIFE Cnr Priestley & Etheridge Streets
Clr Ken Halstead
POLICE ASSISTANCE LINE – PAL INFORMATION AND RESCUE MITTAGONG 2575
Mayor - elected September 2016
Telephone: 13 14 44 SERVICES Telephone: 4871 2433 c/- PO Box 141
24 hours a day, 7 days a week. MOSS VALE 2577
Telephone: 1300 094 737
If you are a victim of a crime, other than Council Mobile: 0498 119 788
Website: www.wires.org.au
life threatening or time critical emergency Email: ken.halstead@wsc.nsw.gov.au
For local activities, workshops and events
situations, you should contact the Police
Assistance Line.
www.wires.org.au/branch/Wingecarribee
If you have found a sick, injured or orphaned
CONNECTING WITH
Clr Graham McLaughlin
Phoning 131 444 allows you to report
crime over the phone. Once your report
native animal in NSW please phone WIRES COUNCIL 16 Merilbah Road
Wildlife Rescue Line or fill in the report a BOWRAL 2576
is completed by a customer service
rescue form on the website. Council Mobile: 0408 244 915
representative, your information is
immediately available to your local police. BUSINESS AND AFTER Email:
graham.mclaughlin@wsc.nsw.gov.au
HOURS
Types of crime you can report to Police
Assistance Line (131 444) include: LOCAL EMERGENCY
In person: Clr Gordon Markwart
Break and Enter
Motor Vehicle/Vessel Theft
SERVICES Civic Centre, Elizabeth Street, C/- PO Box 141
MOSS VALE MOSS VALE 2577
Stealing Council Mobile: 0408 226 945
8.30am to 4.30pm Monday to Friday
Malicious Damage, including Graffiti
Minor Traffic Crashes- where no one
FIRE By mail: Email:
Bowral Station gordon.markwart@wsc.nsw.gov.au
PO Box 141, MOSS VALE 2577
was injured, all parties exchanged
details, no one was under the influence
16 Merrigang St, BOWRAL 2576 Telephone: 4868 0888
Telephone: 4862 1446 Clr Peter Nelson
of alcohol or drugs 8.30am to 4.30pm Monday to Friday
C/- PO Box 141
Lost Property Email: mail@wsc.nsw.gov.au MOSS VALE 2577
When a police response is required, Police POLICE Online: www.wsc.nsw.gov.au Council Mobile: 0408 486 884
Assistance Line (131 444) will arrange for Emergency After Hours: 4868 0888 Email: peter.nelson@wsc.nsw.gov.au
police officers to attend. Bowral Police Station
24 hour contact centre
53 Wingecarribee St, BOWRAL 2576
Police Assistance Line (131 444) can also Clr Ian Scandrett
Telephone: 4862 9299 Stay Informed
assist you with general police inquiries. Deputy Mayor - Elected September 2016
Open 24 hours www.yoursaywingecarribee.com.au
By phoning Police Assistance Line (131 PO Box 120
444), rather than your local police station, www.wsc.nsw.gov.au/newsletters MOSS VALE 2577
Bundanoon Police Station
you are freeing up Police Officers who could Anzac Parade, BUNDANOON 2578 www.facebook.com/ Council Mobile: 0418 296 161
otherwise be on the street actively preventing Telephone: 4883 6044 WingecarribeeShireCouncil Email: ian.scandrett@wsc.nsw.gov.au
and investigating crime in your community. NOT open 24 hours www.twitter.com/WSC_media
4 5
Clr Garry Turland Burrawang Cemetery DOG FRIENDLY PARKS LOST ANIMALS
PO Box 285 Church Street, Burrawang Council provides three dog leash-free If your cat or dog goes missing:
BOWRAL 2576 Moss Vale General Cemetery parks to enable your dog to run freely off Contact Council and provide a description
Council Mobile: 0408 371 759 75 Berrima Road, Moss Vale the lead. of the pet, where and when it was last seen
Email: garry.turland@wsc.nsw.gov.au There are rules that dog owners should be and your contact details.
Penrose General Cemetery
aware of and these are displayed at the You can improve the possibility of your
Victoria Street, Penrose pet's safe return by ensuring your pet's
Clr Larry Whipper parks for your information.
Robertson General Cemetery microchip details are up to date and
PO Box 3141 Leash-free parks:
151 Missingham Parade, Robertson including an alternative contact.
ROBERTSON 2577 Centennial Park, Centennial Road,
Welby General Cemetery Please let Council know if your pet returns
Council Mobile: 0407 932 922 Bowral home of its own accord.
50 Meranie Streets, Welby Alexandra Square, Victoria Street,
Email: larry.whipper@wsc.nsw.gov.au You can contact Council by telephone on
Burradoo Wesleyan/Methodist Mittagong 4868 0888 or by filling in the form on the
Under the Local Government Act 1993, (closed, ash placements only) Seymour Park, Spencer Street, Council website. www.wsc.nsw.gov.au
council elections are held on the second Burradoo Road, Burradoo Moss Vale
Saturday in September every four years. East Kangaloon Cemetery Dogs on leash are permitted in all Council
parks and open spaces. Your dog must be
(closed, ash placements only)
under the effective control of a competent
COUNCIL MANAGED HALLS
1973 Kangaloon Road, East Kangaloon
CEMETERIES Glenquarry Cemetery
person at all times when out in public. Wingecarribee Shire Council has a
Wingecarribee Council maintain and care This means that it must be on a leash and number of community halls available
(closed, ash placements only) under the control of someone capable of
for cemeteries across the Shire. A number for hire throughout the shire that are
of these cemeteries are only partially Tourist Road, Glenquarry restraining it. suitable for a variety of functions such
operational and are considered historic or Myra Vale Cemetery All dogs apart from genuine assistance as family parties, weddings, meetings
closed cemeteries. (existing rights only/ash placements) dogs are not allowed within 10 metres of a and seminars. The majority of halls are
However, Council provides eight Myra Vale Road, Myra Vale children's play area. managed by volunteer committees of
cemeteries across the shire that are still Rowe's Hill Anglican Cemetery Council who are responsible for the care,
fully operational and provide a range of control and hire of the facilities.
bereavement services for the Wingecarribee
(existing rights only/ash placements) LIFETIME REGISTRATION
community. 869 Old South Road, Mittagong As required under the Companion Animals Aboriginal Community & Cultural
Wingecarribee cemeteries are located in a Balmoral (historic cemetery) Act 1998 your dog or cat should be Centre
variety of locations form natural bushland Bolans Rd, Balmoral lifetime registered by the time it turns 1a Rainbow Road, MITTAGONG 2575
to open farmland and all offer tranquil six months old. If you have an older pet Bowral Memorial Hall
settings to commemorate and celebrate the who is unregistered registration should be
24 Bendooley Street, BOWRAL 2576
life of your loved ones. COMPANION ANIMALS completed immediately.
