What will it take to professionalize rangers?

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What will it take to professionalize rangers?
IMPLEMENTING THE CHITWAN DECLARATION OF THE 9TH WORLD RANGER CONGRESS:
                                  NEXT STEPS FOR THE GLOBAL RANGER COMMUNITY
                                                 ROHIT SINGH, GUEST EDITOR

PSF
PARKS STEWARDSHIP FORUM
                          What will it take to professionalize rangers?

           Michael R. Appleton, Global Wildlife Conservation; Joanna Cary-Elwes, Fauna & Flora International;
           Camilla Fritze, Panthera; Chris Galliers, International Ranger Federation;
           Barney Long, Global Wildlife Conservation; Matthew Lowton, Zoological Society of London;
           Jamie McCallum, Force for Nature Ltd; Rohit Singh, WWF; Erika Stanciu, ProPark Foundation

           Corresponding author
           Michael R. Appleton
           Global Wildlife Conservation
           P.O. Box 129
           Austin, TX 78767
           USA
           mappleton@globalwildlife.org

           Abstract
           There have been widespread calls for rangers to be professionalized, culminating in the recommendation
           for “full professionalization” at the 2019 World Ranger Congress, led by the International Ranger
           Federation. There have, however, been no consistent definitions of what this process should involve for
           rangers or what constitutes a professional ranger. We examine here eight widely acknowledged elements
           of existing professions and review how they apply to the current ranger occupation. These are (1) A
           recognized sector; (2) Competences and standards measuring professionalism; (3) Certified training
           and learning; (4) Remuneration, rights, and working conditions; (5) Standards of ethics and conduct;
           (6) Personal commitment and motivation; (7) Professional organizations and employers; and (8)
           Professional representative bodies. Overall, while there are examples of progress in all eight aspects of
           professionalization, there has been no strategic, consistent, and coordinated program for professionalizing
           the sector. Across much of the world, the occupation is inadequately recognized, poorly resourced and
           supported, and falling far short of being a respected and appreciated profession. We offer a range of
           recommendations for building a global professional framework that can be adapted to and adopted at the
           national and organizational levels to develop a ranger sector that is ready to meet the growing coverage of
           protected and conserved areas, the diversification of the ranger workforce, and the increasingly complex
           demands of the work.

           Defining the ranger profession
           The need to “professionalize” protected area staff      Union for the Conservation of Nature (IUCN)
           has been increasingly highlighted in recent years,      World Commission on Protected Areas (WCPA)
           for example in the 2004 Convention on Biological        Strategic Framework for Protected Area Capacity
           Diversity (CBD) Program of Work on Protected            Development.4 With specific reference to rangers,
           Areas,1 the Promise of Sydney arising from the 2014     the statutes of the International Ranger Federation
           World Parks Congress,2,3 and the International          (IRF) include an objective to “further the

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What will it take to professionalize rangers?
Thai rangers |   THOMAS CRISTOFOLETTI / WWF-US

professional standards of rangers throughout the      a ranger is not so widely acknowledged. IRF
world”5 and the Chitwan Declaration from the 2019     currently defines a ranger as “the person involved
World Ranger Congress states that “due to the         in the practical protection and preservation of
important role rangers play in protecting natural     all aspects of wild areas, historical and cultural
resources, they should be fully professionalized in   sites. Rangers provide recreational opportunities
the same manner as other critical public sectors      and interpretation of sites while providing links
tasked with protecting the integrity of the state     between local communities, protected areas and
and ensuring the rule of law.” While none of these    area administration.”
statements defines precisely what is meant by
a “professional” or by “professionalization” in       The challenge with defining the occupation and the
terms of rangers, a number of specific benefits are   pathway to professionalization is that ranger roles
usually associated with professionalization. These    vary greatly around the world. Besides working in
include improved recruitment and retention of         government-managed protected areas, rangers are
staff; improved trust and respect from the public,    employed by a wide range of organizations, such
communities, and other sectors; and working           as forest services, water management authorities,
and employment conditions that befit the value        and non-governmental organizations (NGOs), as
and hazards of the work. Overall, professional        well as in privately managed areas. Furthermore,
rangers should be better able to perform the duties   the growing recognition of Indigenous and
required of them, and deliver the conservation and    community conserved areas (ICCAs; Kothari
related outcomes expected at the institutional,       et al. 2012) is revealing that many Indigenous
national, and international levels.                   and local community members fulfill functions
                                                      equivalent to those of conventional rangers.
While most people recognize the professions           We need to better understand how these new
of doctor, police officer, or teacher, the role of    stewards should be considered as both rangers and