Canyonleigh Hall
Cemeteries are an important source of local The fee for lifetime registration is a one-
ANIMAL SHELTER off fee which is reduced if your pet is 2230 Canyonleigh Road,
history and are of great heritage significance
to present and future generations. 177 Berrima Road, MOSS VALE 2577 desexed. If you are a pensioner and your CANYONLEIGH 2577
Telephone: 4868 1520 pet is desexed you may claim a pensioner
For further information on the availability, East Bowral Community Centre
discount. Check with Council for the current
pre-need reservations, placement of Located inside the Resource Recovery 71 Boardman Road, BOWRAL 2576
fees.
ashes or memorialisation options please Centre
contact Council on 4868 0888 or download Please inform Council when: Exeter Hall
Opening hours
cemetery information from Council's You change your address 16 Exeter Road, EXETER 2579
website www.wsc.nsw.gov.au Monday to Friday 10am to 4pm
You sell or give away your pet Website: www.exeterhall.org.au
Saturday, Sunday 10am to 12 noon
Closed Public Holidays Your pet goes missing Hill Top Community Centre
PUBLIC CEMETERY LOCATIONS All visitors to the shelter should report to Your pet dies 30 Cumberteen Street, HILL TOP 2575
Berrima General Cemetery the shelter office on arrival. The National Desexing Network has Loseby Park Youth Centre
583 Berrima Road, Berrima veterinarians available who offer discount
desexing to pet owners in genuine financial 2a Park Road, BOWRAL 2576
Bowral General Cemetery Animals For Adoption
View at www.wsc.nsw.gov.au or search need. To find out if you qualify and to Mittagong Community Centre
109 Kangaloon Road, Bowral
Wingecarribee Animal Shelter Facebook contact a NDN vet visit the website at (Senior Citizens)
Bundanoon General Cemetery www.ndn.org.au or telephone 1300 368 992
page to view animals available for 10b Albert Lane, MITTAGONG 2575
Ferndale Road, Bundanoon adoption.
6 7
Mittagong Memorial Hall ENVIRONMENT Local studies collection and family visits Avoca, Balmoral Village, Bundanoon,
1a Bowral Road, MITTAGONG 2575 history resources Burrawang, Canyonleigh, Colo Vale,
The environment of the Southern Highlands Exeter, Hill Top, New Berrima, Penrose,
Find legal answers and drug
Moss Vale Senior Citizens & is truly unique, with rich biodiversity, Robertson, Wingello or Yerrinbool. Visit
information collections
Community Centre complex ecosystems, intricate waterways our website to view the Mobile Library
14 Queen Street, MOSS VALE 2577 and a wide variety of landforms, soils and timetable online, or contact Bowral Library
generous living conditions. The region is Visit our library website: to find out when the Mobile Library will be
New Berrima Community Centre home to over 370 native mammal, reptile
29 Sydney Street, NEW BERRIMA 2577
www.library.wsc.nsw.gov.au or search in your area. You can browse and borrow
and bird species, making it one of the most Wingecarribee Public Libraries on from the collection of items carried, or you
Penrose Hall diverse regions in Australia. We are also Facebook. can request your books online and collect
300 Kareela Road, PENROSE 2579 home to the largest koala population in For library news, catalogue search, request them at your stop. If you request online,
southern NSW. items, renew your library loans, homework please specify your pick up location as
Robertson Community Centre
For more information about this help information and access to online Mobile Library.
1-3 Caalong Street, ROBERTSON 2577 regions environment and some of the databases such as Ancestry.com and more.
Sutton Forest Hall environmental programs run by Council
visit our Website:
LIBRARY LOCATIONS
7414 Illawarra Highway, BOOK CLUB KITS
www.wsc.nsw.gov.au/environment Bowral Central Library
SUTTON FOREST 2577 If you are already a Book Club member or Bendooley Place
Welby Community Hall Would you like to receive regular are considering starting one, the Library can Bendooley Street, BOWRAL 2576
updates from Council's Environment and lend your group a Book Club Kit from our
14 Currockbilly Street, WELBY 2575 Telephone: 1300 266 235
Sustainability Team? Subscribe online for Book Club Kit collection. Visit our website or
Wingello Mechanics Institute our regular environmental newsletter the contact Bowral Library for more information. Opening hours: Monday - Friday
Wingecarribee Web at Conditions apply. 9.30am - 6.30pm
65 Railway Parade, WINGELLO 2579
www.wsc.nsw.gov.au/newsletters Saturday 9.30am - 4pm
Yerrinbool Hall
Regular Annual Environmental Events: BULK LOANS
45 Sunrise Road, YERRINBOOL 2575
Clean Up Australia Day (March) Bulk loans of library materials are available Mittagong Library
Civic Centre Theatrette Household Chemical CleanOut (April) for organisations such as schools and Queen Street, MITTAGONG 2575
68 Elizabeth Street, MOSS VALE 2577 World Environment Week (June) retirement villages. To arrange a bulk Telephone: 1300 266 235
Threatened Species Day (September) loan for your organisation contact Bowral Opening hours: Tuesday, Thursday &
Procedure for Hiring Library. Conditions apply. Friday 10am - 5.30pm
National Tree Day (October)
Council Facilities Wednesday 1pm - 5.30pm
To hire a Council hall, each hirer must fully FRIENDS OF WINGECARRIBEE Saturday 9am - 12pm
complete and sign a User Agreement for
LIBRARIES PUBLIC LIBRARY
Council Facilities and return it to the relevant Join the Friends and be part of an active Moss Vale Library
booking officer, together with copies of WINGECARRIBEE PUBLIC and friendly group of library supporters. Civic Centre
appropriate insurances, risk management The Friends hold many interesting functions Elizabeth Street, MOSS VALE 2577
and event planning information. Please note LIBRARIES throughout the year, including author talks, Telephone: 1300 266 235
that your booking will only be confirmed Join your local library! It's for everyone and and social occasions.
free to residents of Wingecarribee Shire. Opening hours: Tuesday, Thursday &
upon receipt of all relevant documentation
Library Services include: Friday 10am - 5.30pm
and the bond deposit. User Agreements for
Council Facilities are available from each Book loans- fiction and non-fiction, HOME LIBRARY SERVICE Wednesday 1pm - 5.30pm
individual Booking Officer. large print, audio books, The Home Loans service is a fortnightly Saturday 9am -12pm
magazines, DVDs and music CDs service delivering items specifically chosen
To obtain contact details for the current (adult, young adult and junior) for aged or unwell residents who cannot
access a library service point. If you would Mobile Library
booking officer for each hall: Young adult and HSC collections
like to find out more about this service Telephone: 0417 699 641
Telephone: 4868 0888 eBooks and eAudio downloads
Website: www.wsc.nsw.gov.au/halls please contact Bowral Library to see if you
available from the library website.
are eligible. Conditions apply.
Free Wi-Fi
There are also a few halls that are not
Free library member access to
managed by Council or a Volunteer
public internet and word OUTREACH SERVICE
Committee of Council, and are noted Our Mobile Library services library patrons
processing computers
'not managed by Council' on the council living in the outlying towns and villages
website. Contact details for these halls are Preschool and baby story times
of the Shire. On a fortnightly rotation on
also listed. School Holiday activities Tuesday and Thursday, the Mobile Library
8 9
PUBLIC TOILETS Burrawang RATES MISSED BIN HOTLINE
Burrawang Oval, Church Street (24/7)
ACCESSIBLE PUBLIC TOILETS Burrawang School of Arts, Hoddle Street Are Pensioners entitled to a rebate?
Telephone: 1300 133 969
MLAK stands for Master Locksmiths' Access
(24/7) You may be eligible for a rebate if you REVIVA CENTRE
Key. The MLAK is a master key that fits into
specially designed locks allowing 24 hour have been issued with a Pensioner 177 Berrima Road, MOSS VALE 2577
a day access to Council's accessible public Exeter Concession Card from Centrelink, the
Exeter Oval, Cnr Sutton Forest & Exeter
Telephone: 4869 1925
toilets. Eligible people can obtain a key that Department of Veterans Affairs or a Gold
Open 7 days a week 8.30am - 3pm
opens all accessible public toilets displaying Roads (24/7) Card stamped with either EDA or TPI and
the MLAK symbol. MLAK keys are available you haven't previously claimed. Closed on Public Holidays
from Wingecarribee Shire Council on You must also own and reside at the The Reviva Centre is operated by Resource
Mittagong
payment of a refundable $10.00 deposit property for which you are claiming. Recovery Australia and sells all sorts of
Lake Alexandra, Reserve Park (A)(D)
and evidence that you have a disability, Should you wish to apply for a pensioner items that have been salvaged from the
(MLAK)
for example, an RTA parking authority or a rebate, application forms are available on waste stream or discarded directly. It is
Mittagong Oval, Old Hume Highway (24/7)
letter from your doctor. Council's website at located inside the Resource Recovery
Winifred West Park, Main Street (A)(D)
(MLAK) www.wsc.nsw.gov.au, the Civic Centre, Centre.
(A) Accessible Welcome Centre, Old Hume Highway (A) or by contacting our Revenue Team on A wide range of items are available,
(9am-5pm Mon-Fri, 9am-4pm weekends 4868 0888. including refurbished computers, furniture,
(D) Daylight hours or as
listed. and public holidays) Note: Council allows eligible pensioners to sporting equipment, books, magazines,
pay their rates in full by 31 May (due date clothing and more.
(24/7) Open 24 hours
of the fourth instalment) without incurring
(MLAK) Master Locksmith Moss Vale interest. WASTE EDUCATION CENTRE
Association Key Argyle Square, Clarence Street (A)(D)
(MLAK) 177 Berrima Road, MOSS VALE 2577
required after hrs.
Civic Centre, Elizabeth Street (A) Telephone: 4868 0507
(8.30am-4.30pm Mon-Fri) RESOURCE RECOVERY Email: waste.education@wsc.nsw.gov.au
Berrima
Berrima Camping Grounds, Oxley Street
Leighton Gardens, Argyle Street (A)(D) CENTRE Website: www.waste.wsc.nsw.gov.au
(MLAK)
(D) 177 Berrima Road, MOSS VALE 2577 Ever wondered whether something is
Seymour Park, Cnr Spencer & Lovelle
Market Place, Old Hume Highway (A)(D) recyclable or not? The Moss Vale Resource
(MLAK)
Streets (24/7) Telephone: 4868 0555
Email: resource@wsc.nsw.gov.au Recovery Centre now offers FREE
Old Hume Highway, near Oxley Street (D) education sessions on waste, recycling and
Robertson Website: home composting. To find out more contact
Hampden Park, Illawarra Highway (A)(D) www.wsc.nsw.gov.au/waste-recycling
Bowral the Waste Education Officer on the details
(MLAK) Open 7.30am - 4.30pm, 7 days a week
Bradman Oval, Glebe Street (A) above.
(10am-5pm 7 days) Closed on Public Holidays
Centennial Oval, Centennial Road (24/7) Welby Administration Office
Corbett Gardens, Merrigang Street (A)(24/7) Welby Heights Oval, Joadja Street (24/7) 8.30am - 4pm Monday - Friday
Lions Park, Cnr Bowral Street & Moss Vale Closed on Public Holidays
Road (A)(D)(MLAK)
Mt Gibraltar Lookout, Oxley Drive (A)(D)
Wingello
The Resource Recovery Centre is a multi-
SERVICES FOR SENIORS
Bill Reilly Oval, Kareela Road (24/7)
(MLAK) Wingello Hall, Railway Parade (24/7) award winning, modern waste recycling, Ageing and Disability Officer
Oxley Mall Carpark, Wingecarribee Street Other toilet facilities located at sporting collection and transfer facility aiming to Telephone: 4868 0801
(A)(D)(MLAK) venues are only open when competition, facilitate the reduction of the volume of Email: nicola.robson@wsc.nsw.gov.au
training or events are being held. local waste going into landfill.