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professionals and how they might fit into processes          of protected area and forestry personnel that
of professionalization.                                      include rangers, and in some rangers have union
                                                             representation. Often, however, there is no official
Public perceptions of what a ranger is also                  recognition or representation, and many rangers
contribute significantly to how the profession is            are temporary contract workers without any official
understood. The shift in the image of rangers from           status.
friendly service-based personnel to armed rangers
on dangerous patrols on the “frontline” may reflect          2. Competences and standards measuring
changing times, but may also be contributing to              professionalism
negative perceptions of rangers and accusations of           Established professions generally define and have
militarization (e.g. Duffy et al. 2019).                     systems to certify the competences and standards
                                                             expected of their members. The ranger sector has
This paper categorizes eight main elements of                taken steps towards this in the past. In 1997, six
professionalization, reviews how these are relevant          essential elements of a ranger’s skills (the “Losehill
to the work of rangers, and recommends a pathway             Principles”) were agreed to at an international
towards practical and effective professionalization.         seminar (see Box 1).

1. A recognized sector                                       In 2000, IRF agreed on the “Universal
Most professions are characterized by some                   Competences of a Master Ranger” (IRF 2000) with
sort of official recognition, such as inclusion              eight main categories:
in official national registers of recognized
occupations; legal restrictions limiting the                 1. Basic ecology and conservation;
practice of a profession to those with required              2. Ensuring ecosystem integrity (resource
qualifications (e.g., medical doctor) and/or those              protection, legislative purpose/framework,
who are members of a recognized professional                    and relationship of the protected area to other
body; or official recognition of a trade union or               resources);
other labor body representing members of the                 3. Interpretation, education, and information;
profession. Some countries officially recognize the          4. Relationships with relevant communities and
ranger occupation, others recognize categories                  other stakeholders;

  Box 1. The Losehill Principles

  All rangers should:
  • Have an awareness of international and national designations, wider environmental ethics and sustainable
       resource management, including the history of national parks and other protected areas and the development
       of rangers in such areas. A code of ethics for all rangers could be included.
  • Have good communication skills including an awareness of the variety of techniques for communicating
       messages, information and values (field studies, guided walks, role play, earth education, written word).
  • Understand the dynamics of and relationships between local landscape, biodiversity and culture, and the
       resulting conflicts of use.
  • Have the knowledge and ability to deal with visitor safety and countryside emergencies.
  • Have the ability to survey, monitor and report on the natural resource, as the ‘eyes and ears’ of the
       organisation.
  • Have knowledge of habitat and facility management techniques, with skills in such techniques as an optional
       specialism.

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5.   Technology and infrastructure maintenance;        certified quality management of protected areas
6.   Emergency responses;                              in tiger range states, while the IUCN Green List of
7.   Office, project, and operational planning; and    Protected and Conserved Areas (GLPCA)9 provides
8.   Workplace communication and relations.            a global, independently verified standard for overall
                                                       protected area performance, based on standards
Since then, however, these generic competences         for good governance, sound design and planning,
have not been revised or updated and there is still    and effective management. Some protected
no widely acknowledged definition of ranger roles.     area authorities have adopted the International
                                                       Organization for Standardization’s ISO 9000
Rather than attempt to define universal                and 14000 standards for management.10 There
competences for protected area staff (including        is, however, currently no tool or scorecard that
rangers), Appleton (2016), in the widely used          measures progress towards professionalization.
Global Register of Competences for Protected Area
Practitioners, listed 300 possible competences         3. Certified training and learning
that might be required for protected area staff in     Professions generally have associated systems
all roles, and provides guidance for employers to      of training and certification, linked to their
use these to create specific sets of competences       competences and standards. Ranger training is
and standards to fit the needs of individual staff     slowly progressing from project-driven, one-off
and teams. From a training perspective, Lotter         training courses to more sustained professional
et al. (2016) provided standards for developing        development. Permanent institutions are providing
competency-based training for law enforcement          more consistent and relevant vocational training
rangers.                                               courses (e.g., in South Africa, Argentina, and India),
                                                       some ranger services have developed their own
Until the ranger sector has its own shared             internal training programs (e.g., in Kenya, Croatia,
framework of standards and competences, securing       and Nepal) while some NGOs focus exclusively
widespread and consistent recognition of the           on ranger training. The (free) online training
work rangers do and its value will continue to be      programs offered by IUCN’s Program on African
challenging.                                           Protected Areas and Conservation (PAPACO)
                                                       now include ranger-relevant modules,11 while the
The impact of professionalization should be            LEAD Ranger program12 aims to deliver “industry
measurable in terms of improved performance            best-practice training over a multi-year period to
of protected areas, and significant progress has       the future leaders of conservation.” Despite this
been made towards more systematic tracking and         progress, surveys show that most rangers still are
assessment of performance. Widespread adoption         inadequately trained. Too much ad hoc and short-
of the Management Effectiveness Tracking Tool          term training still takes place, and investment in
(METT; a standard scorecard for measuring 30           training is often not reinforced through continuous
aspects of protected area effectiveness)6 is now       learning in the workplace. It is also a concern that
enabling better measurement, tracking, and             several new training organizations have emerged
comparison of how protected areas perform.             offering unregulated and sometimes questionable
Increasing use of the Spatial Monitoring and           programs of military-based training for anti-
Reporting Tool (SMART; a software application          poaching rangers (GRAA 2017).
that enables rangers to collect, store, communicate,
and evaluate data on patrol efforts, patrol results,   Little progress has been made on certification
and threat levels)7 allows for more systematic         (apart from in areas such as tourist guiding).
tracking of performance and evidence-based             The Western Indian Ocean Certification of
planning and adaptive management of ranger             Marine Protected Area Professionals (WIO-
activities. The Conservation Assured Tiger             COMPAS) program has established a successful
Standards (CA|TS)8 provide a framework for             professionalization scheme linking competences,