Council's Community Development
Bundanoon
Ferndale Reserve (A)(24/7) COUNCIL CLEAN UPS Officers provide information on local
Clean-ups occur on set dates each Spring services, programs, activities and
Wingello Road (A)(24/7)
and Autumn for each part of the shire. The resources for older people, their families
Osborn Avenue (A)(24/7)
service must be booked and paid for in and carers.
advance.
Burradoo
Burradoo Apex Park, Moss Vale Road Website:
(24/7) www.wsc.nsw.gov.au/waste-recycling
Eridge Park, Wirreanda Road (A)(D)(MLAK)
10 11
SENIORS ONLINE facilities including a gymnasium, cafe, a lap WI-FI
Council's webpage for Seniors with pool, program and splash pools.
Monday to Friday 6am - 9pm - pool
FREE COUNCIL HOTSPOTS LOCAL MEMBERS
information on: 1. Select Wingecarribee Free Wi-Fi as a
closes at 8pm
Positive Ageing Strategy and wireless connection
Saturday 8am - 6pm - pool closes at FEDERAL MEMBERS
Action Plan 2. Go to your web browser
5pm
Seniors Directory Sunday 9am - 6pm - pool closes at 5pm 3. Accept the Terms and Conditions Federal Member for Hume
Seniors Festival 4. Start browsing! Mr Angus Taylor
Seniors Directory OUTDOOR SWIMMING CENTRES 191 Auburn Street, GOULBURN 2580
Other Events Council operates three outdoor swimming Corbett Gardens in Wingecarribee Street, PO Box 700, GOULBURN 2580
centres over the summer period which Bowral has a free Wi-Fi spot available 7am -
Resources and Links Telephone: 4822 2277
begins in October. 8pm. It covers most of Corbett Gardens, with
www.wsc.nsw.gov.au/seniors a few areas where large trees may interfere Email: angus.taylor.mp@aph.gov.au
If the forecast is greater than 35 degrees, with the signal. The central area between
Bowral Pool will remain open until 7pm. the rotunda and public toilets has the best Website: www.angustaylor.com.au
SENIORS DIRECTORY If the weather is not conducive to coverage.
Information and contact details for older swimming, pools may be closed earlier
than the advertised closing time. Civic Centre in Moss Vale has free Wi-Fi in Federal Member for Whitlam
people for Council services, aged care
On inclement days or where temperatures the Council Chambers, Customer Service Mr Stephen Jones MP
service providers, seniors living, clubs and area, the Theatrette and courtyard. The
associations, social and leisure activities. fall below 18 degrees, Bundanoon Pool 2/1 Bong Bong Road, DAPTO 2530
hotspot is available 7am - 8pm although
The Seniors Directory is available will be closed from 9am and signage will access to the building is limited to Council PO Box 864, DAPTO 2530
be provided to advise that the pool has
from Council, Libraries, Aged Care business hours and special events. Telephone: 4262 6122
Service Providers, Doctors and Health been closed due to inclement weather and
Bowral Swimming Centre and the Moss Public Libraries at Bowral, Mittagong and Email: stephen.jones.mp@aph.gov.au
Services, Chemists, Seniors Clubs and
Organisations. The publication can also be Vale War Memorial Aquatic Centre will Moss Vale have free Wi-Fi hotspots. Coverage Website: www.stephenjones.org.au
viewed online at remain open. is excellent within the libraries with some
coverage outside the buildings. The hotspots
www.wsc.nsw.gov.au/seniors are available 7am - 8pm outside the libraries STATE MEMBERS
Bowral and inside the libraries during library hours.
Monday to Friday 6am - 6pm
SENIORS FESTIVAL Saturday 8.30am - 6pm Information Centre in Mittagong has a free State Member for Goulburn
A festival of Council and community Wi-Fi hotspot available 7am - 8pm. Wi-Fi is Pru Goward MP
Sunday 9.30am - 6pm
activities and events held over ten days in available in the Centre, around the Centre and
167-169 Auburn St, Goulburn 2580
March or April each year to thank, celebrate Public Holidays 10am - 5pm in most of the carpark.
and recognise seniors for the role they play PO Box 168, GOULBURN 2580
and the contributions they make to the local Bundanoon Telephone: 4822 6444
community. Seniors Festival information Monday 6am - 8am and 3pm - 6pm Email:
can be viewed online at
Tuesday 3pm - 6pm Goulburn@parliament.nsw.gov.au
www.wsc.nsw.gov.au/seniors
Wednesday 6am - 8am and 3pm - 6pm Website: www.prugoward.com.au
Thursday 3pm - 6pm
SWIMMING POOLS Friday 3pm - 6pm
State Member for Wollondilly
Saturday and Sunday 10am - 5pm
Mr Jai Rowell MP
INDOOR AQUATIC CENTRE Public Holidays 10am - 5pm
Shop 1, 117 Rememberance Drive,
School Holidays 6am - 6pm Mon and
Moss Vale War Memorial Aquatic Centre TAHMOOR 2573
Wed and 10am - 6pm Tues, Thurs, Fri
(Managed by Belgravia Leisure on behalf of
Telephone: 4683 2622
Council)
Kirkham Street Mittagong Email:
MOSS VALE 2577 Currently Closed wollondilly@parliament.nsw.gov.au
Telephone: 4868 1967
Website: www.mvaquatic.com.au All pools are heated to 24 degrees.
A year-round aquatic and fitness centre in
Moss Vale is available for community use.
Open 7 days a week with its state of the art
12 13
If you are eligible, you are expected to for as long as you can. The Australian in a supported environment where help is
AGED CARE contribute to the cost of your care, where
your personal circumstances allow.
Government provides a subsidy to an
approved home care provider towards
available 24 hours a day. You may need
help because of an illness, a disability, an
SERVICES You may also need a formal income a package of care, services and case
management to meet your individual needs.
emergency or because the needs of your
family, friends or carer.
assessment by the Department of Human
Services before you can receive services. There are four levels of home care Residential aged care can be offered as
MY AGED CARE You will need to discuss and agree to
package through the program. These are either permanent or short-term care. Short-
structured to address the level of care you term care in an aged care home is called
My Aged Care is an Australian Government any fees and charges with your service need, with level one providing services residential respite care. See page 37.
website and phone line to help you find out provider before you receive services. to meet basic care needs and level four If you or the person you care for needs
what aged care services may be available You may be eligible to receive services providing support for high level care needs. less care than that offered by aged
to help you. such as: care residential homes you may wish to
Telephone: 1800 200 422 The types of services you can access under consider independent living or a retirement
Monday to Friday - 8am to 8pm HELP AT HOME a home care package include, but are not village. See page 36.
Saturday - 10am to 2pm limited to: Aged care homes are owned and run by
Closed on Sundays and Public Holidays My Aged Care can help you access support Personal services people who are approved by the Australian
Website: www.myagedcare.gov.au in your home and daily life to help you Government to care for you.
Nutrition, hydration, meal preparation
manage better at home and improve your
and diet
wellbeing. You may be eligible to receive
either individual services or a tailored Continence management END OF LIFE CARE AT HOME
If you have a hearing or speech impairment
you can access help through the National package of services such as: Mobility and dexterity
If you are caring form someone who is
Relay Service on Nursing, allied health and other clinical
Personal care like help with getting nearing the end of their life, there is help and
Freecall: 1800 555 677 and ask for services
dressed support available during this difficult time.
1800 200 422 Transport and personal assistance
If you need an interpreter you can Transport There are a number of aged care services
Management of skin integrity. that may help a person to stay in the
access help through the Translating and Simple modifications to your home,
Interpreting Service on like hand rails or ramps comfort of their own home.
All home care packages must be provided
Freecall: 131 450 and ask for 1800 200 422 Nursing, physiotherapy and other care
on a consumer directed care basis. Which GETTING STARTED
You may be eligible for aged care services Meals means your provider will work with you to Step 1. Find out about what services are
if you are an older person, 65 years or
Household jobs like cleaning or identify a home care package and services available
older or 50 years or older and identify as an
gardening to meet your needs so you can live a more Help at home
Aboriginal or Torres Strait Islander and you:
Equipment like walking frames active and independent life. Short-term help
Need assistance to complete everyday
Care in an aged care home
tasks Social activities.
Are a person with special needs SHORT-TERM HELP
Step 2. Call on 1800 200 422
Have an illness or dementia These are provided through different types Short-term care services are available in You will be asked questions over the
Need short-term assistance to help of government funded aged care: the home or in an aged care home setting. phone to help work out your needs and
restore your health. care arrangements - this takes at least
After-hospital care also known as
ten minutes. You will need your Medicare
Eligibility is determined through an aged
Entry-level support at home transition care is available if you are
card. If you are calling for someone else,
recovering from an accident or illness,
care assessment. The Commonwealth Home Support they will need to give their consent.
including after a hospital stay.
Programme (CHSP) is an entry level Step 3. Have a face to face assessment
There are two types of assessments: program for older people who need some Short-term restorative care if you have
A basic assessment with a member of had a setback and want to get your My Aged Care may arrange for a trained
help with daily tasks to live independently
the Regional Assessment Service (RAS) independence back. assessor to come to your home.
at home.
for entry level support at home Ongoing or short term care and support Respite care is for when you or your carer With your consent they will assess your
A comprehensive assessment with a services through the CHSP including planned needs a break. care needs and eligibility for services and
member of an Aged Care Assessment respite, help with housework, personal care, work with you to develop a support plan
Team (ACAT) for more complex support meals and food preparation, transport, which addresses your needs, goals and
at home. shopping, allied health and social support. CARE IN AN AGED CARE HOME preferences.
Residential aged care is for older people Someone else can be with you during this
More complex support at home who for a variety of reasons can no longer visit.
There is no cost for your assessment to live at home. If you find you need ongoing
determine if you are eligible. The Home Care Packages Program helps help with day-to-day tasks or health care,
you live independently in your own home a residential aged care home lets you live
14 15Step 4. Find out about costs HAMMONDCARE ONE DOOR MENTAL HEALTH
My Aged Care and service providers can Telephone: 1800 826 166
CARERS NSW CARER SERVICES
give you information about costs. You will Level 18, 24 Campbell Street, Suite 3, The Queen Street Centre
Email: ltaylor@hammond.com.au SYDNEY 2000 Queen Street, MOSS VALE 2577
be told if you need a financial assessment.
Website: PO Box 20156, WORLD SQUARE 2002 PO Box 984 MOSS VALE 2577
Step 5. Choose services
www.hammondcareathome.com.au Telephone: 9280 4744 Telephone: 4868 2755
The service finders on the My Aged Care
Carer Line: 1800 242 636 Email: wendy.den@onedoor.org.au
website can help you locate and compare
some services in your area once you know HARBISONCARE Email: contact@carersnsw.org.au Website: www.onedoor.org.au/
Website: www.carersnsw.org.au services/carer-services
which type of care you are eligible for. Burradoo: 2 Charlotte Street,
Peak organisation for people who care Provides free information, education,
Your assessor and My Aged Care can also BURRADOO 2576 for a family member or friend with a advocacy and support for those who care
help you find a service provider in your Moss Vale: 36 Yarrawa Road, disability, mental illness, drug or alcohol about someone with a mental illness.
local area that meets your needs. MOSS VALE 2577 dependency, chronic condition, terminal
PO Box 349, BOWRAL 2576 illness or who are frail. Providing a range SOUTH WEST SYDNEY LOCAL
HOME CARE PACKAGES Telephone: 4868 6200 of information and programs for carers HEALTH DISTRICT CARERS
including counselling and emotional PROGRAM
ANGLICARE AT HOME Email: admin@harbisoncare.org.au support, referrals to support services and Camden Hospital
Telephone: 1300 111 278 Website: www.harbisoncare.org.au advice on issues affecting carers. The PO Box 99, CAMDEN 2570
range of specialised programs includes the
Website: www.arv.org.au National Carer Counselling Program, the Telephone: 4654 6481 or 4654 6265
INTERCHANGE AUSTRALIA Older Parent Carer Program and the Email:
ANTHEM CARE AT HOME 3 Forest Lane, BOWRAL 2576 Better Start Program. carersprogramwz@sswahs.nsw.gov.au
25 Retford Road, BOWRAL 2576 PO Box 1284, BOWRAL 2576 Website: www.ssslhd.nsw.gov.au/carers
Telephone: 4862 8500 Telephone: 4868 6688 Work with hospital and community health
Email: info@anthemcare.com.au COMMONWEALTH RESPITE AND staff to recognise the practical needs of
Freecall: 1300 112 334 CARELINK CENTRE (CRCC)
Website: www.anthemcare.com.au Email: info@interchangeau.org carers and respond in a carer friendly
South West Sydney
manner. Website information has resources
Website: www.interchangeau.org 40 Cumberland Street,
AUSTRALIAN UNITY HOME & CABRAMATTA 2166 and tips to help carers in their supporting
COMMUNITY CARE SERVICES Freecall: 1800 052 222
role and with their own health and
Suite 7, 44 - 48 Bowral St, LIVING CARE HOME CARE wellbeing, promotion of the local calendar
Email: southwestcrcc@anglicare.org.au of events and local education for carers.