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training, and performance-based certification.13        It is widely assumed that a professional is
Some training providers are able to provide             someone who is paid for their work, but many
institutionally or nationally validated certificates,   protected and conserved areas rely on skilled
but there is no widespread system of certification      volunteers to support and even lead their
or equivalence of qualifications.                       ranger work. Indigenous and local community
                                                        members engaged in “ranger-equivalent” work
4. Remuneration, rights, and working conditions         may possess all the attributes of a professional
Providing adequate pay and working conditions           ranger and deserve recognition in any framework
demonstrates that employers respect and support         of professionalization. Volunteers and traditional
their staff as professionals and that they are          stewards therefore should not be excluded from
committed to professional performance. Recent           any frameworks for professionalizing ranger work.
surveys (WWF and Ranger Federation of Asia
2016; WWF and TRAFFIC 2016; Global Wildlife             5. Standards of ethics and conduct
Conservation 2018) show that working conditions         Professions generally define the overall ethical
and equipment are often inadequate and that many        principles that underpin their work and establish
rangers are underpaid and/or paid late. To some         standards for how members should conduct
extent, being a committed professional involves         themselves. The Standing Rules of IRF state that
making the best of less-than-ideal situations, but      “the International Executive Committee of IRF
persistently inadequate working conditions are          is to establish and maintain a Code of Conduct.”
likely to increase the potential for unprofessional     To this end, delegates at the first World Ranger
performance and conduct.                                Congress (Zakopane, Poland, 1995) agreed to

                                                                                     Argentinian rangers |   EMILIO WHITE

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develop an international code of ethics for rangers   2018) and Latin America (WWF and Global
(Halainen 1995), leading to a first draft (Chetwin    Wildlife Conservation 2019) identified the three
1996). Various ranger organizations have since        most common demotivating factors as low and/or
developed their own codes of conduct (see for         irregular pay, dangerous working conditions, and
example Henson et al. 2016), but to date no general   poor facilities and infrastructure. The three most
codes have been agreed upon.                          motivating factors were enjoyment of ranger work,
                                                      closeness to nature, and having an exciting job.
Given the accusations against rangers in some
countries for human rights abuses (Warren and         Ranger motivation is also affected by the stressful
Baker 2019), the development and adoption of          nature of the work (Tan 2018); Belecky et al. (2019)
clear codes and guidance should be a priority. This   state that “it would be reasonable to expect post-
will help prevent future occurrences, determine       traumatic stress disorder (PTSD) is a reality for
appropriate and transparent responses when            many rangers.”
problems occur, and establish and maintain the
professional image of rangers.                        7. Professional organizations and employers
                                                      Professional individuals need to function
Even with codes in place, ranger employers and        in effective, professional organizations.
supporters may struggle to ensure observance and      Organizational issues raised by rangers and other
to take appropriate action if they are breached.      protected area staff include:
Little guidance is available on how to uphold
codes of conduct and ethical good practice in the     •   Official systems and processes that restrict
challenging environments where many rangers               timely and effective work;
work. An exception is the recent online course        •   Resource shortages;
for rangers on human rights14 developed by the        •   Inadequate working and employment
NGO Ranger Campus (as part of the LEAD Ranger             conditions, for example pay, infrastructure,
program).                                                 equipment, and resources for safe, sustainable
                                                          work (Belecky et al. 2019);
6. Personal commitment and motivation                 •   Lack of competence-based standards and
The term “professional” implies a high degree of          processes for recruitment, performance review,
personal dedication. Rangers are often expected           and professional advancement (Appleton et al.
to demonstrate exceptional commitment, but                2017);
overworked and tired staff are more likely to make    •   Restricted or unfairly allocated access to
mistakes and exploited staff may be more likely to        training and professional development
behave unprofessionally.                                  (Appleton et al. 2017);
                                                      •   High turnover of personnel, often linked to
Spira et al. (2019) found that in the African park        political changes or funding fluctuations;
they studied overall motivation in rangers was low,   •   Issues of equity, inclusion, and diversity that
but that it could be improved through (inter alia)        limit opportunities for many individuals (Smith
“higher salaries, more promotion opportunities,           et al. 2017);
better recognition from the wildlife authority        •   Discrimination against women and, specifically,
and other state services, positive performance            gender-based violence (Castañeda Camey et al.
incentives, better security, improved living              2020); and
conditions, and more support from the judicial        •   Corruption, collusion, and nepotism (UNODC
system.”                                                  2019).