BOWRAL 2576 SERVICES WINGECARRIBEE CRCC assists people to remain living at
PO Box 2719, BOWRAL 2576 42 Brewster Street, MITTAGONG 2575 home and provides free information and
Telephone: 1300 747 630 Telephone: 4860 1501 referrals to a range of community support
Email: kturner@australianunity.com.au Email: lchcs.wcb@livingcare.org.au
services such as aged care services,
disability services and carer support
EQUIPMENT
Website: www.australianunity.com.au Website: www.livingcare.org.au services. The Centre can also coordinate AXIS MEDICAL AND
access to respite services for carers in
BCD COMMUNITY CARE their local areas by arranging short term REHABILITATION
Suite 2, 69-71 Main Street, and emergency respite, including booking 2 Oxleys Hill Road, BOWRAL 2576
(opposite Bowral Bricks)
MITTAGONG 2575 CARER SUPPORT in residential aged care facilities. The
Centre can refer to ongoing services if PO Box 1947, BOWRAL 2576
Telephone: 4871 1544
CARER GATEWAY applicable. Telephone: 4862 3444
Email: bronwyn@bcdcc.com.au Telephone: 1800 422 737 Local Call: 1300 886 744
Website: www.bcdcc.com.au Website: www.carergateway.gov.au MDS COMMUNITY CARE
CARER COORDINATION Email: info@axismedical.com.au
A great place to start for support and
BAPTIST CARE SERVICE services. Carer Gateway is a national online SERVICE Website: www.axismedical.com.au
and phone service that provides practical Telephone: 4621 8400 Sales, hire and service of scooters,
Telephone: 1300 275 227 or
information and resources to support Email: carers@mdservices.com.au wheelchairs, walkers, living aids, beds,
02 9023 2500
carers. The interactive service finder helps patient aids and stair lifts.
Email: ask@baptistcare.org.au Website: www.mdservices.com.au
carers connect to local support services. Providing counselling, advocacy, support,
Website: www.baptistcare.org.au For support and advice Monday to Friday information and referral, training and
8am to 6pm. education for people caring for someone
with a disability, frail age or dementia. The
Social Media Officer offers carers training
and support in the use of internet and
social media.
16 17BAPTISTCARE CARECALL FOOD SERVICES BAPTIST CARE SERVICE Domestic Assistance: Provides support
EMERGENCY RESPONSE LocalCall: 1300 275 227 or with necessary domestic tasks, including
SERVICE WINGECARRIBEE FOOD Telephone: 9023 2500 cleaning, dishwashing, changing and re-
making beds, laundry and essential ironing.
157 Balaclava Road, MAQUARIE PARK SERVICES CO-OP Email: ask@baptistcare.org.au
The program supports people to remain
2113 Meals on Wheels Website: www.baptistcare.org.au living independently in the community and
The Queen Street Centre
Freecall: 1300 130 100 to avoid premature entry into residential
Queen Street, MOSS VALE 2577
Email: carecall@baptistcare.org.au PO Box 73, MOSS VALE 2577
BCD COMMUNITY CARE care through maintaining a safe, healthy
Website: www.baptistcare.org.au/our- Suite 2, 69-71 Main Street, and secure living environment.
Telephone: 4869 4032 MITTAGONG 2575
services/home-services/carecall/
Provides immediate and vital care through
Mobile: 0473 390 464 Telephone: 4871 1544 Personal Care: Provides assistance with
the 24/7 emergency monitoring response Email: wfsco-op@acenet.com.au Email: bronwyn@bcdcc.com.au daily self-care tasks to enable people to
service, enhancing the independence of Website: www.wfscoop.org.au maintain appropriate standards of hygiene
Website: www.bcdcc.com.au and grooming. The program supports
clients and the peace of mind of clients' A Meals on Wheels service that cooks in Comprehensive range of services 24 hours
loved ones. our Moss Vale kitchen and delivers fresh, people to remain living independently in the
a day, 7 days a week, including personal community and to avoid premature entry
nutritious meals, either chilled or frozen, care, respite care, post-operative care,
directly to the client's home or available into residential care.
ENABLE NSW palliative care, companionship, social
Locked Bag 5270, PARRAMATTA 2124 for collection from our kitchens. A flexible support, shopping, domestic assistance,
food service that is able to tailor menus Social Support: Provided either within
Freecall: 1800 362 253 dementia care, transport and meal the home environment or while accessing
and meal packages to individual clients' preparation.
Email: enable@health.nsw.gov.au needs and preferences. Delivers Monday, the local community. The service meets
Website: Wednesday and Friday. the person's need for social contact
INTERCHANGE AUSTRALIA and companionship, thereby enabling
www.enable.health.nsw.gov.au 3 Forest Lane, BOWRAL 2576
Assists eligible residents of NSW who them to increase their participation in
PO Box 1284, BOWRAL 2576
have a life-long or long-term disability to HOME SUPPORT AND Telephone: 4868 6688
community life. The program supports
live and participate within their community people to remain living independently in the
by providing appropriate equipment, aids,
PERSONAL CARE Freecall: 1300 112 334 community and to avoid premature entry
continence supplies and appliances. ANTHEM CARE AT HOME Email: info@interchangeau.org into residential care.
INS LIFEGUARD 25 Retford Road, BOWRAL 2576 Website: www.interchangeau.org
Telephone: 4862 8500 Community Options: The program offers
Freecall: 1800 636 226 Email: info@anthemcare.com.au LIVING CARE HOME CARE
person centred case management and
Email: lifeguard@theinsgroup.com.au Website: www.anthemcare.com.au SERVICES WINGECARRIBEE
brokerage services to assist people
Website: www.theinsgroup.com.au/ins- Provides all services 24 hours a day 7 42 Brewster Street, MITTAGONG 2575
days a week. Personal care, respite, with complex care needs. The program
lifeguard supports people to remain living
With the press of a button, you are in companionship, dementia care, transport, Telephone: 4860 1501
meals. independently in the community and to
contact with a nurse 24 hours a day, 7 days avoid premature entry into residential Email: lchcs.wcb@livingcare.org.au
a week. Whatever assistance you require, AUSTRALIAN UNITY HOME care. Eligibility is for people with a Website: www.livingcare.org.au
whether that means calling a neighbour, SERVICES disability across the age range, frail older
friend or family member, or sending Living Care enables you to choose from
Suite 7, 44 - 48 Bowral St, people and their carers. ComPacks: a range of care and services provided in
emergency services. BOWRAL 2576 Provides a case-managed package of the comfort of your own home, throughout
PO Box 2719, BOWRAL 2576 care for up to six weeks following referral the Wingecarribee region. Our staff
VITALCALL Telephone: 1300 747 630 from a public hospital. The package understands you value your independence,
ensures people can return home safely and will support you so that you can
Local Call: 1300 360 808 Email: kturner@australianunity.com.au
with appropriate care in place. Services continue to live an enjoyable life.
Email: Website: www.australianunity.com.au support the person to regain their
customer.service@vitalcall.com.au Provides personal care, respite care and independence, and may include personal
Website: www.vitalcall.com.au domestic assistance to frail aged, people
with a disability and their carers. All the
care, domestic assistance, support with PRESBYTERIAN AGED CARE
Personal monitoring system and emergency shopping, transport, social support and
response service. A light press of your friendly, dependable support you need, Unit 9, 109 Bowral Street
respite. The aim of the program is to
base unit or emergency pendant puts seamlessly coordinated for your continued avoid preventable readmission to hospital. BOWRAL 2576
you in immediate voice contact with the independence at home. Telephone: 9690 9395
emergency response centre - 24 hours a Support with everyday activities, home
day, 365 days a year. nursing, regular cleaning, getting out Email: pacbowral@pcnsw.org.au
and about and programs to improve your Website: www.pacnsw.org.au
wellbeing.
18 19Assistance to support people to continue RESPITE COMMONWEALTH RESPITE AND INTERCHANGE AUSTRALIA
living independently in their own home. CARELINK CENTRE (CRCC) 3 Forest Lane, BOWRAL 2576
Domestic Assistance services which help ANTHEM CARE South West Sydney PO Box 1284, BOWRAL 2576
our clients with household tasks such as 25 Retford Road, BOWRAL 2576 40 Cumberland Street, Telephone: 4868 6688
cleaning, washing and ironing. Telephone: 4862 8500 CABRAMATTA 2166 Email: info@interchangeau.org
Email: info@anthemcare.com.au Freecall: 1800 052 222 Website: www.interchangeau.org
TRANSITIONAL AGED CARE Website: www.anthemcare.com.au Email: southwestcrcc@anglicare.org.au The Interchange respite programs provide
families and unpaid carers with planned,
PROGRAM Residential low, high and dementia respite. CRCC assists people to remain living at
short-term, time limited breaks from their
Berrima Cottage, Bowral Hospital home and provides free information and
usual caring role. Respite is individually
PO Box 268, BOWRAL 2576 AUSTRALIAN HOME & referrals to a range of community support
planned, person centred and flexible,
COMMUNITY CARE SERVICES services such as aged care services,
providing a positive experience for both
Telephone: 4861 0393 Suite 7, 44 - 48 Bowral St, disability services and carer support the carer and the person receiving respite.
Email: BOWRAL 2576 services. The Centre can also coordinate Interchange provides in-home, centre-
simon.radmore@sswahs.nsw.gov.au PO Box 2719, BOWRAL 2576 access to respite services for carers in their based and community access respite
The program can provide up to 12 weeks Telephone: 1300 747 630 local areas by arranging short term and services which are designed to meet
of subsidised therapy and services for emergency respite, including booking in the specific respite needs of the person
Email: kturner@australianunity.com.au
older people as they transition from residential aged care facilities. The Centre and their carer. Respite supports people
Website: www.australianunity.com.au can refer to ongoing services if applicable. to remain living independently in the
hospital to home.
Provides in-home respite care to frail aged, community and supports carers to maintain
people with a disability and their carers. HAMMONDCARE their caring role.
36 Yarrawa Rd, MOSS VALE
LAWN MOWING AND BAPTIST CARE SERVICE PO Box 349, BOWRAL 2576 PRESBYTERIAN AGED CARE
MAINTENANCE Telephone: 1300 275 227 or Telephone: 1800 826 166 Unit 9, 109 Bowral Street
02 9023 2500 Email: ltaylor@hammond.com.au BOWRAL 2576
AUSTRALIAN UNITY HOME & Email: ask@baptistcare.org.au Website: Telephone: 9690 9395
COMMUNITY CARE SERVICES Website: www.baptistcare.org.au www.hammondcareathome.com.au Email: pacbowral@pcnsw.org.au
Suite 7, 44 - 48 Bowral Street Client/carer focused and designed to Flexible In Home Respite services in the Website: www.pacnsw.org.au
BOWRAL 2576 be flexible. It can be in or out of home Wingecarribee Shire. If you are a carer of an older person we
PO Box 2719, BOWRAL 2576 depending on the care recipients needs An independent Christian charity offer both in home and out of home flexible
Telephone: 1300 747 630 and abilities. specialising in dementia and aged care,
respite care to enable you to do those things
Email: kturner@australianunity.com.au palliative care, rehabilitation and older
persons mental health. that are easier to complete on your own.
Website: www.australianunity.com.au BCD COMMUNITY CARE
We offer garden maintenance services Suite 2/71 Main Street,
including: MITTAGONG 2575
HARBISONCARE - BURRADOO SOCIAL SUPPORT
2 Charlotte St, BURRADOO
Social activities edging Telephone: 4871 1544 PO Box 349, BOWRAL 2576 PRESBYTERIAN AGED CARE
hedging Email: bronwyn@bcdcc.com.au Telephone: 4868 6200 Unit 9, 109 Bowral Street
lawn mowing
Website: www.bcdcc.com.au Email: admin@harbisoncare.org.au BOWRAL 2576
planting
Providing companionship and expert Website: www.harbisoncare.org.au Telephone: 9690 9395
pressure cleaning individual care for the client while the Residential low care respite. Email: pacbowral@pcnsw.org.au
pruning client's in-house carer has a medical Website: www.pacnsw.org.au
rubbish removal appointment to attend or requires time off HARBISONCARE - MOSS VALE
weeding. 36 Yarrawa Rd, MOSS VALE Assistance to support people to continue
for a rest, holiday or short break. The care
PO Box 349, BOWRAL 2576 living independently in their own home.
offered in the home to the client ranges
We can also assist with home maintenance Social support program which assists
from preparation of meals and socialising Telephone: 4868 6200 clients to participate in community life by
tasks such as:
changing light bulbs
to personal care, feeding and medication Email: admin@harbisoncare.org.au providing options for social contact.
assistance or prompting. Website: www.harbisoncare.org.au
fixing dripping taps
fising hinges or gates Residential low care respite.
small painting jobs.