Surveys on rangers’ perceptions in Asia (WWF          Government agencies tend to be slower than
and RFA 2016), Africa (WWF and TRAFFIC 2016),         NGOs in addressing these challenges, as they are
Central America (Global Wildlife Conservation         constrained by central policies, resource shortages,

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and high staff turnovers. An IUCN-WCPA (2017)           An international professional organization
workshop identified four main conditions for            could, therefore, play a vital role in leading
effective government protected area organizations:      the development of professional standards,
                                                        tools, and activities; encouraging and inspiring
•   Organizations with structures and systems that      national ranger organizations to adopt them;
    allow them to manage, collaborate, and adapt        lobbying for improvements that enable improved
    to change effectively;                              professionalism; and acting as a representative
•   Proactive, confident, and collaborative             “spokes-organization” of the ranger profession.
    individuals who deliver effectively and inspire
    others;                                             Working towards “full professionalization”
•   Organizations engaged in diverse and                Proposed increases in coverage of protected and
    productive partnerships; and                        conserved areas to 30% of the planet (CBD 2020)
•   Organizations that are responsive to the needs      will require a commensurate increase in numbers
    of a society that understands and supports          of skilled rangers. Continued diversification
    conservation goals.                                 of governance, stewardship, and management
                                                        approaches in these areas will stretch current
The organization African Parks15 has pioneered a        norms around what rangers are and what they do,
public–private partnership model for protected          encompassing members of Indigenous and local
area management in 19 parks in 11 countries in          communities conducting ranger-equivalent tasks.
Africa. In these areas, African Parks maintains full    Meanwhile, interest in rights-based approaches to
responsibility for management, while remaining          natural resource management is likely to increase,
accountable to the government, which is the             and, in response to alleged abuses, there will
owner and which determines overall policy. This         be increased scrutiny of ranger operations and
enables establishment of common high standards          stronger expectations that ranger behavior and
of training, professonalism, and performance            leadership be just, accountable, and transparent.
beyond the capabilities of individual protected area
agencies, but does rely on African Parks securing       “Full professionalization” of the ranger sector
adequate funding to maintain these standards.           will require action with respect to the aspects of
                                                        professionalization examined here. But it will also
8. Professional representative bodies                   require approaches that embrace the diversity
Most established professions have at least one          of ranger roles, ranger employers, and systems
officially recognized representative body that          of governance that are found in protected and
provides a framework of standards, certification,       conserved areas.
conduct, and occupational best practice. IRF
fulfills some of the functions of a full professional   Recommendations
association, but is not mandated to impose              Based on the findings of this paper and those of
professional standards, qualifications, or              Peersman and Rogers (2017), the ranger sector
certification on rangers and ranger employers.          should develop and communicate a vision of
Even if it did have such a mandate, differences         professionalization that:
in legislation, qualifications frameworks, types
of ranger, and types of employer would make             •   Creates a valued occupational identity.
a centralized system very hard to impose,               •   Promotes and defends common shared values
and the costs of certification, verification,               and high standards of conduct and practice
and monitoring would be excessive. Ranger                   among rangers and ranger organizations.
associations at the regional and national levels        •   Advocates for and explores means for
have varying constitutions and mandates, but                diversifying the ranger profession in terms of:
none acts as a professional association analogous           o Equality of access to ranger occupations
to those representing other professions.                        (e.g., for women and minorities);

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o    Recognition of alternative entry routes (for        and code of conduct for rangers, to be adopted
         people without statutory qualifications);           by the International Ranger Federation, its
         and                                                 members, coalition members, employers,
    o Inclusion of different types of rangers and            donors and NGOs.
         ranger bodies that perform professional         •   Prepare a ‘safeguarding’ guide to assist
         duties, but that do not conform to                  employers and supporters in preventing and
         conventional norms of the “ranger                   addressing breaches of the code of conduct
         profession.”                                        and mistreatment of vulnerable individuals and
•   Interacts with other professional bodies in              groups.
    protected area management and other sectors.         •   Promote learning programs on human and
•   Provides a common global framework for                   Indigenous rights.
    professional practice (competences, standards,
    codes, curricula, etc.), that can be adapted to      Competences and standards measuring
    local contexts.                                      professionalization
•   Builds and shares knowledge in a range               • Define a new set of broad generic competences
    of accessible ways, providing a forum for                for rangers (inspired by the Losehill Principles
    dissemination and exchanges of professional              and the eight universal competences
    knowledge, experience, and good practice.                from 2000) and associated, more detailed
•   Is inclusive, embracing the growing diversity            competences for generic ranger jobs (referring
    of rangers and ranger work, and working in               to Appleton 2016; Lotter 2016).
    formats and languages that enable widespread         • Prepare guidance on establishing national
    accessibility by rangers.                                systems for occupational standards and
                                                             vocational qualifications for rangers.
To work towards this, we offer the following             • Promote national and regional planning for
specific recommendations for the global ranger               comprehensive capacity-building programs
community and its supporters.                                and prepare guidelines for developing capacity-
                                                             building plans.
A recognized sector: defining the profession and         • Research the range of available training related
professionalization for rangers                              to the global competences and encourage
• Create a clear, inclusive universal definition of a        providers to fill the gaps.
    “ranger” (plus sub-definitions for specific roles    • Explore options for accreditation by IRF of
    and specializations), emphasizing service and            courses, curricula, and training providers.
    focusing on positive as well as controlling roles.   • Encourage alternative methods of learning
• Seek to redefine the image of rangers and                  for rangers (e.g., communities of practice,
    narratives regarding them by:                            exchanges, online learning, etc.).
    ɐ Focusing on the service aspect of ranger
         work, presenting a balanced image of            Remuneration, rights, and working conditions
         ranger roles (crime prevention, human           • Define minimum generic standards for rangers’
         and ecosystem health, maintaining vital            pay, and working and employment conditions.
         ecosystem services, protecting local and        • Lobby for widespread adoption of these
         Indigenous people and cultures, fighting           standards among all employers, NGOs, and
         fires, enabling visitation, etc.)                  donors.
    ɐ Adopting language that promotes ranger             • Continue to survey and report on employment
         work as that of skilled professionals and          and working conditions.
         builds public respect.
                                                         Professional organizations and employers
Standards of ethics and conduct                          • Conduct detailed surveys into organizational
• Define a universal global ethical framework                capacity and standards with respect to ranger

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employers and supporters, identifying critical
     gaps and needs.                                    3. https://www.worldparkscongress.org/wpc/
•    Define minimum standards for employers                 sites/wpc/files/documents/docs/Cross%20
     or supporters of rangers and lobby for their           Cutting%20Theme%20-%20Capacity%20
     widespread adoption.                                   Development%20%28English%29.pdf
•    Embed new standards in global and regional         4. https://portals.iucn.org/library/node/45827
     initiatives for improving protected area           5. https://www.internationalrangers.org/wp-
     performance (e.g., CA|TS, GLPCA etc.)                  content/uploads/IRF_Statutes_2006.pdf
                                                        6. www.protectedplanet.net/c/protected-areas-
Personal commitment and motivation                          management-effectiveness-pame
• Create and encourage positive media coverage          7. https://smartconservationtools.org
    of ranger work and ranger issues.                   8. https://tigers.panda.org/news_and_stories/
• Create, fund, and publicize more awards for               stories/what_is_ca_ts/
    rangers.                                            9. https://www.iucn.org/theme/protected-areas/
• Establish a global ranger online community.               our-work/iucn-green-list-protected-and-
• Promote exchange programs to share                        conserved-areas
    knowledge,experience, and common values             10. www.dolomitipark.it/en/page.php?id=618
    andstandards.                                       11. https://papaco.org/moocs
• Provide employers and leaders with guidance           12. https://leadranger.org
    and training on motivational techniques and         13. www.wio-compas.org
    good practice.                                      14. http://courses.leadranger.org/human-rights-eng
                                                        15. www.africanparks.org
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