20 21Wingecarribee Adult Day Centres emotional issues. Ring for more information present to the Emergency Department at
3 Hansen Street, BOWRAL 2576 COMMUNITY or to make a referral. Bowral Hospital and to the inpatient wards.
The Bowral Community Mental Health
PO Box 1324, BOWRAL 2576 Regional Assessment Services (RAS) is a
Telephone: 4862 1774 HEALTH SERVICES new service that assesses people over the Service has three Consultant Psychiatrists
and provides mental health care 365 days
Email: mail@wadcc.org.au age of 65 years requiring access to entry
level services including: personal nursing of the year from 8.30am to 10pm. After
Website: www.wadcc.org.au 5pm the Mental Health Service can be
care, domestic assistance and meals.
Centre Days: Monday - Friday WINGECARRIBEE COMMUNITY contacted through Bowral Hospital.
Social opportunities and outings within
HEALTH SERVICES COMMUNITY HEALTH NURSING
A unit of South Western Sydney Area OCCUPATIONAL THERAPY
a group setting for people over 65 years
Health Service.
SERVICES Referrals via My Aged Care.
who live in the Wingecarribee community.
Transport can be arranged to and from our Bendooley Place, Bowral 2576 Freecall: 1800 455 511 Freecall: 1800 200 422
purpose built, accessible centres. We have PO Box 268, BOWRAL 2576 Provides community based nursing care to Website: www.myagedcare.gov.au
interesting activities combined with morning individuals residing in the Wingecarribee
Community Occupational Therapist
tea and a two course lunch with choice of TRIPLE I (HUB) REFERRAL Shire. Nursing care needs may include
available for home safety assessments,
meals, resulting in a lovely day. Social groups SERVICE wound care, community acute and post
are supported by the Australian Government equipment provision, advice or loan,
acute care, continence, chronic and
Need to make a referral for: home modifications, health education eg
Department of Health. complex and/or palliative care. The service
Community Health Nursing arthritis, neurological conditions and the
operates 7 days a week from 8.00am to
Aged Care and Chronic Care Triage functional implications.
8.00pm. Referrals are accepted from health
The Connecting Care Program
Locations ComPacks
professionals, service providers, individuals
and family members.
Bowral Centre Specialist Aged Care Services
3 Hansen Street, BOWRAL 2576 You can make these referrals using one DIETITIAN SERVICES ORAL HEALTH SERVICE
point of contact the Triple I (Hub) Telephone: 4861 0150
Queen Street Centre Local Call: 1300 559 393
Queen Street, MOSS VALE 2577 Freecall: 1800 455 511 Provides advice to assist with the dietary
Email: triplei@sswahs.nsw.gov.au Adult dental services to eligible clients such
management of a broad range of medical
as Health Care card holders, Pension and
Hours: 7.30am to 9.30pm Monday to Friday conditions. Appointment required. GP
Hill Top War Memorial Hall Senior card holders and their dependants.
8.00am to 4.00pm Saturday to Sunday and referral preferred but not essential.
Wilson Drive, Hill Top 2575 By appointment only.
Public Holidays
Wingecarribee Adult Day Centres GENERALIST COUNSELLING PODIATRY
AGED CARE ASSESSMENT TEAM SERVICES
MONDAY Bowral Centre Telephone: 4654 6155
Referrals via My Aged Care Telephone: 4861 8000
3 Hansen Street, Bowral Adult Podiatry service targeted toward the
Queen Street Centre Freecall: 1800 200 422 Provides a free counselling service for adults, care of people with high and moderate
Queen Street, Moss Vale Website: www.myagedcare.gov.au for a wide range of issues and situations priority foot pathologies. Comprehensive
Hill Top War Memorial Hall The Wingecarribee Aged Care Assessment eg. adjustment to lifestyle changes, anxiety assessment and treatment to persons
Wilson Drive, Hill Top Team (ACAT) is a specialised group of and depression, grief and loss, interpersonal identified with existing problems and
TUESDAY Bowral Centre health professionals who can visit you difficulties, self esteem and confidence and predisposing risk factors. Persons must
3 Hansen Street, Bowral in your home, the hospital or community separation. However please note we do not reside in the local government area and
health centre. ACAT provide assessment, provide relationship counselling. Individuals have a current referral from a doctor.
WEDNESDAY Bowral Centre can self-refer by ringing the above number
3 Hansen Street, Bowral information, advice and assistance to frail,
and asking to speak with the Intake Officer.
Queen Street Centre older people who want to remain at home SEXUAL ASSAULT
Queen Street, Moss Vale with support or who are considering living COUNSELLING
in a residential aged care facility. ACAT can MENTAL HEALTH SERVICES
THURSDAY Bowral Centre Telephone: 8738 4872 or 8738 4634
provide referral to Allied Health professionals
3 Hansen Street, Bowral Telephone: 4861 8000 Accepts referrals for children and adults
including occupational therapy which
Queen Street Centre who have experienced sexual assault,
includes home modifications, pressure care The Bowral Community Mental Health
Queen Street, Moss Vale non-offending parents, care givers and
aids, daily living equipment, wheelchairs Services consists of an adolescent mental
FRIDAY Bowral Centre and referral to services providing assistance partners. The service can provide and/
health team, adult mental health team,
3 Hansen Street, Bowral with daily living tasks and falls prevention. or assist in crisis counselling, advocacy,
and a rehabilitation mental health service.
Queen Street Centre Education and Social Work which includes court preparation and support, therapy and
A hospital consultation liaison service
Queen Street, Moss Vale assistance with social, housing, financial and support groups.
provides mental health care to clients who
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